6 Steps of the High-Impact HR Operating Model

6 Steps of the High-Impact HR Operating Model

Effective HR establishments are taking on an entire new identity by means of using automation and streamlining activities in order for them to be able to focus on design, values, culture, leadership and productivity. This is not only HR specific but it gives companies insight into running their business functions more effectively and ensures that the focus is placed on the business as a whole.

The latest research has shown that only 12 % of HR organisations currently use predictive analytics for talent decision making and 49 % of organisations plan to do so in the near future.

High Impact HR Operating Model

In order for any business to succeed and grow they need to adapt to changes in technology, customers, markets, workforce and society in general.

The role of a HighImpact HROperatingModel is to take the role of HR to the next level of maturity and to optimize the entire HR function. The HR team will be turned into expert consultants as well as advisers that are close to the business. In addition this type of model will increase the levels of expertise and innovation. Products and tools are used that deliver intelligence base outputs, support faster data retrieval and emphasis is placed on the entire business. The operating model links the vision of the business to the design of the organisation and thus ultimately contributes to the company’s success. Businesses are likely to see immediate ROI.

It is to be noted that the role of technology may transform the HR operating model as well as employee data management tools that currently dominate 50% of the technology market. Companies should place emphasis on adopting structured data management tools in combination of automated transaction layers with a robust self-learning engine and in return use these strategic insights that have been formulated. HR will evolve faster than any business function when all three layers (technology, automation and intelligence) have been covered.

6 STEPS of a High Impact HR Operating Model

CREATE OPPORTUNITIES FOR SUSTAINABLE BUSINESS PERFORMANCE HR is the only function with the ability to turn disruptions into opportunities to ensure sustainable business performance. Delivering the business strategy, driving workforce performance and engagement and enhancing the experience for the employees.

START WITH THE HR CUSTOMER The HR customer is placed at the center of the model. Applying adesign thinking approach. Develop anoperating model, enabling processes and technologies that will meet the needs of the business and the customers. Understand the workforce characters.

EVOLVE HR CAPABILITIES Customer-centricity, digital readiness, adaptability, agility, strategic consulting, and analytical acumen are at the top of the list. High- Impact HR : HR organisation is rooted within the business, recommending and innovating alongside its business leaders.

DIGITIZE THE WORKPLACEThe workforce demands ease of experience at work. Digital access to information and action should be embedded as part of the integrated engagement experience. The digital workplace will enable productivity, collaboration and automation almost anywhere. This type of workplace will offer a personalised experience.

OWN THE DATAHR can be better prepared with significant workforce data. The shift is from reporting to owning the data by delivering concrete workforce insights and guidance to the business.

GET BEYOND STRUCTUREHigh-Impact HR is about new methods of working. Organisational design is an output of a well-designed and fit-for-purpose operating model. The organisation structure should become clear.