RESIDENT BENEFITS & SERVICES
MONDRIAN GOLD COAST RESIDENCES
Outstanding service, imaginative properties, magnificent cuisine and innovative design. Mondrian is devoted to creating extraordinary experiences across the globe. At Mondrian, anything you want is yours—and we do it with an international level of service, everywhere.
Mondrian Gold Coast’s branded residences, to be known as “Mondrian Residences Burleigh Heads”*, offer prestige property owners a stunning private residence, fully serviced by our international five-star hotel. It is the ultimate living arrangement for those who desire five-star treatment and unique experiences in the comfort and permanence of a private home.
Everything is taken care of. Owners enjoy full use of the luxury hotel’s amenities and services, including a concierge, valet, 24-hour room service, spas, bars and world-class restaurants. Plus, you have exclusive access to residentonly facilities including state-of-the-art swimming pool, lounges and a range of other tailored services.
The number of hotel-branded private residences has risen by 170 percent in the past decade to more than 400 worldwide, inspired by the rich and famous – renowned fashion designers, writers, entertainers and movie stars who turned hotel suites into homes.
Mondrian Gold Coast will be the ultimate lifestyle destination on Australia’s eastern seaboard, home to culinary and nightlife experiences, and layers of service and amenity not found elsewhere.
We are excited to open our doors to travellers and residents, welcoming you with our signature Mondrian style of luxury, hospitality and comfort. Experience the Mondrian way of life. These prestige beachfront residences offer you international five-star status and a modern oasis of glamour and exclusivity at the world-famous Burleigh Heads.
Welcome to your new five-star home on one of Australia’s most beautiful beaches.
OWNER BENEFITS
A WORLD OF WONDER AWAITS
A world of wonders awaits in your beautiful Mondrian home. Mondrian Gold Coast’s hotel-branded private residences raise the level of luxury and convenience for owners beyond anything most of us could dream of, let alone expect to experience in our own homes.
Enjoy the international five-star status and services of the luxury hotel world together with the security and privacy of your own prestige beachfront property.
• Privacy, exclusivity, luxury and prestige living.
• 24/7 on demand Hotel services.
• Integration with Hotel facilities.
• Design and innovation of a global luxury hotel brand.
• Professional management and maintenance protect the value of your property.
• Accor Owner Benefits Program Membership (see page 23).
– Platinum status in Accor Live Limitless loyalty program.
– Upgrades upon arrival and preferential entry to venues (subject to availability).
– Best available rate less 20%.
– On-site local benefits at Mondrian Gold Coast (see page 9).
• And more…
EXCLUSIVE RESIDENT BENEFITS
ON-SITE LOCAL BENEFITS
Ownership has its rewards. As part of the Mondrian family, owners enjoy special privileges, priority access, preferential seating and reduced rates as well as VIP invites to events at the hotel’s venues and outlets.
• 10% Discount at Hotel Restaurants and food and beverage Outlets.
• 10% Discount on Spa Treatments.
• 10% Discount on Catering Services.
• Preferred rate at Mondrian Hotel Burleigh Heads.
• Preferred seating at food and beverage outlets.
• Invitation to private events, wine tastings, etc.
CORE SERVICES
A TRULY EXCEPTIONAL EXPERIENCE
Life at Mondrian Gold Coast offers a truly exceptional residential ownership experience, made effortless through the personalised services and amenities for which Mondrian is admired the world over. Our core services are available to all owners.
Core services provided are:
• Residential Concierge.
• 24 hour onsite security.
• Bike valet.
• Surf valet.
• House driver.
• Valet car parking.
• Common area maintenance.
• Common area housekeeping.
• Common area utilities.
• Waste removal.
• Common area “Reserve for Replacement” / Long term Sinking Fund.
• WIFI internet in Residence Lounge.
• General & administrative.
• Property Insurance (base building / common areas).
À LA CARTE SERVICES
CURATE YOUR OWN LIFESTYLE
Seek out new experiences and curate your own lifestyle with our optional À La Carte Services. Elevate your experience of your five-star beachfront residence.
Over espresso on your balcony, check the weather ready for your morning surf lesson, or ease into the day with a private yoga instruction in the secret garden. Mondrian is a place of many experiences, all superbly curated by world-renowned experts in “the good life”.
Your Residence Concierge coordinates all À La Carte Services providing a single point of contact with the resulting charge billed to your personal account.
• In-residence catering, personal chef.
• Nutritionist, health and wellness consultation.
• In-residence spa services.
• Personal assistant.
• Shopping services (grocery, organic food kits).
• Childcare and in-house nanny service.
• Pet minding, pet walking and related services.
• Dry cleaning & laundry.
• Florist services.
• Private transportation/limousine services.
• In-residence housekeeping.
• In-residence maintenance.
• Technology assistance.
• Cable television or satellite services.
• Internet services.
• Translation services.
• Car detailing, refuelling and storage services.
• 24-hour emergency repairs.
• Newspaper and magazine delivery services to your door.
• ‘While You Are Away’ maintenance package. – Platinum Turnkey in-residence maintenance solution for Residents who frequently reside elsewhere.
• Personal security services.
• Catered events on private yachts.
• Boat hiring.
• Offshore fishing charters.
• Private surfing lessons.
PRIVATE FACILITIES
LIVING MONDRIAN STYLE
It’s important to have your own spaces, separate and removed from the buzz of the Mondrian Gold Coast hotel. Luxurious private facilities are for the exclusive enjoyment of Residence owners, and not available to Hotel guests.
Your private residential facilities include:
• Residence Lobby.
• Residence Pool.
• Residence Lounge.
• Residence Library.
• Private Dining Room.
• Function Room.
• Multiple BBQ areas.
• Secret Garden/Yoga.
• Steam Room.
Subject to change and modification by the Developer.
AT YOUR SERVICE
YOUR IN-HOUSE TEAM
Mondrian Gold Coast’s dedicated Private Residences team is here to ensure that your owner experience is always first class. Mondrian is always at the heart of the most exciting cultural scenes in the world with your Residence Concierge central to curating and facilitating these experiences where it matters most.
Whether you want one-on-one personal training while our pet-minders walk your dog, or a chef’s picnic lunch prepared for a day on the beach, the Residence Concierge is responsible for providing the highest quality of personalised service wherever and whenever you need it.
House Car Drivers
Mondrian Gold Coast’s private house car drivers make sure you get wherever you need to go during your stay in the most stylish way. A house car is available for reservation to drop you off at the airport or take you to the hottest local restaurants and nightlife spots within 11 kilometres from home.
AT YOUR SERVICE
Core Residence Concierge services:
• Serve as the engaging, single point of contact for information and access to everything happening in the Hotel, the residential community, broader community and beyond.
• Continuous attendance onsite (during operating hours) for resident queries, deliveries and valet requests.
• Coordinate reservations for the house car and driver.
• Communicate and facilitate access and other caretaking requests between the Residents and the Caretaker.
• Receive and store deliveries, deliver when the resident returns.
• Coordinate requests for Car Valet.
• Bicycle Valet.
• Surf Valet.
• Residence lounge and pool sunbed bookings.
• Consistently offer professional, friendly and engaging service to Residence Owners.
• Manage any and all Residence owner enquiries.
• Welcome guests and inform Residence Owners of their arrival.
Additional (non strata related) services:
• Proactively seek out unique experiences for Residence Owners including art exhibitions, literary events, live entertainment, culinary festivals, and new restaurant openings (both on-site and across the community).
• Source tickets to shows, events, showings, unveilings and launches.
• Make local restaurant bookings, acquire reservations to fully booked restaurants.
Coordinate all A-La-Carte Services including but not limited to:
• Travel arrangements (airport transfers and hotel via Ownership Benefits Program).
• Private dining experiences – arrange private chef, catering as required.
• In-residence maintenance and repairs.
• In-residence housekeeping.
• Dry cleaning and laundry.
• In-residence catering.
• In-residence spa services.
• Florist services.
• Child care.
• Pet walking.
YOUR DELIVERY TEAM
A CLASS ABOVE
One of Australia’s leading property developers, Vitale Property Group delivers projects that are deeply personal. The directors of Vitale Property Group believe in the pursuit of perfection in every aspect of their business. Responsible for some of the most prestigious developments across Queensland, their projects set the standard of luxury in interiors and architecture. The team draws upon almost two decades of industry experience delivering in excess of $2.52 billion in development projects.
Stratacare Australia is an industry leading full-service body corporate management company.
As exclusive partners, their full-service body corporate management will ensure every action taken or decision made is based around building, maintaining and improving the relationships with our clients while achieving three primary objectives: compliance with the law; preservation of property values; and peace and harmony within your strata community
The Stratacare team are experts in legislation governing registered strata schemes and provide services and advice to a broad portfolio of over 700 buildings and communities in South East Queensland.
No matter how large or small the scheme is Stratacare will assist you.
YOUR DELIVERY TEAM
A CLASS ABOVE
Accor is a world-leading augmented hospitality group offering unique experiences in 5,000 hotels and residences across 110 destinations. The Group has been acquiring hospitality expertise for more than 50 years, resulting in an unrivalled portfolio of brands, from luxury to economy, supported by one of the most attractive loyalty programs in the world. Beyond accommodation, Accor enables new ways to live, work, and play, by blending food and beverage with nightlife, wellbeing, and co-working.
It also offers digital solutions that maximise distribution, optimise hotel operations and enhance the customer experience. Accor is deeply committed to sustainable value creation and plays an active role in giving back to planet and community via its Planet 21 – Acting Here program and the Accor Solidarity endowment fund, which gives disadvantaged groups access to employment through professional training. Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code FR0000120404) and on the OTC Market (Ticker: ACRFY) in the United States.
Accor Realty is the real estate and property investment division of Accor, the number one accommodation provider in Australia. Accor Realty specialises in permanent property management and has access to a wide range of clientele seeking coastal lifestyle residences. As the developer appointed operator, Accor Realty will work closely with the Mondrian operational team, giving you peace of mind that your asset is being maintained to the highest level of quality global standards. By renting through Accor Realty, your tenants will receive exclusive access to a selection of hotel services, onsite local benefits and access to our residential rewards program creating an experience like no other.
With its groundbreaking design and progressive programming, it is a “must-visit” destination for locals or travellers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. At Mondrian, anything you want is yours—and we do it with an international level of service, everywhere.
FOR MONDRIAN BUYERS
GLOBAL VIP STATUS
Mondrian Residents are eligible to participate in the Accor Ownership Benefits Program. From enrollment until two years after handover, the Annual Owner Benefits Program Fee* will not apply. Thereafter, the Annual Owner Benefits Program Fee is paid directly by Residence Owners to Accor.
Mondrian Residences ownership benefits include:
• Platinum membership in Accor Live Limitless global loyalty program;
• VIP reservation desk to support travel planning across Accor’s global network of hotels, resorts and related hospitality offerings.
• Automatic upgrades on arrival across more than 4000 hotels and resorts worldwide (subject to availability).**^
• 20% off best available rate worldwide.**
• Early Check-In & Late Check-out.
• Welcome Drink & Amenity.
• Invitation to Special Events.
• Turndown Service.
• Guaranteed Room (Up to 2 days before arrival).
Additional benefits offered at sbe Hotels include:
• Priority Reservations at sbe Hotels & sbe Spas.
• Premier Access to sbe Lounges & Nightclubs.
• 20% off Food & Beverage.
• 20% off Spa Treatments.
* Eligibility continues for as long as Purchaser owns Mondrian branded real estate, subject to inclusion of the Annual Owner Benefits Program Fee (currently US$250 per Residence) paid directly by the Residence Owner to Accor. One membership per Residence.
** At participating Accor brands and properties.
^ Excludes Presidential or Specialty suite and Fairmont Gold.
Mondrian Gold Coast’s branded residences to be known as “Mondrian Residences Burleigh Heads” (“Residential Project”) is not owned, developed, or sold by AAPC Properties Pty Limited ACN 065 560 885 (“Accor”) or its affiliates. LGC Property Investments Pty Ltd ACN 627 634 655 as trustee of the LG Investment Trust (“Licensee”), is independently owned and operated and is solely responsible for the ownership, development, and operation of the Residential Project. The Licensee is not an agent of Accor and has no authority to agree or make representations on behalf of Accor. Licensee uses the Mondrian Brand and certain Mondrian trademarks pursuant to a limited, non-exclusive, non-transferable and non-sublicensable license from Accor. Under certain circumstances, the license may be terminated or revoked according to its terms in which case neither the individual residences (“Residences”) nor any part of the Residential Project will be identified as a Mondrian branded project or have any rights to use the Mondrian trademarks. Accor does not make any representations or guarantees with respect to the Residences, the build quality, income or outgoings of the Residences, or the Residential Project (including its viability) and is not responsible for Licensee’s marketing practices including this brochure, advertising, and sales representations.
This marketing presentation (Presentation) is prepared to provide parties with a general overview only of the benefits of being a resident in the Mondrian. This Presentation is for marketing purposes only and must be read in conjunction with the contract and disclosure statements (Contract Documents) for purchase of a residence in the Mondrian. Any buyer of a residence in the Mondrian must not rely on the information in this Presentation and must refer to the Contract Documents as they include important additional information and details about matters referred to in this Presentation. If there is an inconsistency and / or difference between the Contract Documents and this Presentation then the Contract Documents take precedence. The developer reserves their rights to vary and modify the information contained in this Presentation. Legal advice should be obtained by buyers prior to any purchase.
Brand & brochure designed by The Property Agency