NEWS

SERVICE DESIGN PRACTITIONER CURRICULUM (TRAINING AND ACCREDITATION)

The SDN Academy is proud to introduce to you our newest initiative: The Service Design Practitioner Curriculum Program starting on November 15, 2021. This unique training program is designed for those who want to build a solid foundation of service design practice and gather theoretical foundations, methodological skills and practical experience. In short, this training is for anyone who wants to learn the basics of service design.

The program consists of 32 hours, structured in six modules of online sessions, five modules of assignments and on-demand content. The participants of this curriculum will get free access to the Accreditation Test to become an official SDN Accredited Practitioner, which includes a two-year SDN membership with all its benefits. This training will be facilitated by our very own SDN President and SDN Accredited Master, Prof. Birgit Mager, our SDN Accredited Master Barbara WeberKainz, Linda Kaszubski and other exclusive international guests.

Please note: SDN Members enjoy a discounted course fee. We at the SDN support financial inclusion as part of our DEI mission (Diversity, Equity and Inclusion), based on the world bank clusters. If you think you are eligible for a reduction in the course fee due to the country you live in, please get in touch with us at info@sdn-academy.org!

You can register for the course at https://bit.ly/SDNA_SDPC21.

SERVICE DESIGN AWARD 2020/21 AT SDGC21

The SDN is incredibly pleased to invite you to join the Service Design Award Ceremony, where we will celebrate our finalists and announce the winners, on 21 October during the Service Design Global Conference (SDGC21). Our host will be Kerry Bodine, Head of Jury 2020/21.

We cannot wait to honour ten extraordinary finalist projects and give them a spotlight they deserve. We encourage you to take a look at their excellent project work! The complete list of shortlisted projects and finalist case studies is available at https://www.service-design-network. org/service-design-award-finalists.

All attendees of SDGC21 will have a unique opportunity to hear from our winners and find out more about their incredible work, as part of the conference programme. Each winning project will be presented in a 20-minute session followed by Q&A.

Once again, congratulations to our finalists on their work and for being recognised as a benchmark for a world-class service design.

We hope you will join us to see our nominees and discover the winners!

Special thanks to the 2020/21 Jury: Kerry Bodine, Taina Mäkijärvi, Kate Okrasinski, Luis Alt, Damian Kernahan, J. Margus Klaar and Florian Vollmer.

Written by Sonja Jazic – Project Manager at the SDN

S E R V I C E D E S IG N AWAR D 2 021

Service Design Award Finalists

THE GLOBAL BENCHMARK FOR WORLD-CLASS SERVICE DESIGN