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Women in Hospitality - Q & A

Petra Deja - Colosseum Hotel General Manager

How do you see the future of gender diversity and inclusion in the hospitality sector, and what advice would you give to other aspiring female ?

Gender is not a big deal anymore; if you have the passion and willing to put in the hard work, you will succeed. But you cannot rest on your laurels, take advantage to opportunities to cross-train in other departments, and this may be in your own time. Learn new skills, look and listen and take risks. Apply for vacancies, be open to discuss opportunities with your manager and have a development plan in place. You may not always be successful when applying for position, disappointment is part of the journey but don’t stop trying, it’s is all part of life lessons.

Krista North - Saxon Hotel & Steyn City Hotel Director of Sales & Marketing

In your opinion, what unique perspectives or strengths do women bring to leadership roles in the hospitality sector, and how do these contribute to the success of your hotel?

I believe that everyone brings a unique perspective to a leadership role in our industry. The success of our hotel is driven by building strong networks and forming valuable connections that foster guest loyalty and strategic alliances. We promote open communication, seek and provide mentorship, and create a supportive environment for personal and professional growth. These qualities ensure that our hotel not only meets but exceeds guest expectations, positioning us as a leader in the industry.

How do you see the future of gender diversity and inclusion in the hospitality sector, and what advice would you give to other aspiring female leaders in this indutry?

Traditional roles in the hospitality industry are evolving, with an increasing number of women taking on positions as chefs, sommeliers, and safari guides, among others. My advice is to have confidence in your abilities and persist in finding the role that suits you best. Embrace new challenges and responsibilities without hesitation, as they can lead to rewarding opportunities.

Read the full article on Tourism News Africa's Issue 12 Magazine.
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