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SERVING THE TOWNSVILLE COMMUNITY

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Townsville is a thriving city that offers a dynamic lifestyle and robust economic prosperity. With its tropical charm and modern conveniences, Townsville stands as one of Australia’s most resilient, diverse, and prosperous destinations. As the largest local government authority in Northern Australia, Townsville City Council is dedicated to creating value and fostering growth. Our commitment to service excellence, economic diversity, and an enriching lifestyle drives our efforts. Council takes pride in providing and maintaining over $7 billion worth of community assets to serve our community. From essential infrastructure like water and wastewater networks, treatment plants, bridges, and roads, to community facilities, sporting venues, and waste management systems, we ensure the seamless functioning of our city. Our focus extends beyond infrastructure. Council actively contributes to the wellbeing of our community and visitors, promoting an active lifestyle through exciting events, recreational facilities, and the preservation of our natural environment and heritage. We strive to create a mentally and physically healthy city for all.

Contact Us

103 Walker Street, Townsville City

PO Box 1268, Townsville QLD 4810

13 48 10 enquiries@townsville.qld.gov.au townsville.qld.gov.au

Townsville City Council advises that all content is correct at time of printing. All information is subject to change without notice.

Townsville City Council ©2023.

143 parks with playgrounds and shaded areas

With an eye on the future, Council is committed to driving economic diversity and fostering an enriching lifestyle. By building a vibrant, sustainable, and innovative city, We are creating a thriving metropolis for both present and future generations. Council envisions a connected, lifestyle-driven, city where possibilities abound, and the future is bright. We are dedicated to delivering service excellence and working in collaboration with our community to shape the future of the city.

585km footpaths

5 public swimming pools

203 playgrounds

3 libraries

21 off-leash dog parks

3 world-class botanic gardens

2 art galleries

12 community centres

6 sea water enclosures

5 patrolled beaches

545 CCTV security cameras

LET’S GET IT SORTED

Research suggests that many of our waste bins contain recyclables that are unfortunately being sent to landfill. In fact, 3,000 garbage trucks worth of recyclable items are going to landfill each year rather than being recycled at our Material Recovery Facility.

Make sure your recyclables are free from food and other contaminants, never bagged, and free from broken glass or other hazardous materials. Keep it simple and only recycle the following in your yellow-lidded recycling bin:

• hard plastic bottles and containers

• glass bottles and jars

• steel and aluminium cans

• paper and cardboard.

Streamlined Outdoor Dining Policy

Council has taken a positive step by eliminating the outdoor dining application fee and simplifying its policy. This move aims to support local restaurants in enhancing diner experience and invigorating public spaces. The updated Outdoor Dining Policy was adopted at the May 2023 Ordinary Council meeting after a review where Council identified that the former process was complicated and expensive for the customer.

Council’s new online Outdoor Dining Permit system provides a simple and free process for fast approvals. By removing the application fee, local businesses are saving money that can go back into the business, creating further benefits for the community.

The new policy has made it easier for cafés, restaurants and food businesses to help activate Townsville’s dining precincts and encourage a more active and vibrant city.

Water Conservation Measures

Townsville is a dry tropics city with unreliable rainfall so water conservation measures are important for households to contribute to a sustainable city. These include:

• Sprinklers can be used between 5pm-8am (odds and evens system).

• Handheld watering with a trigger nozzle can be done at any time on any day, although we recommend the early mornings and evenings where possible.

• Washing hard surfaces, vehicles and boats using pressure washers or a hose using a trigger nozzle attachment.

Taking Care Of Pets

Pets play an important role in our community providing companionship and security. Owning a pet is a lot of fun and they come with the obligation to take care of them. SCAN

2023/24 TOWNSVILLE CITY COUNCIL BUDGET

Highlights

$405.6m INFRASTRUCTURE INVESTMENT

Capital investment to deliver services and infrastructure across Townsville.

$49.2 m

Maintaining City Assets

Investing in maintaining community assets across Townsville – from the city to the suburbs. Including roads, bridges, footpaths, drains, libraries, stadiums, parks, recreational centres, and other community facilities.

$284.8 m RELIABLE CITY

Renewing and improving roads, kerb and channel, kerbside collection services, stormwater drains, water network, wastewater network, footpaths, parks and open space maintenance, playground renewal works and bikeway projects.

$14.9 m SAFE CITY INVESTMENT

Investment in operating security and surveillance, CCTV systems and street lighting, park boulder program, Community Response Vehicle and community safety programs.

$29.6 m

Affordability Investment

Investment towards various initiatives such as concessions, grants, sponsorships, incentives, partnerships, and community peppercorn leases.

$8.1m SUSTAINABLE CITY

Investing in solar projects, LED lighting, free green waste, innovative and sustainable energy practices and assets.

*Please note some expenditure may appear in multiple categories above.

$23.2 m

LIVEABLE, ACTIVE CITY

Investing in sports facilities maintenance, our galleries and Civic Theatre operations, events, arts, pools and swimming lagoons, beach and foreshore protection, dog parks, community assets and playground maintenance and upgrades.

$86.8m

Tidy City

Investing, maintaining and enhancing liveable open spaces, street cleaning and graffiti removal.

3% AVERAGE INCREASE IN OWNER OCCUPIED RESIDENTIAL RATES

Rate in the Dollar increase 0%, plus impact of 2021 land valuations, resulting in an average 3% increase for owner-occupied residential rates.

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