ATTENDING THE THEATRE

Townsville Civic Theatre

Accessibility

We are committed to providing everyone who visits the Theatre with the same great experience!

If you require accessibility services, please call TicketShop to discuss your needs with our friendly staff at the time of booking.

Wheelchair Access

The Civic Theatre and C2 offer accessible entrances to all main areas of the venue with easy access facilities for patrons and companions.

The venue features floor level access to the bar and foyer, external and internal ramps located on either side of the foyer to access the auditorium through doors 1 & 2, and an elevator is located next to the TicketShop for additional access to doors 4 & 6.

An external ramp is located at the stage door for performers and production staff to enter backstage, and an internal elevator is located backstage for access to all dressing rooms and the orchestra pit.

Complimentary loan wheelchairs can also be booked through the TicketShop to assist with travel throughout the building.

Accessible Seating

Townsville Civic Theatre offers wheelchair accessible seating and dedicated limited mobility seating for all performances, subject to availability.

Please contact the TicketShop to book your seat if you have specific mobility requirements or require wider seating options.

Accessible Facilities

We have accessible toilet facilities and parent changing facilities in the foyer of the Theatre and C2.

Our venues also feature accessible dressing rooms and facilities backstage for our performers and production staff.

Parking

Vehicle parking is available either side and rear of the Theatre for patrons and production staff. Designated disability parking is available in close proximity to the foyer for easy access.

A drop-off, pick-up driveway is located at the front of the Theatre for our patrons, located at the flag posts.

Hearing Assistance

The Theatre provides Assisted Listening Infra-Red receivers for the main auditorium only. These can be used with headphones or a neck loop for use in conjunction with your hearing aids (telecoil), with coverage to all seats in the auditorium. Ask our friendly staff to collect a receiver to enhance your experience with us. The foyer area is also equipped with a telecoil hearing loop for announcements and important information prior to entering the auditorium, no receiver required.

Sight Assistance

Blue signage with Braille is used in the lifts, auditorium doors and backstage areas of the theatre for anyone that is vision impaired.

Assistance Animals

Assistance animals are welcome at Townsville Civic Theatre. Please call the TicketShop prior to your visit to let us know how we can best welcome you and your assistance animal.

Relaxed Performances

We want everyone to enjoy coming to the Townsville Civic Theatre. Relaxed performances are for everyone who will benefit from a more casual environment. Designed to welcome patrons who experience sensory sensitivity, sound and lighting cues are adjusted to more subtle, low level light in the auditorium and a relaxed attitude to noise during the performance.