Inducement Rules

When chatting to customers about the TAB App, Venue Mode, or betting on the World Cup, we ask that you please keep the below do’s and don’ts at top-ofmind to avoid inducing punters to place a bet or open a TAB account. For more information, please download the TAB App & Digital Commissions Guide from

DO DO NOT

Tell customers about the features of the TAB App

Help customers download and sign-up to the TAB App on their device

Facilitate access to gambling support services Advise customers that they can set a pre-commitment limit

Consult with customer service if a customer suggests they have a gambling problem Encourage gambling beyond ones means Serve or sign-up minors. If a customer looks under 25, ask to see their ID. Serve/sign-up intoxicated customers

Breach a customer’s privacy Breach state laws around inducements Tell a customer that you can offer them something for signing-up to a TAB account Offer customers betting vouchers for signing up to a TAB account

GAME ON

Help is close at hand. Call Gambler’s Help, GambleAware or the ACT Gambling Counselling & Support Service on 1800 858 858 www.gambleaware.nsw.gov.au or www.gamblinghelponline.org.au You know the score. Stay in control. Gamble Responsibly.