Skills and behavioural development

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Skills and Behavioural Development

As social abilities include efficient interaction it is useful to further discover the designs of interaction and understand how efficient interaction can be motivated and designed.

Product Description Aim: Training Central’s negotiation skills training materials are created to equip participants with the key tools and techniques to negotiate in a way that achieves positive and productive outcomes. Participants will identify the situations in which they need to negotiate and then explore the crucial ways in which they


can approach each negotiation situation to achieve the most fruitful outcome.

Recognizing that negotiation is not something that comes naturally to many, it is however increasingly required in response to growing change and competition within organizations. This toolkit offers practical techniques and approaches, whilst supporting participants to practice these in a safe and supportive environment, using situations that are ‘real’ to them. Our materials provide proof that negotiation skills training is a great deal more straight forward and applicable if delivered in a structured fashion. Workshop Content:    

Understanding what negotiating means to them and their organisation Identifying confidence levels Understanding current ways of negotiating and how effective these are Defining different negotiation styles


Exploring negotiation tools and techniques

Taking time to plan and prepare for negotiating

Choosing the correct verbal communication and body language to support negotiation

Learning how to apply negotiation approaches to ‘real’ examples

Practising personal negotiation approaches

Learning Outcomes: As an outcome of this development, delegates will be able to: 

Clearly explain what negotiating is and their levels of confidence in negotiating

Identify and assess the situations in which negotiation is required to achieve successful solutions

Distinguish the most appropriate style of negotiation to use

Carry out a negotiation conversation in an appropriate and effective manner

Apply supportive verbal communication and body language to negotiation conversations

Achieve consistently positive outcomes by using effective negotiation.


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