bermuda 2019
Est. 1989
PRESTIGE Your holiday. Our speciality.
Hello and welcome to Prestige I’m so delighted to show you our wonderful holidays to Bermuda. When we set up Prestige Holidays back in 1989, I’d already been in the travel industry since leaving school and had witnessed first hand the rapid growth of overseas holidays. Those were exciting times, but all too soon the connection with the customer and a pride in giving good service were in danger of being lost. That’s why we set up Prestige, with a mission to deliver service, value and our unparalleled expertise to our customers. Then, as now, we only offered destinations which we knew intimately, and our passion was to ensure that our customers received the holiday they deserved. Good things rarely go out of fashion and I’m delighted to say that, almost thirty years later, our business still firmly stands on those foundations. Our customers place great trust in us and continue to enjoy the treasures that we find for them, time and time again. We are happy to stake our name on it, and offer our Prestige Pledge to handpick only those places that will make your holiday special. I am proud of our long-standing heritage with Bermuda, which has spanned several decades. It’s an island I love with a passion. Only seven hours away but a world apart. Perhaps it’s the unhurried pace of life in the most beautiful and affluent surroundings of Britain’s oldest colony, where British charm meets island soul. Maybe, it is the casual elegance of each of our hotels or the uncrowded pink coral sand beaches which line every shore, but there is a timeless tradition to Bermuda, yet so much to fill each day with. An island perfect for exploring, steeped in history. I take great pride in introducing you to all of my colleagues at Prestige. Our reservations team have first-hand, in-depth knowledge of our resorts and hotels like no other tour operator I know of. But please don’t just take my word for it, I encourage you to call us and discover this for yourselves. Best wishes
John Dixon Managing Director and fellow traveller
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GROTTO BAY BEACH RESORT
ROSEDON HOTEL
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page 29
Excellent location-good for families All-Inclusive option.
Old colonial house-elegant, stylish and tranquil. Close to town.
HAMILTON PRINCESS & BEACH CLUB page 24
The best of both worlds!
CAMBRIDGE BEACHES RESORT & SPA
ROYAL PALMS HOTEL
page 18
page 28
Fabulous adult-only hotel with spa - perfect for couples.
A quiet, small hotel, close to the centre of Hamilton.
hamilton
Dolphin Quest
Harrington Sound
Maritime Museum
RN Dockyard
Aquarium and Zoo
smiths Ocean View Golf
City of Hamilton
devonshire
sandys pembroke Great Sound
paget Belmont Hills Golf
warwick Rockaway
South Shore
Port Royal Golf
southampton
Turtle Hills Golf Club
Horseshoe Bay
FAIRMONT SOUTHAMPTON RESORT HOTEL page 23
Perfect family-friendly resort.
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POMPANO BEACH CLUB
THE REEFS RESORT & CLUB
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Shallow waterfront perfect for swimming and snorkeling.
A family-run hotel and luxurious self-catering suites.
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
EXPERIENCE THE REAL BERMUDA - So much to see and do Some 600 miles from the coast of the USA and some 1000 miles north from the more frenetic tempo of the Caribbean lies Bermuda, Britain’s oldest colony. The 150 small islands, only 21 miles long, the largest joined by causeways and bridges, make up this perfectly polished, serenely beautiful and colourful sub-tropical garden paradise. The islands are encircled by delightful coves, inlets and beaches of pink coral sand all lapped by the clear blue waters of the Atlantic. White washed roofs top delightful pastel painted homes all with well-kept gardens prolific with hibiscus, oleander and bougainvillea.
St. George’s Golf
WAYS TO SEE AND EXPERIENCE BERMUDA Ferries are a very natural and fun way to view and get around this beautiful place. They are punctual, good value and a pleasant way to meet other people. Fares are either $3.50 or $5.00 depending on the route. Timetables and ferry tokens or one, two, three, four and seven day bus/ferry passes are available at most hotels. You can even take your scooter on board and then ride back! The pink ferry route is the most scenic.
st. georges Airport
Bermuda’s buses are another way to see the island and meet locals. Use tokens or passes, which are cheaper, pick some up at your hotel. Here’s a tip! If the bus stop pole is pink, buses are heading into Hamilton and blue if heading away from Hamilton. Twizy’s - Car Rental in Bermuda New to Bermuda are the electric “Twizy’s” - a two-seater car available to rent. These are an amazing way to explore hidden Bermuda - easy and safe. Currently available at Hamilton Princess and Fairmont Southampton with charging points located around the island.
Tucker’s Point Golf Mid Ocean Golf
ROSEWOOD BERMUDA HOTEL page 20
A luxurious hotel with a glorious beach club.
Scooters Renting a scooter is easy in Bermuda. The speed limit is only 20 mph and they drive on the left! Rental companies provide helmets, delivery/collection, the first tank of fuel and insurance. Scooters come with a single seat or as two seaters. We recommend Smatt’s Cycles, with a 10% discount voucher for better value. The Railway Trail - on foot or bike! Some 18 miles allow visitors to enjoy the calm beauty and natural treasures of this lovely island. Nine different sections ranging from 1 mile to 3¾ miles. Take your camera, but leave only your footprints! Taxis Ideal for going out to dinner or taking an island tour. Drivers are generally very informative and some are qualified guides. Excursions We can help you with year-round excursions too - everything on and off the water, including Segway tours, boat excursions, Jet Ski tours, brewery tour, farm tour, afternoon tea, cookery demonstrations, breathtaking aerial plane tours, perfume workshops, horseriding trails and so much more. Just ask for details - we can help you.
COCO REEF RESORT
2019 EVENTS
page 26
There are so many activities throughout the year to enjoy, many listed below - other events include Restaurant Week, Golf Tournaments, Food Truck Festival, the International Film Festival and World Triathlon Bermuda.
A casual hotel right on the beach.
January Bermuda Marathon Weekend - This includes a marathon, half marathon and 10km race. 19 January - 9 March Bermuda Festival of Performing Arts - an internationally acclaimed line up of world class performances, with something for everyone - from local artists, a classical ensemble, musical theatre, a performance of Shakespeare’s ‘A Midsummer Night’s Dream’ even Chaka Khan and The Manhattan Transfer… and so much more to enjoy.
ELBOW BEACH RESORT page 27
Magnificent beachfront location.
March & April Tuckers Point Whale Watching Excursions. May - August Hamilton Harbour Nights - every Wednesday evening - arts & crafts, late night shopping, live entertainment and street performers. July - October Royal Naval nights - Every Monday evening at Dockyard with live entertainment, arts & crafts and late night shopping. April - October There are many free events throughout the summer including walking tours, historical re-enactments and live entertainment. November World Rugby Classic - Some of the World’s greatest rugby players converge on Bermuda. A week of great rugby, concerts and parties.
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prestige pledge We put a little more thought into getting it right and only offer those destinations which we know extensively. We are very proud of the hotels we select and equally as proud of the approach we take in choosing them. Not all luxury hotels are the same and ideas of luxury vary. For some the location, a small number of rooms and a creative kitchen fit the bill. Others may prefer an hotel with a spa, several dining options, even its own golf course. Whatever your preference we have some very attractive ideas to tempt. After hand-picking our resorts and hotels we aim to send our Reservations team to explore them. So when you call with a question you won’t get a stock answer from someone reading from a website, you will receive unparalleled service from someone, just like you, who has been there and experienced the resort first hand. We believe this helps us find you the holiday you deserve. OUR LOYALTY REWARD We are thrilled that many of our clients travel with us frequently. In recognition of this we are delighted to offer a reduction of £40 per booking for the second booking of seven nights or more including flights. OUR SERVICE Bermuda is our special place. We have been sending guests here for many years, so we know it very well indeed. We know the resorts, the hotels and their managers, and use that information to ensure you choose the best hotel for you. REPRESENTATION IN BERMUDA Bermuda’s larger hotels provide information and excursions through the guest relations desk. The smaller properties are generally run by the owners who are happy to offer advice. We do not have a representative who calls on you, but our local agent is always available and will telephone you shortly after your arrival. Their telephone number will be on your itinerary.
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pricing & value On each hotel featured in this brochure you will see guide prices for each month throughout the season. These prices include flights from London Gatwick for a seven night stay. Flight costs can vary enormously depending on when you book and what flight you need so these prices are only ever a guide (see page 31 for flight details). Our reservations team are on hand to find the best airfares available and combine them with the latest hotel offers to get an up to the minute price for you, so please call us on 01425 480 400 or ask your travel agent to call on your behalf. FINANCIAL SECURITY - ATOL BONDED We are long time members of ABTA and the Association of Independent Tour Operators (AITO). That means we take a personal pride in our service before, during and after your holiday. Your money is protected with us, which is not always the case if you put your own arrangements together on the web. We hold an Air Travel Organisers Licence granted by the Civil Aviation Authority (ATOL 2509). PRESTIGE OFFERS We pride ourselves in giving real value to our customers and many of our hotels have great offers and discounts throughout the year. We list key offers on each hotel page so call us or visit www.prestigeholidays.co.uk to check all our latest offers. • Free nights
• Honeymoon specials
• Free/Reduced green fees
• Early booking reductions
• Room upgrades
• Excellent savings for families with children - many stay free - even second room for free!
HOTEL CLASSIFICATIONS What a confusing subject this is! So much is in the eye of the beholder. We visit every hotel we feature every year, which is why we are so comfortable giving you our professional opinion. Price can also be a guide. If we don’t like it we don’t offer it!
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thinking of you... We put a little more thought into getting it right! HELPFUL HINTS We can tailor-make the length of your holiday to suit you. Our brochure shows seven night stays, but if you want five, 12 or even 21 nights, just call us or go online and we will happily give you the advice and good value prices we are well known for. NOVEMBER TO MARCH What a great time to visit, it is even better value and it’s still so much warmer than the UK. This is the season to really relax and enjoy some special `me’ time in your hotel spa or enjoy dining out. SHOPPING Bermuda offers a range of sophisticated shopping from around the world, primarily in Hamilton. Dockyard is the place for crafts including glass blowing, pottery, art and photography galleries. Don’t forget local black rum and rum cake. DRESS CODE AND CLIMATE In the semi-tropical temperate climate, guests will need summer weight clothing April to mid-November, and during the cooler period December to late March light woollens and a raincoat are advisable for evenings. Bermuda is quite conservative but very few restaurants may expect a jacket and tie in the evening.
‘Here is the weather forec ast’ We show average daily maximum temperatures in °C and the average daily sunshine in hours for Bermuda. JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
ºC R
ºC R
ºC R
ºC R
ºC R
ºC R
ºC R
ºC R
ºC R
ºC R
ºC R
ºC R
London
62
72
10 4
13 5
17 6
20 7
22 6
21 6
18 5
14 4
10 2
71
Bermuda
20 5
18 5
20 6
22 8
24 8
27 9
29 10
30 9
29 8
27 6
23 6
21 5
Bermuda seasons are different from the Caribbean. The climate is sub-tropical, with no real rainy season.
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PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
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GET SPORTY get active Almost every imaginable activity on and under the sea is on offer somewhere in Bermuda. Tennis, horse-riding, swimming with dolphins, boat trips, glow worm cruises, fly-boarding, paddle boarding, snorkeling, kite-surfing, scuba diving, parasailing, yacht charters, helmeted undersea walks, canoe and kayak rental (even clear bottom kayaks!) or water-skiing, windsurfing, fishing and Jet Ski Tours. Ghost tours are available too in St Georges! HEAVEN FOR GOLFERS Golf is an extremely popular sport in Bermuda for both visitors and locals alike. It is no surprise when you consider there are six testing and very different courses in just over 21 square miles. Mid Ocean Club is thought of as one of the best links courses in the world, visitors need an introduction and we can usually help. Guests at Rosewood Bermuda Hotel have benefits here. We list below the bare bones of all six courses. Each one maintains a strict dress code. We will be very happy to pre-book tee off times at Ocean View, Port Royal and Turtle Bay, sometimes only 48 hours in advance. The Golf Academy provide a 300 yard driving range, practice bays, target greens and tuition, it’s situated near the Port Royal Golf Course. Newstead Belmont Hills Ocean View Tucker’s Point Mid Ocean Port Royal Turtle Hill Golf Club
6100 yards 2940 yards (9 holes) 6491 yards 6520 yards 6842 yards 2684 yards (18 holes)
Par 70 Par 35 Par 70 Par 71 Par 71 Par 54
CRICKET Like many former British colonies, Bermuda has a love of cricket. Cricket fans must visit Bermuda during Bermuda Cup Match Festival in July. EXPLORING HIDDEN BERMUDA Hidden Gems offer authentic tours discovering Bermuda’s best kept secrets. Visit the jungle, caves, forts - then try cliff diving, cave swimming, vine swinging and more.
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LETS TAKE THE CHILDREN... ...there is so much to see and do. Bermuda is a wonderful, family friendly destination, with so many reasons to visit. Not only do we offer great savings for families but also great attractions too. PLACES TO VISIT: The Crystal Caves with stalactites and stalagmites and a deep cobalt blue lake. The Bermuda Aquarium next to the zoo. Spittal Pond Nature Reserve is an unspoilt coastal park with abundant bird life. Historic St Georges with a working ducking stool! UNESCO World Heritage site. Bermuda Underwater Exploration Institute - interactive displays, diving gear & more. Horseshoe Bay - one of the best beaches we have seen anywhere in the world. Gibb’s Hill Lighthouse - just 185 steps to the top and the views are stunning. Royal Naval Dockyard steeped in history, and full of restaurants, shops & craft studios. Swimming with dolphins at Dockyard, quite unique. Pre-booking essential. There are so many excursions to enjoy on Bermuda - just ask for details. CHILD DISCOUNTS In most hotels children under 18 stay free when sharing with parents (just tax and gratuities to pay). Two children under 18 can also enjoy huge discounts in a separate room in some hotels. Take a look at the Fairmont Southampton (for certain dates a 2nd room is free for children under 18 years) as well as Grotto Bay Resort (under 16 years) and Coco Reef (children under 18 years). Children under 5 sharing with parents can eat free too at the Fairmont Southampton and Hamilton Princess. At Grotto Bay if parents take half board, under 12’s eat free. All these hotels have wonderful pink sand beaches with lots of room to burn off energy. Children’s activities are organised at these hotels, usually during the main summer season.
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NEW YORK, BOSTON OR TORONTO Add a dash to your Bermuda stay! Surely the perfect shop and flop combination! These cities are around two hours from Bermuda and let’s face it, you’ve already crossed the Atlantic so why not drop in for two or three nights in one of these fabulous spots. New York - Broadway, Museum of Modern Art, the Empire State Building, Times Square and Central Park! Don’t forget Bloomingdales and Saks. Take an evening cruise around Manhattan. The choices are endless. Hotels in Manhattan are plentiful, we can offer a good selection. In Boston it’s the Common, the Boston Tea Party Ship and Museum, the Boston Symphony and the Bunker Hill Monument. Shopping is superb. This is a great city to enjoy on foot too, so no need for expensive taxis. We have favourite hotels in Boston we can offer you. Just ask. Toronto is Canada’s largest city and Ontario’s capital. Visit the CN Tower and dare to walk the glass floor, stroll through the Eaton Centre, take a harbour cruise, ride a trolley bus to the Worlds Biggest Bookstore. Visit Niagara Falls. There is so much to see and do and the shops are everywhere! We can suggest suitable hotels in Toronto.
HONEYMOONING IN BERMUDA Prestige Holidays have some great ideas to tailor-make your perfect honeymoon in Bermuda, perhaps with a stop over in New York on the way. We have so many tempting suggestions, something for every couple. We know all our hotels well so can discuss in detail what is important to you - relaxation on a beach to de-stress and unwind, exploring, enjoying fantastic food and wine... the list is endless and can be bewildering. So we can help. There are some stunning hotels on the island, perfect for a romantic getaway. Just give us a call for advice.
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PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
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Cambridge Beaches Resort & Spa C OT TAG E C O L O N Y - S A N DY S Cambridge Beaches is Bermuda’s premier cottage resort and affords privacy and comfort, the perfect escape for couples in this adults only resort (children over 13 years are welcome). It is ideally set on its own 30 acre peninsula with the ocean on two sides and Mangrove Bay on the third and boasts four lovely private beaches and several sandy coves.
Adults only • Location • Beach • Leisure/Sports facilities Spa • Garden setting • Honeymoons
“The cottages, which are scattered around this private peninsula offer privacy and seclusion.” a c c o m m o d a tion
LEISURE FACILITIES & SPA
• Room categories with a choice of traditional or contemporary décor, all refurnished with splashes of colour (please let us know your preference). • Harbour View rooms are the standard double rooms looking out over Mangrove Bay and the coastline of western Bermuda. Deluxe Ocean View rooms are a little larger with a sitting area. Superior Water View Suites (photo - photographer © Eric Martin) offer more panoramic views, some with a separate living room others with dressing room. One-bedroom Water View Suites have more space with a separate sitting room and offer the best ocean views. • All have marble bathrooms, bathrobes, hairdryer, iron and board, terrace, airconditioning, free safe, flat screen cable TV, iPod dock, coffee machine, king or twin beds and a drinks fridge can be stocked for you on request. A welcome bottle of wine will be in your room on arrival. • Three super Private Pool Ocean View Cottages, with secluded outdoor areas, panoramic ocean views and a private plunge pool on the terrace.
• The elegant Main House includes Tamarisk Room, gift shop, Mangrove Bay Terrace, the renovated lobby, Port of Call bar and a lounge. • Free Wi-fi, three tennis courts, yoga, croquet, putting green, windsurfing, kayaks, motor boats, sail boats, snorkeling equipment, jet skis and relaxing water hammocks. Scuba diving and fishing are easily organised from the property. (Watersports are available from May to Oct only). • Outdoor swimming pool area with smaller more intimate tiered terraces, a long infinity pool and direct beach access. Full service is offered, including lunch. • Ocean Spa with whirlpool, indoor pool, exercise pool, gym and Experience Suites. We recommend you pre-book your spa treatments at the time you book your holiday. • Preferential tee off times and green fees at Port Royal Golf Course. Shuttle to golf course and to Dockyard. Twizy car hire is available at the hotel. Private VIP transfers - 17 miles.
2019 price guide & offers
dining • Dining is a real pleasure in the Tamarisk Restaurant & Terrace (no jeans), with a daily menu, or in summer the beach front Breezes Beach Bar & Grill Restaurant (seasonal). Enjoy lunch or a three course dinner menu here accompanied by fabulous sunsets. For casual dining by the pool, Shutters offers a Bistro style three course lunch menu (seasonal). In summer, you could even dine on the beach (remember to book your table). Half board from £60 per person per night. • Dinner Dine Around programme available (transportation not included) which includes the Reefs Hotel and Bella Vista Bar & Grill at Port Royal Golf Course. • Gala dinners over Christmas and New Year are payable locally.
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Off-peak discount - 1 Jan-15 May & 7 Sep-31 Dec 19. Free nights offer - 1 Jan-28 Feb & 8 May-7 Sep 19. Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb Mar Apr May/Jun Jul/Aug Nov/Dec Sep/Oct £2,150
£2,350
£2,400£2,800
£2,900
£3,100
£2,200
GUIDE PRICES include midweek flights from Gatwick, 7 nights B&B in a Standard Harbour View room with terrace, based on double occupancy. See page 8 for pricing policy.
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
The Reefs Resort & Club H OT E L - S O U T H A M P TO N Overlooking its own superb private pink sand beach and known for traditional Bermudian hospitality, quality service and attention to detail, The Reefs boasts a high number of repeat guests.
Couples • Beach
“Early booking is strongly recommended at this lovely hotel.” a c c o m m o d a tion • Casually elegant, The Reefs offers 62 beautifully decorated, air-conditioned guest rooms (photo), including Poolside and Cliffside rooms, Junior Suites, Point Suites which have a Jacuzzi on the balcony and three lovely Cottage Suites in the landscaped gardens with ocean views and their own outdoor Jacuzzi. Cliffside room supplement from £26 per person per night. • Each room has air-conditioning, bathrobes, hairdryer, coffee maker, fridge, iron/board, safe, TV with DVD and an ocean view with a private patio. • Prestige clients will find a bottle of sparkling wine and chocolates in their rooms on arrival.
dining • With a long established reputation for fine cuisine The Reefs offers numerous dining options, Coconuts Restaurant on the beach is open daily from April-November and serves traditional island cuisine for lunch and dinner. Aqua Terra Restaurant with a wall of windows overlooking the Atlantic Ocean, offers creative cuisine with new world flair for breakfast, dinner and an impressive Sunday brunch. Dress code is smart casual. The Clubhouse Bar & Lounge for more casual dining and light bites. Half board from £42 per person per night. Beach dining available at a supplement. • Afternoon tea is complimentary each day.
LEISURE FACILITIES & SPA • The Reefs mainhouse facilities include a reception with concierge service and a TV lounge with games available for guests of all ages. • On the beach you will find complimentary snorkeling and kayak equipment and an exercise room with bikes, treadmill and weights. The views from the ‘infinity’ pool are superb, but children must be supervised. The Reefs welcomes children and baby-sitting can easily be arranged.
• The award-winning La Serena Spa is perched above the beach and here guests can enjoy a selection of pampering treatments, then relax on the terrace with spectacular views of the Atlantic Ocean. The spa is open daily from 8am til 8pm and is the only spa in Bermuda to offer Elemis products. • Three golf courses and scuba diving are available nearby. Also available - free Wi-fi, moped hire and two tennis courts.
THE REEFS CLUB SUITES - LUXURY SELF-CATERING • Nestled next to the hotel, The Reefs Club offers travellers two bedroom private luxury holiday residences. Please ask for details. Private VIP transfers - 13 miles.
2019 price guide & offers Early-booking discount - book by 28 Feb 19 (Offer does do not apply to Club Suites). Wedding and Honeymoon packages are available, please ask for details. Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb Mar
Apr
May/Jun Sep/Oct
Jul/Aug
Nov
Dec
£2,150
£2,550£2,750
£3,100
£3,300
£2,600
£2,200£2,400
GUIDE PRICES include midweek flights from Gatwick, 7 nights B&B, in a Poolside double room with terrace, based on double occupancy. See page 8 for pricing policy.
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Rosewood Bermuda H OT E L & S PA - T U C K E R ’ S TOW N This very exciting Rosewood hotel forms part of the Tucker’s Point Club, 240 acres of beautifully located waterfront with breath-taking views of Castle Harbour, Harrington Sound and the Atlantic.
Couples • Families • Beach • Chic/Boutique • Spa Large gardens • Golf • Honeymoons
“We are delighted that this beautiful, recently refurbished property will enhance our Bermuda portfolio for many years to come.” a c c o m m o d a tion • 92 luxurious, refurbished rooms, Suites and Residences, that cascade through gardens, each with a private balcony or terrace. • The Manor House includes Superior rooms, Ocean view (two queen-size beds), larger Ocean view rooms (king-size bed), poolside rooms, one or two bedroom Suites and the spectacular one or two bedroom Royal Suite. • Three Harbour View buildings with Harbour View rooms are located more privately, down an outside staircase, below the Manor House, supplement from £36 per person per night. These rooms can connect to form one or two bedroom Suites. Two or three bedroom Residences with private pool are available on request. • Every room is decorated in Bermuda’s classic yet sophisticated style, contemporary but very elegant. All have Castle Harbour water views, a sitting area, free Wi-fi, flat screen TV, iron and board, tea/coffee facilities, bathrobes, slippers, safe, hairdryer and iPod docking station.
dining • Rosewood Bermuda offers dining to suit every taste, from a casual brunch with friends to a romantic evening of fine dining and cocktails. Be sure to visit the Island Brasserie for breakfast, lunch and dinner offering Bermudan cuisine. Sul Verde at the Clubhouse for regionally inspired Italian cuisine. Dine beachside at the Beach Club Restaurant (seasonal), for a first class culinary experience with views overlooking the largest private beach on Bermuda. Tucker’s Bar is open daily for cocktails and light snacks. Conservatory Bar & lounge for afternoon tea and drinks. • Breakfast from £35 and half board from £94 per person per night.
LEISURE FACILITIES, GOLF & SPA • Spa and beauty services in eight treatment rooms. Yoga and Tai Chi lawn, a hydrotherapy suite, manicures, pedicures and so much more.
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• Fitness Centre, with cardiovascular, strength and aerobic machines with TV and sound systems coupled with mens’ and ladies’ sauna rooms, personal trainers and wellness classes - all complimentary. • The Beach club (photo) has the largest private beach in Bermuda and is a truly special spot, with an adults only infinity pool, a family pool and an excellent restaurant with a terrace overlooking the Atlantic. Non-motorised watersports on the beach are included for hotel guests. • 18-hole championship golf course with a driving range, putting green and pro shop. Cliff Drysdale Tennis Centre with four Har-Tru tennis courts. Four swimming pools (two heated), a croquet lawn and Dive & Watersports Centre and hotel shuttle service. • During June, July and August for children from 5-12 years, `Rose Buds’ offers activities for younger guests including a tennis lesson, golf clinic and cookery class, all included for younger guests. Private VIP transfers - two miles.
2019 price guide & offers Free night offer 1 Jan-30 May & 5 Jul-31 Dec 19. Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb Mar
Apr
May/Jun
Jul
Aug
Sep/Oct
Nov/Dec
£2,750
£2,800£3,700
£3,800
£4,000
£3,500£4,000
£3,150
£2,500
GUIDE PRICES include midweek flights from Gatwick, 7 nights room only, in a Superior double room with balcony, based on double occupancy. See page 8 for pricing policy.
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
Pompano Beach Club H OT E L - S O U T H A M P TO N Dramatically situated overlooking one of Bermuda’s most picturesque waterfronts, the Pompano Beach Club has an intimate and secluded feel but offers an extensive selection of recreational facilities, including the adjacent superb Port Royal Golf Course.
Couples • Beach • Leisure/Sports facilities • Golf
“Ideally suited for couples, families, golfers and water lovers this hotel is owner managed assuring good personal service throughout your stay.” a c c o m m o d a tion • Pompano has four room types: Lower Snapper Suites with a separate sitting room and partial ocean views; Superior rooms have a sitting area and panoramic ocean views, supplement from £5 per person per night, one Bedroom Suites with a separate sitting room and panoramic ocean views, and Deluxe rooms (photo) located oceanfront have ocean views and larger bathrooms and larger patio or balcony. • All accommodation has air-conditioning, safe, hairdryer, robes, fridge, iron and board, king-size bed (twins on request), coffee maker, cable TV, clock radio with MP3 player and terrace or balcony. All rooms have bath and a separate shower. Prestige guests receive a bottle of white wine in rooms on arrival with our compliments. • Two or three bedroom townhouses available too (on request).
• Facilities include an oceanfront heated swimming pool, a shallow wading/ kids pool, three outdoor Jacuzzis with wonderful views, a fitness centre with ocean views, a small spa with massage and body treatments, terraced gardens, clay tennis court, and watersports available mid May to mid October. Kayak and paddle board hire. Free Wi-fi throughout. • Tee times at Port Royal can be reserved when booking your holiday and the hotel will assist with other courses too. Pompano offers a free shuttle to the ferry at Rockaway, Robinson’s Marina, the Port Royal golf course and the nearby bus stops. Private VIP transfers - 15 miles.
dining • The ocean-front ‘Cedar Room’ restaurant is highly regarded for its gourmet cuisine and friendly staff. • The bistro style “Ocean Grill” for dinner has a spectacular setting with floor to ceiling windows. The resort’s Coral Reef Café is an ideal place to enjoy an ocean front lunch, with alfresco dining offered on the outdoor terrace. • English style cocktail lounge with entertainment (in season), poolside bar and beach bar.
LEISURE FACILITIES • The hotel features a private beach and a magnificent shallow waterfront area - perfect for swimming, snorkeling and watersports. At low tide, guests may walk out 250 yards to the coral reefs, in waist deep water, very safe for supervised children.
2019 price guide & offers Free night offer - 1 Jan-30 Apr, 1 Sep-25 Oct & 3 Nov-31 Dec 19. Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb Mar
Apr
May/Jun Sep
Jul/Aug
Oct
Nov
Dec
£2,050
£2,500£2,700
£2,900
£3,100
£2,550£2,900
£2,500
£2,050£2,250
GUIDE PRICES include midweek flights from Gatwick, 7 nights HB, in a Lower Snapper Suite with terrace/balcony, based on double occupancy. See page 8 for pricing policy.
ASK YOUR AGENT TO RING PRESTIGE HOLIDAYS 01425 480 400
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Grotto Bay B E AC H R E S O RT - H A M I LTO N PA R I S H Grotto Bay Resort sits on a sub-tropical estate with 21 acres of grounds on the water’s edge in Baileys Bay less than ten minutes from the airport. This casual property has three beaches and 201 rooms in 11 pastel coloured low rise buildings on a gentle hill. This is a great value for money addition and it continues to be an outstanding success.
Couples • Families • Beach • Location • All-Inclusive option • Spa • Best Value
“This hotel is ideal for families and is the only hotel we offer on Bermuda with an All-Inclusive option.” a c c o m m o d a tion
LEISURE FACILITIES & SPA
• Grotto Bay offers tastefully furnished renovated rooms, most of which interconnect and would suit families. • Each has an ocean view with balcony, coffee maker, iron and board, fridge, safe, hairdryer, flat screen Cable TV, free Wi-fi, air-conditioning and a small marble bathroom. • All rooms are identical only the location differs, some have a king-size bed, others have two double beds. Superior rooms are on the ground floor, Deluxe rooms are on the first and second floors and have very good ocean views. Ocean Front rooms are located closest to the water’s edge. Deluxe Ocean View supplement from £4 per person per night. • Rum cake and water in rooms on arrival with our compliments.
• Freshwater heated swimming pool, Jacuzzi, four tennis courts, a gym and a watersports centre with snorkelling, scuba diving, sailing and windsurfing (all seasonal). Daily activities include cave swimming - which takes place in the atmospheric Cathedral Cave in the hotel gardens featuring a natural underground pool. • Spa treatments, quite a unique experience in the Natura Spa in the cave. • Small, well stocked gift shop and a children’s activity programme during the summer Mon-Sat, for a small charge. • Grotto Bay is only 15 minutes from the very pretty town of St Georges and is also well located for golf with two courses, very close by. A public bus service operates from the hotel. Two seater cars or mopeds can be rented.
dining • The Great House has been refurbished with a combination of contemporary and Bermudian features. Here you will find the Rum House Bar with regular live entertainment in season. • Hibiscus Dining Room offers buffet breakfast and à la carte lunch (seasonal) and more formal dining for dinner. The more casual Palm Court has a lighter menu. Half Board guests can choose à la carte in both restaurants. Half board from £53 per person per night. After dinner enjoy the warm breezes on one of the terraces. Breakfast from £17 per person per night. • For alfresco dining by the pool the Bayside Grill and Bar serves lunch and drinks and twice weekly BBQs in summer and has views of the surrounding turquoise blue waters. • All-Inclusive option which includes all meals most beverages, afternoon tea, wine by the glass, weekly managers rum swizzle party, seasonal kids club, bus/ferry passes and non motorized watersports and tennis. From £78 per adult per night.
22 bermuda
Private VIP transfers - one mile.
2019 price guide & offers Free nights offer - 1 Jan-21 Mar, 29 Mar-23 May & 26 Aug-31 Dec 19. Excellent discounts available for children 4-16 yrs in their own room. Children under 16 stay free when sharing parents room (meals and gratuities payable). Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb Mar
Apr
May/Jun
Jul/Aug
Sep/Oct
Nov
Dec
£1,750
£2,100£2,300
£2,400
£2,600
£2,150
£1,850£1,950
£1,800£2,050
GUIDE PRICES include midweek flights from Gatwick, 7 nights room only, in a Superior Ocean View room with terrace, based on double occupancy. See page 8 for pricing policy.
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
Fairmont Southampton R E S O RT H OT E L - S O U T H A M P TO N Fairmont Southampton is situated on one of the highest points in Bermuda, about six miles from Hamilton with a pink sandy beach and the 18-hole Turtle Hill golf course. This superb resort hotel has 593 delightfully furnished guest rooms many with panoramic views of the beautiful 100 acre estate and surroundings. Excellent facilities and offers for families here too.
Couples • Families •Beach • Executive Level • Choice of dining options Leisure/Sports facilities • Spa • Large gardens • Golf
“The lovely Fairmont Southampton has a very wide range of activities and convention facilities to exceed guests’ expectations.” a c c o m m o d a tion
DINING
• Moderate, Fairmont or Deluxe category rooms. Each has a king-size or two double (queen-size) beds, air-conditioning, balcony, cable TV, hairdryer, bathrobes, safe, iron and board, tea and coffee making facilities and mini-bar. Fairmont room supplement from £8 per person per night. • Moderate rooms are on low floors and look out over a roof top, Fairmont rooms mostly have partial golf course or harbour views across the rooftop whilst the two Deluxe types have either full ocean or lighthouse/golf views (photo). All rooms on floors 1-4 have been renovated. For more advice on room types including Suites, please ask. • All Prestige Holidays guests will receive a Bermudian gift in rooms on arrival with our compliments.
• Choose from one of nine restaurants for lunch or dinner including the new Mediterra restaurant offering a Mediterranean menu and the new Boundary Sports Bar and Grille or The Waterlot Inn steakhouse is available at a supplement, (some restaurants and other facilities will close or operate restricted hours at certain times of the year). Continental breakfast from £19 per person per night and half board from £85 per person per night.
FAIRMONT GOLD
Free nights offer - 1 Jan-31 Dec 19. Long stay offer - free room upgrade* Two children up to 18 “stay free” when sharing with 2 adults (just tax and gratuities to pay). For holidays started and completed between 1 Jan-31 Mar & 1 Oct-31 Dec 19, free 2nd room - children up to 18 yrs (good discounts other seasons). Free child menus for children up to 5 years on the same meal plan as parents*.
• For additional comfort and style we recommend the luxurious Fairmont gold floor, with a separate check-in and concierge service, and an elegant private lounge that reflects the charm of Bermuda. Complimentary continental breakfast (including cooked items), afternoon tea and evening hor d’oeuvres are served daily. Supplement from £73 per person per night.
LEISURE FACILITIES & SPA • For the active, the resort has its own challenging, par 3, 18-hole, Turtle Hill golf course, six tennis courts, pool and children’s pool. Scuba diving and other watersports can be arranged, or relax at the lovely Fairmont Beach Club (resort shuttle service). • Explorers Camp for children 5-12 years, shopping arcade, Wi-fi, hair and beauty salon, gym, Jacuzzi, baby-sitting service and complimentary ferry to the city of Hamilton (weather permitting) for guests’ convenience. • The Willow Stream Spa is perfect for relaxation and pampering.
Private VIP transfers - 12 miles.
2019 price guide & offers
Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb Apr May/Jun Jul/Aug Sep/Oct Dec Mar/Nov £2,100
£2,500£2,800
£2,900
£3,100
£2,500
£2,300
GUIDE PRICES include midweek flights from Gatwick, 7 nights room only, in a Moderate room with balcony, based on double occupancy. See page 8 for pricing policy. *Offers not applicable to Fairmont Gold.
ASK YOUR AGENT TO RING PRESTIGE HOLIDAYS 01425 480 400
bermuda 23
Hamilton Princess & Beach Club H OT E L - C I T Y O F H A M I LTO N A luxury, urban resort, the hotel overlooks the stunning blue waters of Hamilton Harbour. Hamilton Princess has undergone a complete transformation and has a stunning infinity pool, marina offering watersports, including Jet Ski tours to Dockyard, the restaurant Marcus’, a beach club and spa.
Couples • Waterfront • Executive Level • Spa
“The transformation of Hamilton Princess is truly amazing. We know our guests will love it.” a c c o m m o d a tion • 400 rooms include Fairmont Luxury, Deluxe, Signature Harbour view rooms (photo) and one or two bedroom suites. • Deluxe Garden rooms in the Bermudiana House with garden or Bay views and balcony. Renovated Fairmont Luxury rooms are in the Poinciana wing with town or garden views. Deluxe Harbour rooms in the Bermudiana House with views of Hamilton Harbour with a balcony/terrace and walk-in shower in the bathroom (no bath), supplement from £15 per person per night. Main building, stylish Signature rooms with large patios and harbour views. Larger one bedroom suites have garden or harbour view with a generous patio and a bath. • All rooms include air-conditioning, cable TV, safe, hairdryer, bathrobes, tea and coffee making facilities, iron and board, mini-bar and Wi-fi.
FAIRMONT GOLD • For additional comfort and style the Fairmont Gold wing, with renovated lounge and rooms, some with amazing harbour and marina views, includes a private reception desk, complimentary continental breakfast (including cooked items), afternoon tea and evening hors d’oeuvres are served daily. Fairmont Gold Harbour view rooms offer a guaranteed Harbour view and a large balcony. Supplement from £42 per person per night.
LEISURE FACILITIES & SPA • Pools and a Jacuzzi, exclusive seasonal Beach Club with a beach restaurant, sunbeds & umbrellas, snorkeling and water hammocks in a stunning pink sand beach setting on the south shore (photo opposite - free shuttle). • The nine room Exhale Spa overlooking Hamilton Harbour, with spa lap pool, Technogym, a studio for classes including Yoga and poolside pergola for outdoor classes.
24 bermuda
• Only five to ten minutes walk from the centre of Hamilton with excellent shops and restaurants. On-site Twizy car and scooter rental. • Peak season Kids club (6-12 years, payable locally). Baby-sitting available.
dining • Celebrity chef Marcus Samuelsson’s signature restaurant Marcus’ Bermuda, for lunch, dinner and Sunday Brunch with open kitchen, large terrace and ocean views (supplement applies for HB guests). Crown and Anchor Bar for breakfast, afternoon tea and evening cocktails. 1609 open-air casual restaurant at the Marina overlooking Hamilton Harbour (open from JunOct). Lunch and dinner at the seasonal beach club. Breakfast from £33 per person and half board from £108 per person per night. Private VIP transfers - nine miles.
2019 price guide & offers Free night offers - go online for all our latest offers. Long stay offer - free room upgrade (no upgrade to Fairmont Gold). Two children up to 18 “stay free” when sharing with 2 adults (only tax and gratuities to pay). All children under 5 years old eat free from children’s menus. Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb
Mar
Apr
May/Jun
Jul/Aug
Sep/Oct
Nov/Dec
£2,300
£2,500
£2,550£2,800
£2,850
£3,050
£2,600
£2,250£2,500
GUIDE PRICES include midweek flights from Gatwick, 7 nights room only, in a Deluxe Garden room with balcony/terrace, based on double occupancy. See page 8 for pricing policy.
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
ASK YOUR AGENT TO RING PRESTIGE HOLIDAYS 01425 480 400
bermuda 25
Coco Reef Resort H OT E L - S O U T H S H O R E The Coco Reef Resort Bermuda is under the same ownership as the Coco Reef in Tobago. This elegantly casual hotel is situated in lovely landscaped gardens which slope down to a superb pink coral sand beach.
Couples • Beach • Best Value • Golf
“On arrival at the hotel you can admire the impressive lobby with a most attractive fountain, marble floor, vibrant, exciting artwork and beautiful chandeliers.” a c c o m m o d a tion • Comfortable guest rooms on top of the hill have an ocean view and are close to the main hotel, whilst the rooms at the bottom of the hill are beach front and steps away from the sea. Beachfront room supplement from £24 per person per night. • Every room has a terrace or a balcony, a hairdryer, coffee maker, iron and board, a safe, flat screen cable TV and a small refrigerator. Prestige Holidays guests will find a welcome amenity in rooms on arrival. • Children under 18 years old receive good discounts in a second room (available from 1 Sep-31 Dec 19), please ask for a quote.
dining • Buffet breakfast at Café Coco, with spectacular views. A romantic dinner can be enjoyed in the dining room. Lunch or dinner can be taken on Tamara’s terrace, with light snacks. Breakfast from £29 per person per night and half board (including breakfast) from £102 per person per night. • La Vista bar serves an extensive range of refreshing cocktails and the beautiful view to the ocean adds enormously to the enjoyment.
2019 price guide & offers Free nights offer - 1 Jan-31 Dec 19 Room upgrade offer Free golf at Newstead Belmont Hills. Second room discounts for children - 1 Sep-31 Dec 19.
LEISURE FACILITIES • Spacious swimming pool heated in the cooler months, with sunbathing terraces and a panoramic view of the ocean. • World famed golf courses are nearby and Hamilton is just ten minutes away by taxi. • Complimentary Wi-fi throughout the hotel. Private VIP transfers - eight and a half miles.
Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb
Mar
Apr/May/Jun
Jul/Aug
Sep/Oct
Nov/Dec
£1,950
£1,950£2,150
£2,200£2,400
£2,600
£2,200
£2,150
GUIDE PRICES include midweek flights from Gatwick, 7 nights room only, in an Ocean View double room with balcony, based on double occupancy. See page 8 for pricing policy.
26 bermuda
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
Elbow Beach R E S O RT H OT E L - PAG E T Some two miles from Hamilton on Bermuda’s beautiful South Shore, this intimate resort offers guest accommodation set in the grounds with the historic main building housing the reception, a lounge, business centre and the concierge desk.
Couples • Families • Beach • Spa • Garden setting • Honeymoons
“This hotel is in a lovely setting, directly on a pink sand beach in expansive grounds.” a c c o m m o d a tion • 98 spacious guest rooms and suites spread amongst cottages in the tropical gardens. Room choices include Lanai Garden View or Ocean View rooms (photo), as well as Premier Ocean View rooms - these rooms have a sitting area. Ocean view room supplement from £17 per person per night. All rooms have high definition cable TV, iHome docking station, kettle, airconditioning, mini-fridge, 24hr room service, safe, hairdryer, bathrobes, bath and separate shower, iron and board. Three private cottages with one or two bedrooms within the grounds. We have all the details, do please ask.
FAMILIES • Children will love their own supervised facility, The Kids Camp at Elbow Beach, (three to twelve year olds), open daily from 09:00-16.00. Under three’s will need an adult with them. The Kids Camp is complimentary and subject to demand. Reservations required. Good discounts for children sharing parents room. Private VIP transfers - nine miles.
dining • Dining choices include Café Lido, with Mediterranean flavours and panoramic ocean views. The more casual Mickey’s, right on the beach (seasonal), or a poolside restaurant serving lunch and the Sea Breeze Terrace is the spot in the evenings for cocktails, sushi and tapas. Breakfast from £27 per person and half board (including breakfast) from £124 per person per night.
2019 price guide & offers
LEISURE FACILITIES & SPA • Set in lush landscaped gardens, the resort overlooks a magnificent private pink sand beach. Here guests can enjoy a cool towel service, loungers, umbrellas and waiter service. Non-motorized watersports are available on the beach in season. • Large pool, five tennis courts (three floodlit) and fitness room. Golf available nearby. Guests have use of daytime tennis, use of mask & snorkel, beach & resort activities and internet access throughout the hotel. • Stunning ocean views are the perfect backdrop to the five Spa Suites. The Concierge Desk is on hand for information on activities and the hair salon is located at the Club at Fritholme, nearby.
Spa offer - $50 spa credit per room. Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb Mar
Apr
May/Jun
Jul/Aug
Sep/Oct
Nov
Dec
£2,150
£2,200£2,900
£3,050
£3,200
£2,250
£2,200
£2,200£2,400
GUIDE PRICES include midweek flights from Gatwick, 7 nights room only in a Lanai room with terrace, based on double occupancy. See page 8 for pricing policy.
ASK YOUR AGENT TO RING PRESTIGE HOLIDAYS 01425 480 400
bermuda 27
Royal Palms H OT E L - C I T Y O F H A M I LTO N The stylish Royal Palms is situated on a tree lined lane in a residential area, just a ten to fifteen minute walk from the centre of Hamilton. This lovely colonial property is family owned and guarantees our guests a gracious welcome.
Couples • Garden setting
“Prestige guests are assured of a warm welcome from the friendly and helpful staff.” a c c o m m o d a tion • Guests stay in one of two beautiful pink turn of the century manor houses or in quaint mews cottages, all standing in gorgeous, tranquil gardens. • Spacious and comfortable bedrooms are all individually decorated and have air-conditioning, cable TV, free Wi-fi, DVD player, iPod docking station, bathrobes, beach towels, iron and board, hairdryer, safe, and tea/coffee maker. All our guests will find a bottle of wine in their room on arrival. • Deluxe rooms, superior mini-suites, larger deluxe mini-suites and deluxe suites. All mini-suites and suites have a kitchenette and the superb deluxe suites have a separate sitting room. Superior mini-suite supplement from £13 per person per night. • All our guests will find a bottle of wine in their room on arrival.
dining • Full continental buffet breakfast is served in the pretty breakfast room or on the terrace with lovely views of the garden. • Lunch and dinner are available in Ascots, one of the island’s finest restaurants. ‘Just 24’ offers a more casual dining option in a beautiful garden setting on the restaurant patio. • Guests can enjoy complimentary tea and coffee throughout the day and evening. Complimentary wine hour offered each evening in the hotel lounge or on the verandah.
LEISURE FACILITIES • Free Wi-fi is available throughout the hotel and gardens. • Relaxation is easy on the verandah, in the gardens or beside the small secluded pool. • The hotel are happy to arrange scooter or Twizy car hire, golf, watersports and much more. Private VIP transfers - nine miles.
28 bermuda
2019 price guide & offers Free night offer - 1 Jan-31 Dec 19 - book by 30 Apr 19. Guide prices only. Prices vary. Early bookers usually get the best deals. Jan/Feb Mar
Apr
May/Jun
Jul/Aug
Sep/Oct
Nov
Dec
£1,900
£2,050£2,300
£2,050
£2,300
£2,100
£1,900£2,100
£1,800£1,900
GUIDE PRICES include midweek flights from Gatwick, 7 nights B&B, in a Deluxe room, based on double occupancy. See page 8 for pricing policy.
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
Rosedon H OT E L - C I T Y O F H A M I LTO N Elegance, style and tranquillity are your first impressions when you enter this luxury, boutique hotel. Ideally located for those who enjoy shopping, restaurants and nightlife, the city is just a ten minute stroll away. With it’s outdoor living spaces and tropical gardens Rosedon will appeal to those who enjoy an intimate hotel.
Couples • Character property • Chic/boutique
“The staff here are warm, friendly and very helpful. Modern but charmingly old-fashioned, this Relais & Châteaux hotel is quite unique.” a c c o m m o d a tion • Attractive bedrooms with private bathroom (some with shower only), hairdryer, robe & slippers, flat screen TV, fridge, kettle, coffee maker, Wi-fi, iPod dock, iron and board, safe, ceiling fan and air-conditioning. • A few luxury rooms (photo) are in the main house, the rest are in the garden wing with an open balcony or terrace. Deluxe room supplement from £15 per person per night. • The Royal rooms are especially refined and well presented and have wooden floors, sofabed and an elegant four poster bed. • All Prestige clients will find a bottle of sparkling wine in their room on arrival with our compliments. Daily water and newspaper too.
dining • Rosedon’s main house features the restaurant “Huckleberry”, with indoor and outdoor dining, offering breakfast, lunch and dinner, with food inspired by Bermuda’s seasonal produce and fresh farm and ocean ingredients. • Room service or poolside service are also available. • Delightful afternoon tea is included daily, as well as the manager’s weekly rum swizzle party. Breakfast from £29 per person per night.
2019 price guide & offers Free night offer - 1 Jan-30 Apr 19.
LEISURE FACILITIES • Round trip daily transportation to a beach on the South Shore. • Outdoor heated pool is surrounded by lush tropical gardens. Free Wi-fi. • 24 hour gym access to a state of the art fitness facility, near the hotel (charge). Private VIP transfers - nine miles.
Guide prices only. Prices vary. Early bookers usually get the best deals. Hotel closed 2 Jan-4 Feb
Feb/Mar
Apr
May/Jun Nov/Dec
Jul/Aug
Sep/Oct
£2,200
£2,500£2,750
£2,500
£2,700
£2,550
GUIDE PRICES include midweek flights from Gatwick, 7 nights room only, in a Superior room, based on double occupancy. See page 8 for pricing policy.
ASK YOUR AGENT TO RING PRESTIGE HOLIDAYS 01425 480 400
bermuda 29
BRITISH AIRWAYS TO BERMUDA THE PREFERRED WAY TO FLY Our holidays are based on British Airways direct midweek flights from London Gatwick. At the time of going to print, this flight information was correct. 1 Jan-31 Mar and from 28 Oct: Tues/Wed/Thurs/Fri/Sun; Depart London Gatwick 15:00 - Arrive Bermuda 18:30 Depart Bermuda 20:15 - Arrive London Gatwick 07:00 (the next day). British Airways operates daily flights between 01 April and 27 October. Weekend Supplements £19 each way, for flights on Fridays, Saturdays & Sundays. WORLD TRAVELLER PLUS Between the World Traveller (economy) and the Club World cabins with wider seats, 7” more leg room, full bar service, personal entertainment system and extra baggage. The supplement is from £254 one way. CLUB WORLD Enjoy the calm of the Club lounges, extra baggage allowance, fine dining on board and your armchair seat which converts to a flat bed. Club World supplements from £1505, one way for direct Bermuda flights. Perhaps fly home in Club World, the flat beds are ideal on the overnight flight. FIRST The personal suite space creates an exclusive, private environment with a 6’ 6” fully flat bed and à la carte dining. Please ask us for an individual quote. REGIONAL CONNECTING FLIGHTS We offer regional British Airways flights to connect to London Gatwick for your Bermuda flight at the special rate from £58 (including taxes) return per person. This enables you to check your baggage all the way through to Bermuda. To London Gatwick from Edinburgh, Glasgow and Jersey. To London Heathrow from Aberdeen, Edinburgh, Glasgow and Manchester. WHY NOT CHECK IN IN THE COMFORT OF YOUR HOME OR ON YOUR MOBILE? You can select a seat and print your boarding pass. Alternatively the Check-in kiosks at Gatwick are a fast way to check in for your flight. Choose your seat, print your boarding pass and baggage tags, then simply go to the Bag Drop desk with your baggage.
ASK YOUR AGENT TO RING PRESTIGE HOLIDAYS 01425 480 400
flights 31
May we also suggest... BEST OF
MASIC DEILY IRA & TH LAEKEAL GA GA RD RVAE & PUGLIA
CYPRUS, CRETE, MALTA & MOROCCO
NOV 2018 - OCT 2019
2019
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EST. 1989
Est. Est.1989 1989
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PRE PRESTIG STIGEE
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BESTOF_2018-19NG_OF
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Your Yourholiday. holiday.Our Ourspeciality. speciality.
1 07/11/2018 17:26
BE ST OF CY PR US, CR ETE, M AL TA & M OR OCCO
madeira & the algarve
cyprus An island to explore, hot sunny days by the sea, cool in the Troodos mountains, gourmet dining, noisy taverna’s and history.
32 miles long and 12 miles wide this incredibly beautiful sub-tropical island offers lush green unspoiled countryside, terraced farms and vineyards vie with the spectacular mountains, pine forests and waterfalls. Flora in abundance, no wonder Madeira is called the Floating Garden.
Crete Crete offers a mixture of mountains, fertile plains and the ever present coast, with a wealth of history to discover on this stunning island. MA LTA Set in the very centre of the Mediterranean, this small island was once a British Colony. There is just so much to enjoy here, historic Valletta is a must. M O R O CCO Only 3½ hours from the UK but a world away. Marrakech is fascinating, rich in history and tradition and perfect for a short break or longer stay.
madeira
Walks with stunning scenery, watersports and of course golf are all on offer here. T H E algarve On Portugal’s southern coast, you will find superb beaches, a wonderful climate, friendly locals, a fantastic selection of restaurants - many specialising in seafood, beautiful hotels and of course golf. We offer the best hotels in the best locations.
CANARY ISLANDS MALLORC A MARBELLA & LA MANGA
CROATIA SLOVENIA & MONTENEGRO
NOV 2018-OCT 2019
2019
EST. 1989
Est. 1989
PRESTIGE
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Your holiday. Our speciality.
Your holiday. Our speciality.
C R O AT I A, SL OV EN IA & M ONT ENE GR O CR OA TI A We’re proud to be THE SPECIALIST to Croatia. We have the biggest and widest choice of holidays to one of the most amazing countries in Europe. A breathtakingly beautiful coastline. A wondrous unspoilt place, where natural beauty prevails. Clean sea and over 130 Blue Flag award winning beaches, perfect for a “fly & flop” holiday. Medieval walled cities, churches, palaces. Inland you’ll find pristine forests, waterfalls and national parks. S LOV E NI A Breathtakingly beautiful little country. Majestic mountains. Julian Alps. Green pastures. Deep valleys. Triglav National Park. Coastline, Castles, vineyards. Famous lakes, Bled and Bohinj. M O N TE N E G R O An enticing small country offering some lovely coastal areas and stunning scenery. Montenegro can easily be combined with a trip to Croatia. Much to explore, this would suit the more independent traveller.
32 MORE PLACES
canary islands, M A LL O RC A, M A RB EL L A & L A MA N GA canary islands Each island is different with its own charm, with much to see beyond the beaches. The quiet islands of La Gomera and La Palma, Fuerteventura with its fabulous beaches. Lanzarote defined by its volcanic upheavals. Tenerife boasts an abundance of world-class hotels and finally Gran Canaria is alive with natural beauty. M A L L OR C A Beautiful beaches, secluded coves, lively resorts, rural properties, history and scenery - Mallorca has exactly what you are looking for. M A R BEL L A Marbella boasts over 300 days of sunshine, as well as scenic beauty and a wealth of activities. Old Marbella has very pretty side streets and squares. L A M A NG A La Manga Club is one of Europe’s premier resorts offering sporting and leisure facilities for the whole family.
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
Explore, Dream and Discover... CANADA
SICILY LAKE GARDA & PUGLIA
& ALASKA 2019
2019
EST. 1989
Est. 1989
PRESTIGE
PRESTIGE
Explore • Dream • Discover
Your holiday. Our speciality.
CA N ADA
S I C I LY , L A KE G AR D A & PU GL I A
In the second largest country in the world, how do you decide on your ideal holiday? Simple… talk to our team of Canadian specialists who will carefully create your holiday itinerary. We guarantee a high level of personal service, exceptional product knowledge and attention to detail from holiday inception to completion - service, value and a dedication to getting it right!
Sicily has a wonderful climate, friendly people, superb food and wine, beautiful beaches, stunning landscapes and a heady mix of cultural attractions.
Our product range includes wilderness lodges to city hotels, wildlife viewing including grizzly, black & polar bears, car rental, train or coach transportation and exciting adventures such as heli-hiking in the Canadian Rockies to kayaking with orcas in British Columbia. In fact everything to ensure your perfect holiday! Call us on 01502 567 222.
SICILY & PUGLIA
This gorgeous island’s rich and colourful past has given rise to an incredible land of contrasts from the Palermo souks to Greek temples. PUGLIA (the heel of Italy), too boasts a wonderful mix of culture, gastronomy, beaches… discover it for yourself before everyone else does! L A K E G A R DA Holidays in Lake Garda provide the ultimate choice for a mixture of relaxation and sightseeing, excellent eating and delicious local wines, holidays for all. Lake Garda is the largest of the Italian lakes with diverse scenery and picturesque resorts. A truly memorable experience.
ESCORTED gROup TOuRS
channel islands and isles of scilly
2019
closer to home 2019
Est. 1989
PRESTIGE
Est. 1989
PRESTIGE
Your holiday. Our speciality.
Explore | Dream | Discover
or call Prestige Holidays on 01425 480 600 Escorted Tours Brochure
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CL OSER TO HOM E
E S C O R TE D group T O U R S
Islands are special places, with an utterly distinct feel and a sparkle that certainly sets them apart. Our Closer to Home brochure brings you the fabulous Isles of Scilly, and the stunning Channel Islands of Jersey, Guernsey, Sark, Herm and Alderney. When you travel to any of the islands, you feel as if you’ve arrived somewhere truly different yet from many UK airports the flying time is less than one hour.
We have arranged Worldwide and European escorted group tours for well over 30 years now, with a focus on unique experiences and meticulously-planned itineraries to some of the world’s most fascinating destinations, whether it be an all-encompassing cultural experience of Sicily with special guest Alex Polizzi, or an island-hopping adventure in the Ionian Sea.
The Isles of Scilly offer simple escapism and are natural, sought after places with pearly sand beaches - people fall in love with them and almost everyone returns. The Channel Islands are British yet have a distinctly French feel. There are historic sights, fabulous beaches and beautiful walks. Jersey and Guernsey offer unspoilt getaways, with plenty to do and see. Sark, Herm and Alderney, provide an eclectic haven in a slightly wild, yet mysteriously beautiful way. Call us on 01425 480 600.
We focus on destinations that offer travellers an authentic experience, and select dates to avoid the crowds but still offer comfortable weather for touring. Itineraries are carefully designed by experts on the region, allowing you to experience hidden gems and destinations that may not be included on more mainstream tours. In 2019, we are introducing a new range of tour categories, ranging from archaeological and historical (‘Ancient Wonders’) to more general itineraries allowing you to immerse yourself in stunning cultural highlights (‘Discovery’). Whether you want to experience the world of the Ancient Greeks in the Peloponnese, explore hidden castles in the sweeping red backdrops of Jordan, or sit back and enjoy the operas of Puccini in Lucca, we can offer something to sate any appetite. Call us on 01425 480 600.
ASK YOUR AGENT TO RING PRESTIGE HOLIDAYS 01425 480 400
more places 33
The holidays in this brochure are advertised and operated by Atkins Travel Limited trading as ‘Prestige Holidays’, a fully bonded tour operator. Our flight based holidays provide full financial protection by way of our Air Travel Organiser’s Licence number (ATOL) 2509 issued by the Civil Aviation Authority, Gatwick Airport South, West Sussex, RH6 0YR, UK, telephone 0333 103 6350, email: claims@caa.co.uk. When you buy an ATOL protected flight or flight inclusive package from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. Please see our booking condition 17 for information, or for more information about ATOL go to: www. caa.co.uk. Atkins Travel Ltd is a member of ABTA and our package holidays that don’t include a flight are protected by means of a bond held by ABTA The Travel Association, 30 Park Street, London, SE1 9EQ www.abta.com. In the unlikely event of our insolvency, the CAA or ABTA will ensure you are not stranded abroad or will arrange to refund any money you have paid to us for an advance booking. The contact details for Atkins Travel Limited are 1 Fridays Court, High Street, Ringwood, Hampshire BH24 1JA (‘the Company’s Office’), enquiries@ prestigeholidays.co.uk, 01425 480 400. Our office hours are 09.0019.30 weekdays (seasonal), 09.00-17.00 on Saturdays and 10.00-16.00 Sundays (seasonal). 1. We want you to have an enjoyable holiday and so that there is no misunderstanding you should carefully read the following terms and conditions as these will apply to any contract you make with us. 2. We reserve the right to alter the prices of any of the holidays shown in our brochure. You will be advised of the current price of the holiday that you wish to book before your contract is confirmed. 3. The contract is between Atkins Travel Limited (‘the Company’) and the person making the booking and/or the person(s) on whose behalf the booking has been made (‘the Client’). 4. In order to confirm a booking we will require you or our authorised agent to send us (a) the Company’s online booking form properly completed and signed by or on behalf of the Client /an email commitment and (b) the appropriate deposit of £150, or more, per person. See also Clause 12(d). (c) A contract will exist between the Company and you when you pay a deposit/full payment to the Company or its agent or the Company has verbally confirmed the booking. The person signing the booking form confirms with the Company that he has the authority of all persons named thereon to contract on their behalf the services requested in the booking form. 5. The balance of the holiday price shall be paid by the date to be advised but in any event shall not be more than ten weeks prior to your departure. 6. If the deposit and/or balance is not paid in time, we shall cancel your travel arrangements. If the balance is not paid in time we shall retain your deposit. 7. Once you have booked, whatever happens to the value of the Pound, the price of your holiday will not be subject to any currency surcharges or refunds due to the bank contracts we have in place. (a) The price of your holiday is, however, subject to surcharges or reductions on the following items: the price of the carriage of passengers resulting from changes to the cost of fuel or other power sources, and the level of taxes or fees imposed by third parties including tourist taxes, landing taxes or embarkation or disembarkation fees at ports and airports. However there will be no change within 20 days of your departure. We will absorb and you will not be charged for any increase equivalent to 2% of the price of your travel arrangements, which excludes any amendment charges. You will be charged for the amount over and above that. If this means that you have to pay an increase of more than 8% of the price of your travel arrangements, you will have the option of accepting a change to another holiday if we are able to offer one (if this is of equivalent or higher quality you will not have to pay more but if it is of lower quality you will be refunded the difference in price), or cancelling and receiving a full refund of all monies paid, except for any amendment charges. Should you decide to cancel because of this reason, you must exercise your right to do so within 14 days from the issue date on your final invoice. Should the price of your holiday go down due to the changes mentioned above, then any refund due will be paid to you. We will deduct from this refund our administrative expenses incurred. However, please note that travel arrangements are not always purchased in local currency and some apparent changes have no impact on the price of your travel due to contractual and other protection in place. 8. As we plan your holiday arrangements many months in advance we may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. You will be informed without delay of a cancellation (for any reason) by the Company and on such a cancellation except where it occurs due to non payment by you, the Company will offer you the choice of an alternative holiday of at least comparable standard (if available) or a full refund of all monies, payable within 10 days of you requesting such refund. Compensation may be payable on a sliding scale. See No. 9 (c). 9. (a) A major change to the contract is one which would involve a significant change to the holiday (e.g. a significant change in resort). (b) If the Company makes a major change after it has confirmed the booking the Company will immediately inform you and offer the choice of an alternative holiday of at least comparable standard (if available) or cancelling and receiving a full refund of all monies, payable within 10 days of you requesting such refund. Please read any notification of changes carefully and respond promptly as if you do not respond to us within the timescale given your booking may be cancelled. (c) Subject to (d) below if the Company cancels, or makes a major change and you accept a refund rather than an alternative, after the date of payment of the balance of the holiday price it will in addition
34 booking conditions
to the choice offered in sub-paragraph (b) of this clause compensate you as follows: Period before departure date
Compensation due payable per person
More than 70 days 70-29 days 28-15 days 14-0 days
NIL £25 £40 £50
(d) The provisions of clause (c) will not apply in the event of a major change or cancellation due to any cause beyond the Company’s control, the consequences of which could not have been avoided even if all reasonable measures had been taken. The following shall be regarded as causes beyond the Company’s control: (i) Act of God, explosion, flood, fire or accident. (ii) War, terrorism or any threat thereof, insurrection, civil disturbance. (iii) Any government or local authority restrictions or regulations. (iv) Strikes or other industrial actions (or threat thereof). (v) Departure delays (to/from the destination) caused by unavoidable technical problems to transport, strikes, industrial action (or threat thereof), weather conditions, epidemic or pandemic illness or other circumstances beyond the control of the Company. (e) We will confirm the airline/ferry company identity when you book. If it changes we will advise you. This may be at the airport on the day of departure. A change of airline/ferry company is a minor change to your holiday, as is an alteration of less than 12 hours to the outward/return flight or change of accommodation to the same or higher standard. 10. (a) The Company will consider any reasonable request by you to amend or vary the terms of your travel arrangements but shall not be under any obligation to comply with such a request. Charges will be kept to a minimum, in some cases this may mean amendment or replacement cost of airline tickets. Any request for changes to be made must be in writing from the person who made the booking or your travel agent. (b) In the event of a reduction by you in the number of persons taking a self contained apartment or hotel room (or hire car) the Company may need to charge for any beds, transfers or seats unused as a result of that reduction. Please ask for a price. (c) You can transfer your booking to another person, who satisfies all the conditions that apply to this booking, by giving us notice in writing as soon as possible and no later than 7 days before departure. Both you and the new traveller are responsible for paying all costs we incur in making the transfer. 11. (a) All reasonable steps to ensure that the holiday is not cancelled or altered as a result of overbooking by hotels will be made by the company. (b) If the hotel is overbooked (despite the Company’s reasonable efforts) and the Company is aware of such overbooking before your departure the Company will immediately inform you and offer the choice of an alternative holiday of at least comparable standard (if available) or of a full refund of all monies, payable within 10 days of you requesting such refund and compensation will be payable in accordance with Clause 9 (c). (c) If the Company does not know of the overbooking of the hotel before your departure you shall on arrival at your destination be offered alternative accommodation. If the alternative accommodation is inferior to that originally booked the Company shall also offer reasonable compensation for disturbance. 12. (a) You may cancel the holiday at any time. The Company will charge you the cancellation fees set out below. Please note the exceptions to these charges set out in (d) below. A cancellation by you must be in writing signed by the person who made the booking or sent the email acceptance and sent to the Company’s Office and acknowledged by the company. (b) The Cancellation charges (expressed as a percentage of the confirmed holiday price) are as follows: Period before scheduled Amount of cancellation charge departure date during which written cancellation is received by the Company More than 70 days 70-43 days 42-29 days 28-15 days 14-8 days 7-0 days
Deposit/initial payment 30% 50% 70% 80% 100%
Also see (d) below. (c) You can cancel your booking without paying cancellation charges if the performance of your package, or the carriage of passengers to your destination, is significantly affected by unavoidable and extraordinary circumstances. In such circumstances, we will arrange for your booking to be terminated and for you to receive a full refund. We will observe advice provided by the UK Foreign & Commonwealth Office. (d) Some properties may demand part or full payment even if a holiday is cancelled. Additionally if we have bought aircraft seats in from another tour operator or a public airfare for you once you confirm your intention to travel, we are committed to pay for those seats or hotel rooms in full. If, therefore, you cancel your holiday at any time after booking, you will be/may be liable for the cost of those seats or hotel rooms in part or full. In these circumstances we, and therefore you, are bound by the booking conditions of the other supplier. We will also require an increased deposit, the amount will be advised at the time of booking. We will remind you of any exception at the time of booking your holiday. 13. The Company shall not be obliged to claim compensation for nor to make any allowances or refund for lost or expired or unendorsed tickets, hotel coupons, or vouchers for any service or accommodation booked. But if any allowance or refund is obtained by the Company it will pass the same on to you less any expenses reasonably incurred in obtaining it.
14. We will make your holiday arrangements with every care. We cannot, however be responsible for any damage or loss of your luggage or other property unless caused by any of our staff or suppliers. We cannot be responsible for any fatal or other injury or illness unless caused by the negligence of any of our staff or suppliers whilst on duty. You must inform us without undue delay of any failure to perform or improper performance of the travel services included in this package. If any of the travel services included in your package are not performed in accordance with the contract, or are improperly performed, by us or the travel service suppliers, and this has affected the enjoyment of your travel arrangements, you may be entitled to an appropriate price reduction or compensation or both. We will not be liable where any failure to perform or improper performance of the travel services is due to: you or another member of your party; or a third party unconnected with the provision of the travel services in the package and is unforeseeable or unavoidable; or unavoidable and extraordinary circumstances, which means a situation beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. 15. All arrangements made by or through the Company in connection with the booking are subject to the contractual terms of the suppliers providing the services that make up your booking. These terms are incorporated into this contract and may limit or extinguish your right to compensation. Further, we are to be regarded as having the benefit of any limit on compensation contained in the relevant international convention. These limit liability for death, injury and loss or damage to baggage. Copies of the contractual terms and international conventions are available on request. 16. If you’re in difficulty whilst on holiday and ask us to help we will provide appropriate assistance, in particular by providing information on health services, local authorities and consular assistance; and helping you to find alternative arrangements and any necessary phone calls/emails. You must pay any costs we incur, if the difficulty is your fault. 17. We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable). If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. 18. We do not run or control or have any other involvement in any excursions in our holiday destinations and we have not inspected them in any way. All excursion providers are entirely independent of us. If you buy any excursion(s) whilst on holiday, the contract will be between you and the excursion provider. The excursion(s) will not form part of the package or of your contract with us. We cannot accept any liability in relation to any excursion(s) and the acceptance of liability for contracted holiday arrangements in our booking conditions will not apply to them. 19. In the unlikely event of any dissatisfaction with the accommodation or any of the services provided during your holiday the matter must be reported immediately to the local representative or agent of the Company AND the hotelier so that action can be taken to remedy the problem. If we have not been given the opportunity to rectify the complaint at the time this may affect your rights. If the problem is not resolved satisfactorily during the holiday you should submit your complaint in writing to the Company at the Company’s Office within 28 days of the scheduled date of return from the holiday advising the Company of the action taken and the names of the people to whom the matter was reported. A written report must be obtained from our representative where we have one. Except in personal injury or death claims, our liability shall be limited to three times the cost of the holiday paid to the Company. We are a Member of ABTA, membership number V2715. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta. com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta. com. You can also access the European Commission Online Dispute (ODR) Resolution platform at http://ec.europa.eu/consumers/odr/. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved. Alternatively AITO & TTA operate similar schemes, please ask for details. For injury and illness claims, you can request the ABTA Mediation Procedure and we have the option to agree to mediation. 20. Every effort is made by the Company to give as accurate a description as possible for the hotels, guest houses, villas and apartments in this brochure. All facilities mentioned in the descriptions are generally available for the duration of the brochure but in certain circumstances (particularly in the low and off seasons) their provision may be limited e.g. weather conditions, maintenance, etc. Please note that the provisions of these facilities and any charges imposed for their use are totally outside the control of the Company. 21. These conditions are subject to English Law and the jurisdiction shall rest with the English, Scottish or Northern Ireland courts as appropriate.
PEACE OF MIND: ALL OF OUR HOLIDAYS ARE 100% ATOL PROTECTED
Please read this information, only by doing so can both you and we ensure that your Prestige Holiday is everything you expect and we wish to provide. We are delighted to offer advice at any time. HOTEL FACILITIES Throughout this brochure Prestige Holidays refers to facilities offered by hotels such as swimming pools, air-conditioning, entertainment programmes, restaurants, children’s clubs, water sports and other amenities. Obviously the availability of all facilities is under the day to day control of the hotel management. Some larger hotels do on occasions host conferences, of which we will be unaware; this may mean restricted or alternative facilities are offered. Air-conditioning and pool heating are not usually on year round, and the dates they operate are subject to hotel management control. We will always try to advise you if any facility is not available. We feel sure you will understand that under these circumstances we cannot guarantee that any such facilities will be available during your stay. If you have a particular interest on holiday, such as tennis or if you will need a children’s club or baby-sitting, we will be very happy to verify that it will be available for you, before you book. Your needs are important - tell us what they are. HOTEL BEDROOMS Many hotel rooms have a double bed, if you would prefer twin beds please request at time of booking. Single rooms are limited and may be smaller. Extra beds or infants’ cots are normally available on request but may tend to ‘cramp’ the bedroom. We respectfully remind you that any request for a particular room number or location is just that, a request. The hotel will do its utmost to satisfy the request, but it cannot be guaranteed. We stress that the allocation of rooms is solely within the hotels control. If you accept a room upgrade at the hotel, you may be asked to pay for the room upgrade. AVAILABILITY OF HOTEL BEDROOMS Prestige Holidays holds an allocation of rooms at most featured hotels and confirmation of your requirement should be immediate. If this is not possible we will email or telephone the hotel, to avoid any delay to our confirmation. HOTEL CHECK-OUT Normally 12 noon (11.00 in the US) but if you prefer a later check-out time we will do our best to assist, although the hotel may make a supplementary charge. Check-in times are normally between 2-3 p.m. FLIGHTS Prestige Holidays prefers wherever possible to use scheduled flights. This we believe reduces the chance of delays or cancellations, you travel as an individual and may vary the length of your holiday to anything from 3 nights up to one month. Unfortunately flights can not be altered whilst on holiday. At the discretion of the airline a change may however be possible, at a charge. In the unlikely event of a flight delay, it is your airline’s responsibility to care for you (once you have checked in) and keep you informed of the extent of the delay, meals and overnight arrangements (if applicable). We are required to collect passenger contact details, please complete the relevant section on the online booking form. In the event of a cancellation, a major delay or if you are denied boarding you may be entitled to compensation and/or a refund from your airline but not an automatic refund of holiday costs from us. For details go to www. caa.co.uk. BROCHURE This brochure is issued on the sole responsibility of the tour operator. It does not commit the airline(s) mentioned therein, or any airline whose
services are used in the course of the holiday(s). BROCHURE VALIDITY This brochure is valid from 1 January 2019-31 December 2019. PASSPORTS You must hold a valid passport. Please note that a visa may be required if you hold a non-UK passport. Please read Visa Information. It is now a requirement of most airlines to collect passport details from every passenger. Please complete the relevant section on the online booking form. If you are 16 or over and haven’t yet got a passport, our recommendation is that you should apply for one at least 6 weeks before your holiday. The UK Passport Service has to confirm your identity before issuing your first passport and will ask you to attend an interview in order to do this. For the latest travel advice from the Foreign and Commonwealth Office check www.gov.uk/travelaware Additionally if your Bermuda holiday includes a visit to or travel via the US, all British citizens including children must have a machine readable passport, otherwise a US visa will be required. Legislation requires us to collect various personal details from you, including passport information. It is compulsory for travellers to the US to apply for an Electronic System for Travel Authorisation (ESTA) no later than 72 hours prior to departure (£10 fee). To apply visit https://esta.cbp.dhs.gov Non-British citizens must take advice from the US Consulate in London. VISA INFORMATION If you are a British citizen and hold a valid UK passport you do not generally require a visa to travel to any of our destinations. However, your own particular circumstances (which will not be evident to us from your booking form) may mean that a visa is required for you or another member of your party. We would strongly urge you to contact the consulate of the country(ies) that you will be visiting to obtain the most up-to-date information before booking with us. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements. HEALTH At the time of going to press no inoculations were required for any countries in this brochure. The Department of Health website www.nhs.uk/ehic will give you the latest information. We will make every reasonable effort to advise you of any health rules but must emphasise that it is your responsibility to ensure any such rules are complied with. Illness or pregnancy may require a “fit to fly” certificate from your GP. Please advise us. REDUCTIONS FOR CHILDREN Some of our hotels do offer the opportunity for children to stay and/or eat free (gratuities will still be payable). We do prefer to cost child reductions individually-although this takes a little extra time it often means better value for you than a flat reduction. If a child occupies adult accommodation a reduction may not be possible on the accommodation. One or two hotels do make charges for cots-we will happily offer advice and prices. BABY-SITTING Usually notice is needed to book a sitter. Please check their suitability, the cost and the exact service given. BOOKING A PRESTIGE HOLIDAY It’s so easy! Use your local bonded travel agent, book online at www. prestigeholidays.co.uk or call us on 01425 480400. It’s best to book early but we are excellent at late bookings too. Our normal deposit is £150 per person, but occasionally it may be higher - full payment is needed for bookings within 10 weeks of travel. OUR CONFIRMATION We will process your
confirmation as speedily as possible and will then forward to you or your travel agent a full confirmation and invoice. It is useful to keep this handy, even when on holiday. PAYMENT Please note that full payment is due 10 weeks before your departure. You can pay for your holiday using any credit card or debit card. For your and our protection and security we require the security numbers on the back of the card and the address the card is registered to. ALTERATIONS If you make changes to your holiday arrangements after booking we will be obliged to pass on additional costs and make a small charge to cover any administrative expenses. CANCELLATION If you are obliged to cancel your holiday for whatever reason please refer to our Booking Condition No. 12. PRICES There will be no currency surcharges on any holiday in this brochure. Please see Booking Condition No. 7 for full details. YOUR MONEY When you buy a flight-based holiday, all monies you pay to the travel agent are held by him on behalf and for the benefit of the Trustees of the Air Travel Trust at all times. This is subject to the agent’s obligation to pay it to us. In the extremely unlikely event of our insolvency, any money held at that time by the agent, or subsequently accepted from you by him, is and continues to be held on behalf of and for the benefit of the Trustees of the Air Travel Trust without any obligation to pay that money to us. When you buy a holiday not including a flight, all monies you pay to the travel agent are held by him on behalf of Prestige Holidays at all times. WHEN DRIVING ABROAD Please carry your driving licence, passport and car hire documents (or copies of them) securely at all times. HOLIDAY PRICE Our prices and any supplements are per person sharing a double room and are based on return flights from London, unless otherwise stated. Included in our basic holiday price are: • Return flight - including a baggage allowance of 23 kilos (one or two pieces) unless indicated otherwise on your tickets/itinerary. • Accommodation and meal(s) as shown, taxes and gratuities-unless otherwise stated. • The appropriate Airport Passenger Duty taxes. • In flight meals or snacks (where included by the airline at no charge). • Transfers - to/from the airport to your accommodation by private air-conditioned taxi in Bermuda only. • Telephone assistance of our local handling agent in Bermuda only. • Special offers (see page 8). Extras to our basic holiday price: • Supplements - items such as superior, single or seaview rooms, and flight supplements including flight seats, bags and meals need to be added. N.B. If it is a ‘No Single Room Supplement’ period, a transfer cost may be payable. • Returnable Deposit - on apartment holidays - which you may be asked to deposit to cover possible breakages during your holiday. Remember to take out good holiday insurance cover. LICENCE TO TRADE The law requires that we must provide financial protection in respect of monies paid to us for package holidays. To comply with this requirement we hold an AIR TRAVEL ORGANISERS LICENCE (ATOL) 2509 and have a bond lodged with ABTA.
DATA PROTECTION
THE AITO QUALITY CHARTER
To process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we and your travel agent need to use the information you provide (such as name, address, passport information, email address, mobile number, any special needs/dietary requirements etc.). We take full responsibility for ensuring that proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies, etc. The information may also be provided to public authorities such as customs/immigration if required by them, or as required by law. Additionally, where your holiday is outside the European Economic Area, controls on data protection in your destination may not be as stringent as the legal requirements in this country. We will only pass on your information to providers/suppliers responsible for the provision of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary/religious requirements. In making this booking, you consent to this information being passed on to the relevant providers/suppliers. Please note where information is also held by your travel agent, this is subject to your agent’s own data protection policy. We will hold your information, where collected by us, and may use it to inform you of offers in the future or to send you brochures. If you do not wish to receive such approaches in the future, please tell us. Our full privacy policy can be found on our website.
Prestige Holidays is a member of the Association of Independent Tour Operators. The Association represents Britain’s leading independent tour operators and encourages high standards of quality and service. Prestige Holidays abides by the Association’s Code of Conduct and adheres to the AITO Quality Charter which can be viewed on www.aito.co.uk. Visit the website to find out more about the Association or call 020 8744 9280. THE ASSOCIATION OF INDEPENDENT TOUR OPERATORS THE QUALITY ALTERNATIVE. The air holiday packages and flights in this brochure are ATOL protected by the Civil Aviation Authority. 2509 Our ATOL number is 2509. Please see our booking conditions for more information.
100% FINANCIAL PROTECTION
ASK YOUR AGENT TO RING PRESTIGE HOLIDAYS 01425 480 400
BOOKING INFO 35
Prestige Holidays 1 Fridays Court, High Street Ringwood, Hampshire, BH24 1JA
Reservations: 01425 480 400 Fax: 01425 470 139 Email: enquiries@prestigeholidays.co.uk Ticketing/Admin: 01425 470 448
Canada Portfolio: 01502 567 222 Email: canada@prestigeholidays.co.uk Specialist Sales: 01425 480 600 Email: specialistsales@prestigeholidays.co.uk Website: www.toursprestigeholidays.co.uk www.ukprestigeholidays.co.uk
www.prestigeholidays.co.uk HOLIDAYS WITH 100% FINANCIAL PROTECTION