F R E Q U E N T L Y A S K E D Q U E S T I O N S

In an effort to provide our clients with competitive quotes that provide only the products and services that they need, we do not add set-up on our proposals If you need set-up services to be added, we are happy to price that for you based upon the scope of your order

All orders are subject to Cleaning Fees, Delivery Fees, and appropriate Taxes

We do occasionally allow orders to be picked up via Will-Call, and those orders are not subject to a Delivery Fee, but depending on the inventory rented and other order details, there may be a Damage Waiver Fee that may apply

In addition to our standard fees, we reserve the right to apply additional fees during peak seasons or Holiday weeks/weekends For more information on current fees, please reach out to us for details

We are always thrilled to work with our vendor partners to source custom pieces that fit their designs Due to the nature of custom inventory and working with artisans from around the world, we recommend starting the custom process at least 6-8 months before an event

Though we do not provide full event design services, we love working with clients and vendors to work through options for tabletop designs. We are happy to provide digital mock-ups to showcase potential inventory pairings and options along with our final digital mock-up of the pieces selected for your event

Because we primarily work directly with event professionals we do not offer a standard industry discount. Our inventory is priced in a way that we may source pieces from the highest quality suppliers, so we can maintain a high level of care for our pieces, reduce the need to charge damage fees after an event, and so that we may pay our team members a liveable wage