Tri-Cities Area Journal of Business -- December 2018

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December 2018

Volume 17 • Issue 12

$1.9M land sale pending for packaging plant BY ROBIN WOJTANIK

for Tri-Cities Area Journal of Business

Entrepreneur

Just Joel’s cooks up success in downtown Kennewick Page 11

Real Estate & Construction

Final building under construction in Grandridge Business Park Page 21

Year in Review

Tri-Cities Area Journal of Business’ top web stories of 2018 Page 37

he Said It

“This is my attempt to make amends to the community I spent 15 years taking from.” - Joel Watson, owner, Just Joel’s Page 14

A Midwest paper processing giant is preparing to build a large manufacturing plant in the Horn Rapids area of Richland, bringing with it about 150 family-wage jobs. Packaging Corporation of America, based in Illinois, is set to close on 42 acres in the Horn Rapids Industrial Park. The sale of the city-owned 3003 Kingsgate Way property is not complete, but the estimated purchase price is $45,000 an acre, or an estimated $1.9 million, which meets the pricing established in 2013 for the city-owned property. The Richland City Council approved the sale earlier this fall. Paperwork filed with the city of Richland said the company plans to build a 400,000-square-foot to 450,000-square-foot manufacturing facility. The company said it expects to open the facility at the start of 2020. As part of the sale agreement, the city agreed to move an irrigation line and build Battelle Boulevard along the north end of the property. A four percent finder’s fee due to CBRE Inc. of Seattle is also part of the agreement. PCA, one of the nation’s largest producers of packaging products, owns Boise Paper, which operates the paper mill in Wallula. PCA recently made a $150 million investment into the Walla Walla County plant, with a future goal of producing only containerboard, or cardboard. The Port of Pasco signed a lease and dockage agreement with PCA this past summer so the company could begin barging sawdust to the Big Pasco Industrial Park en route to the Wallula plant. Richland officials expect corrugated cardboard also will be produced in Horn Rapids. Jobs at the PCA plant in Richland are expected to average $25 an hour. Benton County’s median hourly wage in 2017 was $23.94 an hour and in Franklin County’s it was $17.83 an hour, according to the state Employment Security Department.

uPACKAGING, Page 4

Fifth-grader Jose Robles shakes hands with Superintendent Dave Bond of the Kennewick School District during the Amazing Shake contest at Hawthorne Elementary School in Kennewick. In this round, students had 30 seconds to make a good first impression. The seated student is Meshayla Retana. (Courtesy Jason Gradwohl)

Professionals-in-training practice poise under pressure BY KRISTINA LORD

editor@tcjournal.biz

They worked the room like a boss. They extended their hands and gave a firm shake. They smiled and made eye contact as they introduced themselves. They asked thoughtful questions — and listened to the responses. When another person asked, “Do you mind if I join your conversation?” They replied, “Not at all. We were just talking about …” and then welcomed the newcomer into the discussion. These fifth-graders at Hawthorne Elementary School in Kennewick showed

poise, politeness and confidence under pressure as they worked a room full of community business professionals. It was all part of the Amazing Shake, a nationwide challenge designed to teach students manners, discipline, respect and professional conduct. They learned how to give a proper handshake, to “work a room” with small talk, and to think on their feet. Joe Peterson, owner and principal at Joe Peterson Insurance Agency in Kennewick, volunteered to judge. He said he was impressed, with the students outperforming his expectations in every way. uPROFESSIONALS, Page 19

New owners of Kennewick apartments to invest $19.8M to overhaul 455 units BY ROBIN WOJTANIK

for Tri-Cities Area Journal of Business

A massive remodel totaling $19.8 million in improvements is underway at the Heatherstone Apartments in Kennewick, where work will continue through late spring 2020. All 38 residential buildings will receive interior and exterior renovations, including new roofs, siding, parking lots, garage space and landscaping. For the individual units, tenants will benefit from an overhaul to kitchens, bathrooms and lighting, increasing energy efficiency and improved overall aesthetics. “The purpose of this was to acquire and substantially rehab the property and preserve it for the long term, extending the

affordability restriction for the next 30 years,” said Bryon Gongaware, managing director of affordable housing for Security Properties Inc., a Seattle-based owner, operator and developer that controls the tax credit partnership, which now owns the property. Gongaware sees the work as a necessary improvement since the 22-yearold complex is starting to show its age. “The property is really starting to wear out,” he said. Walker Construction of Spokane is the general contractor on the project. There is an income restriction for tenants who live at Heatherstone, located at 1114, 1138 and 1212 W. 10th Ave., near Park Middle School in Kennewick. uHEATHERSTONE, Page 45

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Tri-Cities Area Journal of Business • December 2018


Tri-Cities Area Journal of Business • December 2018

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‘Weirdo’ publication gets new owners, publishers as it enters third year BY ELSIE PUIG

for Tri-Cities Area Journal of Business

The Tri-Cities’ self-proclaimed “local liberal rag” has new owners and publishers dedicated to keeping the scrappy two-year-old independent paper in print. Adam Brault, owner of &yet, and Sarah Bray, &yet’s chief of strategy, bought Tumbleweird — an eclectic alternative community zine (that’s short for “magazine”) in October. The 10-yearold Richlandbased &yet is a design and software consultanAdam Brault cy company. The new publishers say Tumbleweird is a “passion project” they’d like to help make sustainable. “I strongly believe that Tumbleweird can play a role in the future of our community. It’s already played a huge role in our community’s present. It’s created a blooming haven for marginalized people and folks well outside the status quo to see and believe that there are people like us here: idealists, artists, LGBTQ, liberals, socialists, feminists, urbanists, environmentalists, immigrants of all stripes, atheists, agnostics, musicians, creatives and people with ideas and perspectives that don’t fit neatly inside beige strip malls,” Brault wrote in the December issue. The 32-page December issue features stories about an Eastern Washington therapist using Dungeons & Dragons to help, and the anatomy of a tarot deck; music, podcast, board game and book reviews; a sex advice column; and lots of artwork. Logan Kaufman, former co-owner of Adventures Underground in Richland,

launched the free monthly newspaper two years ago. He enlisted his friend Henry Oliver, who took over layout design. Ted Miller, who was an early writer, helped guide editorial content. But the work was entirely volunteer driven, ultimately taking a toll on those involved. “For the first year I did almost everything, except layout, then I burned out. Henry took over at that point and I did the grunt work, like delivering the paper,” Kaufman said. Brault said Kaufman was logging 16-hour days each month and paying out of pocket for print costs. “Most community volunteer projects have a shelf life of three to 18 months. People get burned out,” he said. In September, Sara and Brendan Quinn of Pasco joined the Tumbleweird team as editor-in-chief and managing editor, respectively. But the publication still needed help making it financially sustainable. “When I took over, what I did right away was try to talk to people that have different points of view,” said Sara Quinn. “I want people who don’t have a platform and artists who haven’t shown their work, people doing creative things.” Miller reached out to Brault — who acted as sponsor and advocate for the publication from the beginning — in hopes of convincing him to buy the paper. After deliberations, she and Brault both jumped into the project. Brault is using his experience hosting popular crowdsource events like TriConf, a knowledge sharing event bringing together people doing interesting and unique things in the community, to propel the next evolution of Tumbleweird. In November, Tumbleweird solicited online feedback from community members, readers and contributors on what

Wishing our readers a very happy holidays! From all of us at the Journal of Business, Shawna, Chad, Melanie and Kristina

Sarah Bray, left, and Sara Quinn, editor-in-chief of Tumbleweird, show off the December issue. Bray and Adam Brault recently became publishers and owners of the two-year-old “positively weird” monthly publication.

Tumbleweird means for them and for the Tri-Cities. Then they allowed those same people to vote on which of those ideas best aligned with what Tumbleweird is and could be. “There is real potential for it to be

something that this community desperately needs. That potential is exciting, not only to keep it around in the form that it’s been, but also to evolve it,” Bray said. uTUMBLEWEIRD, Page 8

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Tri-Cities Area Journal of Business • December 2018

509-737-8778 8919 W. Grandridge Blvd., Ste. A1 Kennewick, WA 99336 tcjournal.biz

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Packaging Corporation of America is set to close a deal with the city of Richland on a 42-acre site at 3003 Kingsgate Way in the Horn Rapids area. The Illinois-based company plans to build a 400,000-square-foot to 450,000-square-foot manufacturing facility.

PACKAGING, From page 1 “From an overall economic development standpoint, we want to see this type of growth, especially when they bring these kinds of jobs with a higher pay,” said Kerwin Jensen, community development director for the city of Richland. “That’s what we’re aiming for with the city-owned properties out there.” Richland also expects construction to eventually begin in Horn Rapids on a 40,000-square-foot National Guard readiness center. The National Guard owns 40 acres of land, but the effort to secure funding for the project stalled and work may not begin until at least 2022. Jensen said job creation from the PCA project would be far more impactful to the city than the readiness center. PCA is a publicly-traded company with net sales for 2017 totaling $6.44 billion with $668.6 million in profit. The company is North America’s third largest producer of containerboard products and uncoated freesheet paper. As of the end of 2017, the company employed about 14,600 people nationwide.

Melanie Hair

Publisher 509-737-8778 ext. 5 melanie@tcjournal.biz

Kristina Lord

Editor 509-737-8778 ext. 3 editor@tcjournal.biz

Chad Utecht

Advertising Account Manager 509-737-8778 ext. 1 chad@tcjournal.biz

UPCOMING January Focuses: • Health • Legal & Taxes February Focuses: • Manufacturing • Diversity

DID YOU KNOW? Jeremy’s 1896 Public House in Prosser is for sale. The eatery and pub at 1232 Wine Country Road, once was home to the first Prosser mayor, E.W. Taylor. Read more about the restaurant on page 15.

The Tri-Cities Area Journal of Business, a publication of TriComp Inc., is published monthly and delivered at no charge to identifiable businesses in Pasco, Richland, West Richland, Kennewick, Prosser and Benton City. Subscriptions are $27.10 per year, including tax, prepayment required, no refunds. Contents of this publication are the sole property of TriComp Inc. and can not be reproduced in any form without expressed written consent. Opinions expressed by contributors and advertisers do not necessarily reflect the opinions of staff, other contributors or other advertisers, nor do they imply endorsement by staff, contributors or advertisers. Every effort will be made to assure information published is correct; however, we are not liable for any errors or omissions made despite these efforts.

uBUSINESS BRIEFS NV5 forms joint venture with Richland company

NV5 has formed ARC Professional Services LLC, a new joint venture between Dade Moeller, an NV5 company, and RC Engineering and Construction Management, or RCECM. ARC will operate under an All Small Mentor-Protégé Program agreement approved by the U.S. Small Business Administration, or SBA. This program, NV5’s first, was spearheaded by the company’s office in Richland, which was Dade Moeller before joining NV5. The new venture will provide NV5 a foothold with new clients as well as further a long-standing commitment to support its communities. For RCECM, the relationship will foster the company’s growth and reach, as well as expand its technical résumé. The two companies intend to pursue business opportunities at Hanford and across the U.S. while bolstering the local economy with new work, according to a news release. NV5 has provided professional radiation protection, occupational safety, industrial hygiene and training support to the U.S. Department of Energy’s Hanford site and its prime contractors for more than 20 years. Founded in Richland in 2007, RCECM specializes in project and construction management, cost engineering, design and engineering, construction inspection and integrated staff partnering.

WorkSource holding CDL job fair Jan. 15

WorkSource Columbia Basin will be holding a CDL Truck Driver Job Fair from 10 a.m. to 2 p.m. Jan 15 at 815 N. Kellogg St., Suite D, in Kennewick. Training providers and truck driver recruiters will be on site. For more information, call 509-7345953 or email wscbemployers@esd.wa. gov.


Tri-Cities Area Journal of Business • December 2018 uBUSINESS BRIEFS Workers’ comp to see biggest price drop in a decade The price of workers’ compensation insurance statewide will take the largest drop in more than 10 years on Jan. 1. The state Department of Labor & Industries, or L&I, recently announced a 5 percent decrease in the average amount employers pay for the coverage. “We’re seeing fewer injuries on the job and we’ve made improvements in helping injured workers heal and return to work. That’s good news for workers and employers, and it’s helping us significantly lower workers’ compensation costs,” said L&I director Joel Sacks in a news release. Under the lower 2019 rate, employers will pay an average of about $58 less per employee for a year of workers’ compensation coverage. Workers also will pay less, with their share of the cost dropping by about $6 a year. The new rates take effect the first of the year. Because of the reduction, workers and employers will pay $136 million less in premiums in 2019. L&I workers’ compensation insurance covers about 2.9 million workers and nearly 180,000 employers in the state. The department accepts more than 90,000 injured worker claims each year. In the past five years, the projected long-term costs for the workers’ compensation system have fallen more than $2 billion, thanks to a variety of department efforts, including L&I programs to help injured workers heal and return to work,

reduce opioid use during treatment and provide vocational support earlier in injury claims. The 5-percent rate decrease is an average. An individual employer’s actual rate change may vary, depending on that employer’s industry and claims history. More information about 2019 workers’ compensation rates is available at lni.wa. gov/Rates.

West Richland library moves while remodeling underway

West Richland’s library is operating from a temporary home through spring 2019 while the building receives more than $306,000 in improvements. Library hours and services at the temporary branch will remain the same. The temporary branch is in the city of West Richland’s former public works building, behind the library. The former city of West Richland council chambers will be converted to library space resulting in a new storytime area and improved children’s collection. The remodeled branch will have a lounge dedicated to wireless devices. Customers also can expect an increased collection with thousands of new items. The building will feature public art, a historic photo mural, new carpet and paint and a small conference room. Siefken & Sons Construction Inc. of Richland is the general contractor. Bernardo Wills Architects PC of Spokane is the designer. Studio Y Creations of Calgary, Alberta, provided interior decoration services. Mid-Columbia Libraries agreed to

remodel the 6,173-square-foot West Richland branch when it entered into a contract for library services contingent on a secure revenue stream for the city to pay for the services. In 2016, West Richland residents approved a levy lid lift to pay for library services. The remodel will begin in January 2019 and take about three to four months.

New Charles Schwab branch opens in Kennewick

Charles Schwab, one of the largest fullservice investment service firms in the country, recently opened a new independent branch in Kennewick that offers investors local access to a range of investing, wealth management and personal finance guidance, tools and products. The new Kennewick office at 1408 N. Louisiana St. is part of a larger franchising initiative Schwab announced in early 2011 to make financial advice and planning more accessible in local communities across the country. The Kennewick branch is led by Khurshed Sharifov, a financial services professional with 15 years of experience in investment management. Prior to joining Schwab’s independent branch network, Sharifov was an independent investment executive at Century Securities Associates, a wholly owned subsidiary of Stifel Financial. Previously, he served as a wealth management advisor at UBS Financial Services. Sharifov attended Washington State University Tri-Cities, where he earned a master’s in business administration. He and his wife live in Richland with their

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three children. He is the current chairman of the Tri-City Regional Chamber of Commerce board, a member of Columbia Center Rotary and a member of the Advisory Board of Washington State University Tri-Cities Carson College of Business.

Food Network chef Fieri may be coming to Tri-Cities

Three Tri-City restaurants announced Dec. 11 in separate social media posts that they’d appear on the Food Network’s “Diners, Drive-Ins and Dives” show with Guy Fieri. But they may have been a little premature with the news — they each deleted their announcements shortly after making them. Porter’s Real Barbecue, which has restaurants in Richland and Kennewick, said on its Facebook page that “apparently we shared the news a little too early.” Richland’s Frost Me Sweet said on Facebook they were asked not to speak publicly “by contract so we deleted our previous post.” Barley’s Brew Hub in Kennewick deleted its announcement altogether. So there’s no word yet on when the superstar chef will be in the MidColumbia. A fourth restaurant owner in Kennewick said it would make his dreams come true to meet Fieri and he already knows what he’d serve up. Turn to page 14 to find out more.


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Tri-Cities Area Journal of Business • December 2018

DATEBOOK

VISIT TCJOURNAL.BIZ AND CLICK ON EVENT CALENDAR FOR MORE EVENTS

DEC. 18

• Solutions at Sunrise: 7:15 – 8:15 a.m., CG Public House, 9221 W. Clearwater Ave., Kennewick. RSVP: washingtonpolicy.org.

DEC. 29

• Washington Wine 101: 2 – 3 p.m., Walter Clore Wine & Culinary Center, 2140 Wine Country Road, Prosser. Tickets: theclorecenter.org.

JAN. 2

• West Richland Chamber Membership Luncheon: 11:30 a.m. – 1 p.m., Sandberg Event Center, 331 S. 41st Ave., West Richland. RSVP: 509967-0521.

JAN. 8 – 9

• Eastern Washington Ag Expo: 9 a.m., TRAC, 6600 Burden Blvd., Pasco. Register: easternwaagexpo. com.

JAN. 9

• Ask the Experts “Sales & Customer Service”: 3:30 – 5 p.m., Tri-Cities Business & Visitor Center, 7130 W. Grandridge Blvd., Kennewick. Register: tricityregionalchamber.com.

JAN. 10

• Procurement Power Hour “Communicating with Agencies & Primes”: 8:30 – 9:30 a.m., Tri-Cities Business & Visitor Center, 7130 W. Grandridge Blvd., Kennewick. Register: tricityregionalchamber.com.

JAN. 13

• Tri-City Wedding Expo & Bridal Show: noon – 4 p.m., TRAC, 6600 Burden Blvd., Pasco. Visit: www. bridalexpo.love.

JAN. 15

• Community Lecture “Redox Flow Batteries as Candidates for Large-Scale Energy Storage”: 7 – 8 p.m.,

Richland Public Library, 955 Northgate Drive, Richland. Visit: pnnl.gov.

JAN. 17

• Ag Hall of Fame: 5:30 p.m., Red Lion Hotel, 2525 N. 20th Ave., Pasco. Tickets: 509-547-9755. • Community Lecture Series “Washington on Wheels: Odd and Innovative Transportation Ideas from the Evergreen State”: 7 p.m., Mid-Columbia Libraries, 1620 S. Union St., Kennewick.

JAN. 18 – 20

• Tri-Cities Sportsman Show: 1 – 7 p.m. Jan. 18; 10 a.m. – 6 p.m. Jan. 19; 10 a.m. – 5 p.m. Jan. 20, TRAC, 6600 Burden Blvd., Pasco. Visit: shuylerproductions.com/tricities.

JAN. 24

• Third annual Business Banter “Paid Family &

Medical Leave”: 1 – 3 p.m., WorkSource Columbia Basin, 815 N. Kellogg St., Suite D, Kennewick. RSVP: WSCBemployers@esd. wa.gov.

JAN. 29

• Prosser Chamber Community Award Banquet: 5:30 – 9 p.m., Walter Clore Wine & Culinary Center, 2140 Wine Country Road, Prosser. Tickets: 509-786-3177.

JAN. 30

• Women in Business Conference: 8 a.m. – 5 p.m., Three Rivers Convention Center, 7016 W. Grandridge Blvd., Kennewick. Register: tricityregionalchamber.com.

FEB. 5

• Agricultural Safety Day: 8 a.m. – 5 p.m., Three Rivers Convention Center, 7016 W. Grandridge Blvd., Kennewick. Register:

gishab.org/events.

FEB. 9

• The Best is Yet to Come gala, benefiting MidColumbia arts: 7 p.m., Three Rivers Convention Center, 7016 W. Grandridge Blvd., Kennewick. Tickets: mcaf2019.givesmart.com.

FEB. 11 – 14

• Washington Winegrowers Convention & Trade Show: Three Rivers Convention Center, 7016 W. Grandridge Blvd., Kennewick. Tickets: wawinegrowers.org.

FEB. 13

• Washington Wine Industry Foundation Party & Auction: 5:30 – 10 p.m., Toyota Center, 7000 W. Grandridge Blvd., Kennewick. Tickets: wawinegrowers.org.


Tri-Cities Area Journal of Business • December 2018

Les Schwab stores become Tire Centers in Benton City, Wapato BY JESSICA HOEFER

for Tri-Cities Area Journal of Business

The Benton City Les Schwab store has joined the Tire Centers Inc. family, which has been servicing the Yakima Valley for more than 60 years. Phil Winterholler operates the Benton City store at 744 Ninth St. He became an independent owner of a Wapato store in 1998. The 403 W. First St. store in Wapato also transitioned to Tire Centers on Dec. 1. Winterholler started with Les Schwab in 1986 in sales and service and was promoted to assistant manager in 1989. He said the change was prompted after his contract with Les Schwab was not renewed this past fall. “We were surprised by the change because we were not given any reason,” he said. Les Schwab’s chief marketing officer, Dale Thompson, said the company chooses to renew its contracts based on a thorough review. “We do a careful analysis and look at a lot of different factors when we look at renewing contracts. Not just one but a collection of factors that are in the best interest of our brand and our customers,” he said, adding that Les Schwab has 11 stores in the surrounding area and 480 stores in the west and will continue to honor warranties for customers who have Les Schwab tires from any of its

stores. Winterholler said when Tire Centers Inc. reached out to him, “we decided they were the best for us going forward. We will be giving the same great service, more competitive pricing and a great selection in tires.” Tire Centers’ branches carry and install a complete line of passenger, truck, light truck, farm, industrial and ATV tires and wheels. Tire Centers Inc. carries brands such as Cooper Tires, Hankook, Kelly Tires, Mile Star Tires and GT Radial. In addition to tires, the company provides automotive service, including— but not limited to—routine vehicle maintenance, brake replacement, oil changes, wheel alignment and transmission service. The company also offers 24-hours-a-day, seven-days-aweek service with nine on-call trucks. Along with the new Benton City and Wapato shops, Tire Centers Inc. can be found in Yakima, Tieton, Ellensburg and Mattawa. “The other stores have been with Tire Center for a long time and are all original, but we are always looking for more franchise opportunities. We are excited to grow the brand in the Lower Valley to better service our existing customers and potential new customers,” said Tire Center CEO Stuart Howell. uTIRES, Page 8

Gesa announces merger plans with Seattle-based credit union BY TRI-CITIES AREA JOURNAL OF BUSINESS STAFF

Gesa Credit Union and Seattle-based Inspirus Credit Union have announced plans to merge, but it’s not yet clear what the combined organization’s name will be. “Inspirus and Gesa Credit Union are proud of their individual brands but recognize it may not serve the purposes of a newly created, statewide credit union. It is for these reasons both organizations will conduct a comprehensive brand research study to determine the most appropriate and unifying name for the combined organization,” according to information about the merger posted on Gesa’s website. The merger is expected to be finalized in April, but first must receive approval from state regulators. The two credit unions’ systems would be fully integrated in 2020. Unlike a traditional bank merger, this is not a buy out or acquisition, according to Richland-based Gesa. The merger “represents a true collaborative partnership between two financially strong credit unions committed to their members,” according to Gesa. Overall the combined assets of the merged organization will be about $3.3 billion. Gesa members will have the added convenience of two – soon to be five – Inspirus service locations in western Washington and one additional branch in

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Spokane. Inspirus plans to open three new branches in Seattle, Kirkland and Bremerton in 2019. “This merger represents a much greater presence across Washington and will provide enhanced capabilities and other significant benefits for our combined memberships and the communities we serve,” said Gesa CEO Don Miller in a news release. “There are a lot of benefits that result from leveraging the combined resources and strengths of our two healthy, well-run credit unions. Whether it’s access to more branches for members, more opportunities for employees or more community impact, Gesa Credit Union and Inspirus Credit Union are better together.” Inspirus CEO Scott Adkins said the merger will bring more value to its members, provide opportunities for employees and make a greater impact on the communities it serves. “With our mission and values aligned, we’ll continue to help members make the most of their money while honoring the history and heritage of both organizations,” he said in a news release. The merged credit union will have more resources, allowing the credit union to offer more competitive rates and services, and an expanded ability to invest in new products and services as desired by members, according to a joint news release. uGESA, Page 10

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Tri-Cities Area Journal of Business • December 2018

TUMBLEWEIRD, From page 3 Bray said they’ve been working to distill the feedback into a clear vision. Their proposed tagline is, “Positively weird. Never timid.” Their proposed purpose statement is, “Tumbleweird exists to bring together a more diverse, creative and progressive community than Eastern Washington gets credit for, in order to connect, highlight and spur on the betterment of our area.” They want to keep the edgy feel of the publication, but they hope to improve on the methods that make it possible to publish every month in a way that is financially viable. Kaufman said he’s ecstatic about the future possibilities and the new ownership, given the community’s reception to the publication. When they launched

it, he pledged to do 24 issues. “The fact that it got the reception it did from interesting weirdos wanting more, it was so refreshing,” he said. “As it got bigger, we realized that we didn’t have the skillset to make this what it could be, but we knew it had a lot of potential and it would be the right project for someone, and I really think it’s perfect for them.” Tumbleweird prints 3,000 issues a month, which get distributed to 78 businesses. Each e-edition gets downloaded about 1,000 times, on average. “My next step is figuring out the people we need and their roles and responsibilities,” Bray said. “Right now, Sara (Quinn) and Brendan are doing everything. We want to figure out how we can share some of that responsibili-

ty.” The new owners plan to streamline ad sales and launch a Patreon campaign. The crowdfunding-style platform allows fans to become financial patrons of artists and content creators. They hope ad sales will cover overhead costs associated with running and publishing the paper, and the Patreon donations pay for contributor submissions. Currently, it’s an all-volunteer operation. According to its Patreon page, Tumbleweird’s financial goal is to collect $2,000 monthly to cover the cost of printing and start paying contributors. Currently, 34 patrons are signed up, each pledging $300 a month. “We’re going to take a phased

approach to that and as we hit those goals, we’ll increase the number of contributions we pay for and how much we can pay,” Brault said. They’ll also be introducing sections in the publication to provide structure to some of the content that already appears organically. There will be sections for activism, art, business, entertainment, events, life, local, national, people and projects. “People can have a better idea what to contribute and for readers to have an idea what they’re picking up the publication for,” Bray said. The new editor is excited about Tumbleweird’s evolution. “I love that (Bray and Brault) went to the community to see what they want their paper to be. Honestly, working with them has been really wonderful,” Sara Quinn said. Brault said Tumbleweird offers a unique advertising product for local businesses hoping to reach a reader base not connected with other mainstream publications. Without much sales effort, Kaufman said between four to 10 businesses advertise in the paper every month. “There’s a lot of work to be done on that front but we know that people want to advertise in Tumbleweird,” Brault said. “There is a lot of value in what has been built with Tumbleweird.” For more information, visit tumbleweird.org.

TIRES, From page 7 Tire Center Inc. has 35 full-time employees, several of whom have been with the company for more than three decades. Winterholler said customers who bought tires when the Wapato and Benton City stores were under the Les Schwab name will continue to have their warranty honored by Les Schwab. Tire Center also offers warranties on tires sold by them. “Customers are surprised (at the change) but have shown us great support,” he said, adding that all the employees are staying on. Assistant Manager Dustin Chesley and Tire Technician Gumaro Cruz said the eight employees at the Benton City shop look forward to the transition, which will include new uniforms and truck decals. Signage and business material also will be updated with the new logo. Winterholler said the new Tire Centers will schedule a grand opening in spring 2019. “We want to thank our loyal customers for their support, past, present and future,” he said.

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Tri-Cities Area Journal of Business • December 2018

Longtime Pasco eye doctor sees missions, fun for retirement BY JESSICA HOEFER

for Tri-Cities Area Journal of Business

After almost 50 years in the same location, Pasco Vision Clinic is moving to a building with better visibility. The business will remain in Pasco but will transition to 2715 W. Court St. around the first of the year, once the inside of a former furniture store is remodeled. Dr. Cory Manley is excited for the change. But he won’t use the new equipment or be there to show patients around the new clinic. Manley, 57, who has been Dr. Cory Manley with Pasco Vision Clinic since 1989, has been phasing out of the business for the past three years, and this December he’ll see local patients for the last time. “I’ve had a fantastic, amazing career. I got to meet amazing people,” said Manley, who scaled back to two days a week over the last year. “Retirement is a little different to wrap your mind around, but doing some volunteer work will help fill that void a bit.” His last day is Dec. 18. Manley has plans for philanthropic vision care work with one of his former colleagues, Dr. Gerald Wodtli, who retired several years after Manley joined the business. Next month, the doctors will travel to Ecuador with a group of optometrists to treat patients with a variety of vision problems, such as glaucoma and cataracts. “We’ll take between 5,000 and 7,000 pairs of glasses with us and find folks who are basically disabled because they don’t have corrective glasses to function,” Manley said. “The last mission we did, there was a gentleman led in by his granddaughter and he’d never seen her. And once we put the glasses on him — oh boy, that was something. Their eyes open wide when they put on glasses, and they’ll look around and they’ll start crying. Then we’ll start crying. It warms your heart.” Manley met Wodtli at the clinic after graduating from Pacific University and immediately connected with the company’s mission to focus on vision therapy to help people function better. “A lot of people hear eye doctors and think of glasses or contacts, but there’s so much to visual processing and it has a huge impact on how people learn and their athletics. It excites me to get in and help turn a kid’s life around,” he said of his decision to go into optometry. Vision work was not his first career choice, however. Manley grew up on a farm in Grandview and from an early age, gravitated toward taking care of animals. “Through middle school and high school, I thought I was going to be a vet,” he said. “Thankfully, we had a local vet who would come when we had issues with animals. I got to work with him and job shadow, and I just remember at one point I told him I was going to vet school, and

the way he responded made me pause. And so I said, ‘What would you recommend?’ And he said, ‘If you want to help take care of living things, maybe you’d like a career where patients don’t step on you, poop on you or bite you.’ ” Manley followed his advice and worked as an emergency medical technician. But dealing with trauma and the job’s irregular schedule made him reconsider. So he explored other options and visited his hometown eye doctor, Dr. Long. It opened his eyes to the profession. When Manley joined Pasco Vision Clinic at the 1906 N. 20th Ave. office, the doctors decided to expand. They bought out the adjacent buildings and grew from 3,000 square feet to more than 9,000 square feet. Then about eight years ago, the clinic brought in Dr. J.C. Sullivan and Dr. Adam Good so Wodtli could retire. When Manley started almost three decades ago, there were two doctors and four staff. Today, there are four doctors and 20 staff. The practice has seen an annual production range of $2 million to $3 million for several years, Manley said. It won the Mid-Columbia Small Business Award in 2008. While he’s proud to have been a part of the clinic’s success and growth, he’s also ready for a new chapter in life. When he started phasing out a few years ago, Sullivan’s brother, Dr. Bill Sullivan, joined the clinic as its newest optometrist. “When I first started going part time, I

9

Dr. Cory Manley traveled to the Philippines and used a bio-microscope to look at the back of patients’ eyes in January 2018. When he retires Dec. 18, he plans to travel to more countries to help people without access to vision care. (Courtesy Dr. Cory Manley)

built a couple of retaining walls at the house and planted some trees and took out some bushes. After a couple of months, I told my wife that I was thinking about going back to work full time because it was a lot easier,” he said with a laugh. Joking aside, Manley said the optometry field is a good one to go into because of the stress people put on their eyes now. “Especially because of the phones with small screens,” he said. “It requires a vision demand and is causing problems. The National Eye Health Institute put out a study that the change in nearsightedness in America has changed 60 percent in 40 years. That’s a huge change in a short

period of time. “You see infants playing with cell phones and tablets. Everyone’s in front of a screen, and it’s causing problems,” he said. “And blue light emissions on screens change brain wave patterns. It’s scary. It’s linked with poor sleep patterns and not being able to get into deep REM sleep.” In addition to Manley’s vision care missions, he also plans some leisure travel with his wife Audrey. “We’re going to Costa Rica,” Manley said. “And we’ll do some wine traveling this next fall.”


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Tri-Cities Area Journal of Business • December 2018

uBUSINESS BRIEFS CBC seeks nominations for annual spirit award

Columbia Basin College is accepting nominations for its 2019 Martin Luther Jr. Spirit Award. The Martin Luther King Jr. Spirit Award seeks to recognize a CBC student, faculty or staff member, or community member who strongly believes in equality and social justice and whose contributions to society reflect King’s spirit, philosophy and teachings. Those interested in submitting a nomination can send a letter detailing the contributions of the nominee by email to Anna Tensmeyer at atensmeyer@columbiabasin.edu. The deadline is Dec. 17. The award will

be presented at CBC’s annual Martin Luther King Jr. Bell-Ringing Ceremony on Jan. 21. For more information, call 509-5431486.

Pasco builds memorial for local NFL player

The city of Pasco and Pasco-based company Indian Eyes LLC worked together to install a permanent memorial Nov. 28 to honor the late Leroy Gray Horse. Gray Horse, who is from the Chippewa tribe, also known as Ojibwa or Anishnaabe, played for Jim Thorpe as part of the NFL’s Oorang Indians in 1923. The team played for two seasons in 1922 and 1923, and were based in LaRue, Ohio, according to a city of Pasco news release. The team was made up of Native

Americans and coached by Thorpe, who won Olympic gold medals and played collegiate and professional football, baseball and basketball. Gray Horse, born in 1900, died in 1956 and was buried in Pasco’s City View cemetery with a temporary marker that read, “Leroy Gray Horse Little Bear.” The marker has decayed over the decades, according to the city. That’s why city staff contacted Indian Eyes for help in recognizing Gray Horse and his heritage. The business, which provides staffing, equipment logistics and construction management for various companies, agreed to donate a permanent marker. Indian Eyes is a federally-certified and designated Native American- and woman-owned small business. “City staff wanted to ensure this resi-

dent and his past was not forgotten,” said Dan Dotta, the city’s facilities manager.

Benton REA solar project poised to produce electricity

Benton Rural Electric Association celebrated the launch of its first community solar project at a ribbon-cutting ceremony on Dec. 7. The 30.2 kW solar project, called Co-op Solar, is at 6102 W. Van Giesen St. across from the Benton REA West Richland office. Hot Solar Solutions of Kennewick was expected to finish construction of the array in early December. Dependent upon weather conditions, the project is estimated to produce 43,725 kWh annually. This is enough electricity to power 2.5 average sized West Richland homes. Once live, members and the public may view Co-op Solar’s hourly electric generation at BentonREA.org/co-op-solar. Through community support, Benton REA was able to bring renewable, carbonfree energy to the area. Electricity generated from the solar project will be credited to the electric accounts of the 31 Benton REA members who enrolled in the program. In August, co-op members were given the opportunity to buy the energy produced from 550 solar units. One solar unit is about onesixth of one solar panel in this project. The project sold out in eight days after enrollment opened to co-op members on a firstcome, first-served basis. GESA, From page 7 Gesa’s Board of Directors and leadership at both credit unions recognize they can better serve the memberships of both entities together and have been discussing the possible partnership for months, according to the Gesa website. No branch closures or layoffs are planned. Miller, who’s served as Gesa’s CEO since 2013, will serve as CEO of the merged organization. Adkins will serve the combined organization as a senior executive. Miller has been with Gesa for more than 30 years and has served in nearly all the different functional areas of the organization. He is a native of Ellensburg, attended Central Washington University and received his master’s in business administration from Washington State University. A Seattle math and journalism teacher founded Inspirus in 1936 in Seattle and extended membership statewide in 1949, reaching $1 million in assets by 1952, according to the Inspirus website. Inspirus, which has $1.3 billion in assets, has deep roots in the education sector, nearly 80,000 members, 150 employees and six branches. Inspirus gave more than $500,000 in 2018 in support of a multitude of education initiatives such as DonorsChoose.org, Green River College and DECA. Gesa, which has $2 billion in assets, has nearly 159,000 members, about 500 employees and 17 branches. Gesa contributed more than $900,000 to community and nonprofits in 2017.


Tri-Cities Area Journal of Business • December 2018

ENTREPRENEUR

11

He’s just living the dream at Just Joel’s in Kennewick

Hungry, blue-collar, working crowd is restaurant’s bread-and-butter BY ANNIE FOWLER

for Tri-Cities Area Journal of Business

Tucked away in a small building at 1505 W. Kennewick Ave. is one man’s dream. Just Joel’s, a small diner that features homemade breakfast and lunch, had a banner first year, which nearly brings owner Joel Watson to tears when he talks about it. Joel Watson “When you come here, the food is made with love,” he said. “There is an emotional connection between me and my customers. I care. My employees care. This is the hardest I have ever worked in my life, but it’s the most fun I have ever had.” Watson, 40, with the help of friend Marcus Hoffman, rented the building last year, made some needed renovations and

opened the doors Nov. 14, 2017. “A buddy bet every dollar he had on me,” Watson said of Hoffman. “He told me he believed in me. He’s the greatest friend you could ever have. He said find a place. I found this place. I wanted small. I want the waitresses to know the customers’ names.” Just Joel’s is in a former drive-in, that has seen numerous eateries and other businesses come and go faster than they could get signs made. It’s hard to find success in an industry where 17 percent of restaurants in the western U.S. close in their first year of operation, according to a U.S. Bureau of Labor Statistics study cited in Forbes magazine. Watson knew opening a diner was a gamble, but it’s one that has paid off — every single day he has been open. “It is the scariest business venture to go into in this day and age,” Watson said. “The scariest thing in my life was when those doors opened. You don’t know if they will come, or if they will come back.” Hungry people come in droves. They

Tommy Watson helped his son Joel Watson and his staff make 246 pies at Thanksgiving. (Courtesy Joel Watson)

wait for a table in the main building that seats 24, or they just park themselves at a table out front, no matter the weather. There also is a heavy takeout crowd. “Our taste is bigger than our building,” Watson said. “Every day someone asks when I’m getting a bigger place.” Just for the record, he’s not. Patrons come for the homemade biscuits and gravy, breakfast burritos, chicken fried steak and a variety of other foods that you may find elsewhere, but not of the same quality or quantity, according to Watson.

Nothing comes out of a bag or gets cooked in a microwave. “We make everything from biscuits to fry sauce, salad dressing and soups,” Watson said. “That separates us from a lot of places. You won’t leave hungry. My prices are fair and you get a ton of food. We don’t count calories — we create smiles. This is where you come for your cheat day.” And for a 69-cent bottomless cup of coffee. Watson has his own blend. uJUST JOEL’S, Page 14


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Tri-Cities Area Journal of Business • December 2018

Entrepreneur

Tri-City entrepreneurship, labor market show mixed signals BY D. Patrick Jones

for Tri-Cities Area Journal of Business

It’s human nature to keep score. Look at all the stats in the sports pages. Or the various top 10 rankings of U.S. cities. So, too, with economic development. An overriding goal of nearly all communities is to create jobs. Chambers of commerce, local government and economic development organizations often keep score with jobs. At least a couple of paths lead to job creation. One lies in the formation of new firms, or the activities of entrepreneurs. Another lies in the expansion of existing businesses. How has job creation in the Tri-City area unfolded over the past few years? Quite well, as Benton-Franklin Trends data reveals. From 2013-17, the local economy generated a total net number of nearly 12,000 jobs. The implied growth rate has been nearly identical to that of our state, a unique result in Eastern Washington. The count is net because it portrays a balance of jobs gained and

jobs lost; at the local level, we don’t have a way of measuring only job creation. How have new jobs in the Tri-City area occurred? Many like to think that D. Patrick Jones Eastern the gains in the Washington job market are University due to the creation of new firms. Entrepreneurship carries nearly mythical status in the U.S., as we like to celebrate the success of risk-taking and innovation. There is ample reason to hold entrepreneurs in high esteem, as innovation leads to new goods and services, which generally make us all better off. Further, there is evidence that job growth can often be tied to a subset of young firms. These are the so-called “gazelles,” who through ingenuity, good

(Courtesy Benton-Franklin Trends)

management, and undoubtedly fortuitous timing, undergo steep expansions. (The same cannot be said for small businesses in general, which often stay small.)

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It’s hard to maintain, however, that the recent jump in jobs in the Tri-City economy can be tied to entrepreneurship. Why? Over the same time period, the number of firms has, on balance, declined by about 500, out of a total number in the two counties of 8,500 in 2013. As in the net jobs indicator, the data don’t allow us to track firm “births” and firm “deaths.” All we know is the annual average, on balance. While one might argue that new firms among the 8,000-odd total were responsible for most of the job gains, this seems unlikely. It is hard to imagine those few firms that came into being over this period adding much to the job count. That is, unless the number of firms exiting was so large that there were really many new firms “born.” Even if that unlikely scenario had played out, most gazelles don’t add significantly to their headcount during their first couple of years.

uTRENDS, Page 14


Tri-Cities Area Journal of Business • December 2018

Entrepreneur

13

Red Mountain pioneers collaborate on Cabernet for a cause Limited edition vintage honors 40th anniversary, benefits Second Harvest BY LAURA KOSTAD

for Tri-Cities Area Journal of Business

Two Red Mountain wineries are collaborating on a special vintage this year in honor of their 40th anniversary. In 1978, Barnard Griffin’s founder Rob Griffin produced the first Red Mountain commercial wine using grapes grown by John Williams and Jim Holmes at their Kiona Estate vineyard outside Benton City. Forty years later, their kids and grandkids are grown and involved in the family wine business. To honor their long, rich history as pioneers in a now burgeoning wine region, JJ Williams, manager at Kiona Vineyards and Winery, the grandson of John Williams, reached out to Megan Hughes, daughter of Rob Griffin, with a proposal to commemorate 40 years of Red Mountain winemaking. He suggested providing a small amount of Cabernet Sauvignon fruit from the original 1975 planting and having Barnard Griffin turn it into wine. The bottles then would be jointly sold, with the proceeds benefiting a local charity. Hughes was delighted with the idea, and on Oct. 20, the 2018 Cabernet crop was picked from Kiona’s “Old Block,” the original 10 acres on which John

Williams and Jim Holmes began their endeavor to prove to the world that winemaking on Red Mountain was possible. “I think it’s important to acknowledge what’s happened in the past and work toward the next 40, 50 years,” JJ Williams said. “Nobody has more growing experience on Red Mountain than the Williams family, and nobody has more experience with Red Mountain fruit on the vinification side than Rob. So, if anyone can make the perfect Red Mountain wine, this is it,” Hughes said. Though it will be two to three years before anyone tastes the limited-edition vintage, Hughes and Williams said Second Harvest in Pasco will receive all proceeds from the anniversary Cabernet’s sales. “We are honored to be the chosen beneficiary of this special anniversary collaboration. It’s heartwarming to know that the long-awaited wine will also put food on the tables of our neighbors in need,” said Jean Tucker, development and marketing director at the Pasco food bank. Pricing, exact quantities and what the labeling will look like have yet to be determined. Due to the limited production, anticipated popularity and the charitable component, the two wineries encourage those interested in buying it to sign up for email

After 40 years of grape production and winemaking on Red Mountain, the two wineries that started it all are collaborating on a limited-edition Cabernet Sauvignon to celebrate their anniversary. Kiona Vineyards and Winery and Barnard Griffin will donate all proceeds from the wine’s sales to Second Harvest. Pictured, from left, are: Scott Williams, JJ Williams, Megan Hughes and Rob Griffin.

updates on production and future release date on their websites. “I’m sure it will be sold out before it’s ever bottled,” Hughes said. “Ultimately, the support of the community is what’s going to make it work. It’s the customers collectively who are going to make this work,” Griffin said. That’s been a key theme for Kiona and Barnard Griffin’s longtime operations. JJ Williams said not many early winemakers, or those in business even a couple of decades ago, are around today.

“The thing that maybe gets missed … is that the vast majority of those wineries are no longer in business. So, to have two entities be around for as long as we have, with the structures that we have, while being independently owned and operated without corporate backing, without highpowered marketing or research firms pushing that and surviving multi-generations — I can count on one hand, really, the number of wineries that fit into that,” he said. uCABERNET, Page 18


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Tri-Cities Area Journal of Business • December 2018

JUST JOEL’S, From page 11 Watson also offers a variety of pies — homemade from the crust to the whipped cream — for dessert. He has to-go containers if you are out of notches on your belt. They also offer pie for breakfast. They don’t judge. On a recent Friday, Watson’s deep-fried carne asada burrito — he only makes 50 — sold out quickly, as do most things. Included on that list are the French dip sandwiches, and the street taco soup he created with Felix Sanchez, the owner of El Fat Cat Grill, for the annual Safe Harbor Beggars Banquet in November. The soup won first prize, and he proudly serves it at his establishment — but not every day. His specials are listed daily on Just Joel’s Facebook page. “There are no slow days,” Watson said.

“This matters to me. I’ve given it my all and I set the bar high. We made $600,000 our first year in this tiny hole in the wall that was supposedly cursed.” What you won’t find at Just Joel’s is a wide variety of vegetarian options. But there’s salad and a few other offerings, as well as gluten-free bread. “This is a blue-collar, hard-working crowd,” he said. “I cook 15 pounds of bacon every day.”

Giving back

Watson said he has been down on his luck several times in his life, mostly because of his own poor decisions. That life now is behind him, but he knows others need help, and he’s doing his part to make his community a better place. He has supported youth baseball, fun

Entrepreneur runs and the like. He had a pie drive during Thanksgiving week. He was going to limit the amount to 200, but ended up making 246 pies. One hundred of those pies were horchata, a drink typically made with rice milk, vanilla and spices. Watson got help in the kitchen from his dad Tommy Watson and stepmom Zarinah Watson, and members of his staff. After materials and labor were paid, he took the proceeds — about $1,100 — and bought coats for men, women and children. He then took them to the Union Gospel Mission in Pasco, accompanied by his girlfriend and their kids. “I wanted them to see where they were going and who they were helping,” Watson said. “This is my attempt to make amends to the community I spent 15 years taking

from. I know what it’s like to be cold and hungry and have no place to go. Now, I’m in a position to help others and give back. I’m blessed. No doubt in my mind God has his hand on this.” He plans to do the same around Christmas. Customers already are bringing donations to add to the coat collection. Being a pie master, Watson also spent a day at Tri-Tech Skills Center in Kennewick, teaching the culinary arts/pastry and baking students to make pie crust. “They are the future of this,” he said of the restaurant business. “It was a lot of fun.”

Family and Fieri

Watson loves having his dad come and cook with him. It was his dad who inspired him to cook. “I wanted to be like my dad,” he said. “That’s what I dreamed about as a kid. I think he is proud of me. He was a cook for 30 years, but never had the opportunity to have his own place.” Now that his dream has come true, Watson has one more thing that would make this whole adventure come full circle. “My dream is to be on ‘Diners, Driveins and Dives,’ ” he said of the Food Network show with Guy Fieri. Watson said he’d whip up a Sir James omelet, a deep-fried carne asada burrito, French dip and horchata pie, among other things. “One bite of each,” he said. “I’d break down crying the first I see him for real, in person. He’s more than a man and less than a god. Just an idol for any real cook in the industry.” Just Joel’s is open from 7 a.m. to 3 p.m. daily. It is closed on Tuesdays.

TRENDS, From page 12 How then to explain a growing pool of people working with a shrinking pool of businesses? One explanation is simply that the “drive for size” is as present in this economy as it is across the country. Large firms and organizations have simply gotten larger. Another is that many small businesses led by boomers have “retired” along with their owners. A final one is that the entrepreneurial pulse in the Tri-Cities is weak. But maybe not. The Census tracks a set of businesses known as “non-employers.” As the title indicates, these are companies that have no employees, yet file an IRS tax return. Nationally, they make up only 4 percent of sales. A good portion of these businesses may well be hobby enterprises. Another portion, however, might be considered the very early stage of a start-up. Think of Jeff Bezos by himself in his garage. Local data on this class of businesses are a bit more encouraging. Over the 2013-16 period, the number grew by nearly 1,200, to a total of 12,610. Time will tell whether these businesses will graduate into firms with paid employees. For now, the Tri-Cities should celebrate recent job growth, but pay attention to its likely source. D. Patrick Jones is executive director for Eastern Washington University’s Institute for Public Policy & Economic Analysis.


Tri-Cities Area Journal of Business • December 2018

ENTREPRENEUR

Restaurant in heart of wine country on the market for less than $1M

15

Jeremy’s 1896 Public House serves up food, wine, beer in historic Prosser home BY JESSICA HOEFER

for Tri-Cities Area Journal of Business

A historic Prosser home converted into an established restaurant is on the market for an eager entrepreneur. Jeremy’s 1896 Public House, an eatery and pub at 1232 Wine Country Road, once was home to the first Prosser mayor, E.W. Taylor. It’s been Sue and Dick Poteet’s restaurant for the past four years. It’s known for its gourmet burgers, unique sandwiches, loaded pizzas and award-winning wines. Three months ago, the couple decided to sell it. Running a restaurant was the family’s shared dream, Sue Poteet said. Their son, Jeremy, the restaurant’s namesake, was drawn to the food service and hospitality industry at an early age, after attending Ghormley Meadow Christian Camp in Naches. He landed a job as a summer staff member shortly after graduating and spent a year working in food service for the camp. That experience parlayed into his role at Jeremy’s 1896 Public House, which the family opened on Sue’s birthday in June 2014 after remodeling the 122-year-old home into a business. The kitchen was updated, as well as the the main floor, which spans 3,024 square feet and includes a dining and banquet

room. There’s space for 80 guests inside the restaurant and 70 people on the deck, said Scott Howell, a commercial broker for the Kenmore Team. “So your capacity is absolutely huge to throw large events, and that makes a big difference,” he said. “A lot of restaurant owners, when they go into business, they get a space that’s too small, so you’re not able to afford your overhead to do capacity. And that’s definitely not the case here.” Upstairs is a 1,193 square-foot twobedroom apartment, which Jeremy and his wife, Wendy, live in. “With that apartment, you could either do an owner-occupied space — so the person taking over could live in the suite up top — or use it as a potential investment income,” said Howell, adding there’s a separate entrance for the apartment. Howell said the restaurant went on the market Sept. 13 and immediately attracted interest from buyers. “We had two fairly serious ones right off the bat,” he said. “We’ve had a lot of hits from the Seattle metropolitan area, restaurants that want to expand or takeover, ideally keeping the Jeremy’s name.” Howell said he’s a fan of the place, as his wife, who grew up in Sunnyside, and his in-laws dine there frequently. “It’s become one of our favorite spots to go, whether it’s wine tasting with friends or enjoying beer and dinner. So I was very

Jeremy’s 1896 Public House at 1232 Wine Country Road was the original home of Prosser’s first mayor. Built in 1896, the home was turned into a restaurant in 2014 after an extensive remodel. It’s listed for sale at $775,000.

familiar with Jeremy’s,” he said. “Jeremy’s is a staple to us. It’s delicious there. It’s one of those places that appeals to everyone.” It also should be appealing to future owners, Howell said. The traffic count on Wine Country

Road, which runs from Prosser to Grandview, is about 2 million a year. In terms of traffic count on LoopNet — the commercial real estate’s Zillow — Howell said the business maintains “an excellent rating.” uJEREMY’S, Page 20

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Tri-Cities Area Journal of Business • December 2018

ENTREPRENEUR

Restaurateurs take baby steps toward brick-and-mortar ventures BY ELSIE PUIG

for Tri-Cities Area Journal of Business

Mario and Coco Quintero pose with their popular Philly cheesesteak sandwich outside in the walk-up window at the Pasco Specialty Kitchen in downtown Pasco at 110 S. Fourth Ave.

Notice more food trucks opening brickand-mortar locations? It’s a growing trend in the Tri-City food scene, accelerated in part by incubators like the Pasco Specialty Kitchen. Once mobile food vendors like Fresh Out The Box, Hot Tamales, Foodies and Mercy’s Pizza Taco have graduated from food truck to sit-down restaurants. And more hope to follow in their footsteps. At the beginning of the year, Pasco Speciality Kitchen launched a walk-up window service to fledgling restaurateurs who wanted a stepping stone toward opening their own restaurant, offering a trybefore-you-buy food model. Hot Tamales was one of the first clients and one of the kitchen’s biggest success stories. Paulina Perez started Eat Hot Tamales as a food truck in April 2017. By summer 2018, it had already opened a brick-andmortar drive-thru location at the kitchen and boasted a staff of 11. Hot Tamales moved into its own space at 2521 W. Kennewick Ave. in Kennewick in June. “I always wanted to open up my own location, but I never thought I could get there as fast as we did. I thought it would be five years away or even more,” Perez said. Brother’s Cheesesteaks and Ninja Bistro have followed her lead and now operate out of the kitchen’s walk-up windows. For these business owners, it’s an opportunity to make their goals more realistic. “Without this opportunity they offered us, we would have to wait much longer to get our own brick and mortar, but thanks to this opportunity we’ll probably be opening one by next year,” said Mario Quintero, co-owner of Brother’s Cheesesteaks.

Before the walk-up window, Brother’s Cheesesteaks was serving Philly cheesesteaks from a pop-up tent at local farmers’ markets and events. Quintero has been operating out of the Pasco Specialty Kitchen walk-up window since and he said the reception has been positive. “Our whole thing is really meant for saturating the market with Brother’s Cheesesteaks locations, like what Roaster’s is doing here, or Starbucks in Seattle. This is the first location that was presented to us and we took it, and we’ve been pretty successful,” he said. He said he hopes to be at the Pasco Specialty Kitchen for about two years and then start opening other locations. For mobile food entrepreneurs like David Phongsa of Ninja Bistro, the new location has been a learning experience. He launched his Asian fusion food truck this year to popular acclaim in Richland and decided to apply for the opportunity to serve from the kitchen. “It’s much different from a truck. Everything here is set up like a restaurant: you prep your food in the mornings, you don’t need to David Phongsa haul things in Ninja Bistro and out,” Phongsa said. “But it’s also different marketing wise. You have to get people to come to you. It’s a different mindset.” He dreams of someday opening a brickand-mortar restaurant. “I’ve always wanted to do more than a truck. I want to do more sauces and prepared food people can buy,” he said. The transition from mobile truck to traditional restaurant wasn’t the trend several years ago, though. uFOOD TRUCKS, Page 17

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Tri-Cities Area Journal of Business • December 2018

Entrepreneur FOOD TRUCKS, From page 16 Entrepreneurial chefs went mobile, hoping to escape the creative confines of established restaurants, said Damien Davis, operations manager for the Pasco Specialty Kitchen. Davis has worked in the food service industry for more than 25 years, helping manage and run restaurants, so he has seen it all. Three years ago, he moved from Portland — the mecca of the food truck scene — and has seen how the food service industry has shifted in the last couple of years. “The cost of opening and operating brick-and-mortar businesses was so high, people were starting to leave restaurants and open food trucks. It gave chefs the artistic expression to try new things. They did it more for the food thing and less for the money. That lasted for a while and really put Portland on the map for its food truck scene,” Davis said. “Generally, your overhead is lower — that’s why it’s attractive. The cost of opening a restaurant is sometimes three to four times the cost of operating a food truck.” But the industry started shifting as mobile food vendors began to face more regulation and taxes. “The numbers started not making as much sense,” Davis said. “It’s a misnomer that food trucks are easier. They’re harder to operate,” he said. He said many entrepreneurs use food trucks as a way to test the success of their product in the market and grow their revenue streams, but it’s not their final destination. “There is a tipping point. Really successful food trucks tend to open restaurants,” he said. “We’ve had clients — like Fresh Out

The Box — they grew so much, they are continuing to grow revenue streams and they’re doing the food truck more because they want to, not because they have to.” He said many only operate their food trucks for special events and catering. Davis said incubators like the kitchen help make that transition easier and quicker for mobile food vendors, especially those with no prior experience managing a restaurant. Perez credits the Pasco Specialty Kitchen for helping with her business’ growth and success. She started doing delivery one day a week by pre-order and selling at Food Truck Fridays in Pasco, but her tamales quickly gained popularity. “We quickly became booked for the summer. Everyone loved the recipe; there was a lot of community support,” Perez said. But Perez said operating a restaurant comes with its own set of challenges. “Operating a food truck, the overhead is really low, but when you own your own place everything is really expensive. The equipment is really expensive,” she said “It’s a big difference. When you’re in a food truck, everything is kind of planned, you have a good gauge of how much you have to make for an event and how much is going to sell.” That’s why the kitchen wants to do its part to help. “What’s really exciting is the growth of the food scene here and it’s still in its infancy,” said Davis. “Great food, sourced locally, made by people who have a desire — we really want to position the Pasco Specialty Kitchen to be the epicenter of that by helping the Tri-City food scene grow.”

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Entrepreneurs: be a goal-setter and goal-getter in new year BY PAUL CASEY

for Tri-Cities Area Journal of Business

One of the greatest predictors of success for entrepreneurs is goal orientation. Goals are dreams with a deadline. ’Tis the season to set your annual business goals and ensure they fit into your long-term vision for success. Prepare for the goal-setting process. In advance, self-evaluate against key priorities before setting goals. This is your dose of reality. You have to know where you are before you can determine where you are going. Then, make sure you are clear regarding the major priorities where you must focus your energy, resources and skills to carry out your mission. Be crystal-clear in what you want and what you think is most important. What are the 20 percent of targets that will net you 80 percent of results if you focus a disproportionate amount

of time there? John Lee Dumas defines FOCUS as: Follow One Course Until Success. Consider three categories of major priorities: Paul Casey, SCORE 1. Set goals Mid-Columbia to pursue an established standard: Your job description’s core responsibilities. Your priorities for this upcoming quarter. Metrics that would be required to accomplish to be successful. 2. Set goals to pursue the over-arching vision. 3. Set goals to close the gap from your aspirational performance and your current-reality performance. uGOALS, Page 20


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Tri-Cities Area Journal of Business • December 2018

Entrepreneur CABERNET, From page 13 “It took vision and audacity when they decided to try to rip up the desert and put grapes there,” Griffin said of John Williams and Jim Holmes. Water was the critical component needed to make wine grape growing on Red Mountain possible, said JJ Williams. As Kiona’s story goes, John Williams and Jim Holmes commissioned a well, but by 550 feet deep, they had yet to strike water. Unsure if they should continue, the pair considered costs and determined they could afford to dig another 10 feet. The next morning, water began to pool at the bottom. “In those days, you had to sell the idea first,” Griffin recalled of the early wine industry. Basic supplies were hard to come by and there weren’t local experienced industry leaders to learn from. Despite the market being more crowded in the present day, JJ Williams feels that there’s still, “lots of mutual respect in the industry. I think Washington has a pretty unique community in that everyone else is interested in everyone else’s well-being.” Part of this is attributed to the team effort required to create a regional wine scene. Though Washington is the second largest producer of wine in the country, JJ Williams said it only accounts for 5 percent of national production. In the case of Red Mountain wines, camaraderie among producers is key, especially if one is a grape grower and winemaker, like Kiona. “It changes the strategy for marketing because it’s in our best interest for all Washington wine, and particularly Red Mountain wine, to be well received. We are a supplier to our competitors,” JJ Williams said. “We’re farming fruit for more than 60 wineries. If someone makes a Red Mountain wine, there’s a good chance we’re the grower,” he added. Today, Kiona has 260-plus acres under cultivation on Red Mountain. The viticultural area’s planted acreage has doubled in the past 10 years. Another reason for Barnard Griffin and Kiona’s success has been the eagerness of the families’ next generation to continue the business. “It was never expected that my brother and I would be in the industry, but the opportunity was certainly made clear. I can only imagine it was a sigh of relief,” JJ Williams said. “It’s what you hope for in a family business,” Griffin said. For more information on the collaboration and to sign up for updates on the commemorative wine, visit Kiona Vineyards and Winery at kionawine.com and Barnard Griffin at barnardgriffin.com.

Send us your business news info@tcjournal.biz


Tri-Cities Area Journal of Business • December 2018 PROFESSIONALS, From page 1 “The ability to look others in the eye, speak up and yet listen, introduce themselves and carry on a conversation is essential in the workplace, as well as other personal and business endeavors. It is invaluable in leading a meaningful and productive life. I found myself encouraged by what I saw and experienced with them. Having these skills in the insurance business, where we are either selling, servicing insurance products with our clients, or dealing with difficult situations of loss to life or property, having these skills practiced and natural allows the user to focus on what’s important: the client,” Peterson said. Jason Gradwohl, a fifth-grade teacher at Hawthorne, organized the school contest. He took the school’s top finisher to the national competition in Atlanta last year. “I’m really proud of all of Jason Gradwohl them and for you to see what talent and great kids we have at Hawthorne,” he told the judges Nov. 29. Thirty-five community judges scored the kids in five rounds over two days. After each round, the pool grew smaller. Gradwohl encouraged the judges to be tough critics. To watch for eye contact. To note politeness. “Some of them are real cute, but don’t take pity on them,” he cautioned. Sixty-two fifth-graders from three classrooms competed in the competition, which

involved providing a 30-second first impression and being thrown into different scenarios to test problem-solving skills, a round called The Gauntlet. The stations included handling an angry customer as a diner employee and strutting a catwalk in front of adoring fans as a fashion model. Another round, called the Circle of Doom, involved a spotlight and background music. “Judges asked a question and didn’t interject and let the kids talk for two minutes on that topic. The intent was to make it intimidating and put them on the spot,” Gradwohl said. It appeared to work. It was the most nerve-wracking round, said Alia Fernstrom, 10, who went on to win the contest. “It was dark in the room and there was a spotlight on you with kind of scary music in the background and the judges were sitting across from you. … They asked me questions like, ‘What would you want everyone to know about you?’ And another was, ‘How has this Amazing Shake experience changed you?’ It was pretty terrifying but it showed me how to handle things when I was put right on the spot,” she said. The final round had three finalists — Alia, Somia Abaker and Rivion Brooks — participated in a live mock TV show on stage during an assembly. They had to answer three questions: What are the benefits and drawbacks of kids owning cellphones? Should kids their age be on social media? If someone you knew was being a cyberbully, what would you say to them? Somia placed second and Rivion third. Alia said she was surprised she won against “really tough competition.” “I was up against a student who has

Help send Alia to Atlanta

Fundraising is underway to send the winner of Hawthorne Elementary School’s Amazing Shake contest to the February national competition in Atlanta. Money raised would be used to pay for Alia Fernstrom, winner of the contest, a parent and her teacher to travel to the two-day event on Feb. 22-24. About $8,000 must be raised, which would cover transportation, food and lodging, contest fees and a substitute done pageants. A lot of them are really smart and give really great handshakes and can make conversation very easily and they all did so wonderful. I was happy about how well all my peers did,” said Alia, daughter of Michele Alvarez and Brandon Fernstrom. The school contest was modeled after the one at the Atlanta-based Ron Clark Academy, an elite private school. “We’re definitely trying to emulate what he does and adapt it for Hawthorne,” Gradwohl said. Eric Otheim, one of the judges, said he was impressed with the caliber of the young students. “These life skills are so important and oftentimes they are forgotten. I think it’s terrific to do this,” said Otheim, a teacher for 37 years, who works as a peer and assistance resources teacher, coaching Kennewick School District’s newest teachers. Judge Leon Lindblom, a retired civil engineer, called the students “congenial young people.” “Our future is bright,” he

19

teacher for the classroom. Any money received above the needed amount will go toward sending students to future national Amazing Shake Alia Fernstrom competitions. To donate, contact Hawthorne Elementary School Principal Craig Miller at 509-222-5600. said. Lindlbom said he asked each student what they thought of Hawthorne Elementary and was impressed with their responses. “Everyone thoroughly enjoyed being a student at this school. They all gushed about it,” he said. Hawthorne Elementary, where 78 percent of students come from low-income families, was named a state School of Distinction in 2017 and 2018, for showing improvement in language arts and math. Alia’s recent achievement taught her an important lesson about herself: she’s more confident than she knew. “I can make conversation with others more easily than I thought. I’ve become less afraid to be in front of a group of people,” she said. And teaching students to stretch and grow is Gradwohl’s mission. “My goal as a teacher is to not only send kids to the next level as better students, but also to send them on as better people,” he said.


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Tri-Cities Area Journal of Business • December 2018

GOALS, From page 17 There must be a clear “why” as the motivator behind every goal. Simon Sinek said that you “lose your way when you lose your why.” Goals are the fuel that make the vision go somewhere. It’s better to set vital-few goals than the trivial-many goals. Remember, too many priorities means no priorities. Make goals SMART and HARD. SMART stands for: Specific (never vague), Measurable (trackable for effectiveness), Attainable (achievable/realistic), Relevant-to-Vision (aligned and results-oriented), Time-dated (can be calendared for a sense of urgency) HARD stands for: Heartfelt (What’s in it for me?), Animated (visualization:

You have to be able to see yourself doing it and accomplishing it), Required (for success), Difficult (challenging, a stretch, to be better tomorrow than I was today, cannot be achieved in just one step). Goals should be north of your comfort zone, but south of the delusional zone. State goals positively, bigger and in the present tense. You act consistently with the dominant picture in your mind. Your brain doesn’t register a negative goal (e.g. “Don’t get distracted” just tells the brain “get distracted”). Instead, try, “I tackle my top three priorities every morning before checking email.” What you focus upon, increases. Often a humongous goal (BHAG:

Big, Hairy, Audacious Goal) will trigger a cascade of other productive habits. Remember a rubber band is only effective when it is stretched. Put goals in writing and speak them aloud. It gives them more power when they pass “across the lips and pencil tips” (Jim Rohn). The biggest difference between moderately successful people and highly successful people is the writing down of goals. If they are few in number, you may want to memorize them to set them in stone. Confirm the goals with others. This hits the go-button on implementation once you get some feedback from those on your team, a mentor or your mastermind group. Isolated people do not make great decisions. Solomon said, “In a multitude of counselors, there is safe-

ty.” Ask questions that get at the root of making goal-attainment more likely. • What more do you need from your team or an expert to be successful? (Stick with what you are best at, and outsource or delegate the rest.) • What resources, learnings, collaboration with others do you need to accomplish these goals? (Keep feeding yourself more of what you need.) • How are you best motivated to attain them (to tap into them)? • What potential obstacles and roadblocks might you see standing in your way of attainment (to get ahead of them)? • Who else will you share your goals with (for accountability)? Lock in the system for accountability and review of goal-attainment. • Provide informal, regular feedback in stand-up meetings with your team or with success partners. • Hire a coach or enlist a SCORE mentor, with monthly sessions to report what was accomplished and what questions need their input to overcome snags. The SCORE Mid-Columbia chapter’s counselors help develop business plans, test the potential of a new business idea and determine solutions to business problems. • Reward yourself when incremental wins occur. Post your goals somewhere you will see them daily. Out of sight, out of mind. On the other hand, you will land where you look. Get going and persist. Just start. Take your first actions. “A journey of a thousand miles begins with a single step.” If you want a guide to help develop goals for 2019 for your business, certified SCORE mentors stand ready to assist, celebrate with you and point you in the right direction so you have the resources to rock your year. Email jmvscore0590@gmail.com for more information. Paul Casey is the chairman of SCORE Mid-Columbia, as well as the owner of Growing Forward Services. JEREMY’S, From page 15 Sue Poteet said that while tourism helps their business, it’s the locals who keep it going. They’re grateful for the support they’ve had and hope the new owners embrace the Prosser community. The family decided to list the restaurant after Jeremy Poteet received an offer to come back and work with his former camp ministry. “As a small business owner, you need an exit strategy,” said Sue Poteet, who added that the family came to the decision to sell together. “I said, ‘You know, Dick, it’s time.’ Dick and I aren’t getting any younger. We need to have less stress in our lives. It’s about time. When you’re making money and on the upswing, it’s when you should be looking to get out.” Originally listed at $850,000, Howell said it’s recently been relisted at $775,000. For more information, contact Howell at 509-379-3111.


Tri-Cities Area Journal of Business • December 2018

REAL ESTATE & CONSTRUCTION

21

Final building under construction in Grandridge Business Park Tenants include CliftonLarsonAllen, Ticor Title, with room for one more

BY JESSICA HOEFER

for Tri-Cities Area Journal of Business

Construction has started on the last building in the Grandridge Business Park, with completion scheduled for next spring. The 19,611-square-foot multi-tenant office building consists of two parcels in the eight-acre business area and marks the end of an era for Grandridge Investors LLC. “That’s an investment group that Tippett Co. of Washington serves and there’s four parties that are members of that group. Three parties are entities that are longtime family friends and fellow investors,” said Kirt Shaffer, managing broker and co-owner of Tippett Co. “They bought those acres roughly a decade ago with a vision to develop a professional business park.” The Grandridge Business Park has attracted a variety of companies over the years, including an engineering firm, Washington State Attorney General’s

office and a chiropractor. Shaffer said the development’s location and amenities, such as ample parking space, also brought in Cascade Natural Gas, prompting the company to move its headquarters from downtown Seattle to Kennewick. The last building in the development, at 8101 W. Grandridge Blvd., is expected to be ready by early April 2019 so tenants can move in the following month. It is being built by Chervenell Construction of Kennewick, and subcontractors include Bruce Heating & Air and BNB Mechanical, among many others. The total cost of the project — which includes traffic mitigation fees — is $5.4 million. Of the nearly 20,000 square feet of space in the new building, Shaffer said 72 percent has been pre-leased to two tenants: audit, tax and consulting firm CliftonLarsonAllen, a firm that has more than 100 locations throughout the United States and $850 million in revenue; and Ticor Title, which is a member of Fidelity

A multi-tenant office building at 8101 W. Grandridge Blvd. in Kennewick is under construction. It’ll be home to CliftonLarsonAllen and Ticor Title, with 3,500 square feet available for one more tenant. (Courtesy Tippett Co. of Washington)

National Financial and the nation’s largest group of title companies and title insurance underwriters. Ticor Title has been in the Tri-Cities since June 2017 and the company’s Vice President Dylan Strait said Shaffer has been excellent to work with to find his firm another home. “Kirt is a great guy, a person who does what he says he’s going to do. We opened in the Quinault Professional Center, but it was never intended to be permanent.

There are three things we look at (for location). Those three parameters are signage, parking and direct roadside access,” said Strait, adding that the Grandridge Business Park fits those needs. Shaffer said outside companies considering the Tri-Cities or local businesses debating a move view the Grandridge Business Park’s location as a central business district of the Tri-Cities. uGRANDRIDGE, Page 26

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Tri-Cities Area Journal of Business • December 2018

REAL ESTATE & CONSTRUCTION

MID-COLUMBIA PARTNERSHIP 5980 WEST 12TH AVENUE• KENNEWICK

Renovations to the former Desert Hills Middle School gymnasium are underway to convert the space into a new home for Mid-Columbia Partnership, Kennewick School District’s homeschool program. The $6.7 million renovation is expected to be completed in December and open its doors to K-12 homeschoolers on Jan. 3, following the winter break.

The partnership’s new home at 5980 W. 12th Ave. is adjacent to Fuerza Elementary School and will comprise 24,000 square feet, consisting of 11 classrooms, a gym, cafeteria, administrative offices and flex spaces. Mid-Columbia Partnership currently is housed in portable classrooms next to the Fruitland building. Joe Hampton of Kennewick-based MMEC

Architects & Interiors designed the renovations. Benton City’s Alliance Management & Construction Solutions and Kennewick’s Chervenell Construction Co. were the major contractors on the project.

GENERAL CONTRACTOR

THANK YOU! It has been a pleasure working with the Kennewick School District on their new building. We build with devotion, honesty and inspiration to provide all clients with the highest level of professionalism and quality in every project.

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Tri-Cities Area Journal of Business • December 2018

REAL ESTATE & CONSTRUCTION

23

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Tri-Cities Area Journal of Business • December 2018

Real Estate & Construction


Tri-Cities Area Journal of Business • December 2018

REAL ESTATE & CONSTRUCTION

FEDEX

1705 W. ARGENT ROAD• PASCO FedEx finished a planned expansion of its Pasco hub at the Tri-Cities Airport just in time for the holiday season. The $6.5 million project, completed Nov. 1, added 36,000 square feet to the existing building at 1705 W. Argent Road, providing more space for fleet vehicles, staff offices and for

the sorting of packages. The expansion also made way for an automated service system, allowing for direct access to FedEx aircraft. All improvements help FedEx to continue to expand its services throughout the growing TriCity metropolitan area.

FedEx has been at the Pasco site since 1992 after moving from Union Street in Kennewick. It has held a right-of-first-refusal agreement with the Tri-Cities Airport for 4.25 acres of land on Port of Pasco property. CAS Properties is the building owner. TriPly Construction is the general contractor.

(Photos courtesy of Dan Faley, Port of Pasco)

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Tri-Cities Area Journal of Business • December 2018

GRANDRIDGE, From page 21 “It became pretty clear to us when we worked with prospective tenants in the past, that they would put their finger on the map in the Tri-Cities for certain types of services really where Grandridge Business Park was located,” he said. “So when we’re talking to a broker in New York City, we hear time and time again their desire to locate was in and around that area.” When Ticor Title moves, the company will almost double its size, as the new space will have 6,047 square feet as opposed to the 3,500 square feet it is currently operating in. Currently, the business employs 20 people; however, Strait said staff likely will grow with the expansion. CliftonLarsonAllen will occupy almost 10,000 square feet, leaving about 3,700 square feet available for lease in the singlestory building.

“We think based on the fact that you have a top-notch CPA firm and a wellrespected title and escrow company, we could see legal services or a mortgage brokerage service there. Maybe even a wealth management firm,” Shaffer said. The vacant space is between the two secured tenants and is being marketed at $25-a-square-foot, plus the proportionate share of landscaping, real estate, building insurance, snow removal and property management costs. “I will tell you that’s on the higher end of the market,” Shaffer said, explaining that construction costs are high in today’s market. “But you get a beautiful, brand new project and a very generous tenant improvement allowance. (The space is) a wide-open box. The new tenants get to design all of that, and we’re going to provide a budget—a bucket of money to

REAL ESTATE & CONSTRUCTION hire a contractor to build it the way they want it.” Shaffer said his company enjoys working with established firms that appreciate their development style. Tippett Co. has an architectural control committee and applies covenants for tenants, which is not typical, he noted. “So, we’re hoping to work with folks who appreciate those standards. We’re helping them in the preservation and appreciation of their investment on a longterm basis,” he explained. Tippett Co. has been involved in multiple projects in the Tri-Cities, including the Sun Willows Business Center, Broadmoor Professional Center and the development of industrial parks. For information about leasing space in the Grandridge Business Park, contact Shaffer at 509-521-9183.

uBUSINESS BRIEF Port of Moses Lake part of delegation in Tokyo

A trade delegation from the state Department of Commerce sponsored a “Choose Washington State USA” at the Japan International Aerospace Exhibit in Tokyo in November. The Port of Moses Lake was among those represented at the event that draws 20,000 international visitors. While Japan’s aerospace sector is small compared to its auto, electronics and computer industries, space and civil aircraft show significant upside potential, with growing opportunities for suppliers and technology companies based in Washington, the commerce department said in a news release.

HILLʼS RESTAURANT AND LOUNGE 24 VISTA WAY• KENNEWICK

A longtime favorite neighborhood restaurant is back in business after a kitchen fire forced its closure two years ago. The reconstruction of Hill’s Restaurant and Lounge at 24 Vista Way in Kennewick was completed Nov. 1. Operators Nancy Galstad and Roger Pearson invite customers old and new to come experience the modernized space, which retains much of its original char-

GENERAL CONTRACTOR

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Real Estate & Construction

Tri-Cities Area Journal of Business • December 2018

Golf coach builds classroom on the Columbia Point green BY JEFF MORROW

for Tri-Cities Area Journal of Business

It took Jeff Bender a few years to find his calling. But it always involved golf. Yet the daily battle as a golf pro to sell golf clothing to make a few bucks didn’t do it for him. Instead, it was teaching golf. And more importantly, teaching the game to kids. So Bender, Jeff Bender who lives in Prosser, runs Jeff Bender Golf Academy in the Tri-Cities, mainly at Richland’s Columbia Point Golf Course and Golf Universe in Kennewick. Using the latest in technology, Bender has every tool imaginable at his disposal to help golfers of all ages. And he’s added a new one: a studio at the west end of the Columbia Point driving range. “It’s 24-by-24-by-24, and it will be open before Christmas,” said Bender, who spent $20,000 of his own money to have it built with the blessing of the city of Richland, which owns the course. “I pay for my usage at Columbia Point, but the building belongs to the golf course,” he said. “I cleared it with the city and got the proper paperwork the entire way. It’s a training studio. I’m not going to pick it up and move it. (Columbia Point golf professionals) Joe Creager and Mike Schoner can use it for lessons.” The studio can accommodate three golfers at one time, all working on their swings. “When you’re training people, they need to see themselves,” Bender said. “So they need a mirror so they can hit inside and watch themselves. There is not a sport out there that you don’t do mirror work.” If there is bad weather, if the wind blows – he can take his players and clients inside and work. And it makes him accountable too. “What it does is it makes it even more impossible to cancel golf lessons because of weather,” Bender said. “If it’s windy, you can just close the door. It enhances the development of players.” That has been Bender’s main vision for years. A one time head pro at Black Rock Creek in Sunnyside, Bender left there about 15 years ago and headed to Canyon Lakes when head pro Matt Mandell asked him to take over the juniors program. Bender thrived there. “I found my niche,” he said. “I found I could be a great motivator and teacher.” He’s won numerous Junior Golf Leader and Teacher of the Year awards from the Northwest PGA and Central Washington Chapter of the PGA over the years. “Jeff has built a nice program that starts young juniors off in Skyhawks and Junior League (programs) at Columbia Park,” said Creager, who doubles as general manager and head professional at Columbia Point. “As their ability and

experience grows he moves the kids over here at Columbia Point for his year-long coaching program. “He does a great job preparing kids for (Washington Junior Golf Association), high school and college competition,” he continued. “The rest of his coaching focuses on their well-being to include school, physical fitness and well-being as a person. It’s a very well-rounded program that he is committed to that is producing results. I don’t know anyone else running a comprehensive program that compares to Jeff’s.” The new studio, said Creager, “will be an added asset to Columbia Point for sure.” uGOLF, Page 30

27

Jeff Bender of Jeff Bender Golf Academy in the Tri-Cities invested thousands of dollars to build a golf studio at Richland’s Columbia Point Golf Course to help his students improve their game. (Courtesy Jeff Bender)


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Tri-Cities Area Journal of Business • December 2018


Tri-Cities Area Journal of Business • December 2018

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Tri-Cities Area Journal of Business • December 2018

GOLF, From page 27 It’s just another idea that Bender, a PGA member for almost 25 years, had while trying to grow the sport, which he said is depressed up and down the Yakima Valley. “There are a base number of guys playing (around here),” Bender said. “I’ve been a member of PGA and CWC boards. We have to be careful that we don’t lose golf.” At any given time, Bender has 100 clients, with an 80 to 20 ratio of kids to adults. He’s popular enough to have clients in Seattle that he sees twice a month. Quinton Parnell, going through his PGA certification program, is his assistant. “And if the business continues to grow,

REAL ESTATE & CONSTRUCTION

I’ll add another assistant with the passion to train,” Bender said. One of Bender’s keys to success is his use of technology. He recently acquired a Trackman Elite, which measures a player’s launch from the tee. It’s a $40,000 piece of technology. “I’m a true believer in video technology,” he said. “I went from big VHS tapes and cameras to mini tapes to digital. Now it’s morphed to Bluetooth and phones. You have to stay on top of technology.” His wish list includes a body track system that shows how the body moves during a swing. “I’m constantly learning,” Bender said. “As a coach, I want players and clients to learn. But I’m humble and learning too.” His academy offers various packages

that range in price, including his online golf academy at Bendergolfacademy.com for $30 a month. But he really has just one big goal. “My main goal when you see me out here with these players is: are they having fun,” he said. “So I make sure they’re having fun. Because once it goes miserable and you’re not having fun, let’s be done.” Fortunately, he sees them having success most of the time, whether it’s the 8-year-old girl or the 55-year-old duffer. “I can do this every day because I’m seeing players rewarded for their efforts,” he said. “They struggle and stay with it. And I still love it. It gives me goosebumps to this day.”

uBUSINESS BRIEF Small Business Saturday spending reaches record

Spending on Small Business Saturday reached a record, with more than $17.8 billion being spent by shoppers at independent retailers and restaurants in the U.S. on Nov. 24. The 2018 Small Business Saturday Consumer Insights Survey from American Express and the National Federation of Independent Business reported that about $103 billion has been made during the nine years during the signature post-Thanksgiving event’s inception.

STCU

4704 WEST HILDEBRAND BOULEVARD• KENNEWICK STCU opened its new Financial and Home Loan Center on Nov. 26 in Kennewick’s Southridge area. This is the first Tri-City location for the Spokane-based credit union. The 4,500-square-foot industrial-styled building at 4704 W. Hildebrand Blvd. sits on 1.5 acres. The new branch has drive-thru lanes and external

ATMs. Including land and building costs, the project cost $3.5 million. G2 Construction of Kennewick was the general contractor. ALSC Architects of Spokane oversaw the design. A small group of educators started the credit union in 1934. It has grown to more than 180,000

members, including 2,400 living in the Tri-Cities. The Southridge location is No. 23 for the credit union. STCU’s Queensgate Financial Center is due to open at 2590 Queensgate Drive in Richland on Jan. 7.

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REAL ESTATE & CONSTRUCTION uBUSINESS BRIEFS CERB raises cap for construction funding

The state Community Economic Revitalization Board has increased the cap for projects’ construction funding. The maximum amount of the lowinterest loans local governments and federally recognized Native American tribes may apply for to pay for infrastructure projects in their communities — including rural broadband projects — is now $3 million per project for CERB core construction funds and $2 million for rural broadband funds. These higher limits are effective through the end of the two-year state

budget cycle that ends on June 30. 2019. Deadlines to apply for funds are Jan. 14 and March 18. For more information, visit commerce.wa.gov/ cerb.

State releases updated buildable lands guidelines

The Washington State Department of Commerce has released new guidelines to help local governments complete buildable lands reports required by the state’s Growth Management Act. The Legislature called for updated guidelines last year to reflect current issues and challenges of growth management in the state. The

Tri-Cities Area Journal of Business • December 2018 guidelines were developed over a yearlong process by a steering committee representing counties, cities, industry experts and other interest groups. Commerce hired consultants to assist with drafting the update. Certain counties are required under the GMA’s review and evaluation program to inventory their buildable lands, measure development of land that has occurred (including housing and employment) since the last inventory, and to review the resulting population densities against forecasted growth. The new guidelines detail procedural, data collection, and approach and methodology suggestions to help local governments complete their buildable land reports. Updated

31

definitions, a comprehensive list of potential “reasonable measures,” and new market supply factor evaluation considerations also are included. Implemented in 1990, the Growth Management Act requires local jurisdictions to direct development within urban growth areas, efficiently using infrastructure, supporting transit and preserving natural areas. The Department of Commerce oversees growth management and implementation of the GMA at the state level. The updated guidelines are available on the Department of Commerce website.

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32

Tri-Cities Area Journal of Business • December 2018

REAL ESTATE & CONSTRUCTION

BENTON-FRANKLIN TITLE CO. 510 NORTH COLORADO STREET• KENNEWICK

Benton-Franklin Title Co. is up and running in its newly renovated 5,000-square-foot office near Columbia Center Boulevard in Kennewick. The title and escrow company needed more room to grow and saw potential with the future development of the Vista Field area. The newly renovated 8,000-square-foot building at 510 N. Colorado St. features a traditional brick façade reminiscent of classic bank architecture, while inside, the space has been optimized to suit Benton-Franklin Title’s workflow and features an appealing modern aesthetic. In addition, 3,000 square feet of the building is being leased by Kadlec to house three nephrologists. The extensive overhaul, including the cost of the land and existing building, was $2.2 million. Don Johnson, a Seattle-based general contractor, oversaw the renovations. Melissa Hampton of Spokane-based MMEC Architecture and Interiors assisted with the redesign.

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Real Estate & Construction

Tri-Cities Area Journal of Business • December 2018

New fire stations in the works around the Tri-Cities BY JESSICA HOEFER

for Tri-Cities Area Journal of Business

Benton Fire District 4 hopes to have a new station up and running to serve West Richland area residents by summer 2019. Fire Chief William Whealan said a design team is already working on building details; however, the location is not 100 percent secured, though one has been identified. Pasco and Kennewick have plans for new stations, too. Included in Pasco’s 2019-20 budget is $18.5 million in bonds to relocate Station 83 to Sandifur Parkway and Road 76 and replacing Station 84 on Road 52 north of Court Street. The city also has plans to buy land for stations 85 and 86. Kennewick plans to build Station 6, estimated to cost about $9 million, in the Southridge area in 2022, replace Station 3 at 7400 W. Quinault Ave. in 2020 for $7 million, and Station 1 at 600 S. Auburn St. in 2021, also for $7 million. Benton Fire District 4 voters approved a $7.6 million bond to build a station in August in the western part of the 52-squaremile district. A third station is necessary as call activity within the district has increased more than 60 percent in seven years and response times within the district have hit 17 minutes, said Whealan, adding that minutes can mean the difference between life or death. “As population increases, so do the number of calls we receive. We forecast these numbers well in advance so we can

A draft design concept for Benton Fire District 4’s third station could be built in the western part of the 52-square-mile district on land purchased from the Port of Kennewick, if rezoning is successful. (Courtesy Benton Fire District 4)

plan to increase our emergency response capabilities and units to meet demand,” Whealan said. It’s a similar theme across the TriCities, where the population grew nearly 2 percent over the previous year to 283,830 people, according to state data. As part of the bond financing process, Whealan said the district presented information to the national agency of Standard and Poor’s Global Ratings and received a rating of AA-. That means the district’s capacity to meet its financial obligations is very strong, and as a result, the estimated property tax impact of the bond is 25 cents per $1,000 of assessed property value. For a homeowner of $300,000 home, it would be about $6.25 per month. The general obligation bonds will be used to build and equip the station with emergency vehicles and replace three fire

engines and aging apparatus, like brush trucks, and the Jaws of Life, a device used during motor vehicle extractions. “The ideal size of the station will be something that can serve the fire district for the next 50 years and have enough room to expand if needed,” Whealan said. “The facility also will improve the health and safety of our emergency personnel by having decontamination units and ventilation systems to remove harmful

33

carcinogens from fires and vehicle exhaust.” Prior to putting the bond on the ballot, Whealan met with economic development officials and West Richland city planners to determine future growth projections. Fire stations are ideally located away from residential areas because of their lights and sirens, Whealan said. “That’s why commercial, commercial light industrial, or light industrial (properties) are a good fit,” said Whealan, who added that the city’s community development director, Aaron Lambert, suggested a piece of property the Port of Kennewick had been trying to sell. “The property is about two acres and it’s within the city limits behind Black Heron Spirits (at 8011 Keene Road in West Richland),” said Port of Kennewick CEO Tim Arntzen. “We’ve had this property for five to seven years and haven’t had a lot of success selling it to the private sector. We started talking to the fire chief in July of this year to see if we had property available, so we put a deal together.” uFIRE STATIONS, Page 36

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Tri-Cities Area Journal of Business • December 2018

Real Estate & Construction


Tri-Cities Area Journal of Business • December 2018

REAL ESTATE & CONSTRUCTION

SMILE-A-MILE PAINTING 8804 WEST VICTORIA AVENUE• KENNEWICK

The completion of a new 13,200 square-foot commercial building means a new 3,360 square-feet home for Smile-A-Mile Painting of Kennewick. The business focuses on residential and commercial painting. Up to four new tenant spaces are available for

lease in the remaining square footage, which is behind McDonald’s on Steptoe Street at 8804 W. Victoria Ave. Rent has been set at $2,495 per month. The building consists of a pre-engineered metal shell with decorative rock accents and awnings.

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Jason Zook, owner of Smile-A-Mile Painting, served as the general contractor on the project. The cost of the project was about $1.3 million. Prospective tenants should contact James Wade of the Kenmore Team at 509-521-3724 for lease information.

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36

Tri-Cities Area Journal of Business • December 2018

FIRE STATIONS, From page 33 The deal is a win for taxpayers as the port sold the property for $10,000; it is valued at more than $100,000. “That’s $100,000 in the coffers for the fire district to use toward a building,” Arntzen said. “We wanted to put the property in the hands of the fire district for a reduced price. This is a project that was approved by the tax payers overwhelmingly—70 to 75 percent—so if they’re willing to tax themselves, the port wanted to be able to help keep the costs down.” “This is a great example of government partnerships working to help people,” Whealan said. “The savings we will see in land costs can offset the sharply rising construction

costs we are seeing in the Tri-Cities. We are deeply grateful to the port for their help.” But while the property is a good location and shouldn’t need a lot of grading, there is a hitch in the plan. Fire stations are typically allowed in most zones. The issue with this piece of property, said Whealan, is that the city did not identify fire stations in its light industry or commercial light industry zoning code. To move forward, an amendment is needed to the current zoning code. The city and state must approve the amendment before a fire station can be built there. Meanwhile, the port is working with its attorney to get a purchase of sale agreement drafted.

In the event the text amendment is not approved, Whealan said the station can resell the property or keep it for future growth changes in the fire district that may occur within time. And if all goes well, Whealan said construction plans will move forward and the district will look to staff the new station using full- and part-time fire fighters, as well as volunteer personnel. “The fire district is a combination department. This is the most financially prudent type of department for our taxpayers and community,” Whealan said. “We are actively recruiting volunteers and we will hire additional full-time personnel for the station as we are able.” Paid Advertising

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As the year winds down, you may want to look ahead to see which areas of your life you can improve in 2019. Perhaps you’ll decide to exercise more, eat healthier foods, reconnect with old friends or volunteer at a school or charitable organization. All these goals are certainly worthwhile – but you also may want to add some New Year’s financial resolutions to your list. Here are a few ideas to consider: • Boost contributions to your employer-sponsored retirement plan. Good news! Contribution limits will be increasing for many employer-sponsored retirement plans. For 2019, you can contribute up to $19,000 (up from $18,500 in 2018), or $25,000 (up from $24,500 in 2018) if you’re 50 or older to your 401(k) or similar employer-sponsored retirement plan. RYAN BRAULT, CFP® It’s usually a good idea to contribute as much as you can afford to your employer’s plan, as your 3616 W. Court St., contributions may lower your taxable income, while any earnings growth is tax-deferred. (Keep in Suite I mind that taxes are due upon withdrawal, and withdrawals prior to age 59 ½ may be subject to a Pasco 10% IRS penalty.) (509) 545-8121 At a minimum, put in enough to earn your employer’s matching contribution, if one is offered. • Try to “max out” on your IRA. Even if you have a 401(k) or similar plan, you can probably still invest in an IRA. For 2019, you can put in up to $6,000 in a traditional or Roth IRA (up from $5,500 in 2018), or $7,000 (up from $6,500) if you’re 50 or older. (Income restrictions apply to Roth IRAs.) Contributions to a traditional IRA may be tax-deductible, depending on your income, and any earnings growth is tax-deferred. Roth IRA contributions are not deductible, but earnings growth can be withdrawn tax-free, provided you don’t start taking withdrawals until you are 59 ½ and you’ve had your account at least five years. You can put most types of investments – stocks, bonds, mutual funds, government securities and so on – into an IRA, so it can expand your options beyond those offered in your 401(k) or similar plan. • Build an emergency fund. Try to build an emergency fund containing three to six months’ worth of living expenses, with the money held in a low-risk, liquid account. This fund can help you avoid dipping in to your long-term investments to pay for unexpected costs, such as a major car repair. • Control your debts. Do what you can to keep your debts under control. Ultimately, the less you have to spend on debt payments, the more you can invest for your future. • Don’t overreact to financial market volatility. In 2018 – especially the last few months of the year – we saw considerable market volatility, with huge drops and big gains in rapid succession. What will 2019 bring? It’s always difficult – and usually futile – trying to forecast the market’s performance over the course of an entire year. But, in any case, try not to overreact to whatever ups and downs we may experience. Instead, continue pursuing an investment strategy that’s appropriate for your goals, risk tolerance and time horizon. Following these suggestions can help you become a better investor in 2019 – and beyond. This article was written by Edward Jones for use by your local Edward Jones Financial Advisor. Member SIPC

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uBUSINESS BRIEFS Richland seeks input on parks and recreation plan

Share your vision for Richland’s parks, trails, recreation programs and facilities as part of the city’s master plan process. The city has hired consulting firm Michael Terrell Landscape Architecture to assist with updating the 2019-25 Parks & Recreation Master Plan. The plan will help guide the city when making decisions to improve facilities and provide recreation offerings. A series of public meetings have been scheduled and a survey has been established. The plan encompasses more than just parks, aquatic facilities and a community center. It also includes trails, beaches, golf amenities, tennis courts, off-road vehicle facilities, skate parks, dog parks, sports fields and pavilions, along with a variety of programs and events. To learn more about this effort, view a complete list of public meetings and take the survey, visit ci.richland.wa.us/parksmasterplan.

New book details early years of Hanford site

Authors Robert Bauman, Robert Franklin, David W. Harvey and Laura Arata recently released a new book focusing on the early years of the Hanford site. Called “Nowhere to Remember: Hanford, White Bluffs and Richland to 1943,” the book chronicles the early days of pre- and post-Hanford towns and the people who were removed to make way for the Hanford site. The book is the first in a series known as the Hanford Histories that will be published by WSU Press, in association with Washington State University Tri-Cities’ Hanford History Project. Other volumes are currently in the works, of which some of the topics will focus on science and the environment, race and diversity, building Hanford, the Manhattan Project and its legacies and an illustrated history of Hanford. Copies of the book may be bought online for $25, at wsupress.wsu.edu.

Art gallery workshops raise money to fight hunger

Richland gallery Clay Atelier is joining the Empty Bowls project to fight hunger by holding several public workshops in which participants can make a clay bowl to donate to the project to help raise money for the Tri-Cities Food Bank. The one-hour workshops will be from 10 to 11 a.m., 11:30 a.m. to 12:30 p.m., 1 to 2 p.m. and 2:30 to 3:30 p.m. Jan. 5, Jan. 6, Jan. 12 and Jan. 13 at 2740 Leslie Road in Richland. All supplies and clay are provided and no experience is necessary. The bowls will be displayed and available for purchase at the Gallery at the Park from Feb. 5 through March 3 at 89 Lee Blvd. Cyber Art 509 and Gallery at the Park are joining forces to support the fundraiser. For more information and to reserve a spot, email Arlene Custer at arlene.custer@ gmail.com.


Tri-Cities Area Journal of Business • December 2018

YEAR IN REVIEW

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Resort, restaurant, retail stories lead our top web stories in 2018

BY TRI-CITIES AREA JOURNAL OF BUSINESS STAFF

A resort, restaurants and retail topped the list of the most-read stories on the TriCities Area Journal of Business’ website in 2018. News about the opening of Eritage Resort in Walla Walla and the demolition of Regal Cinemas at Columbia Center mall to make way for Dick’s Sporting Goods received the most clicks. Here are our most-read stories of 2018 on tcjournal.biz: 1. Vineyard resort expected to open this spring in Walla Walla (http://bit.ly/ Eritage): This January story highlighted plans for the 300-acre destination resort just north of Walla Walla. Eritage Resort features suites with sweeping views, a man-made lake and high-end restaurant amid rolling hills and vineyards. Ten lakeside villas are planned for 2019. 2. Dick’s Sporting Goods plans to build $7.5M store in Kennewick (http:// bit.ly/MallSportingGoods): Plans to open a $7.5 million Dick’s Sporting Goods store at Columbia Center mall were announced in October. The 45,138-squarefoot store will occupy the area where Regal Cinemas once operated.

Construction is underway. 3. Columbia Center announces arrival of 3 new businesses (http://bit.ly/ CCmall): Columbia Center mall announced in May the opening of two new retailers and a restaurant: Epic Massage, Brow Studio 7 and Kabab N Grill House. 4. Old country club restaurant transforms into edgy new public eatery (http://bit.ly/ZintelEdge): The Edge Steakhouse & Sports Lounge replaced the old Tri-City Country Club restaurant at 314 N. Underwood St. in Kennewick, sitting atop the hill overlooking the rebranded golf course, Zintel Creek Golf Club. The story ran in March. 5. Second Foodies restaurant coming to Richland’s Parkway (http://bit.ly/ Foodiestoo): Fans of Foodies in downtown Kennewick were excited to read our September story announcing plans to open a sister restaurant in the Richland Parkway, called Foodies too. 6. P.F. Chang’s restaurant to close (http://bit.ly/PFchangsclose): Plans were announced in January that P.F. Chang’s restaurant on Gage Boulevard would be closing. It had been open for about 10 years. Rumors about a new tenant in the vacant building have been circulating but

nothing official has been announced yet. 7. Tri-City’s first bridal bar opens in Kennewick (http://bit.ly/WGWbridal): White Glove Weddings Bridal Bar opened in Kennewick in April with plans to be a one-stop community boutique for wedding and event planning. 8. New tapas restaurant serves up small plates, unique experiences (http:// bit.ly/TheBradleyRichland): Our July story detailed The Bradley’s plans to offer upscale service designed to highlight social interaction and grazing surrounded by industrial aesthetics. It

opened in the former Rosy’s Diner at 404 Bradley Blvd. 9. Gates opening soon for Kennewick horse racing season (http://bit.ly/ SunDowns): This April story provided an overview of the upcoming horse racing season at Sun Downs in Kennewick. 10. New tamale restaurant to open in Richland Parkway (http://bit.ly/ MissTamale): Our September story announced plans for tamales to be served at the Richland Parkway. Miss Tamales, owned by Mark and Leticia Whitten, opened Sept. 15 next door to Stone Soup.


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Tri-Cities Area Journal of Business • December 2018

Tri-Cities sees boosts in taxable retail sales BY TRI-CITIES AREA JOURNAL OF BUSINESS STAFF

A 17 percent jump in construction and increased sales of building materials helped boost the state’s taxable retail sales in the second quarter of 2018. The sales increased by 10.6 percent over the same period in 2017, reaching $42.7 billion. Retail trade, a subset of all taxable retail sales in the state, also increased by 7.4 percent to a total of $17.8 billion, according to a state report released in November. Taxable retail sales are transactions subject to retail sales tax, including sales by retailers, the construction industry, manufacturing and other sectors. Retail trade includes sales of items such as clothing, furniture and automobiles, but excludes other industries, such as services and construction. Benton and Franklin counties also boasted positive gains. Benton County’s taxable retail sales totaled more than $1 billion in the second quarter, up 3.26 percent from the previous year’s quarter. Benton County’s retail trade sales totaled $523 million, up 5.13 percent from the previous year’s quarter. Kennewick’s taxable retail sales increased 6.91 percent; Richland’s increased 4.47 percent; West Richland’s dropped 7.27 percent; and Prosser dipped nearly 2 percent. Franklin County’s taxable retail sales totaled nearly $430 million, up 7.07 percent over the previous year. Franklin County’s retail trade sales totaled $219 million, up nearly 11 percent over the pre-

Taxable retail sales in Tri-Cities County/City

Second Quarter 2018

Percent Change

Benton County

$1 billion

+ 3.26%

Franklin County

$429 million

+ 7.07%

Kennewick

$548 million

+ 6.91%

Richland

$342 million

+ 4.47%

Pasco

$372 million

+ 7.22%

West Richland

$30 million

- 7.27%

Washington State

$42.7 billion

+ 10.6%

Source: State Department of Revenue vious year. Pasco’s taxable retail sales increased 7.2 percent; Connell’s dropped 6.2 percent. These figures are part of a quarterly report recently released by the state Department of Revenue. The taxable retail sales figures compare the same quarter year-over-year to equalize any seasonal effects that would influence consumer and business spending. Some statewide highlights of second quarter 2018 (April to June) taxable retail sales and retail trade sales include: • Construction rose 17 percent to $8.8 billion.

• Taxable retail sales reported by new and used auto dealers increased 2 percent to $3.5 billion. • Electronic and appliance sales increased 11.8 percent to $1 billion. • Building materials increased 9.4 percent to $1.9 billion. • Drug and health store sales jumped 6.8 percent to $780 million. Of the top 10 most populated counties in the state, King and Kitsap counties saw the largest overall taxable retail sales percentage increase. Seattle and Puyallup saw the largest increase of the most populated cities.

YEAR

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uNEW HIRE • The state Department of Commerce has hired Susan Joseph Nielsen as the rural services manager in Eastern Washington. She joins the department’s marketing and rural services team to lead Economic Gardening and Startup 365 programs, as well as provide export training and other technical assistance to small businesses east of the Cascades. She will also partner with local associate development organizations on a range of economic development projects. Nielsen brings 25 years of experience in strategic communications, public relations, reputation management and media relations, leading numerous community initiatives and private projects. Before joining Commerce, she was regional executive director of College Success Foundation. Nielsen holds a master’s degree in public administration/business administration from Eastern Washington University and a bachelor’s degree in broadcast journalism from Washington State University. She is accredited by the Public Relations Society of America. She joins 12 fellow staff members based out of the agency’s Spokane office at 10 N. Post St., Suite 445.


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Tri-Cities Area Journal of Business • December 2018

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Take precautions: BBB reports 42 scams in the Tri-Cities in past year BY DANIELLE KANE

for Tri-Cities Area Journal of Business

Better Business Bureau Northwest and Pacific spends a lot of time talking to local media outlets about national, regional and local scams. But did you know there could be scams taking place in your very own neighborhood? Since November 2017, there have been 42 scams reported in the Tri-Cities with an estimated total of $3,000 lost. What’s even more astounding is the amount attempted sits at nearly $12,000. Scam artists are targeting consumers of all demographics and a large geographic territory and getting their hands on a lot of money. The most common type of scams reported fell into four categories: imposter and employment scams, phishing schemes and online retailers/counterfeit products. Imposter scams can include con artists pretending to be tech support services, credit card companies, the IRS, lottery organizations or utility companies. These scammers pose as these different entities to steal consumers’ money. Have you ever seen a pop-up ad on your computer from Microsoft claiming your computer has been infected with a virus and to call the number listed below? Or, maybe you received a voicemail from Apple claiming someone has hacked into your account and you need to call back with your credit card credentials to verify your identification. These all have one thing in common: they are tech support scams in which con artists pretend to work for known companies. One Richland consumer lost $200 in a tech support scam in February. In her report, she stated that a pop-up blocked her out of her computer, telling her to call tech services at the listed number. When she did, she spoke to a tech support “employee” who told her that she needed to pay $200 to unlock her screen and “fix”

the issue. Afterward, she realized she had been ripped off. Tech-support scams are common in the business world, too. Scammers and hackers attempt the same strategy Danielle Kane Better Business by knowingly Bureau targeting a company’s employees. The idea behind this is that a business is considered a “bigger fish,” with the potential to compromise a higher volume of personally identifiable information. Employment scams look similar to imposter scams in that they also commonly come from a person claiming to work for a reputable company. In these scenarios, BBB often sees consumers tricked into thinking they’ve been recruited for a new job. Scammers will send checks to the “new hires” to make it seem like they will pay them up front, then ask the consumer to wire back, $250 of a $1,000 check for “onboarding costs,” or “new software” to be installed. Of course, the check will bounce a few days after the consumer deposits it, leaving the consumer on the hook for $250. A Pasco consumer fell victim to this scam in April, losing $1,500 to a con artist pretending to work for a company called Widex. Phishing scams also were reported several times throughout the Tri-Cities. Phishing is any type of scam where a con artist calls or emails a consumer in hopes of attaining personally identifiable information. They are quite literally “fishing” by emailing or calling thousands of consumers and seeing who bites. Today, phishing scams are common via electronic delivery, such as emails and social media messages, where a scammer

poses as a person or entity the consumer recognizes and trusts. Phishing scams target both consumers and businesses. In the business world, the term spear-phishing applies to hackers who target executives in hopes of gaining access to a higher volume of employees’ personally identifiable information. Take this scenario for instance: You are a human resources employee and you get an email from the company’s president or CEO claiming he needs all the employee’s W2 forms right away for tax purposes. We can spot some common scammer tactics here: The scammer poses as someone higher up than the HR employee to make the request seem legitimate. The scammer then asks for information an HR employee would already have access to, and, finally, the scammer establishes a sense of urgency hoping the employee will act immediately without verifying the request. Finally, Tri-City residents reported falling victim to several online retail scams. These scams primarily dupe consumers into buying a phony product from a fake website. One Kennewick consumer reported losing $76 after attempting to order the popular Instant Pot, only to find out the website she ordered it from was fake. Keep in mind, online scams are evolving. The BBB is seeing more fake advertisements on social media – hackers can create ads for Facebook and Instagram that appear legitimate and entice consumers with trendy or highly discounted items. These phony social media ads look real,

but when the order is placed, the product never comes. The BBB wants consumers to be able to identify the red flags for any of these scams, many of which overlap. Start with these tips, which can be applied to small business owners and consumers alike: • Always verify where an email or social media message is coming from. If you’re not sure the person or company on the other end is legitimate, call the person or company directly using a number you already know is real. • If you think your computer might have a virus, call Microsoft or Apple directly. Never call a number that is at the bottom of a pop-up. • Whenever a company sends you a check and asks for some of money to be wired back, whether it is for employment or not, realize these are fraudulent. Get rid of the check and report the person or organization it came from. • When shopping online, always doublecheck the URL of the website you’re on. Look for the “s” in https:// as this indicates the website is secure and the data is encrypted. • When shopping online, use a credit card whenever you can as banks provide liability protection on credit cards, not debit cards. Danielle Kane is the Tri-City marketplace manager for the Better Business Bureau Northwest and Pacific.

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Tri-Cities Area Journal of Business • December 2018

uNEW HIRES • Advanced nurse practitioner Rachel Gorham has joined Physicians Immediate Care and Medical Center in Richland to provide comprehensive health care services for women with an emphasis on Rachel Gorham reproductive and gynecological needs. Gorham has a master’s in nursing from the University of Cincinnati in Cincinnati, Ohio, and a bachelor’s in nursing from the University College of Nursing in Spokane.

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• STCU Credit Union has made several new hires for its first Tri-City locations: Brandon Reed was hired as a senior home loan officer. Reed has 20 years of experience, a bachelor’s from City University in Seattle and an associate’s from Columbia Basin College; Vorel Trotter was hired as a home loan officer. He

has 14 years of experience, an associate’s from Hutchinson Community College in Kansas and is pursuing a bachelor’s in business administration; Kara Vogt also was hired as a home loan offiKara Vogt cer and has been in the field for several years. She attended South Puget Sound Community College and Trinity Western University in British Columbia. STCU opened a branch at 4704 W. Hildebrand Blvd., Kennewick, in November and will be opening a branch at 2590 Queensgate Drive, Richland, in January.

• Desert Canyon Mortgage’s Kennewick branch has hired Brittney Pogue as the new branch manager. She has a bachelor’s in business management from Eastern Washington Brittney Pogue University. • Max Pogue joined Desert Canyon Mortgage in Kennewick as its newest loan officer. He grew up in the Tri-Cities and has previous experience in billing management, marketing Max Pogue and business management. • Visit Tri-Cities hired Bethany Lee as its new digital marketing manager. She has more than 10 years in digital marketing experience and has a bachelor’s degree in communicaBethany Lee tion from Washington State University. • Washington State University associate professor David Brown is the new director of AgWeatherNet, Washington’s Weather Network. The site at weather. wsu.edu helps the state’s growers and citizens understand and prepare for challenges and David Brown changes from weather. Brown is a social scientist who has been with WSU for 12 years and has a doctorate in soil science from the University of Wisconsin Madison. • John-Paul Estey has joined the Prosser Chamber of Commerce as its new executive director. He is a longtime Prosser resident with an extensive history of community involvement, including being a volunteer firefighter for 20 years, working for Franz for 25 John-Paul Estey years, owning and operating Whitstran Brewing Co. and being involved in city activities such as Prosser States Day. • Joel Nania is the U.S. Small Business Association’s new branch manager for its Spokane office, which serves the Inland Northwest — including Eastern Washington. Before joining the SBA as an economic development specialist in 2013, Nania worked for 30 years in business including 10 years as a consultant.


Year

in

Review

Brief background of your business: I work for two nonprofit trade associations and a for-profit subsidiary. The Realtor associations were established in the 1950s. They serve real estate licensees and the real estate profession by providing continuing education, public relations, legislative and regulatory advocacy and business services. The term “Realtor” is owned by the association and can only be used by members of the association. We have about 1,100 members in our region. The Realtor association also owns and operates a regional Multiple Listing Service for our members, which allows them to share information on listed properties so sellers and buyers have maximum access to and exposure of properties for sale. Number of employees you oversee: 6 How did you land your current role? This is my 37th year as an association executive. I’ve served as CEO for small, medium and large Realtor associations, a regional builders association and two statewide associations – Washington State Funeral Directors Association and the Washington MultiFamily Housing Association. I was raised in the Yakima Valley, and after having had the privilege to live and work in different parts of the country, I wanted to come back to my home territory. Why should the Tri-Cities care about the real estate industry? The Tri-City area is consistently list-

Q&A

Tri-Cities Area Journal of Business • December 2018

41

lola franklin CEO of Tri-City Association of Realtors, Lower Yakima Valley Association of Realtors, Pacific Regional Multiple Listing Service ed by all kinds of national publications as one of the best places to live, work and retire. Our housing market did not suffer through the recession in 2008 as many other parts of the country did and has remained steady with only modest price increases. Housing is still affordable here, with enough variety to appeal to a diverse population. What are the industry’s key highlights from the past year? Market prices increased at a somewhat faster pace than previous years, due to a steady demand and lower inventory. We are beginning to see a leveling off as new developments are completed and come into the market. What’s the real estate forecast for the year ahead? More inventory, a slight decrease in current pricing, but continued high demand.

What is the biggest challenge facing business owners/managers in the real estate sector today? Organizing and positioning their companies to be successful in a rapidly changing technological landscape. The real estate industry is experiencing the most dramatic and fast-paced changes in technology that we’ve seen in several decades. The emergence and influence of online services for consumers is a challenge that owners and managers of real estate brokerages are working hard to stay abreast of and embrace. What is one characteristic that you believe every leader should possess? I’d say there are three: 1. A relentlessly curious nature. 2. An ability to live equally comfortably in the big picture and in the weeds. 3. An innate desire to see other people succeed.

Lola Franklin

What advice would you give someone going into a leadership position for the first time? Always, always, always protect your integrity and live your values. Believe and follow your instincts. Build your network and use it. Find the fun. Who are your role models or mentors? I’ve been so very fortunate to have had many throughout my career: Lynn Melby, Donna Cameron and Glenn Tecker are association management leaders who have inspired, counseled, taught and coached me. I’m grateful for many others as well. uQ&A, Page 42


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Tri-Cities Area Journal of Business • December 2018

Q&A, From page 41 How do you keep your employees motivated? Our employees go over and above their “duties” every day, not only in getting work done, but interacting with our members with a genuine desire to serve them. I can’t really say I motivate them — we are a team whose members care about and support each other, and have a lot of (sometimes weird) fun doing it. How did you decide to pursue the career that you are working in today? I took a leap into unfamiliar territory, joined the professional societies for people doing the same job (American Society of Association Executives and Washington Society of Association

Executives) learned everything I could, found generous mentors and built a network. It only took a couple of years to realize association management was a truly unique and wonderful profession that I would love for the rest of my life. How do you measure success in your workplace? Ours is a people business. We get our work done through people. We are constantly evaluating what we offer our members – does it help them, do they like it, do they use it? Certainly member (volunteer) participation in projects, in governance, and in the other many activities within the association is one measurement, along with the usual revenue metrics and staff turnover.

Year What do you consider your leadership style to be? Collaborative. In volunteer organizations such as the Realtor associations, the process used for decision-making is every bit as important as the decision itself, and decisions that are made with thoughtful input from diverse stakeholders are always better. How do you balance work and family life? Huh? I need to work on this one. I love my job(s) and there are no children still at home, so I tend to put most of my time into my work. What do you like to do when you are not at work? See above question. But I do find time

in

Review

to play with the dogs and plant big flower pots for the porches and deck. What’s your best time management strategy? I try to tackle the big (bad) thing first every day, before I look at email or my to-do list. What’s your favorite podcast? Most-used app? Most are industry specific, like American Society of Association Executives and National Association of Realtors, but my other favorites are TED Talks and Audible. Best tip to relieve stress? I find something to make me laugh. It’s sometimes tough to do but if I can laugh, I can handle anything. And a great big belly laugh with a friend (where you can’t catch your breath because you’re both laughing so hard) is the BEST ever!

uHONOR • CH2M Hill was recognized by the Engineering News-Record with the best small project under $10 million for a roof project on the reduction oxidation facility at Hanford. The facility, that was decommissioned in 1969, had a vulnerable, deteriorating roof. The project created a new structure that integrated into the existing roof, strengthened the building and provides a weather barrier.

uCERTIFICATION • Columbia Basin College’s bachelor of science in registered nursing program has received accreditation by the Commission on Collegiate Nursing Education.

uGRANTS • Two STEM Like Me! grants will help Richland School District schools expand science, technology, engineering and math offerings. William Wiley Elementary received $250 to continue offering the Think Differently afterschool STEM program, where students learn about STEM fields and careers. Chief Joseph Middle School received $1,000 for a tower garden project. Students will grow crops using an aeroponic gardening system. The project will teach students about agricultural STEM careers as well as nutrition, plant development and the impacts on resources from food production. • SCORE Mid-Columbia received a $5,000 grant from SCORE National for its creative strategic visibility plan for 2019 and a $1,000 donation from Banner Bank to help entrepreneurs start or grow their small business. The local chapter, housed at the Tri-City Development Council’s Kennewick office, also achieved bronze status for its accomplishments in 2018, based on national standards for excellence.


Tri-Cities Area Journal of Business • December 2018 uNEW HIRES • Luke Hallowell joined the Boys & Girls Clubs of Benton and Franklin Counties as the new branch director of its Kennewick clubhouse. His last day with the Downtown Pasco Development Authority, where he worked as executive director for two-and-a-half years, was Dec. 14. • Hector DeLeon joined the TriCities Cancer Center’s Support Services team as a social worker. He has more than 20 years of experience and has worked with oncology patients and their specific needs. He most Hector DeLeon recently worked at Trios Health as a social worker and case manager. DeLeon has a master’s in social work from Walla Walla College in College Place. He was born in Toppenish and has lived in the Tri-Cities for 18 years.

uHONORS & AWARDS • Daniel Keith GoodenoughSalazar, son of Zhayr and Keith Goodenough of Benton City, received the rank of Eagle Scout, the Boy Scouts’ highest honor. He is a member of Troop 237, chartered by West Side Church. His leader is Dick Nelson. Goodenough-Salazar had to earn 21 merit badges and show leadership by planning, developing and completing a community service project. For his project, he designed, built and installed five concrete shooting benches for the highpower range for the Rattlesnake Mountain shooting facility in Benton City. The benches aim to make it easier for veterans and disabled individuals to shoot from a sitting position.

Goodenough-Salazar attends Hanford High School and is in the diesel mechanic program at Tri-Tech Skills Center. • Campbell and Co. received an honorable mention in the 2018 Better Business Torch Awards — Business of the Year competition. The 35-year-old Pasco company offers heating, air conditioning, plumbing, electrical and vent services. • The Pasco School District Board of Directors was named a 2018 Board of Distinction by the Washington State School Directors Association. Board President Steve Christensen; Vice President Amy Phillips and members Sherry Lancon, Scoot Lehrman and Aaron Richardson were honored. The annual program recognizes boards that demonstrate effective use of the Washington School Board Standards. • Kennewick Fire Station 5 at 6016 W. 10th Ave. received Firehouse Magazine’s gold award in its Station Design Awards program. The award recognizes outstanding architecture and design of fire departments nationwide. The grand opening of the station, designed by TCA Architecture Planning Inc., was in August 2016. • Banner Bank was named one of the best banks in the U.S. and the best in the Pacific Region by Money Magazine. The region includes Washington, Oregon, California and Alaska. • The city of Kennewick’s Historic Preservation Commission has recognized the Kennewick School District’s Fruitland Building with the 2018 Historic Preservation Award. The award was presented to the district at the Nov. 6 Kennewick City Council meeting. The building was one of five nominated, and the commission chose the Fruitland Building because of its “contribution to the preservation of the heritage of Kennewick” and for its demonstration of “significant and meaningful achievement for the city of Kennewick and its citizens.”

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the 35th anniversary of the winery’s founding. Award organizers noted that honored businesses share a proven ability to successfully grow their companies while serving their communities and delivering exceptional customer service. A panel of nine business leaders served as judges to review applications from numerous family-owned and -operated businesses from the across the state. The judges selected the winery as the year’s best “small firm” family business, defined as a company with fewer than 50 employees in Washington. L’Ecole managing winemaker Marty Clubb owns L’Ecole with his wife Megan and their children Riley Clubb and Rebecca Olson.


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Tri-Cities Area Journal of Business • December 2018


Tri-Cities Area Journal of Business • December 2018 HEATHERSTONE, From page 1 “This property was built in 1996 as an affordable housing complex and tax credit housing,” Gongaware said. “We came in with the concept and idea that we wanted to preserve affordable housing for the long term. We developed a game plan to set it up for the next useful life of the asset.” The property has changed hands several times over the years, most recently purchased for $41.6 million on Nov. 21, under the limited partnership known as Heatherstone Preservation. “Heatherstone Preservation is the ownership entity that acquired it as a general partner and ownership entity as a whole. We bought it as an institutional investor to deliver the tax credit,” Gongaware said. The new buyers receive those tax credits through the Washington State Housing Finance Commission, or WSHFC, which describes itself as a “publicly accountable, self-supporting team, dedicated to increasing housing access and affordability and to expanding the availability of quality community services for the people of Washington.” The WSHFC said it has created and preserved affordable homes for more than 334,000 people across the state in the past 32 years. It distributes federal housing tax credits, which allow developers to raise capital by selling the credits to investors. For this project, the estimated taxcredit equity totals $23.2 million, with a tax-exempt bond worth $43 million and a taxable bond of $6.6 million. “Every part of our state is experiencing a crisis in housing affordability, and the Tri-Cities is no exception,” said Karen Miller, chair of the Housing Finance Commission. “We’re very pleased to be able to finance not only new construction of affordable apartments, but also the preservation of existing ones like Heatherstone, which will now remain affordable for at least 34 years, thanks to the low income housing tax credit.” Since the WSHFC formed in 1987, this tax credit has financed more than 30 properties in Benton and Franklin counties, creating or preserving 2,840 rental units and another 427 through the nonprofit bond program. The 455 units at Heatherstone include 95 apartments for people with disabilities. “The city of Kennewick commends this non-taxpayer, private investment in our community,” said Kennewick Mayor Don Britain. “Quality of life is a top priority and strategic focus area for the city council. A necessary component for quality of life is affordable and stable housing options that support our growing city.” Through a series of community meetings, residents of Heatherstone were made aware of the plans to remodel the complex, which will affect all the units, ranging from studios to three-bedroom apartments. “Interior rehab for each individual unit will be sequenced on a building-by-building basis,” Gongaware said. “Simultaneously, the exterior rehab will go through in sequence and may or may not be simultaneous.” Tenants will be moved to a “hospitality unit” on site for about a week while improvements are made to their unit. Heatherstone Preservation will provide

The Heatherstone Apartment complex in east Kennewick is undergoing a large remodel that will update all 455 units, thanks to a $19.8 million investment. New owners spent $41.6 million recently to buy the affordable housing complex that spans nearly 25 acres near Park Middle School. (Courtesy Security Properties Inc.)

moving boxes and assistance with removing personal items from kitchens and bathrooms so work may be done, and the items eventually returned to newlyrehabbed cabinets and cupboards. “We will do large investments in energy-efficiency to improve the overall environmental impact of the property,” Gongaware said. Since the renovation process will take more than a year from beginning to end, residents will go through a formal communication process as their home is scheduled for improvements. This may include a 60-day, 30-day and one-week notice before a tenant is relocated to a hospitality unit. “We are in no way kicking them out.

There will be some inconvenience and we will do our best to minimize that. But this is a substantial improvement in their overall living space and community as a whole,” Gongaware said. Exterior work will take place as the weather cooperates. Improvements include removing some of the extra garage structures to reduce the density of the complex, which spreads across nearly 25 acres. “We think this will create a better resident experience,” Gongaware said. Owners do not have an exact figure on the number of residents who live at the site, but most units are occupied. The complex includes 103 three-bedroom apartments, 200 two-bedroom apartments,

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140 one-bedroom apartments and 12 studios. Units range from 502 square feet to 1,244 square feet. Heatherstone is considered a “rentrestricted” complex. Gongaware said these restrictions are typically in place for 30 years, and since 22 years have lapsed since its original construction, there are a limited number of years remaining on the original regulatory agreements. “We’re going to put it back through the tax credit system and put new 30-year affordability restrictions in place,” he said. To live at the site, residents must go through an income certification process with a restriction that they may not make more than 50 percent or 60 percent of the area median income, as published by the U.S. Department of Housing and Urban Development guidelines. Rent is restricted based on income and the unit the tenant is living in, as the amount may be adjusted depending on how many qualified residents are in each unit. On its website, Heatherstone Apartments lists typical rent costs at $562 for a studio and $597 for a one-bedroom. Residents can expect to pay between $718 and $876 for a two-bedroom and between $822 and $1,007 for the largest units on the property. There are 10 employees at Heatherstone, with half of the workers in the office and the other half working as maintenance staff. The team manages and maintains the 38 residential buildings, as well as three community buildings and two pools. The community buildings also will be part of the multi-million dollar remodel.

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Tri-Cities Area Journal of Business • December 2018

Business Profile

Longtime Pasco trophy shop strives to make lasting memories BY JEFF MORROW

for Tri-Cities Area Journal of Business

For Mark Howell, the key to running a successful business is more than just making gobs of money. As the owner of Sandy’s Trophies in Pasco, Howell believes caring a lot about people is just as, if not more important, than the bottom line. He and his first wife bought the established business from the original owner, C.E. “Sandy” Sandstedt, in 1987. Sandstedt started the business in 1964. “So I’ve been here for 31 years,” Howell said. To survive in the trophy business that long, the store has had to learn to diversify. Howell and his staff have attended annual conferences to keep up to date on the latest products and technology. Besides trophies, medals and plaques, Sandy’s Trophies also can create award clocks, crystal awards, cup trophies, acrylics, electric plates, display cases, signs, memory boxes and urns, among other items. “Trophies are No. 1, but plaques and acrylics are getting popular,” Howell said. “People like to change things up.” The company has numerous longtime customers in the Tri-Cities – individuals and companies such as McCurley Integrity Dealerships and Pacific Northwest National Laboratory. “The busiest time is May and June, when school is letting out,” he said. “We

Mark Howell, center, owns Sandy’s Trophies in downtown Pasco. He’s standing in front of a display of trophies with employees, from left, Sandy Stephens, Jaime Stephens, Debbie Wirick and Gregg Wirick. Howell has owned the business since 1987, but it’s been open since 1964.

work with a lot of local businesses, too.” A lot of companies also give out awards around that time. “We do urns for funeral homes,” Howell said. “And we do work for other trophy shops outside of the Tri-Cities that don’t have the ability to do certain things. They’ll also do stuff for us. We trade stuff back and forth.” Keeping a black bottom line has helped the business weather slow times. “I try to manage the money well, so that during the slow times I’ve never had to lay anyone off,” Howell said. That’s important to him. “I just try to take care of everybody, mostly our employees,” he said.

It’s a loyal group, including some family members. “The rookie has been here 20 years,” Howell said. They all adhere to one simple rule, which Howell calls the key to their success. “No. 1, we try to take care of the customer,” he said. “But we also have three sayings. First is, ‘You won’t believe what we can do for you.’ Second is, ‘Be the best you can be.’ And the last one is, ‘Sandy’s Trophies makes memories that last a lifetime.’ ” But Howell is also a devoutly religious man. His main company sign has “Jesus is

Lord” on it. Howell admits to battling drugs years ago – he last took drugs in 1994 – and there were a number of times he could have died. But he didn’t. He survived, and he appreciates his second chance by caring about others so much, whether it’s his employees or customers. Or even a reporter, who received sincere hugs from Howell during this interview not once, but twice. Or just a neighbor or friendly face that pops in at the store in downtown Pasco. “People stop in and say hi all of the time,” he said. It’s why he volunteers as a board member for the Tri-Cities Water Follies. His store also creates the race trophies. And why he has created and donated 64 plaques (at $150 each) to the Tribute to Fallen Soldiers Northwest program, which gives the plaques to the families of soldiers who have died in battle. For Howell, these are the things that are important in life while he does business. It’s why he loves what he does. “I don’t see myself retiring,” he said. “I love watching people smile when they come into the store. This is all about friendships and relationships.” Sandy’s Trophies: 800 W. Lewis St., Pasco; 509-547-0007; sandystrophies. com.


Tri-Cities Area Journal of Business • December 2018

BUSINESS PROFILE

Customers hungry for hams find tasty fare in Kennewick

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Businesswoman considers expansion plans after first year in business BY JEFF MORROW

for Tri-Cities Area Journal of Business

Almost one year to the date Vivian Terrell opened the Tri-Cities’ first HoneyBaked Ham Café, the entrepreneur feels the business has been a success. “I feel good. I’d give this last year an 8,” said Terrell, on a scale of 1 to 10 with 10 being the best. A steady stream of customers came through the door during a recent day at 731 N. Columbia Center Blvd., Suite 122, in the Columbia Summit shopping center in Kennewick, across the parking lot from Planet Fitness, The Bookworm and Dutch Bros. Coffee. “The challenge is still getting the word out about us,” said Terrell, who will celebrate the one-year anniversary of her franchise Dec. 19. “Just taste it. The toughest part in the first year has been about getting people familiar with HoneyBaked Ham. People think we only sell ham.” Founded 60 years ago, the Georgiabased HoneyBaked Ham Co. has 400 locations nationwide as well as an e-commerce site. The company specializes in glazed hams, turkey breasts, whole turkeys, side dishes, desserts and a variety of

main dish proteins. Hams are glazed on site. Customers can come to the store to pick up their meats, along with a variety of side dishes and desserts that can be heated up at home. The lunch menu includes sandwiches, soups, salads and side dishes. Terrell came to the Tri-Cities from Florida in 2006 after she was hired to be the circulation director for the Tri-City Herald. Eventually, she left the Herald and was looking to run her own business. At one point, she zeroed in on three franchise opportunities. “I was back home in Florida, and I stopped by a HoneyBaked Ham store,” she said. “People were in line for hours and out the door, because they were putting out a quality product. It’s not processed ham. It’s not pressed. It’s real ham off the bone. They have a loyal following, too.” The lines out the door she refers to? It’s true. Just Google HoneyBaked Ham and look at the news stories. People line up for the hams and turkeys. Terrell went through an eight-step process with HoneyBaked Ham corporate to be approved as a franchise owner. A franchise owner must have at least $350,000 of net worth, at least $100,000

Vivian Terrell opened the Tri-Cities’ first HoneyBaked Ham Café in Kennewick last December. In addition to café fare, the franchise also sells meats, side dishes and desserts that can be heated up and served at home.

of liquid assets and a strong credit history to be approved. The introductory franchise and development fee is $30,000, and for any new stores the price is dropped to $20,000. The company has four franchise lending institutions it works with and uses for franchisees. Terrell was so sure of the company that she dove in and owns the franchise rights for the Tri-Cities. “Eventually, I am thinking of expanding,” she said. “But I’d do a smaller store, like 1,200 square feet.”

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• Terry Day

• Cindy Sams

• Brice Fullingim

• Jeff Sperline

• Rik Jones

• Tom Stride

Dayco Heating & Air Magnum Promotions Tri-City Tees

• Darlene Hathaway New York Life Eagle Strategies

• George Hefter

TCT Computer Solutions

• Justin Kasparek

Tri-Cities Phone Repair

Monteith Insurance

Sperline Raekes Law

Tritan Plumbing

• Brian Toone

Jewelry Design Center

• Drew Ziegler Moon Security


48

Tri-Cities Area Journal of Business • December 2018

HAM, From page 47 “We opened on Dec. 19 (2017) with the paint still wet,” she said. The Kennewick store is the second in Eastern Washington. There is one in Spokane. The café has been busy, Terrell said. “The tavern club is our most popular sandwich, and people will come in for it for lunch and dinner,” Terrell said. The ham classic, which is $6.59, is also very popular. And the hams. Always the hams. A bone-in 8- to 10-pound ham ranges from $63 to almost $80. “Some people are just extremely loyal,” said Terrell, who shared some anecdotal stories. “I love talking to my customers and being able to listen to their stories,” she said. “One person said, ‘Thank you!

Finally! You’re here!’ ” Another thanked her because his mother always made him drive to Portland every year to get a ham from a HoneyBaked Ham store there. “So many people are so grateful that we’re here,” she said. But those are the ones who already know about the store. Terrell takes the product to those who don’t. “I’ve got to go out and do sales calls a few times a week,” Terrell said. “I hand out samples to businesses. We offer catering and boxed lunches. So it’s a grass-roots effort. I show them and say, ‘Look what we have to offer.’ ” It’s worked. This year, one company ordered 28 hams for its employees for Christmas.

Thanksgiving, she said, went well. “Quite a few people pre-ordered hams,” she said. “We also sold whole smoked turkeys, roasted turkeys and Cajun turkeys.” She’s expecting a big Christmas season, too. “The most important thing I can say is for your holiday, we can be your complete holiday headquarters,” Terrell said. “I want to be able to provide the highest quality items for your holidays.” The season should keep her 10 employees busy. “Most of them have been here since we opened last year,” she said. “The most rewarding thing is giving people a chance for employment. I do mentor a lot of these young people. For most of them, it’s their first job.” It’s been a great experience this first

year, Terrell said. “The best thing about owning your own business is being able to give back,” she said. That means providing a product to someone who won’t have to drive a long distance to get it. Or donating food or money to a charity. “I was looking for a company that would allow me to give back,” she said. But the focus in the coming months will be continuing to get the word out. “We offer samples all of the time,” Terrell said. “I want to get to the point where people are lined up out the door. We provide the best-tasting ham in the TriCities. You will love it. You will be hooked.” Store hours are 10 a.m. to 6 p.m. Monday through Friday and 10 a.m. to 5 p.m. Saturday. The store will have extended holiday hours. Visit website for details. Honeybaked Ham: 731 N. Columbia Center Blvd, Suite 122, Kennewick; 509579-5855; honeybaked.com.

uDONATIONS • Desert Canyon Mortgage in Kennewick held a raffle and raised $1,100 for the Alzheimer’s Association. • STCU credit union has been named the primary sponsor for The Children’s Reading Foundation of the Mid-Columbia’s Books for Babies program starting in January. The $10,000 donation will help the program provide a new board book and early reading information to all new mothers after births at local hospitals. STCU opened the Southridge Financial Home Loan Center in November and STCU Queensgate Financial Center will open in January. • Desert Hills Middle School in Kennewick received Ramsey Solutions’ Foundations in Personal Finance curriculum from Account Sense PLLC in Kennewick. • Roasters Coffee, a locally owned and operated company, donated all profits, or $3,042, from every drink sold Nov. 26 at all Tri-Cities Roasters locations, to Mid-Columbia Meals on Wheels. • For the second year in a row, Tom and Della Seim of Richland, longtime supporters and advocates for Meals on Wheels, challenged the leadership of Senior Life Resources Northwest to raise $10,000, which they would match dollar for dollar. The challenge raised more than $32,000 for the MidColumbia Meals on Wheels program.

uBOARDS • Richland High School Counselor Denise Reddinger was appointed to Washington’s Work-Integrated Advisory Committee. She will work with educators and industry leaders from around the state to advise the Washington Legislature on how to create and support career-related learning opportunities in schools. The committee was created earlier this year to enhance shared needs between education and workforce sectors.


Tri-Cities Area Journal of Business • December 2018

PUBLIC RECORD uBANKRUPTCIES Bankruptcies are filed under the following chapter headings: Chapter 7 — Straight Bankruptcy: debtor gives up non-exempt property and debt is charged. Chapter 11 — Allows companies and individuals to restructure debts to repay them. Chapter 12 — Allows family farmers or fishermen to restructure finances to avoid liquidation for foreclosure. Chapter 13 — Plan is devised by the individual to pay a percentage of debt based on ability to pay. All disposable income must be used to pay debts. Information provided by the U.S. Bankruptcy Court in Spokane.

CHAPTER 7 Monteco T. Ousley, 2101 Steptoe St., Richland. Derek W. Horsfall, 24 N. Tweedt Place, Kennewick. Elias Correa-Rojas and Melissa Correa, 2618 W. Brown St., Pasco. Eric P. Zaring, 1472 Rimrock Ave., Richland. Janette Atilano, 127302 Old Inland Empire, Prosser. Jacob A. Rice, 5820 W. Argent Road, Pasco. J. Jesus F. Chavez, 21403 S. Haney Road, Kennewick. Nickey J. Priest, 1138 W. 10th St., Kennewick. Tiffani S. Reyes, 425 N. Columbia Blvd., Kennewick. Gary W. and Katherine L. McGuire, 250 Gage Blvd., Richland.

Bonnie R. Wilkes, 407 S. Grant Street, Kennewick. Arturo and Jennifer L. Balderas, 4003 Meadow View Drive, Pasco. Marilou Fernandez, 6005 Chapel Hill Blvd., Pasco. Eric Clara, 24716 N. Crosby Road, Prosser. Melanie B. Hensley, 5100 W. Clearwater Ave., Kennewick. Esther M. Morales, 213903 E. 194 PRSE, Kennewick. Xochitl J. Gonzalez, PO Box 5184, Benton City. Rebecca L. Shaw, 3913 Cabrillo Court, Pasco. Sandra Merwin, 4333 W. Ninth Place, Kennewick. Raquel Espara, 6904 Rogue Drive, Pasco. Fabiola V. Landeros, 1728 W. Hopkins, Pasco. Rosa Alcaraz, 6112 Klickitat Lane, Pasco. Derek L. and Jennifer M. Neal, 1605 Thayer Drive, Richland. Darel L. Kohn, Jr., 4804 Cypress Court, Pasco. Geoffrey S. Hayes, 1009 S. Newport St., Kennewick. Alejandro J. Pena and Irma Y. Osollo, 2920 S. Tacoma Place, Kennewick. Kevin Caufield, 7816 White Bluff Court, Pasco. Valente V. Ochoa, 1708 W. Court St., Pasco.

Michael McEnroe, 5407 W. 17th Ave., Kennewick. Craig R. Anderson, 8961 W. Quinault Ave., Kennewick. Ricardo M. Estrada, 417 W. Shoshone, Pasco. Elio and Feliciana Campos, PO Box 148, Eltopia. Delfina Moreno-Arreguin, 814 N. First Ave., Pasco. CHAPTER 13 Donna E. Morse, 3002 S. Waverly, Kennewick. Ruben and Sandra Manzo, 850 Aaron Drive, Richland. Keith M. Walker, 419 W. 21st Place, Kennewick. William J. and Nancy A. Deatherage, 1735 Sagewood St., Richland. Terrence R. Baker, 1003 Snow Ave., Richland. Miriam Ocampo, 934 Margaret St., Prosser. Clayton A. and Mitzie A. Fowler, 2941 Timberline Drive, West Richland. Anthony V. Ward, PO Box 708, Hermiston, Oregon. Sara L. Moon, 502 Mercer Court, Prosser. Alejandro R. and Isabel Solis, 8519 W. Falls Place, Kennewick. Raul Lopez, 1111 W. Davis St., Connell.

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uTOP PROPERTIES

Top property values listed start at $500,000 and have been rounded to the nearest hundred figure.

BENTON COUNTY 2454 Woods Drive, Richland, 2,803-square-foot, residential home. Price: $549,900. Buyer: Joseph & Carol Barnett. Seller: Brian & Stacey Reilly. 386 Columbia Point Drive, Unit 304, Richland, 2,981-square-foot, residential home. Price: $720,000. Buyer: Richard & Jan Stout. Seller: Joseph & Carol Barnett. 1412 Meadow Hills Drive, Richland, 2,912-square-foot, residential home. Price: $750,000. Buyer: Walberto & Connie Cantu. Seller: Solferino Homes. 12106 S. Cottonwood Creek Blvd., Kennewick, 2,636-square-foot, residential home on 0.86 acres. Price: $550,000. Buyer: Eric Melling & Megan Bruce. Seller: Robert & Dawn Ellsworth. 1407 Meadow Hills Drive, Richland, 2,693-square-foot, residential home. Price: $623,900. Buyer: Robert & Dawn Ellsworth. Seller: P&R Construction. 2227 Sky Meadow Ave., Richland, 2,343-square-foot, residential home. Price: $585,000. Buyer: Patricia Paviet. Seller: Carrie Almquist. 84803 E. Wallowa Road, Kennewick, 0.54 acres of undeveloped land. Price: $514,900. Buyer: Bradley & Heather Siemens. Seller: Hammerstrom Construction.

uPUBLIC RECORD, Page 50


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Tri-Cities Area Journal of Business • December 2018

PUBLIC RECORD, From page 49 6602 W. Hildebrand Blvd., Kennewick, 9.05 acres of undeveloped land. Price: $510,000. Buyer: AR Holdings. Seller: Jacob & Laura Roth. 3402 S. Morain St., Kennewick, 2,398-square-foot, residential home. Price: $615,000. Buyer: Vincent & Susan Dina. Seller: Roger & Kathleen Longwell.

1212 W. 10th Ave.; 1114 W. 10th Ave.; 1138 W. 10th Ave., Kennewick, multiple apartment buildings on 5.86 acres. Price: $41,600,000. Buyer: Heatherstone Preservation. Seller: Heatherstone ICG Apartment Portfolio. 1721 W. Kennewick Ave., Kennewick, 5,078-square-foot, commercial building. Price: $515,000. Buyer: JL 1918 LLC. Seller: Pass Properties.

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2780 Sunshine Ridge Road, Richland, 0.54 acres of undeveloped land. Price: $524,000. Buyer: Clarence & Catherine Hammack. Seller: Dennis Sawby Construction. 2612 Falcon Lane, Richland, 2,915-square-foot, residential home. Price: $786,500. Buyer: John Sallese & Richard Meyers. Seller: P&R Construction. 604 Punkie Lane, Richland, 3,374-square-foot, residential home. Price: $546,000. Buyer: Kalpana Singh. Seller: Kathleen Paranada. 300 Columbia Point Drive, Unit F122, Richland, 2,232-square-foot, residential home. Price: $540,000. Buyer: Marvin Hernandez & Joan Sato-Hernandez. Seller: Kirk & Shawna Heaton. FRANKLIN COUNTY 11740 Talon Court, Pasco, 0.66 acres of undeveloped land. Price: $897,100. Buyer: Michael & Belinda Money. Seller: Titan Homes. 12001 Blackfoot Drive, Pasco, 2,964-square-foot, residential home. Price: $548,900. Buyer: Alison & Jerred Erickson. Seller: Hammerstrom Construction. 503 Fraser Drive, Pasco, 2,979-squarefoot, residential home on 5 acres. Price: $586,000. Buyer: Viktor & Yalizaveta Kovinev. Seller: Robin Jackson.

uBUILDING PERMITS

Building permit values have been rounded to the nearest hundred figure.

BENTON CITY City of Benton City, 708 Ninth St., $86,600 for commercial remodel.

Contractor: South Paw Masonry. Kiona-Benton City School District, 913 Horne Drive, $17,700 for a heat pump/ HVAC. Contractor: Apollo Sheet Metal. BENTON COUNTY AT&T, 165755 S. 812 PRSE, $20,000 for an antenna. Contractor: General Dynamics Info Telecommunications. Agrium US, 227515 E. Bowles Road, $2,015,200 for commercial reroof. Contractor: Icon Corporation. FRANKLIN COUNTY BV AL Pasco 1, 5921 Road 60, Pasco, $73,000 for plumbing and $197,400 for a fire alarm system. Contractors: Interwest Technology and Blue Mountain Fire Protection. KENNEWICK First Edison, 530 N. Edison St., $40,000 for tenant improvements and $6,000 for HVAC. Contractors: A&G Solutions and Falcon Electric. David Baker, 608 S. Olympia St., $14,300 for commercial construction. Contractor: McCellan Construction. Yakima Valley Farm Workers, 2611 S. Quillan Place, $21,200 for commercial remodel. Contractor: Clark Custom Remodeling. Alberto Cossio, 900 N. Cleveland St., $14,000 for commercial construction. Contractor: owner. Brinkley Investment, 6562 W. Brinkley Road, $700,000 for new commercial construction. Contractor: MH Construction. Fortunato, Inc, 6500 W. Clearwater Ave., $18,000 for commercial remodel. Contractor: Tool Tech. Thomas Berg, 114 S. Auburn St., $18,000 for commercial remodel. Contractor: Tool Tech. Heatherstone Apartments, 1212 W. 10th Ave., $4,295,000 for commercial remodel, $420,000 for HVAC and $968,000 for plumbing. Contractors: Walker Construction, Apollo Inc. and Columbia River Plumbing and Mechanical. Heatherstone Apartments, 1114 W. 10th Ave., $8,023,000 for commercial remodel, $784,000 for HVAC and $195,200 for plumbing. Contractors: Walker Construction, Apollo Inc. and Columbia River Plumbing and Mechanical. Heatherstone Apartments, 1138 W. 10th Ave., $3,834,000 for commercial remodel, $385,000 for HVAC and $880,000 for plumbing. Contractors: Walker Construction, Apollo Inc. and Columbia River Plumbing and Mechanical. Bruce Co, 5115 W. Brinkley Road, $500,000 for commercial remodel, $192,000 for HVAC and $70,000 for plumbing. Contractors: Chervenell Construction, Bruce Heating & Air and BNB Mechanical. Crawford Marsh, 512 N. Young St., $6,000 for a sign. Contractor: Mustang Sign Group. Wyo-Wash Corporation, 1408 N. Louisiana St., $6,000 for a sign. Contractor: Quality Signs. Arrowhead Properties, 7403 W. Arrowhead Ave., $65,000 for commercial remodel, $14,000 for HVAC and $5,000 for plumbing. Contractors: JNM Construction, Integrity Heating & Air and Rick’s Plumbing. Adam Evans, 7514 W. Yellowstone Ave., $85,000 for tenant improvements. Contractor: Jones Building & Design.

uPUBLIC RECORD, Page 51


Tri-Cities Area Journal of Business • December 2018 PUBLIC RECORD, From page 50 Glen Chalcraft, 2523 W. Kennewick Ave., $13,800 for tenant improvements. Contractor: Western Equipment Sales. KB&G, 910 W. Seventh Place, $12,500 for a sign. Contractor: Mustang Sign Group. Columbia Mall Partnership, 1321 N. Columbia Center Blvd., $10,100 for HVAC. Contractor: Campbell & Company. Columbia Mall Partnership, 1321 N. Columbia Center Blvd., $7,500,000 for new commercial construction, $343,500 for HVAC and $140,000 for plumbing. Contractors: Fulcrum Construction, Total Energy Management and Riggle Plumbing. ME & CE, 6917 W. Grandridge Blvd., $32,000 for tenant improvements. Contractor: AJ Construction & Development. Crown Village Apartments, 445 N. Volland St., $131,500 for commercial reroof. Contractor: Silver Bow Roofing. PASCO WA Industrial Properties, 355 N. Commercial Ave., $961,000 for new commercial construction. Contractor: to be determined. Real Property Acquisitions, 4824 Broadmoor Blvd., $950,100 for new commercial construction. Contractor: to be determined. Medelez Trucking, 3275 Travel Plaza Way, $1,364,600 for new commercial construction. Contractor: O’Brien Construction. Port of Pasco, 1705 W. Argent Road, $7,000 for a fire alarm system. Contractor: Moon Security. Port of Pasco, 2101 W. Argent Road, $8,535,900 for new commercial construc-

tion. Contractor: to be determined. First Congregational Church, 9915 W. Argent Road, $15,000 for an antenna/ tower. Contractor: General Dynamics Info Telecommunications. St. Patrick Catholic Parish, 1320 W. Henry St., $40,000 for an antenna/tower. Contractor: Legacy Power Systems. Nancy Heaton, 1828 W. Court St., $5,000 for a sign. Contractor: Baldwin Sign Company. Tri-Cities Retirement, 2000 N. 22nd Ave., $325,000 for commercial reroof. Contractor: JRC Inc. City of Pasco, 535 N. First Ave., $5,000 for commercial remodel. Contractor: owner. Alfredo Avila, 913 W. Lewis St., $20,000 for commercial remodel. Contractor: Western Equipment Sales. Circle K Stores, 4805 Road 68, $11,400 for a sign. Contractor: A-1 Illuminated Sign Co. Circle K Stores, 3109 W. Court St., $5,700 for a sign. Contractor: A-1 Illuminated Sign Co. Port of Pasco, 4022 Stearman Ave, $65,500 for tenant improvements. Contractor: owner. Twin City Foods, 5405 Industrial Way, $19,900 for commercial addition. Contractor: Raymond Handling. Quail Investments, 2325 W. Lewis St., $59,800 for tenant improvements. Contractor: Blankenship Commercial. PROSSER DT Rathdrum, 1309 Meade Ave., $125,300 for commercial remodel. Contractor: Mountain States Construction. Valley Theater, 1226 Meade Ave., $7,800 for commercial remodel. Contractor: AJW Construction.

Pinnacle Sleep, 354 Chardonnay Ave., $205,300 for tenant improvements. Contractor: JT Remodeling & Construction. US Bank Trust, 1026 Concord Way, $19,700 for commercial remodel. Contractor: O&D Ewing Construction. Prosser School District, 2001 Highland Drive, $6,000 for commercial addition. Contractor: Pepsi Cola. RICHLAND First Richland LP, 2741 Queensgate Drive, $285,000 for tenant improvements. Contractor: Cahill Construction. Bethel Church, 598 Shockley Road, $12,300 for tenant improvements. Contractor: owner. MSR Properties, 1368 Jadwin Ave., $75,000 for tenant improvements. Contractor: Dovetail Joint. In Hwan Chan, 62 Columbia Point Drive, $40,900 for commercial reroof. Contractor: Palmer Roofing. Central WA Corn Processors, 2908 Logston Blvd., $237,000 for new commercial construction. Contractor: Premier Excavation. Zenitram Properties, 1125 Aaron Drive, $1,185,300 for new commercial construction. Contractor: MH Construction. Kadlec Regional Medical Center, 888 Swift Blvd., $1,568,000 for tenant improvements. Contractor: Bouten Construction Co. Boost Builds, 503 Knight St., #A, $10,000 for demolition and $146,600 for tenant improvements. Contractor: Chervenell Construction. Tapteal Apartments, 1775 Columbia Park Trail, $210,000 for tenant improvements. Contractor: Rush Hill Construction. DP Management, 295 Bradley Blvd.,

51

#300, $10,000 for tenant improvements. Contractor: Don Pratt Construction. WEST RICHLAND City of West Richland, 3803 W. Van Giesen St., $200,000 for tenant improvements. Contractor: owner. RSR Strait Investments, 4242 W. Van Giesen St., $10,000 for tenant improvements. Contractor: owner.

uBUSINESS LICENSES At press time, city of Richland business licenses were not available.

KENNEWICK VI Construction, 10251 Ridgeline Drive. CJ Mitchell Sports Officials Academy, 8220 W. Gage Blvd. Sunshine Cleaning Services, 2825 Copperbutte St., Richland. Speedy Glass, 5623 W. Clearwater Ave. Columbia Basin Biomedical, 2906 S. Jean St. Wildland Labs, 723 The Parkway, Richland. Keystone Automotive Industries, 501 N. Quay St. T&M Mortgage, 1360 N. Louisiana St. East Africa Halal, 126 Vista Way. Morfin Law Firm, 7325 W. Deschutes Ave. ITC Global Networks, 8675 W. 96th St., Overland Park, Kansas. Linhoff & Linhoff, 15 N. Auburn St. Dan’s Market, 424 S. Gum St. Apline Electric Lighting and Maintenance, 257 Basin Drive, Burbank. Bottom Line Accounting, 6676 W. 33rd Place. Mane FX, 6855 W. Clearwater Ave.

uPUBLIC RECORD, Page 52


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Tri-Cities Area Journal of Business • December 2018

PUBLIC RECORD, From page 51 ALC Carpentry, 418 Anaconda Ave., Pasco. Built Green Contracting, 1607 W. 21st Ave. Progressive Business Media, 1804 W. 11th Ave. Vista Mart, 2610 W. Kennewick Ave. Jiffy Lube, 2802 W. 10th Ave. Scott McDonald Painting, 1008 N. Road 48, Pasco. Corona’s Auto Detail, 737 W. Brown St., Pasco. JD Dimensions Construction, 1732 W. Yakima St., Pasco. Chandlers Painting, 826 S. Hartford St. 4JB Consulting, 4606 W. Grand Ronde Ave. Home Appliance Liquidator, 1790 Fowler St., Richland. Amigo Cell Phone Repair, 4428 W.

Clearwater Ave. Stick Built, 7031 W. Wernett Road, Pasco. R2 Northwest, 920 S. 47th Ave., West Richland. Infinity Hair, 500 W. First Ave. Ojeda, 5790 W. Van Giesen St., West Richland. Dove of Peace Healing Center, 317 N. Underwood St. Capa Building Management, 1606 W. 35th Ave. Mas Construction, 200 S. Union ST. Minnis Wedding Services, 465 N. Arthur St. G Hays Construction, 200 S. Union St. Phatsalyns Beauty Salon, 1360 N. Louisiana St. Full Circle Concrete, 1210 W. 30th Ave. Knots and Grounds Espresso, 504 E. First Ave. Tadeo Electric, 5415 Oriole Lane,

Pasco. PRS Bookkeeping, Payroll & Tax, 601 S. Fir St. Tri-City Taxidermy, 706 W. 49th Ave. Hef Diversified, 1351 E. Third Ave. Macs Medical, 3904 S. Cascade St. Rez Rei, 29904 S. 959 PRSE. Wood Iron Construction, 158102 W. McCreadie Road, Grandview. Dhart Consulting Group, 322 E. 36th Place. Sbi Tech, 6718 S. 216th St., Kent. VCA Vineyard Animal Hospital, 12401 W. Olympic Blvd., Los Angles, California. Olympus Scientific Solutions Technologies, 421 N. Quay St. JH Construction, 8703 Packard Drive, Pasco. Golden Years Consulting & Placement Advisors, 7701 W. Fourth Ave. Advanced Spinal Institute, 7403 W. Arrowhead Ave.

Top Level Construction, 5120 Antigua Drive, Pasco. Dug Excavation, 2220 S. Broadway Ave., Othello. Shopoffun.com, 1321 N. Columbia Center Blvd. Prime Roofing & Sheet Metal, 421 E. Eighth Ave. Family First Senior Care, 521 N. Argonne Road, Spokane Valley. Tricities American Shaman, 6821 W. Clearwater Ave. K9Haberdashery, 1616 W. 24th Ave. Remain at Home Senior Care, 1030 N. Center Parkway. Elite Roofing Specialists, 414 S. Gum St. A-Y Cleaning Services, 141 N. Canal Blvd., Mesa. GGG Collision, 1615 E. Chemical Drive. Stewco Management, 200 W. 50th Ave. Truvision Solutions, 8350 W. Grandridge Blvd. Remedy Urgent Mobile Medicine, 5007 Marlin Lane, Pasco. Tri-City Sheds, 8415 Packard Drive, Pasco. Alpha Recycle, 601 E. Third Ave. Shangrila Massage, 5917 W. Clearwater Ave. K.A. Cleaners, 8220 W. Gage Blvd. VJM Multi Care Services, 35 S. Louisiana St. J&G Hauling, 1355 Milburn St., Walla Walla. Tricities Delivered Goods, 1609 McPherson Ave., Richland. Salon Sage, 9 W. Kennewick Ave. Sanopso, 8350 W. Gage Blvd. Paul Schaub Construction, 959 N. Oklahoma St. JGR Concrete Solutions, 3603 W. John Day Ave. HC Maintenance Services, 4228 W. John Day Place. Cutter Electric, 8614 S. 222nd St., Kent. Sachi Co., 535 N. Montana St. The Arch Artist, 2728 S. Fruitland St. Guerrero’s Plastering and Stone, 1712 N. 20th Ave., Pasco. Maverik, 4306 W. Clearwater Ave. Image by Mary, 8458 W. Gage Blvd. Extra Smile Dental, 7233 W. Deschutes Ave. Platinum Homes/Wealth X Real Estate, 3425 E. A St., Pasco. C&M Contracting, 913 S. Garfield St. LKQ Tri Cities, 501 N. Quay St. Roc Management Services, 1305 W. Fourth Ave. Atlantic Auto Transport, 8350 W. Grandridge Blvd. Sonrise Properties Tri-Cities, 402 E. Seventh Ave. Precision Logistics, 1209 W. Entiat Ave. Fast Floor Guys, 19 N. Cascade St. Adam H. Berkey’s Northwest Pole Buildings, 3127 S. Caballo Road. Garcia’s Rock, 3520 W. Margaret St., Pasco. Jones Building & Design, 10608 S. 2083 PRSE. Vseed Capital Partners, 1030 N. Center Parkway. Tool Tech, PO Box 40817, Eugene, Oregon. The Dawg House, 3902 W. Clearwater Ave. Ranchland Homes, 2204 Enterprise Drive, Richland. PASCO Carniceria La Cabana #2, 5426 Road 68. Donitas Tacos, 316 N. 20th Ave. A&C Lawncare & Maintenance, 4908 Tradition Drive.

uPUBLIC RECORD, Page 53


Tri-Cities Area Journal of Business • December 2018 PUBLIC RECORD, From page 52 Green Cross, 3521 W. Court St., Suite C. Strive Group, 6722 W. Kennewick Ave., Suite B., Kennewick. Camping World RV Sales, 9420 Sandifur Parkway. Restaurante Guadalajara, 528 W. Clark St. Drop Records, 5115 Cleveland Lane. Maui Wowi Coffees and Smoothies, 6006 Panther Lane. Jocho’s Tacos, 510 W. Lewis St. Macro Kings, 1738 Davison Ave., Richland. King David Construction, 303 N. 20th Ave. Janitorial Excellence, 8350 Grandridge Blvd., Kennewick. All Star Cars Auto Repair, 2021 N. Third Ave. SignCraft, 1120 Tieton Drive, Yakima. JK Jelly, 90 Gallant Road, Burbank. All Seasons Contractors, 3205 N. Commercial Ave. ARC Fabrication, 240 SE Second, Suite A, Hermiston, Oregon. The Magnetic Mane, 2213 Road 52. Black River Seal Coating, 7431 Van Belle Road, Sunnyside. Suhey’s Interpreting Services, 5501 W. Hildebrand Blvd., Kennewick. Pro Vac, 5618 Concord Drive. Tri-Cities Delivered Goods, 1609 McPherson Ave., Richland. Liberty Tax Service, 2211 W. Court St., Suite F. Hancock Sandblast & Paint, 2151 E. Dock St. Hutson Construction, 6807 SE 85th Ave., Portland, Oregon. Ascend Network Corp, 1028 W. Rosewood Ave., Spokane. Tri-City Pools, 24308 S. Dague Road,

Kennewick. Tacos El Cafetal, 203 N. Fourth Ave. Simply Sunday, 5725 Wallowa Lane. Pacific Northwest ER Doctors, 4217 Sonora Drive. Greenland Lawn Care, 2103 N. Fifth Ave. Fast Floor Guys, 19 N. Cascade St., Kennewick. Cookman Benefit Consultancy, 2413 Famville Court. Mas Construction, 13122 14th Ave., Kennewick. Solace Men’s Manicures & Pedicures, 501 Fern Court, West Richland. Wendy’s, 2311 W. Court St. Club 24, 5252 Outlet Drive. 3-4-5 Construction, 45018 E. Red Mountain Road, Benton City. A Five Construction, 1750 SW Skyline Blvd., Portland, Oregon. Stick Built, 7031 W. Wernett Road. Ojeda, 5790 W. Van Giesen St., West Richland. Raymond Handling Concepts Corp, 3500 W. Valley Way N, Suite 101, Auburn. Chandlers Painting, 826 S. Hartford St., Kennewick. Dhart Consulting Group, 322 E. 36th Place, Kennewick. RockA73 Hair Salon, 104 N. 10th Ave. RLG Services, 11811 Shoreline Court. Swanson Insurance Agency, 2815 St. Andrews Loop. JR Imaging Logistics, 6401 Turf Paradise Drive. Gray’s Window Cleaning Services Esquire, 8316 Langara Drive. Jessie’s Properties Corp, 405 W. Bonneville St. Angel’s Towing, 907 W. Canal Drive, Kennewick. Engineered Product A Pape, 9800 40th Ave. S., Seattle.

Full Circle Concrete, 1210 W. 30th Ave., Kennewick. Blue Mountain Granite, 3408 W. Pearl St. Family First Senior Care, 521 N. Argonne St., Suite B103, Spokane Valley. A-Y Cleaning Services, 141 N. Canal Blvd., Mesa. JT Auto Services, 402 N. Fourth Ave. Wildland Labs, 723 The Parkway, Richland. Thriven4Free, 612 Road 40. Precision Logistics, 1209 W. Entiat Ave., Kennewick. Scott McDonald Painting, 1008 Road 48. Mr. Mobile Auto Repair, 8311 Lummi Drive. Bustos Media Holding, 1600 W. Clark St. Home Appliance Liquidator, 1790 Fowler St., Unit D, Richland. HC Maintenance Services, 4228 W. John Day Place, Kennewick. Elder Demolition, 6400 SE 101st Ave. Portland, Oregon. Greenworks, 6908 W. Argent Road. Tadeo Electric, 5415 Oriole Lane. Ralston Renovations, 6409 Damon Point Drive. Jones Building & Design, 1608 S. 2083 PRSE, Kennewick. National Wood Treating Company, 1834 NW Oak Grove Road, Albany, Oregon. SME Inc. of Seattle, 828 Poplar Place S., Seattle. Phoenix Aerial Services, 9103 Durham Court. Prieto Enterprises, 7814 W. Court St. AVS Transport AZ, 3300 E. A St. Sonoma and Company, 110 S. Fourth Ave. Counting Sheep Anesthesia Services, 3312 Road 84.

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Arcos Curbing & Fencing, 708 Washington St., Mabton. JRC Inc., 2098 Tom Austin Highway, Greebrier, Texas. Story Construction, 9717 Maple Drive. C&M Contracting, 913 Garfield St., Kennewick. WEST RICHLAND Speak Dog, 1416 Lake Road, Burbank. Atlantic Fresh Carpet, 954 S. Keller St., Kennewick. Hatton Homes, 6119 W. Pearl St., Pasco. RVC Construction, 7108 W. Arrowhead Ave., Kennewick. Speedy Angeles Concrete, 2700 E. Lewis St., Pasco. Sure Built Structures, 5971 Deer St. North Insulation, 5501 W. Hildebrand Blvd., Kennewick. Garin Framing Construction, 719 W. 30th Place, Kennewick. Affordable Custom Concrete, 2404 W. Opal St., Pasco. La Hacienda Meat Market, 4242 W. Van Giesen St. L&R Construction, 4519 Clydesdale Lane, Pasco. Advanced Home Solutions, 126 Orchard Court, Richland. Dignified Boutique, 10203 W. 17th Place, Kennewick. Mike’s Handyman Service, 1702 N. Young St., Kennewick. Animal Rescue and Adoption, 8615 336th St. S., Roy. Advanter Home Solutions, 2105 N. Steptoe St., Kennewick. Artisan Contracting, 306 N. 23rd Ave., Pasco. Yireh Construction, 4813 W. Henry St., Pasco.

uPUBLIC RECORD, Page 54

Big business amenities for your small business needs • Virtual office packages to fit a variety of needs • Seven conference rooms available to rent or for use by tenants • Executive office suites • Front desk receptionist to greet and direct clients • Phone/internet included • Janitorial/use of high-speed copier/scanner

(509) 222-2222 www.cches.com 1030 N. Center Parkway, Kennewick, Washington


54

Tri-Cities Area Journal of Business • December 2018

PUBLIC RECORD, From page 53

uJUDGMENTS The state can file lawsuits against people or businesses that do not pay taxes and then get a judgment against property that person or business owns. Judgments are filed in Benton-Franklin Superior Court. The following is from the Franklin County Superior Court Clerk’s Office.

Tri-City Taxi, unpaid Employment Security Department taxes, filed Nov. 1. Chivas Custom Homes, unpaid Department of Revenue taxes, filed Nov. 1. Judy A. Heavlin, unpaid Department of Revenue taxes, filed Nov. 1. Tres Pueblos Meat Market, unpaid Department of Revenue taxes, filed Nov. 1. El Dorado Club, unpaid Department of Revenue taxes, filed Nov. 2. Alex B. Najera, unpaid Employment Security Department taxes, filed Nov. 2.

Taqueria Los Lopez, unpaid Department of Labor and Industries taxes, filed Nov. 2. Approved Services, unpaid Department of Revenue taxes, filed Nov. 2. Ramon R. Mendoza, unpaid Department of Labor and Industries taxes, filed Nov. 2. Lonestar Innovations, unpaid Department of Revenue taxes, filed Nov. 6. Columbia Memorial Park, unpaid Department of Revenue taxes, filed Nov. 6. DC Concrete & Construction, unpaid Department of Labor and Industries taxes, filed Nov. 6. Northwest Grinding Co., unpaid Department of Labor and Industries taxes, filed Nov. 6. Hugo Garcia, unpaid Department of Labor and Industries taxes, filed Nov. 6. Ygnacio Cuevas, unpaid Department of Labor and Industries taxes, filed Nov. 6.

Barajas Auto Body, unpaid Department of Labor and Industries taxes, filed Nov. 6. Thomasson Double T Dairy, unpaid Department of Labor and Industries taxes, filed Nov. 6. Sneakers Pub, unpaid Department of Labor and Industries taxes, filed Nov. 6. Andrewjeski Farms, unpaid Department of Labor and Industries taxes, filed Nov. 6. Philip J. Forzaglia Sr., unpaid Department of Labor and Industries taxes, filed Nov. 6. Gilberto O. Torres, unpaid Department of Labor and Industries taxes, filed Nov. 7. Tri-Cities Builders, unpaid Department of Labor and Industries taxes, filed Nov. 7. Jose L. Urbina, unpaid Department of Labor and Industries taxes, filed Nov. 8. Carniceria Los Toreros, unpaid Department of Labor and Industries taxes, filed Nov. 8. Guadalupe Gallardo, unpaid Employment Security Department taxes, filed Nov. 8. Daniel D. Millage, unpaid Employment Security Department taxes, filed Nov. 8. Daniel W. Haug, unpaid Employment Security Department taxes, filed Nov. 8. Jesus C. Montalvo, unpaid Employment Security Department taxes, filed Nov. 8. Chad A. Hall, unpaid Employment Security Department taxes, filed Nov. 8. Krista M. Gowdy, unpaid Employment Security Department taxes, filed Nov. 8. Thung Vorabouth, unpaid Employment Security Department taxes, filed Nov. 8. Angelica M. Montez, unpaid Employment Security Department taxes, filed Nov. 8. Isaac Vera, unpaid Employment Security Department taxes, filed Nov. 8. Christopher B. Tate, unpaid Employment Security Department taxes, filed Nov. 8.

Traci L. Sheets, unpaid Employment Security Department taxes, filed Nov. 8. Aurelio Arceo, unpaid Employment Security Department taxes, filed Nov. 8. Katie Moe, unpaid Employment Security Department taxes, filed Nov. 8. Jason E. Cardenas, unpaid Employment Security Department taxes, filed Nov. 8. Luis E. Perez, unpaid Employment Security Department taxes, filed Nov. 9. 3 Elements Restoration, unpaid Employment Security Department taxes, filed Nov. 9. Gabriel C. Ramirez, unpaid Department of Revenue taxes, filed Nov. 13. Manuel G. Macias, unpaid Department of Labor and Industries taxes, filed Nov. 13. Luis A. Chavez, unpaid Department of Labor and Industries taxes, filed Nov. 13. Lazaro A. Flores, unpaid Department of Labor and Industries taxes, filed Nov. 13. Luke A. Redinger, unpaid Department of Revenue taxes, filed Nov. 16. Kristine M. Castilleja, unpaid Employment Security Department taxes, filed Nov. 16. Betty L. Chavez, unpaid Employment Security Department taxes, filed Nov. 16. Lizette Y. Miramontes, unpaid Employment Security Department taxes, filed Nov. 16. Linda M. Montez, unpaid Employment Security Department taxes, filed Nov. 16. Anna E. Boutavong, unpaid Employment Security Department taxes, filed Nov. 16. Paul M. Garcia, unpaid Employment Security Department taxes, filed Nov. 16. Alvaro A. Gonzalez, unpaid Employment Security Department taxes, filed Nov. 16. Mark S. Hover, unpaid Employment Security Department taxes, filed Nov. 16. Jose A. Macias, unpaid Employment Security Department taxes, filed Nov. 16.

uPUBLIC RECORD, Page 55

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Daily, weekly, monthly cleaning schedule! Office/medical clinic cleaning • Restroom sanitizing Dusting • Window washing • Stairwells • Vacuuming Floors • Spot cleaning • Trash receptacle pickup

One Call Does it All! (509) 943-8323 www.propertycareincorporated.com Offering Building Maintenance, Janitorial and Landscape.


Tri-Cities Area Journal of Business • December 2018 PUBLIC RECORD, From page 54 Linda Hernandez, unpaid Employment Security Department taxes, filed Nov. 16. Joel Flataut, unpaid Department of Licensing taxes, filed Nov. 19. Philip J. Forzaglia Sr., unpaid Department of Revenue taxes, filed Nov. 19. Wright Surgical Arts, unpaid Department of Labor and Industries taxes, filed Nov. 19. Fidel C. Valencia, unpaid Department of Labor and Industries taxes, filed Nov. 19. El Jazmin, unpaid Department of Labor and Industries taxes, filed Nov. 19. McCary Meats, unpaid Employment Security Department taxes, filed Nov. 20. Bernardo S. Barragan, unpaid Department of Revenue taxes, filed Nov. 20. Pelican Fueling, unpaid Department of Revenue taxes, filed Nov. 20. Essential Planning Corp, unpaid Department of Labor and Industries taxes, filed Nov. 20. Genero M. Linarez, unpaid Employment Security Department taxes, filed Nov. 20. Precision General Construction, unpaid Department of Labor and Industries taxes, filed Nov. 20. Oscar Mungia, unpaid Department of Revenue taxes, filed Nov. 30.

uLIQUOR LICENSES

Information provided by the Washington State Liquor and Cannabis Board.

BENTON COUNTY NEW APPLICATIONS Richland Dugout, 99 Lee Blvd., Richland. License type: direct shipment

receiver in Washington only; spirits/beer/ wine restaurant lounge; kegs to go. Application type: new. Tacos Y Mariscos el Tequilas, 109 W. Kennewick Ave., Kennewick. License type: spirits/beer/wine restaurant lounge; catering. Application type: new.

uMARIJUANA LICENSES

APPROVED

Green Bluff Orchards II, 102003 E. Badger Road, Suite A, Kennewick. License type: marijuana producer tier 2. Application type: added fees. Legacy Organics, 237004 E. Legacy PRSE, Kennewick. License type: marijuana producer tier 3. Application type: change of corporate name.

Frichette Winery, 39412 N. Sunset Road, Benton City. License type: domestic winery <250,000 liters. Application type: added fees. DISCONTINUED Cheese Louise, 619 The Parkway, Richland. License type: direct shipment receiver in Washington only. FRANKLIN COUNTY NEW APPLICATIONS The Chicken Shack Pasco, 8921 Sandifur Parkway, Building A, Pasco. License type: direct shipment receiver in Washington only; beer/wine restaurant. Application type: new. Pizza Station, 238 N. Columbia, Connell. License type: beer/wine restaurant. Application type: added/change of class. DISCONTINUED Restaurante Y Botanas Plaza Chapulin, 528 W. Clark St., Suite B, Pasco. License type: spirits/beer/wine restaurant lounge. Taqueria Los Lopez, 404 W. Lewis St., Pasco. License type: beer/wine restaurant.

1304 E. Hillsboro St., Pasco, WA (509) 545-8420 • skoneirrigation.com

Information provided by the Washington State Liquor and Cannabis Board.

BENTON COUNTY APPROVED

uBUSINESS UPDATES NEW BUSINESSES Charles Schwab has opened a new office at 1408 N. Louisiana St., Suite 100 in Kennewick. The business offers wealth management, investment advice and retirement planning services. Hours: 9 a.m. to 5 p.m. Monday through Friday. Contact: 509-591-9106, schwab.com. Dollhouse Salon and Spa has opened at 1350 N. Louisiana St., Suite F in Richland. The salon offers haircuts, color, waxing, lash extensions and microblading. Hours: 11 a.m. to 6 p.m. Monday through Thursday, 11 a.m. to 7 p.m. Friday and 11 a.m. to 4 p.m. Saturday. Contact: 509-820-3653, Facebook, dollhousesalonandspa.com. Salon Sage has opened at 9 W. Kennewick Ave. in Kennewick. The salon offers haircuts, color, makeup and waxing services. Hours: 9 a.m. to 5 p.m. Tuesday through Saturday. Contact: 509579-5115, Facebook. Uptown Phone & Electronics Repair

55

has opened at 1341 George Washington Way, Suite D in Richland. The business provides repairs for phones, tablets, computers, consoles, etc. Hours: 11 a.m. to 7 p.m. Monday through Friday. Contact: 509-940-1920, uptownphone. com, Facebook. MOVED Self Expressions Body Art Studio has moved to 417 W. First Ave., in Kennewick. Contact: 509-736-1345, Facebook. NAME CHANGE Hop Jacks at 2675 Queensgate Drive in Richland and 4898 W. Hildebrand Blvd. in Kennewick is now Hops n Drops. Contact: hopsndrops.com. INB at 8127 W. Grandridge Blvd. in Kennewick is now First Interstate Bank. Contact: firstinterstatebank.com, 509579-0730. Rehema Ministries at 8486 W. Gage Blvd., Suite D in Kennewick is now Rehema for Kids. Contact: 509-4058677, rehemaforkids.org, Facebook. Russ Dean RV at 9420 Sandifur Parkway in Pasco is now Camping World. Contact: campingworld.com, 800331-1821. MERGER Universal Realty of Hermiston merged with KD & Associates, doing business as John L. Scott Real Estate, with offices in Pasco and Walla Walla, as well as MiltonFreewater. It will remain at 985 N. First St. in Hermiston, the same location of Universal Realty.


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Tri-Cities Area Journal of Business • December 2018


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