Senior Times -- October 2018 by Tri-Cities Area Journal of Business/Senior Times

October 2018

Volume 6 • Issue 9

How livable is the Tri-Cities? About average BY SENIOR TIMES

RCCH HealthCare buys Lourdes

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Holiday bazaar calendar

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Foodies to open new restaurant in Richland Page 14

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Benton and Franklin counties posted average scores in an AARP database that rates the livability of communities. AARP defines “livability” as places that are safe and secure, and have affordable and appropriate housing and transportation options and supportive community services. The database gives scores for seven categories of livability: affordable housing, public transportation, social engagement (civic and social involvement), neighborhood (access to life, work and play), environment, health (prevention, access and quality) and opportunity (inclusion and possibilities). Communities are scored on a scale of 0 to 100. Benton County scored 52 and Franklin County, 51. Kennewick scored 54; Pasco, 52; Richland, 54; West Richland, 53; Prosser, 51; Finley, 50; Benton City, 55; Connell, 51; and Burbank, 46. Kennewick’s highest score in an individual category was 61 in environment, which looked at water and air quality. Pasco posted 66 in the same category, while Richland scored 56. Richland scored 62 in the opportunity category, which assessed equal, educational and economic opportunities, as well as age diversity. West Richland scored 65 in both the environment and opportunity categories. The AARP says the livability index is a valuable tool to help community leaders and individuals improve their communities and better meet the needs of people of all ages as the number of older adults in America continues to grow. uLIVABILITY, Page 16

Jim House, center, laughs during a ceremony honoring him for his efforts in helping replace the basketball courts at Columbia Playfield in Richland. The 1963 Richland High School graduate donated $50,000 toward the project. House is flanked by former Richland cheerleaders Kippy Brinkman, left, and Ellen Weihermiller.

Former Richland star player helps bring basketball courts back to life BY ANNIE FOWLER for Senior Times

The uneven blacktop is gone. So are the weeds growing in the middle of the court, and the basketball hoops that had no nets. In their place is a quality playing surface, complete with green keys and gold free-throw lines. The baskets are reinforced to withstand even the mightiest of player. And, in a couple of weeks, the LED lights will be operational, bringing night basketball back to Columbia Playfield in

Richland. None of the above would have been possible without a $50,000 donation from 1963 Richland High School graduate Jim House, who spent countless hours honing his skills on the courts before he became a star player for coach Art Dewald’s Bombers. “This facility looks amazing,” said Richland Parks and Recreation Commissioner Aaron White. “Thanks to Mr. House and his donation. I hope to see a lot of use come out of it. It has not looked this good in a long time.” uBASKETBALL, Page 2

Libraries note uptick in audiobook downloads as popularity grows BY JESSICA HOEFER for Senior Times

Nearly one in five Americans now listen to audiobooks. That’s because smartphones have helped usher in a new way for consumers to digest books, and audio has quickly become the fastest growing format in the publishing industry. That’s according an Audio Publishers Association’s May 2017 survey. Despite the surge in popularity of audiobooks, voiced books have been around for almost a century. In the 1930s, the American Foundation for the Blind and the Library of Congress Book for the Blind program established the Talking Book Program. The first recordings included parts of The Bible, The

Declaration of Independence and Shakespeare’s plays. By 1985, there were more than 20 audiobook publishers in operation, but their popularity had yet to take off. Charles Kahlenberg of Richland began narrating audiobooks in the 1990s while working as an actor in Los Angeles. His first project was a series on American presidents he voiced under the pseudonym, Ira Claffey. “That was when books came out on cassette — a book called ‘The American Century.’ By the time I finished voicing it, you needed a steamer trunk to haul it around,” he said, referencing the number of cassettes required to create the audiobook version of the book. uAUDIOBOOKS, Page 6

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BASKETBALL, From page 1 House, along with about 100 of his 1963 classmates, Richland basketball players from the 1950s to present, and community members were in attendance Sept. 8 when the courts were officially opened to the public. “They have never looked so good,” Richland Mayor Pro-Tem Terry Christensen told House. “It is an amazing thing you did. We are so grateful. This is so important for our youth.” House, who now lives in Spokane, continued to play basketball until Parkinson’s slowed him down in 2012. He made the donation to the city in February after seeing the poor condition of the courts. “What I saw was the opportunity to pay back the community of coaches, teachers, parents, mentors and friends,” House told the city in February. “It represents the chance for youngsters to act out their dreams, and for old gladiators to face off one more time.” With House’s donation, the city had adequate funds to apply for a grant from the U.S. Department of Housing and Urban Development for additional money to complete the project. The city received $100,000, and a plan was put in motion. Tapani Inc. of Richland, did a majority of the work, with the city using their workers for part of the labor for the $150,000 project. “The grant would not have been

available if not for his donation,” said Richland Parks and Public Facilities Director Joe Schiessl. “We are pretty proud of how it turned out, and are grateful for the community turning out and supporting Jim today.” House was not able to show off his once brilliant basketball skills, but he shared a Jim House, a 1963 graduate of Richland High School, story from his stands next to the rock that honors him for helping replace the basketball courts at Columbia Playfield youth. in Richland. The courts can be seen in the back“One of my ground. most memorable moments at and were worthy Bombers.” this site occurred in the summer of The 6-foot-3 House led the Bombers 1961,” he said. “Theartis Wallace and I to state in 1962 and ’63, where they were shooting baskets at one end of the placed third both times. He went on to courts when Bomber stars Bob Frick play basketball at Washington and and Mike McKeown joined in. I had Brigham Young University. not met them before. So without introHouse left BYU for the Marines ductions and very little chatter, we (1967-71), where he reached the rank played 2-on-2. of captain. He earned a bronze star for “I don’t recall who won the games, valor in 1970. but I thought Thea and I passed the test After the Marines, he returned to BYU, got his degree and went to work for Exxon as an auditor. Jim Mattis, a 1968 Richland grad and the U.S. Secretary of Defense, was not able to attend the the ceremony, but he sent a statement that was shared by the city. “Those courts achieved near religious status, and it was like entry into a sacred realm for coming of age to even attend phys ed on them,” Mattis wrote. “The entire school seemed to show up for the basketball games, as well as most of the adults in town seemed to be there. Richland didn’t always win state, but to win state, any town/school had to beat Richland to get there.” C.W. Brown, who played on Richland’s 1958 state championship team, gave the courts his seal of approval. “This is where we started,” he said. “Nothing was smooth and the ball went everywhere, but it was a good time. It made you tough and ready to go. Hopefully they take care of it. This doesn’t happen every day.” The delight in House’s eyes was apparent as he watched the current Richland boys and girls players break in the courts. “All I wanted was something that was first class,” House said. “This is nice. I hope I can drive by on a Saturday and see a game going. If not, it would be a shame.”

Senior Times • October 2018

Tennessee-based RCCH buys 102-year-old Lourdes, names new CEO BY SENIOR TIMES

A Tennessee-based health care company now owns two hospitals in the Tri-Cities. RCCH HealthCare Partners bought Lourdes Health Network in Pasco on Sept. 1. The state approved the $21 million Lourdes sale, as well as its conversion from nonprofit to for-profit. RCCH bought Kennewick’s Trios Health on Aug. 4. Lourdes had been part of Ascension, the nation’s largest nonprofit health system. The sale includes the two hospitals associated with Lourdes Health Network: Lourdes Medical Center, an acute care hospital operating in Pasco, and Lourdes Counseling Center, a psychiatric hospital in Richland. “We are honored to be partnering with Lourdes Health Network to help ensure the continued high quality of care they’ve provided for this community,” said Marty Rash, chairman and CEO of RCCH HealthCare Partners, in a statement. “With more than 100 years of service to the people of the region and a well-earned reputation for high quality, compassionate care, we look forward to working with and learning from Lourdes’ associates as well as sharing with them and investing in resources for growth.” With the change in ownership also comes a change in leadership. Lourdes CEO and President John Serle stepped down from his post Aug. 31, after the transaction between RCCH and Lourdes closed. He said in a statement that he made the move with a heavy heart. “RCCH asked me to stay on as

CEO, but because of issues related to my change of control agreement, I will not be able to remain at Lourdes. It John Serle goes without saying that the last three years have been an uncertain time for the Lourdes Health family. Even so, our team has never wavered in their focus on caring for our patients and their families and their commitment to high quality, compassionate care has always been at the forefront, regardless of the challenge,” Serle said in a statement. Serle said he believes the future of Lourdes is “bright and exciting.” “I believe RCCH will be a supportive, diligent and engaged parent organization,” he said. RCCH has appointed Mark Gregson as interim CEO. Gregson has more than 35 years of experience in hospital and health care leadership, including more than 20 years as a hospital CEO. He has spent the past 13 years serving hospitals across the country in interim CEO roles, so he is very comfortable and experienced leading organizations through transitions, according to RCCH. He most recently served as the interim CEO at the University of Kansas Health System St. Francis Campus in Topeka, Kansas. RCCH officials say they have already begun a national search for the new permanent CEO for Lourdes. “Once we have identified candi-

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RCCH HealthCare Partners bought Lourdes Health Network in Pasco on Sept. 1. The sale includes both Lourdes Medical Center, an acute care hospital operating in Pasco, and Lourdes Counseling Center, a psychiatric hospital in Richland.

dates we will coordinate with the hospital board, hospital leaders, and members of the medical staff to finalize the naming of the new CEO. The great thing about having an interim CEO like Mark is that it allows us the time we need to find the right new leader for your hospital,” RCCH said in a statement. Lourdes Health has been serving the Mid-Columbia region’s health care needs since 1916. With more than 17 locations serving the commu-

nity, the network employs over 900 associates and has more than 300 medical providers. Through its public private partnership with UW Medicine, RCCH also owns and operates Capital Medical Center in Olympia and Kennewick’s Trios. RCCH operates 18 regional health systems in 12 states and has more than 15,000 employees and 2,800 affiliated physicians and mid-level providers.

Senior Times • October 2018

CALENDAR OF EVENTS Bring your grandchildren and families to events with a star.

SATURDAY, OCT. 6

• TEDxRichland 2018: 9 a.m. – 5 p.m., Uptown Theatre, 1300 Jadwin Ave., Richland. Tickets: tedxrichland.com. • Mid-Columbia Duck Race: 10 a.m. – 1 p.m., Columbia Park, Kennewick. Visit: tcduckrace.com. Free event. • Cavalcade of Bands: 8 a.m. – 7 p.m. Edgar Brown Memorial Stadium, 1611 W. Sylvester St., Pasco. Visit: cavalcadeofbandswa. org. Free event.

TUESDAY, OCT. 9

• Alzheimer’s Series “Legal & Financial Planning”: 1:30 – 3:30 p.m., Kadlec Healthplex, 1268 Lee Blvd., Richland. RSVP: 509-9438455. Free event.

THURSDAY, OCT. 11

• Senior Day at Benton PUD: 9 a.m. – 1 p.m., Benton PUD, 2721 W. 10th Ave., Kennewick. Contact: 509-582-2175. Free event. • Women Helping Women Luncheon: noon – 1:30 p.m., TRAC, 6600 Burden Blvd., Pasco. Tickets: whwftc.org.

OCT. 12 - 14

• Tri-City Film Festival: various times, Uptown Theater, 1300 Jadwin Ave., Richland and Confluent Space, 285 Williams Blvd, Richland. Tickets: trifi.org.

SATURDAY, OCT. 13

• The Rude Mechanicals present Scenes from Shakespeare: Noon – 1p.m., Pasco Library, 1320 W. Hopkins St., Pasco and 3 – 4 p.m., Kennewick Library, 1620 S. Union St., Kennewick. Visit: midcolumbialibraries.org. Free event.

SUNDAY, OCT. 14

• African Children’s Choir Concert: 7 – 8:30 p.m., Kennewick High School, 500 S. Dayton St., Kennewick. Free event.

TUESDAY, OCT. 16

• Senior Times Expo: 9 a.m. – 3 p.m., Southridge Sports and Events Complex, 2901 Southridge Blvd., Kennewick. Visit: srtimes. com. Free event.

WEDNESDAY, OCT. 17

• Tri-City Genealogical Society meeting: 6:15 p.m., Benton PUD, 2721 W. 10th Ave., Kennewick. Visit: tricitygenealogicalsociety.org. Free event.

THURSDAY, OCT. 18

• Community Presentation “What morality can teach us about living”: 6 – 7:30 p.m., Bethel Church, 600 Shockley Road, Richland. Free event. • Dinner with Friends, benefiting the Boys & Girls Clubs of Benton and Franklin Counties: 6 – 9 p.m., Three Rivers Convention Center, 7016 W. Grandridge Blvd., Kennewick. Tickets: 509-543-9980.

• Community Lecture Series “Great Writers and the Great War: Literature as Peace Activism”: 7 – 9 p.m., Franklin County Historical Society & Museum, 305 N. Fourth Ave., Pasco. Free event.

FRIDAY, OCT. 26

• A Place to Call Home Fall Breakfast Fundraiser, benefiting Elijah Family Homes: 7:30 – 8:30 a.m., Red Lion Hotel, 802 George Washington Way, Richland. RSVP: 509-943-6610. Free event. • Bingo Bash & Spaghetti Dinner, benefiting Royal Family KIDS: 6 – 9 p.m., Benton County Fairgrounds, 1500 S. Oak St., Kennewick. Tickets: rfkbingo18. brownpapertickets.com.

OCT. 26 – 27

• Friends of Mid-Columbia Libraries Giant Book Sale: 9 a.m. – 4 p.m., Friday, Oct. 26 and 1 p.m. – 4 p.m., Saturday, Oct. 27, Kennewick Library, 1620 S. Union St., Kennewick. Visit: midcolumbialibraries.org. • Friends of the Richland Public Library Book Sale: 10 a.m. – 4 p.m., Richland Public Library, 955 Northgate Drive, Richland. Visit: richland.lib.wa.us.

SATURDAY, NOV. 3

• Beggars Banquet, benefiting Safe Harbor Support Center: 6 – 10 p.m., Benton County Fairgrounds, 1500 S. Oak St., Kennewick. Tickets: safeharborsupportcenter.org.

TUESDAY, NOV. 6

• Lighting the Path Breakfast, benefiting Chaplaincy Health Care: 7:30 – 8:30 a.m., Three Rivers Convention Center, 7016 W. Grandridge Blvd., Kennewick. RSVP: 509-783-7416. Free event. • Alzheimer’s Series “Planning the Day for the Person with Dementia”: 1:30 – 3:30 p.m., Kadlec Healthplex, 1268 Lee Blvd., Richland. RSVP: 509-943-8455. Free event.

WEDNESDAY, NOV. 7

• National Active & Retired Federal Employees Association Lunch Program: 11:30 a.m., Red Lion Hotel, 1101 N. Columbia Center Blvd., Kennewick. Visit: narfe1192.org. Free event.

THURSDAY, NOV. 8

• Harvest Bunco, benefiting Soroptimist International of PascoKennewick: 5:30 – 8:30 p.m., Clover Island Inn, 435 N. Clover Island Drive, Kennewick. Tickets: 509-942-4260.

SATURDAY, NOV. 10

• Tri-Cities Wine Festival: 7 – 10 p.m., Three Rivers Convention Center, 7016 W. Grandridge Blvd., Kennewick. Tickets: tricitieswinesociety.com. • Mid-Columbia Symphony concert “Rome, the Eternal City”: 7:30 p.m., Richland High School Auditorium, 930 Long Ave., Richland. Tickets: 509-943-6602.

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Senior Times • October 2018 uBRIEFS Late clock repairman’s wife working to reunite clocks with their owners

A West Richland clock repairman featured in our July issue died at his home Sept. 2. He was 71. Al Nihart owned Nihart Clock Repair, taking over the business from his father in the 1980s. “My business has gotten bigger and bigger because all of my competition has died. I’m one of the last buffaloes in the herd. Al Nihart You can’t find a clock repairman anymore. I’m already backed up three or four months,” he told the TriCities Area Journal of Business and Senior Times in July. His wife Holly Pedit said her husband suffered a major coronary event. Pedit said she is trying to reunite clocks left at Nihart’s West Richland repair shop with their owners. Owners may call 509-539-2587. Life Tributes Cremation Center of Kennewick is in charge of arrangements.

Citizens 65 and older eligible for Tri-City schools gold card

Citizens 65 and older living in the Kennewick, Pasco or Richland school districts are eligible for the Tri-Cities Senior Citizen Gold Card. The card provides free admission to district and associated student body events, including athletics, plays and concerts at any middle or high schools in the three districts. They are not valid for tournaments, playoff games or sold out events. Applicants must apply in person at any of the three district offices and provide identification.

Walk to End Alzheimer’s is Oct. 14 in Kennewick

The 2018 Walk to End Alzheimer’s is Sunday, Oct. 14, at the Columbia Park bandshell in Kennewick. Registration begins at noon, and the opening ceremony is at 1:15 p.m., with the walk to follow at 1:30 p.m. Edward Jones is serving as the national sponsor. The Shelley Kennedy branch of Edward Jones in Richland is inviting those interested in volunteering or walking to visit the branch’s team page at https://bit.ly/2NERgBj. Those who

participate in the walk with this branch will receive a free T-shirt which should be reserved by contacting Shasta Meyers at 509-9467626 or shasta.meyers@edwardjones.com by Friday, Oct. 12. Fundraising is encouraged and a personal donation is sought to help fund the fight against Alzheimer’s. All participants who have raised at least $100 will receive a T-shirt. To register, donate or volunteer as well as finding more details on the walk go to https://bit. ly/2QVliyj. For more information, contact Andrea Simmonds at 206-552-5353 or amsimmonds@alz.org.

Pasco Parks and Rec offers training class for Cable Bridge run

The Lampson Cable Bridge Run is celebrating its 40th anniversary with its annual event set for 9 a.m. Saturday, Dec. 15. To prepare, the Pasco Parks and Recreation is offering an eightweek training program to prepare. The class is for those 16 and older and will meet at 6 p.m. Wednesdays and 8 a.m. Saturdays, from Oct. 20 through Dec. 12 at Big Cross Disc Golf off Road 36. Cost is $45 for residents and $56 for others. By registering for the

class, participants will automatically be registered for the 5K in the Lampson Cable Bridge Run. To register, go to https://bit. ly/2PZaEp2.

Quilt museum celebrating Native American heritage

Exhibits and events celebrating Native American heritage are planned at the White Bluffs Quilt Museum in Richland this fall. An exhibit of Native American textiles and artifacts will be displayed through Nov. 30 at the museum at 294 Torbett St. The museum will exhibit an interpretation of the Lewis and Clark story with quilt blocks through Oct. 31 at the Richland Public Library, 955 Northgate Drive. Native dance celebrations are planned for Oct. 18 and 20. A bus trip has been scheduled for Saturday, Oct. 13 to view the Patit Creek campsite, a life-size encampment in steel silhouette sculptures in Dayton where Lewis and Clark met with Yellepit, the chief of the Walla Walla. The bus will also tour several historic museums of Eastern Washington. For more information, go to www.whitebluffscenter.org.

Senior Times • October 2018

Charles Kahlenberg of Richland, a narrator for audiobooks, spends about 20 to 25 hours voicing each book. The national demand for audiobooks means he’s booked out until February with seven projects.

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AUDIOBOOKS, From page 1 By 2003, CDs replaced cassettes as the preferred way to listen to audiobooks. Five years later, digital downloads surpassed CDs as the most soughtafter format. “When I started (narrating) I took what I could get to see how the process worked. Then I did a couple of religious books and I found that the market for that is very limited,” Kahlenberg said. “Then I thought, ‘I’m going to look at the actual statistics.’ At that time, thrillers were on top.” The APA still lists thrillers among the top digital downloads. Mysteries, suspense and popular fiction — such as New York Times bestsellers — make the list as well. Biographies and classics also stay in demand. In 2017, there were 50,937 new audio titles reported to the APA. Net downloaded audio revenues increased 28.8 percent in 2017 over the previous year. And there’s no reason to believe that number will slow anytime soon. Kahlenberg said he’s currently booked through February with seven audiobooks in the pipeline. Each book he works on takes about 20 to 25 hours of time, which includes editing the final product before sending it to the publisher. Rather than charging a fixed fee for his services as some narrators do, Kahlenberg said he prefers to collect royalties based on individual sales of books he’s voiced. “And that means I have sweat equity in every book I narrate. I look at it as a basket of stocks. Some of them stink and you don’t get much of a payday, and sometimes you do, ” he said. Mid-Columbia Libraries’ Prosser branch supervisor, Katy McLaughlin, believes people are attracted to audiobooks because the professional quality oftentimes surpasses many podcasts, and books provide the allure of selfimprovement that listening to music can lack. “The stigma of listening instead of reading has lessened, particularly as the understanding and identification of reading disabilities has grown,” McLaughlin said. “The industry is also proactively responding to digital

demand, so listeners are more likely to find something of interest than they were even 10 years ago, which reinforces their loyalty to the format.” According to the APA, 32 percent of audiobooks are consumed by travelers or those commuting to and from work — but it’s not just a medium for people on the go. Thirty-four percent reported listening to audiobooks while relaxing at home. Another 17 percent listened while exercising, and the same number reported listening to them while cooking or crafting. Even the demographic varies with the largest listening base — a reported 28 percent — ranging between 30 and 44 years old. Richland Public Library Manager Leslie Campbell Hime said media use for those 18 and older has increased a half-hour a week since 2017. She said while smartphone and tablet use still trails television and radio use, the library anticipates those numbers likely will reverse as additional digital content is made available. “We have brought Hoopla to the TriCities, which is absolutely for (Richland Public Library) card holders and allows users to download or stream digital content from a catalog of over 60,000 audiobooks and over 260,000 e-books,” Campbell Hime said. “This plenitude is necessary as our audiobook use has increased 13 percent and e-book use has increased 17 percent from 2017. Audiobooks, however, outstrip e-books in popularity as people demonstrate their preference to listen rather than read books.” Campbell Hime isn’t sure what the attraction is to audiobooks, but expects the trend to continue and intensify as the library adds nearly 100 unique users to the library’s digital platform each month. “Perhaps it harkens back to the days or yore when we told stories around the fire,” she said, “or maybe it is simply a progression like the coming of sound to cinema where it complemented the image. But now audio can bear the full weight of meaning, thereby freeing us from our anchoring to the printed word.”

Senior Times • October 2018

Kelley’s Tele-Communications finds success by adapting to changing market

Kennewick-based answering services company celebrates 50 years in business BY JEFF MORROW for Senior Times

On July 1, 1968, Jerry and Elaine Sovereign bought the Pasco office of Kelley’s Telephone Answering Service Inc. of Seattle from thenowner Max Kelley. Fifty years later, Kelley’s TeleCommunications is still going strong, complete with a name change in 1983. Jerry and Elaine are still the owners, but their daughter, Julie Sovereign, has been the company’s general manager for the past 13 years. “We’re planJulie Sovereign ning a yearlong celebration,” Julie said. And why not? To make it in a family business that long, owners must weather hard times, adapt to changes and look for the newest trends. That’s Julie’s job.

“My dad was a visionary,” she said. “He saw great opportunities in this business and where it could go. I’m thinking how we could go with it and reconfigure it.” That’s why Julie, who has been with the company for more than 30 years, keeps an eye on what the young millennials, especially in her company, are doing. “Changes in technology have allowed us to adapt our business structure,” she said. “Instead of having a location in each city, we are able to utilize our staffing better. Back in the day, you had to be close to the phone company.” The road to 50 years has been an interesting one. In 1971, Jerry bought an answering service company in Wenatchee, and four years later he did the same in Walla Walla. By 1984, Jerry started Kelley’s Paging Division to cover pagers and two-way radios. Pagers were a big part of the business from the early 1980s through the early 2000s. Julie said there are still some customers who like using them.

Kelley’s Tele-Communications at 8121 W. Grandridge Blvd. in Kennewick opened in 1968 as a telephone answering service. The 50-year-old company has evolved over the years but its answering service continues to be the cornerstone of the business. (Courtesy Kelley’s Tele-Communications)

In 1990, Kelley’s opened a location in Yakima. In 1995, the company started its Cellular Reselling Division, called Kelley’s Cellular. Kelley’s shut down its cellular division in 2012, and closed the kiosks it had in malls in Kennewick, Walla Walla and Wenatchee.

“At one time, when we had the kiosks in the malls, we were up to 40 employees,” Julie said. “But after we closed them down in 2012, we dropped down to 20 employees.” In 2004, the company started a satellite reselling division called Kelley’s Satellite. Today, the company only offers Dish Network. uKELLEY’S, Page 8

Senior Times • October 2018

KELLEY’S, From page 7 By 2015, the company moved its corporate office from Pasco to 8121 W. Grandridge Blvd. in Kennewick. “We are in a growth period, and in the next year or two, we’ll have to be looking for another location,” Julie said. “Tri-Cities is our corporate office, but we have a lot of business in southeastern Washington and northeastern Oregon. We have customers in Arizona and Idaho. But our comfort zone is still the Pacific Northwest. People like local.” Even with all the changes over the years, Julie said the bread and butter is still the answering services. “The telephone answering service is still our foundation,” she said. “We have clients who have been with us from day one.” Loyal clients for 50 years? Yes. “Long-term relationship building is what we like to do,” Julie said. “The service we provide them is individualized.” Plans start at $35 a month. For some customers, Julie Sovereign said Kelley’s is a gatekeeper, as it screens calls and only transfers or dispatches emergency calls. “That gives the clients’ staff a better quality of life during their personal time,” she said. “For other customers, Kelley’s becomes a customer service representative, greet-

Jerry and Elaine Sovereign launched Kelley’s Tele-Communications 50 years ago in Pasco. (Courtesy Kelley’s Tele-Communications)

ing and scheduling appointments and becoming their off-site receptionist.” Other clients may only need Kelley’s for emergency dispatching on rare occasions. “Many answering services have sold to larger companies,” she said. “We find our current clientele prefers the personal touch our team provides.” Kelley’s has gotten involved more intensely in answering services, when in 2012 it started providing a 24/7, 365-days a year bilingual Spanish and English answering services. So who uses Kelley’s answering services?

Clients include crisis response centers, dentists, financial advisors, funeral homes, physicians, plumbers, public utilities and facilities, real estate companies and veterinarians. The two-pronged approach of making clients and staff happy has been the key to the company’s success. “Our agents are on the ground floor,” Julie said. “They are the front line for our clients. They greet, screen, calm and manage our callers. Our support team is continually learning and incorporating new tools to make the agents’ job easier and to give a great experience to the caller and the client.”

Sovereign continues to keep an eye out for the hot trends for the future, such as translation services, and web-chat and social media management. “With a company 50 years old, we always have to ask ourselves, ‘Is this process working?,’ ‘What can we do better?,’ ‘What is on the horizon?,’ ‘How are we working toward the new goal or vision?’ ” she said. But Kelley’s foundation remains its traditional answering service. The call center, remote receptionists, appointment schedulers, bilingual agents and nationwide footprint (thanks to the internet) have kept the company strong. Kelley’s Tele-Communications: 8121 W. Grandridge Blvd., Kennewick; 800-533-2741; kelleystc.com; Facebook.

Are you a senior with an interesting story ? Let us know You could be featured in an upcoming issue of the Senior Times. Email editor@tcjournal.biz

Senior Times • October 2018

Protect your final wishes with a health care directive BY BEAU RUFF for Senior Times

What is the health care directive? Is it the same thing as a power of attorney for health care? What about a living will? Confusion abounds regarding these estate planning concepts. Yet, knowing how your various estate planning documents work together is important for you to understand, and it’s important for your agents (likely your spouse or children) to understand as well, because it is the agent who works to implement your vision. The health care directive, or living will, is a document authorized under RCW 70.122.030. In its basic form, it allows a person to direct that he or she wants life sustaining treatment withheld or withdrawn under certain circumstances. Generally, the circumstances under which a person directs withholding or withdrawal is when diagnosed to be in a terminal condition or in a permanent unconscious condition and where the application of “life-sustaining treatment would serve only to prolong the process of dying…” (RCW 70.122.030). The health care directive is a relatively simple document. The statutory example contained in RCW

uBRIEF New location set for annual fiber art sale

The Desert Fiber Arts Guild is moving its annual Show and Sale to a new venue this fall: Badger Mountain Yarns in Richland. The shop is at 114 Keene Road. The event is open to the public from 10 a.m. to 8 p.m. Thursday, Nov. 1, from 10 a.m. to 6 p.m. Friday, Nov. 2, and from 10 a.m. to 4 p.m. Saturday, Nov. 3. The show will feature handcrafted goods for sale including shawls, wraps, scarves, mittens, caps, rugs, blankets, towels, tatted jewelry and more. Artists will be on hand to demonstrate their techniques throughout the sale. The guild is a nonprofit founded in 1974 to rescue ancient fiber art techniques from extinction in the USA. The guild has its own studio at 101 N. Union St., Suite 208, Kennewick, which houses one of the largest fiber arts guild libraries in the state. Members may learn and complete projects on large fiber art equipment set up in the studio. Monthly speakers educate and feed the creativity of the members. For more information, visit desertfiberarts.org or on Facebook.

70.122.030 is about one page in length. Despite its simplicity, it is a powerful document in a person’s estate plan. Beau Ruff Some hosCornerstone pitals or other Wealth Strategies health care facilities also offer a living will or health care directive form that might be similar to the Washington statutory form, or, in some cases, a longer form with more options for the end of life care. A health care directive works in tandem with a health care power of attorney to provide instruction from the principal, and care for the principal. As a reminder, a health care power of attorney is a document that allows you (the principal) to appoint someone (an agent) to make decisions for your care when you are unable to do so because of incapacity. The health care directive takes priority on the end-of-life decision to withhold medical treatment, but the agent is still empowered to make other decisions concerning the princi-

pal’s care, treatment, living environment, etc. In the absence of a health care directive, the agent (usually spouse or children) of the principal appointed under the health care power of attorney is charged with determining when to withhold treatment (colloquially: “pull the plug”). That single decision to “pull the plug” is an emotionally charged decision even with a health care directive. Without one, it can be both unnecessarily delayed and incredibly emotionally painful for the agent – not to mention potentially costly. With a health care directive, you take a portion of the confusion/hesitation/guilt away from the agent because you have told your agent in the directive: “If I am in this state, please let me have a natural death.” A third document that adds to the complexity of forms is a physician’s order for life sustaining treatment, or POLST. When a person has serious or life-limiting disease, he or she can work with the attending physician to incorporate the end-of-life decisions into a POLST. The POLST is signed by the patient and the doctor and provides responding medical personnel with clearly delineated instructions

on life-sustaining treatment. So, what do you need? Everyone above the age of 18 should first have a power of attorney that includes the power for the agent to make health care decisions. In the absence of a valid power of attorney, a costly and time-consuming guardianship would be initiated to determine a person’s care. Accordingly, the power of attorney is the priority. Second, the health care directive should be part of the end-of-life plan. Anecdotally, it appears in my experience that the younger a person, the less likely the person will want to include a health care directive in his or her estate plan. It seems that, to those with youth, death is too remote and the possibility of cure too high. As we age, we come to better accept the inevitability of our own mortality. The final document to consider when a person has a serious or life-limiting disease is the POLST. Talk to your estate planning professional or health care provider for more information. Attorney Beau Ruff works for Cornerstone Wealth Strategies, a full-service independent investment management and financial planning firm in Kennewick.

Senior Times • October 2018

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Holiday bazaar listings Autumn has arrived and with it planning for the holiday season. Several area groups and churches are offering bazaars around the TriCities: Saturday, Oct. 20 Harvest Fall Bazaar: 9 a.m. to 3 p.m., Family Resource Center of TriCities, 500 W. First Ave., Suite C, Kennewick. Gifts, food, and raffles. All funds benefit the center’s 10th annual Christmas Celebration. Holly Daze: 9 a.m. to 3 p.m., Kennewick First United Methodist Church, 2 S. Dayton St., Kennewick. Gift items, crafts, decorations, baked goods and raffles. Proceeds benefit local nonprofits supported by United Methodist Women. Kennewick’s Harvest Bazaar: 9 a.m. to 3 p.m., Southridge Sports & Events Complex, 2901 Southridge Blvd., Kennewick. More than 130 vendors selling handmade crafts, decor, gifts and baked goods. Admission: $3 per person or $5 per couple. Pumped 4 Purple: 10 a.m. to 3 p.m., Courtyard by Marriott, 480 Columbia Point Drive, Richland. Gift items, raffles, games and more. Free admission. Proceeds benefit Domestic Violence Services of Benton and Franklin Counties. Friday, Oct. 26 Kennewick Valley Grange Fall Bazaar: Noon to 6 p.m., Kennewick Valley Grange, 2611 S. Washington St., Kennewick. Handmade items, gifts and decor. Free admission. Saturday, Oct. 27 Kennewick Valley Grange Fall Bazaar: 9 a.m. to 4 p.m., Kennewick Valley Grange, 2611 S. Washington St., Kennewick. Handmade items, gifts and decor. Free admission. Annual Burbank Grange Bazaar: 9 a.m. to 2 p.m., Burbank Grange, 44 N. Fourth Ave, Burbank. Homemade items and gifts. Nov. 2 - 4 Custer’s Christmas Arts & Crafts Show: 10 a.m. to 8 p.m. Friday, Nov. 2; 10 a.m. to 6 p.m. Saturday, Nov. 3; and 10 a.m. to 4 p.m. Sunday, Nov. 4 at the TRAC, 6600 Burden Blvd., Pasco. More than 150 professionals artists and crafters selling holiday gifts, décor and gourmet food. Admission: Adults $7, kids 12 and under are free. Visit custershows.com. Saturday, Nov. 3 Maya Craft Show: 9 a.m. to 3 p.m., Maya Angelou Elementary,

6001 N. Road 84, Pasco. More than 80 vendors and hands-on craft classes. Admission: $2, children 12 and under are free. Mission Craft Bazaar: 9 a.m. to 3 p.m., Meadow Springs Presbyterian Church, 325 Silver Meadow Drive, Richland. Handcrafted items, fine art, gourmet specialty foods and more. Saturday, Nov. 10 14th annual Holiday Bazaar: 9 a.m. to 3 p.m., Richland Community Center, 500 Amon Drive, Richland. Gift items and baked goods. Saturday, Nov. 17 Marcus Whitman Winter Bazaar: 9 a.m. to 3 p.m., Marcus Whitman Elementary, 1704 Gray St., Richland. More than 50 vendors offering handmade items, speciality gifts, baked goods and more. A silent auction and food trucks. Free admission. Lewis and Clark Elementary Holiday Bazaar: 9 a.m. to 3 p.m., Lewis and Clark Elementary, 415 Jadwin Ave., Richland. Vendors, samples, giveaways, coupons and more. Affinity at Southridge Holiday Bazaar: 11 a.m. to 3 p.m., Affinity at Southridge, 5207 W. Hildebrand Blvd., Kennewick. Sunday, Nov. 18 West Richland Chamber Holiday Bazaar: 10 a.m. to 3 p.m., Sandberg Event Center, 331 S. 41st Ave., West Richland. Locally-made items. Free admission. Saturday, Nov. 24 Christmas Bazaar: 8:30 a.m. to 3:30 p.m., Crossview Community Church, 540 N. Colorado St., Kennewick. Crafts and decor items. Hosted by Crossview Community Church Women’s Ministry. 37th annual Holiday Bazaar: 9 a.m. to 3 p.m., Columbia Valley Grange, 6300 W. Court St., Pasco. Handcrafted items. Saturday, Dec. 1 Pasco Winter Fest: 2 to 6 p.m., Volunteer Park, 1125 N. Fourth Ave., Pasco. Music, food, gift vendors, beer garden, photos with Santa and more. To be included on this list, email ads@tcjournal.biz with details about the bazaar, including time, date, place, cost and contact information.

Senior Times • October 2018

Kennewick Community Center

500 S. Auburn St., Kennewick • 509-585-4303 All activities are at the Kennewick Community Center unless otherwise listed. Activities, times and location subject to change. For more information, call 509-585-4303. • Bunco: 1 to 3 p.m. Fridays. Cost: $1 per day. • Woodcarving: 1 to 3 p.m. Wednesdays. Cost: 75 cents per day. 9 a.m. to noon Fridays. Cost: $1 per day. Bring supplies or borrow from

the class. • Dominoes: 12:30 to 2 p.m. Tuesdays and Fridays. Cost: 50 cents per day. • Party Bridge: 12:30 to 4 p.m. Tuesdays and Thursdays. Cost: 50 cents per day. • Bridge Tournament: Second Sunday of each month, 2 to 6 p.m. Cost: $1. RSVP 509-586-3349. • Pinochle: 6:30 to 8:30 p.m.

Mondays and Fridays. Cost: 50 cents per day. • Chinese Mahjong: 1 to 4 p.m. Wednesdays. Cost: $1 per day. • Sewing: 6 to 8:30 p.m. Thursdays. Cost: $1 per day. • Oil Painting: 12:30 to 3:30 p.m. Mondays and 9 a.m. to noon Tuesdays. Cost: $29-43 per 8 week class. Call 509-585-4293 to register. • Clay Sculpting: 1 to 2 p.m.,

Mondays. Cost: $1 per day. Bring your own supplies. • Indoor Walking: 9 a.m. to noon Monday through Friday. Cost: $1 per day. Location: Southridge Sports Complex, 2901 Southridge Blvd., Kennewick. • Hair Cuts and Clips: Hair cuts provided by Pam Eggers. Second and fourth Wednesday of each month, 9 to 11 a.m. by appointment only. Cost $1. Call 509-585-4303.

Pasco First Avenue Center 505 N. First Ave., Pasco • 509-545-3459

Most of Pasco’s senior services programs take place at the First Avenue Center, unless otherwise listed. Activities, times and location subject to change. For more information, call 509-545-3459. • Basin Wood Carvers: 1 to 4 p.m. Thursdays. Cost: Free. • China Painting: 9 a.m. to noon Tuesdays. Bring your own project and supplies. • Cribbage: 1 to 3 p.m. Wednesdays and Fridays. • Drop-In Snooker: 9 a.m. to 4 p.m. Monday through Friday. Cost: $1 per day. • Mexican Train Dominoes: 12:30

to 3 p.m. Mondays. Cost: Free. • Pinochle: 7 to 9 p.m. Tuesdays and Fridays. • Wavemakers Aqua Fit: Class for those with arthritis, fibromyalgia, lower back pain, muscle weakness, those who use a cane or a walker and anyone who loves the pool. Location: Oasis Physical Therapy, 6825 Burden Blvd., Suite D, Pasco. This class is offered on various days/times. Call 509-545-3456 to register. • Enhance Fitness (40+): Class focuses on stretching, balance, low impact aerobics and strength training. 10 to 11 a.m. Mondays, Wednesdays and Fridays. Call 509-545-3456 to

register. Location: Pasco City Hall Activity Center, 525 N. Third Ave., Pasco. • Happy Feet program (60+): Get your feet cared for by a licensed, registered nurse. By appointment 9 a.m. to 3 p.m. Tuesdays, Wednesdays, Thursdays. Cost: Free with suggested

donation of $12 to $15 per person. Call 509-545-3459. • Foot Care for Adults (18+): Get your feet cared for by a licensed, registered nurse. By appointment only, 9 a.m. to 3 p.m. Cost: $30. Call 509545-3459.

Senior Times • October 2018

Richland Community Center

500 Amon Drive, Richland • 509-942-7529 All activities are at the Richland Community Center unless otherwise listed. Activities, times and location subject to change. For more information, call 509-942-7529. • Cribbage: 8:30 to 11:30 a.m. Wednesdays. Cost: free. Location: lounge. • Golden Age Pinochle: 6 to 8:30 p.m. Fridays. Cost: $1 per day. Location: game room. • Duplicate Bridge: 12:30 to 4 p.m. Mondays, Wednesdays and Fridays. Cost: $1 per day. Location: game room.

• Party Bridge: 8:30 to 11:30 a.m. Mondays and Wednesdays. Cost: $1 per day. Location: game room. • Bridge Buddies: 5:30 to 9:30 p.m. Tuesdays and 10:30 a.m. to 12:30 p.m. Thursdays. Cost: $1. Location: game room. • ACBL Bridge: Various groups. For a schedule of each group, visit the Richland Community Center or call 509-942-7529. • Birthday Club Social: Second Tuesday of each month, noon to 12:30 p.m. Cost: free. Location: lounge. • Pie Socials: Third Tuesday of

each month, noon to 12:30 p.m. Cost: free. Location: lounge. • Greeting Card Recycling: 9 to 11 a.m. Mondays. Cost: free. Location: meeting room. • RSA Dance: Third Friday of the month, 1 to 4 p.m. Cost: $7 per person. Location: Riverview room. • International Folk Dancing: 7 to 9 p.m. Thursdays (location: Riverview room) and 6 to 9 p.m. the first Saturday of the month for a potluck and dancing (location: activity room). • RSA Riverfront Walk: 10 a.m. Tuesdays. Cost: free. Location: back

patio. • Fitness Room: 8 a.m. to 9 p.m. Monday through Friday, 9 a.m. to 8 p.m. Saturdays and noon to 4 p.m. Sundays. Cost: $2 per day or $8 per month. Location: Fitness room. • Foot Care for Fabulous Feet: Have a licensed registered nurse specializing in geriatrics care for your feet. 9 a.m. to 2:30 p.m. Thursdays. Cost: $30. Location: wellness room. Call 509-942-7529 for an appointment.

Prosser Senior Community Center

1231 Dudley Ave., Prosser • 509-786-2915 All activities are at the Prosser Senior Community Center unless otherwise listed. Activities, times and locations subject to change. For more information, call 509-786-2915. • Pool: 12:30 to 3 p.m. Mondays and Tuesdays. Cost: free. Location: pool room. • Tia Chia Quan: 6 p.m. Mondays. Taught by Kraig Stephens. Cost: $50 per month, 65 and older get discounted rate. Beginners start the first

Monday of every month. Wednesday and Friday open practice is at 5 p.m. which is free to club members only. Location: dining room. • Wellness Class: 10:30 to 11:30 a.m. Mondays and Thursdays. Taught by Cheri Eisen of Sirius Therapeutics. Cost: $25 per month for members, $32 per month for non-members. Location: living room. • Mahjong 1 to 3 p.m. Tuesdays and Thursdays. Cost: Free. Location:

living room. • Bingo: 10 a.m. Wednesdays. Cost: 3 cards for $1. Location: dining room. • Pinochle: 5:30 p.m. Thursdays. Cost: $1. Location: living room. Bring potluck dish to share. • Prosser Friendship Quilting: 1 to 4 p.m. second and fourth Thursdays. Cost: Free for members ($5 per year). Location: dining room. Bring sewing machine and project to work on. • Lunch and Learn Program: 1 p.m. the fourth Wednesday of the month. Subject changes every month. Cost: Free. Location: dining room • Monthly Potluck: Noon to 3 p.m. the third Sunday of every month. Cost: Free. Location: dining room.

Bring a potluck dish to share. • All you can eat breakfast: 8 to 11:30 a.m. the last full Sunday of each month. Cost: Adults $5 per person, children 12 and under $3. Location: dining room. Includes pancakes, eggs, ham, apple juice and coffee. • Birthday Celebration: Typically the third Friday of the month. Call 509-786-1148 to verify. Provided by Meals on Wheels. Cost: suggested donation of $2.75. Location: dining room. • Meals On Wheels: 11:45 a.m. Monday through Friday. Cost: Suggested donation of $2.75. Location: dining room. Call 509-7861148 for reservations.

West Richland Senior Center

616 N. 60th, West Richland 509-967-2847 All activities are at the West Richland Senior Center. For more information, call 509-967-2847. • Potluck Dinner: 6 p.m. second Tuesday of the month. Bring a dish to share. • Bingo: 1 p.m. third Monday of the month. Hot dog luncheon at noon. $3 suggested donation. • Pinochle: 5 p.m. Mondays.

• TOPS (Take Off Pounds Sensibly) Fitness: 11 a.m. Thursdays. • Exercise: A co-ed, light cardio class, led by exercise video, is 9 a.m. Tuesdays and Thursdays. A donation of 50 cents for members and $1 for others is requested.

Senior Times • October 2018

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Humanities Washington has assembled a panel featuring Tri-City journalists to discuss “Breaking News: the State of American Journalism.” The free event is at 7 p.m. Oct. 10 at Tagaris Winery, 844 Tulip Lane, Richland. The talk will examine the state of the news and features Tri-City Herald Executive Editor Laurie Williams; NW News Network’s Anna King; and Senior Times Editor Kristina Lord. Register at brownpapertickets. com/event/3606998.

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Str8ts - Medium

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uBRIEF

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fiesta, refried beans, corn, bread and yogurt with berries. • Friday, Oct. 26: Breaded fish sandwich, clam chowder, coleslaw, tartar sauce and oatmeal raisin cookies. • Monday, Oct. 29: Chicken fried steak, mashed potatoes, mixed vegetables and chocolate chip cookies. • Tuesday, Oct. 30: Beef tacos, refried beans, fiesta vegetables and applesauce. • Wednesday, Oct. 31: Sweet and sour pork, fluffy rice, oriental vegetables, wheat roll and fruit cocktail.

Meals on Wheels is a program of Senior Life Resources Northwest and is supported by donations. For those 60 and over the suggested donation is $2.75 per meal. Meals may be purchased by those under 60 for $7.15. Menu substitutions may occur. For reservations, call between 9 a.m. and noon the day before your selected meal. For reservations in Richland, call 509-943-0779; Kennewick 509-585-4241; Pasco 509-543-5706; Parkside 509-5452169; Benton City 509-588-3094; Prosser 509-786-1148; and Connell 509-234-0766. The Senior Dining Café serves soups, sandwiches and salads without a reservation. Hours are 11 a.m. to 1 p.m. Monday through Friday. The café is at 1834 Fowler St. in Richland and can be reached by calling 509-736-0045. • Monday, Oct. 8: Closed for staff training. • Tuesday, Oct. 9: Spaghetti with meat sauce, green beans, salad with dressing, breadstick and an oatmeal cookie. • Wednesday, Oct. 10: Pork loin roast with gravy, mashed potatoes, glazed carrots, salad with dressing, roll and lemon bar.

• Thursday, Oct. 11: Dijon chicken with rice, peas and onions, bread, fruit cocktail and cherry oat bar. • Friday, Oct. 12: Hamburger, baked beans, apple cabbage slaw and butterscotch pudding. • Monday, Oct. 15: Chili stuffed potato, mixed vegetables, salad with dressing, wheat roll and a brownie. • Tuesday, Oct. 16: Scrambled eggs with peppers, sausage patty, chuck wagon potatoes, blueberry muffin and fruit cocktail. • Wednesday, Oct. 17: Teriyaki chicken, fluffy rice, oriental vegetables, bread and pear crumble. • Thursday, Oct. 18: Beef lasagna, mixed vegetables, salad with dressing, breadstick and mandarin oranges. • Friday, Oct. 19: Birthday day! Roast beef with gravy, mashed potatoes with gravy, Italian vegetables, dinner roll and ice cream. • Monday, Oct. 22: Herbed chicken with mushroom gravy, au gratin potatoes, salad, bread and cherry oat bar. • Tuesday, Oct. 23: Salisbury steak with gravy, mashed potatoes, broccoli, wheat roll and apple pie bar. • Wednesday, Oct. 24: Beef stir fry, fluffy rice, Asian vegetables, salad with dressing, bread and frosted yellow cake. • Thursday, Oct. 25: Chicken

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Senior Times • October 2018

Second Foodies restaurant coming to Richland’s Parkway BY ROBIN WOJTANIK for Senior Times

The Wilson family has expanded from a single floating food counter aboard a pontoon on the Columbia River to three full-service restaurants in Kennewick and Richland. Their third restaurant, called Foodies too, is expected to open before Christmas in Richland’s The Parkway, occupying the space once home to Paper Street Brewing Co. Terry and Joanna Wilson are remodeling the space at 701A The Parkway, on the northwest corner of Lee Boulevard, near the roundabout. They’re planning to offer the same menu found at Foodies Brick and Mortar in downtown Kennewick, which has become popular for its American cuisine, featuring burgers, gourmet hot dogs and sandwiches. “Our menu isn’t eclectic. It’s just our flavors added into a Caesar or a taco salad,” Joanna said. “We do our sandwiches a certain way, and the way we wanted to do it works. We found people liked it.” The menu is designed entirely by the Wilsons, who enjoy trying out new trends. “We have a lot of Pinterest boards. Everywhere we go, we’re always

looking at design, looking at textures,” Joanna said. Joanna has been in the restaurant business since she was 18 years old, while Terry has a history in the construction business. They once owned a delicatessen and meat market in California for a couple of years before closing the doors to focus on their growing family. They got the bug to open a restaurant again once the kids were older and decided to incorporate their love of boating with their love of the food industry. This led to their first Tri-City venture, Floatin’ Foodies, which included commercial-grade equipment aboard a converted triple pontoon that traveled the river to serve customers already on the water. “We would float and cook at the same time. And that got a little crazy,” Joanna said. After a few years of trial-anderror, they docked the boat and had customers come to them. “We tripled our money and spent no gas money,” she said. Despite eventually finding the recipe for success on a floating food cart, the Wilsons determined it wasn’t a long-term enterprise.

Foodies too will debut this fall in the former site of Paper Street Brewing Co. It will become the third restaurant opened by Joanna and Terry Wilson in the past three years.

“When you have a mobile kitchen, you have to have a commissary kitchen,” Joanna said. “So we were making deals every year talking to people that had restaurants and facilities approved by the health department that we could get in to make sauces and food prep.” The pontoon was put out to pasture, quite literally, on the family’s Kennewick property. They decided to focus on finding

a space to support the boat and grow a catering business. “But when we did that, all of a sudden it started developing into more of a restaurant,” Joanna said. “Within a year, we knew that something was happening, and we knew that it was the dynamics of the community support and being able to provide a different experience. uFOODIES, Page 15

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Senior Times • October 2018 FOODIES, From page 14 “Not a chain experience and not a mom-and-pop experience, we were trying to be kind of middle of the road. It opened up a lot of opportunities for people to come in and try things that they’ve never tasted before,” she said. Foodies Brick and Mortar opened in 2015 at 308 W. Kennewick Ave., and two years later, the couple opened 4th Base Pizza at 20 S. Auburn St. Even with two relatively new businesses to operate, Joanna said she always had her heart set on the space at 701A The Parkway. “When we found out Paper Street was moving in here, when we were moving into downtown Kennewick, I told my husband, ‘If it ever opens up, I want it.’ I loved just the dynamic of being downtown. Where are you going to find another downtown unless you go to Walla Walla?” The Wilsons happened to be out of town when they learned the brewery was shuttering its doors, but moved quickly to secure it and sign a lease for their third restaurant. “We’d made phone calls before we even got home,” Joanna said. The new Foodies will be about the same size as the Kennewick location, but the Wilsons are planning to offer a private room at the Parkway site. The Kennewick Foodies will add to its seasonal seating in the future, with

uBRIEF Tri-Cities Food Bank closes West Richland branch

The Tri-Cities Food Bank shuttered the doors to the West Richland branch on Sept. 8. Food bank officials said the number of clients served at the branch at 4096 W. Van Giesen St. didn’t justify continued operations. West Richland food bank clients will continue to be served at the Richland branch at 321 Wellsian Way. The West Richland Branch was opened in January 2017 following analysis of the number of city residents who were potential clients and community interest. Food bank board Chairwoman V.J. Meadows said it was a hard but necessary decision. “We would have liked to continue with a convenient location for our West Richland clients but, as a nonprofit organization, our operating costs need to be managed carefully,” she said. “We will continue welcoming our West Richland neighbors to the Wellsian Way branch.”

a so-called StrEatery, which transforms a couple of parking spaces into a deck for diners to eat outside. The Richland restaurant is 1,900 square feet and can seat up to 75, but the remodel of the space is fluid in its initial stages. Construction is expected to take 60 to 90 days, which would have Foodies too opening sometime around Thanksgiving. The Wilsons want to include more of a defined 21-and-over seating area, as well as a “peekaboo” kitchen for customers to see the meals being prepared. A mix of 15 employees will be hired, likely four full time and 11 part time. The Wilsons are considering offering a late-night menu for those looking for a meal, and not just drinks, during the later evening hours after getting off the river or attending a show at the nearby Richland Players Theater. Foodies too will be open for lunch and dinner and closed only on Sundays. The Wilsons are finding continued success despite an often challenging local food scene that sees the opening and closing of locally-owned restaurants frequently. “The Tri-Cities is rough,” said Joanna. “We’re rough on people. They’ll give us maybe two tries and

that’s it. But they’ll go to the chains because it’s standard. There’s more expectations for us than any chain.” The couple have benefited from word-of-mouth marketing and social media instead of traditional marketing to grow their loyal fan base in Kennewick. “Creating more of that buzz downtown has been direct from the stores around us that have been a huge support,” Joanna said. Now they hope to bring that same buzz to Richland where popular restaurants like Graze, Frost Me Sweet, Porter’s Real Barbecue and Stone Soup are all within a tenth-of-a-mile strip between Knight Street and Lee Boulevard. Miss Tamale recently joined this restaurant row. It opened a few doors down on Sept. 15. Former Richland Economic Development Manager Zach Ratkai called The Parkway “an institution since its inception.” He said he is encouraged at how The Parkway has transitioned to meet the needs of a free market, developing now into a focal point for an urban lifestyle. “It attracts a young, entrepreneurial spirit that really shows The Parkway is a great organic spot to grow. It’s a shift we’re glad to be at the epicenter of,” said Ratkai during his last week working for the city of Richland. He left his post to work for the city of

Pasco. David Lippes, principal of Boost Builds, said he likes to see food retailers showing an interest in the area. His Richland development company has an ambitious goal of bringing city-dwellers back to the central downtown area. Boost Builds bought and drastically updated the building at 723 The Parkway, also home to Fuse SPC, a co-working community, earlier this year. “We are excited about the demand that retail, and especially food retailers, have shown for locating in and around The Parkway. This is clearly an indication of growing consumer demand driven by the revitalization of Richland’s downtown core,” Lippes said. The Wilsons are excited about the new venture, too. “What’s fun is that we get to design and create the atmosphere that we want to be in. I think that’s pretty much between 4th Base, Foodies Brick and Mortar, and now Foodies too, is that we’re able to design somewhere that we would want to go, and that makes it more pleasant for us. We’re hoping people like to eat where we like to eat,” Joanna said. Foodies too: 701A The Parkway, Richland; foodiesbrickandmortar. com; Facebook.

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Senior Times • October 2018

uBRIEFS Kadlec Express Care opens in Pasco, Richland Walgreens stores

Two new Kadlec Express Care clinics will be embedded in Walgreens stores on Road 68 in Pasco and George Washington Way in Richland. The clinics offer same-day appointments for minor ailments like sore throats, colds, the flu, sprains and cuts. The Pasco clinic at 5506 N. Road 68 opened Sept. 10. The Richland office at 1601 George Washington Way opened Sept. 17. Hours at both clinics are from 8 a.m. to 8 p.m. To book online appointments, visit

expresscare.kadlec.org Walgreens and Providence St. Joseph Health recently announced the expanded retail clinic collaboration. Richland’s Kadlec Regional Medical Center is an affiliate of Providence.

Cold War Patriots to honor workers during Day of Remembrance

Cold War Patriots, a community resource organization that advocates for nuclear weapons and uranium worker benefits, will commemorate the 10th annual Cold War Patriots National Day of Remembrance on Tuesday, Oct. 30 in Richland.

Each year, the U.S. Senate passes a bipartisan resolution that designates Oct. 30 as a day to honor the contributions and sacrifices of the more than one million Americans who worked with uranium or in the nation’s nuclear weapons complex from its origins with the Manhattan Project during World War II to the present day. At the event, workers will be able to reconnect and socialize with coworkers. Congressional and/or local dignitaries will speak. There also will be a candle-lighting ceremony to remember fallen workers. Cold War Patriots will recognize those who served by distributing 10th anniversary commemorative lapel pins to workers. The pins are recommissioned

from a pin originally awarded to workers on the Manhattan Project by the Secretary of War. Men and women who worked in the nuclear weapons and uranium industry will be given a bronze pin. Silver pins will be given to workers who have experienced some level of health-related illness due to their work. The Richland event kicks off at 9 a.m. with registration and a coffee hour reunion, followed by the program at 10 a.m. at the Red Lion Hanford House, 802 George Washington Way. For more information about the event or to RSVP to attend, call 888903-8989 or visit coldwarpatriots.org.

LIVABILITY, From page 1 The index can reveal average housing costs, doctor-to-patient ratios, and proximity to grocery stores, parks, cultural centers and outdoor activities. For community leaders and individuals, the index identifies gaps between what people want and need versus what their community provides, said Amanda Frame, AARP Washington’s outreach director, in a recent column. The index scores every neighborhood and community in the United States. Individuals can search for livability scores by neighborhood, city, county and state. The scores currently range from a low of 22 to a high of 76, Frame said. “This shows even the best performing communities have room for improvement,” she said. AARP’s recent home and community preferences survey looked at what older adults want in their communities and homes. Findings show that most adults, especially older adults, prefer to remain in their current home and communities as they age, which is consistent with findings from the 2014 survey. Last year, AARP and the United States Conference of Mayors’ “Report on Aging in America,” surveyed 108 mayors about emerging issues to help older Americans in cities across the country. Of the mayors who responded, 92 percent confirmed aging issues are of high importance. Additionally, six in 10 mayors currently have an aging-related task force or initiative in their city, AARP said. AARP updated its livability index this year using more than 50 national sources of data. It was last updated in 2015. To read more about the AARP index, visit AARP.org/ LivabilityIndex.

Senior Times • October 2018

Get educated: how to recognize, avoid imposter scams BY DANIELLE KANE for Senior Times

Imposter scams encompass a wide range of different schemes that all have one thing in common: a con artist posing as someone you trust or an organization that you trust. In 2017, nearly one in five people reported losing money to imposter scams for a whopping total of $328 million lost, according to the Federal Trade Commission. This made it the most common type of scam and is why Better Business Bureau Northwest and Pacific continues educational efforts around these topics. Have you ever gotten a call, or even a knock on your door, from your utility company claiming that your payment is overdue? They typically will threaten that if your bill is not paid immediately, that utility will be shut off. But wait, you paid your bill just the other day, right? This is a common scam that the BBB sees increase as we move into the fall and winter months. The BBB warns consumers to always call the number your utility company gave you and check on your account to find out if you do owe money, before paying any representative that calls or shows up at your door.

Scammers use a variety of tactics to prey on consumers, one of which is the threat of utility termination. Or, for instance, in Danielle Kane Better Business another very Bureau common imposter scam, con artists will call pretending to be a representative from the IRS. They may claim to be from the “Tax Crime Investigation Unit,” or another phony department having to do with fraud or collections. On these calls, the scammer threatens to freeze your financial assets or even make an arrest if you do not immediately return the call and pay what you “owe.” The IRS scam is not limited to just that agency either. The BBB often sees scammers impersonating a variety of government entities, or credit card companies, trying to collect money. The BBB urges consumers to keep in mind that government agencies do not contact consumers by phone and do not threaten legal action in voicemails. The IRS and

other entities will always first contact you by postal mail if you owe money. The good news is that tax fraud went down 46 percent in 2017, but unfortunately, credit card fraud went up 23 percent, according to the FTC. Typically, imposter scams can target people of all ages and demographics. But one type of scheme — the grandparent scam — is targeted toward older adults. In this scenario you get a call: “Grandma, I’m in trouble and I need money for bail. Can you help?” The call sounds urgent and, of course, pulls on your heart strings since you think this is someone you love. But be careful. Scammers have become very sophisticated and convincing. If they’re calling by phone, there’s a good chance they could be using your grandchild’s phone number (this is called spoofing) to make it look like the call is coming from your grandchild, when it’s not. If they’re emailing you, the con artists could easily hack into your loved one’s email account or simply use their name and information that they found on social media. All they have to do is sign the email with your grandkid’s name to make it look believable.

This scam can be hard to resist because scammers on the other end use high-pressure tactics to try and force you to act before you can really think — preying on your emotions the whole time. Try to contact your family member first before making any decisions. And in the event you can’t, do not wire money on a prepaid debit card or gift card. One of the BBB’s most important tips is to never buy prepaid cards, as you can not get that money back once it’s gone. These examples are just some of the types of imposter scams that get reported to BBB. There’s also lottery scams, tech support scams and romance scams that are all versions of the same thing. The most important step to take when possibly encountering an imposter scam is verifying who is calling. Odds are the person on the other end is not who they say they are. You can file reports on potential fraud and identity theft with the FTC and the Attorney Inspector General’s office. Report scams to BBB Scam Tracker at bbb.org/scamtracker. Danielle Kane is the Tri-City marketplace manager for the Better Business Bureau Northwest and Pacific.

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Senior Times • October 2018

The Kennewick School District presented First Presbyterian Church with the 2018 Outstanding Community Partner Award in recognition of its longtime dedication and service to Westgate Elementary on Aug. 27. (Courtesy Kennewick School District)

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Many Kennewick School District schools have community partners to help meet student needs, and Kennewick First Presbyterian Church has been helping students and staff at Westgate Elementary School for 10 years. The district named the church its 2018 Outstanding Community Partner in recognition of its dedication and service to Westgate over the years while presenting staff excellence awards at a welcomeback event for staff on Aug. 27. Volunteers from the church have spent many hours at Westgate over the last several years, giving their time as homework helpers, at math night events and on field trips. They have also donated more than 1,000 books to students, and,

for four years, were able to give every student at Westgate a backpack filled with school supplies to start the school year. In addition, they organize a cereal drive every year to ensure that Westgate students have breakfast during winter break. In 10 years, they’ve collected more than 10,000 boxes of cereal. “The volunteers from First Presbyterian are amazing,” said Dale Kern, Westgate principal. Mary Lynn Merriman, one of the volunteers, said the partnership has built strong relationships. She said the church and its members are just trying to be good neighbors to their neighborhood school. “It’s a very rewarding relationship for us in so many ways,” she said. “We get a lot out of it ourselves. It goes both ways.”

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Senior Times • October 2018 uBRIEFS Kennewick Irrigation District announces last delivery date

The Kennewick Irrigation District said its last anticipated date of water delivery is Wednesday, Oct. 10. Once water delivery has ended, KID crews will begin baseline testing. Baseline testing provides the opportunity for crews to measure the amount of water seepage from the canals. During testing, canals may appear to be more full than usual due to the intentional backup of water, this allows KID to measure the amount of loss, from start to end point. KID also reminds customers after water is turned off for the season to winterize their valves and have their sprinkler systems blown out to help prevent cracking and breakage during freezing temperatures. For more information on winterizing procedures visit kid.org or contact customer service at 509-586-9111.

Richland School District offers flu shot clinics

The Richland School District has partnered with Seattle Visiting Nurse Association to offer community flu shot clinics at some district schools ahead of the winter flu season. Injection-only vaccinations will be available to those 4 years and older.

Those attending the clinics must bring a completed Patient Consent Form available at rsd.edu, and their insurance information. Clinic dates and locations: Monday, Oct. 8: 3:30 to 6 p.m. at Orchard Elementary, 1600 Gala Way, Tuesday, Oct. 9: 2:45 to 6 p.m. at Enterprise Middle School, 5200 Paradise Way, West Richland. Wednesday, Oct. 10: 3:45 to 5 p.m. at Lewis & Clark Elementary, 415 Jadwin Ave. Thursday, Oct. 18: 3 to 6 p.m. at Hanford High School, 450 Hanford St.

Benton PUD offers annual Senior Day on Oct. 11

Senior customers are invited to Benton PUD’s annual Senior Day on Thursday, Oct. 11 at both the Kennewick Benton PUD Auditorium and Prosser Benton PUD Auditorium. Benton PUD customer service representatives and Community Action Connections will provide information and assistance on Benton PUD’s lowincome discounts. Customers can receive one-on-one enrollment help and receive income verification from the Community Action Connections. The low-income monthly discounts are 10 percent, 15 percent or 25 percent based on their household total annual income. The low-income senior discount

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qualifications are based on annual household income and age (62 and older). The low-income disabled discount qualifications are based on annual household income and a qualifying disability of the customer or member of the household. Income verification is required for both discounts and is completed by the Community Action Connections. There will also be presentations at the Benton PUD Kennewick Auditorium on weatherization and home automation at 9:30 a.m. and safety tips at 10:30 a.m. Senior customers will receive a packet with information on electrical safety, energy saving tips and other items. Coffee, juice and cookies will be served.

Lewis Street overpass project open house set

The city of Pasco, along with the Downtown Pasco Development Authority, will be hosting an open house for the proposed Lewis Street overpass from 4 to 7 p.m. Tuesday, Oct. 9, at the downtown group’s offices at 110 S. Fourth Ave. in Pasco. The city is designing an overpass across the BNSF Railway railroad tracks to replace the Lewis Street undercrossing, built in 1937. The bridge will connect Lewis Street from Second to Oregon avenues and will

include one travel lane in each direction and a bike lane and sidewalk on both sides. Additionally, roadway improvements will be made on the blocks between Tacoma and Second avenues and Clark and Lewis streets on the west side of the railroad tracks. The city said the project will enhance safety, connectivity and economic possibility in the area. For more information, visit pascowa.gov/lewisstreet.

Palliative care author, expert to speak in Tri-Cities

Chaplaincy Health Care will host a community presentation featuring Dr. Ira Byock, a leading palliative care physician, author and public advocate for improving care through the end of life. The event is at 6 p.m. Thursday, Oct. 18 at Bethel Church, 600 Shockley Road in Richland. The presentation, “What Mortality Can Teach Us About Living: Saying the Four Things that Matter Most,” is based on Byock’s book. The 90-minute event includes a 60-minute formal presentation plus question-and-answer period. Byock’s books will be available for purchase and signing. He has been a featured guest on national television and radio shows. Reservations are not required, and the event is free and open to all ages.

Senior Times • October 2018

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uBRIEFS Tri-Cities Airport begins $10.5 million taxiway project

The Tri-Cities Airport has begun construction on a taxiway renovation project. The $10.5 million project will be performed in four phases and won’t affect travelers. As part of the plan, the airport will temporarily close Runway 12-30 and general aviation runway 3R-21L. The airport will then move and rehabilitate Taxiway A to bring it in line with current Federal Aviation Administration design standards. Two additional taxiways will have their pavement rehabilitated, and portions of the apron will be extended. Including stops for winter weather, the project is expected to be completed in fall 2019. “Airports are constantly evolving to keep pace with passenger growth, safety regulations, technological advancements and more,” said Buck Taft, director of Tri-Cities Airport. “This realignment project ensures that the airport will meet federal standards and continue to operate safely and efficiently.” J-U-B Engineers is the project manager and also developed the taxiway project design; Inland Asphalt Co. will perform the construction work. Both firms have offices in the Tri-City area. Ninety percent of the project’s costs come from a U.S. Department of Transportation grant, with the remaining portion being paid by the airport. The taxiway realignment project will not use local tax dollars.

Seahawks tailgate event to benefit mental health services in the Tri-Cities

To support of mental health services in the community, the Franklin County Sheriff’s Foundation is hosting the sixth annual Seahawks Tailgate party Sunday, Oct. 14 to benefit the Emmaus Center, the foundation and Lourdes Children’s Day Summer Program. This year’s event has been moved to the TRAC facility at 6600 Burden Blvd. in Pasco to accommodate the growing number of fans who have made the party an annual tradition. Festivities include complimentary snacks, food and beverages, auction, raffle, games, prizes and more. It’s a 21-and-older event. Doors open at 9:30 a.m. For tickets, email Wendee. Bodnar@lourdesonline.org or call 509-546-2282.