ANNUAL REPORT 2019/2020
“Inspiring Active Lifestyles”
Welcome Northampton Leisure Trust (NLT), branded Trilogy Leisure is pleased to publish its Annual Report for the trading period 1st April 2019 – 31st March 2020. NLT continues to provide value for money activities to ‘Inspire Active Lifestyles’. Physical activity, mental health and a balanced lifestyle is more important in this current age, and NLT is working collectively with likeminded organisations and partners within Northamptonshire to support the Health and Wellbeing of the People and Community we serve. The Covid pandemic has turned the world we knew upside down. Being physically active has become even more important to us, both as a way to keep fit as well as a way to protect us against the worst the virus can cause. Whilst this report covers the period before Covid impacted, all bar a few weeks at the end of March, it also helps to highlight some of the things that will become even more important in the months and years to come. As a developing not-for-profit Social Enterprise, NLT continues to maximise its commercial strategy to improve the Social Impact and Wellbeing in Northampton. Through offering a varied programme of affordable activities, we aim to offer a holistic approach to Health and Wellbeing. We continue to work with the Northampton GP Alliance, the University of Northampton, Northampton General Hospital and many organisations to ‘Inspire Active Lifestyles’. Through our Activity on Referral programme, 50+ programme, Junior package and Adult fitness programme we aim to increase activity participation resulting in a positive benefit on people’s fitness and overall mental health. We know from our research that the work we deliver has a positive Social Impact on our community.
With a positive, determined approach, we have adapted well to the challenges in 2019/20. By diversifying our activities to focus on the Health & Wellbeing of children, young adults and the 50+ community, we have continued to ‘Inspire Active Lifestyles’. We have also focussed our attention on product development, improving our facilities, equipment and our unique Trilogy Health and Fitness package, ultimately encouraging more people to get active. In our aim to continue to develop our business and ‘Inspire Active Lifestyles’ in 2019/20 we have focussed on improvement and success through: • Launching Lazergeddon, developing fun and play activities through Laser challenges • We have successfully reached the final for two National Business Awards; UK Active Kids Award and Community Leisure UK Awards • We have invested over £200,000 in our Health and Fitness products • We have seen continued growth in our Junior programme with over 5,600 Junior Members participating in regular monthly activities • We have supported over 11,000 Adult members to keep active in our facilities • We have seen a significant growth in our Activity on Referral programme, supporting people to get active and get fit through our GP partnership • And we have seen a continued growth in our 50+ programme with more people from this group participating in a wide programme of activities
Christopher Holmes Chairman of the Board
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Overall NLT has had another successful year ‘Inspiring Active Lifestyles’ and encouraging a wide group of people within the Community to maintain or improve their overall Health and Wellbeing. This report outlines for the year our challenges, our successes, our Financial performance, our impact on Energy and the feedback from our customers. The report offers a flavour of how we continue to maximise our Commercial Activity to provide benefit and positively influence the Social Impact and Social Value in Northampton. I would like to use this Annual Report to pay particular tribute to Ian Redfern, our former Managing Director who recently retired. Ian was the Trust's first MD, having led its creation from an in-house service within Northampton Borough Council. Whilst he would be the first to say that many people have contributed to the success the Trust has seen, in terms of finances and especially in terms of social impact, it is because Ian's leadership and vision was there in the first place for people to follow. This is also the chance for me to thank Douglas Isles, who has after 10 years as a Trustee, taken the decision to step down from the Board. Douglas helped immeasurably in establishing the Trust and advising it so effectively over the years. I wish them both the very best in their well-deserved retirement. Everything we do is only possible due to a team approach and I would like to thank our Strategic Partners including Northampton BC, Duston Parish Council, Northampton General Hospital, Northamptonshire Sport, University of Northampton and Northampton GP Alliance. I would also like to thank our Company Members, Board of Trustees and our Team of dedicated Staff for their effort and commitment to making NLT a continued success now and into the future.
Awards
• ROSPA GOLD PLAY OPERATORS AWARD FOR BERZERK SOFT PLAY CENTRE • STREET GAMES NATIONAL AWARDS – SUSTAINABILITY AWARD FOR NORTHAMPTON STREET SPORTS PROGRAMME • UK ACTIVE NATIONAL AWARDS – FINALIST – UK ACTIVE KIDS – TRILOGY JUNIOR ACTIVE • COMMUNITY LEISURE UK AWARDS – FINALIST – COMMUNITY IMPACT AWARD – PHYSICAL ACTIVITY – NLT ACTIVITY ON REFERRAL SCHEME
L AZ E RGE D D ON
March 2020 saw the launch of Northampton’s most exciting new Lazertag Arena at our Berzerk site I M P ROVE ME NT S TH E FAC ILITIE S
TO
OVER £200k
Invested during 2019/20 on various projects within our facilities
HAPPY 25TH BIRTHDAY
V I D E O
STAR
• Our historic 1930s Art Deco themed pool at Mounts Baths starred in a music video • Icelandic Pop Star Glowie filmed the video for her hit single ‘Unlovable’ here • A first for the Trust and a fantastic experience
BERZERK CELEBRATED 25 YEARS IN BUSINESS ON 9TH JULY 2019 3
THE ORGANISATION Unity Leisure, trading as Northampton Leisure Trust, is branded as Trilogy Leisure. The company has been in operation for nine years, as a ‘Not for Profit’ organisation, is limited by guarantee and has Charitable Status, (Charities registration – 1145613). Trilogy Leisure has been successfully operating a range of facilities as well as a Health & Wellbeing Development Team throughout this period. The facilities currently operated by Trilogy Leisure are:
BERZERK SOFT PLAY CENTRE • CRIPPS RECREATION CENTRE DANES CAMP LEISURE CENTRE • DUSTON SPORTS CENTRE FORUM CINEMA • LINGS FORUM LEISURE CENTRE MOUNTS BATHS • TRILOGY PETERBOROUGH We have 12 Company Members and 12 Trustees. Our Board of Trustees are volunteers who support the strategic direction and governance of the Company, which was led by Ian Redfern – Managing Director (now retired).
MISSION
“Inspiring Active Lifestyles” PURPOSE “To be a successful and innovative Trust, delivering high quality facilities and services to promote participation” 4
FOCUS ON TRILOGY Trilogy continues to grow from strength to strength, with increased participation from both the Junior and Adult Membership programmes. Product development has been crucial to the success for Trilogy this year with significant investment in the Fitness brand. Trilogy maintains its strategy of providing a value for money package supported by state-of-the-art fitness equipment. Investment this year has seen the introduction of two new Spin Studios with the latest CXP Spin Bikes on offer. Trilogy has also invested in additional functional training space, and the latest Climb-Mills and S-Force performance trainers to ensure customers can maximise their training. Coupled with a wide variety of over 300 studio classes per week, state of the art fitness equipment and comprehensive value for money package, including free swimming and Cinema, Trilogy continues to ‘Inspire Active Lifestyles’.
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TRILOGY PERFORMANCE
JUNIOR MEMBERSHIPS
Over 5,600 Active Members Still the most popular Junior Membership Package in Northampton
WE WELCOMED OUR FABULOUS CUSTOMERS WHO VISITED OVER
1,100,000 TIMES Thank you to all our customers
OVER 4,200
STUDENTS EACH WEEK
Meeting the demand to Teach this valuable life skill 6
Active Memberships
INVESTMENT
3% GROWTH
& REVAMPED
DISNEY
REFURBISHED the gyms at
SWIM SCHOOL
ADULT MEMBERSHIPS Over 11,200
DUSTON SPORTS CENTRE,
LINGS FORUM,
AND MOUNTS BATHS,
replacing equipment and adding in new, top of the range pieces of equipment and creating
2 SPIN STUDIOS
ON LAST YEAR
SWIM
WORKING WITH SWIM ENGLAND, LAUNCHED A SERIES OF DISNEY INSPIRED FAMILY FUN SWIM SESSIONS AT DANES CAMP, LINGS FORUM AND MOUNTS BATHS. PERFECT FOR AGES 3 -11 TO JOIN POOL ADVENTURES AND LEARN A KEY LIFE SKILL
TRILOGY PERFORMANCE
LIVE ONLINE CLASSES SPIN IN MARCH 2020 WE LAUNCHED LIVE, ONLINE CLASSES VIA OUR WEBSITE, REACHING OUT TO OUR MEMBERS VIRTUALLY TO ENSURE THEY STAYED ACTIVE AS COVID-19 STARTED TO AFFECT EVERYDAY LIFE
IMPROVED AND RELAUNCHED OUR MEMBERSHIP PACKAGE OFFERING MORE ACTIVITIES AND BETTER VALUE plus FOR MONEY. OVER 13,200 VISITS TO THE 50 PLUS ACTIVITY DAYS
50
TRILOGY PETERBOROUGH AFTER A COMPLETE REFURBISHMENT OF THE GYM IN 2018/19, THE FOCUS IN 2019/20 WAS A REVAMP OF MEMBERSHIP OFFERS AND THE DEVELOPMENT OF A FULL STUDIO PROGRAMME SUPPORTED BY LES MILLS FITNESS
DUE TO THE POPULAR DEMAND OF INDOOR CYCLING WE CREATED BRAND NEW SPIN STUDIOS AT DUSTON SPORTS CENTRE AND LINGS FORUM, HOSTING INSTRUCTOR LED AND VIRTUAL MYZONE CLASSES. WE ALSO BROUGHT IN NEW SPIN BIKES IN THE SPIN TUNNEL AT DANES CAMP
SWE@T
DUE TO THE MASSIVE SUCCESS AT LINGS FORUM WE EXPANDED THIS TRILOGY EXCLUSIVE CLASS AND INTRODUCED AT DUSTON SPORTS CENTRE AND CRIPPS RECREATION CENTRE
TRILOGY DOZEN NEW UNIQUE CLASS EXCLUSIVE TO TRILOGY, INTRODUCED AT LINGS FORUM AND CRIPPS RECREATION CENTRE 7
FOCUS ON HEALTH & WELLBEING DEVELOPMENT The team consists of 6 full time members of staff and a large number of part time coaches / activators, as well as an army of valued volunteers. The Health & Wellbeing Development team are multifunctional and deliver activities to support the Trusts facility-based provision, as well as out working with the different communities across Northampton. The outreach work sees the team delivering activities to a wide spectrum of ages in the deprived wards of Northampton. The team is continually recognised on a national scale and were regarded as an ‘Excellent’ team using the Quest Assessment process between 2010 to 2020. The Team has built up a strong network with partner organisations and has worked particularly hard in the last few years to establish impactful relationships with the healthcare sector. During 2019/20 several health development programmes were established or increased in size and impact including; Adult Weight Management, Falls Prevention, Health
ACTIVITY ON
REFERRAL
Walks and NHS Health Checks. The NLT Activity on Referral scheme in particular has experienced significant growth as our network of health care partners grows. The team continues to be afforded the highest respect from its colleagues within the county, regionally and nationally, and maintains its vision for continuous improvement.
UNDER VOLUNTEERS FIVES
3,000 VOLUNTEER THE SCHEME DOUBLED OVER HOURS SUPPORTING ITS NUMBER OF ACTIVITIES DELIVERED BY OVER 8,400 HAPPY AND ENERGETIC VISITS ACTIVE REFERRALS THE TRUST, BOTH WITHIN FROM OUR ACTIVE CENTRES AND OUT IN FROM HEALTHCARE OURTHE COMMUNITIES UNDER 5S TO THE FUN PROFESSIONALS FILLED ACTIVITIES THANK YOU TO OUR ARMY DURING 2019/20 ACROSS OUR CENTRES OF VOLUNTEERS
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HEALTH & WELLBEING DEVELOPMENT
AWARD OVER PLAY DAY WINNERS 11,500
NATIONAL 2019 WAS THE 10TH ANNIVERSARY OF THE TEAM DELIVERING NATIONAL PLAY DAY IN NORTHAMPTON. THE EVENT WAS SUPPORTED BY 15 LOCAL ORGANISATIONS AND ATTENDED BY OVER 3,500 CHILDREN, YOUNG PEOPLE AND THEIR FAMILIES. OVER THE 10 YEARS THE HEALTH & WELLBEING TEAM HAVE ATTRACTED OVER £30,000 OF FUNDING TO ENABLE THEM TO CONTINUE TO IMPROVE THIS POPULAR FREE COMMUNITY EVENT
NORTHAMPTON
HEALTH WALKS
5% INCREASE IN ATTENDANCES IN THIS POPULAR, FREE OF CHARGE ACTIVITY
SALLY GEDNEY, TRILOGY 50 PLUS BUDDY AND HEALTH WALK LEADER WAS THE COMMUNITY CHAMPION / VOLUNTEER OF THE YEAR 2019 AT THE NORTHAMPTON SPORTS AWARDS NORTHAMPTON STREET SPORTS PROGRAMME 2019/20 – WINNER OF THE SUSTAINABILITY AWARD AT THE STREET GAMES NATIONAL AWARDS
50 plus
• 8% INCREASE IN ATTENDANCES TO DRY SIDE ACTIVITIES • INTRODUCED FALLS PREVENTION PROGRAMME
ATTENDANCES TO THE
NORTHAMPTON STREET
SPORTS PROJECT 2% INCREASE ON PREVIOUS YEAR
ATTRACTED £123K
OF EXTERNAL FUNDING /GRANTS ENABLING THE TRUST
TO DELIVER EVEN
MORE SPORT &
PHYSICAL ACTIVITY INITIATIVES OUT IN OUR COMMUNITIES 9
FOCUS ON MARKETING CAMPAIGN HIGHLIGHTS
FOCUS ON MARKETING
• MORE THAN JUST A GYM • FEEL FANTASTIC INSIDE • STAY BALANCED THIS TERM WITH TRILOGY • JUNIOR ACTIVE – MORE THAN JUST SWIMMING • FITNESS, FRIENDS & FUN – 55+ MEDIA CAMPAIGNS UTILISING BILLBOARDS, NEWSPAPERS, MAGAZINES, FLYERS, BUS, RADIO, FACEBOOK. TWITTER, EMAIL, MAIL SHOTS, WEBSITE 10
FOCUS ON THE FORUM CINEMA
SCREENINGS DELIVERED A CONSISTENT PROGRAMME OF SCREENINGS, INCREASING BY POPULAR DEMAND AS REQUIRED
VISITS THIS POPULAR VENUE HAD AN UP & DOWN YEAR, BUT POPULAR FILMS MEANT THE YEAR ENDED A COMPREHENSIVE PROGRAMME WITH
51,500 VISITS COMPREHENSIVE PROGRAMME
A COMPREHENSIVE RANGE OF MAINSTREAM FILMS AND JUNIOR SCREENINGS INCLUDING: AVENGERS: ENDGAME, TOLKIEN, ROCKETMAN, ALADDIN, YESTERDAY, TOY STORY 4, THE LION KING, ONCE UPON A TIME IN HOLLYWOOD, DOWNTON ABBEY, THE GOLDFINCH, JUDY, MALEFICENT: MISTRESS OF EVIL, EMMA, SONIC THE HEDGEHOG & FROZEN 2.
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FOCUS ON VISITOR EXPERIENCE As a provider of a comprehensive range of activities it is essential that we listen, reflect and action what our customers are saying to ensure that we are meeting their expectations. Throughout 201920 the Trust received a total of 381 documented sources of feedback, a decrease of 36% in the previous year. We must be doing something right! We continuously monitor our performance in all areas and create action plans to ensure we improve the customer journey. 2018/19
2019/20
COMPLIMENTS
132
67
COMPLAINTS
467
314
TOTAL
599
381
“Thank you very much for your help arranging our daughter’s 5th birthday party at short notice. The typical British summer weather scuppered our picnic plans! Please pass on our thanks to the DJ who was friendly, professional and did an amazing job at keeping our party guests entertained”.
NET PROMOTER SCORE (NPS) RESULTS
Danes Camp Leisure Centre
NPS, the leading international customer satisfaction tool that gives organisations a single objective: creating more ‘Promoters’ and fewer ‘Detractors’. NPS asks one question: ‘How likely is it that you would recommend the company to a family member or friend?’ NLT continues to perform above the industry average in terms of NPS results, with an improved score of 39. We are proud of achieving higher than average, and our aim is to improve even further.
Improvements for 2020-2021 • Launch non-member online bookings for the Forum cinema • Launch a customer webchat service
“Thank you to the staff, Robert and Steven, who helped me when my car broke down in the car park after visiting the centre, they went above and beyond what was required”. Cripps Recreation Centre
NET PROMOTOR SCORE (NPS) RESULTS
36
36.5
37
National Average (latest)
12
37.5 NLT 18/19
38
38.5 NLT 19/20
39
39.5
“Compliment for Joanne Contact Centre, excellent customer service and most appreciative”. Central Contact Centre
VISITOR EXPERIENCE Our customers said:
We did:
Booking the accessible/ disability seating at the cinema was problematic
We re-modelled our seating plan, numbering the accessible/disability seating to make the booking process more fluid for both customers and staff
Our customers said:
We did:
It would be great if Duston offered spin classes
Created a Spin Studio offering both Instructor Led and Virtual Classes
Our customers said:
We did:
We want to use the Flume at Danes Camp during weekdays
We made changes to the flume and installed traffic lights, enabling the flume to be available for all sessions and allowing parents/carers to ride with their small children
Our customers said:
We did:
Can you look at reducing the amount of plastic waste from using overshoes?
We purchased bio-degradable alternatives
“Please could you ensure Will gets it along with my thanks as he’s really helped me get on top of my training programme and also helped with drafting my diet plan in his own spare time. I really think his efforts are well worth recognising”
“Please can you consider creating another Berzerk near Kenilworth, Warwickshire. We have nothing like this and it looks fab. My grand children loved it. Only indoor soft play near are in Warwick or Leamington and not as good as this”
Mounts Baths
Berzerk Soft Play Centre
“Absolutely loved Trilogy gym and the staff were really friendly” Duston Sports Centre
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FOCUS ON FINANCE INCOME
CAPITAL INVESTMENT AND SPEND IN OUR FACILITIES
INCOME SOURCES
CAPITAL SPEND
£7m
£1.4m
£6m
£1.2m
£5m
£1m
£4m
£800K
£3m
£600K
£2m
£400K
£1m
£200k
£0
2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20
£0
2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20 Plant & Equipment
ICT Membership Fees
Centre Fees
Sales
Other Income
Management Fee
Building Enhancements
1,042,599 300,536
Building Enhancements Plant & Equipment
97,905
Acquisitions ICT
1,383,746
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Sports & Fitness Equipment
400,396
INVESTMENT INTO FACILITIES - TOTAL SPEND 2012 – 2019 Sports & Fitness Equipment
Acquisitions
FOCUS ON ENERGY & THE ENVIRONMENT 2019/20 USAGE % CRIPPS 15% DUSTON 2%
BERZERK 4%
2019/20 OVERALL COST
PETERBOROUGH 1%
GAS
ELECTRICITY
WATER
MOUNTS BATHS 28% 11%
54%
DANES CAMP 36%
35%
LINGS FORUM 14%
Demand for our services and activities is ever increasing within all our facilities and we must provide a comfortable environment for our customers, which does make reducing our energy usage a challenge at certain times of the year. 2019/20 saw a 4.8% reduction in energy consumption. 34% of our total waste products were recycled. Totals we aim to improve on in 2020/21.
Protecting our Environment by Reducing our Usage 15
OUR VALUES Our Values ensure that we ‘Inspire Active Lifestyles’ and that the Trilogy Leisure Customer Experience is at the centre of everything we do.
VISION To Inspire Active Lifestyles To be Innovative To be Aspirational To be Highly Regarded, both as a Company and as an Employer To have a High Profile, Recognised Brand To provide State of the Art Equipment
TRILOGY LEISURE CUSTOMER EXPERIENCE ENVIRONMENT To provide High Quality Facilities that are Clean and Safe To deliver Fully Inclusive Facilities and Services To provide Value for Money To Invest and Improve our facilities To Engage in the Utilisation of new technologies
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“ Inspiring
Active Lifestyles”
WORKFORCE To have Pride in our Work and what we Deliver To Communicate with our Customers To be Professional at all times To be Qualified and maintain qualifications To provide Expertise at all times To have Integrity at all times
OBJECTIVES To generate income and surpluses to allow us to invest, improve and increase our leisure offer
To improve the Social Impact and value of our services
To create and deliver initiatives for the improvement of Health & Wellbeing across the geographical areas we serve
To continuously improve the customer experience and journey by delivering high quality services and facilities
To enhance our skilled and motivated workforce
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THE FUTURE Northampton Leisure Trust is on mission to
‘Inspire Active Lifestyles’
This current time has seen significant change for the organisation with the recent retirement of the long-standing Managing Director, Ian Redfern. As Ian’s replacement I would like to take this opportunity to formally thank him for the dedication and work he has done over the last ten years to ensure the success of the Trust. Ian Redfern established NLT and created a successful organisation with an excellent profile. As the new MD of NLT, I want to capitalize and build on the work Ian has done, maintaining the reputation of NLT and also strengthening and developing its success. As I write this, we are in the middle of a global pandemic, an unprecedented situation that is affecting the lives of everyone. As a business our primary aim for the future is Business Recovery, safeguarding our existence and doing everything possible to keep the organisation afloat. We are committed and positive regarding the future of the organisation and confident we will get through this difficult time working together as a team. NLT’s future aim is to focus on our vision to be innovative and aspirational, providing value for money, high quality, inclusive facilities and activities. NLT will focus on supporting its team and valuing its customers ensuring that we continue to be a successful, innovative Trust.
The core aim of NLT is to maximise its commercial activity to enhance Social Impact and the delivery of its strategy. NLT aim to create positive income streams, generating Income through innovation, improving the customer journey and enhancing the skills of its workforce, generating surpluses to ensure financial stability for the organisation. NLT aims to focus on developing strategic partnerships to develop and expand its Health and Wellbeing programme striving to maximise Social Impact. As a not-for-profit organisation, we will invest our total surplus to improve what we do and deliver our strategy. We will focus on providing affordable activities for all, innovation, capital investment projects and developing positive future partnerships with likeminded organisations. Key projects for the organisation are product development, workforce health and wellbeing, supporting the creation of a new Wellbeing Hub in the Weston Favell district, working together to support the new Unitary Authority and strengthening and supporting its partnerships with key strategic partners. NLT will continue to develop new business opportunities in accordance with its Charitable Objectives. We will work closely with our Company Members, Board of Trustees and Strategic Partners to deliver our current strategy and to ‘Inspire Active Lifestyles. John Fletcher, Managing Director
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FACILITY LOCATIONS Trilogy Peterborough
A 50 Leicester
A 508 Market Harborough
Mallard Road Peterborough PE3 8YV Tel: 01733 261641
A 43 Kettering Moulton Park
BERZERK
ad
ad
Weston Favell Centre
Billing
Abington
Ke
DUSTON M1/6 Birmingham
Upton
Sixfields
CRIPPS
TOWN CENTRE
Briar Hill
B e d fo
b o ro
ug
d h Roa
Abington Park
B il li
J. 16 A 45 Daventry Coventry
g We ll in
MOUNTS BATHS
Cotswold Ave
rd R o
A 4500 Wellingborough
Ne
ng
ne
R
Weston Favell Billing Aquadrome
oad
l Va
le
y
ad
Delapre Delapre Golf Complex
Brackmills
Great Houghton
Hunsbury
J. 15A
Berzerk Soft Play Centre 4 Clayfield Close Moulton Park Northampton NN3 6QF Tel: 01604 838333
A 43 Towcester Oxford
A 428 Bedford
Hardingstone
DANES CAMP
Wootton
N
B 526 Newport Pagnell J. 15 A 508 Milton Keynes
Cripps Recreation Centre Danes Camp
Duston Sports Centre
Northampton General Hospital Cliftonville Toad Northampton NN1 5DB Tel: 01604 838333
Cotswold Avenue Duston Northampton NN5 6EX Tel: 01604 838333
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A 45 Wellingborough Cambridge
W ay
Ro
Kings Heath
Ro
ne
g
sto
rin
rle
tte
Ha
LINGS FORUM & FORUM CINEMA
Kingsthorpe
Clannell Road East Hunsbury Northampton NN4 0RX Tel: 01604 838333
M1 London
Lings Forum Leisure Centre & Forum Cinema Billing Brook Road Weston Favell Northampton NN3 8JR Tel: 01604 838333
Mounts Baths
Head Office
Upper Mounts Northampton NN1 3DN Tel: 01604 838333
Unity House, 78 Robert Street, Northampton NN1 3BJ Tel: 01604 837 500
COMPANY DETAILS REGISTERED OFFICE Unity Leisure (trading as Northampton Leisure Trust) Unity House 78 Robert Street Northampton NN1 3BJ Company registration number: 07555631
CHARITIES REGISTRATION NUMBER 1145613 CONTACT DETAILS Head Office: Tel 01604 837500 All Facilities: Tel 01604 838333
COMPANY MEMBERS Age UK Northamptonshire Northampton Borough Council Northants County Cricket Club Voluntary Impact Northamptonshire
Duston Parish Council Northampton General Hospital Northamptonshire Sport Chris Holmes
Healthwatch Northamptonshire Northants Chamber of Commerce University of Northampton Martin Sawyer
BOARD OF TRUSTEES Chris Holmes - (Chair – Nov 2018) Ashley Riley Peter Jones Duncan Crowther
Richard Aveling Andrew Ellis Douglas Iles Cllr Zoe Smith
Prof William Pope Martin Sawyer Cllr Anna King Steve Adams
TRUSTEES RETIRED IN 2019/20 Peter Windatt Anne Bland Ian Leather Cllr Paul Joyce EXECUTIVE MANAGEMENT TEAM Ian Redfern John Fletcher Managing Director (Retired 2020) Director of Business & Performance
Rob Austin Finance Director
Lawrence Kay Director of Health & Wellbeing Development Operations
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STATEMENT OF FINANCIAL ACTIVITIES 2019/20 Note Income from: Charitable Activities Other trading actvities Other income
2 3 4
Total Income Expenditure on: Charitable activities
5
Total Expenditure
Unrestricted Funds 2020 £
Restricted Funds 2020 £
Total Funds 2020 £
Total Funds 2019 £
6,684,523 21 35,881
88,014
6,684,523 21 123,895
6,637,905 141,127
6,720,425
88,014
6,808,439
6,779,032
6,663,578
88,014
6,751,592
6,876,707
6,850,578
88,014
6,751,592
6,876,707
Net income/(expenditure) before pension scheme expenditure & other recognised gains & losses Defined benefit pension scheme expenditure
19
56,487 (187,000)
-
56,487 (187,000)
(97,675) (198,000)
Net expenditure before other recognised gains and losses Actuarial gains (losses) on defined benefit pension schemes
19
(130,153) 1,031,000
-
(130,153) 1,031,000
(295,675) 482,000
900,847
-
900,847
186,325
Reconciliation of funds Total Funds Brought Forward
1,030,859
-
1,030,859
844,534
Total Funds Carried Forward
1,931,706
-
1,931,706
1,030,879
Net movement in funds
22
BALANCE SHEET 2019/20 Notes £ Fixed assets Intangible assets Tangible assets
Current assets Stocks Debtors Cash at bank and in hand
Creditors amounts falling due within one year
9 10
11 12
13
2020 £
£
15,079 1,531,934
19,002 1,763,303
1,547,013
1,782,305
39,024 276,293 478,132
40,792 321,058 275,662
793,449
637,512
(611,331)
(682,966)
Net current assets/(liabilities) Total assets less current liabilities
2019 £
182,118
-45,454
1,729,131
1,736,851
Creditors amounts falling due after more than one year
14
(364,425)
(410,992)
Net assets excluding pension scheme assets (liabilities) Defined benefit pension scheme liability
19
1,382,706 549,000
1,325,859 (295,000)
1,931,706
1,030,859
Net assets including pension scheme assets (liabilities) Charity Funds Unrestricted funds: Unrestricted funds excluding pension liability Pension reserve Total unrestricted funds Total Funds
1,382,706 549,000
1,352,859 (295,000) 1,931,706
1,030,859
1,931,706
1,030,859
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“Inspiring Active Lifestyles” BERZERK SOFT PLAY CENTRE
LINGS FORUM CINEMA
CRIPPS RECREATION CENTRE
LINGS FORUM LEISURE CENTRE
DANES CAMP LEISURE CENTRE
MOUNTS BATHS
DUSTON SPORTS CENTRE
HEALTH & WELLBEING DEVELOPMENT
TRILOGY PETERBOROUGH
WORKING IN PARTNERSHIP Northampton General Hospital NHS Trust