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ACCESSIBILITY

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BOX OFFICE FAQ

BOX OFFICE FAQ

We endeavor to ensure that the Fest is accessible to all, so along with the preceeding advice and services, we also work with the City and our venues to provide the following accommodations. ACCESSIBLE PARKING At the Park, accessible parking spaces are located near each venue and staff will permit you into the parking lot with an ADA hangtag. SHUTTLES The Village of Bedford Walk is providing an accessible shuttle along the same route and during the same hours as our downtown-to-Park shuttles. VENUE ACCESSIBILITY Of our venues, Ragtag Cinema is the most accessible. At the park, all venues have pods available in flat places that are accessible by wheelchair. Golf cart shuttles sponsored by Rusk Rehabilitation Hospital are available on site for anyone needing mobility assistance to get around the Fest park footprint. Accessible permanent and temporary restrooms are available throughout the Park. Festival staff are happy to provide needed assistance, and venue management is specifically trained to provide exceptional assistance for persons with disabilities; please check in with venue staff when you arrive at the venue. Persons with disabilities may arrive at a venue and/or enter a venue early if needed, either to be seated (if you have a ticket) or to wait nearby if you are using the Q.

ASSISTED LISTENING DEVICES + AUDIO DESCRIPTION

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Park venues and Ragtag Cinema provide a limited number of assistive listening devices for audio amplification and audio description. To access listening devices, check in with venue staff when you arrive. Films with an available audio description are on our website. Devices are available on a first-come, first-served basis. Please note that not all films will have audio description. CLOSED CAPTIONING + SUBTITLES Ragtag Cinema offers

CaptiView, a personal closed-captioning device. Personal closed-captioning devices are equipped with high-contrast displays and easy-to-read screens that attach to your seat. Films with available closed captioning are listed on our website. Please note that not all films will have closed captioning. See a Venue Captain for assistance to obtain and set up a device. Devices are available on a first-come, first-served basis.

Because of the number of foreign-language films that we program each year, most of the festival films (10 out of 17) are subtitled. Please note that these films are subtitled, not close-captioned. These are also designated as such both in our program book and online. Noted by . QUESTIONS? For more information about festival accessibility or to request accommodations, please contact Operations Director Carly Love at carly@truefalse.org or call us at 573.442.8783.

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