How to fest 6. CAN I GET A REFUND? Refunds will NOT be given for tickets purchased.
7. CAN I BUY TICKETS AT THE DOOR TO A VENUE? First, check the Box Office or online to see if tickets are available. If tickets remain, they will be sold at the Box Office or online until 30 minutes prior to the screening. After that, admission is managed at the venue. If a film goes NRT, empty seats will be filled at the venue via the Q.
8. WHAT DOES “NRT” MEAN? WHY DON’T YOU JUST SAY “SOLD OUT”? NRT stands for “no reserve tickets” and means the tickets for a screening have been reserved by passholders or purchased. Although there are no longer advance tickets, there is still a good chance you can get in at the door. Inevitably, some people who reserved tickets don’t show up, and many seats are available via the Q!
9. HOW DOES “THE Q” WORK? “The Q” is your chance to get in at the door of a film for which you were unable to get an advance ticket. Beginning 60 minutes before a film, get a Q number from the Queen at the venue—look for the most flamboyant person you can find. (You may line up for a Q earlier, but we won’t give them out until one hour before the film.) With your Q number in hand, you can leave the venue to grab a coffee or a bite instead of waiting in line. Fifteen minutes prior to the film’s start, come back, find your spot in the Q, and venue staff will release available seats. If there are 15 open seats, numbers 1-15 in the Q will get in, etc. Don’t be late! If you return to the Q after your number is called, you’ll have to go to the back of the line. Passholders receive free admission; non-passholders pay at the time of admission.
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Return to the venue NO LATER THAN 15 MINUTES before the film begins!
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Use the Q, win a Simple pass! Recycle your Q in the Queen’s Q bag at each theater, and you’ll be entered in a drawing for a Simple pass for T/F 2023. Just write your name and email address on the back of your Q number and drop it in the bag. We draw one lucky winner every night of the Fest (Thur-Sun) and email the winners! Return to the venue NO LATER THAN 15 MINUTES before the film begins! CASH ONLY.
Return to the venue NO LATER THAN 15 MINUTES before the film begins! CASH ONLY.
10.37 I HAVE A SIMPLE SEE MORE 49 PASS. CAN I61 THAN 10 FILMS? YES! Your Simple pass allows for you to reserve up to 10 film tickets online prior to the Fest. However, during the Fest you can come to the Box Office and request additional free tickets to any film that isn’t NRT, starting Thursday Mar 3. You can also Q for free if you don’t have a ticket for a film. As always, one ticket per film, per passholder—no duplicates. Simple passholders pay general admission price for concerts. Return to the venue NO LATER THAN 15 MINUTES before the film begins! CASH ONLY.
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Return to the venue NO LATER THAN 15 MINUTES before the film begins!
Return to the venue NO LATER THAN 15 MINUTES before the film begins! CASH ONLY.
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Return to the venue NO LATER THAN 15 MINUTES before the film begins!
Return to the venue NO LATER THAN 15 MINUTES before the film begins! CASH ONLY.
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Return to the venue NO LATER THAN 15 MINUTES before the film begins!
