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CONTENTS 3 4 5 5 6 8 9 10
Junior Achievement Jamaica
4th Annual Champions for Youth Awards Banquet and Silent Auction
The ICWI Group Foundation Essay Competition ICWI Represented at
The Toastmaster International Conference Cayman Discover y Day
Adventure Challenge ICWI 47th Annual Awards Ceremony Trinidad & Tobago
Car Show Trinidad & Tobago
‘Lunch & Learn Series’ Staff Movements April to June 2016
Junior Achievement Jamaica 4th Annual Champions for Youth Awards Banquet and Silent Auction
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CWI is a proud sponsor
Achievement as the best way to “integrate real world and experiential learning
of Junior Achievement (JA)
into the education process.” He went on to say that JA is “a wonderful model,
Jamaica. Paul Lalor is the
which through providing a project-based, highly engaging and relevant education
Chairman of this organisation and
is helping students find their passions, grow their purpose, and realise their
stands firm in his belief that JA
dreams.”
Jamaica is the best operation of the other 120 country operations across the world. “From the private sector, I can definitely say - this is what Jamaica needs to move us closer to Vision 2030 - real life, practical experience in entrepreneurship, financial literacy and workforce readiness.” Richard Branson, one of the most powerful entrepreneurs in the world recently praised Junior 3
The Insurance Company of the West Indies Limited is the recipient of the 2016 Junior Achievement President Award. ICWI has been awarded because of its consistent commitment to the development of youth through Junior Achievement’s programmes. This support has been assisting tremendously in providing a competitive rounded education for Jamaica’s youth and preparing them to be bright, creative, global citizens capable of helping to advance Jamaican businesses and the overall economy. Receiving the award on behalf of ICWI is Lora Rochester, Insurance Operations Executive.
The ICWI Group Foundation Essay Competition
ICWI Group Foundation launched its first essay competition on Tuesday
The deadline for submission is October 19 at 4.30
June 21 at the Brown’s Town Branch.
p.m. and the essays will be evaluated by external
Mrs. Sandra Touzalin Butler,
Branch Manager conceptualized the idea and sought the Company’s
persons.
Incentives will be given to the first,
suppor t in sponsoring this competition for high schools within the
second and third place winners from each school
Brown’s Town community. The launch was attended by principals and
in the form of scholarships to cover the costs of
senior English Language teachers from the six schools that will be
six, three and two CSEC subjects respectively.
par ticipating; Brown’s Town High, St. Hilda’s Diocesan High, York Castle
addition, the school with the overall winner will
High, Westwood High, Aabuthnott Gallimore High and Ferncour t High.
be awarded a trophy and the student will receive
In
a replica. The competition is opened to students entering fifth form in September,
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and will require them to do research. Entrants are to write an essay
Mrs. Touzalin Butler has always been a teacher
explaining the impor tance of time to an insurance company, citing true
at hear t and it is her wish that the successful
examples or creating hypothetical cases. The topic is “Time is of the
completion of the Brown’s Town Essay Competition
Essence - The payment or non-payment of a motor insurance claim
will lead to the ICWI Group Foundation extending
rests heavily on the time factor”.
this competition to Branches across the island.
ICWI REPRESENTED AT
THE TOASTMASTERS INTERNATIONAL CONFERENCE
J
amaica was selected as the host
Two members of the ICWI team who
country for the District 81 May
have been active members in their
Conference. District 81 is a
local chapters of Toastmasters were
part of Toastmasters International (TI)
present to represent ICWI-Michelle
and comprises over 7000 members
Robinson, Branch Manager for Montego
in 150+ clubs across 22 Caribbean
Bay, and Stacy Ann Ellis, Assistant
countries. The Conference was held
Branch Manager for Portmore.
on May 20 – 22 at the Jamaica Pegasus Hotel.
Stacy Ann Ellis met Alvin Day, author of “If Caterpillars Can Fly, So Can I”. Mr. Day how we can maximise our true potential using real life stories and practical examples.
Michelle Robinson Posing as a speaker at the Toastmasters International Conference.
CAYMAN DISCOVERY DAY
ADVENTURE CHALLENGE
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CWI was the presenting sponsor for the Annual Discovery Day Adventure Challenge held on May 16 th, and this year, the Cayman Islands Women’s Crisis
Centre was chosen as the charity recipient. Twenty-nine teams of four competed in ten timed challenges across Cayman; some being mental challenges, and others physical. Activities included target shooting at the Cayman Islands Gun Club, an obstacle course at Motions Unlimited Gym and rum sniffing at Cayman Spirits Company. The team “Pink Fluffy Unicorns” completed all of the activities in the fastest total time and were presented with ICWI goody bags along with a grand prize of CI $5,000. As is customary, the event was well suppor ted and lots of fun!
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T
he 47th staging of the ICWI Annual Awards
this year with eight nominees. The second runner up for
Ceremony was held at the Jamaica Pegasus
Employee of the Year was presented to Sanjay Bailey of the
Hotel on June 27 in the Blue Mountain Suite.
Broker Depar tment while the first runner up was awarded
This year, thir ty-five ICWI PROs were recognised for their
to Chantelle Little-John of the Customer Care Centre. The
ser vice and dedication to the Company with ser vices
anticipated Employee of the Year Award was given to Tawny
ranging from five to an astounding thir ty-five years.
Hylton of the Claims Depar tment.
To keep things fresh and exciting, this year the planning
The final award of the evening was the fiercely contested
committee engaged the ser vices of the Fab Five Band
Profit Centre of the Year Award. The Ocho Rios Branch
who kept the audience captivated with their upbeat, lively
proved that they were the branch to beat snatching the
musical selections.
plaque from last year’s winner, the Liguanea Branch, to claim Branch of the Year 2015.
All attendees were officially welcomed by the President, Paul Lalor who also expressed appreciation for the work
As the formalities drew to a close, Christian Watt of
that had been done over the years to help make ICWI
the Trinidad and Tobago Branch replied on behalf of the
what it is today. The Master of Ceremonies, Vice President
awardees expressing his personal gratitude for all that the
Samantha Samuda led ever yone through the formalities before turning over to Quality Assurance Manager, Alrea Washington Hoilett who once again did an excellent job introducing each of the awardees for the evening. The big winners for the night were as follows: The Most Improved Agent of the Year was awarded to Mar y Lee Blaford from the Mandeville Branch, and the prestigious Quber t Gordon Agent of the Year Award was snatched by Chicketer Car ter also from the Mandeville Branch. The Signature Sales Leader for 2015 was captured by Carolyn Sahti of the Customer Ser vice Dept, and Marcia Hewitt from the Insurance Operations Dept. received, for the second time, the Star Awards Trophy. The Employee of the Year competition was challenging 6
Company does for its employees. In closing, President Paul Lalor thanked
TAWNY HYLTON EMPLOYEE OF THE YEAR
ever yone for making 2015 yet another prosperous year. Despite the close of the official ceremony the event did not end quickly. The band, Fab Five, kept the crowd going for hours as all present ‘rocked the night away’, eating, drinking and being merr y. It truly was a memorable occasion for all present – staff, guests, and our retirees.
Humble, unassuming, hardworking and knowledgeable are just a few words that can be used to describe Tawny. She joined the ICWI family in 2008 in the Claims Depar tment and began to make her mark. Tawny is always available to anyone in need of her assistance, whether work related or otherwise. She works hard to ensure that whatever task she is given is always done to the best of her ability. Tawny’s commitment to her job is unquestionable. She is organized, hardworking, punctual and always pleasant with clients; a true ICWI Pro. Congratulations Tawny!
CHICKETER CARTER
QUBERT GORDON AGENT OF THE YEAR. they are not leaving ‘Chick’ because of her exceptional ser vice & personality. Spor ting a loss ratio as low as 24%, Chicketer also beat her budget Warm, loving and always smiling. These are qualities that endear Chicketer (affectionately called Chick) to colleagues and customers alike. Chicketer knows most of her customers by name and
by 17% and grew 25% over 2014! She is truly deser ving of her newest title “Quber t Gordon Agent of the
although at times, they may have to
Year 2015”.
wait to be attended to, or, they are
Congratulations
able to get better premiums elsewhere,
Chick! 7
Trinidad & Tobago
Car Show
A
fter hosting two successful super
1959 Ford Zephyr sponsored by ICWI
car shows in
2014 and 2015, Hot 93 and the V8 Boys simply had to deliver another, and on May 8, they
The 4×4 section was also well
did! ICWI was happy to be
represented by several off road
one of the main sponsors on
vehicles. The crowd had so much
board for a family fun day, full of beautiful cars, prizes and
to take in! The old school vibes along with lots of prizes and
giveaways.
surprises from all the sponsors, including ICWI, made the day exciting as the huge crowd absorbed ever y second of the
“Set in a glorious, sun-filled day at Skinner Park in San
show!” www.trinituners.com.
Fernando, under the theme #comewalkinleavedrivin, the Antiques, Classics and Muscle Cars came out in numbers…
At 5:00 p.m, the entire Park assembled mid-stage as three
all parked with careful forethought, according to make model
children pulled the winning numbers for the two giveaway
and year. The oldest being a 1928 Ford Model A belonging
cars – a Mobil 1 sponsored Turbo Sunny and a 1959 Ford
to David Ramsingh, along with a 1938 Austin that the event’s
Zephyr sponsored by ICWI.
promoter Clifford Tardieu used to drive laps around the
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event…. all the way down to the cars of the 40’s, 50’s, 60’s
As the sun set on Skinner Park, an old school setting
to present…yes! The New School was well represented too…
attended by persons young and old, the Mecca of Classic
Skylines, Supras, Rx7s, Primeras, Drift Cars, and Stance Cars.
Car Shows was cer tainly a day to remember.
Trinidad & Tobago
‘Lunch & Learn Series’
D
eveloped to strengthen broker relationships,
The Road Angel Policy, Comprehensive Plus package
ICWI Trinidad launched its first series of
which features Accident Forgiveness, Uninsured Motorist
Lunch and Learn seminars. The Broker Team
Protection, Alternative Transpor tation & Increased Personal
which consisted of Gerard Mendez, Christian Watt and
Accident and the “New for Old” Par ts policy rider were
Janine Fisher engaged
presented. The Uninsured Motorist
intermediaries from
Protection and “New for Old”
South Trinidad in
Par ts Policy rider generated the
San Fernando to
most interest and were lauded as
West Trinidad in
“innovative” and “exactly what the
Por t of Spain and
market needed”.
finally to Tobago. Held on July 5, 12
Since the Lunch and Learn
and 14, the Lunch
seminars, the office has benefited
and Learn seminars
from stronger par tnership, seen a
were suppor ted by
considerable increase in quotation
a total of fifty three
requests, referrals and new
guests from fifteen
businesses. The brokers were
broker offices; four of whom were repeat suppor ters from
so impressed that they had spread the word within the
previous seminars.
industr y resulting in the Company’s newest broker par tner – Bell Insurance!
“Since the Lunch and Learn seminars, the office has benefited from stronger Broker partnerships...”
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Staff Movements April to June 2016
WELCOME ABOARD A warm welcome is extended to the following employees who joined the ICWI family during the period April to June 2016.
Shelly-Ann Williams Customer Care Centre
Roxanne Clarke Customer Ser vice
Shelly-Ann Evans Legal
Janine Fisher seconded to Trinidad for the period May to August 2016
Kris Mendes MIS
Otis Johnson MIS
HAPPY RETIREMENT
DEPARTURES It is with regret that we bid farewell to the following persons in the second quar ter of 2016, and wish them prosperity in their future endeavours: Girvan Wright - REACT Limited Wayne Johnson - St. Maar ten Branch Andre Sepaul - Customer Care Centre Kimberley Simpson Spence - Montego Bay Branch Amoy Chang - Finance Depar tment
Hard work, dedication and positive attitude; these are some of the things Claretta Taylor has shared with us during her tenure at ICWI. Thank you Claretta for the time spent with us and we wish you a wonderful retirement.
Latoya Grant – Por tmore Branch Wilma Moo-Young – Legal Depar tment Odette Spencer – Finance Depar tment
HAPPY BIRTHDAY
to all members of staff who celebrated their bir thday in the months of April, May & June.
CONDOLENCES Our deepest sympathies to James Morgan, on the passing of his father..
“When someone you love becomes a memory, that memory becomes a wonderful treasure to always hold in your heart.” - Author Unknown
MATCHES Ellice Johnson (Prout) Montego Bay Branch 10
Gordon Wong Finance
HATCHES
CONGRATULATIONS TO THE FOLLOWING MEMBERS OF STAFF WHO WELCOMED NEW BORN BABIES TO THEIR FAMILY.
Amare
Paris
Alaina
son of Omari Bogle (MIS)
daughter of Neville Warner (MIS)
daughter of Tawny Hylton (Claims)
ICWI congratulates the children of members of staff in their GSAT achievement. We anticipate celebrating you on your future successes. As the 2016/2017 academic year approaches, we share these tips with our parents and guardians: Ease into back-to-school routine Acquire school text books Shop for uniforms Meet with new teachers Plan healthy breakfasts and lunches Ensure full immunization of child Talk openly about safety and identifying dangers Teach and practice proper road usage Be encouraged to continue providing support and guidance to your children in facilitating their progress.
UPCOMING EVENTS FAMILY FUN DAY
HEAD OFFICE STAFF MEETING
ICWI PINK RUN
September
September
October
17 th
22 nd
29 th 11
“Serving you...is all we do”
2 St. Lucia Avenue Kingston 5 Jamaica W.I. Tel: (876) 926-9040-7 Fax: (876) 960-6918 direct@icwi.com