RE-ENTRY PROTOCOLS - PHASE 1 CONT. Personal Protective Equipment (PPE) and Physical Distancing • Personal Protective Equipment (masks, face coverings, gloves) is available to all employees. Ask your supervisor for the PPE you need. • Masks/face coverings are required at all times while indoors unless you are alone in an office with a door that closes. Masks/face coverings are required in the field when interacting with the public, when riding in the same vehicle or when physical distancing cannot be observed. Outside Vendors/Deliveries • All non-essential vendor visits are suspended. • All essential vendors on-site at TID facilities must complete a Contractor/Visitor screening form. (Screening form available on the Grid.) • Deliveries may only occur on certain days and times and packages are not routed from the warehouse to other TID facilities. If the collection of a package is necessary, a pick-up must be scheduled with the warehouse. • Implement schedule for mail processing to minimize staff exposure. (Mail is not delivered daily.) Field-Based Work • Essential field employees report directly to the job site or assigned de-centralized meeting location.
• Briefings and meetings are conducted virtually, when possible. • Social distancing is practiced and appropriate PPE is to be worn when working with customers in the field. • If personnel report directly to a field location or decentralized starting point, schedule needed materials to be delivered or stagger pickup times at the warehouse. • Use of pool vehicles is prohibited, unless approved by AGM. • Crews using common vehicles/equipment are responsible for sanitizing at the beginning and end of shifts. Business Travel • Non-essential business travel (including conferences and meetings outside the District) is prohibited. Engagement with Customers • Lobbies and Customer Service windows are closed to the public. • Customer Service Representatives are available to assist customers over the phone and via email. • Social distancing is practiced and appropriate PPE is worn when working with customers in the field. • Customer engagement events are canceled.
CRITERIA FOR EXITING PHASE 1 AND MOVING INTO PHASE 2a Ability to perform essential and critical work and provide service to our customers. Federal/State/County guidelines taken into consideration. Incidence rate and activity amongst TID employees. Completed facility enhancements and availability of necessary supplies. Phase 2a employees have been properly trained on new protocols. Leadership has approved movement into Phase 2a.
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The information in this document may be updated at any time, based on state and federal health guidelines and/or the needs of the District.
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