5 minute read
Phase 3b employees have been properly trained on new protocols
Expanded Re-Entry - In Phase 3a of the re-entry process, State and County guidelines have allowed the reopening of additional non-essential businesses. Physical distancing is still in practice while more employees are returning to facilities and transitioning from a telecommuting environment. (Italicized text indicates changes from previous phase.)
PHASE 3a PROTOCOLS
Employees
• Facilities remain closed to the public and most staff. • De-centralized crews of essential staff operating on modified rotations. • Additional staff return to TID facilities to perform critical work duties. • Majority of office staff continue to telecommute.
Facility Access and Entry/Exit of Buildings
• All lobbies at all locations are closed to the public. • Staff is directed not to enter the office, unless approved by a Department
Manger or AGM. • All employees who have been away from a TID facility or worksite for more than 24 hours will be asked to complete a screening questionnaire prior to re-entering a TID facility. (Questionnaire is available via the Go Canvas app.) • Staff to use designated employee entrance. • Specific entry/exit doors may be assigned by Department. • Cleaning wipes and towels are located at employee entrance door to utilize when opening. • Hand sanitizers located directly inside employee entrance. • Staff accessing the locker room at Broadway, is instructed to use exterior vestibule door only. • De-centralized crews are instructed not to enter the Broadway Yard facility, except for essential purposes, approved by their Department Manager. • Refer to signage, outside of and around TID facilities to identify the correct routes for movement within common areas and areas that are restricted to by department. • Temperature checks are implemented only where required by county order.
Use of Facility
• Physical distancing is practiced at all times in common area and shared spaces (kitchens, elevator, restrooms, hallways, etc.). • Face coverings are required when physical distancing cannot be practiced safely. • All facility rentals and tours of facilities are suspended. • Internal in-person meetings are not to exceed 10 people. A web conferencing option will be required for all meetings (even within the same facility). • No in-person meetings with external consultants. • All group trainings and meetings are held virtually. • Disinfect common items before and after use (copiers, fuel station, etc.).
MANAGING ILLNESS AND EXPOSURE
Employees are to immediately report any illness, or if they have been in contact with anyone that is sick. Follow the 6-15-48 rule: If you have been within 6 feet of someone who is sick or symptomatic, for 15 minutes or more, within 48 hours of a person showing symptoms or falling ill, please take appropriate precautions and report the exposure to your Supervisor. You will be screened, and may be asked to self-quarantine, once the level of exposure is determined. If you become sick, you will be required to self-quarantine for up to a period of 14 days after no longer exhibiting symptoms. If we determine that a sick or symptomatic employee has been in or at a TID facility, proper notification will be made to everyone the employee has been in contact with and all affected employees will be asked to selfquarantine. Any employee who answers “yes” to the screening questions or has symptoms is screened by a screening agent to determine next steps. TID has secured a relationship with physicians to conduct web-based health assessments for employees.
Consult your Manager on guidelines specific to your department or crew.
Facility Modifications and Cleaning
• Increased cleaning and sanitizing in the areas in which employees are working. • Hand sanitizers are placed throughout facilities. • Cleaning supplies and personal hand sanitizers distributed to employees working within a facility, as well as to field staff. • Instructional signage posted around facilities to limit traffic and direct movement within facilities.
Personal Protective Equipment (PPE) and Physical Distancing
• Personal Protective Equipment (masks, face coverings, gloves) is available to all employees. Ask your supervisor for the PPE you need. • Masks/face coverings are required in work situations that do not allow for social distancing.
Outside Vendors/Deliveries
• Vendors, contractors, and consultants are brought back on a case-by-case basis as determined by District need. • All vendors/contractors and consultants on-site at
TID facilities must complete a vendor screening form. (Screening form available on the Grid.) • Deliveries may only occur on certain days and times and packages are not routed from the warehouse to other TID facilities. If the collection of a package is necessary, a pick-up must be scheduled with the warehouse. • Mail is delivered per schedule implemented in Phase 1.
Field-Based Work
• Essential field employees report directly to the job site or assigned de-centralized meeting location. • Briefings and meetings are conducted virtually, when possible. • Social distancing is practiced and appropriate PPE is to be worn when working with customers in the field. • If personnel report directly to a field location or decentralized starting point, schedule needed materials to be delivered or stagger pickup times at the warehouse. • Crews using common vehicles/equipment are responsible for sanitizing at the beginning and end of shifts. • Essential site visits must be approved by an AGM.
Business Travel
• All essential travel much be approved by AGM. • Non-essential business travel (including conferences and meetings outside the District) is prohibited. • AGM approval is needed for any exception. • If an employee travels to an area with an increased presence of COVID-19 or if they believe they have been exposed, a self-assessment and/or self-quarantine are required.
Engagement with Customers
• Lobbies and Customer Service windows are closed to the public. • Customer Service Representatives are available to assist customers over the phone and via email. • Social distancing is practiced and appropriate PPE is worn when working with customers in the field. • No in-person meetings with external customers.
1. 2. 3. 4. 5. 6.
CRITERIA FOR EXITING PHASE 3a AND MOVING INTO PHASE 3b
Ability to perform essential and critical work and provide service to our customers. Incidence rate and activity in area has flattened or is in decline. Incidence rate and activity amongst TID employees. Completed facility enhancements and availability of necessary supplies. Phase 3b employees have been properly trained on new protocols. Leadership has approved movement into Phase 3b.