RE-ENTRY PROTOCOLS - PHASE 2a CONT. Facility Modifications and Cleaning • Increased cleaning and sanitizing in the areas in which employees are working. • Hand sanitizers are placed throughout facilities. • Cleaning supplies and personal hand sanitizers distributed to employees working within a facility, as well as to field staff. Personal Protective Equipment (PPE) and Physical Distancing • Personal Protective Equipment (masks, face coverings, gloves) is available to all employees. Ask your supervisor for the PPE you need. • Masks/face coverings are required at all times while indoors unless you are alone in an office with a door that closes. Masks/face coverings are required in the field when interacting with the public, when riding in the same vehicle or when physical distancing cannot be observed. Outside Vendors/Deliveries • All non-essential vendor visits are suspended. • All essential vendors on-site at TID facilities must complete a Contractor/Visitor screening form. (Screening form available on the Grid.) • Deliveries may only occur on certain days and times and packages are not routed from the warehouse to other TID facilities. If the collection of a package is necessary, a pickup must be scheduled with the warehouse. • Mail is delivered per schedule implemented in Phase 1.
Field-Based Work • Essential field employees report directly to the job site or assigned de-centralized meeting location. • Briefings and meetings are conducted virtually, when possible. • Social distancing is practiced and appropriate PPE is to be worn when working with customers in the field. • If personnel report directly to a field location or decentralized starting point, schedule needed materials to be delivered or stagger pickup times at the warehouse. • Use of pool vehicles is prohibited, unless approved by AGM. • Crews using common vehicles/equipment are responsible for sanitizing at the beginning and end of shifts. Business Travel • Non-essential business travel (including conferences and meetings outside the District) is prohibited. • Use of pool vehicles is prohibited, unless approved by AGM. Engagement with Customers • Lobbies and Customer Service windows are closed to the public. • Customer Service Representatives are available to assist customers over the phone and via email. • Social distancing is practiced and appropriate PPE is worn when working with customers in the field. • Customer engagement events are canceled.
CRITERIA FOR EXITING PHASE 2a AND MOVING INTO PHASE 2b Ability to perform essential and critical work and provide service to our customers. Federal/State/County guidelines taken into consideration. Incidence rate and activity amongst TID employees. Completed facility enhancements and availability of necessary supplies. Phase 2b employees have been properly trained on new protocols. Leadership has approved movement into Phase 2b.
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The information in this document may be updated at any time, based on state and federal health guidelines and/or the needs of the District.
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