FALL 2020
REMINDER TID is committed to working with our customers facing financial challenges through a number of assistance programs. TID Cares provides qualified customers discounts on their electric bill. Budget Billing helps qualified customers budget monthly with an annual budget plan. LiHEAP is a federally funded program that helps low-income households pay their energy bill. For more information on all of TID’s payment assistance programs, visit www.tid.org/paymentassistance.
HOW TID KEEPS THE LIGHTS ON
Local control in action during the August 2020 heatwave As a community-owned utility, TID exists to provide its customers with safe, reliable and affordable electric power and irrigation water. TID is responsible for generating and supplying energy to over 101,000 customer accounts within a 662 square-mile area. The August heatwave illustrated the benefits of public power and TID’s local control as a community-owned utility. In August, California experienced a period of excessively hot temperatures that created a strain on generation resources, while wildfires traumatized communities throughout the state. TID made preparations to adjust its operations and took steps to minimize the impact to the local power grid. All around the state, energy consumers
@TurlockID
experienced blackouts, and while TID encouraged its customers to participate in energy conservation efforts, TID customers were not impacted by imposed rolling blackouts due to TID’s status as a balancing authority. As a balancing authority, TID is responsible for ensuring it can generate and supply energy to continuously meet the needs of its customers. TID supports its customers’ power needs by maintaining a diverse portfolio that includes wind, solar, natural gas, hydroelectric and more. TID’s ability to keep the lights on during ordinary and extreme times – delivering reliable electric supply to its customers year-round, is just one example of the many benefits of being a community-owned utility. Together, We Are TID.
www.TID.org /company/TurlockID
333 E Canal Dr, Turlock, CA 95380 www.TID.org @TurlockID (209) 883-8222
TURLOCK IRRIGATION DISTRICT
Strategic Plan 2020-2025
Strategic Plan 2020-2025 TID has released its 2020-2025 Strategic Plan that will serve as a roadmap, guiding TID decision making now and into the future. The plan identifies goals and actionable items for all areas of the District. TID is committed to strengthening and expanding our services through innovation and transparency. Together, We Are TID. Use your camera to access the 2020-2025 Strategic Plan by scanning the QR code below.
Get Smart About Your Thermostat As the temperature cools, now is the perfect time to take advantage of a TID’s Smart Thermostat Rebate. These days, it is easy to fall into routine habits, but now is the perfect time to evaluate your daily energy usage. A Smart Thermostat can save you energy while making positive changes toward your energy-saving habits. There are many benefits to installing a smart thermostat in your home, including: • Monitor your usage in real-time to better control your electricity use, helping to lower your electricity bill year-round • Program and control your thermostat remotely • Make your home more eco-friendly • Obtain a $50 rebate from TID TID offers a $50 rebate when you replace your existing thermostat with a new ENERGY STAR® certified smart thermostat. Limit 2 rebates per household during useful life (11 years). For more information about the Smart Thermostat Rebate and to learn about the many ways TID customers can save, visit TID.org/rebates.
Be Wary of Scammers
TID wants to remind you to be aware of potential scam and fraud attempts. Protect yourself and remember these facts for your safety and security: • TID never solicits payments outside of our regular business hours. • TID will not conduct customer service or solicit payments via text messages. • TID will not use any social media to solicit payments or initiate customer service. • TID will not use e-mail to seek payments or personal information from our customers. CONTACT US 333 E Canal Dr Turlock,CA 95380 (209) 883-8222
If you are ever in doubt of who is on the phone or at your door claiming to represent TID, call us immediately at (209) 883-8222. For more information on protecting yourself from scams, visit TID.org/scams.