The Wire - March 2021

MARCH 2021 Updates to TID’s CARES Program TID is committed to working with our customers through a number of payment assistance programs for eligible customers. Updates to TID’s CARES Program: • New eligible income guidelines • Online application • Visit TID.org/CARES for more information Find information on all of TID’s payment assistance programs at TID.org/paymentassistance or call Customer Service at (209) 883-8222.

WHAT DOES IT MEAN TO BE A COMMUNITYOWNED UTILITY? Turlock Irrigation District is proud to be a communityowned utility. Being community-owned (also called publicly owned utility (POU)), means that we are able to put the needs of our customers first, in providing the essential services of irrigation water and power. Investor owned utilities (IOU) are responsible for generating earnings for private investors.

Community-owned means TID is owned by you, the customer, and we are committed to putting your needs first by being a trusted partner.

As a not-for-profit, TID is committed to keeping rates low and is not beholden to profit-driven investors or shareholders. We are good stewards of the rates

you pay, and use them to provide reliable service, maintain infrastructure and make technological and system advancements that will ensure reliability for generations to come.

We are able to locally balance supply and demand to increase reliability. TID used local decision making power to become our own balancing authority. Thanks to prudent planning, the District is able to meet the energy needs of our customers, and aren’t impacted by the blackouts that may affect neighboring areas outside the TID service area.

We are able to provide community support through sponsorships, educational partnerships and CONTINUED ON BACK PAGE

@TurlockID

www.TID.org /company/TurlockID

333 E Canal Dr, Turlock, CA 95380 @TurlockID www.TID.org (209) 883-8222

CONTINUED FROM FRONT PAGE

engagement campaigns, all to build a stronger community and foster a better quality of life for TID customers.

Local control through an elected Board of Directors whose activities and decisions are for the benefit of TID customers. The Board is accountable to you, our community.

Electric

vs Gas How much can I save?

The majority of those who work for TID, live within the TID service territory. They are the people you see at the grocery store and morning school drop-off. Our team members understand the challenges facing our community and are proud to work hard for their neighbors and TID customers.

Turlock Irrigation District, your community-owned utility, is intent on listening to our customers’ needs and being a dedicated and trusted community partner. As a customer, you are an owner of TID, and our top-priority. Together, We Are TID.

Find out using the TID EV Guide Maintaining and Protecting TID’s Valued Resources Year Round When you see a Turlock Irrigation District vehicle in your neighborhood, know that dedicated team members are hard at work to maintain and protect our treasured resources. TID is active year-round to ensure our systems are well-maintained so that we can provide the essential services of irrigation water and power. The TID Line Department evaluates maintenance needs throughout the year to help mitigate outages and safety hazards. From proactive monitoring and replacement of aging poles, to working on critical infrastructure, team members work to ensure we continue to provide reliable power to the communities we serve.

Visit EV.TID.org CONTACT US 333 E Canal Dr Turlock,CA 95380 (209) 883-8222

After the irrigation season, when the canals are emptied of irrigation water, TID Water Resources and Construction & Maintenance team members use the off season to complete maintenance projects like refurbishing canal infrastructure to continue to steward the 100+ year old, gravity fed canal system that provides water to growers who produce vital agriculture for our communities and far beyond.

As a community-owned utility, TID is committed to preserving and maintaining the infrastructure that provides customers with the essential resources they count on day and night.