SEPTEMBER 2021
TID Payment Assistance Options If you are facing a financial hardship at this time, please contact TID’s Customer Service at (209) 883-8222 so that we can identify resources to help with your unique situation or you can visit TID.org/ paymentassistance to view the payment assistance programs offered to qualified residents.
ADDING OPTIONS, INCREASING EASE IS OUR PRIORITY Looking for options and ease when paying your TID electric bill? TID customers now have access to the newly installed payment kiosk located at the Turlock office location at 333 E. Canal Drive. Two additional payment kiosks are currently being installed at the Ceres office at 2944 Third Street. The kiosks are located outside of the TID office buildings, providing customers a secure, convenient way to pay your electric bill through a self-service payment option. The payment kiosks allow for multiple payment methods, including credit and debit cards, check, and cash payments. When using the payment kiosks, customers can scan the QR code on their TID bill or they will need to enter their TID account number. Customers will also have the option to create a MyPaySite account which will allow
/company/TurlockID
them to make payments using a phone number and pin. Customers can create a MyPaySite account the first time they use the kiosk. As a community-owned utility, Turlock Irrigation District is committed to making advancements and enhancements that will provide direct benefits to our customers – including the contactless payment option of the new payment kiosks. The health and well-being of our customers remains a top priority, and the addition of the payment kiosks offers another safe way to do business with the District while also making it more convenient for you, our customer-owners. Watch a quick video to learn how to use the payment kiosks at TID.org/kioskvideo.
@TURLOCKID
www.TID.org