02 CONTENTS
Contents
TĂœV Safe Buy 26 Escalator and Elevator Tips You Should Know 27 Why is it Forbidden to Ship Power Banks in Your Suitcase?
SPOTLIGHT
04/11 24 Hours in the Life of an Engineer
EXPERTISE
12/15 Interpretation of the New Energy Efficiency Standard of Lifts, Escalators and Moving Walks (ISO 25745)
FEATURED SERVICE 16/19 Client Appreciation Events 20/23 No Internet of Things without Broadband 24/25 Warm, Hot, Boom!!!
CONTENTS 03
TESTIMONIAL
28/29 China FAW
The Art of Testing
30/33
The Art of Testing
GLOBAL NEWS FLASH Holland
34
First Bluetooth Shaver Tested and Certified Germany
USA
35
TÜV Rheinland Joins SPLC Initiative
34
Nestlé: Management Meeting, Certificate Handover, and Further Co-operation Opportunities
CLOSER
Credit
Chief Editor
Ricky Xu
Editor
Clare Zhang Michelle xia Emma. Hsu Isaac Yuan
Publication Date
2015.12
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04 SPOTLIGHT
8:00 Liaoning/ Fushun
Hours in the Life of an Engineer
During winter in northeastern China, temperatures of minus 30 degrees Celsius are a regular occurrence. It was snowing heavily outside, and the project site was covered in white. L – an engineer from TÜV Rheinland Greater China Industrial Services responsible for elevators, hoisting and conveying machinery and industrial machinery certification services – was wearing a waterproof outdoor jacket. His task that day was to inspect a 15-metrehigh crane. It took twice the usual effort to wade, step-by-step, through the snow and reach the crane installations about 10 metres away.
SPOTLIGHT 05
Originally from Southern China, L was not used to this type of cold weather, but he found it exciting. He looked up at the crane, took a deep breath and began climbing the ladder, slowly making his way to the top. For crane inspection engineers and other professionals working at high altitudes, overcoming any fear of heights is a psychological requirement. Moreover, during a blizzard, the higher the altitude, the colder it gets. L’s hands were numb from the cold as he tried to grip his documents.
Zhang, who works for TÜV Rheinland Greater China Industrial Services, was at home packing his suitcase when he received a call from his supervisor, Kao. His suitcase was ready, but instead of heading to his hometown, he was being sent on an urgent business trip to a hazardous chemical factory in Bangladesh. Zhang gently closed the door then stepped into a cab, which dropped him at the airport, where he met Kao. They then headed off on their trip to the Indian peninsula.
9:00
12:00
Shanghai
Hong Kong
On the 27th of the last month of the Lunar year, the weather outside was chilly. It was just about time for the Spring Festival rush, and people heading back to their hometowns to celebrate the holidays could be seen everywhere.
The flight from Shanghai to Bangladesh took 10 hours. During the stopover in Hong Kong, Kao was unable to rest. He was multi-tasking, considering the increased challenges and difficulties of supervising inspection tasks at sites such as a hazardous chemical plants, conferring knowledge and guidance to Zhang and devising a strategic approach that outlined cooperation methods among multinational teams.
19:00 Bangladesh/ Dhaka After landing in Dhaka, Bangladesh, Kao and Zhang rode in separate vehicles. The only constant was the crowd. In Dhaka, using English to communicate and express oneself is a
challenge, but the exotic culture and local warmth raised the enthusiasm of both travellers. After meeting with the engineering teams led by Thomas, Head of TÜV Rheinland India, and Dr S, the head of TÜV Rheinland Bangladesh, everyone spent the night analysing the client’s requirements and preparing for the negotiation. The only goal was to build strong foundations for the three long days of business negotiations that lay ahead. The next morning, the team arrived at the client’s headquarters. Right from the start, the negotiation proved difficult. The two parties had differences regarding the contract terms and their technical knowledge. To Zhang, the meeting felt like a sharp sword cutting through him. Following principles of mutual respect and understanding, the debate over the hazardous chemical plant construction site was able to move forward. There was only one flight to Sylhet each day. After the flight and a threehour road trip, Zhang’s team finally reached the construction site and surveyed the hazardous chemical plant’s equipment. However, due to local political turmoil, they had to return to the hotel before sunset. One day later, the team flew again to the client’s headquarters in Dhaka for a final consultation. This time, Zhang was finally able to reach a consensus with the client, but Zhang and Kao remained unsure that they could make it back home to spend Spring festival with their families.
06 SPOTLIGHT
20:00 Bangladesh/ Sylhet Wang had been working for the international construction equipment inspection department for many years. He led a multinational team of eight people to undertake the supervision and inspection of equipment installation at the hazardous chemical plant. Although Wang had been leading a small team of Chinese engineers in his own department for a long time, this was his first collaboration with foreign inspection engineers abroad.
SPOTLIGHT 07
Bangladesh seemed like a completely different world. The food, clothing, housing and transportation were totally different. Before leaving, Wang prepared himself to acclimatise to local customs. He steeled himself and got ready to adapt to a new environment. The project site office was a small room full of files, with no tables or chairs. Wang looked all around and found some cardboard boxes, which he put together and covered with a piece of cloth to make an office table. Luckily, Wang’s assistants from the Shanghai office, Miss Huang and Miss Ying, helped him to prepare several office tools such as a portable document scanner used to save equipment design documents and blueprints and low-signal Internet with a WeChat account for communicating with
Shanghai. Although there was only a 3-hour time difference between the two places, Wang’s appointment abroad required him to be on call 24 hours a day. To gradually ensure that the local workers conformed to uniform working standards, Wang organised in-house technical training, divided tasks, created report templates and work progress sheets, etc. He also put together all of the supervision and inspection tasks for the next threemonth period. The equipment for the inspection project involved 213 different types including pressure vessels, boilers, heaters, valves, compressors, pumps, turbines, engines, transformers and other large equipment systems. The majority of the equipment had been manufactured in China, Japan, Germany, Italy, Australia and the United States. The biggest challenge was that large equipment could only be imported from overseas and sent to the assigned docks during Bangladesh’s rainy season, before being transported via a maritime route to the project site. This resulted in
uncertainty regarding the hazardous chemical plant’s installation progress and efficient dispatching of the team. In Shanghai, Wang’s supervisor Zhang, the team leader Gao and the assistants Miss Huang and Miss Ying coordinated all of the activities remotely. They actively coordinated with the client, monitored work progress, made relevant decisions and collaborated with multinational networks to demonstrate TÜV Rheinland’s project management precision and strength. Furthermore, achieving comprehensive communication between the plant owners, construction contractors and TÜV Rheinland posed multiple challenges. For example, the process and speed of design document submission was quite a headache for Wang’s team. Additionally, equipment blueprints, contracts, technical requirements, raw material guarantee certification, process inspection test reports, surface treatment inspection reports, assembly and disassembly inventories and other auditing and management tasks were inconvenient. There was a large gap between the site’s large equipment installation progress and the original expectations. This made the supervision and inspection work more difficult. Fortunately, Wang’s team was experienced and managed to forecast the effects and make the schedule more flexible. This was done to reduce the impact on the project and risk management costs, which ensured the plant’s equipment quality and safety and supported the completion of the three-month inspection tasks, after which they were able to head back home.
08 SPOTLIGHT
20:00 Guangdong/ Zhongshan William, a senior explosion safety engineer of TÜV Rheinland Greater China’s Industrial Services, was involved in a renovation project for a domestic air-conditioner manufacturer regarding an explosible R290 refrigerant manufacturing line. After taking flights and inter-city trains, William finally reached Zhongshan city in Guangdong. He opened his hotel room door and was greeted by the smell of old wood, and the chilly breeze made him shiver, as he was only wearing a short-sleeved shirt. He did not have time to eat. Due to his strict work habits, William remembered to set his alarm for the next day before falling asleep. With no idea of how long he had slept, William awoke to the insistent alarm. He took a shower, and it gave him the energy to start evaluating the project
requirements and preparing all of the details of the client’s meeting scheduled for the next day. Because the project had started late and despite a tight deadline, William knew it was of the utmost importance that he provide detailed practical and feasible examples and advice applicable to the client’s demands during the discussion and evaluation process. His performance could significantly influence the project’s progress and the future occurrence of explosion safety issues. William constantly modified and added relevant content such as equipment selection, installation processes, equipotential connections and lightning protection to the documents he prepared to help the client understand the explosion safety requirements and implement them efficiently. He strove for perfection.
After collating documents for several hours and revising the training material, William sbreathed a sigh of relief and shut down his computer.
The following day/ 09:00 a.m There were 10 people in the client’s meeting room. William was ready and knew what needed to be discussed; specifically, project design, implementation, quality control, technicality, equipment, procurement and important equipment suppliers. Images flashed through William’s head. He thought about the explosion that just happened in Wuhu, one day before training. He also thought back to the explosion that had occurred in Tianjin on 12 August. Working on explosion safety projects now felt like a mission. Each time he conducted a training course or an audit his mouth went dry and sweat gathered on his brow, because it had all gained importance.
SPOTLIGHT 09
William was fascinated by his work because it helped ensure explosion safety and protected the environment.
14:00
“R290 has been recognised by the industry as the refrigerant with the biggest development potential, fully meeting international requirements for phasing out ozone-depleting substances and greenhouse gas emissions. According to the Chinese government and the Montreal Protocol Multilateral Fund Executive Committee Agreement, the home air-conditioning industry should implement 18 (at least) R290 production lines and subsequently promote the production and commercialisation of R290 airconditioners. However, due to R290’s explosibility, the production of R290 air-conditioners must be subject to explosion safety requirement evaluations. TÜV Rheinland has been involved in the evaluation of the majority of the production lines and is now deservedly considered the most important third-party inspection certification service provider in this field. ”
Shanghai Knight Y already had decades of experience in the certification of pressure equipment and materials. He grew particularly talkative when discussing related professional topics. In addition to being a very cheerful and candid person, he was always able to garner respect and admiration from others when he set his mind to accomplish something. Y was heading to an iron and steel enterprise in Shanghai to conduct a license audit and issue certificates for the enterprise’s PED and CPR factories. As soon as he entered the meeting room, Y knew that it would not be an easy battle. More than 50 qualified experts were seated in the meeting room. He determined from their conversations that they were experts from the different departments of a large-scale enterprise. Not only did they have a deep understanding of the manufacturing and
inspection processes, but they were also able to question the engineers’ abilities. Y pulled himself together. It was very clear that if he could gain the trust of these experts, they would be able to agree to the proposed inspection solutions. Gaining their trust would also significantly influence further collaboration between the two parties. They needed more than just paperwork. What they really needed was to solve manufacturing technique and auditing validation issues while improving the quality of their products. Thus, Y decided to combine the knowledge of steel rolling and making that he had acquired in Germany, elsewhere in Europe and in America with well-known, advanced enterprise management concepts from abroad to capture the audience’s attention and swiftly gain their approval. Y said that certification requirements for industrial customers can be compared to women’s requirements for makeup. Clients will buy products only if they are efficient and if there will be continuous demand driving the improvement of the products. Only when services help clients improve their product quality, save costs and provide safety and value would the company acquire a stable, highend customer base from which to explore new business opportunities.
10 SPOTLIGHT
21:00 Shandong Tian, an engineer from the Plant Integrity Management Services department, and his supervisor, Kao, were on a business trip at an oil refinery in Shandong province. Due to an underground pipeline explosion that had resulted in a large number of casualties a few months earlier, Tian and Kao’s international team of experts were dispatched to TÜV Rheinland’s hazardous chemical manufacturing facility to set up an equipment integrity management system. As the refinery’s processes were rather complex, the number of units and personnel involved in equipment risk analysis, discussions, meetings and exploration work was relatively large. However, the advisory work provided by the team’s five task groups was as precise as a surgeon operating. Tian was extremely busy and exhausted
by the end of the day. However, because this consultancy for production safety integrity management required tremendous attention, the experts needed to hold meetings throughout the evening at their hotel to ensure that all of the units’ consultancy meetings taking place the next day would be more efficient and of higher quality. Suddenly, Kao’s mobile phone started vibrating on the table. The screen displayed a number originating from Taiwan. Kao picked up the phone and was informed about an underground pipeline explosion accident that had occurred early in the morning in Kaohsiung. The accident caused many casualties. Phone inquiries started flowing in soon after, including calls from governmental departments, scholars and underground pipeline experts asking for professional advice and looking for technical assistance. Similar incidents regarding hazardous chemical long-distance pipelines at two different sites were disastrous news and a serious issue. Kao was deeply affected. Born and raised in Taiwan, Kao was concerned about his home. He quickly organised a meeting with TÜV Rheinland’s international expert team to discuss the matter. First, they provided
Taiwan’s three relevant governmental departments with the relevant international technical specifications and management experience for reference. Then, they dispatched two engineers from Taipei to Kaohsiung to provide on-site support.
7:00 Kaohsiung On the second day, Kao and Tian flew to Taiwan’s support unit. Due to the complexity of the task, Tian and Kao worked in all areas, assisting in petrochemical plants and underground pipeline risk assessment, risk evaluation, risk control and reduction, equipment inspection, pressure testing, external corrosion and cathode protection system evaluation, process and maintenance quality control, safety management system consolidation and verifying the efficiency of the changes made across the plant. They also participated in various review meetings to ensure that the rectifications to the processes were effectively implemented in the petrochemical plant. After finishing his task, Tian flew back to Wuhan to welcome the birth of his son. He watched his
SPOTLIGHT 11
family with gratitude, knowing that only lasting peace could bring them true happiness. Based on the fact that TÜV Rheinland had gained government trust in Taiwan over the years, Kao brought together elite experts from Germany, the United Kingdom and five other countries to draw up public security policies and introduce the American Petroleum Institute Training Program (API-U), which supports the comprehensive application of API standards and utilisation processes to widen the reform of petroleum underground pipeline integrity management systems. Kao was also asked on numerous occasions to participate in international seminars and television and radio interviews to offer his advice and suggestions. Kao was convinced that under multi-layered management systems that included the Taiwanese central government’s legislation, local governmental supervision, practitioners’ autonomous management and approval from professional independent institutions, it would be possible to accelerate and promote the safety of industrial pipelines, thus driving forward Taiwan’s economy, pipeline businesses and public safety. These actions would achieve stability and prosperity, and re-establish a safe city and a sustainable homeland.
Summary This is a reminder of the major industrial and public safety incidents (and several escalator-related tragedies) that have occurred in 2015: The PX factory explosion in Zhangzhou city, Fujian province in April, the Taipu chemical plant explosion in Ganzhou city, Jiangxi province in May, the Formosa Fun Coast powder explosion in Taiwan, the Rizhao Shida Technology petrochemical company explosion in Shandong province in July and most notably the explosion in Tianjin’s Binhai High-Tech Zone that shocked the world in August. These events have increased public safety awareness, reminding everyone that danger is everywhere. As TÜV Rheinland’s expert, Mr Andrew Kao, has mentioned, the occurrence of any major incident is simply the result of a series of management problems and risk vulnerabilities (the Swiss cheese theory), and can be summarised in three points. 1
Lack of legislative standards, incomplete industrial incident prevention measures and regulatory mechanisms rendering public safety vulnerable to public hazards.
2
Inefficient enforcement of regulatory measures, limited public sector manpower, inefficient use of external professional resources and poor supervision systems.
3
Inefficient autonomous management systems for enterprises, inadequate safety management systems, risk underestimation, lack of knowledge about risk management, insufficient professional and technical ability or prevention measures not actively implemented..
TÜV Rheinland’s mission is to make industrial enterprises capable of implementing security risk management systems, and enforce international standards to identify hazards, estimate risks professionally and implement solutions using perfected techniques to independently ensure continuous safety and a sustainable future.
Exclusive Radio interview:
http://v.qq.com/page/f/s/n/ f0162e2fxsn.html Public Television Station (PTS) exclusive interview:
http://v.qq.com/boke/page/g/9/g/ g01616gma9g.html
12 EXPERTISE
Interpretation of the New Energy Efficiency Standard of Lifts, Escalators and Moving Walks (ISO 25745) Author: Vincent Sun Project Manager of Industrial Services, TĂœV Rheinland Greater China
This April, the ISO officially launched the Energy Calculation and Classification for Lifts (Elevators) (ISO 25745-2:2015) and the Energy Calculation and Classification for Elevators/Moving Walks (ISO 25745-3:2015), constituting an integrated standard series with the Energy Efficiency of Lifts, Escalators and Moving Walks – Part 1: Energy Measurement and Verification (ISO 25745-1:2012), issued in 2012. Previously, the energy efficiency of lifts was voluntarily tested. This new, unified international standard offers a good reference point for legislation regarding the energy efficiency of lifts. Before the issuance of this standard, the VDI 4707 Part 1, issued by the Association of German Engineers
(Verein Deutscher Ingenieure) in March 2009, was widely used globally to evaluate the energy efficiency of lifts. This paper introduces the energy efficiency test process based on ISO 25745-2:2015, and makes a simple comparison between the two standards. In developing ISO 25745-2, technical committees affiliated with the ISO performed wide-ranging studies, including data simulations of more than 4500 representative lifts, and incorporating the empirical data obtained in ISO 25745-2. Consequently, this standard is widely used, and is applicable to the energy performance assessment and classification of various new dragging and hydraulic passenger/goods lifts,
EXPERTISE 13
and to existing and improved lifts with rated speeds over 0.15m/s. The energy performance of lifts is divided into seven classes, as in VDI 4707-1, according to the different energies required in operation, idling and standby. Seven colours are used to mark the classes from A to G, with Class A representing the best energy efficiency and G indicating that an improvement in energy efficiency is required.
It should be noted that the measurement scope excludes energy consumption unrelated to the lift itself, such as those of shaft lighting, heating and refrigeration equipment in the lift car and lighting in the motor room. To evaluate the operating consumption, the energy consumption must be measured for both complete reference travel and short travel. The energy consumption in the idle condition is measured when the reference operation is complete, and in the standby condition it is measured 5 or 30 minutes after completion.
The energy efficiency evaluation process based on ISO 25745-2 is roughly as follows 1
Evaluate the service category of the lift to be measured, based on its annual operating times (Categories 1-6 correspond to very low to very high service frequencies). The operating times of the lift can be easily obtained by using a counter. Refer to Appendix A to define the service category of the lift based on the type of building the lift is located in, the lift’s rated speed and other parameters when the operating times are hard to obtain.
2
Test the energy consumption of the lift on site under operating, idle and standby conditions.
Best energy efficiency Improvement in energy efficiency required
3
Measure the average accelerated speed, variable accelerated speed and closing time of the lift. The performance class of the lift under operating, idle and standby conditions can be determined after acquiring these measurements, or based on the daily energy consumption. The energy efficiency certificate can then be obtained from the Authority.
Attention
The energy performance assessment based on ISO 25745-2 is applicable to a single lift only. The energy efficiency of two lifts of the same model and configurations can be quite different, due to differences in site installation conditions and service frequency. All lifts must therefore be tested separately, and separate certificates issued.
14 EXPERTISE
Difference between ISO 25745-2 and VDI 4707-1 Comparing ISO 25745-2 and VDI 4707-1, it is clear that these two standards are substantially similar, with much in common. They share the same criteria in the classification of standby power, and both allow tests with empty cars and modification of the measurements through load factors. The load block is thus unnecessary for the test, simplifying the test process and significantly shortening the test circle. There are, however, obvious differences between the two. ISO 25745-2 gives a more refined division of the operating stages of lifts, while taking full advantage of the merits of VDI 4707-1. The calculation model established based on VDI 4707-1 is simple, and divides the status of in-service lifts into operating and standby. It measures a reference distance of travel to obtain the unit energy consumption during the operation (i.e., the energy required by lifting 1 kg of load for 1 m, expressed in mWh/kg.m) and then converts the energy consumption under the standby status to the unit energy consumption to define the class, which is similar to a car’s fuel consumption per hundred kilometres. The calculation model based on ISO 25745-2 is much more complicated, dividing the status of lifts in service into operating and non-operating. The non-operating status is divided into idle and standby, which in turn is subdivided into 5-minute and 30-minute standby. The operating status considers the difference in the power consumptions between the door closing, acceleration and deceleration, variable acceleration and deceleration and operation at a constant speed. In addition to the standard reference circle, a short circle is necessary during the test to obtain the parameters required by the classification. Therefore, ISO 257452 is more applicable, with a more accurate calculation and classification model than VDI 4707-1. It is likely that the need for VDI 4707-1 in tests will rapidly decline, and will ultimately be replaced by ISO 25745-2.
Reduce the energy consumption of your lifts and buildings TÜV Rheinland, as a globally authoritative third-party test and certification organisation, began to test and certificate lifts based on VDI 4707-1 in 2008, and was the first to do so in Asia. It currently takes the lead in evaluating and certifying the energy efficiency of lifts/elevators/ moving walks based on ISO 2574 series standards in Greater China. These lifts and elevators are used in landmark buildings, international business centres, high-rise housing, etc. Currently, over 100 of the lifts tested have received energy efficiency certificates from TÜV Rheinland. The Industrial Services Department of TÜV Rheinland has established a localized diagnosis database of the energy efficiency of lifts in Greater China, and has accumulated valuable practical experience in the energy efficiency testing of lifts.
Though energy efficiency of lifts is still a voluntary test currently, it may become a mandatory regulation in the future. TÜV Rheinland suggests that all lift manufacturers and building owners take note of the ISO 25745-2 standard. We are open to discuss any technical questions concerning the standard. Our professional and excellent services will help to reduce costs and energy use for more lifts and buildings, enabling them to be more environmentally friendly in the future.
For more information, please contact: vincent.sun@tuv.com
EXPERTISE 15
16 FEATURED SERVICE
FEATURED SERVICE 17
18 FEATURED SERVICE
FEATURED SERVICE 19
20 FEATURED SERVICE
No Internet of Things without broadband
The digital transformation of our lives has long ceased to be a mere vision – the Internet of Things has arrived. One important requirement is full coverage with high-performing broadband.
Big data, social web – all fairly well known concepts and still important. However the latest buzzwords are IoT, smart home, smart car or digital transformation. This transformation is well underway and has set a huge structural shift in motion. Welcome to the digital age. Companies are changing the way they think, and transforming their businesses to move them into the digital world. The fourth industrial revolution – Industry 4.0 for short – is presenting its first smart factories, self-organizing production sites where no humans are needed. As all of the components are connected to each other via the Internet, the machine producing metal blanks knows how to operate
FEATURED SERVICE 21
Prof. Dr. Kai Höhmann CEO and ICT expert at TÜV Rheinland.
Broadband: a competitive factor Where does the EU’s broadband expansion currently stand? There are still large differences in the EU, depending on political and financial priorities. While Greece currently has other worries, the Scandinavian countries, in keeping with tradition, are way ahead, having invested in cable-free broadband technology early on. Germany lagged behind for a long time due to its ISDN expansion, which made the transition to broadband technology more difficult.
How is TÜV Rheinland accompanying the broadband expansion? 2020 is just the beginning and our customers will constantly have to readapt to technological progress. At TÜV Rheinland we work closely with network operators and companies: from strategic consulting, project initiation, network planning, monitoring and acceptance of the implementation to operating passive and active telecommunication infrastructures. Here, our technological expertise and independence are highly valued. We are a reliable partner offering security and orientation in an environment that is becoming ever more complex.
Can the ambitious plans really be implemented by 2020? In most, if not all countries. Generally there is a growing understanding that there is no way around this expansion. Broadband is quite simply a matter of maintaining competitiveness now and in the future. Telecommunications providers know this and are now investing huge sums of money in order to offer their customers the best network in a digitally transformed environment.
independently. Any additional pieces are automatically transported to their corresponding place. And while the finished component is being carried from conveyor to conveyor, it can decide for itself what type and shape of packaging it will require at the end before being shipped. The Internet of Things (IoT) enables processes like these to work. Cars that drive themselves, networked coffee machines and refrigerators or desk chairs that regulate their own height. Today, around four million devices are already connected to the Internet around the globe. Close to half of these belong to the consumer sector, such as televisions, wristwatches or refrigerators. Their
numbers will explode over the next few years. But in order to ensure the digital transformation and its massive trends can even take place, we need high-performing networks. The EU is striving to achieve full broadband coverage by 2020 – with transfer rates of at least 30 megabits, in some places even more than 100 megabits per second. Germany, for instance, is moving from ISDN to IP in order to provide the necessary network structures and bandwidths. IP is short for internet protocol: the connections for phone calls, surfing, streaming and TV are established via various access, aggregation and transport networks. The question remains where Europe and particularly Germany currently
stand when it comes to expanding its broadband.
Knowing the sector When it comes to connectivity, the state of the art of digital technology or the people’s Internet literacy, Denmark, Sweden and the Netherlands rank highest. The EU Commission’s Digital Economy and Society Index places Germany in tenth place. In order to be increasingly fit for the future and achieve full broadband coverage, it is estimated that an investment of 20 billion euros will be needed. TÜV Rheinland calculated this sum for the German Federal
22 FEATURED SERVICE
Ministry for Economic Affairs, based on increased coverage for 100 percent of homes with access of at least 50 megabit per second. The money will come from various sources: license auctioning and funds, from local authorities, companies and finally also from consumers. Although 85 percent of German Internet connections are already prepared for the future, the final hurdles are considered to be particularly expensive and difficult. Especially rural areas are facing huge
challenges. Federal regions, counties and municipalities have launched initiatives to support the broadband expansion and TĂœV Rheinland has been accompanying several of these programs for years. The experts are intimately familiar with the ICT (Information & Communication Technology) sector and know what potential the current developments have. Digital infrastructure will be a decisive factor in selecting business locations for the industry
of the future. Only broadband can guarantee the attractiveness of an economic location in the long term, and German companies have big plans. According to a survey, they are expecting an increased turnover of more than 30 billion euros per year due to the digitalization of their value chains.*
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Competent overview At the request of the German Federal Ministry for Transport and Digital Infrastructure, TÜV Rheinland operates the so-called ‘broadband atlas’, a constantly updated geoinformation system that shows which regions are already covered and which are not. In addition, the experts provide conceptual and strategic support, and guide the municipalities through the jungle of paragraphs and available funding. They examine which network concepts are suited to which regions and whether synergies – such as cooperation with private telecommunication companies – can
be exploited. At the municipal level, it is already apparent what is needed on the German national and European stage: complete broadband coverage by 2020 will only be possible with national and regional cooperation. The suspense continues. Political decision-makers, local multipliers and large and medium-sized enterprises all depend on one another when it comes to laying the much-needed foundation for tomorrow’s digital economy.
*Source: PricewaterhouseCoopers
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Modern rechargeable lithiumion batteries have made unlimited mobility possible. But buying cheap bargains on the internet or leaving them in the sun can quickly turn into a nightmare.
Warm
Hot
Boom !!!
FEATURED SERVICE 25 The young trainee wearing overalls feels her pocket getting warmer and warmer. "How strange" , she thinks. Then there’s a loud bang and an acrid smell fills the room. Her pants have caught fire. This is not a scene from a horror move but rather the painful reality experienced by a young Swiss woman. Was it the cigarette lighter? A box of matches? None of the above. The rechargeable battery in the woman’s smart phone had overheated and exploded. The result was second and third degree burns on the woman’s thigh. ”If the battery keeps getting hotter, then it may be that it’s reaching the end of its lifespan or that it’s faulty. You should definitely replace it in that case," says Matthias Baumann, an expert for battery technology at TÜV Rheinland.
A really explosive tread
Squeeze it, heat it up, let it go
Original parts and high quality lithium-ion batteries do not normally pose a threat. They have an intelligent battery management system. Should the inner pressure become too high, there is a predetermined breaking point. The battery burst open before it can explode. "However, if someone uses the battery in a way it was not designed for, even an original part may blow up," Baumann explains. According to the expert, most people are still not sufficiently aware of how to properly handle lithium batteries. For instance, if you overcharge a rechargeable battery with too high a voltage or too much electricity it will expand and explode with a hiss or bang and burn out. The force of such an explosion is comparable to that of a small firecracker. Intelligent chargers are better at reacting: they automatically regulate the electricity for charging and never discharge the batteries completely. People should also be wary of alleged bargains on the Internet. Usually these rechargeable batteries are only so cheap because they are of lower quality and lacking the kinds of protection mechanisms found in original products.
In the laboratories of testing organizations such as TÜV Rheinland, energy storage systems for smart phones, computers, electronics and large home storage systems undergo rigorous and extensive testing in order to minimize potential risks and dangers during their use. "For example, we squeeze a rechargeable battery in order to test its deformability," Matthias Baumann explains. The employees are also not afraid to drop or shake the batteries and to pound away at them. Following this ordeal, the quality and condition of a rechargeable battery can be seen. "If a cell phone falls to the ground then the battery inside it mustn’t shatter into a thousand pieces or, worse still, explode," says the expert. However, TÜV Rheinland also carries out additional tests on rechargeable batteries in order to find out how the battery reacts due to a short circuit or if it has been overcharged with too much electricity. And to round the whole thing off, the energy storage systems are subjected to extreme heat, cold and open fire-something which you should definitely not try at home!
Tips 1
Only buy original rechargeable batteries from the manufacturer
2
Follow the manufacturer’s instructions
3
Only use the charger that goes with it
4
Steer clear of used rechargeable batteries or alleged bargains on the Internet
5
Keep batteries away from heat sources such as radiators, stoves or direct sunlight
6
Do not leave batteries to charge near flammable materials – especially if unsupervised, for example over night
26 TĂœV Safe Buy
What if you get trapped in an elevator after a sudden stop?
Taking the Elevator Precautions
1
Keep calm
Children should only take an elevator in the company of an adult
2
Ask for help through any means available, such as the telephone in the elevator or a mobile phone
If you are trapped in the elevator, keep calm, press the alarm and wait for rescue
3
Do not wrench the elevator door
Do not use the elevator when the fire alarm is ringing
4
Wait patiently. Elevator passengers will not suffocate, as the cars are designed with adequate ventilation
Do not strike the elevator door or open it by force
5
If the elevator drops suddenly, please keep your legs bent and lean against the wall to reduce the damage caused by bump
Do not open the emergency escape door in the top of the elevator by force Do not lean on the elevator door or put your hands on it Do not block the crack between the elevator door and the door frame to stop the elevator for the sake of momentary convenience
Taking the Escalator Precautions Stand still and hold the rail Hold the rail rather than carrying things in both hands Stand inside the yellow line on the stair, not on it Lift your foot when exiting the escalator to avoid losing your balance or getting pinched Seniors and people who have difficulty moving should use elevators when possible Children should only use the escalator in the company of an adult
Escalator and Elevator Tips You Should Know
To avoid being pinched Do not touch the space between the stairs or the moving equipment Please pay careful attention if you are wearing slippers or sandals Passengers wearing long dresses should keep the material from getting caught in the gaps between stairs To operate correctly Do not insert an umbrella into the gap Do not move heavy things with an escalator Do not touch the emergency button unless there is an emergency Do not play on or around the escalator Do not sit on the escalator Do not walk in the reverse direction If you have a baby carriage, please fold it up and carry both the baby and the folded carriage carefully in your arms
TÜV Safe Buy 27
Why must power banks be carried by passengers during the flight? “Because of air pressure!”
Let us demonstrate with an experiment 1
We bring your attention to the battery laboratory at TÜV Rheinland. Several everyday batteries were selected as samples
2
These batteries were then tested in a negative pressure environment that allowed the atmosphere pressure inside to be smaller than that outside. The tests were run for six consecutive hours
3
The batteries sustained the simulated movement conditions of batteries in cargo cabins under atmospheric pressure
4
The batteries began to expand. Expansion does not mean disqualification, as other factors may exist. By the end of the experiment, the battery had expanded significantly, and thus failed the inspection
Commuter airplanes generally fly at a height of 30,000 to 40,000 feet, where the air pressure is insufficient to maintain normal breathing. Thus, the passenger cabin of the airplane is pressurised so that the passengers can breathe normally. The cargo cabin of the airplane, however, is designed mainly for luggage and is thus not pressurised, and this decrease in pressure may cause power banks to expand and explode, potentially causing accidents. Hence, in consideration of flight safety, power banks must remain with passengers in the pressurised environment for accidents to be avoided. What would happen if you put power banks in the cargo cabin?
TÜV Rheinland provides professional battery inspection and can examine key factors that may influence safety, such as battery expansion degree, recovery condition and liquid leaking. They use environmental laboratories, abnormal condition inspections and energy efficiency inspections to safeguard the quality and safety of your power banks.
Once the holidays arrive, people cannot wait go on vacation
Why is It Forbidden to Ship Power Banks in Your Suitcase?
28 TESTIMONIAL
Cao Wei Quality Manager China FAW Co., Ltd. R&D Center
China FAW Group Corporation R&D Center is mainly responsible for the development of six major platform products and key components for China FAW Group Corporation.
As a whole-car development department of China FAW Group Corporation R&D Center, Mini-Car Department is mainly responsible for the development of platform and components of mini-car products for the R&D Center of mini-car products with the mission of winning the mini-car market. When we choose a third-party certification body for the development of our foreign business, we prefer a professional organization that is capable of enhancing the brand awareness of our overseas products in business development. Also, we want the organization to provide some suggestions for our product improvement and enhancement of product competitiveness.
China FAW Group Corporation
TESTIMONIAL 29
There are the main reasons why we have chosen TÜV Rheinland as our partner: 1
2
In terms of the market our mini-car brand is less heard in the market neither to its competitiveness. Secondly, with regards to product development our products are not consistent with the actual demand of our clients. Our priority is to choose a professional agency, after years of cooperation we found TÜV Rheinland is a professional certification organization, which satisfies our first requirement— professionalism. I believe TÜV Rheinland has set a perfect example for us with its very rigid and careful work attitude. Also, TÜV Rheinland has offered us huge support in terms of technical ability.
In fact, our cooperation with TÜV Rheinland has a very rich history.
It began with overseas certification for our V70 products and now TÜV Rheinland provides certification for our V80 products. When certifying V70 products, we were faced with a big challenge. Due to the update of foreign regulations and the update of regulations concerning domestic certification process, we were faced with the huge risk of redoing the whole certification process. At that time, TÜV Rheinland provided us with huge support on the audit of technical documents and we were working until 9 and 10 pm every day at that time. Project team members in TÜV Rheinland specialized in technology verification also worked very late. Finally, they managed to upload relevant verification materials and fulfill the verification process before Euro V standard was implemented. As for V80 products, a huge risk of verification also existed in the retentivity of middle doors failed
in two consecutive tests. In fact we couldn't offer any better solutions in terms of technical proposal. When we contacted relevant technical experts from TÜV Rheinland , they offered suggestions and support for us, based on their previous experiences in verification which finally led to the success of the technical proposal When you choose TÜV Rheinland, you choose a trustworthy and professional partner, a loyal friend and a trustworthy partner.
30 THE ART OF TESTING
"Made in Germany" is synonymous with durability and dependability around the world. And it is certainly something related to the strict quality control. TÜV Rheinland, as a global player, keeps an eye on consumer safety and security in a globalized world, from the slums of Sao Paulo to Vietnamese nut farms. A National Geographic team set off to find out what exactly TÜV Rheinland does. Photographer Thomas Ernsting spent a year and a half documenting this German company, which has risen to
2 Düsseldorf/ Germany Inspection of lighting system of a BMW Isetta at the Competence Center Classic Cars for historic vehicles
worldwide prominence guaranteeing consumer safety in an era of globalization. "I was surprised at the diversity of their activities," he says. He was particularly impressed with their activities in Indonesia. "I found it remarkable how TÜV Rheinland workers spent nights on rubber tree plantations to make sure the trees weren't harmed during harvesting." Enjoy the documentary from the photographer of National Geographic. Find out TüV Rheinland that you may not know.
THE ART OF TESTING 31
1 Manaus/ Brazil Preliminary discussion regarding the inspection of the building services and structure in the 19th century Teatro Amazonas opera house
3 Coimbatore/ India TĂœV Rheinland offers courses for automotive engineers at the Dr.Mahalingam College of Engineering and Technology
4 Ho Chi Minh/ Vietanman Testing food for harmful substances in the chemistry laboratory
32 THE ART OF TESTING
5 Mariana/ Brazil Construction of a modern plant for processing iron ore under the direction of TĂœV Rheinland
THE ART OF TESTING 33
6 Br端hl/ Germany Technical inspection of the Black Mamba rollercoaster at the theme park
7 Rambutan/ Indonesia Quality management inspection at a rubber tree plantation
8 Pretoria/ South Africa Training of traffic police force members for best practice conservation of traffic accident evidence
34 GLOBAL NEWS FLASH
Netherlands First Bluetooth ShaverTested and Certified TÜV Rheinland Netherlands and TÜV Rheinland Taiwan tested and certified market’s first Bluetooth shaver, manufactured by Philips. Early September during the IFA, world's leading trade show for consumer electronics and home appliances, Philips introduced the first Bluetooth shaver to the market. This new shaver contains a Bluetooth feature which can connect to a mobile application or device. This application contains several options to receive user data and configure the shaver by a ‘shaving-coach’ which gives individual recommendations to the user of the shave in order to minimize or avoid skin irritations during shaving.
Germany Nestlé: Management Meeting, Certificate Handover, and Further Co-operation Opportunities On September 9th and 10th, the Executive Vice President Products Professor Ralf Wilde, the Global Head of Retail Mohammed Dkhissi and the Global & Regional Key Account Managers Henk Pieters and Rakesh Vazirani were invited for management meetings with three Nestlé Divisions in Orbe and Lausanne (Switzerland). The objectives of the meeting were to introduce the top management and identify potential global synergies, gather feedback regarding on-going engagement and achievements, and introduction of potential additional services.
This new product was successfully tested by TÜV Rheinland Netherlands and TÜV Rheinland Taiwan. The colleagues from the Netherlands performed the preand regulatory testing whilst the Taiwanese colleagues performed the complete Bluetooth certification. Patrick Booman, Sales Manager at TÜV Rheinland Netherlands officially closed the project by handing over the test reports and certificates to Martijn Platzer, Quality Project Leader Digital Innovation from Philips. Henk Pieters, Global Key Account Manager Retail & Manufacturer (right), certificate handover
Nestlé: a “valuable partner”
Patrick Booman, TÜV Rheinland Netherlands (right), with Martijn Platzer from Philips.
Superb cooperative teamwork between Netherlands and Taiwan Martijn Platzer was delighted about the superb cooperative teamwork between TÜV Rheinland Netherlands and Taiwan in managing this project. Through on-time and excellent technical support, good guidance and flexible planning, all tests and certifications were finished within the planned deadlines, so Philips could officially launch its shaver during the IFA.
During the meeting, Nestlé was awarded a “Valuable partner trophy” by Professor Wilde for completing five years of successful co-operation. Certificates for three machines (Dolce Gusto, Babynes, and Barista) were also handed over to the Nestlé project managers. “Via our PROOF (Safe of Food Contact) certification we are ensuring global Food Contact material safety of Nestlé’s coffee/beverage machines”, explains Rakesh Vazirani. The meeting also served to establish the framework for further strengthening the co-operation, for example by developing new generation test programs jointly.
Professor Ralf Wilde (right) handed over the trophy "Valuable Partner"
GLOBAL NEWS FLASH 35
“Two reasons for our stable relationship are our superior technical competence with food contact material testing and the breadth and depth of our Market Access Services portfolio”, says Mohammed Dkhissi.
Dear Sir or Madam From January 1, 2016 almost every product certificate will show its own test mark with an Individual ID Number. This test mark applies to all products on the certificate, and the test mark data will be sent to you directly. Moreover, the test mark and certificate summary will be shown online in Certipedia.
Rakesh Vazirani, Regional Key Account Manager Retail & Manufacturer (left)
USA TÜV Rheinland Joins SPLC Initiative TÜV Rheinland joins Sustainable Purchasing Leadership Council (SPLC) , setting standards for environmentally preferable products. On the initiative of the EVPProducts team, TÜV Rheinland has joined the SPLC (Sustainable Purchasing Leadership Council www. sustainablepurchasing.org ) initiative in the US as a supplier. Institutional purchasers involved include federal and state governments, universities and companies that represent 200 billion US-Dollars in future spending on environmentally preferable products. At the moment, our peers UL, SCS, Green Seal, etc. are already involved in setting standards for environmentally preferable products in categories ranging from textiles to IT hardware, along with utility services such as electricity. TÜV Rheinland will be represented within the following workgroups to establish criteria for environmental characteristics of the respective products: Garments & Linens: via Melanie Schubert IT Hardware and Services: via Geoffrey Bock
That pays dividends for you. Because with us you’re in a good position when it comes to transparency. Through individual test mark IDs, you make the assessment of test results clearer for consumers. Moreover, our optimally organized system for issuing test marks gives you full access to your own test mark through online download, including a quick overview of all color variants and functions. Take advantage of the consumer- friendly information system - comprising TUV Rheinland test marks and Certipedia - for your success.
Best regards, Ralf Wilde Executive Vice President Business Stream Products & Member of the Board of TUV Rheinland Berlin Brandenburg Pfalz e.V.