GC news 25 EN

Page 1


02 Contents

Contents

PIONEER 16/21 TÜV Rheinland's Rail Transport Empire Wonder Woman on the Track

22/25 The Tai-Chi Philosophy of Rail Transport

26/31 Safety Commitment for Rail

SPOTLIGHT 04/09

36/39

Mainland China / How to Stand Out from the Crowd inTransforming Industries

Contributed Sto

How About Mo

10/13

FEATURED SERVICE

Taiwan / Industry Transformation in the Greater China Region: Threat or Opportunity?

32/33

14/15 Hong Kong / The "Re-Industrialization" of Hong Kong’s Manufacturing Sector

How Toshiba’s Converter Transformers Won Over Italy

34/35 Why Energy Management Is Easier Than You Think!


Contents 03

TÜV SAFE BUY

GLOBAL NEWS FLASH

40/42

48

Attention All Testing And Accreditation Personnel: How to Explain Your Job to Your Parents in One Minute!

Cooperation with IESE Business School

48 TÜV Rheinland at the VDA Technical Congress

CLIENT STORY 43/45 Inventus Power Guangdong

ory /

ore Quiet?

46 CRRC Corporation

47 Schindler Elevator Corporation

49 Supporting a Safe Infrastructure in Barcelona

CLOSER Credit

How to contact us

Chief Editor

Ricky Xu

Editor

Clare Zhang Michelle xia Emma Hsu Isaac Yuan

Publication Date

ISSUE 25

2016.08

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04 SPOTLIGHT

Mainland China

How to Stand Out from

in Transformi

In terms of bottleneck breakthroughs,

its mobile phone brand “Honor”,

how manufacturers address issues

initiating its full-scale transformation.

such as quality improvement, brand

At CES 2016, Huawei announced

establishment and restoration of

a shipment volume of 108 million

consumer confidence is complicated

smartphones for 2015. This made

yet profound. CLOSER has gained

it the fourth phone manufacturer in

Two months ago, the State Council

information on the successes of

history to realise a shipment volume

circulated the Initiatives to Fully

certain enterprises on their way

of over 100 million units within a year,

Implement the Quality Development

to transformation and hopes their

following Samsung, Apple and Nokia.

Plan 2016. Partially due to the

achievements will enlighten readers. Besides its great success in the

persistence of an army of overseas shoppers and their “spending sprees” when travelling, quality improvements in electric rice cookers, smart toilet

Huawei initiates stringent quality control for “Honor”

domestic market, Honor successfully penetrated 74 countries and regions in the global market. Through

seats and air purifiers are targeted

With the onset of strategic

marketing drives in such locations as

in the government campaign, which

transformation in the domestic

India, Germany and Japan, Huawei

can be seen as a feeble attempt to

market, Huawei earned its reputation

successfully established its

redress Chinese consumers’ extreme

and became a leading force. As early

brand foothold in European

lack of confidence in local products.

as 2013, the company launched

and Asian markets. In early


SPOTLIGHT 05

As early as 2012, China’s manufacturing value added outperformed that of the US and the country became the world’s largest manufacturer. Yet despite this achievement, China falls short of being a real manufacturing powerhouse. The profitability of industrial enterprises in China remains stagnant while Chinese industrial leadership and top brands in the global market are a rarity indeed. Therefore, how to facilitate the transformation and upgrading of Chinese manufacturing continues to be a major issue discussed among government bodies, industrial circles and in academia.

m the Crowd

ing Industries

2016, the demanding US market was

innovation and high quality. It scaled

“secured”. On this journey, Huawei

up product quality requirements to

overcame difficulties and obstacles

reach stringent standards. In May

with outstanding performance,

2015, Huawei destroyed 17,307

representing an achievement that

functioning mobile phones in

other domestic brands have found

Shenzhen with a total value of almost

Upon product inspection, the non-

difficult to replicate.

RMB20 million. During transportation

compliance rate of this batch of

of the phones, the vehicle’s tires

products was only 1.4%. However,

As sales constantly rose, Huawei

caught fire, a rare event but one

there was no guarantee that there

continued on its quest for product

that nevertheless affected a portion

would be no safety concerns for

of the phones in the containers.

a year for the compliant products. Most consumers believe that in cases such as this, the destruction of non-compliant products would suffice. However, Huawei made this deliberate act of “goodwill” to restore the confidence of Chinese consumers in local products by aligning itself with stringent requirements. Through such


06 聚焦

actions, it wanted to awaken domestic enterprises’ c o r p o r a t e c o n s c i e n c e f o r p ro d u c t i o n a n d manufacturing, thereby bolstering confidence in their own products and striding forward in overseas markets. Constant product innovation and positive branding image help Huawei and Honor to reshape the impression of “Made in China” in the international arena. This sets not only a good example, but also a benchmark for other smartphone manufacturers in the domestic market.

Customer Focus Represents the Necessity for the Transformation of Traditional Enterprises Although Chinese home appliances continue to linger in a downturn, Midea has persisted on its own path of transformation. From 2011 to 2015, the Midea Group reported a turnover increase of only 3.2%, but its profit margin surged by more than 100% (105.2% to be exact). Meanwhile, its number of employees was slashed by almost 50% (46.4% to be exact). Despite fewer employees, more work was

Leading Products

completed and more money was generated. Efficiency was improved and profitability strengthened. This is the current status of a transformed Midea. Over the last three decades, “mass production at lower cost” has been the slogan for the development roadmap for Chinese domestic enterprises, including Midea. In times of robust demand, low cost is the key to success, while production capacity is the advantage. When demand is weak, however, the redundant production capacity becomes a heavy burden on enterprises. Mr

Three Core Drivers for Transforming Midea

Fang Hongbo, President of the Midea Group, understands this market principle well. He thus proposed the following three goals, which have become the three core drivers for transforming Midea.

- Leading Products - Global Operations “Product and customer focus” has become the paramount task for Midea. All employees, from senior management to production line staff, persist in four critical phrases:

Global Operations


聚焦 07

customers, experience, focus and star products. As Mr Fang explained, “Take customers, for example. We invest a lot in this area. If you do not truly understand customers, you disrespect customers or you do not relate to customers or form any sort of connection, there will be no system of data, and obstacles to operations will arise, not to mention other customer demands. We excel in connecting with our customers, which has proven fruitful.” He went on to explain the key concepts of mobility and digitisation. Previously, Midea did not complete the full digitisation of PC terminals. To date, however, it has accomplished the digitisation of mobile phone terminals, which are mobilised, digitised and connected to its big-data logistics system. Smart application is Midea’s vision. However, the company’s Chief Technology Officer explained that

EfficiencyDriven

smart application is not a simple addition. In fact, it is established on core functions and represents the results of expansion and smart upgrades based on exploration of customer demands. Smart application must be based on products, whereby product function is 1 and smart application is 0. It is an iterated upgrade. Without the “1”, smart application as “0” will remain just a concept and bear no fruit. Xiaomi takes “Just for Fans” as its branding concept, a perfect endorsement of being “customer focused”. According to the book Engagement, Mr Li Wanqiang, co-founder of Xiaomi, believes that engagement aims to open a gateway to enable customers to access the process of


08 SPOTLIGHT

US$10.77 is spent on cotton, yar n and buttons, US$1.22 on cutting, US$8.35 on stitching, US$4.61 on logistics transport and the final cost is US$24.95. This shirt’s retail price on Everlane is US$55, while products of a similar kind are priced at around US$110. The company’s website introduces the procedures relating to the production process and interesting stories. Even information about its factories is listed on the website in detail, including photographs of its manufacturing plants and workers.

making products, providing services, building a brand and marketing, which in return creates a brand that grows together with customers. As a result, four fifths of Xiaomi’s updates originate from netizens and one third is directly developed by customers. This capitalises on public wisdom to realise customer participation.

Transparency represents a path to build branding differences in retail Every November 11 is a 24-hour shopping spree in China. Each year, a new astonishing online sales record is achieved. But why has no retailer of domestic products become famous overnight? Across the Pacific Ocean, however, Everlane, established only in 2011, became an overnight success in the e-commerce sector. In 2014, its gross profit surged to US$18 million from US$8.1 million. What led to Everlane’s miracle? Everlane takes pride in its transparency policy. Its product positioning is very clear: to eliminate intermediaries, which provides consumers with high quality apparel at low prices. Each article on its official website elaborates on all relevant information. On the label of a product, consumers can not only see where the product was made, but also discover its cost structure. For example, on the label of a white T-shirt, consumers will find the following:


SPOTLIGHT 09

The company’s website introduces the

demonstrates an everlasting indicator

creates differentiated advantages for

procedures relating to the production

for product excellence. Amid the

products, thus becoming the testing

process and interesting stories. Even

constant emergence of popular

solution favoured by overseas buyers.

information about its factories is listed

products is there any need for an

on the website in detail, including

independent institution to engage in

Led by TÜV Rheinland, the

photographs of its manufacturing

performance verification in addition

t r a n s p a re n c y t re n d i s c u r re n t l y

plants and workers.

to various marketing strategies? With

altering global consumption habits.

its stringent corporate tradition and a

The QR code on the test mark is

Products and consumers represent

sophisticated technical development

our initial design. Scanning the QR

the root of any corporate growth,

team, TÜV Rheinland can provide

code will allow access to testing

which is TÜV Rheinland’s prime

a solid guarantee for customised

information about a certain product,

commitment for developing its

verification services.

unravelling the information barrier

service products. In addition to allaying safety concerns, quality

between consumers and enterprises. TÜV Rheinland provides quality-

Meanwhile, our product traceability

testing solutions for the research and

system unveils product secrets

development of various consumer

behind raw materials, production,

products, including fitness-for-use

logistics and other processes, clearing

testing accepted by home appliances

away obstacles for premium products

and other consumer products. This

in the market. Correspondingly, dissymmetry of information is everywhere in the growing e-commerce sector. Purchasers fail to understand the conditions of suppliers at remote distances and are left with no alternative but to conduct on-site inspections. To facilitate this, TÜV Rheinland has introduced the Corporate Identity Mark. Each enterprise has its own individual ID. Through scanning the QR code or searching for an ID number, all of the relevant information about the factories audited by us can be located in our system, including factory qualifications, production capacity, research and development capacity and quality management capacity. Through a simple and highly efficient approach, a partnership between buyers and sellers can be quickly established, enabling outstanding domestic manufacturers to achieve even greater success.


10 SPOTLIGHT

A new industrial revolution is spreading like

Region: Taiwan

Industry Transformation in the Greater China Region:

Threat or Opportunity?


SPOTLIGHT 11

HTC in Taiwan appeared to be a sinking ship but the company still actually has a surprising amount of R&D capability stashed away. Part of HTC’s tur naround strategy was its R&D investment

which are so common in video games,

Due to the fact that the device may

can all cause physical discomfort. The

be worn for extended periods of time,

2012 London Olympics promotion video

bio-compatibility is another important

in 2007 and the childbirth theme from

factor that must be considered during

a vampire movie in 2011, for example,

the design of VR equipment. If sub-

all distressed audience so much, that

standard materials are used in a device,

ambulances were called to the scene.

extended use of VR equipment by the

Some people even experienced epileptic

consumer may lead to skin allergies.

seizures.

Staring at a nearby screen for a long-

in VR technology. The company saw

time may also lead to headaches, eye

the boundless potential of the gaming

New technology can bring new business

fatigue and motion sickness. In extreme

i n d u s t r y a n d re a l i z e d t h a t f o r t h i s

opportunities but also hidden dangers

cases, symptoms such as photosensitive

generation of gamers, pretty 3D graphics

as well. First, on the physical level, the

epilepsy, hearing damage, radiation

are no longer enough – what they want

average VR headset weighs up to 300g

damage and skin contact damage may

is an immersive experience. After many

and can still cause discomfort when worn

all be possible. There are currently no

years of development, the level of realism

for a long time; another safety concern

specific international safety standards for

offered by HTC Vive has proven to be

is whether the design of the device is

VR goggles or helmets at the moment.

breathtaking and most gamers have been

sufficiently ergonomic; second, on the

The safety of VR devices can only be

praising HTC’s latest innovation to the sky

physiological level, motion sickness

examined against existing standards for

as well. It is worth noting that the actual

may induce dizziness, nausea, vomiting

now. These existing standards, however,

human body is not as invincible as the

or even epileptic seizures in VR users.

do not provide a comprehensive test of

heroes in video games. The eyes and the hands become tired more easily when VR devices are worn for extended periods of time. Zooming, shaking and sudden stop,

VR devices. Now, VR devices are set for mass distribution to the market. A safety standard specific to VR devices is essential to ensure the safety and comfort of users. TÜV Rheinland is now studying this field and working to bring about a standard for the manufacturing industry that will help ensure consumer safety.


12 SPOTLIGHT

Foxconn is the largest OEM group in Taiwan. The group started out in electronic manufacturing. Despite of its long years of success, its CEO, Terry

Gou’s “technology service” is in fact

at Foxconn by concentrating on the

Gou sensed the way the wind was

“manufacturing as a service.” Rather than

development and production of smart

blowing was changing. In 2015, Taiwan’s

simply producing tangible products, it

robots. In the past, robots were only used

manufacturing sector lost 10% of its

also expands upwards in both directions

in an auxiliary role. Their responsibility

total value. Foxconn, like the rest of the

of the value chain smile curve. Expanding

will continue to increase in the future and

electronics industry, was faced with an

to the left along the smile curve enhances

Foxconn now plans to replace 70% of

aging population and rising labor costs

the company’s R&D capability and

the conventional workers in the group’s

but its business revenues continued to

improves the quality of service provided

factories over the next two years.

increase every quarter. In 2015 Q4 it even

by the company in the planning and

grew by 2.56% compare to Q3. A review

design of new products; expanding along

Right now however Foxconn’s main

of Foxconn’s public statements over the

the right side of the smile curve enabled

source of business is the mobile

past three years showed that Foxconn

the company to work more closely with

phone OEM. Robotic usage is mainly

Chairman Terry Gou foresaw the doom

the customer. In other words, Foxconn

concentrated and in front-end high-

of the electronics OEM industry. He also

sought to provide customers with more

precision lamination and back-end

pushed hard to transform Foxconn from

comprehensive support services, expand

assembly/transportation. Conventional

an OEM service provider into a technology

its service channels and also helped

manpower is still heavily used throughout

service company based around robotics

brand customers with end consumer

the manufacturing process, so workers

and cloud technology.

marketing (channel development) and

often work shoulder-to-shoulder with

maintenance. To optimize the production

robots. Safety will therefore be the top

process, improve yields, “save more

issue for these robots. Poorly designed

manpower on complex tasks and replace

machinery or improper operation by

(jobs with) poor conditions”, Gou decided

workers often lead to death or injury. In

to accelerate the pace of automation

Taiwan alone, there were nearly 6,000 machinery-related accidents in 2014. Safety standards are particularly important for equipment such as robots used in complex applications. If the safety of a robot was not properly tested and verified, such a robot may overheat and start a fire, or cause burns to nearby personnel; robot casing or parts may also be a shock hazard resulting in circuit damage or personnel being killed by electrocution.


SPOTLIGHT 13

To boost factory productivity, increase

The transformation of multi-national

can be combined with the push for

yields and reduce costs without

enterprises is a long and difficult process.

transparency in the testing, inspection

sacrificing safety, smart robots are crucial

IBM is an excellent example because it

and certification industry inspired by

to Foxconn’s plans to introduce Industry

has continued to maintain sustainable

TÜV Rheinland, this will increase market

4.0. Robot safety is essential to the

growth after multiple transformations.

confidence in their product quality and

smooth operations of the production

Foxconn and HTC are very different

safety, and eliminate obstacles to market

process so TÜV Rheinland is the best

from IBM on the industry and company

entry. The certification mark ID system

choice for ensuring robot safety due to

l e v e l , h o w e v e r, s o t h a t t h e y c a n ’t

pioneered by TÜV Rheinland will greatly

their reputation for rigor. TÜV Rheinland’s

directly duplicate the success of IBM

boost transparency and trust, eliminating

professional technology team can also

and can only use its experience with

market concerns on new products and

draw on Germany’s accomplishments

transformation as a reference. For

technologies, lead to more successful

in mechanical engineering to provide

manufacturers like Foxconn and HTC

transactions and help the company reach

dependable guarantees to companies like

that have experience with successful

new heights.

Foxconn that plan to introduce robots in

transformations however, if their wealth of

their production lines.

experience and powerful R&D capabilities


14 SPOTLIGHT

Region: Hong Kong

The “Re-Industrialization” of Hong Kong’s Manufacturing Sector

Toy manufacturing industry’s three major periods of change Following the rise in labor and land costs and the imposition of trade quotas on Hong Kong by European countries and the U.S. in late 1970s, and China’s reform and opening up to the outside world in 1979, most manufacturing establishments of the toy industry in Hong Kong moved to the Chinese mainland, resulting in a near total disappearance of blue-collar workers from Hong Kong. The toy manufacturing establishments were concentrated in the Pearl River Delta region in Guangdong Province. Due to cheap labor and land costs there, most of the toy factories expanded to five to 20 times their original scales. Toys made during the period were mainly reverse mold plastic toys, including dolls and cars. In the 1990s, the world saw fast technological developments and a booming consumer market. Electronic toys, multi-functional and inter-active toys became popular. The toy industry moved from a low-technology laborintensive production mode to a technology-intensive production mode.

Some toy makers started strengthening vertical integration, which highlighted the importance of electronic component manufacturers, software developers and games programmers. Toys made during this period were mainly remote-control toys, including robot toys and remotecontrol cars. Into the 21 st century, the technological developments came faster. Most children started owning smart devices at the age of eight. Many plastic toy makers felt the need for transformation. The toy makers in Hong Kong thus focused their efforts on developing smart, high-tech toys, bringing WiFi-controlled and Cloud-controlled toys into market. There was much interaction between such a toy and its user. In the case of a toy drone, the user can control it via a smartphone app while connecting with social media at the same time. To meet the market demands for smart and inter-active toys, renowned toy maker VTech produced age-appropriate and gender-specific toys. Toys of today can be controlled via a smartphone.

“Industry 4.0” The phrases “Made in China 2025” and

“Industry 4.0” have been frequently heard in the manufacturing industry in recent days. They refer to how to increase competitiveness by enhancing the output value as well as product quality and quantity. Industry 4.0 is basically an application of the Internet, which links the manufacturing system to the Internet of Things and the Internet of Services. It covers smart products, intelligent logistics, intelligent buildings and smart grids, which form a smart factory system. We believe that we are entering the fourth industrial revolution, which is intelligent manufacturing based on cyber-physical systems. Hong Kong has a fairly good foundation and great potential for robotic technology, information technology (IT), the Internet of Things and wearable devices. It excels in intellectual property protection, WiFi/ Bluetooth module production and a labor force comprising both local and foreign nationals. This is a way out for Hong Kong. VTech is of course one of the first to take advantage of this edge. It makes the most of creative ideas and technological advancements in the form of intelligent manufacturing, which ranges from transitioning to automated production systems,


SPOTLIGHT 15

In the 1950s and 60s, the manufacturing industry was a pillar industry of Hong Kong. Plastic flowers, textiles and plastic toy businesses were in full bloom as Hong Kong-made products were sold in every corner of the world. In the 1980s, Hong Kong replaced Japan as the world’s largest exporter of toys. Hong Kong’s market share of toys and dolls accounted for more than 60% of the world trade. In the following two decades, there have been three major periods of change in Hong Kong’s transition from a “manufacturing-based” economy producing items popular around the world to a “design-based” economy. Let’s take a look back at the history.

replacing human labor with robots or robotic arms, to speeding up molding processes via 3-D printing technology. The aims are to enhance productive efficiency, upgrade product quality, reduce time to reach the market and increase production flexibility. Traditional industries can thus catch up on the Big Data trends and the Internet of Things developments. There is new hope for Hong Kong in its move towards re-industrialization. Technology research and development and product production are not necessarily to be confined to a specific place. Besides promoting local technology development and high valueadded manufacturing industries, Hong Kong also makes good use of the Internet to recruit research specialists from different places, coordinate production lines at different sites and retain high value-added production processes. In fact, the entrepreneurial environment of Hong Kong keeps improving under the assistance of the local government. Hong Kong is now a fast-growing business hub for innovators, attracting a lot of start-up companies and talents from overseas with its outstanding geographical location and business environment. Despite having only prototype products, these people

choose to do business or settle in Hong Kong, where they set up a base for more advanced research and development, and testing. With the support of production lines on the Chinese mainland, they can find their way into the Asian market and other markets around the world.

The future of toys Children love electrical and electronic toys because these toys feature dazzling lights and sounds. Being powered by a battery, such toys pose greater risks to children than the ordinary ones, however. They can cause cuts and puncture wounds, common hazards associated with ordinary toys. They might even cause more serious harms like electrical shocks or burns. Starting from boiler inspection in the industrial revolution of the early 20th century to the Industry 4.0 nextgeneration transformation of today, Germany’s TÜV Rheinland has been focusing on a sustainable and safe interaction among man, technology and the environment. It supports the industry all the way through a successful transition to Industry 4.0. Industry 4.0/

digitization is expected to bring about radical changes to the manufacturing of goods and the provision of services. The demands for IT security, safety services and communication standardization will increase a lot. TÜV Rheinland plans to launch the “connect to future” (C2F) operation mode that will encompass a digital factory, smart energy, smart devices and the future workplace. Children’s toys are required to meet certain legal requirements. TÜV Rheinland is the world’s leading provider of inspection, testing and verification services for toys. A number of toy makers now apply for a “Toy Proof” mark from TÜV Rheinland. Compared with the commonly-seen CE mark for toys, the Toy Proof mark means greater safety. The toy testing laboratory of TÜV Rheinland has been authorized by Germany’s DakkS, Hong Kong’s HOKLAS, and China’s CNAS to test toy products according to their respective standards. As a testing organization appointed by the European Union (EU), the lab is also a third-party testing body accredited by the U.S.’s CPSC, Brazil’s Inmetro, and Japan’s MHLW to ensure the safety of toys.


16 PIONEER

TÜV Rheinland's Rail Transport Empire

Fields of Expertise One-stop service for certification, consulting, testing, inspection and training • • • • Engineering consulting for overall systems • • Provide training about various international quality and safety standards


PIONEER 17

The footprint of TÜV Rheinland is visible everywhere from the Maglev Transportation System in Shanghai, airport express metro in Taiwan, the tram system in Kaohsiung and the high speed rail in Singapore and other Asia-Pacific region. "Security" has been the top priority in rail transport due to the fact that rail transport is the arteries of the cities. Railways

TÜV Rhineland has been involved with the research and development of the high-speed maglev security technology years. We are very proud to see that the investment in the construction projects has promoted economic growth and quality of life. TÜV Rheinland has the privilege to participate in different rail transport projects and assemble teams from different countries and expertise according to the different demands of the projects. We ensure the quality and safety of work of our experts. The following articles are about these unsung heroine and heroes.


18 PIONEER

Wonder Woman on the Track Interview with Jennifer Wang, Vice General Manager of Rail at TĂœV Rheinland, Greater China


PIONEER 19

“This is a very challenging industry

Closer: Women are a rare breed in rail

where every party has its own interests

transportation. How did you get into this

at stake. I’ve played many different

industry?

roles in this industry. Regardless of the roles, you always have to deal with

Wang: I got into rail transportation by

government agencies. Now my role in

a stroke of luck. My first job was gem

(hereinafter referred to as

the rail transportation industry is that of

appraisal. Staring at diamonds all day long

“TÜV Rheinland”) main

a consultant or independent third-party.

soon got boring for me. Then I received

business segments is serving

In comparison with the others in the

a letter of acceptance from Mitsubishi

industry, I have a better idea about the

Heavy Industries, which was how I got my

mindset and needs of different parties.

start in rail transportation. At the time, I

This gives me a broader and more

had no idea about rail transportation at all

This includes the provision of

complete perspective on the environment

so I attended classes after work and on

Independent Verification and

so I can better balance the needs and

weekends. Once I received my certificate,

requirements of all sides. Due to the

I began working in auditing. Later on, I

unique and challenging nature of this

joined Bombardier Transportation and

industry, many of my former colleagues

Taiwan Railway Administration,

gained an in-depth understanding of mass

have now left the industry. I have been

transit carriages. I was then persuaded

Kaohsiong Mass Rapid Transit

able to maintain my enthusiasm for the

to return to Mitsubishi Heavy Industries

Reconstruction Bureau as

industry because to me, it is not just a

to oversee the management of contract

job. It is a calling. My work gives me the

and design documents at their Japan

chance to participate in the infrastructure

head office. Eventually I met Mr. Vincent

development of different nations. I also

Tan, my current superior, by chance, who

Rail. Taiwan is a relatively

protect the safety of passengers so

recommended that I join TÜV Rheinland.

small market compared to

that they can have moother and more

neighboring regions so the rail

enjoyable rides. I felt a great sense of

One of TÜV Rheinland Group’s

the major railway and mass t r a n s i t s y s t e m s i n Ta i w a n .

Validation (IV&V) services to the New Taipei City Government,

well as assessment services to the Bureau of High Speed

business line of TÜV Rheinland Taiwan led by Jennifer Wang is gradually expanding into international markets by providing train or rail-related services in Australia, the Philippines, Malaysia and Singapore. They have gone as Africa as well. Although there are only eight members in the rail transportation sales team in Taiwan, they have been active across five continents and are a key player in the global rail transportation sector.

purpose in my job.” concluded Wang, speaking of the nature of her work.


20 PIONEER Closer: TÜV Rheinland is always introducing new services to rail transportation. What drives these changes? Wang:Sensitivity to industry developments, pioneering vision and the development of solutions based on different customer requirements. It has always been our philosophy to provide our customers with services of the highest quality. We deal with all kinds of projects and every project is unique in its own way. For example, there was a derailment in the city of Makati in the Philippines (part of the Manila metropolitan area) that was widely reported by CNN and other major media outlets. When the Filipino government asked TÜV Rheinland to investigate the cause of the accident and recommend improvements to the railway system, I was on the team sent to the scene of the accidents. We conducted a preliminary assessment at the scene and asked our overseas colleagues to carry out an onsite accident investigation. At the request of the Philippine National Railways and

with the doors. This was particularly

the Department of Transportation and

inconvenient for the elderly and disabled.

Communications, we also performed a

To upgrade Taiwan’s railways and improve

complete safety inspection of all railway

passenger comfort, the doors must be

tracks in Manila. When the dust finally

modified without compromising vehicle

settled and the trains started running as

safety. This was a very costly and time-

normal, I asked the passengers about

consuming project with very little actual

their riding experience. They replied that

profit. However, the unlimited future

the tracks feel more stable now and the

business opportunities matter more to

trains do not shake or sway as much.

me than the short-term payoff. I see it

After the improvements suggested by our

as an opportunity to prove to TRA that

C l o s e r : Yo u m u s t h a v e h a d m a n y

team were implemented and certified,

TÜV Rheinland is different from the other

extremely challenging projects after all of

passengers also reported that track noise

service providers and that we have

these years in the industry. Can you tell us

felt less intrusive.

the right expertise to provide such a

a little bit about these projects?

service. My goal was to convince TRA Apart from accident investigations, we

to entrust TÜV Rheinland with more of

Wa n g : P r o v i d i n g r a i l w a y s y s t e m

also assist with upgrades to railway

their projects. I also took into account

Verification and Validation (V&V) services

e q u i p m e n t . T h e Ta i w a n R a i l w a y

of the possibility that Mainland China

to the Taoyuan International Airport MRT

Administration (TRA), for example, asked

will have similar demands in the future.

was a great challenge, because all of

us to provide our safety assessment

Due to the abundant experiences

the parties involved in the projects were

services as part of the train door

with door reconstruction and platform

all major industry players. This meant

reconstruction. TRA is a company of long

standardization accumulated by the

everyone insisted on doing things on

history and the train platforms were built

Taiwan rail business line, we can provide

their own terms, making coordination

at different times so there were variations

the same service to the Mainland Chinese

extremely difficult. TÜV Rheinland was

in height. The train carriages were also

railways in the future. We can also help

the only company capable of and willing

purchased at different times from different

with the training of rail transportation

to take on the challenge of coordinating

manufacturers so the height of the train

personnel in Mainland China to ensure

all of these companies during design,

doors were not standardized either,

that there is always a pool of talents

production and validation. These were all

making it difficult to align the platforms

available.

very challenging large projects that took a


PIONEER 21 build a railway but they do not really

brought to TÜV Rheinland?

understand the design, execution and validation process. That is why they

Wa n g : A l l re c e n t t r a n s p o r t a t i o n

look for trustworthy partners like TÜV

systems are now connected via wireless

Rheinland. Our competitors at the

networking. Hackers can hack into

time included Lloyd’s Register Quality

the frequencies and signals reserved

Assurance of UK, Mott MacDonald

for transportation systems to gain

Engineering Consultancy, TÜV SÜD, and

unauthorized access to the central control

TÜV NORD. Some of these established

system of rail transportation. Once this

brands underestimated the capabilities

happens, they can open and close the

of our team and this cost them the

doors, or cause two trains to collide

project. Our client commented that our

head-on. This undoubtedly poses a

competitors were slow in their response.

massive threat and challenge. Our team

The attentive and professional service

will do everything we can to research

offered by TÜV Rheinland naturally stood

the situation and assist operators with

out from the crowd.

patching their security vulnerabilities. We can also provide white-hat hackers to

Closer: What are the future trends of rail

probe the security system of operators for

transportation?

potential security vulnerabilities and stop the attacks before they happen.

Wang: Trams will be the future trend in Taiwan. Densely populated areas like

Closer: What threats or opportunities will

Taipei need Metro but trams are more

the rapid advancements in big data and

suited to the less densely populated

IoT over the last few years bring?

areas like Keelung and Danhai. There are many advantages to tram such as

Wang: Big data offers many advantages

low-carbon, high energy-efficiency and

for rail transportation. If station

convenience. Trams are more robust

management is willing to provide the

than buses and more flexible as well,

data, we can assess station efficiency

allowing them to better handle surges

and performance based on use station

in passenger numbers or poor weather.

traffic, train punctuality and failure

Its maintenance costs are also lower

frequency. Internet-of-Things can also

than Metro. The government is therefore

be applied to rail transportation as well.

introducing supporting measures that will

Current railway intersection sensors are

encourage the population to use all forms

over-sensitive and often detect people’s

of public transport.

presence when there aren’t any. The

great deal of time and effort. The ultimate goal was customer satisfaction.

accuracy of the sensors still needs to be Upgrades to older public transport may

improved. Therefore CCTV still plays a

be another trend. Taipei MRT has been

crucial role during the transition. MRT may

Apart from the Taoyuan International

in operation for 20 years so there is a

introduce cameras with facial-recognition

Airport MRT, the Danhai Tram project

strong demand for system upgrades and

technology to monitor station traffic. It can

i s o n e o f o u r d e p a r t m e n t ’s re c e n t

analysis/upgrade of existing carriages.

also be used for smart law enforcement

major projects. We beat many strong

TRA’s signaling system needs to be

and tracking of suspects. Advancement in

competitors to secure the project. My

standardized and upgraded although it

technology is introducing many variables

team always works actively to develop

currently does not have the capability

into the future of rail transportation. We

new markets. We started cultivating

to systematically upgrade these traffic

must continue to change with the times,

and managing our relationship with

signals on a large scale. This represents

identify new opportunities and constantly

prospective clients long before there are

an excellent opportunity for TÜV

innovate in order to take advantage of the

even projects to bid on. We frequently

Rheinland because we do possess

opportunities created by these variables

look for opportunities to help our

relevant expertise.

and maintain our company’s competitive

clients to show them TÜV Rheinland’s

advantage.

professionalism and dependability.

Closer: There have been many hacker

O u r c u s t o m e r s h a v e o n l y a ro u g h

and terrorist attacks targeted at rail

understanding of the project in their

transportation in recent years. What

hands. They know that they want to

threats and challenges have these

For more information, please contact: hicy.gao@tuv.com


22 PIONEER

For customers of TĂœV Rheinla

Systems has always been sy

excellence. Customer feedbac

always full of praise for the rev

years of industry experience, pr process and extensive knowl

customers receive more than ju

They also enjoy a very sati

experience on quality managem

management of the review exper

Systems has become leaders corporate development as well.

The Tai-Chi Philosophy of Interview with Liu Zhonghua, Manager of Rail Transport and Aviation & Aerospace and Tai Chi Master

Rail Tra


PIONEER 23

and, Management

ynonymous with

We are fortunate to interview Mr.

After joining TÜV Rheinland, Liu not

ck in particular is

Liu Zhonghua, the Manager of Rail

only helped lay the foundations for

Transport and Aviation & Aerospace,

International Railway Industry Standard

Management Systems, at TÜV

(IRIS) certification at TÜV Rheinland

view experts. Their

rofessional review

Rheinland today. Though the interview

but also supported the development

edge means that

ran for just 40 minutes, our brief

of the AS9100 international aerospace

ust a certification.

conversation with Mr. Liu revealed to

quality management system business.

us how he impressed his clients and

He was therefore very active in both

became the top practitioners of the

surface and air transportation. Over

industry.

the past 8 years, Liu led by example in

isfying learning

ment. As a result,

rts in Management

s in sustainable

ansport

promoting system management know-

Know what you have and

how among large companies in order

be grateful; know what

to let executives comprehend on the

you lack then you can improve; know what you lack to possess ambition

nature of AS9100/IRIS standards and their business implications. At the same time, he continued to recruit and build an elite team made up of executives from CRRC Qingdao Sifang Co., Ltd.

Mr. Liu said it was fate that brought

(hereinafter to be referred as "Sifang")

him to TÜV Rheinland eight years ago

as well as veteran IRIS reviewers who

(November 2008). At the time, he was

had worked at China Railway Rolling

the manager of the systems department

Stock Corp. (CRRC) and Beijing

for a well-known international

Railway Signal Co., Ltd. (CRSC). The

certification organization in the Central

team brought together previous industry

China area. He was also among the first

experience and know-how from vehicle

group of IRIS-certified senior reviewers,

assembly, signals of communications

a UNIFE-certified IRIS reviewer

and brand name enterprises. All

instructor and Fudan University-certified

members possess at least four different

m a n a g e m e n t b e s t re p re s e n t a t i v e

qualifications such as ISO90001,

lecturer who had provided management

ISO14001, OHSAS18001, AS9100

system services to companies such

or IRIS. There are even some elite

as Siemens, Bombardier and Alstom.

instructors with all five qualifications,

When Liu met with VP Fang Weimin,

far surpassing other competitors.

they became instant friends so he

Even more importantly, Liu and his

joined TÜV Rheinland.

team extracted the essence of these


24 PIONEER

certification standards so that the core

management. Having a professional

days over 5 sessions for the president

elements of ISO90001, ISO14001 and

mindset comes first because the

and vice president of Sifang, the

OHSAS18001 can be implemented

passion for management systems will

industry leader. The training provided

through IRIS and AS9100. Companies

be reflected in the professional image

by TÜV Rheinland gave Sifang a clear

that complete their IRIS and AS9100

of the team. Start by convincing the

idea on the content and importance

certification therefore gain an

customer and once the customer

of IRIS. This led to the subsequent

understanding of what other areas

can see the benefit, the word-of-

decision to remove all Sifang suppliers

of quality management that require

mouth will spread. The brand will

without IRIS certification after

attention.

also grow and become stronger.

September 30, 2016, because they

Even more importantly, use patient

realized that a problem at any point

communication and on-site reviews to

in the supply chain creates potential

win over the customer and their top

problems throughout the entire supply

executives in particular. The customer

chain. Sifang therefore required all

Though Liu feels that it was fate that brought him to TÜV Rheinland and he appreciates the opportunity, his approach to team management is based on being content and continuing to improve. In his own

will then remember you and treat you like an "indispensable" partner.

suppliers to pass IRIS certification and named TÜV Rheinland as its

words, "Know what you have and be

Though China is now preparing to

preferred certification service provider.

grateful; know what you lack then you

compete in the global high-speed

In addition, Sifang's technical center

can improve."

rail market, companies without

also decided to require IRIS training

IRIS certification cannot enter the

certificate for all technical personnel

European market. CRRC has therefore

from the relevant departments. This

confirmed that it will make IRIS

meant that technical personnel must

Liu has always followed the

certification a tender requirement. In

undergo training at TÜV Rheinland

principle of winning trust through

2015, Liu and his team launched a

and compete. Those who fail to

professionalism in customer

public training course consisting of 25

make the grade will have their salary

Indispensable


PIONEER 25

reduced by two grades. Such a level of commitment throughout the company ensured that proper practices are enforced. CRRC Changchun Railway Vehicles Co., Ltd., another industry leader, carried out a 20-day rolling IRIS training course in 2013 as well. They hoped that Liu's instruction will provide their organization with the most direct and complete training on IRIS. Once the philosophy has been

Unity in literature fosters cultural elegance, unity in war leads to honor and strength, unity between people leads to a harmonious society, unity in body leads to good health, unity in mind leads to happiness, and unity of all three creates a Tao to follow in life.

embraced by the entire top

OHSAS18001 provides businesses with boundless knowledge to learn, endless room for improvement, and limitless motivation for improvement. The protection and guidance of the IRIS system ensures sustainable corporate development. The most important concept that he tries to convey to businesses is that "Sales represent past success, systems ensure future safety."

management, practicing proper

Liu referred to classical literature

certification throughout the entire

when introducing his family name.

The customers of Liu and his team are

supply chain among all technical

As an expert in Tai Chi, he himself

spread throughout the leading vehicle

personnel within the organization

was like his family name skilled in

and signals of communications

creates boundless opportunities for

both the literary and martial arts.

companies in the industry. All of these

TĂœV Rheinland.

With regards to the nature of IRIS,

companies are willing to recommend

he referred to a classic quote from

TĂœV Rheinland to their supply chain

"Zhong Yong": "This EQUILIBRIUM

partners as well because they all

Once the philosophy has been

is the great root from which grow all

believe that maintaining unified

embraced by the entire top

the human acting in the world, and

standards is the only way to eliminate

management, practicing proper

this HARMONY is the universal path

defects and achieve better quality.

which they all should pursue." The

In combining universal values with

word "HARMONY" describes IRIS

certification requirements, Liu not

certification perfectly. Though it is a

only help customers understand

foreign import, it has much in common

our profession but also accept our

with the Confucian philosophy passed

philosophy as well. This is what

down through the millennia in China.

makes him a true grand master, who

The certification that combines the

conveys the truth, passes on the

essence of ISO90001, ISO14001 and

knowledge and clarifies the confusion.

supply chain among all technical personnel within the organization creates boundless opportunities for TĂœV Rheinland.


26 PIONEER

In early morning, the crowded subway marks the beginning of a day for urban cities. People wait for the next Maglev eagerly at dusk. Backpackers rely on trains to explore the world when they go on vacations. Before the Chinese New Year, the passengers must endure the ordeal of sitting in the overcrowded train carriages for hours before they could finally see the smiling faces of their families. High-speed rail, subways, trams, and maglev trains make rapid, long-distance travel possible. As a moving medium of transportation connecting cities and towns, the high occupancy of railways makes “safety” the top priority, when every rail transportation systems is being designed. The TÜV Rheinland experts have been working hard on the trains and rail transits around the clock, from the stage of design review, system evaluation, verification and validation, to the final stage of safe operation of the system. Today, let’s meet these unsung heroine and heroes from TÜV Rheinland who spent days and nights working on the railways.

Safety Com

Vincent Tan: The prophet of the rai safety operation

The charming Vincent is a Chinese Sing who is also the head of the Rail Business Li Rheinland Greater China and Asia Pacific Some years ago he set up the Greater C team by himself in Shanghai. Today, the bu growing and booming on the right track. “ business, we are defined by three Ps. Ove years, we have been very successful in Project and Product assessment services. next few years, we will focus on the last P People. ” said Vincent.

In 2015, Singapore celebrated its 50th Nati and the Singapore Mass Rapid Transit Co (SMRT) offered the free rides on National promotional activity. In addition to the festi organized by government, all kinds of pro activities would also draw in many ven


PIONEER 27

mmitment

for Rail

ilway

gaporean, ine of TĂœV c regions. China Rail usiness is “In the rail er the past the 2 Ps, . Over the P, which is

ional Day, orporation Day as a ive events omotional ndors and

customers. At that time, over 200,000 people were estimated to gather around a certain subway station that was closest to the event venue, and the passenger flow was estimated to be 5 times more than usual operations. The police, fire brigade, and the government agencies were extremely concerned about the potential stampede. In order to respond to the heavy passenger flow and to prepare beforehand a variety of plans, TĂœV Rheinland was consulted to provide solutions. This project was a perfect fit for the new Passenger Flow and Station Integrity (PFSI) assessment service that we recently developed. Vincent and his team of experts used the cuttingedge simulation software and accurately predicted the passenger flow. They analyzed the opening and closing timing of the gates of the automatic fare collection system, anticipated the bottleneck areas on the station platform, and simulated and designed more than 20 emergency scenarios. Our plans helped the authorities to effectively control the passenger flow at the station and secured the safe operation of the day by preventing any incidents. With this project being awarded PFSI certification, it was a great success to both parties.


28 PIONEER

Felix Fang: The guardian of maglev safety in China Felix, a polite and amiable gentleman, is among the founding team of Rail division in TÜV Rheinland Greater China. He is the safety expert of rail system. He has took part in railway projects throughout many parts of China as well as the rest of Asia-Pacific. Since 1970's, TÜV Rheinland has been involved in the research and development on safety related technologies for high-speed maglev in Germany. In 2002, when the world's first high-speed maglev line was put into commercial operation in Shanghai, TÜV Rheinland performed the safety assessment successfully. With the continuous progress in maglev technology, medium-low-speed maglev transit system is expected to be the new spotlights and brings about changes in improving transportation capacity in urban cities. In 2014, TÜV Rheinland performed the safety assessment for China's first commercial medium-low-speed maglev project. Felix and his team was responsible for this project. With TÜV Rheinland's auditing, testing and assessment, China's first medium-low-speed maglev was put into commercial operation successfully on December 26th, 2015.


PIONEER 29

Harrison Wang: The driving force behind rolling stock manufacturers from China to Europe China Railway High-speed (CRH) currently has the most comprehensive technology in high-speed railway systems, the best capability in technological integration, the longest operating mileage, the fastest operating speed and the largest scale of construction in the world. CRH is the representative of China’s high-end manufacturing industry, whose technology and equipment have an increasing influence in the international arena. CRH’s “Go Out” approach has become a long-term national strategy. It was under such an inspiring circumstance that China Railway Rolling

Stock Corporation (CRRC) won the order to export completed vehicles to Macedonia. It is China's first project with completed vehicles export to Europe. TÜV Rheinland is a Notified Body accredited by European Union, and we enjoy a high reputation on the international market. Entrusted by CRRC’s Zhuzhou Electric Locomotive Co., Ltd., we provided TSI assessment and certification services for EMU and DMU exported to Macedonia. Having been a mechanical engineer in the railway industry for more than 10 years, Harrison manifests completely the rigorous and yet bold temperament of an engineer in him. He has a deep knowledge on rolling stock engineering as well as the design of various key safety-related subsystems. Harrison is quite familiar with European standards and meanwhile knows China’s industry very well. He has assisted the client to solve problems at all stages, come up with feasible solutions, and thus facilitated them to enter into European market seamlessly.


30 PIONEER

Jennifer Wang: The“wonder woman” of the rail safety Taiwanese women are often described as intellectual, and Jennifer is no exception. Jennifer‘s experiences in studying aboard and in managing multinational corporations, together with her thoughtful and meticulous approach, have earned the trust of her clients. Among the swarm of technical experts in TÜV Rheinland, Jennifer, with her international perspective and exceptional project management skills, has been able to play an important role in this male-dominant industry. J e n n i f e r w a s re s p o n s i b l e f o r h e r verification and validation project of the

Taoyuan International Airport’s Mass Rapid Transit (MRT). This MRT is the first in Taiwan that directly connects a city to an airport. However, the slope of certain areas in the local terrain posed severe challenges to the system design. She is in charge of overseeing the process from design inspection to test verification. She checked the design for the client from the very beginning, work continually until the functions and performance of the design to be verified completely during testing. Jennifer was able to coordinate TÜV Rheinland's global professionals to carry out the i n s p e c t i o n o f t h e p ro d u c t i o n a n d installation as well as laboratory tests. Her professionalism and dedication have deeply impressed the clients. A solid, trusting, and long-term relationship is established as a result.


PIONEER 31

Rover Jan: Safety assurance of the Kaohsiung Tram System TÜV Rheinland is Rover's first and only job so far. He is also a very valued member of the Taiwan Rail division. He has dedicated himself to the meticulous study of rapid transit RAMS and V&V for over 10 years, implementing projects all over Taiwan. The Kaohsiung Municipal G o v e r n m e n t w a n t s t o o ff e r i t s citizens a fast and convenient transportation, of which the safety should not be compromised in any way. In 2013, the municipal government invited TÜV Rheinland

to provide independent verification and validation service on the Tram Train (LRT) project. Rover was leading this project. TÜV Rheinland’s approach began with the design, for rolling stock, signaling and power supply systems. Any operation related risks, he has identified them at design stage and then offered suggestions for improvement. During the phases of manufacturing, installation and testing, Rover and his team performed witness on site for all safety-related functions to ensure all were in consistent with the contract and the design. They have always performed their job in an extremely stringent and conscientious manner, throughout its entire engineering life. Often at times, when one set of tests was completed for the day, the next round of testing started on the same night. Meanwhile, after

considering other pedestrian-related safety concerns, they further tested the electromagnetic compatibility on the roadside signals to ensure the interference to the pedestrians was at the minimal level. After two years of dedication, they successfully completed the evaluation on the project. The people of Kaohsiung can now ride on the most modern and convenient mode of transportation with a peace of mind. Whether it is Vincent, Felix, Harrison, J e n n i f e r o r R o v e r, t h e y a re a l l perfect models of TÜV Rheinland‘s employees who are devoted to the rail business. It is with such a dedicated group of colleagues who adhere to their tradition and belief in safety and independence that everyone may travel with ease because they know every journey, exploration and homecoming trip is safe and secure.

For more information, please contact hicy.gao@tuv.com


32 FEATURED SERVICE

In order to ease the power shortage in Italy, the TERNA Group, the one and only power transmission company in the country, decided to build a network of high-voltage DC (HVDC) transmission and transformation in 2013. The project, MONITA, was set up as a result, which proposed to supply Italy with electricity via a network of submarine cables from Montenegro.

How Toshiba’s Converter Transformers Won Over Italy Toshiba won the MONITA EPC contract

report based on the technical

had to be available immediately. The

for ±500-kV DC transmission and

specifications of the TERNA Group. TÜV

designed output of the HVDC power

transformation in early 2014, in which

Rheinland was chosen to provide the

e x c e e d e d 1 , 0 0 0 M VA , w i t h e a c h

C h a n g z h o u To s h i b a i n C h i n a a n d

valid certification for Toshiba.

converter transformer reaching 230 MVA. In the past, subject to testing capacities

Toshiba in Japan would jointly provide the converter transformers required for

Under the MONITA project, Italy and

(power generators for experimental

the provision of HVDC transmission. To

Montenegro required six converter

purposes are four times larger than short-

enter the European market, the products

transformers each, as well as standby

circuit capacities, but the short-circuit

required third-party certificates issued by

products on each side. If the converter

capacities of power generators for this

an accredited body and a conformance

transformers malfunctioned, replacements

round of experiments amounted to 14,000 MVA) and testing fees, the short-circuit capacities of converter transformers were extrapolated based on a simulated

About Changzhou Toshiba Transformer Company Limited

calculation technique. When the MONITA

Founded in 1995, Changzhou Toshiba Transformer Company Limited is a

project was launched, the TERNA Group

Sino-Japanese joint venture, the 50% equity interests of which are currently

prescribed special design requirements

held by Shandong Electrical Engineering and Equipment Group Co Ltd

for the transformers and determined the

(an enterprise directly under the State Grid Corporation of China) and the

necessity of a model testing report issued

Toshiba Corporation (Japan). By production scale, the enterprise yields a

by a recognised institution in Europe. The

monthly output of 18 large transformers and an annual output of 65 GVA

TERNA Group believed that only an on-

transformers. With advanced equipment, Changzhou Toshiba enjoys its

site test would enable the reappearance

capacity to manufacture and test transformers with an alternating current of

of transformation failure and the

1,000 kV and direct current of ±800 kV.

verification of designed calculation results, while ensuring that a short circuit could


FEATURED SERVICE 33

德國萊因TÜV團隊、客戶日本東芝和使用者TERNA主管合影

be withstood by the operating circuit.

In early December, the test was deemed a success under the previously proposed

This test on unexpected short circuits

short-circuit testing scheme. By February

of large converter transformers marked

2016, routine testing subsequent to a

an industry first in China, and was one

short circuit was achieved. Toshiba’s

of only very few carried out globally. Our

products passed all tests under the

engineers calculated the loop resistance

technical specifications of the user.

and formulated a stringent and safe testing

Following the issuance of the TÜV

scheme, which was accepted by the

Rheinland certificate and report, Toshiba’s

TERNA Group. When the TERNA Group

converter transformers were granted

inspected the testing laboratory, the

approval to enter the European market.

engineers explained the implementation rules in detail and addressed and clarified

During the entire project period, our

any technical issues raised by the TERNA

engineers were praised by Toshiba and

Group. Eventually, both Toshiba as the

the TERNA Group for their communication

manufacturer and the TERNA Group

skills and technical capacities. In line with

as the user were satisfied with the

the continued exuberant demand for

technical capacities of TÜV Rheinland,

products with high-voltage power, TÜV

and approved and determined the

Rheinland’s localised teams are in the

experimental plan.

optimum position to provide domestic manufacturers with a convenient one-

In October 2015, Toshiba’s converter

stop service, in which a one-time test can

transformers were subjected to a routine

lead to global acceptance.

test under observation by TÜV Rheinland.

For more information, please contact gavin.chen@tuv.com.


34 FEATURED SERVICE

The “Quality China series – Green Energy Summit” coorganized by the TÜV Rheinland Group (hereinafter referred to as “TÜV Rheinland”) and the World Wide Fund for Nature (WWF), the largest independent environmental protection group in the world, was held in April this year. As a long-time partner of WWF, TÜV Rheinland hoped that the summit will help promote the newest ISO 50001 energy management system standards, which, in turn, could give many energyintensive companies more incentives to effectively cut back on energy consumption and reduce carbon emissions while maintaining sustainable development. At the Paris Climate Change Conference held at the end of November last year, China committed to reduce its total CO2 emissions from domestic production in 2030 by 60 ~ 65% compared to 2005. For Chinese businesses, this will completely change the business environment and p u t t h e m u n d e r i m m e n s e p re s s u re . T h e C e r t i f i c a t i o n a n d A c c re d i t a t i o n Administration (CNCA) had in fact issued a notice on the “Implementation of Pilot P ro g r a m s f o r Ve r i f i c a t i o n o f E n e rg y Management Systems” encouraging energy-intensive industries such as steel, non-ferrous metals, coal, electricity, chemical engineering, building materials, paper-making, light industry, textiles and mechanical manufacturing to introduce an energy management system (EnMS)

Why Energy Management is Easier than You Think! verification. The notice hoped that these industries will try to accumulate experience with the implementation and management of EnMS verification. If tangible results are achieved by these test industries, the system will be promoted throughout the country and a comprehensive EnMS review system progressively put into place. In addition to the strong government support for EnMS, many international enterprises such as Apple, Microsoft,

Google the ind and ca overco Apple transfor chain a renewa Bonnie of bicyc compan energy through invested City’s multi-n suit no environ but als econom

First, th allows f opportu costs. W EnMS using a gravity booste installa also red


FEATURED SERVICE 35

e and Hilton Hotels have also joined dustry push on energy conservation a r b o n e m i s s i o n re d u c t i o n . To ome the image of “Poison Apple”, CEO Cook is pushing for a rmation throughout the entire supply and is progressively introducing able energy during production. Tu (杜綉珍), Executive VP and CFO cle maker GIANT, also said that the ny pioneered the movement to cut consumption and carbon emissions h cycling in Taiwan. GIANT has also d more than NT$50 million in Taipei YouBike bike-share system. The national enterprises are following o t o n l y b e c a u s e o f i n c re a s i n g nmental awareness in recent years so because of the many hidden mic benefits.

he introduction of the EnMS system for the identification of energy-saving unities and reduction of production When SKF of Sweden implemented at its Jiading campus in China, a centralized liquid supply system for feeding and installing inverter pumps ed energy efficiency by 25%. The ation of solar panels on the factory duced electricity costs by 220,000

RMB each year; second, EnMS does not require a new system to be built from scratch. It can be completely integrated with the existing quality and environmental systems. Delta Electronics’ Dongguan site, for example, used just a smart AC control system, energy recovery devices and solar power to reduce its power consumption by 24% to date. Production output even increased by 30% over the same period. Third, the introduction of EnMS is eligible for government subsidies. These subsidies are currently available in the Huadong region of China. For large and supply chain enterprises, EnMS offers an excellent way of using energy consumption to measure quality and ensure that the downstream supply chain conforms to requirements. In the near future, energy conservation, c a r b o n re d u c t i o n a n d c a r b o n c re d i t trading will all have an % effect on company % credits supplied expenses. If the carbon by the government is notinenough to satisfy Increase production requirements, Increase inthen businesses Energy Efficiency must conserve energy. Failure to reach Energy Efficiency energy conservation standards can have only two outcomes: The first is financial penalties, and the second is the need to purchase more carbon credits in order to expand production. is therefore DecreaseEnMS in

25 25

$22K $22K

Decrease in Power Consumption Power Consumption

25 25 %%

% 24 24 %

Increase in Increase in Energy Efficiency Energy Efficiency

Decrease in Decrease in Power Bills Power Bills

$22K $22K

% 30 30 %

Decrease in Decrease in Power Consumption Power Consumption

24 24 %%

Increase in Increase in Production Capacity Production Capacity

an excellent way to save energy, reduce carbon emissions and lower costs. Apart from reducing costs, it can also boost the external image of the company, comply with regulatory requirements, reduce the green barriers to international trade and expand the overseas market. In the future, ISO 50001 may become a requirement in international exports as well. The EnMS verification provided by TÜV Rheinland originated in Europe. Germany has the highest rate of adoption out of all European countries. Many German businesses that introduced this system improved their industrial efficiency through effective energy management rather than new technologies. EnMS can also help businesses integrate their energy efficiency targets with their industrial-commercial management targets without compromising on either. They can even continue to make improvements to existing systems as well. According to the latest ISO statistics, the growth rate of ISO 50001 is extremely high compared to all other management system standards. TÜV Rheinland possesses extensive technical experience and years of experience on energy management and climate change for the industrial sector. It is also a CNCA-approved EnMS development organization. TÜV Rheinland currently has more than 30 experts specializing in energy, low-carbon emissions and climate change. They provide professional and effective energy management services to companies such as Volkswagen, Daimler, BASF, Continental, Daikin AC and Yingli Solar.

If you would like more information, please contact Amanda.Chen@tuv.com


36 FEATURED SERVICE

How About More Quiet?

The world is becoming noisier. Traffic is the main cause of it. It creates a constant barrage of noise that makes many people sick. The

problems of our time is already well underway.


FEATURED SERVICE 37

The latest defense against aircraft noise

NOISE COSTS BILLIONS

measures just a few centimeters. You have to look very closely to make out

Irritating sound is damaging to both

the so-called vortex generator on the

people and the economy. Job-related

huge wing of an Airbus A320. But the

loss of hearing is suspected in around

small corrugated metal plate is highly

13,000 employees per year here in

effective. Bolted on in front of the tank

Germany. There are about 7,000 cases of

pressure equalization hole – a round

noise-induced hearing loss, making this

opening underneath the wing – it prevents

by far the most commonly recognized

oncoming air from making a loud, high

occupational disease. An estimated three

sound – similar to blowing across the

million Germans can't get the noise out

top of a bottle. This reduces the noise

of their head – they suffer from tinnitus.

of a landing aircraft by up to 4 decibels

The cost of noise – retraining programs,

(A) – a definite improvement given that

therapies, hearing aids, work incapacity,

a difference of 10 dB(A) is equal to

early retirement – is estimated by the EU

halving the noise level. Lufthansa has

to be between 0.2 and 2 percent of the

been retrofitting its A320 fleet with this

gross domestic product in Europe as a

internally developed component since

whole. For Germany alone this would

2014. It will help make the world a little

mean a figure of between 6 and 60 billion

quieter – an urgent undertaking. As early

euros per year.

as 1910, German physician Robert Koch predicted: “One day mankind will have to combat noise just as relentlessly as cholera and the plague.” Today, in its Green Paper on noise protection policy the EU Commission declares noise to be “one of the biggest environmental problems in Europe”*. But what actually is noise? “Sound is a physical phenomenon. Noise is sound that causes inconvenience and makes people sick,” says Dr. Wiete Schramm, occupational physician with TÜV Rheinland (see interview). And nowadays noise is omnipresent. Thirteen million Germans are exposed to a level of noise both day and night that is damaging to their health. Some five million work under noise exposure. Throughout Europe there are an estimated 125 million people who suffer constant exposure to noise – in other words one in four of the total population.


38 FEATURED SERVICE

Noise protection is worth it: Noise-induced hearing loss is the most commonly diagnosed occupational hazard.

IT'S WORTH KEEPING QUIET

appliances are protecting the health and

the wheels, making them roll even more

work capacity of their employees,” says

noisily. According to European licensing

Wiete Schramm.

law, new freight wagons therefore have to be fitted with quiet, low-impact composite

So it's worthwhile to invest in noise protection. But where do you start? For many years, passive noise protection was the priority: headsets for workers, noise protection walls along highways and railway lines and sound insulating windows in the home – these were all designed to keep noise out. But this is no longer enough. The principle now is: noise shouldn't happen in the first place. According to the EU Machinery Directive, for example, devices must be designed so that they operate as quietly as possible. Manufacturers also have to provide noise level specifications if the dangerous threshold of 80 dB(A) is crossed. “Quiet machines are a competitive advantage: companies that purchase quiet

brake blocks. “They're relatively lowcost

TRAFFIC CALMING 2.0

and reduce noise levels every step of the way,” says Quernheim. Only quiet freight

However, machine tools, construction

wagons will be allowed in Germany from

sites and the neighbor's dog are not the

2020 onwards. The rails themselves will

main problem. The number one source

also be acoustically optimized:

of noise is traffic. Take the example of the rail traffic: it is predicted to increase

Tracks will be seamlessly welded

by more than 40 percent in Germany

so the familiar “do-dom, do-dom”

by 2030. Yet passive noise protection

railway sound will soon be a thing

along railway lines and houses is only

of the past.

sporadically effective and has its price: one kilometer of noise protection wall costs between 1.1 and 1.6 million euros. “It is more sustainable to combat noise at its source,” says Thomas Quernheim, rail technology expert with TÜV Rheinland. He advises the state sector on noise protection in the field of rail transport. Freight wagons are still often fitted with gray cast iron brake blocks which generate loud rolling noise and roughen

Steel bridge constructions actually magnify the sound of a train passing over them. A remedy here is a continuously damping gravel track bed. Regular grinding of the rails eliminates unevenness so that trains run more quietly.


FEATURED SERVICE 39

AS IF ON A CARPET

asphalt is twice as expensive as a normal

QUIET IS STILL NOISY

road surface. What's more, it crumbles Tires with low rolling resistance and

more quickly when covered in frost and it

Vortex generators for aircraft, quieter

open-pore silent asphalt are currently

involves a greater risk of black ice, since

industrial machinery and consumer

the preferred methods of reducing road

the road salt disappears into the pores.

appliances, silent brakes for trains: thanks

traffic noise. “Not only safety and fuel

The aircraft industry invests particularly

to modern noise protection technology,

consumption are important but also noise

heavily in noise reduction. This is because

the average maximum noise level has

sensitivity. Since 2012, noise has been

loud aircraft means bans on night flying

indeed been reduced for many people.

one of the three rating factors for the EU

and high landing fees. It is mainly the

However, the effect is not necessarily

tire labeling requirement. Low-resistance

engines that are so noisy. The faster the

obvious – after all, urbanization, traffic

tires of the latest generation already

turbine blades turn, the more noise is

and the global flow of goods are all on the

meet the highest standards and help

created. The German Aerospace Center

increase. The battle against noise is far

improve environmental conditions due to

has developed a fan which turns more

from over.

their lower fuel consumption levels and

slowly: due to the optimized number and

reduced noise emissions,” says Jochen

shape of the blades, it's not only quieter

Kock, Head of Fleet Consulting with

but is actually more powerful, too. Arched

TÜV Rheinland, who was involved with

winglets and aerodynamically trimmed

practical testing of low-resistance tires

chassis also reduces aerodynamic drag

for the chemical corporation Lanxess.

in aircraft. Engines require less propulsion

“Silent asphalt” consists of one quarter

and the noise level drops. Jet engines are

hollow spaces, absorbing half of the noise

now 80 percent quieter than they were

generated by cars driving over it. Up to

60 years ago. However, the cost and

now, however, this open-pore covering

technical effort required to achieve further

has only been used on roads with very

measurable noise protection is constantly

high levels of noise pollution: silent

increasing.

For more information, please contact:


40 TÜV SAFE BUY

Attention All Testing And Accreditation Personnel: How to explain your job to your parents in one minute! Or perhaps... If you were to try and explain it As a practitioner of TIC (Testing, inspection, and accreditation), how do I explain my work to others? I just say I work at TÜV Rheinland. I tell them I perform third party testing and accreditation services. TÜV is a German abbreviation for Technical Inspection Association (Technischer Ü be r wa c hung sverei n ); Wi ki p ed i a refers to us as an accreditation authority. Our company is among the top 7 international accreditation authorities in the world.

And I make a little joke to help them understand what TÜV means: it's what Germans bring — everything has to be TÜV accredited! After all, it's difficult for people to understand industries outside of their own. Thanks to the testing industry's professionalism and our engineer "warriors," people seem to... Well, they can never figure out exactly what our engineers do.

to your family and friends, you of misunderstanding:


TÜV SAFE BUY 41

Please just allow me to introduce myself once again. I'm a testing engineer for TÜV Rheinland. I test the safety of products and materials in the lab, as well as their quality and performance.

TÜV Rheinland project engineer I do on-site safety and quality assurance inspection to ensure projects are completed successfully.


42 TÜV SAFE BUY

TÜV Rheinland Inspectors

TÜV Rheinland Auditors

Inspection services provide

Auditors evaluate management

protection for both buyers and sellers.

various business processes.

Maybe we are strangers to you, but we're actually everywhere.


CLIENT STORY 43

It has been ten years, but Audy Quan, manager of the compliance engineering department of Inventus Power Guangzhou Design Center, still remembers vividlyy that cold night when that young engineer from TÜV Rheinland worked tirelessly alongside with him.

Inventus Power Guangdong That night, as Quan told Closer in a recent interview, in the winter of 2006, the wind howled through “Science City” in Guangdong. Outside, the dim illumination from the sparsely spaced streetlights made the statues of scientists, whose expression appeared so serious by day, seemed rather eerie in the pale moonlight. The night was dead silent in the software park, and as the last bus drove slowly past, the screech of its brakes seemed exceptionally shrill and out of place.

Just after ten o’clock, the lights were turned off yet another floor in the park’s Block C. Those working overtime find solace in one another’s lights, as silence can sometimes be a terrible force, leaving you feeling naked and exposed. They were the only two people left in TÜV Rheinland’s electrical laboratory at this time, listening to the unique b a c k g ro u n d m u s i c o f t e s t i n g instrument humming, and as they gazed soundlessly at the batterypack test data on the display

screens while comparing them to standards, a sudden gurgle broke the silence. The young engineer, Xie Tang, coughed in hopes that it would mask the sound of his hunger. This was when Quan finally realized that the two had been working on this project for more than a dozen hours now, and had not had anything to eat since a hurried breakfast in the morning. Of course, neither of them broke the silence until the project was completed. Quan was finally able to


44 CLIENT STORY

relax after finalizing the work at hand, ensuring the project’s delivery date as well as the company’s reputation. Even though all he had for dinner that night was some ordinary meat congee and stir-fried noodles, the relief he felt made it taste extraordinary.

his glasses, and got to work. “I

As Quan recalls, “That morning we had suddenly received an internal notification -- as there had been an error in the time estimate for a certain step, testing had to be completed that very day. Otherwise it would have a major impact on the project. I was not completely certain if we would be able to handle everything successfully on the same day with no preparation, as testing plan is always arranged ahead of time.” He concentrated on the details of what had transpired to date for a few moments, adjusted

promptly from Dongguan.”

immediately called the engineer at TÜV Rheinland and analyzed our project’s progress,” he says. “The concise and straightforward reply was, ‘We’ll do our best to expedite it. It will be alright.’ So I hurried over

speaking about the lasting impression he has left on clients, he states that, “clients do have emergency projects

Showing emotion, he adds that,

from time to time, and we try to

“I was especially touched by this

accommodate them. After all, it’s no

incident back then, which is why we

great mystery that TÜV Rheinland’s

have always chosen TÜV Rheinland.

development is closely tied to the

They never argue with you over

prosperity of clients’ businesses.”

miniscule details, and consistently

Blushing shyly, he continues: “Ten

d o t h e i r v e r y b e s t . Yo u re c e i v e

years have passed in the blink of

specific, solid, and comprehensive

an eye. Inventus Power has placed

service from both their sales and their engineering teams.”

immense trust in us over the years, expanding our service range from

The engineer on that project, Xie

single-product certification to in-

Tang, is now a section manager. When

depth cooperation in multiple product


CLIENT STORY 45

categories and across business lines for various export destinations such as Europe, North America, Australia, and India.” Inventus Power Guangdong serves as the R&D center for the American c o r p o r a t i o n , I n v e n t u s P o w e r. Established in 1967, the company’s headquarters are located in Chicago. Inventus Power is a leading brand in professional design and manufacture of rechargeable power systems. With over 40 years of outstanding experience, they are dedicated to providing innovative power solutions for the world. Their product line includes: lithium battery packs, battery chargers, high-efficiency power supplies, and more, providing continual power support for OEM industries in the medicine, data-

storage services, virtual electronics, safety facilities, military, aerospace, aviation, and other sectors. Inventus Power has witnessed the overwhelming changes and continual technological innovations in the power industry and market over the past 30 years in the Pearl River Delta region. After a boom in the 1990s, the traditional power industry faced a slow decline in terms of market development, due to a lower competitive threshold resulting from technological maturation. As the purchase of mobile terminals has grown increasingly more widespread, becoming an indispensable part of everyday

l i f e , d e m a n d f o r c o r re s p o n d i n g mobile power packs has grown in an upwards trend. Inventus Power has continually increased its investment and R&D in new products in this field, to ensure its competitive advantages and leading position in the market. Quan is fully confident in the future of company’s development. “Though the status of the world’s economy is yet unclear,” he says, “horizontal comparison will show that the Chinese market still holds enormous development potential. Thus, the domestic market will be one of our focuses in regard to future development. In addition, we are very optimistic about the outlook for industrial power products and applications in the professional medical field.”

When asked how to break free from the stagnation traditional products face, Quan responds, “Developing new products is a very effective method. You cannot reach new places on old roads. It is through continual seeking of new opportunities and

development that one carves out a place for oneself amidst severe competition. Large-scale battery products with high capacity and high voltage, such as energy-storage systems, UPS, server power, etc., will be another focus for development as we move towards the future.” Quan stated in conclusion, “One of Inventus Power’s core competencies is satisfying and ultimately exceeding client requirements and expectations through continual improvements and adding value. The meticulous approach that TÜV Rheinland adheres to regarding interpretation of standards, testing methodologies, and testing reports, and their determined pursuit of service quality,

coincide precisely with our business philosophy.” This pursuit of high standard is the reason why TÜV Rheinland’s service is so essential to its clients. In the future, TÜV Rheinland will continue to work alongside with Inventus Power, overcoming one technical obstacle after another. Both will bring outstanding products from overseas to China, so that “Made in China” becomes a mark of quality known and respected throughout the world.


46 CLIENT STORY

CRRC Corporation With the consent by the Chinese State Council and the approval by the State-owned Assets Supervision and Administration Commission of the State Council (SASAC), China CNR Corporation Limited and CSR Corporation Limited united to form the current CRRC Corporation Limited (CRRC) on the principle of reciprocity, which is an A+H share company. With its headquarter in Beijing, the CRRC has 46 whollyowned and majority-owned subsidiaries and more than 170,000 employees. The CRRC is the world's largest supplier of rail transit equipment with the most complete product lines and leading technologies. The high-speed EMU products manufactured by the CRRC have become an important business card to show China's development achievements to the world. Its products have been exported to around 100 countries and regions in 6 continents. The export of products has also been changing to export of technologies, output of capital goods, and global business transformation.

Challenge ●

Through bus-grade air cylinders, develop a railway system products, includes motorcycle, bus, and locomotive air cylinders, and expanded the entire product line.

Continually advance our products, and helping us to gain a high level of approval for our end products from our clients.

In just a short period of time, from establishing a filing system to instituting a training organization framework, etc., they've provided us with a lot of support. Because of the technical abilities and

Solutions

professionalism of the staff at TÜV Rheinland, in just a short period of time

In regards to EN15085 certification, TÜV Rheinland's specialiized

we've been able to achieve accreditation.

professional knowledge has impressed the clients. Throughout

TÜV Rheinland is our trusted partner.

the course of the accreditation process, not only do they offer accreditation, they also help optimizing the business in other areas, such as product manufacturing and final inspection control. TÜV Rheinland offered the client with guidance every step of the way.

Dr. Wan Shengyun CRRC Corporation Limited


CLIENT STORY 47

Challenge

TÜV Rheinland has the top testing expertise, staff, and technical storage

The required standard is very industry-specific.

in the world. In our industry, if each

It is difficult to integrate top testing expertise, staff, and

company is armed with these things only

technical storage in the world

separately, it can be very challenging. Our customers trust TÜV Rheinland's

Solutions

evaluation procedures, and so do we. As TÜV Rheinland is able to provide

TÜV Rheinland provides more than just a testing procedure and a

rigorously professional standards and

report but a comprehensive consultation business

extremely strict testing requirements, their practices have received the approval

Due to the fact that the required standard is industry-specific,

of the industry.

TÜV Rheinland's engineers made the effort to meticulously study the standard. Eventually the understanding of engineers from the TÜV Rheinland has surpassed the manufacturer’s own engineers.

Hai Qiu Schindler (China) Elevator Co., Ltd. Escalator Division, R&D Escalators, Shanghai Works Head of R&D - AP

Schindler Elevator Corporation Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators and related services with more than 55,000 employees in over 100 countries. Schindler's mobility solutions are utilized by one billion people all over the world every day. Schindler established the China's first industrial joint venture in 1980 and accomplished the process of becoming WOFEs in 2006. Now Schindler has about 100 branches located in every major city in China. With opening of the new plant in Jiading Shanghai, Schindler is committed to providing leading technology and excellent service to China market for a long run.


48 GLOBAL NEWS FLASH

Spain Cooperation with IESE Business School

Germany TÜV Rheinland at the VDA Technical Congress

On March 11th TÜV Rheinland signed a cooperation agreement with the IESE Business School. Barcelona-based Instituto de Estudios Superiores de la Empresa (IESE) is one of the leading business schools worldwide and belongs to the University of Navarra. IESE Business School main goals are the development

Automotive sector’s most important technology symposium in

and training of leaders as well as supporting business owners

Europe / Topics: vehicle safety, environment, electric mobility,

and senior executives.

exhaust testing and autonomous driving

As part of the agreement TÜV Rheinland can use the facilities of

The 18 th Technical Congress of the German Association of

IESE in Barcelona, São Paulo, New York, and Shanghai, the CV

the Automotive Industry (VDA) was held last week at Forum

database of all MBA participants, the interesting training program

am Schlosspark in Ludwigsburg. This event is the automotive

and has access to the research department of the school.

sector’s most important technology symposium in Europe with more than 600 attendees from numerous countries and high-

IESE has several centers in Barcelona, Madrid, Munich, New

ranking representatives from the automotive industry and the

York and Sao Paulo as well as associated business schools

areas of politics and science.

in Latin America, Africa, Asia, and Europe. Among the partner companies of IESE are IBM, Nestlé, PwC, Schneider Electric,

TÜV Rheinland was of course also there with its own information

Siemens, Solvay, Sony, and Würth.

stand. Holger Hütz, global Business Field manager for type approval and engineering, explains our involvement: “The key

The signing took place at IESE’s facilities in Barcelona. Photo

topics of the Congress were vehicle safety, environment and

(from left): Gonzalo de Castro (Managing Director of TÜV

electric mobility. This of course included the latest trends in

Rheinland Ibérica ICT), Luisa García-Valdecasas (Associate

type approval, exhaust testing and autonomous driving. A lot of

Director Corporate Development IESE), Thomas Biedermann

people wanted to talk to us about these topics, and we forged

(Chief Human Resources Officer of TÜV Rheinland), Vivian

new contacts and business relationships. Gunnar Pflug, Head

Hartmann (Associate Director Corporate Development IESE),

of the Technology and Traffic Safety Center, and Rudolf Gerlach,

and Tomas Tomeo (Corporate Development Director of IESE

Head of Vehicle Systems, from TÜV Rheinland also took part.

Business School). The event also focused on electric mobility, vehicle safety and electronics. Among other topics, there were talks on vehicle networking, automated driving and the further reduction of vehicles’ consumption.


GLOBAL NEWS FLASH 49

Spain Supporting a Safe Infrastructure in Barcelona

Quality controls by TÜV Rheinland

As a result of the inspection work done by TÜV Rheinland, over

TÜV Rheinland performed quality controls during two phases of

30 million passengers a year can now use intelligent elevators

elevator and mechanical escalation installation by ThyssenKrupp

and escalators in the Barcelona metro line 9 (L9) safely. TÜV

Elevators. The first phase was carried out from 2009 to 2011

Rheinland checked all equipment and elevators for the new line

with the opening of a section of the new line 9 in the northern

9 in December 2015 before the section linking Barcelona airport

part of the city. The second phase recently culminated with the

to the city center was opened in February. L9 now connects

opening in February 2016 of the section linking the airport to the

the El Prat Airport with the eastern part of the city and includes

city center.

15 new stations with 128 escalators and 52 elevators. These complement the over 600 escalators and elevators already in

Several services for company consortium

place. With a length of 47.8 kilometers with 52 stations, the Barcelona metro line is one of the longest underground lines in

The recent project has only been a part of several different

Europe.

services provided by TÜV Rheinland to the company consortium in charge of L9 Metro construction. These services included

Machine learning control system

among others: quality control inspections, construction supervision and initial statutory inspections. The total

The intelligent vertical and horizontal transportation equipment

infrastructure investments sum up to 15 billion Euro being the

in the new metro stations make them one of the most efficient

biggest of its kind in Barcelona City during the past ten years.

in the world. The elevators and escalators feature an intelligent, machine learning control system enabling the transmission of real time information on any of the stations. This system learns about rush hours, arrival of trains and number of passengers in order to optimize the movement of elevators. It therefore contributes to increased service quality and reduced energy consumption. In addition, their innovative entrances have been adapted for people with reduced mobility using modern escalators and cutting-edge elevators designed by ThyssenKrupp.


Celebrating 30 Years For 30 years in Taiwan, TĂœV Rheinland Taiwan has been committed to the harmony between mankind, technology and the environment. We would like to thank all of our clients, suppliers, professional associations and partners for your contribution to our success. We look forward to serve you for many more years to come. You and TĂœV Rheinland Taiwan. Together we light up for a brighter future.


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