tiffin.edu
TIFFIN UNIVERSITY’S BUILDING CULTURAL COMPETENCIES WITHIN ORGANIZATIONS CERTIFICATION PROGRAM Since 2016, Tiffin University has moved from an initiative in diversity and inclusion to a commitment to diversity and inclusion practice, now called CCU@TU. Throughout this process, we created a core curriculum for undergraduate students that results in global diversity competencies for all graduates. We also established a Ph.D. in Global Leadership and Change, now in its fourth year with over 50 students. Additionally, all employees and Board of Trustees go through a seven-month certification program entitled, “Building Cultural Competencies within Organizations”, now in its third year. Finally, TU has developed a robust diversity and inclusion program for external stakeholders designed in a variety of delivery methods and customizable for organizational needs. Why is CCU Training Critical? Developing skills to work with individuals who are different from you has never been more critical. Everyone has a seat at the diversity table so long as that person has an interest in learning and valuing others. What is the Building Cultural Competencies within Organizations Certification Program? The program was designed to help individuals strengthen their awareness and understanding about diversity and inclusion through the lens of culture, as well as, enable them to have the ability to work more effectively with people who are different from themselves. TU is offering training to assist understanding in any workplace-situational environment. This program is designed specifically for multiple options allowing an organization to build an understanding of:
munication Com
Cri tic al Th ing ink
DIVERSITY
of people and perspectives
EQUITY
in policy, practice and position
s
INCLUSION
Ob jec
ity tiv
Eth ic
Openness to Div ers y& t i s ity o i m r a o c l y u C Dip
Communication, Critical Thinking, Objectivity, Curiosity & Openness to Diversity, Diplomacy, Ethics.
Individual Awareness Importance of Diversity
Implicit Bias Creating Diversity Awareness
in power and organizational culture
Cultural Awareness SelfAccountability
Intercultural Communication Emotional Intelligence
What is the Goal? The goal of the program is for participants to think deeply about their respective biases, and not only recognize and practice to minimize these but, more importantly, to advocate for others by stepping up with courage and respect for the sake of valuing others who are different than themselves and creating a workplace environment that celebrates, welcomes and respects differences. What are the Expected Overall Outcomes? • To provide the knowledge, skills, tools and perspectives to build competencies that will allow participants to: - Demonstrate the ability to hold oneself accountable with respect to recognition of unconscious and/or implicit biases; - Understand others’ perspectives and how these perspectives are essential for not only a more productive workplace, but an environment where better decisions are made because of the breadth of thought and viewpoints; - Practice and value the art of active listening and appropriate follow-up for shared understanding of communication outcomes; - Comprehend the complexities of human behavior and the impact on organizational dynamics.
“The team from Tiffin was such a breath of fresh air for our Division of Student Affairs. When COVID hit and we were unable to be in person, they adapted everything to a virtual environment and facilitated an engaging, thought-provoking, and personal training for 65 professional staff over three sessions. Our team still talks about how much they enjoyed and benefited from the moments of introspection and the team development aspects.” Dr. Kristina Creager, Vice Chancellor for Enrollment Management and the Student Experience, Purdue University in Fort Wayne
Who is this program for? Building Cultural Competencies within Organizations is designed for students and professionals at all stages of their leadership journey, across all sectors. The training will especially benefit early- and mid-career professionals looking to define their professional development plan for breakthrough success. The certificate upon completion of the program will ensure others that cultural awareness is part of the organizational culture. • Businesses / Organizations - Healthcare - Manufacturing - Transportation - Sports - Hospitality - Law enforcement • K-12 • Higher education Customization Trainings are completely customizable for the business or organization’s needs. Please email lewisna@tiffin.edu for more information. Services Offered: • Training / Continuing Education • Consultation including organizational assessment relative to Diversity, Equality, and Inclusiveness (DEI). Delivery Options: • Six- to seven-hour interactive workshop • Three- to four-hour interactive workshop • Online learning module with certificate and Society for Human Resource SHRM credits • Customized Program The Center for InterculTUral Excellence In 2016, under the leadership of Dr. Lillian Schumacher, Tiffin University (TU) embarked on an initiative called, Celebrating CulTUral Uniqueness (CCU), now called CCU@TU. The initiative began as a focus to strengthen our approach to diversity and inclusion in order to be able to demonstrate a culture of openness to diversity of thought and action; not because we were not doing so, but because we could do better. TU administrators, faculty, staff and students wanted to show a strong attitude for embracing, welcoming, and celebrating diversity and inclusion and, moreover, become known internally and externally as an institution that educates, develops, and prepares individuals for the realities of the world in which we live and work. Today, we pledge to our students that regardless of area of specialty, they will graduate as innovative problem solvers who can leverage diversity of any type to work effectively with people who are different from them and produce innovative ideas. • How we use it: - Integration of CCU into Curriculum - Ph.D. in Global Leadership and Change - Publishing and presenting, authoring book / chapters - Employee Talent Engagement – we are training employees, recruiting and onboarding - Student Experience – CCU programming - Sharing our work with others
TESTIMONIALS
“As a faculty member at TU, the CCU training brought me an enhanced understanding of cultural differences that are encountered every day on our campus. Understanding these many differences has enhanced my level of respect for others. This training has highlighted in a new way, that we are all so vastly different. However, these differences should not drive us apart, but rather an opportunity to have a greater respect for people with different cultural norms. I feel that this training will allow me to connect even better with students in the future through a higher level of respect, built on understanding.” Thomas Marben, Assistant Dean Undergraduate Studies and Assistant Professor of Accounting
“It’s one thing for an institution to say it is committed to diversity, inclusion and cultural competence through vision statements and strategic plans. It’s completely different when they live it out through demonstrated leadership commitment and strategic efforts to address it at every facet of the campus community. This is what Tiffin University has done. The Cultural Intelligence Center is excited to partner with TU as it continues on its journey to ensure that graduates, faculty, and staff, regardless of their area of specialty, are innovative problem solvers who can leverage diversity of any type to work effectively with people who are different from them and produce innovative ideas. We see cultural intelligence (CQ) as the solution to accomplishing this exciting and monumental task. Tiffin is committing the time and resources – from requiring students to complete the only academically validated CQ Assessment to training and developing the CQ of staff and faculty – necessary to create a culturally intelligent campus community and prepare students for the global and multicultural environment.” Dr. Sandra Upton
TRAINER BIOS Lillian Schumacher, Ed.D. Dr. Lillian Schumacher is President of Tiffin University. She is an author, consultant and speaker on topics including global leadership, organizational strategy and change, as well as, an executive coach specializing in cultural and emotional intelligence, having done extensive consulting with both national and international companies. Lillian has over 33 years of experience in corporations and higher education serving in various administrative leadership and faculty roles. She has a doctorate in education leadership studies; a master’s in organization development and one in higher education administration, all from Bowling Green State University, as well as a bachelor’s degree is in economics from Allegheny College. Peter Holbrook, Ph.D. Dr. Peter Holbrook, Provost and Chief Academic Officer for Tiffin University, is a visionary, valuesbased leader, adept at building strong working relationships and networks to leverage the talents of others to strategically and operationally achieve sustainable results. Dr. Holbrook brings more than 30 years of experience in organizational leadership, change management, teaching, leadership training, board development, fundraising, program development, assessment and evaluation and strategic planning. Prior to joining Tiffin University, he served as President and CEO of the Cream City Foundation in Milwaukee, Wisconsin and as Dean of the College of Business and Management for Cardinal Stritch University, also in Milwaukee, Wisconsin. He has a Ph.D. in leadership studies, a master’s in management and a bachelor’s in business from Cardinal Stritch University. Nadia Lewis Nadia Lewis is the Vice President for Human Resources and the Center for InterculTUral Excellence for Tiffin University. She received her bachelor’s degree from the University of Cincinnati in international business and her master’s of science in organizational leadership with a focus in human resource management, as well as a certification in strategic global organizational leadership from Colorado Global campus. Ms. Lewis has over 15 years working as a human resources business partner for industries such as aerospace, engineering, robotics, healthcare, behavioral health, higher education, factory automation and manufacturing. She is a certified facilitator in Bridges Out of Poverty, Fierce Conversations, and the Color Code and CQ (Cultural Intelligence). Ms. Lewis helps to train organizations in the opportunities that exist to maximize the various pathways in creating a culture of engagement under a culture of inclusion. Sharon Perry-Fantini, Ph.D. Sharon is the Associate Vice President of InterculTUral and Community Engagement for Tiffin University. Having worked in a variety of areas within higher education, she has developed an expertise in Title IX, Diversity, Equity, & Inclusion. Dr. Perry-Fantini has experience speaking, training, and consulting with local, regional, and national organizations at conferences, regarding diversity and inclusion, implicit bias, gender-based violence and best practices in Title IX, civil rights investigations, multicultural classrooms as well as diversity, equity, and inclusion. Her research has awarded her the opportunity to present on diversity commitment in the field of higher education for Noel Levitz, serves as a Peer Reviewer for SAGE Publications, and Accreditation Council for Business Schools and Programs (ACBSP). She is a peer reviewer for American Psychological Association’s (APA) Journal of Diversity in Higher Education, a multidisciplinary periodical that offers research findings, theory, and promising practices, which assist institutions of higher education in the pursuit of inclusive excellence. Julia K. Porter, Ph.D. Dr. Julia Porter is an educator, consultant and writer. At Tiffin University, she is the Director of the Center for InterculTUral Excellence. Dr. Porter started her career as a high school teacher in Brooklyn, New York and went on to work in the nonprofit sector before landing in higher education. She holds a bachelor’s of science in English education from Indiana University/Purdue University-Indianapolis, a master’s in English literature from Brooklyn College and a Ph.D. in Global Leadership from Indiana Tech. Julia is the first in her family to not only earn a four-year degree, but to get a Ph.D. She and her husband, Kyle, built their family through adoption and raised awareness about the unique nuances of being a part of a transracial family, as well as, the complexities of the adoption triad.
“I had a wonderful experience working with the Tiffin leadership team around diversity, inclusion, and belonging. We explored some big ideas, unpacked our varied perspectives about them, and worked to create shared vocabulary and values to move forward together. And, we got to invite the student body into this learning through a massive student gathering during which we talked about creating a campus culture that not only tolerates but celebrates every student and staff member. The energy was fantastic, and the students engaged. I can’t wait to come back for more!” Daniel Juday, Speaker & Convener, Owner