TPM - Alumnus Chintan Shah and the future of street lighting controls

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faculty of technology, policy and management

P3 Alumnus Chintan Shah and street lighting - Green policies for the construction industry - P4 PhD research in the news - P6 New books at TPM - P7 Professor profile - P8 Curius - World catamaran sailing champion’s Olympic dream

iX/3 24 10 2011

Q

Inaugural lecture by Frances Brazier:

“Other paradigms are needed in order to design technical, social and ecosystems” Society is undergoing enormous changes, with more interaction in and between all kinds of networks than ever before. for that reason, other paradigms are needed in order to design technical, social and ecological systems. an important aspect of this is that people are given the opportunity to be responsible partici­ pants in large­scale, complex and dynamic systems. this is the conclusion of professor of systems engineering prof. frances Brazier in her inaugural lecture entitled, ‘Shaping participation: a new design paradigm’, which she delivered on 14 october at tpm. “The government, citizens, doctors, hospitals, energy suppliers - everyone is a part of socio-technological and ecological systems. However, these modern distributed systems are becoming increasingly interwoven: they depend upon each other and influence each other in complex, dynamic and sometimes unpredictable ways. The key question, then, is this: how do you structure these systems in such a way that technology has a support function and people can participate and are able to take responsibility for themselves? How can we create systems that people can and do trust?” In her inaugural lecture, Brazier illustrates her point with reference to several examples involving large-scale infrastructural systems, such as traffic and energy. “Many of us have a navigation system in our cars, and mostly it works well enough. Early one morning last winter, I suddenly found myself on a polder road that had iced over, which had children skating on it. It made me wonder why I had unthinkingly relied on my navigation system. In addition, I would have preferred to be able to interact with the device and other road-users, then this would never have happened.”

Or take the energy network: how do we structure it so that citizens can be truly responsible for their energy consumption? “To achieve this, in our opinion people need to really engage with the issue of energy, and be involved in their own energy consumption through smart meters, for example. On the one hand, these systems could negotiate with them with regard to their desired level of consumption and other preconditions, and on the other enter into dynamic negotiations with different suppliers about purchasing and delivery. The latest form of selfmanagement and regulation has been the focus of our research for several years now. The notion of participation brings us the insight that if users really are a part of the network then they are able to take responsibility for their own behaviour. If a user behaves unpredictably (such as coming home with ten guests unexpectedly), this will have implications for the energy system and will have to be given some thought.”

Self-organising system Technological developments are moving so quickly that we have no time to lose in defining new paradigms. “A wonderful example of a participating socio-technological system is the Digital Monument to the Jewish Community in the Netherlands. On behalf of the Jewish Historical Museum, and in collaboration with the International Institute of Social History, Mediamatic Lab has devised a community site where Jewish people can tell their story and provide information about their families, about generations past and present, about their memories of how life used to be. The stories are categorised geographically, via family links and according to subject matter. This has opened up a history of the Jewish community in Amsterdam that was so deeply affected by the Second World War. Descendants are able to become members of what is a relatively closed community and actively add information. They have to be able to feel secure, and they have to be able to trust the site editors and the system. The public part of the website serves to enhance general knowledge. The design criteria concerning norms, values and other preconditions were clearly defined in

advance. The result is more than just a website: a new community has been created in which other activities are included as well. This is a self-organising system.” Privacy and the option of remaining anonymous are important. “The term ‘pseudo-anonymity’ (Prins) has for many years been a guiding principle in our legal state. For example, the government can obtain an almost unlimited amount of information about someone, but they have to go to great lengths to do so: observing camera images, checking credit card transactions, etc. Operations of this kind currently cost a lot of time and effort, but new technological developments will change this. When rioting occurs, as was recently the case in London and the Feijenoord Maasgebouw, the police can acquire all the information about the troublemakers within seconds. The technology is already available: cameras are everywhere. But how are you going to regulate access this information? That depends on values and standards.” Social networks make participation possible. That also applies to the rule of law. Citizens can and are willing to accept their responsibilities. Participation in systems that are well-designed enhances transparency and trust. To the question of what the new design of socio-technological and ecological systems should look like, Brazier replies that participation is the key. “This means ‘design for trust’ (social acceptance, transparency, safety), ‘design for autonomy’ (authority, self-management and self-regulation), and ‘design for human-system interaction’ (involvement and collaboration). Existing models, theories and architecture provide a basis for the design. Distributed simulations offer a means by which the behaviour of complex and large-scale systems can be observed.” If you would like to know more, go to www.participatorysystems.org continued on page 2


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