2018 October Echo

Page 1

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Two Wells & Districts

Est 1978

October 2018

Bash for farm cash

Supporting farmers at Two Wells Primary School’s Barn Bash was students, from left, Ella, Lucy, Bailee, Tahlia and Imogen. STORY & PHOTOS: Page 12

room for improvement Survey shows sub par perception from public

Adelaide Plains Council’s (APC) recent community satisfaction survey has shown just 20 percent of residents overall are satisfied with how the governing body is working, the majority believing council needs to work harder across the board. Conducted by market research company MacGregor Tan a few months ago, 300 residents were con-

Bec O’Brien reports:

tacted and asked a variety of questions relating to council services, communication, staff interactions, business initiatives and support, and social and environmental issues, with the overwhelming majority stating APC needs to improve in every department.

According to the report’s Net Promoter Score (NPS) APC was given a -43 rating, with more than 50 percent of residents surveyed stating they would not recommend living in the council area to others. The NPS measures customer experience and loyalty and predicts business growth. It is a calculation based on the answer to a key question, such as:

Local Know-how Local Know-how Local Know-how Local Local Know-how National Local Protection Know-how National Protection National National Protection National Protection Local Know-how True Locals, True People. National Protection Local Know-how TrueLocals, Locals, True Locals, True People. True True People. Your Gawler/Barossa True Locals, True People. National Protection National Protection True Locals, TrueBrokers. People. YourGawler/Barossa Gawler/Barossa Your Gawler/Barossa Your Insurance Your Gawler/Barossa

True Locals, True People. Insurance Brokers. Your Gawler/Barossa Insurance Insurance Brokers. True Locals, True People. Insurance Call 8526 9800 | Brokers. www.mga.com Your Gawler/Barossa

Insurance Brokers. Your Gawler/Barossa Tammie Menzel m: 0427 855 730 Insurance 110 Murray Street Gawler SA 5118 110 Murray Street Gawler SA Call 5118 Call 8526 9800 |Justin www.mga.com 8526 | Brokers. www.mga.com Menzel9800 m: 0417 870 461 110 Murray Street Gawler SA 5118 110 Murray Street Gawler SA 5118

MGA Insurance Brokers Pty Ltd ASFL: 244601 With a National Network of offices throughout Australia

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Tammie Menzel m: 730 0427 730 Tammie Menzel m: 0427 855 730 855 Tammie Menzel m: 0427 855 MGA Insurance Brokers Pty Ltd ASFL: 244601 Tammie Menzel m: 0427 855 730 110 Murray Street870 Gawler 5118Network of offices throughout Australia With National Justin Menzel m: 0417 461aSA Justin Menzel m: 0417 870 461 Call 8526 9800 | www.mga.com Justin Menzel m: 0417 870 461 Justin Menzel m: 0417 870 461 Tammie Menzel m:110 0427Murray 855 730Street Gawler SA 5118 MGA Insurance Brokers Pty Ltd ASFL: Tammie MGA Insurance Brokers Pty Ltd Justin ASFL: 244601 Menzel m:244601 0417 870 461Menzel m: 0427 855 730 MGAInsurance InsuranceBrokers Brokers LtdASFL: ASFL: 244601 MGA Ltd 244601 WithPty aPty National Network of offices throughout Australia With a National Network of offices throughout Australia 110 Murray Street Gawler SA Witha aNational National Network offices throughout Australia With Network ofofoffices throughout Australia Justin Menzel m: 0417 870 461 MGA Insurance Brokers Pty Ltd 5118 ASFL: 244601 With a National Network of offices throughout Australia Tammie Menzel m: 0427 855 730 MGA Insurance Brokers Pty Ltd ASFL: 244601 Justin Menzel m: 0417 870 With 461a National Network of offices throughout Australia

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Call 8526 9800 www.mga.com Insurance Brokers. Call 8526 9800 | www.mga.com Call 8526 9800 www.mga.com 110 Murray Street Gawler SA 5118 Call 8526 9800 | | |www.mga.com

‘using a 0-10 scale, how likely is it that you would recommend living in the Adelaide Plains Council area to family, friends and colleagues?’. The fact council needs to drastically lift its game is not lost on APC CEO, James Miller, who told local business owners at a recent business networking breakfast in Two Wells, the survey was a good opportunity to “get a gauge” on aspects of local

government and residents’ perception of council in the region. “Interestingly from a business engagement perspective, some of the figures and some of the trends were quite alarming although not surprising,” Mr Miller stated. “Two percent of those interviewed that APC was doing enough in the business facilitation space. n Continued Page 3


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