Career Center 2011-2012 Year in Review

2011-2012 YEAR IN REVIEW

UNIVERSITY OF CALIFORNIA, BERKELEY CAREER CENTER Division of Student Affairs

Looking Ahead Welcome to the Career Center’s 2011-2012 Year in Review! We spent much of the year planning for our relocation, and this process provided the perfect spring board for rethinking the way we deliver services. We moved in October 2012, and now that we are in our new, open, vibrant, and accessible location in the heart of student activity, we have many exciting plans for 2012-2013, for example:

Highlights 2011-2012 Callisto Goes Mobile. We launched the mobile version of Callisto, our online services gateway, to provide “on the go” access from “smart” devices. Over 24,000 positions were posted via Callisto, and our website received 81 million+ hits last year. Our online videos were viewed nearly 24,500 times.

The inaugural “Letters & Science Career Conference” brought over 200 students together to explore career paths, articulate the value of their Cal degree, and define their marketable skills in order to be more competitive for today’s challenging job market.

Continuing our Commitment to Diversity.

Our Diversity Counseling Team held the first ever “The Insiders-Diversity Recruiter Panel & Mingle” for over 100 first generation, under represented, and non-traditional students and the advisors that serve them.

CareerQuest for Transfer Students. Building on the spring 2011 CareerQuest for Freshmen program, in fall 2012 we successfully extended CareerQuest to transfer students.

Welcoming More Guests: In anticipation of increased traffic, we will enact several new approaches to deliver first-class customer service. Reception at the new Career Center will combine the best elements of Apple Stores and Nordtsrom to create a positive first impression and meet the expectations of today’s students. Instead of encountering a traditional reception desk and waiting area, guests will be greeted by our peer advisors who will utilize hand held tablet computers to quickly address basic questions.

We will also increase our mini appointment availability and offer a new Friday Career Lounge Series to promote learning around timely topics, such as Prepping for the Career Fair, How to use LinkedIn, and a Cover Letter Writing Lab. Holding Events at the Career Center: Now that we have a convenient location that boasts a very attractive event space capable of holding 100 guests, we can host our own events, including career conferences, networking events, career and internship workshops, employer panels, and Employer Information Sessions. Previously, these events had to be held elsewhere, causing confusion for students and adding administrative work for our staff.

Going Global: We are very pleased to have received funding to hire a full-time counselor to serve international students, a critical needs area and a growing population on campus. In addition, we are honored to have the US Department of State’s Diplomat in Residence and the Peace Corps’ Regional Recruiter join us at the Career Center.

Creating a One Stop Shop for Employment Listings: We will focus our efforts on firmly establishing Callisto as UC Berkeley’s central portal for employment listings originating from campus departments and the employers who contact them to search for Berkeley talent. This streamlines the process both for employers who can count on greater visibility and for students who can store and submit their employment credentials while feeling confident that they only need to look in one place for opportunities.

Career Center Social Media Plan. We created and deployed a strategic social media plan.

Our innovative plan was presented at a national conference and for UC Berkeley campus audiences.

Career Center Mission

Mock Interview Consultants. This year three mock interview consultants with industry experience held a total of 306 one-on-one sessions with business minded students, Haas business majors, and technical/engineering students. Nearly 90% of students gave the service an “excellent” rating. For spring 2013, we plan to hire another consultant to provide feedback on medical school admissions statements.

• A wide range of partnerships with employers, graduate schools, and campus academic and administrative departments that contribute to the breadth and effectiveness of our services.

Career Center Kudos. “Business Week” gave career services an “A” for undergraduate business students.

We prepare undergraduates, graduate students, and alumni to make informed decisions about their futures by providing comprehensive resources, programs, and counseling on career development, internships, employment, and graduate school.We fulfill our mission through:

• State-of-the-art technology that maximizes accessibility to our resources and services.

• First-class customer care that represents the highest level of customized quality service.

Career Counseling

Our career counseling staff presents programs, prepares resources, and meets one-on-one with students and alumni to help them make informed decisions about their futures.

Programs by the Numbers

Appointment Reasons: 2011-2012 Total Appointments: 7837, includes 45, 30, and 15 minute appointments

59%

27% 14%

Job Search

Grad/Prof School

4653 appointments

2097 appointments

What Our Students Say...

86%

agree: the counselor was helpful in addressing my concern(s)

“My counselor did a wonderful job helping me to analyze my current career path and what steps I can take to have a better chance in achieving my goals.”

“She listened very carefully to my questions and understood my concerns. She provided more than stock phrases that are supposed to satisfy all kind of problems.”

Business 2.3 Chemistry 1.6 Engineering 1.9 Environmental Design 1.6 Letters & Science 1.8 Natural Resources 1.6 CAMPUS AVERAGE 1.8

Geographic Destinations: 2011 SF Bay Area N. California

Los Angeles & SoCal Western US

Midwestern US

Eastern US

International

65% 6% 8% 8% 3% 3% 7%

370 16333

Programs by Career Counselors Program Attendance

248 13220

Programs by our Peer Advisors Program Attendance

79 1190

Programs for Graduate Students Program Attendance

43 1923

by the numbers

Career Exploration 1087 appointments includes internships and assessments

Online Outreach

79728

Subscriptions to our 13 email lists

25962

students and alumni subscribed to our 13 email lists

47513

views of our online workshops and videos for Cal students

Employment Average Job Offers by College: 2011

TOTAL Programs career counseling TOTAL Attendance

Career Conferences AMSA Premed Conference Federal Gov’t Careers & Internships Event Green Career Fair & Symposium Haas Career Conference International Career Symposium Letters & Science Career Conference Medical School Applicants Conference Nonprofit & Public Service Careers Symposium PhD Career Colloquium

Employers place high value on a UC Berkeley education and are keeping us as a target school even in challenging economic times.

Where Seniors Found Jobs, Employment Sectors: 2009-2011 09-10

10-11

11-12

63%

60%

68%

Nonprofit

9%

11%

9%

Education

17%

18%

16%

Government

11%

11%

7%

Business

On-Campus Recruiting: 2009-2012 09-10

10-11

11-12

Employers

254

280

293

Interviews

7272

8053

8184

Career Fairs: 2009-2012 How Close to Graduation Seniors Began Seeking Jobs: 2009-2011 09-10

10-11

11-12

6 mos prior

34%

27%

32%

3-6 mos prior

29%

21%

23%

<3 mos prior

14%

11%

11%

After graduation

14%

19%

14%

9%

22%

20%

Not applicable

09-10

10-11

Employers

968

1126

1181

13255

15522

Students

13794

11-12

Online Job Listings: 2009-2012 Listings

09-10

10-11

11-12

15768

21927

24166

Internships & Externships Internship Fairs

Externships: Enriching Experiences

56%

of employers attending our career fairs recruited for interns as well as full-time employees

207

organizations from a broad array of career fields participated in our fall and spring internship fairs

Sample Organizations Offering Internships Apple, Inc. Aspera, Inc. CAA Lair of the Golden Bear Cisco Systems, Inc. eBay Facebook Gap Inc. General Electric Company Jet Propulsion Laboratory Lam Research SlideShare Inc United States Marine Corps VIA (Volunteers in Asia)

In 2011, 283 alumni sponsors offered 489 externship opportunities in California and across the globe. Student interest was very strong for this in-demand program, with 799 applications. We are particularly pleased that over 35% of student applications came from Pell Grant recipients (284 out of 799).

2473 81% 489 53% 100

Graduate School Graduate School Fairs

153

graduate programs participated in the Law School Fair, Graduate School Fair, and International Affairs Graduate School Fair

Letter Service & Alumni Advantage

2132

Externships (short job shadowing experiences) and internships connect academics with the work world, giving students exposure to the workplace, new skills, and an edge in the job search.

new Letter Service files created

5408

letters distributed to graduate/professional school programs

2008

Career Center Alumni Advantage packages purchased

9940

student externs have been placed since 2005 of 2011 externs said their externship clarified their future goals student externships in 2011 of 2011 externs received internships or employment leads Pell Grant students placed in 2010

from students: “...an amazing way to clear up any concerns about my plans after graduation” “I am even going to do it again next year and would highly recommend it to others!”

“It was one of the best experiences of my life! I couldn’t have asked for a better alumna to serve as my mentor. ” “It helped me shape my career and discover some strengths about myself.”

“I loved every minute of my externship! I had no idea that I would be able to stand in an operating room and help actual doctors perform biopsies and ablutions.”

99%

of student externs would recommend the program to a friend

96%

of extern sponsors would be willing to participate again

For the class of 2011, matriculation to graduate schools decreased from 23 to 19 percent, with the majority of those pursuing advanced degrees coming from the Colleges of Letters & Science and Engineering.

Graduate & Professional School Online Workshops views, up from 6927 in 2010-11

Top 5 Most Viewed Grad/Prof School Online Workshops Writing a Winning Grad School Statement Letters of Rec: Strategies & Tips Medical School Application Essentials Graduate School Application Essentials Writing a Winning Law School Statement

Pre-Grad/Prof School Appointments

1444

Rave Reviews

30 minute pre-grad/prof school appointments, up from 713 the previous year

Medical School: Berkeley & National Acceptance Rates, 2009-2011 Campus*

National

2009

55%

66/119

46%

18769/40809

2010

56%

54/97

46%

19086/41309

2011

56%

50/89

46%

19585/42423

*Includes only those applicants who released their AMCAS information to UCB.

Law School: Profiles of Cal Graduates, 2009-2011 2009

2010

2011

Applicants

187

149

138

Number Accepted

140

128

116

Acceptance Rate

75%

86%

84%

Average LSAT

161

163

161

Average GPA

3.58

3.57

3.58

Average LSAT and Average GPA are for accepted applicants. Includes only those applicants who released their LSAC information to UCB.

Strategies & Destinations Top 15 Cal Employers

Presenting student Career Destinations and a Strategic Roadmap for the Career Center

Career Center Strategic Themes Guiding Our Actions for the Next Three Years

Accenture

Solidifying 1st class customer service: personalizing the customer experience

Apple Inc. Bain & Company Bank of America

Proactively providing friendly personal attention to our guests continues to be one of our guiding principles. ● Example: Providing “Apple Store meets Nordtsroms” reception where guests, instead of forming a line

at a traditional reception desk, will be greeted by our peer advisors equipped with hand-held tablet

computers and quick answers to basic questions

Leveraging technology: moving to self-service models

BlackRock Chevron Corporation Cisco Systems, Inc.

The Career Center has made great strides in making information accessible, and now our customers want more than access–they want the ability to conduct meaningful services at times and places that are convenient for them. ● Example: Creating an online Alumni Gallery where graduates can upload their own videos detailing their career success stories to inspire and connect with current students

Deloitte & Touche Ernst & Young LLP KPMG LLP Macy’s Inc. Microsoft Corporation PricewaterhouseCoopers LLP Teach For America Wells Fargo

Strengthening partnerships: developing Career Center champions

Building partnerships has always been one of our foundations, but now we want to elevate our Career Center partners to Career Center champions–strong advocates who enthusiastically advance our interests whenever an opportunity presents itself. ● Example: Forging a stronger partnership with the California Alumni Association, which will exponentially increase the growth of our Cal Externship Program, providing more opportunities for alumni and students to connect over career exploration activities

Innovation: creating delivery systems for the next generation of students and employers

We will be creative and deliberate in our efforts to deliver services, resources, and information in ways that reach and resonate with the students and employers of today and the future. ● Example: Creating multi-faced online Career Portfolio services for Letters & Science students eager to identify career paths ● Example: Using web conferencing tools at events to feature alumni and employer panelists from multiple locations

Career Destinations Overview: Graduating Seniors 2007-2011 Employed Full Time

48% 43%

19% 23% 19%

19% 18% 11%

Employment Graduate School

Seeking Other Employment Endeavors

Responses Rate (TOTAL)

48%

Business

83%

4%

8%

5%

951 (55%)

Seeking Employment

Chemistry

41%

30%

19%

10%

508 (44%)

Graduate School

Engineering

46%

29%

18%

6%

1990 (49%)

Environmental Design Letters & Science Natural Resources All Colleges

44%

6%

40%

9%

335 (33%)

46%

17%

25%

12%

11,125 (36%)

44%

17%

27%

13%

848 (43%)

48%

18%

23%

11%

15,757 (39%)

23% 18%

Other Endeavors*

11% * Includes taking a break, volunteering, and traveling

For more Career Destinations information, see career.berkeley.edu/CarDest/2011Campus.stm

Thanks to Our Partners

Career Center Contacts

BERKELEY CIRCLE

Berkeley Circle employers designated Berkeley as a top priority school for their recruiting efforts for 2011-12. They offer Cal students a broad array of internship and employment opportunities.

Administration Tom Devlin, Director Andrew Green, Senior Assistant Director Susan Hedgpeth, Career Resources Coordinator Suzanne Helbig, Assistant Director Counseling Sarah Backes-Diaz, Interim Assistant Director, Counseling Debra Behrens, PhD Counselor Anna Carideo, Career Counselor Maria Dawson, Career Counselor Edward Free, Career Counselor Katie Hambly, Administrative Assistant Manisha Lakhotia, Career Counselor Dinorah Meyer, Career Counselor Sharron Oâ&#x20AC;&#x2122;Connor, Career Counselor Pamela Paspa, Career Counselor Santina Pitcher, Career Counselor Jennifer Racklin, Career Counselor Jim Sullivan, Associate Director Janet White, Career Counselor Customer Service Donna Chan, Administrative Assistant Loy Estropia, Customer Service Lead Pat Norton, Assistant Director for Administrative Services Danai Suthivarakom, Administrative Assistant Employer Relations Michelle Campbell, Recruiting Assistant Nancy McFarland, Senior Assistant Director of Employer Relations Trina Norris, Recruiting Assistant Carol Uno, Recruiting Assistant Dara Ziegelmeier, Assistant Director of Employer Relations

A2Z Abbott Accenture Agilent Technologies Akamai Technologies Altria Apple Aspera Autodesk Bain & Company Bank of the West Barclays Broadcom Chevron Corporation Cisco Systems Clorox Company Deloitte & Touche LLP

Dropbox Enterprise Companies Equilar, Inc. Ernst & Young LLP FactSet Research Systems Inc. First Investors Corporation FTI Consulting, Inc. GAP Inc. Genentech General Electric Goldman Sachs IMC Group Infinera Intel Just Answer KPMG LLP Lab 126 Lam Research

Location Labs Lockheed Martin Corporation Macyâ&#x20AC;&#x2122;s, Inc. Microsoft Corporation Morgan Stanley Northrop Grumman Pacific Gas & Electric Co. PricewaterhouseCoopers LLP Southwestern Company SurveyMonkey T-Mobile TCS Teach for America TIBCO Towers Watson Two Sigma Investments, LLC Visa Inc. Wells Fargo

STUDENT ORGANIZATION PARTNERS

During 2011-12 these 85 UC Berkeley student organizations collaborated with us to present programs, special events, and career and graduate school fairs. Working closely with them adds vibrancy and a student perspective to our work.

Alpha Chi Omega Alpha Chi Sigma Alpha Epsilon Zeta Alpha Kappa Psi American Inst of Architects Students American Inst of Chemical Engineers American Medical Student Assoc American Society of Mech Engineers Ascend Asian Business Assoc Assoc of Psychology Undergraduates Associated Students of the University of California Bay-Area Environmentally Aware Consulting Network Berkeley Consulting Berkeley Energy & Resources Collaborative Berkeley Group Berkeley Legal Studies Assoc Berkeley Model United Nations Berkeley Women in Business Beta Alpha Psi BioEngineering Honors Society BioMedical Engineering Society Black Engineering & Science Students Assoc Cal Berkeley Democrats Cal Opportunity Scholars Assoc Corps Cal Undergraduate Public Health Coalition Cal Veterans Group Chi Epsilon Chi Psi Chican@/Latin@ Architecture Student Assoc

UC Berkeley Career Center 2440 Bancroft Way Berkeley, CA 94720

Hours 9:00am-5:00pm Monday-Friday

Computer Science Undergraduate Assoc CS KickStart Delta Phi Epsilon Delta Sigma Pi EGO UCB Traditional Korean Percussions Engineering Student Council Environmental Sciences Student Assoc Eta Kappa Nu (HKN) Forestry Club Freshman-Sophomore Business Club Golden Key International Honor Society Graduate Assembly Haas Business School Assoc Haas Undergraduate Black Business Assoc IAESTE IEEE at UC Berkeley ImagiCal American Advertising Federation Innovative Design Institute of Industrial Engineers International Assoc of Business Communicators International Society for Pharmaceutical Engineering Jews in Engineering Latino Business Student Assoc Latino Pre-Law Society Math Undergraduate Student Assoc MCBcDNA

career.berkeley.edu Tel: 510.642.1716 Fax: 510.643.6120

Mycophytes Net Impact Business Club Omicron Delta Epsilon oSTEM Partnership for Pre-Professional Pilipinos PASAE Phi Beta Lambda Phi Gamma Nu Phi Sigma Pi Pi Tau Sigma Pilipino Assoc for Health Careers Planning Students Assoc Pre Medical Honor Society Sigma Alpha Nu Sigma Kappa Sigma Mu Delta Social Welfare Assoc for the Greater Good Society of Women Engineers Tau Beta Pi Theta Tau Toxicology Students Assoc Triangle Fraternity UC Berkeley Model United Nations UC Berkeley Solar Vehicle Team (CalSol) Undergraduate Economics Assoc Undergraduate Finance Assoc/ Undergraduate Management Consulting Undergraduate Journal of Psychology at Berkeley Undergraduate Marketing Assoc Undergraduate Real Estate Club