Marketing DTLB: A User-Generated Approach

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DTLB

METHODOLOGY QUANTITATIVE + QUALITATIVE Pedestrian Intercept Surveys 14 quEstions + Tablet + Fluid Survey App + $5 Starbucks Gift Card - key Demographics - Behaviorial Patterns - Spending HaBits - Satisfaction

ReSearch Question

322 uSABLE sURVEYS cOLLECTED

What is the Manner & EXTENT OF Economic Activities Do USers (Residents, workers, Visitors, & Tourists) Currently ENGAGe in?

Preliminary Findings Preference FOr other SOCAL DOWNTOWNS DO NOT PREFER A DIFFERENT DOWNTOWN PREFER DIFFERENT DOWNTOWN

GoalS

59%

41%

Understand User’s Perception of DTLB

RESIDENTs 34% AVG AGE 31.7 AVG INCOME $57,100 AVG Monthly EXPenditure $687

#Workout Workers 16% AVG AGE 32.7 AVG InCOME $60,700 AVG Monthly Expenditure $410

#Food USER EXpenditure by Business type

Determine Economic Impacts of USERs IN DTLB

ENTERTAINMENT

8%

9%

SERVICE

43%

RESTAURANT

Visitors 36% AVG AGE 27.5 AVG INCOME $55,200 AVG Monthly Expenditure $229

RETAIL

#DRINKS

40%

Identify Narratives for Targeted DOWNTOWN Marketing Strategies

Client: Philip Kao S. Groner Associates 200 W Broadway #290 Long Beach, Ca 90802

Tourists 14%

USers Want Better... ENTERTAINMENT

3% 12%

SERVICE

39% COmmittee Chair: Vinit MukhiJA

Retail, Restaurant, Service, & Entertainment Venues of Value Sentiment & Perceptions Who IS DTLB?

45%

AVG AGE 34.4 AVG INCOME $66,100 AVG Monthly Expenditure $72

RESTAURANT RETAIL

#TraVEL

Foursqua re: top 5 most re peatedly visited Shoreline venues Village Super Mex Greenhou se Tea, Coffee & E atery Beachwo od BBQ & the Brew ing the Auld Dubliner

LUCIA PHAN

USER GENERATED Marketing

Crowd Sourced Data Foursquare + Twitter + InStagram Urban Topic of IInterest #LONG BEACH #DowntownLongBeach #DTLB


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