Alexis J. Hoey
QUALIFICATION PROFILE Experienced Hospitality Professional with a passion for customer and member services Skilled in maximizing production through organization and communication Exceptional leadership abilities with team initiatives PROFESSIONAL PROFILE Industry Lecturer, University of Houston, Hilton College Lecturer, Introduction to Club Management
2009 - Present
Landmark Houston Hospitality Group - Houston, Texas 2010 Manager – Marketing, Events and Promotions Increased sales at Landmark properties (Hearsay Gastro Lounge, Grille 5115 in Saks) ClubCorp, Inc. - Houston, Texas 2003 - 2009 The Houston City Club - Houston, Texas 2008 - 2009 Membership Director Devised and executed sales and marketing plans for recently renovated club looking to make a return on investment Establish and maintain corporate membership accounts The Downtown Club (Met, Houston Center and Plaza Clubs) 2005 - 2009 Membership Director Devised and executed sales and marketing plans for the largest ClubCorp business and sports club Exceeded most aggressive weekly membership sales goals within ClubCorp Acquired, developed and maintained relationships with over 20 corporate clients including Hess Corp., Continental Airlines, and Reliant Energy Analyzed market research, develop concept positioning and generate prospect inventory to support sales goals Managed, mentor, and conducted internal sales training for two membership sales support staff Handled client relationship management functions which included promoting enduring relationships with a diverse clientele Bay Oaks Country Club – Houston, Texas 2004 - 2005 Private Events/Catering Director Responsible for selling, planning and coordinating all aspects of private event and meeting functions held within the club to achieve the annual private event sales plan Managed all aspects of the event to exceed the client’s expectations EDUCATION University of Houston - Houston, Texas Conrad N. Hilton College of Hotel and Restaurant Management B.S. Hospitality Management Graduated with Honors
2001 - 2005
Honors, Accreditations and Professional Associations Professional Selling Skills - Level V Certified 2008 Founder of CLUB 002 Member, Emerging Leaders (Houston Downtown Alliance) Committee Member, Health and Recreation Committee Emerging Leaders Faculty Advisor, South Region Member and previous Student Member of Club Managers Association of America (CMAA) Lonnie W. Simmons Scholarship recipient Community Involvement and Service Conrad N. Hilton College of Hotel and Restaurant Management Alumni Mentor Volunteer, Open Door Mission Board Member, Houston Live Oak Lofts homeowners association
2007 - 2010 1999 - 2010