2. Introduction

6.3. Person Centred, Relational Service Design

This report provides evidence on the following:

• Focus on Outcomes and Target Groups: The extent to which activity at a national and local level is focussed on addressing the outcomes and target groups set out in the Covid

Recovery Strategy (CRS); • Delivery of Actions: How delivery of the actions set out in the CRS is observed to be progressing nationally and locally; and • Characteristics of Policy and Public Service Design: What are the characteristics of good person-centred policy design and delivery or service redesign in the context of Covid

Recovery, including identifying some existing barriers to effective delivery.

The evidence outlined in this report is intended to function as a complement to the Covid Recovery outcome frameworks that have been developed. It seeks to provide the evidence of the activity being undertaken at both a national and local level that is having a meaningful impact on the indicators that the frameworks set out.

2. Introduction

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6.3. Person Centred, Relational Service Design

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6.3. Person Centred, Relational Service Design

9. Appendix B: Scottish Government internal review RAG Status and Comments for

4.3. CRS Outcomes in Local Service Design and Delivery

Priority Actions

8. Appendix A: Scottish Government List of Priority Actions

7. Conclusions and Next Steps

6.4. Commonly Identified Challenges

5.4. Alignment of National and Local View on Delivery of CRS Actions

5.3. Non-CRS Actions Being Pursued Locally

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