Facilities Focus, Issue 48

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The newsletter of Facilities Management at UNC Charlotte . Issue 48 | Spring 2014

Benny Reese

FOCUSED on Finding Solutions

We S. H. A. R. E. Facilities Management Values: Safety, Honesty and Integrity, Accountability, Respect for Others, and Excellence facilities.uncc.edu

Issue 48 | Facilities Focus

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FACILITIES MANAGEMENT | From the desk of the Associate Vice Chancellor

Greet i ngs from the Associate Vice Chancellor of Facilities Management Happy New Year !

The new calendar year is off to a great start with lots to keep us busy.

First, I want to commend you for your hard work in 2013 to make our campus special. Thank you – you are making a difference! As the new year begins, we find ourselves opening yet another new building – PORTAL (Partnership, Outreach, and Research to Accelerate Learning). We took possession of this unique building at the end of January.

Philip M. Jones of

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Fa ci l i t i e s M a na ge men t

MISSION To provide a quality learning, research, and living environment for the benefit of students, faculty, staff, and the community by planning, building, operating, and maintaining the campus of the University of North Carolina at Charlotte.

VISION A leader in Facilities Management distinguished by safety and excellence A proficient, responsive, and a adaptable ‘Team of teams’ Providing high quality services and facilities in an environmentally sustainable manner

CREATING A CAMPUS OF DISTINCTION

PORTAL Building

Due to the diligent efforts of the Capital Projects team it came in on time and under budget. The facility is designed to bring small businesses to campus to collaborate with faculty and researchers. It also contains a Secure Compartmentalized Information Facility (SCIF) where top secret government research can be performed. BES and FO are in the process of hiring people to staff the facility and buying supplies to keep it operational.

I want to thank everyone who worked on the campus wide power outage event during the winter holiday break. This was a truly complicated and difficult undertaking. Many of you worked long hours to make it happen. It went smoothly and was transparent to most of our students, faculty, and staff due to proper planning and good leadership.

Thanks, also, to those involved with the response during the recent snow event. It was a most challenging event, yet the best 2 Facilities Focus | Issue 48 response I have seen in a long time.

Website: facilities.uncc.edu

Our work on the Association of Higher Education Officials (APPA) Selfassessment and Award of Excellence program is moving smoothly. We submitted the award application at the end of January. We can expect a site visit from the APPA Review Team sometime in March or April. They will interview employees, customers, and senior administrators to assess our organization and determine if we are deserving of the Award for Excellence. Be ready to put your best foot forward when they arrive!

The Self-assessment and Award for Excellence application are an extension of the pursuit of our Vision – to become “A Leader in Facilities Management” and to “Create a Campus of Distinction.”

Everything we do is an effort to make us better at our jobs, which are serving the campus community and making UNC Charlotte a special place to live, work, and learn. To accomplish this, our three key business drivers of customer service, continuous improvement, and teamwork need to maintain our priority.

Thanks for the fine job you do daily.

We are half way through fiscal year 2014.

I know with your diligent service to the University, the best is yet to come!

Philip M. Jones Associate Vice Chancellor for Facilities Management

facilities.uncc.edu

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Spring Issue | February 2014

Facilities Management, a department of Business Affairs

Do Things Better.

Do Better Things.

Do The Right Thing.

Philip M. Jones Associate Vice Chancellor

2

Message from Chancellor Philip L. Dubois

3

Personnel Pipeline

4

Employee of the Quarter | Benny Reese, Facilities Information Systems

5

Team of the Quarter | Moore Hall Flood Clean Up Team

6 7 8 9

Focus on Staff Safe Teams of the Year Safe Teams of the Quarter Awards for Excellence Attendance Awards p. 5

Editor Beverly Imes

10 Welcome New Employees Gridiron Great | Lacy Brumley 11 Focus Feature | Be the Match

Staff Solomon T. Franklin Elizabeth Haddock Ronda Latham Laurie Manderino Shelly Theriault Proofreaders Elizabeth Frere Devin Hatley Photographers Kathy Boutin-Pasterz Wade Bruton Shannon Caveny-Cox Joyce Clay Clyde Derberry Robyn Flowers Brian Guns Devin Hatley Brian Kugler

Thanks to all contributors!

12 New FM Supervisors Althea Cook and Chris McKinney

13 Construction and Demolition Recycling

p. 10

14 PORTAL: Inside and Out 15

BES Focuses on Customer Service

16

Share Suggestions for Earth Day Upcoming Events

17

p. 15

Birthdays

Facilities Focus is a communication tool for the benefit of all Facilities Management employees to develop a better informed workforce, to foster a greater sense of community, and to build morale.

Your ideas are welcomed and appreciated for future issues.

Please look online for the newsletter at: http://facilities.uncc.edu/home/facilities-focus-news/facilities-focus-news

facilities.uncc.edu

Issue 48 | Facilities Focus

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FACILITIES MANAGEMENT | Message from the Chancellor

Greetings from Chancellor Philip L. Dubois Dear Colleagues, I hope you have returned from our winter break ready to take on the new challenges of 2014.

We can look forward to another year of dramatic change at UNC Charlotte and I know we can count on you as we move our university forward, bigger and--more importantly--better than ever.

Phil Dubois

But before we get too far into 2014, I want to take this opportunity to thank you for your hard work in 2013. It was quite an eventful year, including our largest ever enrollment; a variety of new buildings completed and in progress; a number of recognitions received by our faculty, staff, and students; and the emergence of 49er football and the completion of a successful inaugural season.

Your dedicated efforts--day in and day out--have made a tremendous positive difference in the impression we were able to make with our students and their families, with thousands of 49er sports fans, and with guests from the local community and around the world. As we gear up for another action-packed year, please know how much you are appreciated. We couldn’t do what we do without you!

Cordially,

Philip L. Dubois Chancellor

AVC’s Manage by Walking Around Phil is coming to hear from YOU! ►► Monthly informal visits to various sections in their work spaces ►► Hear directly from employees in small groups ►► Learn firsthand about successes, challenges, ideas for change and issues ►► Take ideas and problems back to leadership for implementation or resolution With a staff of over 400 people, it is challenging to talk with everyone during the year even at our fellowship events. Hence, the AVC’s Manage by Walking Around. It is my goal to have face to face contact with you to hear what’s going on in your areas.

Phil 2

Facilities Focus | Issue 48

facilities.uncc.edu

Personnel Pipleline | FACILITIES MANAGEMENT

Personnel Pipeline Annual Performance Evaluation

Change in NC Tax Exempt Status

The current Performance Management Cycle begins March 1

Per a new NC tax law recently passed as

and ends the last day of February. This is defined by the State

of January 1, 2014, all state employee NC

of North Carolina. The Annual Performance Evaluation must be

tax exempt statuses were reset to “Single,

completed and submitted with all required electronic signatures

0” unless the employee has already contacted UNC Charlotte

(employee, supervisor, AND reviewer) to Human Resources no

Payroll to change.

later than Wednesday, April 30, 2014.

If you haven’t already changed it, and would like to, please fill Performance Management is among a manager’s most

out the form from the NC Department of Revenue’s website

important leadership responsibilities. The interim and annual

http://www.dornc.com/downloads/nc4.pdf and then send to

performance evaluation process provides a structured forum

Payroll in Reese Administrative Building. If you are unable to

to provide constructive feedback and or observations to direct

download this form, your supervisor can print it for you. If you

reports regarding their respective work performances during

took care of this in December, 2013, then no action is needed.

the current and past evaluation cycles (March 1 - February 28).

This process provides an important opportunity for a manager and employee to:

Please contact Payroll at 704-687-5798 if you have questions.

FM Academy News

1) Recognize accomplishments and or identify developmental needs; 2) Promote greater understanding of current and or future goals (University, departmental, work unit), as well as, their specific role in facilitating achievement of these objectives; 3) Discuss skills development and enhancement opportunities to encourage continuous learning and enable career growth

Facilities Management had its second “on-site” technical training session in December – “Pump Repair and Maintenance”. Thirty FM technicians attended this two day workshop delivered by

All SPA Performance Evaluations are to be submitted electronically through the Human Resources Management System (HRMS). User guides and other training materials related to the electronic submission of performance evaluations are available at http://hr.uncc.edu/compensation-and-positionmanagement/performance-management. Process participants who serve as a manager and or reviewer of an SPA employee will need to become familiar with their respective role(s) in the electronic evaluation process.

Please carefully review all of your Performance Evaluation tabs before submitting to the Evaluation Reviewer for final approval and submission as “Evaluation Complete.” If you have any questions or need additional assistance, please contact Facilities Management’s HR Manager, Jennifer Smith, at 704687-8470 or Personnel Specialist, Robyn Flowers, at 704-6878002. You may also contact the main HR Classification and Compensation Department at 704-687-0657.

American Trainco.

Pumps are the second most used piece of equipment in the world, so having a trained and knowledgeable workforce is crucial to keeping our facilities and equipment up and running.

Comments from attendees: “…my supervisor encouraged us to take this course and I’m glad I went. I liked having it on campus because everyone could relate to the same pump and maintenance issues” “This pump repair class was very informative and helpful for the work that I do.” “… very relevant topic. This will help immensely with diagnosing problems and making sure we order the correct equipment for the proper application” Thank you to all the attendees!

Clyde Derberry, Facilities Business Office

facilities.uncc.edu

Issue 48 | Facilities Focus

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FACILITIES MANAGEMENT | Employee of the Quarter

Employee of the Quarter: Benny Reese (Facilities Information Systems) Nominated By Fred Brillante, Director, Facilities Information Systems

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ongratulations go out to Benny Reese, Business Applications Analyst,

for being awarded “Employee of the Quarter.” The nomination was for Benny’s extensive work in integrating SDI’s Punch-In system with ARCHIBUS. Benny’s initiative and commitment enabled him to facilitate the completion of the project, which ultimately saved approximately $20,000 because Facilities Management did not have to outsource this work. Those funds were then available to be allocated elsewhere to the much needed capital projects enhancements.

Prior to his work, users were going into ARCHIBUS on a daily basis to fix parts errors. Because of his holistic approach to development, he elected to rewrite much of the antiquated module used to transfer data between Archibus and SDI. He even put in monitoring to notify FIS if there is a failure.

The result has been an improved and faster system with fewer errors.

Benny started work in February 2013. His primary job responsibilities are Phil Jones presents EOQ Award to Benny Reese

ARCHIBUS development and maintenance. He knew very little about ARCHIBUS when he started in this position and has become so skilled now that the vendor calls to ask him questions. His hard work, technical skill, and motivation make him a great asset to the University.

Benny is married and has a two year old daughter. He is a huge gamer, playing all types of games. When asked about his job in Facilities Information Systems Benny responded, “I really enjoy my job, FM has

The Employee of the Quarter award is presented to an individual who goes beyond expected duties, consistently maintains a high level of work, exhibits outstanding customer service and/or demonstrates creativity, safety, and noteworthy behavior over the course of the quarter.

become a second family to me.”

Thank you Benny for your hard work!

FIS Mission Statement Facilities Information Systems provides ongoing consulting, research, training, administration, and systems implementation and support to Facilities Management; constantly striving to improve business operations and services.

Technical roles are designed to assist departments by building or evaluating business applications; writing data interfaces to the major systems; web development; and system support, including application administration, report writing, and project management.

Support is also provided to Facilities Management departments in the areas of Information Systems policy and procedure; process analysis; strategic planning, operational planning and performance measures relating to systems and systems development.

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Facilities Information Systems (FIS) continually works as a “Team of Teams” to CREATE A CAMPUS OF DISTICTION at UNC Charlotte

Facilities Focus | Issue 48

facilities.uncc.edu

Team of the Quarter | FACILITIES MANAGEMENT

Team of the Quarter: Moore Hall Flood Team (BES) Nominated By Greg Kish, BES Field Coordinator

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ongratulations to Candis Robinson, Sintanis Joline, and

Mario Moore!

Candis Robinson, Supervisor of Building Environmental Services (BES), Library Zone, was dispatched by Campus Police for assistance at Moore Hall at 1:20 a.m. A large flood issue occurred on the ninth floor, requiring the use of a wet vac. Ms. Robinson informed dispatch that the Residence Halls

Sintanis Joline

Mario Moore

Phil Jones

were outside the jurisdiction covered by her zone. The need was great and immediate attention was needed as expressed by the resident assistant; therefore, Ms. Robinson sent team member, Sintanis Joline, who drove over with a truck. With the assistance of Mario Moore, they were able to transport two wet vacs to help clear out the flood.

After approximately 1 ½ hours, the duo was able to extract the water from the main areas near steps, elevators, bathrooms, as well as student rooms. Overall, the entire process went smoothly. Although they were soaked from the work performed, the job was successfully completed by FM BEST II’s.

The team’s overall goal and part of Building Environmental Service’s mission is to provide a safe and healthy campus, which was shown at the completion of the work performed.

The duo was encouraged to assist as part of a team focus to help Campus Police and maintain safety for students and faculty who live and work on campus.

C O N G R AT U L AT I O N S : To : Ca n d i s R o b i n s o n , M a r i o M o o r e , a n d S i n t a n i s J o l i n e , w h o w e r e h o n o r e d w i th th e A s s o c i a t e Vi c e Ch a n c e l l o r ’s Te a m o f th e Qu a r te r Aw a r d f o r O c t o b e r - D e c e m b e r 2 0 1 3

The Team of the Quarter award is presented to a team with exceptional performance above and beyond expected duties exhibiting outstanding customer service with fellow workers and the University Staff, demonstrating creativity and initiative that results in outstanding measurable outcomes during the quarter.

Candis Robinson, Sintanis Joline, and Mario Moore exemplified great customer service in assisting Residence Life and protecting our students and thus deserve to receive the Award for Excellence.

Moore Hall

Candis Robinson Candis and her team provided great customer service and Candis Robinson, BES Supervisor of the Library Zone, covers the Atkins Library and the Smith Building Candis has been with the University for 17 years

facilities.uncc.edu

She currently suporvises 14 of BES Technicians

helped to protect students in Moore Hall with their prompt and effecicient response. Congratulate them when you see them !

Issue 48 | Facilities Focus

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FACILITIES MANAGEMENT | Focus on Staff

S a fe TEAM S of t he Year

(Statistical Information provided by UNC Charlotte Safety Office)

The following Teams had NO accidents Calendar Year 2013 Facilities Operations (FO) Fire Alarms/High Voltage, Lock Shop, Renovations, Steam Plant, Zone 2, Zone 3, Zone 4, Zone 5, Zone 6, and Zone 7

Building Environmental Services (BES) Center City Building (CCB), Colvard, Charlotte Research Center (CRI), East, EPIC 2, Library, North,South, West, and Woodward

Steve McMiller (South) Mike Harris (CCB) Randy Hudson (Steam Plant) Jessica Deal (Fire Alarms/High Voltage) Jeff Efird (Renovations) Katherine Humphries-Jenkins (North) Andy Lavoie (Lock Shop) Steve Tallent (Zone 3) Sammy Moore (Zone 4) First Shift - P i c tu r e d above from left to righ t:

Jim Harris (Zone 5) Brien Clapton (Zone 2) Bob Fitzgerald (Zone 6) Safe Teams of the Year (2013)

James Brown (Colvard) Wilfride Joline (Woodward) Tomasa Bonilla (CRI) Franjo Pauler (Library) Debra Mayfield (West) Reginald Dempsey (EPIC 2) Johnnie Doyle (East) Safe Teams of the Year Second & Third Shift - P ic tu r e d above from left to right:

(2013)

CONGRATULATIONS FACILITIES MANAGEMENT 2013 WAS THE BEST SAFETY RECORD SINCE 2001 ONLY 11 ACCIDENTS! 6

Let’s keep the trend moving downward as “0” is our goal !

Facilities Focus | Issue 48

facilities.uncc.edu

Focus on Staff | FACILITIES MANAGEMENT

S afe TE AM S of the Q u ar t e r

(Statistical Information provided by UNC Charlotte Safety Office)

The following Teams had NO accidents October - December 2013 Facilities Operations (FO) Automotive, Fire Alarms/High Voltage, Lock Shop, Renovations, Steam Plant, Zone 1, Zone 2, Zone 3, Zone 4, Zone 5, Zone 6, and Zone 7

Building Environmental Services (BES) Center City Building (CCB), Colvard, Charlotte Research Institute (CRI), East, EPIC 1, EPIC 2, Library, North, South, West, and Woodward

Brien Clapton (Zone 2) Randy Hudson (Steam Plant) Bob Fitzgerald (Zone 6) Jeff Efird (Renovations) Courtney Sherman-Coke (Automotive) Danny Dang (Fire Alarms/High Voltage) Steve Tallent (Zone 3) Jim Harris (Zone 5) Sammy Moore (Zone 4) First Shift - P i c tu r e d above from left to righ t:

Steve McMiller (South) Katherine Humphries-Jenkins (North) Dan Mullins (Zone 1) Mike Harris (CCB) Andy Lavoie (Lock Shop) Allen Gayden (EPIC 1) Safe Teams of the Quarter (Oct.-Dec.2013)

Reginald Dempsey (EPIC 2) Radmila Pavlovic (CRI) Diana Parks (Colvard) Johnnie Doyle (East) Franjo Pauler (Library) Shari Thompson (West) Wilfride Joline (Woodward) Second & Third Shift - P ic tu r e d above from left to right:

Safe Teams of the Quarter (Oct.-Dec.2013)

2013-2014 Facilities Management Safety Slogan

STAKE YOUR CLAIM, facilities.uncc.edu MAKE SAFETY YOUR AIM

Issue 48 | Facilities Focus

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FACILITIES MANAGEMENT | Focus on Staff

Pro mo t i o ns & N e w E m p l o y e e s (October - December 2 01 3) Promotions

New Employees

Grounds Mike Klemmer, Supervisor II

Building Environmental Services (BES) Lee Allsbrook, BES Technician (North) Randy Sidbeck, BES Technician (Friday) Pauline Zensu, BES Technician (Colvard)

Recycling Robert Bonds, BES Technician - Recycling

Central Operations Christopher Liner, Facilities Condition Assessment Program Manager

Zone 2 Ed Diaz, Supervisor David Elledge, Electrician Terrell Morris, Maintenance Mechanic IV

Capital Projects Donia Schauble, Facilities Construction Engineer II

Zone 3 Matthew Smith, Supervisor

Facilities Information Systems Jonathan Coty, Business and Tech. Appl. Analyst

Zone 4 Chris McKinney, Supervisor

Facilities Planning Dr. Michael Lizotte, Sustainability Officer

Grounds Eric Pointer, Grounds Worker Christopher Hamm, Grounds Worker Casey Kyle, Grounds Worker

Zone 5 Barclay Brantley, HVAC Technician Nick Gray, Maintenance Mechanical V

Zone 4 Kenyel Spaulding, HVAC Mechanic

Tea m A w a rd fo r Exc e l l e nc e Team Awards Natural Gas Safety Don Henry and James Mechum Steam Plant

Fretwell Valve Replacements John Renwick, Zone 4 Eric Walcott, Patrick Foley, Barclay Brantley, Nicholas Gray, Zone 5 Arnold Vanhoy, Zone 6 Nelly Lezama, BES

Rowe Elevator Modernization Marvin Mackey, Nicholas Gray, and John Beno, Zone 5

Zone 5 (Left to Right): Marvin Mackey, Nicholas Gray, and John Beno

A pplau s e C a rd s

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Individual

Team

Jim Harris, Zone 5

Michael Rogers, Renovations Tim Smith, Renovations James Williams, Renovations Marvin Mackey, Zone 5 David Elledge, Zone 2

Facilities Focus | Issue 48

FRIENDLY REMINDER Compensatory time earned for the quarterly Employee Awards Program must be used within 90 days of receipt. If you do not use it, you will lose it!

facilities.uncc.edu

Focus on Staff | FACILITIES MANAGEMENT

Pe rfec t A tte n da n c e Team Awards

Capital Projects John Neilson Doug Walters

Automotive Kathy Fisher Building Environmental Services Jonathan Bell James Brown Sam Coleman* Althea Cook Cannise Evans Virgie Fewell Mike Harris Katherine Humphries-Jenkins Bernetta Lee Christinia Lennon Tony Menton Aaron Moore Franjo Pauler Marijan Pavlovic Sherby Price Ollabell Stafford Beverly Starcher Lamiya Whittenberg

Design Services Steve Burt Mac Fake Facilities Business Office Noella Paquette Grounds Mark Blackwelder Jon Canapino Joey Cochran Bart Davis Gary Edwards James Gentle Jon Hadden Rob Kennedy Mike Klemmer Dennis Lubert Steve Plott Virgil Torrence

Recycling Lee Arnold Kelly Freshcorn Dot Munson*

* Denotes 5 consecutive years award

Renovations Michael Rogers Steam Plant Randy Hudson James Mechum Billy Poston Zone 2 Lacy Brumley Brien Clapton Zone 5 Nicholas Gray David Smith

E xce l l en t A tte n da n c e Team Awards Perfect Attendance (1st Shift)

Design Services Amanda Caudle

Grounds John Butcher

Building Environmental Services Walter Alexander Brian Guns Catherine Harris Bonnie Peoples

Recycling Shannon Caveny-Cox Steam Plant John Reid Castor Wes Wright

Facilities Information Systems Pamela Duff

Perfect Attendance (2nd and 3rd Shift)

Perfect and Excellent Attendance Breakfast Thursday, February 27, 2014 7:30 a.m.

Student Activity Center Salons C and D

To view awards photos and read detailed descriptions of nominations, visit: ht t p: / / f aci l i t i es. uncc. edu/ ho me / a w a rd s - p ro g ra m/ a w a rd - re c i p i e n t s / a w a rd - re c i p i e n t s

facilities.uncc.edu

Issue 48 | Facilities Focus

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FACILITIES MANAGEMENT | New FM Employees

We l c om e N e w FM Em plo yees

By Pamela Duff, Facilities Information Systems Jon Coty came onboard as the newest

The Capital Projects team

member of the Facilities Information

would like to introduce a

Systems team on November 18, 2013.

new member of our team,

As one of our Systems Analysts, Jon’s

Donia Schauble. Donia,

responsibilities include assisting the

who is originally from

team with assigned ARCHIBUS project

Wiesbaden, Germany,

tasks, creating database applications

is a licensed architect

utilizing JAVA and Oracle, and

and a UNC Charlotte

troubleshooting ARCHIBUS issues.

Jon Coty

By Dorothy Vick, Capital Projects

Donia Schuable

honors graduate.

J

D

experience. He previously worked at SGS – Analytical

sector projects, making her an outstanding addition to our

Perspectives, where he worked as a Programmer/Analyst

engineer dominated team. Donia is married, has a nine year old

developing and maintaining in-house software.

daughter, and she and her family enjoy spending time outdoors,

on brings over four years of Java, one year of Oracle and

almost five years of database and systems development

onia spent the last 17 years working at a private design

firm in the Salisbury area that was involved in public and private

skiing, and hiking.

Jon received a Bachelor of Science in Computer Science from Coastal Carolina University. Prior to moving to the Charlotte area,

Donia has been with us since October 30 and manages Belk

Jon lived in Wilmington for almost five years. His hobbies include

Gym Renovation which will begin construction in May 2014,

video games and personal programming projects.

Campus Wide Roof replacement which will begin construction in May 2014, and Residence Hall Phase XV which will begin

We are excited to have Jon on our team, and we know that his

Advanced Planning in Spring 2014.

skills will be an asset in supporting our Facilities Management team and the University.

Her office is located on the second floor of the Facilities Management/Policy Building, Room 200 B. Feel free to

Feel free to stop by, say hello, and welcome him to the Facilities

stop by, say hello, and welcome her to the Facilities team.

team. He is located on the second floor of the Facilities Management/Police Building, Room 230.

Zone 2’s Lacy Brumley was a gridiron great.

A native of Kannapolis, he was a high school football star and an offensive tackle for Clemson University. He was named to the All-Atlantic Coast Conference team in 1977.

Did you know he was also drafted by the Denver Broncos in 1978! As Denver was recently in Super Bowl XLVIII, this is a timely tidbit.

Known as a personable team player who provides exemplary customer service, Lacy is a Maintenance Mechanic V and has been with Facilities Management since 2010.

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Facilities Focus | Issue 48

facilities.uncc.edu

Facilities Focus Feature | FACILITIES MANAGEMENT

BE T H E M A TCH

By Eric Walcott, Facilities Operations

W

e all know the statistics. Everyone will somehow be

affected by cancer at some point during their lives. My name

http://bethematch.org

is Eric Walcott and I’m no different. For a long time I did what I thought was all I could do. I wore the pink ribbons to raise

This is where the education starts. You have to pass a quick phone

awareness and donated what I could to cancer research

interview about your willingness to donate then they explain the

foundations. Recently, that has changed and I wanted to share

process. There are two processes to extract bone marrow. The

what I have learned with everyone.

first one is used 30 percent of the time and involves being put under anesthesia for a couple of hours while they take a needle

It started in 2009 with a campus blood drive. I went in to donate

and extract the marrow from your hip. Don’t worry. I was making

blood and the nurse asked me if I would like to become a bone

the same face you are. However, we are saving a life here so this

marrow donor through the Be The Match. She explained that

is easy. The second way is much cooler. They give you injections

all she needed was an extra vial of my blood to be tested and

over the course of 5 days that make your body mass produce bone

then it would be kept in a registry. Since she already had the

marrow. When your body over produces bone marrow, it distributes

needle in my arm and I was feeling a little woozy, I said yes.

what it doesn’t need into your blood stream. Apparently this makes

Soon after, I

you feel like you have the flu without the nausea. What they are

started receiving

basically saying is, “It could be worse.” Gee, thanks. Then they put

“...feeling a little woozy, I said yes.”

a monthly online newsletter. The newsletter mainly consists

one needle in one arm and another in the other arm. They take the

of testimonials from people who have donated bone marrow

blood out of one arm, extract the marrow, and put the clean blood

and those who have survived because of it. I received this

back in the other arm. So all you have to do is sit there and jam to

newsletter every month for over four years. It was the only

Barry Manillow tunes for four to six hours. Both procedures take

communication I had with the foundation and frankly, all I ever

about two to three weeks to fully recover. Again, we are saving a

expected to have. I continued to wear the pink ribbons and

life here so this is easy. I hope you are ready because now it’s time

donate when I could and now there was a vial of blood with my

for the really cool stuff.

name on it……somewhere.

The nurse at the end of the line had so much information that I Then, on Halloween 2013, I got a different message. Instead

couldn’t keep up. Then she said one thing, very nonchalant, that

of the usual newsletter, I got a message saying, “You have

really stuck with me.

been identified as a possible match for a 58 year old man.

When you donate bone

Call immediately.” I would love to tell you I handled this news

marrow to a patient, their blood type changes. It becomes whatever

with the honor and dignity it deserved. I would love to tell you I

blood type you are. You change their physiology. You will always be

hadn’t stopped reading the newsletter after four years. I would

a part of their life. When I share the fact that I now watch what I put

love to tell you I didn’t think one of my co-workers had signed

in my body and the fact that I’ve lost 20 pounds since Halloween,

me up on a dating website. Unfortunately I can’t. However,

you’ll understand that a man I’ve never met has added years to my

when I looked at the message a second time it finally clicked.

life as well.

“You change their physiology.

You will always be a part of their life.”

That vial of blood that the nurse took over four years ago with my name on it may actually give me a chance to put the ribbons down for a moment, donate something other than a dollar and save a life. I made the call.

For more information go to www.bethematch.org.

Raise awareness of this program and offer help to others.

One simple action gives hope for a cure

facilities.uncc.edu

Issue 48 | Facilities Focus

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FACILITIES MANAGEMENT | Spotlight

C on g r a tu l a ti o n s to Ne w Su p ervisors

By Christy Case and Brison Tousey, FO

By Solomon T. Franklin, BES&R

Congratulations to Althea Cook New EPIC Zone Supervisor

Althea Cook

Congratulations to Chris McKinney New Zone 4 Supervisor

Chris McKinney

Building Environmental Services and Recycling would like

Facilities Operations would like to send a big

to send a big congratulations to Althea Cook for her recent

congratulations to Chris McKinney for his recent

promotion! Due to her hard work and diligence, she is now

promotion! Due to his hard work and diligence, he is

the EPIC Zone Supervisor.

now the Zone 4 Supervisor.

Ms. Althea Cook accepted a promotion from EPIC Night

Chris has been working with Facilities Operations

Shift BES Lead Technician to EPIC BES Supervisor. She

for 19 years as an Electrical Technician. Since his

joined Facilities Management in 2011 and has 25 years of

promotion, he now supervises dining services,

supervisory experience. Please join us in supporting her

catering and oversees kitchen equipment.

as she takes on the added responsibilities of supervising the BES EPIC Zone.

Chris has had many accomplishments during his time with Facilities Operations, including Facilities

Ms. Cook’s office is located in EPIC room 1241 and

Management’s Employee of the Quarter and was a

her direct line is 704-687-1810.

2010 finalist for UNC Charlotte Employee of the Year.

Her email address is

agcook@uncc.edu. Ms. Cook is responsible for BES services in EPIC, Grigg, Duke, both Motorsports buildings,

He also worked for the fire department for 12 years,

Bioinformatics, PORTAL, Wells Fargo Fieldhouse, Robert

where he was the Assistant Chief. We are pleased to

and Miriam Hayes Stadium, RUP 2, and the Athletic

congratulate Chris on his promotion to Zone 4 Supervisor

Storage Building next to parking lot 14.

and we are sure that he is looking forward to everything his new position entails.

Devin Hatley

CHEERS to Devin for his work as a Board Member with Keep Mecklenburg Beautiful. Pictured left is Devin receiving the Keep Mecklenburg Beautiful Recognition Award.

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Recycling | FACILITIES MANAGEMENT

C on s tr u c ti on a n d De mo li ti on Recycling

By Devin Hatley, Recycling

F

or many, when they think of recycling, they may think of

bottles, cans, and paper. But for recycling at UNC Charlotte and Facilities Management in particular, we cover so much more. Located behind the Facilities building, our compound is home to various dumpsters and containment areas for different types of collected materials.

Our Construction and Demolition (C&D) program began in 2004 as part of a way to further reduce waste on campus, comply with state regulations, and in some cases save money on tipping fees or receive a slight monetary return on materials.

I mean, who throws away metal right?

The compound is a centralized staging area for many of our recyclable materials which get picked up on a weekly and sometimes daily basis that includes steel and aluminum, end of life construction materials, propane canisters and the like. We also collect higher quality metals such as copper which can be sold for market value.

In addition to the metal bins, we also have one for tree clippings and yard waste, which is particularly robust in the springtime. Yard waste clippings are hauled to Wallace Farms in Huntersville to be transformed into mulch, which will then be sold to the general public for domestic use.

The C&D bins are collection points for broken furniture, wood waste, concrete etc., which are transported to a C&D landfill in Harrisburg on Highway 49. Pallets are collected in a containment area and recycled on a call-in basis. If you handle any of these materials as part of your daily routine, please help us by sorting them into the correct bin. For more information on the C&D recycling program, or if you have any questions about separation, please contact Shannon CavenyCox at 7-0605.

E ss en ti a l Emplo ye e Im pa c t (S now Removal 2014 )

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FACILITIES MANAGEMENT | Capital Projects

POR TA L Bu i ldi n g U pda te

By Dorothy Vick, Capital

T

he PORTAL (Partnership, Outreach, and Research to

Accelerate Learning) Building.This newest landmark to the CRI campus will offer opportunities for research, business development, entrepreneurial activity, and university partnerships. Occupants of the Ben Craig Center, such as the Small Business and Technology Development Center (SBTDC) are relocating to the PORTAL building. The PORTAL Grand Opening and Dedication is February 28.

PORTAL Exterior

PORTAL Interior

BES & Re c yc li n g PORTA L T our

The BES & Recycling leadership team received a tour within PORTAL from Charlotte Research Institute’s Associate Director for Infrastructure, Chip Yensen, prior to its opening to get a feel for how the operation will flow.

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BES & R | FACILITIES MANAGEMENT

C us to mer S e r vi ce Fo cu s: BES Zone S t udy & Liaison Cards

By Solomon T. Franklin, BES & R

B

uilding Environmental Services (BES) and Recycling cares for UNC Charlotte’s built environment to provide a safe and healthy campus. We achieve this by routinely cleaning, recycling, and conserving university resources.

Over the last year, BES&R has been focused on continuous improvement. Two deliverables to achieve this goal are: conducting a Zone Study and creating Liaison Cards to improve customer service and communication.

We will deliver a final recommendation of the newly proposed schedules and geography for the BES Zones by March 2014 and give a future update in the next issue of Facilities Focus. Stay tuned!

BES Liasion Card example (Cameron Hall)

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FACILITIES MANAGEMENT | Upcoming Events

M ar k Y ou r Ca le n da r s UNC Charlotte will be celebrating Earth Day with events during the week of April 15-22. To help grow this event week, we need suggestions for events that will attract students, faculty, and staff.

This is a good opportunity to educate the campus on issues important to Facilities Management, such as maintaining a clean and safe campus, efficient use of energy, water, and materials, and helping members of the campus gain the same benefits at home and in our communities.

If you have a suggestion or want to remind us of a good event from the past that we should bring back, please contact Mike Lizotte, University Sustainability Officer at mlizotte@uncc.edu.

By Mike Lizotte, Facilities Planning

UPCOMING EVENTS March 17-21 - Supervisors Toolkit April 9 - Campus Clean Up April 11- 2014 Summit of the Women + Girls Research Alliance April 16 - Earth Day April 23 - National Administrative Professionals Day April 30 - Annual Performance Evaluations Due to HR

VOLUNTEERS NEEDED It’s time to begin planning our annual Facilities Management fellowship picnic which is held in May. To make this event a success, we need a volunteer from each unit.

If you have not done so, please send the name to Beverly Imes at brimes@uncc.edu today.

ALL EMPLOYEES MEETINGS April 17, 2014 (1st Shift) 10:00 am | McKnight Hall April 24, 2014 (2nd / 3rd Shift) 10:00 pm | CHHS 281

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Did You Know?... You can go to the Campus Special website: http://www.campusspecial.com/unc-charlotte/coupons | Issue 48 for Facilities all typesFocus of discounts for UNC Charlotte faculty/staff.

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Birthdays | FACILITIES MANAGEMENT

H a p p y B i r t h d ay Fe bru a ry - A pri l 2014

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The University of North Carolina at Charlotte Facilities Management 9201 University City Blvd.

Charlotte, NC 28223-0001

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Mission To p r o v i d e a q u a l i t y l e a r n i n g , r e s e a r c h , a n d l i v i n g e n v i r o n m e n t f o r t h e b e n e f i t o f s t u d e n t s , f a c u l t y, s t a f f , a n d t h e c o m m u n i t y b y p l a n n i n g , b u i l d i n g , o p e r a t i n g , and maintaining the campus of the University of North Carolina at Charlotte.

Vi s i o n • • •

A leader in Facilities Management distinguished by safety and excellence.

A p r o f i c i e n t , r e s p o n s i v e , a n d a d a p t a b l e ‘ Te a m o f t e a m s ’ .

Providing high quality services and facilities in an environmentally s u s t a i n a b l e m a n n e r.

C R E AT I N G A C A M P U S O F D I S T I N C T I O N

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