Facilities Focus, Issue 50 by UNC Charlotte

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Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | From the desk of the Associate Vice Chancellor

Greet i ngs from the Associate Vice Chancellor of Facilities Management

Our Facilities Management Team has

much to be proud of. The APPA Award for Excellence, highlighted on pages 10 and 11 of this issue of Facilities Focus, marks our organization as a “Leader in Facilities Management distinguished by safety and excellence” which is the first line of our vision statement. What an honor to be recognized nationally by our peers in the industry. The award is really a testament to the hard work each of you put in to ‘Creating a Campus of Distinction’ at UNC Charlotte. We are 400 strong and each of you contributes to our success and the success of the University in your own special way. Thank you! Philip M. Jones of

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Creating a Campus of Distinction

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Fa ci l i t i e s M a na ge men t

MISSION To provide a quality learning, research, and living environment for the benefit of students, faculty, staff, and the community by planning, building, operating, and maintaining the campus of the University of North Carolina at Charlotte.

VISION A leader in Facilities Management distinguished by safety and excellence A proficient, responsive, and adaptable ‘Team of teams’ Providing high quality services and facilities in an environmentally sustainable manner

CREATING A CAMPUS OF DISTINCTION

Of course we cannot rest on our laurels. There is much work to be done and improvements to be made as we start the new academic year. Students have arrived on campus and the second season of football at UNC Charlotte has begun. Many of you have been and will continue to be involved in facilitating these two important happenings. We are entering a new era in capital construction. As the number of new buildings being constructed has dwindled, we have embarked on a season of major renovations.The final phase of a multiyear modernization of Kennedy building is just finishing. Belk Gym and Holshouser Hall renovations are underway. Planning has started for major renovations of Burson, Colvard, and the Denny Complex. Multiple re-roofing projects are underway. The good news is that the University has seen fit to allocate money to bring these older buildings up to modern standards. A project to realign Phillips Road to intersect with Craver and provide a new bridge over Toby Creek (that will not flood) will get underway this fall. This project will also include improvements to Craver and the Cameron - Mary Alexander intersection.

2 Facilities Focus | Issue 50 Website: facilities.uncc.edu

This is the “Golden Issue” of Facilities Focus - we are celebrating its 50th production. When we started this publication in 2001, no one could have imagined the amazing transformation of both the campus and our FM organization that has since taken place over the past decade. Throughout the fast paced changes and growth over that time, Facilities Focus has served as an outstanding communication tool. It was developed as a result of employee feedback to improve communication within the department. It has become our “family newsletter” so to speak. It is another example of excellence and continuous improvement in the department. It just keeps getting better with every issue. I want to commend the editors and contributors who make this important initiative a reality every quarter. Beverly Imes deserves special recognition as the Editor-in-Chief who has made the effort amazingly successful over most of these many years. As we enter this new season, stay focused and keep striving for excellence through our key business drivers - team work, customer service, and continuous improvement as we create a campus of distinction.

Philip M. Jones Associate Vice Chancellor for Facilities Management

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Contents | FACILITIES MANAGEMENT Nort

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Ins i d e th i s Is s ue

Creating a Campus of Distinction

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Fall Issue | August 2014

Idea of the Year - Christy Case

Facilities Management, a department of Business Affairs

Team of the Quarter Friday Sewer Repair Team

Safe Teams of the Quarter

FM Training Academy - OSHA Certifications

Promotions | New Employees | Awards for Excellence

Personnel Pipeline

Facilities Focus Feature - Arnold Vanhoy

Design Services and Capital Projects

Do Things Better. Do Better Things. Do The Right Thing. Philip M. Jones Associate Vice Chancellor

Editor Beverly Imes Staff Beth Brown Solomon T. Franklin Ronda Latham Laurie Manderino Shelly Theriault

p. 5

p. 8

10 Facilities Mangaement Wins APPA Award for Excellence 12 Facilities Focus Celebrates 50th Edition 14 Fiscal Year 2014 Highlights 16 BES Continuous Improvement

Proofreaders Elizabeth Frere Devin Hatley

17 Did You Know?

p. 10

18 Reuse and Recycling Made Easy Photographers Lee Beard Kathy Boutin-Pasterz Wade Bruton Sherry Cealeigh Amanda Caudle Clyde Derberry Robyn Flowers Solomon T. Franklin Kelly Freshcorn

19 Sustainability 20 Whatâ&#x20AC;&#x2122;s Happening on Campus? 21 Birthdays

Facilities Focus Staff and Contributors

Thanks to all contributors!

Facilities Focus is a communication tool for the benefit of all Facilities Management employees to develop a better informed workforce, to foster a greater sense of community, and to build morale. Your ideas are welcomed and appreciated for future issues.

facilities.uncc.edu

Please look online for the newsletter at: http://facilities.uncc.edu/about-us/facilities-focus-news

Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | Idea of the Year

Idea of the Year - Christy Case, Facilities Operations By Laurie Manderino, Facilities Planning

ongratulations to Christy Case who was presented the “Idea of the Year” Award. Christy’s idea was to create the Facilities Operations (FO) Work Study Student Resource Page through UNC Charlotte’s Google account.

Christy Case

Phil Jones

The resource page has since been implemented and includes contact information, a calendar for the student’s scheduled work days, and options for posting questions/concerns and uploading and downloading to-do and completed documents.

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First Shift Members of the BES 2013 Advisory Board and Ms. Christy Case – From left to right: Sherby Price, Reginald Dempsey, Tracy Ivey, Lily McDuffie, Althea Cook, Gloria Chalco, Dawn Johnson, Virgie Fewell, Christy Case, Allen Gayden and Robert Bonds, Jr.

Thank you all for helping to improve Facilities Management! at

Creating a Campus of Distinction

Building Environmental Services’ (BES) 2013 Advisory Board proposed to develop a written protocol for appropriate communication between BES and Recycling colleagues on the radios. Since everyone shares the same radio channel (Channel 5), a documented plan to enhance communication is necessary and a high

Each person who submitted an idea that was approved and implemented received a gift. This year it was a “Great Service Makes the Difference” lapel pin.

Kathy Boutin-Pasterz, Recycling, requested icons for Campus Police and the Environmental Health and Safety Office be added to Facilities Management’s Intranet.

priority. As a result, Radio Etiquette Protocol: A 10 Point Protocol was developed to maximize and enhance communication within the BES and Recycling unit.

Christy not only thought “out of the box” for this award winning submission, she had four additional suggestions that were considered for the yearly award. Christy is truly the “Queen of Ideas” for fiscal year 2014.

Along with Christy’s submissions were two others that were implemented.

The process for the Idea of the Year award will change this year. Stay tuned for information on that. Criteria for submitting ideas is the idea should be reasonable and provide FM cost-savings and/or improve overall FM productivity in support with FM’s strategic management goals and the University’s mission. The award is presented to an individual or group of individuals who reflects thinking ‘out of the box.’

Phil Jones presents the “Thinking out of the Box” statue to Christy Case for the Idea of the Year 2014

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Lee Snodgrass, Director of Facilities Operations, stated, “Christy is always proactive and looking for ways to improve the efficiency and effectiveness of our organization. The site is very useful and will be an ever changing resource page.”

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Second / Third Shift members of the BES 2013 Advisory Board – From left to right: Marta Luna, Melvin Mayfield, Catherine Harris, Rob Ervin, Tony Menton, James Revis, Raymond Duckett, Lila Bonilla, Franjo Pauler, Jonathan Bell, Catherine Armstrong, Wilfride Joline, Elzy Neely and Paul Dilgard

Facilities Focus | Issue 50

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Team of the Quarter | FACILITIES MANAGEMENT

Team of the Quarter: Friday Sewer Repair Team By Ronda Latham, Building Environmental Services

The Team of the Quarter award is presented to a team with exceptional performance above and beyond expected duties exhibiting outstanding customer service with fellow workers and the University Staff, demonstrating creativity and initiative that results in outstanding measurable outcomes during the quarter.

C O N G R AT U L AT I O N S : To : M i ke Kle mme r, Ch a rlie Au s t in , Ju lio B randon, John C artier, H erminio C hirino, James Gentle, D avid Loveless, D a v i d R o g e r s , Ga ry Ed wa rd s , Ra n d y Wa lt e r, S t e ve P lott, Mark B lackwelder, P hil Leonard, Sean Tracy (Grounds), Lee B ear d (C entr al O p e r a t i o n s ) , R a n d y Hu d s o n , Ja me s M e c h u m ( Boiler R oom), Michael R ogers, Jeff E fird, Mark Waters (R enovatio ns), J im C am pbell ( H i g h Vo l t ag e ) wh o we re h o n o re d wit h t h e A ssociate Vice C hancellor ’s Team of the Quarter Award for A pril - J une 2014

his team was nominated by Lee Snodgrass, Director of Facilities Operation. He stated a strong pungent smell was reported near the main entrance of Friday building. After a thorough and detailed review, it was determined that a major blockage in the sewer line was the cause. The blockage had allowed seepage into a nearby steam manhole and the smell was the sewer waste “cooking off.” The blockage was cleared on several occasions, but reoccurred after a few days. Upon further investigation, it was determined that the sewer main had failed in and around a footing for the main support column. The repair/replacement of the sewer line was estimated to be very costly (over $110,000.00) and could potentially require a redesign of the existing sewer system.

Solution & Planning Facilities Operations would bypass the impacted area by installing two new manholes, to be completed by in-house staff at a budget of < $35,000. The anticipated timeline was the 10 days between commencement and the first day of summer classes (less than two weeks). Planning began as follows: All utilities located by boiler room and high voltage Grounds to remove brick pavers and assist with manhole placement, new pipe installation, and connection to existing system Draw Enterprises’ to re-install brick pavers Plan for 3-4 days without functional sewer system Communication Plan – briefing Belk Business College and other impacted customers Estimated completion – 7 business days

During the course of the project, several issues arose causing delays, including inclement weather, so the deadline was extended. Gary Edwards and his team developed solutions for many of the challenges bringing the project to completion, only one day behind schedule at $20,371, well below the proposed budget of < $35,000; a University savings of nearly $100,000. Several customers commended the team for their efforts including a clear explanation of the required steps and thorough communication. Ultimately, customers were ecstatic with the results!

Randy Hudson and James Mechum spent several days, including weekends, investigating and clearing the sewer line. We needed a corrective, cost-effective, and timely solution immediately.

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Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | Safe Teams of the Quarter

S afe TEAM S of the Q uart er

(Statistical Information provided by UNC Charlotte Safety Office)

The following Teams had NO accidents April - June 2014 Facilities Operations (FO) Automotive, Fire Alarms, Grounds, High Voltage, Lock Shop, Renovations, Steam Plant, Zone 1, Zone 2, Zone 3, Zone 4, Zone 5, Zone 6, and Zone 7

Building Environmental Services (BES) and Recycling Center City Building (CCB), Colvard, Charlotte Research Institute (CRI), EPIC 1, EPIC 2, Friday, Kennedy, Library, North, South, West, Woodward, and Recycling

First Shift - P ictu r e d above from left to righ t:

Paula Lail received a set of tools from Grainger for winning the Safety Slogan Contest.

Brian Perry (Zone 3) Tom Guenther (Zone 1) Barry Kirkman (High Voltage) Dennis Kowalski (Zone 2) Josh Hyatt (Zone 7) Steve McMiller (South) Clara Marrow (EPIC 1) Jeff Efird (Renovations) Brady Burgess (Recycling) Aaron Moore (CCB) Andy Lavoie (Lock Shop) Jessica Vera (North) Chris Facente (Automotive) Charles McCann (Grounds) Bob Fitzgerald (Zone 6) Stan Gant (Fire Alarms) Patrick Foley (Zone 5) Kenyel Spaulding (Zone 4) Safe Teams of the Quarter

Congratulations to Paula Lail, Zone 2, for submitting the winning safety slogan for 2014-2015

Paula Lail

Loretta Cooley (West) Catherine Harris (Friday) Franjo Pauler (Library) Tomasa Bonilla (CRI) Wilfride Joline (Woodward) Billy Poston (Steam Plant) Paul Dilgard (Colvard) Marcus Brown (Kennedy) Safe Teams of the Quarter Second & Third Shift - Pi ctu r e d above from left to righ t:

Facilities Focus | Issue 50

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Safety Training | FACILITIES MANAGEMENT

FM Training Academy - Safety Training By Clyde Derberry, Facilities Business Office Here is a list of Facilities Management employees who completed the OSHA 30 Hour General Industry training with KW Safety (Kerry Rigg) in June 2014. All received certifications and an OSHA 30 wallet card. This training was delivered here on campus by the vendor. Major savings and greater learning retention are benefits when doing these trainings on site.

Building Environmental Services and Recycling participants Lee Arnold Kathy Boutin-Pasterz Reginald Dempsey Vanessa Dodd Solomon T. Franklin Allen Gayden Mike Harris Katherine HumphriesJenkins Greg Kish Debra Mayfield Subhash Pandya Terrell Patton Bonnie Peoples Sherby Price Candis Robinson Joe Scollo

Facilities Operations participants Lance Anderson Lee Beard Raymond Butler James Campbell Joey Cochran Danny Dang Ed Diaz Chris Facente Stan Gant Rob Herrington Randy Hudson Barry Kirkman Mike Klemmer Charlie Kraus Joe Loder Chris McKinney Warren Monk David Smith Matt Smith Lee Snodgrass Paul Taylor James Williams

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Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | Promotions and New Employees

Pr o m o t i o n s & N e w E m p l o y e e s (April - June 2 0 1 4) New Employees

Promotions

Building Environmental Services

Harvey Ballard, Charlotte Research Institute William Costello, Kennedy Vanessa Dodd, North Area Cynthia Kelley, Woodward Bloko Nguessan, Woodward Amabilia Ordonez, Charlotte Research Institute Jessica Vera, South

Robert Carey, Library, Floor Maintenance Technician Reginald Dempsey, EPIC, Lead Technician Paul Dilgard, Colvard, Custodial Crew Leader Robert Ervin, Woodward, Supervisor Sherby Price, South, Lead Technician

Capital Projects Tom Bastian, Project Manager

Facilities Business Office Monique Davis, Procurement & Grants Specialist

Facilities Operations

Calvin Buchanan, Zone 6, Mechnical Trades-Advanced Stephen Jackson, Grounds Crew Leader Samuel Tallent, Zone 6, Electrician

Michael Crawford, Zone 3 William Eaker, Renovations Christopher Facente, Automotive Helen Giroux, Zone 5 Karen Richardson, Zone 4 Earl Sneed, Zone 2 Kyle Thomas, Grounds Sean Tracy, Grounds

FRIENDLY REMINDER Compensatory time earned for the quarterly Employee Awards Program must be used within 90 days of receipt. If you do not

Awa r d f or

use it, you will lose it!

Team Center City Power Outage Recovery Team

Woodward Hall Chair Repair Team

Matt Smith, Zone 3 Michael Crawford, Zone 3

Kenny Leazer, Renovations Randy Hudson, Boiler Room Joseph Johnson, Zone 1 Joseph Coleman, Zone 1 Thomas Guenther, Zone 1

A pp lau s e C a rd s Individuals

Team

Lance Anderson, Zone 1 Tom Bastian, Capital Projects Henry Bennett, Recycling Jeremy Cunningham, Zone 2 Tony Schallert, Capital Projects Lee Anne Tisdale, BES South

CHHS Second Floor New Office Cleaning Team Paul Dilgard, Shari Thompson, Wendell Brown, BES West

Parking and Transportation Services Renovation Amanda Caudle, Design Services James Williams, Renovations Robert Braun, Renovations Mike Camp, Renovations Jeff Efird, Renovations Mark Waters, Renovations Tim Smith, Renovations Michael Rogers, Renovations

RDH Boiler Repair Team Randy Hudson, Boiler Room Billy Poston, Boiler Room Wes Wright, Boiler Room

Site Work Support Team Gary Edwards, Grounds Randy Walter, Grounds Mark Blackwelder, Grounds Sean Tracy, Grounds Phillip Leonard, Grounds Steven Plott, Grounds

To view awards photos and read detailed descriptions of nominations, visit: ht t p: / / f aci l i t i es. uncc. edu/ hom e / a w a rd s - p ro g ra m/ a w a rd - re c i p i e n t s / a w a rd - re c i p i e n t s

Facilities Focus | Issue 50

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Personnel Pipeline | FACILITIES MANAGEMENT

Do You Know Your Job Description? Example of Position Description

By Shelly Theriault, Facilities Business Office It’s important that we know and understand our job descriptions. This allows open communication with our supervisors for any questions regarding job duties and expectations. Although everyone receives a copy of their job description when hired or promoted, it can always be accessed through PeopleAdmin (https://jobs.uncc.edu/hr), the University’s Human Resource Management System. You will just need your NinerNet username and password. Not only are job descriptions shown through PeopleAdmin, but this is where everyone signs off on work plans and evaluations. If you have questions or need help, feel free to speak with your immediate supervisor or contact FBO-Human Resources: Work plans are handled by Beth Brown at 7-0554, elmurphy@uncc.edu Position descriptions are handled by Robyn Flowers at 7-8002, rflower3@uncc.edu

Time for Interim Reviews Again!

Can you believe it’s Interim Review time already? The Interim Review dates March 1, 2014 – August 31, 2014 The interim review process is used mid-way through the performance appraisal year to review and discuss employees’ performance progress and provide the opportunity to discuss any areas of improvement. Begin scheduling time now so they will be completed by October 17, 2014. More information to come from Facilities Business Office - Human Resources. facilities.uncc.edu

Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | Facilities Focus Feature

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Some of these awards include service awards, team awards, and safety awards. According to Arnold, the awards are nice; however, the best thing about working for the University is watching it grow and thrive.

Creating a Campus of Distinction

By Christy Case, Facilities Operations

F ac i l i ti e s Fo c u s Fe a tu r e - Arnold VanHoy

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A Messag e from t he Dire c tor of Facilit ies Op erations

In fact, he remembers beginning at a time when Fretwell was still under construction and Cato and Robinson Hall weren’t even built. He enjoys seeing how the University has grown from his first day working here, and where it will be in the future. Arnold VanHoy

ore than 25 years ago, Arnold Vanhoy began working for the State at the Department of Transportation (DOT). In February of 1990, he began working at UNC Charlotte as an employee of Belk Gym. His responsibilities included setting up for events such as golf, tennis, archery, aerobics, and swimming. In 1998 a plumbing position became available in Facilities Management HVAC Shop 12 and Arnold was asked if he would consider taking the position. He wasn’t specifically familiar with plumbing; however, he was up for the challenge and to this day doesn’t regret accepting the position. Over the years, Arnold has moved from the plumbing trade into an HVAC position for Zone 6. During his 16 years working for Facilities Operations, he has received numerous awards and achievements.

Arnold also said that another great thing about working for UNC Charlotte is the people. As with any job, he has had his ups and downs, but he wouldn’t change anything about the people he has worked with and the memories he has made. On a personal note, Arnold has been married to his wife Laura for 16 years and they have three children; Jessie (26), Jamie (23), and Seth (21). Outside of work, Arnold and his family enjoy many hobbies and activities including beekeeping and raising cattle. He has approximately 50 head of cattle. He is also an avid gardener and is raising several crops such as eggplant, squash, blueberries, green beans, and corn. It looks as though Arnold loves to stay busy at work as well as at home! I know here in Facilities Operations we are certainly happy to have him here as he is to be here. Congratulations and thank you, Arnold, for your many years of dedicated service!

Lee Snodgrass, Director of Facilities Operations

ow, where has the summer gone! It seems just like yesterday we were preparing for commencement. The campus has been a very busy place over the past few months and a lot of hard work continues to be completed in preparation for a successful semester. With all of this activity it’s also very important to get away and spend some time with family and friends. Get those batteries recharged...the campus has once again come alive with over 27,000 students. Let’s keep our focus...it’s SHOWTIME!

Arnold poses with Calvin Buchannan and Paul Taylor at the annual Facilities Management Picnic

Facilities Focus | Issue 50

Lee Snodgrass in the the Dunk Tank at facilities.uncc.edu the 2014 Facilities Management Picnic

Design Services and Capital Projects News | FACILITIES MANAGEMENT

The N ew Mo du la r s a r e He r e! By Amanda Caudle, Design Services

esign Services teamed up with the Renovations Shop to work in the newly installed Facilities Management Modular Units.The first unit houses Building Environmental Services (BES) and Recycling who relocated from the Facilities Management/Police and Public Safety building. This unit has 11 offices, reception area with lobby, storage room, conference room, and kitchen. Environmental Health & Safety Office (EHS) relocated from the King building to the second unit. This unit has 10 offices, reception area with lobby, file room, conference room, and kitchen. Cheryl Lansford, Interior Designer, had the Renovation Shop perform interior painting for accent walls in both units. In offices where the occupants did not want traditional furniture, they installed custom built work surfaces and supports.

Front row pictured left to right: Tim Smith, Kenny Leazer, and Michael Rogers; Back row pictured left to right: Mark Waters, Ken Eaker, and Jeff Efird

Thank you to the following Renovation Team members who made this project a success: James Williams, Tim Smith, Jeff Efird, Michael Rodgers, Ken Eaker, Mark Waters, and Kenny Leazer.

Wh a t' s H a ppe n i n g i n C a pi tal Project s? By Dorothy Vick, Capital Projects

hile it might seem that work in Capital Projects has slowed down, it definitely has not. The Capital Projects team awarded $74.4M in construction contracts (13 projects) during fiscal year 2014. We are pleased to report that $26.2M or 35.2 percent of those contract dollars went to Historically Underutilized Businesses (HUBs), of which, 12.7 percent represents African American firms.

Greenhouse, Barnard, Garinger, Winningham, Counseling Center, King, and Cameron, were consolidated as four separate projects, allowing multiple contractors the opportunity to work on our campus and ensuring most of the disruption was finished before the students returned. The Colvard Second Floor Renovations are underway as is the Sanford Lane Utility renovation project. The Kennedy Second Floor Renovation is close to

completion and the Cone Plaza Repairs are expected to be completed this fall. Did someone ask, “What’s ‘tomato’ with you?” Nothing! Members of our Capital team and a few others gathered for our seasonal “mater” sandwich day thanks to Rick Ellis and his tomatoes grown in the community garden behind our building. Delicious!

Only two of those projects, Residence Hall Phase XIII and the Modular Office Buildings were new construction. The remaining projects were all repair and renovation (R&R) projects, which the Capital Projects team will be doing more of in the future, as we continue to spend funds allocated to Campus Infrastructure Development (CID) improvements. The nine roof replacement requirements for Fretwell, Steam Plant, McMillan

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“Mater” Sandwich Day

Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | Cover Story

UNC CHA R L O TT E FA CIL ITIES MA NA GEM EN T W INS TH E AP P A AWA RD FO R EXCEL L EN CE Pictured above is Facilities Managementâ&#x20AC;&#x2122;s staff along with Ian Petrere, a UNC Charlotte senior (standing left) and Chancellor Philip L. Dubois who participated in the APPA video that was shown at the awards ceremony on July 22, 2014 in San Diego, California.

Pictured above, Phil Jones poses with the APPA Award

Pictured left to right are: Lee Snodgrass, Director of Faciities Operations; Kathy Boutin-Pasterz, Recycling Coordinator; John Fessler, Director of Capital Projects; Brian Kugler, Capital Projects Senior Project Manager; and Philip Jones, Associate Vice Chancellor for Facilities Management, accepting the award on behalf of the department.

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Cover Story | FACILITIES MANAGEMENT

Faci l i ti e s M an a ge me n t w i n s t he APPA Award f or Excellence By Shelly Theriault, Facilities Business Office

nnounced in the last All Employees Meetings, Facilities Management won APPA’s prestigious “Award for Excellence” for outstanding construction, maintenance, and care of UNC Charlotte’s growing 900-plus acre campus. Our department was recognized by APPA, the nation’s top educational facilities organization, at the formal award ceremony at the APPA National Conference on July 22, 2014. Everyone in our department helped to earn this award. Therefore, we will celebrate this achievement with a breakfast for the entire staff on September 16 at 7:30 a.m. in the Student Activity Center Salons on the third floor.

APPA Award for Excellence Celebration! September 16 at 7:30 a.m. Student Activity Center Salons The 2014 Award for Excellence is the highest institutional honor designed to nationally and internationally recognize and advance excellence in the field of educational facilities. APPA is made up of over 7,000 education facilities professionals and is internationally recognized for promoting leadership in educational facilities. Their Award for Excellence has been granted annually to well-deserving facilities organizations over the past 25 years. We retain this honor for five years at which time we may reapply.

said David Cain, APPA’s immediate past vice president, professional affairs, and the chair of the Awards and Recognition Committee. “These institutions demonstrate a commitment to providing a strong learning environment that supports its educational direction.” “The way our organization has been able to manage the phenomenal growth of our University has been most rewarding,” said Phil Jones, Associate Vice Chancellor for Facilities Management. “This includes managing a huge capital construction program while ensuring campus standards and aesthetics are unified and maintained.” Staying true to our department’s key business drivers of teamwork, customer service, continuous improvement and a values-base culture are critical.” “We want to thank APPA for recognizing UNC Charlotte with this Award for Excellence,” said Chancellor Philip L. Dubois. “At this place, the quality and functionality of our buildings and grounds make a huge difference in our ability to recruit and retain the highest quality faculty, staff and students.”

APPA Award for Excellence nominations are in the areas of leadership, strategic and operational planning, customer focus, information and analysis, development and management of human resources, process management and performance results. An intense three-day site visit and review is required to determine winners. UNC Charlotte is the fourth UNC system campus to win the APPA Award for Excellence since 1991. East Carolina (1999), Fayetteville State (1991) and N.C. State (2007) are the other campuses recognized by the organization. For more information about APPA and their Award for Excellence, please visit their website www.appa.org.

“Campuses that receive the Award for Excellence are true leaders in educational facilities management. These institutions demonstrate a commitment to providing a strong learning environment that supports its educational direction.” - David Cain

David Cain

“Campuses that receive the Award for Excellence are true leaders in educational facilities management,”

Facilities Management leadership accepting the APPA Award for Excellence at the 2014 APPA Conference

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Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | 50th Edition

C ele b r a ti n g th e 50 th Edi ti o n of Facilit ies Focus

Iopportunity would like to take this ‘golden’ to say, “THANKS” to the Facilities Focus staff and contributors. What may take you a few minutes to flip through, takes weeks of preparation. Data collecting, hours of layout design and multiple revisions are the behind-the-scenes efforts that go into each new publication. It takes a coordinated effort with the help of this amazing team to produce such a high quality publication. This is not what any of them were hired to do; however, to assist in the communication initiative in Facilities Management, it is absolutely a worthwhile cause that contributors add to their priority lists. We’ve come a long way since the first issue in December 2001. It was four pages long and my predecessor, Kelly Nash, served as the editor. There was a contest to name the newsletter which we now call: Facilities Focus. I wonder if anyone imagined back then publishing 50 issues. Visit http://facilities.uncc.edu/ about-us/facilities-focus-news to view previous issues.

The newsletter contains various topics of interest and is consistent in publicizing awards, special recognition, promotions, new hires, and safety information. It provides a snap shot on capital construction and informal projects along with other timely tidbits of information. It is also an additional form of media to promote our departmental mission, vision, and values. The newsletter staff is open to suggestions. We consider each suggestion. received and implement all feasible recommendations. To make sure we know what YOU want, we survey the FM staff bi-annually. With more than 400 staff members, we have varied readership; therefore, we try to find a happy medium between news, announcements, and stories about fellow staff members. The ultimate goal is to provide the information and resources needed to our FM family, while also offering an outlet for us to share experiences and of course lots of photos. Enjoy this 50th issue!

Beverly R. Imes, Editor Associate Vice Chancellor’s Office

Here is what Facilities Management’s 50th issue of its newsletter is a milestone only to be surpassed when they publish the 100th. Communication is the quintessential key to success with any good organization. This newsletter represents that key. As the UNC Charlotte Staff Council Chair, I know the importance of effective communication and the value of sharing information with staff members. To your continued success. Jim Kay, Staff Council President Featured in Issue 19 I appreciate the Facilities Focus because it is great to inform employees of the achievements and accomplishments by other employees. Ronnie Bell, Lock Shop Featured in Issues 39 and 49 I have been on campus eight years. It’s pretty amazing to have seen all the changes over the years. It’s hard to get to know everybody because we are such a large group. The staff of Facilities Focus does such a good job with feature stories, campus news, and photography - always nice to learn about others. I always look forward to reading the new issues! Kathy Brown, Zone 2 Featured in Issue 21

Pictured seated left to right: Shelly Theriault, Facilities Business Office; Beverly R. Imes, Associate Vice Chancellor’s Office; and Solomon T. Franklin, Building Environmental Services and Recycling. Pictured standing left to right: Devin Hatley, Recycling; Christy Case, Facilities Operations; Amanda Caudle, Design Services; Ronda Latham, Building Environmental Services; Pamela Duff, Facilities Information Systems; Clyde Derberry, Facilities Business Office; Beth Brown, Facilities Business Office; Elizabeth Frere, Design Services; Laurie Manderino, Facilities Planning; and Dorothy Vick, Capital Projects

Facilities Focus | Issue 50

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50th Edition | FACILITIES MANAGEMENT

other’s are saying about Facilities Focus...

Issues

from 2

Here is what the leaders of the largest units within Facilities Management are saying about Facilities Focus...

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November 2014 will make 18 years since I came to work for Facilities Management at UNC Charlotte. I have seen many changes occur on campus throughout the years, and with the growth of campus there has also been the need for more personnel. Within our own department the staff has grown tremendously. The “Facilities Focus Newsletter” is a good way to communicate to the department that someone has joined our team and to welcome that employee to Facilities Management. Including special acknowledgments for staff members and information of events coming up is a good way to keep the department informed. Noella J. Paquette Facilities Business Office Featured in Issue 17

Our Facilities Focus is a reliable resource to find out what is going on within Facilities Management and a format to express appreciation to our employees that go above and beyond their job. Sonia Perez, Facilities Business Office Featured in Issues 29 and 45

Facilities Focus is a good way to share information to a large group who probably would not know what was going on otherwise. It is also a good way to highlight the accomplishments of individuals and teams. It was an honor to be recognized for my work and it is good when our Automotive team has been recognized over the years as part of a team of the quarter and a safe team. Bobby Robinson, Automotive Featured in Issues 30 and 31

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With such a large unit, it is important to share the individual stories and accomplishments of those that make it happen. With Facilities Focus, we are able to do that. Devin Hatley, Recycling Featured in Issues 35 and 44

Facilities Focus has provided our shop with valuable information about what’s going on with our campus and also allows us to get to know our fellow employees a little better. It is especially nice to discover who we are outside of work and the shared interests that we all have. It’s not just a useful tool for information about where we work, but is an excellent tool for team building as well. Eric Walcott, Zone 4 Featured in Issues 38 and 47

I have worked at the University for 16 years and enjoy it as much as I did on the first day. When I was selected as Employee of the Year, it was a great honor to know that people feel that way about you. I feel that we have great customers and a FM team of people that can supply all of their needs. I’m very happy to be a part of that team. James E. Williams, Renovations Featured in Issue 49

As the monumental 50th issue of Facilities Focus rolls out, I can’t help but think about the enormous amount of information that has been shared on the pages of this fine publication since the December 3rd 2001 inaugural issue. This information is backed up by countless hours of work gathering data, writing articles, verifying facts, and assembling related photographs into the top notch publication we enjoy today. As a proud member of the Facilities Management team of teams, I would like to extend a huge thank you to the Facilities Focus staff who have worked so diligently over the years to publish this newsletter for the benefit of the entire department. Facilities Focus is truly a fine representation of the enormous progress Facilities Management has made as we plan, build, operate, and maintain the campus of The University of North Carolina at Charlotte. Brian Guns, Director Building Environmental Services and Recycling

I remember receiving my first copy of Facilities Focus several months before my official start day with UNC Charlotte. My first impression was….Wow! This is awesome! This organization really recognizes and takes care of its people. Our employees look forward to reading Facilities Focus. It is just one more place to recognize them for all of the hard work and effort they put out on a daily basis. More importantly, they get a chance to read feature articles about fellow staff members. It gives them some insight to the personal side of that individual. These connections bring our team closer as a team. We are family. Lee Snodgrass, Director Facilities Operations

Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | Fiscal Year 2014 Accomplishments

FM A c c om pli sh me n ts: Fi scal Year 2014

T o close out the fiscal year, the directors shared some of the accomplishments in their respective units. All of this was possible by the collaborative effort of the ‘team of teams’ we have in Facilities Management. Kudos to you for the successes!!

Building Environmental Services (BES)

Design Services

•

• •

•

Completed the BES Re-engineering Study and received approval from Mr. Phil Jones to implement plans. Conducted an (OS1) ® Baseline Audit by ManageMen Inc. (Mr. Ben Walker, Operations Director at ManageMen Inc.). Conducted an APPA Audit by an external Auditor (Mr. Alan Bigger, APPA Fellow). Work loaded three buildings {Friday Building, EPIC, Atkins Library} according to the (OS1)® team cleaning model by an external consultant (Mr. Tim Poskin, Chairman of the Cleaning Industry Thinktank). Hiring key components of the BES Leadership Team: Joe Scollo (BES Night Manager), Vanessa Dodd (BES North Area Manager), Althea Cook (EPIC Zone Supervisor); Rob Ervin (Woodward Zone Supervisor), Bill Costello (Kennedy Zone Supervisor). Solomon Franklin was certified as Targeted Selection® Trainer with Development Dimensions International, Inc. (DDI). Solomon Franklin received an (OS1)® Trainer Certificate.

• • • • • •

• Facilities Information Systems •

Capital Projects • • • •

• • •

Completed two residence halls (Belk and Hunt) before students arrived for fall semester 2013. Launched renovation of Holshouser and Oak Halls. Construction in South Village progressed without significant setback due to quarterly teaming meetings with designers, contractors, end-users and capital staff. Started construction of performance contracting energy saving improvements. Hired two architects as project managers which enhanced Capital Projects team knowledge base. Awarded $74.4M in construction contracts. $26.2M or 35.2 percent went to HUB (Historically Underutilized Business) firms. 12.7 percent represents African American participation. These percentages exceeded the UNC system wide participation average.

Successfully crafted new contracts and extended Job Order Contracting (JOC) process for another 4 years; adding 2 additional firms for a total of 4 General JOC Contractors. Improved process for selecting Informal Projects list of prequalified bidding contractors for General Construction and other trades. Added 7 new HUB firms with high quality performance standards and results. Exceeded all Historically Underutilized Business participation goals Initiated new campus ADA way finding guidepost pilot program and building entry signage. Partnered with FIS to develop new and refine old report documents to provide increased efficiency and accuracy on project financials. Successfully implemented Design Services’ Customer Survey with the assistance of FIS. All 18 Carry Forward projects were approved for a total of $3.9 million.

•

Facilities Condition Assessment Program (FCAP)Facilities Operations has made great strides setting up their templates/questionnaires towards implementing their first assessments. Geographic Information Systems (GIS) new features and applications. With the addition of the new GIS developer such as the new Capital Renewal Deferred Maintenance (CRDM) Map which will show live data on active and upcoming projects. Additional ARCHIBUS Features – added new enhancements to our systems such as LimeSurvey integration, a new streamlined process management system and a new way of exporting documents. LimeSurvey allows us to automatically email customized surveys to customers in an aesthetically pleasing and efficient way. The new process management system allows us to build approvals and workflows in a structured way using self-documenting code. The new export document allows us to export custom Word, xls, and pdf documents. Revamped our development processes and implemented Git versioning system.

Facilities Focus | Issue 50

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Fiscal Year 2014 Accomplishments | FACILITIES MANAGEMENT

FM A c c o m pli sh me n ts: Fi scal Year 2014 Facilities Business Office

Facilities Planning

• Improved efficiencies in HR processing: - Current with employee work plans. - All new/transfer/promoted employees receive a copy of position description. - Effective data management – personnel files contain signed position description and letters of offer/ transfer/promotion. - Employee Relations – increased effectiveness in decreasing the escalation of employee relation issues. - 93 percent of FM annual performance evaluations met University deadline of April 30, 2014. - 96 percent of targeted training hours met by supervisory staff (1,884 out of 1,960). • Successful Year-End Closeout: - Over 90% of all general fund balances were expended;. - All Receipts supported fund balances ended in the black. • Contribution to APPA Award for Excellence submission win. • Applied for and received NCAPPA Grant • Increased external publicity. Eighty-two documented mass view FM related news items in varying media channels. • Inaugural Sustainability Magazine ready for University Marketing and Graphic Design. • Revised and re-launched Customer Satisfaction Survey.

•

Facilities Operations

Here is a brief update concerning the BES Supervisors and their new zone structure coming in March 2015.

• • • •

• • •

FCAP Implementation. Development and Implementation of the Building Power Washing Program. Realignment of shops. Key Hiring Actions (Paul Taylor, Area B Manager; Lee Beard, Central Operations Manager; Stan Gant, Fire Alarms Supervisor, and Christopher Liner, FCAP Manager). Specialty Contract Awards (ChemTreat). Implementation of the Campus Inclement Weather Plan. Substation transfer from 44kV to 100 kV.

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•

Early College High School, East Village bridge, Music Annex, Title 9 Sports analysis, Phase XIV design, the addition of Honors College and Levine Scholars, Denny Complex, RDH, Colvard renovation as well as overall CID and space planning efforts. Management of Studies and CRDM - Burson, Hotel Conference Center, Health and Wellness, RDH, and Cone. Further, completion of analysis and white paper regarding future repurposing of facilities. CRDM refinements, formerly stalled, have started again with close coordination with FO and FIS. Sustainability - Refining and expanding upon the previous efforts; hiring a new Sustainability Officer and tripling the sustainability office’s budget as well as kicking off the Annual Sustainability Report and STARS measures.

BES Re-org Updat e BES is in the Implementation Planning Phase of the Re-org

NORTH AREA: Vanessa Dodd, North Area Manager - EPIC Zone: Althea Cook, Supervisor - CHHS Zone: Debra Mayfield, Supervisor - Woodward Zone: Subhash Pandya, Supervisor - Grigg Zone: In the process of hiring Supervisor SOUTH AREA: Greg Kish, South Area Manager - McEniry Zone: Katherine Humphries-Jenkins, Supervisor - Library Zone: Candis Robinson, Supervisor - Kennedy Zone: Bonnie Peoples, Supervisor - Colvard Zone: Kenneth Foster, Supervisor Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | BES

BES C on ti n uo u s Im pr o ve m ent Measures By Solomon T. Franklin, BES & R BES and Recycling new Modular Unit (Annex Nine)

n Friday, August 1, 2014 the BES and Recycling leadership team began moving into the new modular unit, Facilities Annex Nine, Building #3009. The BES and Recycling staff that will have offices in the modular are: Brian Guns (Director of BES & Recycling), Kathy Boutin-Pasterz (Recycling Manager), Solomon T. Franklin (Program Development and Education Coordinator), Joe Scollo (BES Night Manager), Greg Kish (BES South Area Manager), Vanessa Dodd (BES North Area Manager), Shannon Caveny-Cox (Waste & Demolition), Devin Hatley (Environmental Educator), Ronda Latham (BES Office Manager), and Kelly Freshcorn (Recycling Office Manager).

NCAPPA Microgrants

2014 Simon Institute Symposium

he BES Advisory Board is applying for NCAPPA Microgrants to assist with operational, logistical, and team building needs in the BES unit. Brian Guns currently serves as 2014-2015 NCAPPA President and is encouraging staff to apply for the Microgrants.

he Simon Institute Symposium is the oldest and largest event dedicated to cleaning organization’s best practices benchmarking Joe Scollo, Katherine Humphries-Jenkins, Althea Cook, and Solomon T. Franklin attended the 2014 Simon Institute Symposium which was held in San Antonio, Texas from July 13-15, 2014.

1. Brian Guns (NCAPPA President) and David Hatch (NCAPPA Immediate Past President) at the 2014 NCAPPA Conference; 2. Illustration of the BES Closet Renovation Project Idea (Drawing by Paul Dilgard), created by the BES Advisory Board

One Microgrant is aimed at standardizing all of the BES cleaning closets including the shelving units and command center solution stations. In addition, each possible closet would have a sealed concrete sloped drain system in with a three sided splash guard and a very minimal lip on the sink to do away with lifting heavy mop buckets and machines in the sinks to drain water. Water resistant material such as vinyl covering or green board should be used in the walls of the closets to prevent water damage and mold.

At this year’s Symposium attendees participated in a Campus Tour of the University of Texas, a Welcome Reception, Presentation Sessions, and an Awards Banquet. Mr. Franklin was a featured speaker for one of the Sessions. His talk focused on Facilities Management ‘Continuous Improvements in Higher Education.”

The Simon Institute is a non profit organization (NPO) that is a member of the American National Standards Institute (ANSI).

Images of the new BES and Recycling Modular Unit (Annex Nine)

The modular unit interiror was designed by Cheryl Lansford (Interior Designer, Design Services). Cheryl has done a great job on managing this project. Please congratulate Cheryl on a successful project and wish the members of the BES and Recycling Administrative team well on completing the move into their new space.

Facilities Focus | Issue 50

1. (R-L) Joe Scollo, Katherine Humphries-Jenkins, Alan Bigger, Althea Cook, and Solomon T. Franklin; 2. Simon Institute Symposium 2014 Awards Banquet; 3. Simon Institute 2014 Program; 4. Katherine Humphries-Jenkins with Tour Guide (University of Texas); 5. The Alamo (National Historic Site - San Antonio, Texas)

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Did You Know | FACILITIES MANAGEMENT

D id Y o u Kn o w? Three members of the FM Team have sons that recently graduated high school and are attending UNC Charlotte this Fall Semester. Please congratulate Melanie, Brian, and Ronda and wish their sons a successful Freshman year!

Melanie Witherspoon

Brian Guns

Ronda Latham

Director of Facilities Business Office

Director of Building Environmental Services and Recycling

Office Manager of Building Environmental Services

Victor Witherspoon

Joe Guns

Ryan Latham

Major: Kinesiology

Major: Business

Major: Art

Hech Lake Has New Residents

Grounds staff replenished Hechenbleikner Lake with several largemouth bass, blue gill, grass carp, redear sunfish, and others. Joey Cochran, Grounds Superintendent stated, “The new fish stocked in Hech Lake are growing nicely and appear to be very healthy. Grounds Staff continue to feed the fish to get them off to a great start. It will still be another year before catch and release fishing is considered.” Frank Milone added, “We will just have to give them a chance to grow, as long as we can keep the geese away from eating their food supply.”

New CEFP Certification: Brian Kugler

Brian Kugler

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Brian Kugler, Capital Projects, recently received the CEFP (Certified Educational Facilities Professional) certification. He is pictured here at the recent APPA Conference held in San Diego, CA.

Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | Recycling

R e - U s e a n d Re c yc li n g Ma de Easy By Devin Hatley, Recycling

ast year, the University’s waste diversion rate was approximately 40 percent...that’s over 2.3 million pounds of recycling collected! As a large University and community leader, it is important we re-use and recycle to keep waste out of area landfills. The number above demonstrates our strong commitment to controlling our ecological footprint. Imagine how many more tons will be diverted if we can improve our efforts by just a little bit?

The Recycling Department at UNC Charlotte has got you covered. For starters, bins and collection areas are provided throughout campus for more than 40 items. If you don’t see a recycling bin within your area and would like to request one, please contact Kelly Freshcorn at 7-0607.

REUSE

RECYCLING IN YOUR OFFICE

If you are moving or cleaning out your office, contact Recycling at 7-0607 and we will provide you with a large bin to collect any recyclable materials that you have and then take it away upon request

Each employee should have a mini trash bin that fits inside the desk side recycling bin. Although it is your responsibility to empty your personal bins into the larger bins located nearby, our staff will collect them from there. If you are missing the mini trash can, please contact Ronda Latham at 7-0603 or rlatham1@uncc.edu . If you need a blue desk side recycling bin, please contact Kelly Freshcorn at 7-0607.

Take It or Leave It Tour

Example of office holder’s trash and recycling

OUTREACH See the following other ways below:

POSTERS Do you have a recycling poster in your area? If not, you can download it here https://facilities.uncc.edu/sites/ facilities.uncc.edu/files/media/Recycling/ Paper%20poster%203.pdf

If you have books, binders or office supplies (that wouldn’t be taken by surplus) you no longer need, contact us and we will store them for our “Take it or Leave it” tour. We collect these things throughout the year and then give them back to the campus community periodically.

Reduce, Reuse and Recycle Poster

Facilities Focus | Issue 50

We provide outreach and education to the campus community through events, various forms of media, face to face interaction and always welcome volunteers. To learn more, follow us on Facebook and Twitter @ unccrecycles, or visit our website at uncc. edu/recycling. If you would like to have someone visit a staff meeting to present recycling information, contact Devin Hatley, Environmental Educator, at dlhatley@uncc.edu.

Recycling outreach event

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Sustainability | FACILITIES MANAGEMENT

C h a r g e S ta ti o n s By Mike Lizotte, Facilities Planning

C ommuters and visitors to UNC Charlotte will soon be able to charge their electric vehicles on the main campus thanks to a new grant from the Clean Fuel Advanced Technology Program. Public vehicle charging stations are currently available only at the Center City building uptown. The $52,000 award will pay 80% of the costs to install 24 charging stations in the South Village and CRI parking decks. The project was particularly cost-effective for the funding agency because of the foresight of UNC Charlotte: these newest parking decks were designed and built with some spaces wired for charging stations. The new equipment will be Level-2 charging stations that can charge an electric

or plug-in hybrid car in 4-8 hours, measure the electricity use, and collect payments. Parking and Transportation Services agreed to provide free electricity during the grant period to meet the funderâ&#x20AC;&#x2122;s goal of encouraging the purchase and use of electric vehicles. Electric vehicles are the fastest growing category of vehicles in North Carolina, with registered vehicles doubling each year. This will also include some recent work to add charging stations for campus electrical vehicles at the Facilities Management Building. The grant proposal was submitted by Mike Lizotte (Sustainability), Gary Caton (Parking), and Joey Cochran (Grounds).

ZERO WASTE Football Returns By Devin Hatley, Recycling

UNC Charlotteâ&#x20AC;&#x2122;s second season of football is in full effect. The first home game is September 6. Do you want to see the game free? Volunteer to assist with the ZERO WASTE recycling program. Contact Devin Hatley, Environmental Educator, at 704-687-0606 or dlhatley@uncc.edu for more information. The Recycling office gives all volunteers a ZERO WASTE t-shirt to wear at the game, cold drinks, snacks, a coupon for $3 off an $8 meal, and unlimited gratitude!! Check the schedule and let us know which date(s) you can help. http://www.charlotte49ers.com

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Issue 50 | Facilities Focus

FACILITIES MANAGEMENT | Events

P ic n i c H i g h li gh ts

May 16, 2014 was our 13th Annual Picnic. Nice weather, friendly faces, and delicious food for all. The dunk tank was the new hit this year!

M ar k Y ou r C a le n da r s September 1 -------Labor Day | University is Closed 16 -----7:30 a.m. APPA Award Celebration Breakfast (Student Activity Center)

October 6-7 ----Fall Break | No Classes 7 -------Fall Festival (Student Activity Center) 17 -----Interim Reviews Due 22 -----Campus Clean Up 24 -----Strategic Planning (Grigg Hall)

The UNC Charlotte Staff Council will host its annual Fall Festival for approximately 3,000+ UNC Charlotte staff members on Tuesday, October 7, 2014 from 11:00 a.m. â&#x20AC;&#x201C; 2:00 p.m. at the Student Activity Center, lower level and outside. Free Food, Games & Prizes. Hope all can make this exciting event! of

Nort

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oli

arlotte

The Un i

F a c i l i ti es Ma n a ge me n t A nnual Open Forum

Creating a Campus of Distinction

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ies

Manag

October 16 2014 (1st Shift) 10:00 am | Cone Center, McKnight Hall October 30 2014 (2nd/3rd Shift) 10:00 pm | CHHS 281 This All Employees Meeting is designated for questions from our staff to our leadership. Please submit questions for Mr. Phil Jones and the directors to address to BEVERLY IMES at brimes@uncc.edu or call 704-687-0513

by October 1

Did You Know?... You can go to the Campus Special website: http://www.campusspecial.com/unc-charlotte/coupons Focus | Issue 50 for Facilities all types of discounts for UNC Charlotte faculty/staff.

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Birthdays | FACILITIES MANAGEMENT

H a p p y B i r t h d ay A u gu s t - O ct ober 2014

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Issue 50 | Facilities Focus

The University of North Carolina at Charlotte Facilities Management 9201 University City Blvd. Charlotte, NC 28223-0001

We just began planning our annual Holiday Party which will be held in December. To make this event a success, we still need a representative from a few more units. Supervisors, please send Beverly Imes (brimes@uncc.edu) the name of your volunteer today.

We S.H.A.R.E. Facilities Management Values: Safety, Honesty and Integrity, Accountability, Respect for Others, Excellence 22

Facilities Focus | Issue 50

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