Facilities Focus, Issue 54 by UNC Charlotte

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Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | From the desk of the Associate Vice Chancellor

Greetings from the Associate Vice Chancellor of Facilities Management

hope everyone is having an enjoyable summer and you are getting some welldeserved time off to spend with family and friends. We had a very successful fiscal year end close which ended June 30. I want to thank everyone who worked so hard to make it the smoothest year end close ever! Cameron Boulevard

We spent a high percentage of all of the sources of funds we were provided and the Labor Services account finished in “the black!” We have more than 40 employees whose salaries depend on the income from Labor Services, so this is a success worth celebrating. Philip M. Jones of

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MISSION To provide a quality learning, research, and living environment for the benefit of students, faculty, staff, and the community by planning, building, operating, and maintaining the campus of the University of North Carolina at Charlotte.

VISION A leader in Facilities Management distinguished by safety and excellence. A proficient, responsive, and adaptable ‘Team of teams’. Providing high quality services and facilities in an environmentally sustainable manner.

Facilities Management had many other accomplishments worth celebrating during the last fiscal year. Check out the list of accomplishments provided by the directors on pages two and three in this issue of Facilities Focus. Thank you for all you are doing for our students, faculty, staff and the broader campus community. In our recent strategic planning session, I noted how gratifying it was to me to see the progress we have made and are making in process improvement in all areas. Our commitment to continuous improvement is paying off. You can truly be proud of the fact that you are making Facilities Management and UNC Charlotte better every day. Looking to the future, we are about to start the new academic year with more than 28,000 students expected on campus. It will be a busy time with the roads and sidewalks very congested. All of the road construction will make the situation worse.

Be careful and take your time traveling on campus. Please avoid parking service vehicles on sidewalks and make sure our contractors do the same. Review Facilities Management’s Standard Operating Procedure #2 “Authorized Service Vehicle Parking Areas and Off-Limit Areas” and govern yourselves accordingly. (http://facilities.uncc.edu/ sites/facilities.uncc.edu/files/media/ AVCFM/SOP/SOP2_Service_Vehicle_ Parking.pdf) Congratulations to Rick Bohling, Facilities Operations Zone 2, who submitted the winning slogan “Safety Pays in Many Ways.” Safety is our #1 value. Safety training and the slogans written by our team members bring more awareness to our safety initiative. Please be careful, mindful, and watch out for your coworker. Enjoy the rest of your summer and the fall. I am looking forward to another successful fiscal year and even more progress in making UNC Charlotte a great place to learn, live, work, and play.

Philip M. Jones Associate Vice Chancellor for Facilities Management

CREATING A CAMPUS OF DISTINCTION

Light Rail Bridge

2 Facilities Focus | Issue 54 Website: facilities.uncc.edu

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Contents | FACILITIES MANAGEMENT Nort

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In s i d e t h i s Is s u e

Creating a Campus of Distinction

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Fall Issue | August 2015

2 Focus Feature Fiscal Year 2015 Accomplishments

Facilities Management, a department of Business Affairs

Do Things Better. Do Better Things. Do The Right Thing.

Editor Beverly Imes Staff Beth Brown Solomon T. Franklin Ronda Latham Laurie Manderino Proofreaders Elizabeth Frere Devin Hatley Racheal Walton Photographers Lee Beard Wade Bruton Joyce Clay Clyde Derberry Pamela Duff Solomon T. Franklin Kelly Freshcorn Laurie Manderino Jennifer Price Members of Staff Council Cover Photo Beverly Imes Thanks to all contributors! Facilities Focus is a communication tool for the benefit of all Facilities Management employees to develop a better informed workforce, to foster a greater sense of community, and to build morale. Your ideas are welcomed and appreciated for future issues.

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2015 Directors Coin Recipients

4 Cover Story: 2015 Idea of the Year Rob Herrington, Lock Shop 5

Philip M. Jones Associate Vice Chancellor

Employee of the Quarter Barclay Brantley, Zone 5

6 Team of the Quarter RUP 1 Emergency Generator Replacement 7-8

Staff Recognition Safe Teams of the Quarter Promotions New Employees Awards for Excellence You Deserve a Round of Applause!

9 - 10 Welcome New Employees 11

BES Continuous Improvement

12-13 Capital Projects

Construction Update Rick Ellis to Retire

Did You Know? Motor Fleet CustomerTraining on Moodle Northern Long-Eared Bat Kronos - It’s Official!

FIS - Interactive Campus Map is Live!

Facilities Operations - Building Envelopes

Learning and Development

Recycling - Look! New Bins!

Extra! Extra!

Picnic Highlights Team “Over the Hill” Hits the Diamond

Events Staff Council Community Safety Awarness Upcoming Events

Birthdays Please look online for the newsletter at: http://facilities.uncc.edu/about-us/facilities-focus-news

Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | Focus Feature

Fiscal Year 2015 Highlights

e had many successes this past fiscal year. The major accomplishment was winning the APPA Award for Excellence presented to us on July 22, 2014. This is the highest international honor for educational facilities. Campuses that receive this award are leaders in educational facilities management. We prove that we lead by example with the additional achievements noted here by directors within their respective units. This is not all inclusive. We captured a few highlights to share with everyone. Thanks for your contributions. Without you all, Facilities Management could not have accomplished these amazing feats.

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Completed the BES Reorganization effective March 1, 2015 Conducted an (OS1) Pilot Study (Friday Building) Conducted an (OS1) Audit of BES Cleaning Processes (Friday Building) Conducted our first (OS1) Boot Camp Developed and hired 18 Advanced Level Lead Technicians for support of multi-crew zone and shift structure Filled key Recycling Coordinator position (Shannon Caveny-Cox) after Kathy Boutin-Pasterz moved to Oregon In cooperation with Grounds and thanks to Phil for appropriating one-time funds, Recycling has been switching out exterior recycling bins to match the campus standard Recycling has been standardizing interior bins and working with other units to insure all waste/recycling stations have receptacles for each waste stream grouped together Capital Projects

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State Construction Awarded “Best Owner Managed,” PORTAL and the Jerry Richardson Football Stadium. UNC Charlotte is the only university to have two projects receive the “best managed” award. Dorothy Vick recognized as member of the University’s HUB Team as being the best in the state. Facilities Business Office

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Design Services

Building Environmental Services and Recycling

Ending the fiscal year will all receipt-supported funds in the black, including Labor Services Ending the fiscal year with all General Fund accounts at over 90% expended A special accomplishment was spending 99.97% of our emergency fund and continuing our record of spending 97-99% since the fund’s inception Publishing of THRIVE magazine’s inaugural issue in coordination with Facilities Planning

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Very successful year end close: - All General Fund projects closed - $15.7 Million in closed projects - 216 projects closed overall - Smooth transition through FY-15 with personnel changes - Successfully Completed heavy FY-15 workload without Carry Forward process New Design Services Shared Interactive Training and Tracking Spreadsheets for easy reporting & New Forms for Project Requisition Entry into 49erMart: - Training Form - All in one Excel document allows easy access and entry to training forms including training request form - Project Requisitioning Forms 1) General Service Form 2) Commodity Form 3) Change Order Form Much easier to use; much less entry required; portions are automated Completed Large Project and Dollar Volume of ADA Projects: - ADA mandate at 20% of Architectural project costs is hard to meet - FY-15 significantly exceeded goals and places UNC Charlotte in excellent position Facilities Information Systems

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GIS - Geographic Information Systems - Interactive Campus Map - Utility Locate for Utility Infrastructure collaboration - Map Portal for Utility Management New Applications - ARCHIBUS 21.3 Upgrade - GFMS Key Systems - Key Management software - ImageNow for Drawing Archive Process Improvements - Capital Improvements Stateful Workflow - Process Management Improvements - Contractor Access Requests approvals via Email

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Focus Feature | FACILITIES MANAGEMENT Facilities Operations •

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North Carolina Smart Fleet Award - N.C. Smart Fleet is an initiative to recognize North Carolina fleets for efficiency efforts as well as clean transportation technology and policy adoption. Tree Campus USA Recognition – we received this award from the Arbor Day Foundation. It recognizes universities’ commitment to a managed tree cover and must meet all of the following five standards: 1) Campus Tree Advisory Committee 2) Campus Tree Care Plan 3) Campus Tree Program with dedicated annual expenditures 4) Arbor Day observance 5) Service Learning Project Board of Governors (BOG) Visit Support – all hands on deck for the preparation of the campus and management of the snow removal on February 24, 2015. More than 60 employees stayed throughout the night to keep the campus operating for students and having all roads and buildings ready for the BOG visit. Campus Wide Pressure Washing Program - Designed, developed, and implemented not only the program, but also specific equipment to meet the needs of the University - Completing work with inhouse staff; - Buildings look new - Saved the University tens of thousands of dollars by not outsourcing this work. Facilities Planning

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Campus Facilities Conditions Customer View map This online map is designed to illustrate the conditions of campus buildings. This is a living, changing document that provides current conditions of the buildings. The results change as the condition of the building changes and more data is gathered. Contributed to design projects involving Colvard, the Charlotte Engineering Early College High School, the Johnson Band Center, a Counseling Center, Hauser Alumni Pavilion, expanding Wi-Fi coverage, a new residence hall (Levine Hall) that will also house the Levine Scholars offices and studies on a Health and Wellness Center, renovating and repurposing multiple existing buildings, and road and park upgrades near our Center City Building. Sustainability - The staff contributed to a major review using the AASHE Sustainability Tracking, Assessment, & Rating System (STARS) and helped develop a first annual sustainability report, Thrive. Real Estate

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University Research Park Dissolution Process Renovation and Acquisition of the first Medical Office Acquisition of Second Medical Office Sell of Ben Craig Center Craven Croft Acquisition (eight properties)

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Front

Back

This special recognition coin is presented by the Associate Vice Chancellor or a Facilities Management Director to Facilities Management employees exhibiting actions that embrace our S.H.A.R.E. values. This coin may also be given to external service providers, sponsors, supporters, etc. that exemplify our values.

Directors Coin R ecipients Fisca l Yea r 2015 Associate Vice Chancellor’s Office Beverly Imes Richard LaLiberte’

Building Environmental Services and Recycling Solomon Franklin

Facilities Business Office Jennah Bennet Beth Brown Monique Davis Clyde Derberry Noella Paquette Sonia Perez Melanie Witherspoon

Facilities Information Systems Fred Brillante Elias Mahfoud Michael Peddycord

Facilities Operations Barclay Brantley Christy Case Jim Johnson Joe Loder Mark Neel Steve Singer G. David Smith Steve Tillman

Facilities Planning Mike Lizotte Laurie Manderino Nick Patel

Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | Cover Story

2015 Idea of the Year By Beverly Imes, Editor In an interview with Rob’s manager, Lee Beard, Central Operations Manager, I learned a little more about the benefit and impact of this idea. 1. What prompted this idea? This idea came from past experiences of master sets of keys possibly being misplaced and the impact it would create. 2. What are the benefits/cost savings of these key cabinets? Increased structure of the key and access program. Reduces and possibly eliminates the need for cluster or master key sets.

Phil Jones presents the “Thinking Out of the Box” statue to Rob Herrington for the Idea of the Year 2015

ongratulations to Rob Herrington, Facilities Operations Lock Shop Supervisor, 2015 Idea of the Year contest winner! This annual recognition is presented to an individual or group of individuals who reflects thinking “out of the box.”

3. What do these keys open and who has or needs access to these keys? The key cabinets are programmable and allows us the freedom to place any key needed for any building. We can give anyone access as long as they have the 49er card, including contractors.

Idea of the Year Criteria The idea should be reasonable and provide FM cost-savings and/or improve overall FM productivity; in support with FM’s strategic management goals and the University’s mission.

AMENITIES: 1. “Thinking Out of the Box” statue 2. Nomination for UNC Charlotte Employee of the Year 3. Recognition during FM Quarterly Staff meeting 4. Notation in Facilities Focus 5. Supervisor notation in annual performance review.

4. How many buildings already have these cabinets and how many more will be installed? Every major campus building has a cabinet strategically located within an area that is accessible to users.

Even though this award recognizes those who think OUT of the box, Rob’s idea was to keep something secure IN the box. Rob’s Idea: To install electronic key cabinets in every campus building. The key cabinets will reduce risk and liability of key handling for employees and contractors. This idea can eliminate costs of key loss associated with rekeying one or more buildings. It also will improve key management structure therefore benefiting the campus in many ways.

This fiscal year five ideas were approved. Of the five, two were implemented. Of the two, Facilities Management’s Directors voted that Rob’s idea best met the criteria earning him this annual recognition. So, what happens with the other approved ideas? They are transferred to this fiscal year’s idea list. Once implemented, they will be eligible for the 2016 Idea of the Year. All who submit an idea that is implemented receives a gift. This year it was a Facilities Management lunch box. Thanks Rob for thinking of ways to make the University safe and secure for students, faculty, and staff.

Ideas are accepted from Facilities Management staff throughout the fiscal year via our Intranet. Please visit the link below to enter your ideas. http://facilities.uncc.edu/about-us/awards-program/employee-award-program-nomination/idea-submission-box

Facilities Focus | Issue 54

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Employee of the Quarter | FACILITIES MANAGEMENT

Employee of the Quarter: Barclay Brantley By Laurie Manderino, Facilities Planning

ongratulations to Barclay W. Brantley, Lead HVAC Technician Zone 5, who was named Employee of the Quarter! Brenda Shue, Business Services Coordinator in the Office of the Chancellor, nominated Barclay for his outstanding customer service. She explains how Barclay went above and beyond the call of duty the week of June 15: “With temperatures consistently close to one hundred degrees, the third floor of Cato Hall has been without functioning air conditioning most of the week until around 11:00 a.m. today, Friday, June 19, 2015. Barclay Brantley played a key role in the success of installing two compressors and bringing the roof top unit back online. Barclay’s supervisor, David Smith, stated that Barclay worked alongside Carolina Air Solutions for the past two nights—working well into the morning and finishing today around 1:30 a.m. Upon discovering the unit had failed, after working all night, Barclay stepped up to replace blown fuses and three control transformers that were damaged last evening from moisture as the team worked feverishly between thunderstorms. Each time I saw Barclay this morning, he had a smile on his face.” Brenda also submitted this nomination to the UNC Charlotte Staff Council for the Golden Nugget Award. The Golden Nugget Award is for going above and beyond the call of duty, and representing UNC Charlotte in a manner we can all be proud of.

Barclay’s customer service skills “really shine” Barclay just celebrated his fifth anniversary at UNC Charlotte in July. He began as a Journeyman HVAC Technician in Zone 6 until a year and a half ago when he was promoted to Lead HVAC Technician in Zone 5. He enjoys his work, particularly hands-on projects. Barclay also enjoys the new challenges that a Lead Technician offers him.

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In his spare time, Barclay enjoys spending time with his wife and two daughters, deer and turkey hunting, and fixing cars or other projects at home. Currently, he and his wife are excited that their daughter is embarking on the driving portion of driver’s education. Barclay said he “is honored and happy to receive the award”. He is grateful and appreciative to everyone who nominated and or selected him for the award. Barclay’s dedication and expertise has earned him other recognitions. Read on. Earlier this year his supervisor, David Smith, nominated him for UNC Charlotte Employee of the Year. One of the reasons for the nomination is the critical role he played in the renovation project in the shop area work space of Facilities Operations. This project was planned to bring a more reliable system for conditioned air. Barclay volunteered to oversee and complete most of the installation of the HVAC equipment and ductwork. After the HVAC system was installed and ceilings were able to be installed, the space became more of an office environment than a warehouse setting. He completed this in addition to his normal duties. His initiative and efforts saved the University approximately $28,000 by doing this internally instead of hiring an outside contractor to do the installation which was the original plan. He has served as acting supervisor when David is out of the office allowing the mission of their work to continue flawlessly. Some of the responsibilities he assumes include assigning work requests, responding to customer calls, and keeping the work flowing. He is the “go to” person because of his expertise. David stated, “Barclay’s customer service skills ‘really shine’. The attention he gives to each person he comes in contact with is fantastic. Our customers know that he is concerned about their issues and they know he will do all he can to resolve them.”

Derrick Massey (Zone 5), Staff Council Representative, presents Barclay Brantley with the Golden Nugget Award

He, along with six other team members, received the prestigious Directors Coin for their contributions on the HVAC Training Matrix Development Team. This team of advanced and skilled heating ventilation and air conditioning tradesmen were hand selected to develop the new HVAC Developmental Matrix. The function of the matrix is to provide structured guidelines by which an employee may improve their skills and knowledge in this ever growing field. Participation on the team was totally outside their normal job duties; however, they willingly gave their time and expertise for the project. The team’s innovative and collaborative aptitude definitely contributed to a smooth overall process and successful completion of the matrix. It is no wonder Barclay was honored with the Employee of the Quarter. His outstanding workmanship speaks volumes. Thank you Barclay for five years of great service to UNC Charlotte!

Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | Team of the Quarter

Team of the Quarter: RUP1 Emergency Generator Replacement By Ronda Latham, BES and Recycling

Pictured left to right: Joey Johnson (Zone 1), Greg Barnes (Zone 1), Tom MacNab (High Voltage), Lance Anderson (Zone 1), Raymond Bulter (High Voltage), Terry McCormick (High Voltage), and Barry Kirkman (High Voltage)

his team was nominated by Jennifer Price, Capital Projects, for their efforts in connecting the new generator to Regional Utility Plant 1 (RUP 1) for the Emergency Generator Project. This project turned into a much larger monster than was anticipated. The portion of work that had the greatest impact to the campus community was the complete shutdown of RUP 1, which extremely reduced the chilled water capacity to several buildings including College of Education, College of Health and Human Services, Barnhardt Student Activity Center, and Woodward Hall. The shutdown was originally scheduled to occur over a two-day period, however was accomplished within an eight-hour window during the middle of the night. This dedicated team shaved 40 hours off of this complex process. The reduced schedule saved the University thousands of dollars in labor, equipment, and potential losses of laboratory animals.

The team’s efforts for success included: • Attending regular coordination meetings and offering input for the best practices to shut down the RUP. • Notifying all building occupants regarding the impact of the shutdown, including the date and time. • Working overnight with the contractor ensuring all systems were in place prior to the start and working correctly when the RUP 1 was turned back on. Mere words do not do this team the justice deserved for the service provided during the project, as well as the help and expertise offered. All was invaluable. Without this team’s assistance and attention to detail, this project would not have been a success. Many thanks to Lance Anderson, Gregory Barnes, Joey Johnson, Raymond Butler, Barry Kirkman, Tom MacNab, and Terry McCormick. Lance Anderson, Zone 1 Supervisor, stated, “Just in cooling, alone thousands of dollars were saved to keep classes going in three buildings. If we were without air conditioning in the Vivarium for three days, the animals would have had to be relocated

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which would have cost thousands more. If laboratory animals had been lost, we would be looking at millions of dollars because of the essential role they play in costly research and education efforts. Tom, Raymond, and our guys in Zone 1 played a more important role that weekend than they will ever image.” High Voltage Supervisor, Tom MacNab, listed additional costs that could have been incurred if the shutdown had taken 48 hours instead of eight: • Rental for a portable generator in lieu of using the permanent equipment approximately $14,250. • Purchasing distribution switchgear to power a chiller and various support pumps and controls - $12,000. • Labor costs - approximately $10,000. • The generator consumed approximately 55 gallons of #2 diesel per hour at about $2.10 per gallon. Fuel savings = 40hours x 55gallons x $2.10 = $6,600. In addition to the cost savings Lance mentioned, this team saved at least an additional $42,000 through the revised means, methods, and an accelerated schedule. Kudos to this team for their collaboration and ingenuiety to provide excellent customer service.

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Staff Recognition | FACILITIES MANAGEMENT

Safe TEAMS of the Quarter

(Statistical Information provided by UNC Charlotte Safety Office)

The following Teams had NO accidents April - June 2015 Building Environmental Services (BES) and Recycling Center City Building (CCB), College of Health and Human Services (CHHS), Colvard, EPIC,

Congratulations to Rick Bohling for his winning entry!

Grigg, Library, North Area Floor Crew, South Area Floor Crew, Woodward, and Recycling

Facilities Operations Automotive, Central Operations - Controls, Fire Alarms, High Voltage, Lock Shop, Steam Plant, Zone 1, Zone 2, Zone 3, Zone 4, Zone 5, and Zone 7

Our New Safety Slogan is...

Pictured above standing left to right are: Josh Hyatt (Zone 7). Tom Guenther (Zone 1), Lacy Brumley (Zone 2), Paul Taylor (accepting for Zone 3), John Renwick (Zone 4), Derrick Massey (Zone 5), Landon Martin (Automotive), Lee Beard (accepting for Central Operations - Controls), Raymond Butler (High Voltage), and Tim McHam (Lock Shop) Pictured above seated left to right are: Gloria Escoar (Library), Lisa Miller (Center City), Lila Bonilla (Grigg), Theodora McMillian (EPIC), Susan Clapton-Meyer (Colvard), Virgie Fewell (College of Health and Human Services), Ron Kelly (Woodward), Luis Rumirez (Recycling), and Stan Gant (Fire Alarms)

Night Shift James Brown (South Area), Melvin Mayfield (North Area), and Reid Castor (Steam Plant)

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FRIENDLY REMINDER Compensatory time earned for the quarterly Employee Awards Program must be used within 90 days of receipt. If you do not use it, you will lose it!

Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | Staff Recognition

New Employees, Promotions & Recognition for April - June 2015 Awards f or NEW EMPLOYEES Building Environmental Services (BES) Darlene Johnson, Bldg Environmental Technician, BES-Kennedy Henry (Harry) Huntley, Bldg Environmental Technician, BES-South Juprell Young, Bldg Environmental Technician, BES-CHHS Susan Clapton-Meyer, Bldg Environmental Technician, BES-Colvard Theodora McMillan, Bldg Environmental Technician, BES-EPIC Timothy Honeycutt, Bldg Environmental Technician, BES-North

Individual Awards

Facilities Business Office Carolyn Lewis, Human Resources Specialist

Facilities Information Systems Chris Gonzales, Mobile Technology Developer Sara Clayton, Survey Technician Phil Jones and Solomon Franklin, BES & R

Facilities Operations Matthew Landon Martin, Vehicle & Equipment Technician, Automotive Sara (Bristow) Nester, Administrative Support Associate, Automotive Lance Barnes, Ground Service Technician, Grounds Christopher Schultz, Grounds Service Technician, Grounds Terry McCormick, High Voltage Distribution Specialist, High Voltage Carl Lachance, FM Technician Mechanical Trades, Zone 1 James Pickard, FM Technician Mechanical Trades, Zone 2 Barry Hannibal, FM Technician Mechanical Trades, Zone 5

Facilities Planning

Brian Guns, BES & R and Phil Jones

Racheal Walton, Administrative Support Specialist PROMOTIONS

Building Environmental Services Wilfride Joline, Floor Maintenance Assistant, BES North Zone

Facilities Operations Donald Henry, FM Technician Mechanical Trades, Boiler Room James Krupa, FM Technician Building Trades, Renovations Sandy Mullins, University Program Associate, Administrative Office Steve Tillman, FM Technician Mechanical Trades, Zone 1

Phil Jones and David Smith, Zone 5

APPLAUSE CARD RECIPIENTS

Individuals

Teams

Barclay Brantley, Zone 5 Brian Guns, Building Environmental Services David Smith, Zone 5 Patrick Foley, Zone 5 Solomon Franklin, Building Environmental Services

Lee Arnold, Robert Bonds, and Robert Cooke (Recycling) Candis Robinson, John Calvani, Gloria Escobar, Luz Gomez, Bernetta Lee, and Cojack Nsimba (BES-Library); Walter Alexander (BES-Colvard); William Hester (BES Kennedy) Randy Huffman (Central Operations);Timothy Smith, Michael Rogers, and James Williams (Renovations) Lance Anderson, Joey Johnson, and Greg Barnes (Zone 1); Tom MacNab, Raymond Butler, Barry Kirkman, and Terry McCormick (High Voltage)

To view awards photos and read detailed descriptions of nominations, visit: ht t p: / / f aci l i t i es. uncc. edu/ a b o u t - u s / a w a rd s - p ro g ra m/ p a s t - a w a rd - re c i p i e n t s

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New Employees | FACILITIES MANAGEMENT

Welcome!

Sara Clayton

ara Clayton came aboard to become part of our Facilities Information Systems team on June 4, 2015, as our Geographical Information Systems (GIS) Survey Technician. Her duties include assisting with surveying projects including external surveying, overseeing utility map updates, supporting additional ARCHIBUS AutoCAD applications along with assisting with space information updates. Sara has 12 years of GIS and Surveying experience from her previous work at Pike Electric as a GIS Technician III. Sara received her Bachelor of Arts degree in Earth Science and Geography from UNC Charlotte. She is currently living in the Charlotte area with her husband and four-year old daughter. Her hobbies include traveling, scrapbooking, and gardening. She competed in her first marathon at Walt Disney World in January. We are happy to have Sara on our team and are confident that her skills will be extremely valuable in supporting Facilities Management operations with the continuous growth of campus. Sara is located in the Facilities Management/Police and Public Safety Building, Room 228. Her phone number is 704-687-0550.

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Chris Gonzales

hristopher (Chris) Gonzales came aboard May 11, 2015 as our Mobile Technology Specialist in Facilities Information Systems. Chris is supporting our handheld mobile devices, which will include adding new mobile applications, troubleshooting device issues, and assisting current users in Recycling and Building Environmental Services as well as any new users with the mobile handheld devices. Chris worked for a year at Bank of America supporting and developing for their Automated Teller Machine (ATM) applications. Chris graduated in May of 2013 from UNC Charlotte with a Bachelor’s degree in Computer Science. He has lived in the Charlotte area for 16 years. He enjoys computer games and programming. We are excited to have Chris join our team, and we know that his skills will be an asset in supporting Facilities Management’s growth and increasing use of mobile technology. Chris is located in the Facilities Management/Police and Public Safety Building, Room 228. His phone number is 704-687-8290.

Brian Hunter

rian Hunter came aboard July 27, 2015 as our Real Estate Specialist in our Real Estate Office. His duties include: • Management of the real estate records database system. • Administrating and organizing oncampus and public land records, deeds, files and transaction records. • Coordinating efforts with the State Property Office through the Real Estate Manager and the Associate Vice Chancellor. • Working closely with Design Services to coordinate and plan renovations and up-fits to leased spaces. • Research and interpret real estate public records, deeds, leases and other real estate related documents. Brian has a Bachelor’s Degree in Economics and 22 years of real estate related experience. We are excited to have Brian on our team in this much needed position. Our Real Estate Office has operated seven years with only one person. We are confident Brian’s skills will be a valuable asset in supporting our Facilities Management operations and continued campus growth. Brian is located on the first floor of the Facilities Management/Police and Public Safety Building, Room 146. His phone number is 704-687-1666.

Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | BES New Supervisors

Welcome BES Supervisors By Solomon T. Franklin, BES and Recycling

Larry Blomberg

James Revis

James is a native of Concord, North Carolina. He has been employed in the cleaning and commercial flooring business for over 17 years and has over 10 years of experience as a foreman for two respected commercial flooring contractors in the Greater Charlotte region.

Larry is a native New Yorker that enjoys serving as a Volunteer Fireman and photographer. He has been married for 20 years and has two children. His son will be graduating from high school this year and his daughter will be entering into high school this year but has already secured a two year scholarship to SPCC.

ames Revis recently joined the BES Supervisor team as the new Colvard Zone Supervisor. With this role James will be responsible for leading 13 technicians to deliver cleaning services in the Bissell House, Colvard Building, Foundation Building, Foundation Annex, Harris Alumni Center, Memorial Hall, Johnson Band Center, Niner House, Robinson Hall, Rowe Arts Building, and Regional Utility Plant 4 (RUP 4).

James has been employed with UNC Charlotte since October of 2009. He has worked in the BES and Recycling unit as a Floor Technician and a Floor Crew Lead. James has served as an active member of the BES Advisory Board successfully taking on challenging assignments, such as collaboratively developing enhanced communication standards for the BES unit (Radio Etiquette Protocol) and writing the content for a $500 NCAPPA mini-grant for BES (Service Sink project). James’ office is located at the Colvard building, in room 1058. You can contact him by phone at (704) 687-1369 or by email at jrevis@uncc.edu. Welcome James Revis as the BES Colvard Zone Supervisor.

awrence (Larry) Blomberg recently joined the BES Supervisor team as the new Kennedy Zone Supervisor. With this role Larry will be responsible for leading 13 technicians to deliver cleaning services in Banard, Cato Hall, Denny, Garinger, Kennedy, Macy, Prospector, Smith, Storrs and Winningham.

Larry has over 25 years of Building Services experience. He has worked at UNC Charlotte as a Building Services Supervisor in the Student Union for the past five years. He is currently enrolled as a student here at UNC Charlotte working towards earning a Bachelor’s degree. Most recently, he completed the Leadership Experience program offered by the UNC Charlotte Human Resources department. Larry’s office is located at the Kennedy building, in room 104. You can contact him by phone at (704) 687-5458 or by email at lblomber@uncc.edu. Welcome Larry Blomberg as the BES Kennedy Zone Supervisor.

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BES Continuous Improvements | FACILITIES MANAGEMENT

Built for Improved Customer Service

uilding Environmental Services (BES) implemented a re-organization of their unit beginning on March 1, 2015. This re-org is a direct result of the continuous improvement initiatives within Facilities Management. The changes were implemented to improve zone geography and enrich the quality of internal and external customer service by adjusting the organizational structure, shift times, and zone assignments. In addition, BES is developing and implementing processes to align as a first class, process oriented and data driven team that delivers excellent, proficient, and cost effective services.

The BES Zone Supervisors serve as the main points of contact for cleaning services in their buildings. Within the new infrastructure each BES Zone Supervisor has two crews for general cleaning: a 1st Shift crew reporting Tuesday–Saturday, from 5:00 a.m. – 2:00 p.m.; and a 2nd Shift crew reporting Monday–Friday, from 1:00 p.m. – 10:00 p.m. Each zone has a weekend Lead Technician and an evening Lead Technician to support the BES Supervisor in guiding their zones and executing the day to day cleaning functions. The BES Zone Supervisors’ newly implemented work hours are Monday–Friday, from 8:00 a.m. – 5:00 p.m. The BES Zone Supervisors coordinate floor care with the 3rd Shift Floor Crew Supervisors and the BES Night Manager. These changes made in the re-org allow BES to achieve better customer service with key stakeholders. To support better access to accurate information, a BES Zones Database was developed within the BES website (See image to the right). Customers simply enter the building name in the locator box and the assigned BES Zone contact information will appear or they can scroll through the alphabetized building list to find the assigned BES Zone contact information for your building.

Website for BES Zones Database: https://facilities.uncc.edu/our-services/business-related-services/building-environmental-services-bes/bes-zones-database

facilities.uncc.edu

Issue 54 | Facilities Focus

HOLSHOUSER HALL

Capital Projects Holshouser Hall

By Dorothy Vick, Capital Projects

(after)

The biggest change to South Village is the Holshouser Hall renovation. The exterior of this outdated and somewhat dilapidated 12-story facility, built in 1970, has undergone aesthetic modifications to allow it to blend beautifully with the surrounding new buildings in South Village. The most exciting result of the building’s ‘facelift’ is what awaits the students: new windows, reconfigured bathrooms, and hallways illuminated with natural light. Looking good Holshouser!!

LAUREL HALL

(before)

his has been one of the Capital Projects team’s most challenging summers to date. Our construction managers are diligently working together with the Residence Life team and other campus support groups (Information Technology Systems, Building Environmental Services & Recycling and Facilities Operations) to complete three student housing projects in time for the fast approaching student move-ins.

Residence Hall Phase XIII (Laurel Hall) is the newest facility added to the ever evolving South Village. It will provide approximately 400 beds comprised of two and four suite style units to meet continuing demands for freshman student on-campus housing.

Laurel Hall

All three projects have encountered problems causing delays impacting completion dates. This is the first time three residence halls have been constructed and brought online at the same time, creating additional coordination and planning for the Residence Life team as well. Although acceptance of these facilities will be down to the final hour, all will agree the outcome was well worth the struggle! The final inspection for Oak Hall is planned for mid-August and failure is not an option!

OAK HALL The Oak Hall renovation included a new roof, windows, elevators, and mechanical systems. While the improvements are not noticeable from the outside of the building, the interior has had a major overhaul, creating much more appealing spaces for the students. This is the same process that Elm, Maple, and Pine will undergo when they are taken off-line in May 2016, which will complete the transformation of the residential community aptly named “the Trees”.

Oak Hall

Facilities Focus | Issue 54

HAUSER ALUMNI PAVILION You may also notice that a one-story building that is currently being erected next to the realigned Philips Road connection with Craver Road. This is the new outdoor events shelter dubbed Hauser Alumni Pavilion that will serve as the tailgating headquarters during 49ers Football home games.

Hauser Alumni Pavilion

facilities.uncc.edu

Capital Projects | FACILITIES MANAGEMENT

Rick Ellis

tâ&#x20AC;&#x2122;s official! Rick Ellis, one of our Senior Project Managers, is retiring September 1. Rick has been with UNC Charlotte since June 2005 and before that he was a Senior Construction Engineer at WinstonSalem State University.

Phillips Road Bridge

Road Projects

t started with the Phillips Road realignment project that will connect Phillips and Craver roads and add a much needed traffic signal to improve traffic flow. Then construction began on the South Entrance intersection to add a traffic signal (also much needed), left and right turning lanes, and pedestrian cross walks to improve traffic flow and pedestrian safety at the Cameron Blvd and University City Blvd/Hwy 49 intersection. And now, as indicated by the staging of construction vehicles and equipment in Parking Lot 12, and the flagmen directing traffic, our project to widen Mary Alexander Road has begun. Expect traffic delays so plan accordingly. The project will upgrade existing storm/sanitary/utilities along Mary Alexander, add a traffic signal at the intersection of Mary Alexander and Cameron Blvd, enhance pedestrian walkways, and insert bus pulloffs along both Mary Alexander and Craver Roads.

Prior to coming to the UNC system, the Virginia Tech graduate worked with various private sector firms in the construction industry. He is an avid horticulturist (loves rhododendrons and bonsai plants) and has a myriad of interests which means his retirement years will not be boring! Please be sure to stop by the second floor of Facilities Management and wish him well as he begins a new chapter!

All of these projects should be completed by the end of the year.

Mary Alexander and Cameron Intersection facilities.uncc.edu

Craver Road

Highway 49 and Cameron Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | Did You Know?

Motor Fleet Customer Training By Pamela Duff, Facilities Information Systems

S of July 31, 2015, ARCHIBUS Motor Fleet Customer training is now available in Moodle 2. This course is designed as a training tool and an informational resource for all campus personnel who reserve motor fleet vehicles and/or would like to know more about the vehicle reservation process. To access the course: 1. Go to the Moodle 2 site (moodle2.uncc.edu). 2. Log in with your UNC Charlotte Ninernet credentials. 3. Select “My Courses” from the left navigation, then the “Training” link to expand the folder. 4. Click on the “ARCHIBUS Motor Fleet Customer” training link to access the course.

If you have questions about the Moodle 2 training or any other ARCHIBUS training, you may contact Pamela Duff in Facilities Information Systems at 704-687-0552.

Northern Long-Eared Bats By Dorothy Vick, Capital Projects

e on the lookout – we’ve recently learned that the northern long-eared bat, which is federally listed as a threatened species under the Endangered Species Act, might be hibernating on our campus.

This medium-sized bat has a body length up to 4 inches, with brown fur on top and tan below. The legs and webbing are bare revealing a darker, reddish color. The ears are large and rounded, although they often appear pointed. They hunt a variety of night-flying insects such as moths, especially over marshy areas. They rear one young per year and are estimated to live up to 18 years in the wild. Northern bats are considered by some to be pests when they inhabit homes and other dwellings, but they play a valuable role in controlling insects, some of which may be potentially harmful.

Facilities Focus | Issue 54

It’s Official! Everyone in Facilities Management is now using Kronos for timekeeping. Administrative staff have used it since January. Facilities Operations, BES, and Resycling began in August. This is quite a transition from paper time records. Those with questions may contact: Beth Brown - FBO-HR - 7-0554 Clyde Derberry - FBO-HR - 7-0544 Jennifer Smith - FBO-HR - 7-8470 Solomon Franklin - BES&R - 7-8372 Sandy Mullins - Facilities Operations - 7-5570

facilities.uncc.edu

Facilities Information Systems | FACILITIES MANAGEMENT

Our New Campus Map is Now LIVE! By Pamela Duff, Facilities Information Systems

acilities Information Systems recently went live with the newly revamped campus map on July 15, 2015.

The new interactive map, over a year in the making, provides improved user functionality and search features for location-based campus information. You can access the new map from your PC, tablet, or smartphone, making it a convenient tool when you are onthe-go. Several features available with the new campus map: • Customized Menu Navigation improves the overall look and feel by adding popups, tiled layouts, and drop down lists. • Improved geographic representation of the campus with ability to easily search by building, parking, dining, etc. • Mobile user features allows the map to handily work with smartphones, tablets and other mobile devices. • Layer functionality provides access to live campus shuttle schedules, accessible pathways, and emergency routes. • Map sharing ability allows users to share information they are viewing to others by sending a direct map link. To access and try out the new Campus Interactive map, visit http://maps.uncc.edu/.

More information on the recent new campus map may also be viewed in the Inside UNC Charlotte, July 15, 2015, article: http:/inside.uncc.edu/news-features/2015-07-15/new-interactive-map-aid-navigating-campus. facilities.uncc.edu

Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | Facilities Operations

Our Building Envelopes By Lee Beard, Facilities Operations

ate in the summer of 2013 a major topic arose regarding how the exterior of the campus buildings appear not only to the staff and faculty but even more importantly to the students and parents. The UNC Charlotte campus is very appealing, from the beautiful landscapes to the brick pavers; however, the exterior of the buildings (often referred to as the building envelope) can easily get overlooked. As Facilities Operations employees we always have more pressing issues to deal with (HVAC, electrical and plumbing challenges) and it is sometimes too easy to become complacent in regards to the exterior of our buildings. The simple solution seemed to be to hire an outside contractor. Working with Materials Management and following the proper protocol, quotes were requested from several local companies. After completing the selection process, we came to the realization that to hire a competent and qualified contractor to do the work would cost us an average of $12,000 per building.

THE PROBLEM

THE RESULTS

With more than 70 buildings and structures within Facilities Managementâ&#x20AC;&#x2122;s scope of responsibilities, this would take a considerable amount of funding and time.

The results are solid!

THE SOLUTION? In an effort to come up with a cost effective solution, the idea of budgeting to have three buildings a year cleaned was considered. After a lot of consideration, however, it seemed this option was not very realistic. Our thinking caps went back on to come up with a viable and worthwhile solution for this dilemma.

THE WINNING IDEA The idea was for Facilities Operations to purchase its own equipment and begin cleaning the buildings on a daily basis - 10 months out of the year. We worked with a local vendor and designed and had built a specialty trailer that would meet our needs. We also purchased a tractor to maneuver the trailer around campus. This tractor could also be used during inclement weather events.

In only a yearâ&#x20AC;&#x2122;s time, Facilities Operations employees have cleaned eighteen buildings and structures with a cost savings of over $200,000! Yes, you read that correctly - $200,000! In comparison of the work completed and cost of equipment; the decision to do the work in house has not only saved the University money, but also dramatically improved the aesthetics of our facilities and the campus as a whole. On a typical day you will see three or four employees performing exterior power washing using campus-owned equipment. There have been some obstacles and learning curves along the way, but Facilities Operations has established a successful building cleaning program.

Pictured here are Facilities Operations staff pressure washing Robinson Hall. 16

Facilities Focus | Issue 54

facilities.uncc.edu

Learning and Development | FACILITIES MANAGEMENT

FM Academy By Clyde Derberry, Facilities Business Office

APPA Leadership Academy - Level One The APPA Leadership Academy is leadership development training for Facilities Management leaders.This program helps our institution achieve sustained superior results by focusing on making individuals and leaders more effective. Select Facilities Management directors and managers as well as members from other universities attended this event hosted at Center City Building May 17-21, 2015. Based on the positive feedback from attendees, we may send more senior level (directors and managers) to Level One in the future. APPA U offers four levels of leadership training. For more information visit http://www.appa.org/training/academy/

Philip Jones, Associate Vice Chancellor for Facilities Management welcomes participants.

Troubleshooting Mechanical Drives and Rotating Equipment Technical training delivered on-site is a â&#x20AC;&#x153;win-winâ&#x20AC;? learning experience. Technicians attend classroom and hands-on sessions where newly acquired knowledge can greatly enhance the University equipment maintenance program.

Visit the FM Learning and Development Academy website for information on current and upcoming training and related forms. If you have specific learning and development needs, please discuss it with your supervisor and complete a Training Request Form. https://facilities.uncc.edu/our-services/business-related-services/facilities-business-office/fm-learning-and-development-academy

facilities.uncc.edu

Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | Recycling and sus

Look! New Bins! By Devin Hatley, Sustainability

ver the next few months, the Sustainability Office and the Recycling Department are teaming up to add more bins throughout campus. With a grant from the Charlotte Green Initiative (CGI), the departments are working together to add more than 300 “slim jim” bins to the inventory throughout campus. The primary focus of adding more bins is to align with the campus standard by making sure waste stations are available near entrances. In an effort to increase recycling, all bins will be paired with trash cans. Through questionnaires, we found that one of the most important components to recycling is convenience. By pairing up all bins, it allows people to make the easy decision to get it in the correct bin.

In 2013 – 2014, the campus community recycled about 40% of its material. “That (40%) still leaves us room for improvement. The more recyclables we can capture in the right bins, the less it costs to dispose of waste from campus, and the more we minimize our environmental footprint,” said Shannon Caveny-Cox, Recycling Coordinator, who summed up saying, “It’s a win financially, and for recycling.” Funding for the bins was provided by the Charlotte Green Initiative (CGI). CGI is a student led committee that manages a budget supplied through student fees. Full time students give $2 per semester which is then used to fund sustainability projects on campus. In addition to the recycling bins, CGI has funded more than thirteen projects this semester. Grants can be submitted by any student, staff, or faculty at UNC Charlotte. For more information or to download a grant application, visit cgi.uncc.edu.

Facilities Focus | Issue 54

If you have questions about recycling or if you have bin requests, contact Kelly Freshcorn at 704-687-0607.

Visit our Facebook page to see more photos of these events

@unccrecycles facilities.uncc.edu

Extra! Extra! | FACILITIES MANAGEMENT

Annual Picnic Highlights

acilities Manaement’s 14th Annual Picnic was held May 15 and featured good weather, great food, the latest music, and brought back (by popular demand) the pie toss! Following the food and fellowship was another favorite, softball! Thanks to all who volunteered to serve on the committee, cook, or helped where needed. We look forward to seeing you next year! ~ Beverly Imes, Coordinator

Te a m O v er th e Hi ll Hi ts th e Diamond By Lee Snodgrass, Facilities Operations

nce again members of Facilities Management fielded a team to compete against the students. Hey, we like a challenge. Good news with softball is that we didn’t have to run the students down, but watching a few of us run the bases was not only challenging, but also very entertaining. More good news was that we actually won a game (okay, so it was a forfeit…the campus ITS Team heard about our talented team of veterans). The games were close and everyone had a great time. Once again, we made the playoffs, but the season ended as quickly as it began. Football season is just around the corner. We will need some “fresh legs”. Also, we will be playing against the students in a Faculty/Staff vs Students basketball game this fall…date and more info to follow!

facilities.uncc.edu

Shown is photo from left to right: Front row: Derrick Massey, Patrick Patrick Foley, Joe Loder, Ronnie Bell, Phil Jones, Tom MacNab Back Row: Nick Gray, Lee Snodgrass, Jason Brissenden, Jim Johnson, Paul Taylor Not Shown: D.J. True, J. Scott Derrick (Student Union) and Michael Avery (Student Union).

Issue 54 | Facilities Focus

FACILITIES MANAGEMENT | Events

Community Safety Awarness

taff Council hosted the first Community Safety Awareness Day on July 29! Through collaboration with Police and Public Safety, Environmental Health and Safety, Center for Wellness, and Risk Management, this event was a tremendous success. Participants enjoyed free popcorn and snow cones as they visited different booths learning campus safety initiatives. Facilities Management staff who serve on Staff Council are: Ronnie Bell, Derrick Massey, Dwight Nealy, Dennis Kowalski, Clyde Derberry, Jennah Bennett, Katherine Humphries, and Virgie Fewell.

Mark Your Calendars August 15 - Academic Year Begins 20 - University Convocation at 9:30 a.m. 24 - First Day of Evening Classes 24 - New Student Convocation 25 - First Day of Daytime Classes September 7 - Labor Day Holiday October 5-8 - Campus Sustainability Week 6 - Campus Clean Up 7 - Transportation Fair 12-13 - Fall Break (Student Recess No Classes) 13 - Staff Council Fall Festival 21 - All Employees Meeting at 1:00 p.m. 30 - Strategic Planning at 8:30 a.m.

Cam pu s Sustain ability Week O ctobe r 5 - 8 Campus Sustainability Week of events is being planned for October 5-8. Campus Cleanup is scheduled for Tuesday, October 6. A Transportation Fair is being coordinated with PaTS for Wednesday, October 7. We anticipate Facilities Management staff will be involved in tree planting events that week as well. If you have questions or know of a campus event that could be promoted during Campus Sustainability Week, please contact Devin Hatley (dlhatley@uncc.edu).

Did You Know?... You can go to the Campus Special website: http://www.campusspecial.com/unc-charlotte/coupons Focus | Issue 54 for Facilities all types of discounts for UNC Charlotte faculty/staff.

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Birthdays | FACILITIES MANAGEMENT

H a p py Bi r t hday Augus t - O c to ber 2015

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Issue 54 | Facilities Focus

The University of North Carolina at Charlotte Facilities Management 9201 University City Blvd. Charlotte, NC 28223-0001

We S.H.A.R.E. Facilities Management Values: Safety, Honesty and Integrity, Accountability, Respect for Others, Excellence 22

Facilities Focus | Issue 54

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