Resume guide by UNCG Career Services Center

Resume Guide C

Career ID Code

#1 Elliott University Center • career_services@uncg.edu • 336.334.5454 • www.uncg.edu/csc

Professional Development • SpartanCareers • InterviewStream • D.I.Y. Career • Summer 2014

Getting Started

An employer spends (on average) 10–20 seconds examining a resume. Therefore, you should design your resume so that it is attractive and easy to read. Keep it concise. Read job descriptions to identify the skills, experience and/or knowledge required. Make your resume show the employer how you qualify for the position. Remember, your goal is to advance to the next step in the job search process, which is usually the interview! This guide has examples from a number of candidates, including one from each school at UNCG. Use them as samples for formatting ideas, headings, ways of organizing the information, etc. Take time to make your resume strategic and have multiple versions of your resume to meet different kinds of jobs. Check out this overview on getting started with your resume. The Career Team is here to assist you in making your resume the best it can be. Come visit us today! #1 Elliott University Center, next to Subway Drop-in M–F 10am–5pm, No appointment needed! Visit us online at www.uncg.edu/csc

Objectives and Profiles Think of this as an introduction to the resume (and to you). Many people choose to start off their resumes with a statement that can position them toward a certain career direction. The objective and profile are effective ways of doing this. •• •• •• ••

Place the objective or profile just below the contact information. Indicate skills sets you can offer, potential outcomes if they hire you, and focus on employer needs. Use keywords that appear in job postings & identify your strengths (what makes you stand out from others). The whole document answers the question: “why should we hire you?” so be sure to utilize the space strategically.

Objectives are short, concise statements that convey why you are writing the resume. They demonstrate a focus regarding the particular position or industry you are seeking. Objective statements should articulate your major qualifications and focus on potential outcomes. Example Objectives: 1. Seeking the Human Resources Specialist position at General Motors, Inc. utilizing assessment skills, employee training experience, and a business background. 2. To obtain a part-time position, utilizing superior customer service skills to increase company sales and provide a positive experience for all patrons 3. Seeking a Research Consulting internship at a strong research firm where proven decision-making and management skills will be utilized for improving organizational productivity Profiles are similar but usually go more in-depth with qualifications and skills. Profiles are utilized for many reasons but particularly when a job seeker needs to spell out the reasons he/she is applying for a certain job. If the experiences on the resume don’t directly match, a profile can help solidify why you are applying. Example Profiles: 1. Athlete with strong time management ability Proven experiences in reaching sales goals and self-motivated to succeed Excellent customer service orientation and ability to work in team environment 2. Motivated accounting student seeking part-time position to complement experiences Possesses effective organizational and communication skills Detail-oriented and driven with strong academic background 2

UNCG Career Services Center • www.uncg.edu/csc

Action Verbs When writing an effective resume, use action verbs to describe experiences. Articulate your experiences using a bullet point format (rather than paragraphs) to be concise for the reader. Lead with an action verb. Below is a selection to get you started. This list is not comprehensive; brainstorm with a career team member for the correct words that fit your experiences. Management Skills administered, assigned, chaired, coordinated, contracted, controlled, delegated, developed, directed, evaluated, managed, organized, oversaw, planned, prioritized, spearheaded, supervised Communication Skills clarified, collaborated, communicated, convinced, corresponded, directed, edited, encouraged, influenced, mediated, negotiated, promoted, produced, publicized, recruited, represented Research Skills assessed, analyzed, classified, documented, examined, identified, inspected, observed, reviewed Technical Skills calculated, computed, constructed, designed, fabricated, gathered, input, maintained, modified, operated, overhauled, programmed, upgraded Teaching Skills adapted, addressed, advised, clarified, coached, communicated, coordinated, enabled, guided, instructed, stimulated, strengthened, trained

Financial Skills allocated, appraised, audited, balanced, budgeted, compiled, forecasted, marked, projected, surveyed Creative Skills authored, conceptualized, created, customized, designed, directed, established, founded, initiated, integrated, introduced, invented, originated, performed, pioneered, researched, started Helping Skills advised, assisted, counseled, demonstrated, diagnosed, familarized, educated, expedited, facilitated, inspired, motivated, rehabilitated, stimulated, supported Clerical or Detail Skills arranged, assembled, catalogued, implemented, monitored, purchased, reviewed, referred, scheduled, systematized, tabulated, validated Accomplishments accomplished, achieved, attained, expanded, improved, increased, recommended (solutions), resolved (problems), restored, transformed

Section Heading Examples Breaking your resume up into easy-to-read sections helps the employer quickly see your qualifications. Below are some suggestions to get you started. • ACADEMIC PROJECTS • ACCOMPLISHMENTS • ACTIVITIES/ATHLETICS • AWARDS/HONORS • CERTIFICATIONS • COMMUNITY INVOLVEMENT • EDUCATION • INTERNATIONAL EXPERIENCES • INTERNSHIP EXPERIENCE/STUDY ABROAD • LEADERSHIP

• MEMBERSHIPS & AFFILIATIONS • OTHER EXPERIENCE • PRESENTATIONS • PUBLICATIONS • RELATED WORK EXPERIENCE • RELEVANT COURSEWORK • RESEARCH • SKILLS • VOLUNTEER SERVICE • WORK EXPERIENCE

Consider including specialized sections such as “Marketing Internship” instead of simply Internships or “Community Outreach” as opposed to simply Volunteering. The choices should reflect what will be most applicable to the employers who will read it.

UNCG Career Services Center • www.uncg.edu/csc

Example Resume Your Name

Your Address • Phone: Yours • Email: Your email address • Your LinkedIn URL (optional) Profile (3–4 sentences that describe the value, skills, knowledge, experience that you provide the employer. Key areas can include transferable skills, soft skills, technical skills, areas of knowledge) Education Bachelor of (Science or Arts), Full name of Major The University of North Carolina at Greensboro Relevant Coursework: (3–5 course names that are descriptive and speak to your qualifications)

Your future graduation date

Professional Experience Your Title Company Name, City, State • Identify major transferrable skills gained in this position • Explain how you fulfilled your job duties—exceed expectations, meet goals, surpass requirements • Describe your skills in terms of level—efficiently, effectively, accurately

2013–Present

Your Title 2011–2013 Company Name, City, State • Include specific outcomes of your efforts—did your project get implemented? Did you help the overall company mission? • Include any technical proficiencies gained specific to your career field i.e. Peachtree Accounting Software Relevant Projects Title of Project, Class Name, Semester completed • Brief description of accomplishments, what your role was, and any results or skills gained. Begin with an action verb. Leadership Experience Your Title (2014–Present), Previous Title (2013–2014) Name of Organization (campus club or organization), UNCG • Describe the leadership skills gained in your duties. How many people did you lead? • Describe major outcomes of your efforts in these roles Your Title Name of Organization (i.e. church, civic organization), City, State • Describe the leadership skills gained in your duties • Describe major outcomes of your efforts in these roles Your Title Name of Organization, UNCG

Fall 2013–Present

Fall 2012–Spring 2014

Fall 2011–Fall 2012

Skills Computer: MS Word, Excel, Access, and PowerPoint and any others you have Social Media: if applicable as a selling point for your skill set Language: list proficiency level (Basic, Intermediate, Fluent) • Use this example to get started. You will tailor yours more specifically as you work through the rest of the examples, but this one shows you where things should go and a way to organize the information. • Your resume is a formal document. Be sure to write out the whole name of UNCG as well as your major. 4

UNCG Career Services Center • www.uncg.edu/csc

First Year Resume Steven Thompson 341 S. Elm St. Greensboro, NC 27405 sample@uncg.edu 336-332-0000

OBJECTIVE Seeking a part-time position as a Cashier at Food Lion, using strong customer service skills, proven work ethic, and ability to learn quickly. EDUCATION The University of North Carolina at Greensboro – Greensboro, NC Bachelor of Arts, English, May 2018

Amos B. Smith High School, Greensboro, NC High School Diploma, June 2014

Accomplishments: Honors Society (GPA: 3.95) Mock Trial Team, Regional Winner, 2013

Relevant Coursework: Related Introduction to Journalism, Computer Applications, Keyboarding, Debate Courses and Advanced Placement English

WORK EXPERIENCE Family YWCA, Greensboro, NC Lifeguard, May 2013–August 2014 • Enforced pool standards at all times, in order to ensure a safe swimming environment for all visitors. • Created and distributed posters and pamphlets across the state to promote safe swimming procedures. • Recruited, trained, and supervised two Junior Lifeguards.

Summerfield Movie Theatre, Greensboro, NC Cashier, February 2012–May 2014 • Used superior customer service skills to greet patrons and accurately handle all financial transactions.

EXTRACURRICULAR ACTIVITIES Activities Swim Team, Member, Amos B. Smith High School, 2013–2014 Mock Trial Club, Member, Amos B. Smith High School, 2011–2014 Biology Club, Secretary, Amos B. Smith High School, 2011–2012 VOLUNTEER EXPERIENCE Greensboro Urban Ministries, Greensboro, NC, April 2014–June 2014 Moses Cone Medical Center, Greensboro, NC, December 2013 American Red Cross, Greensboro, NC, October 2012–May 2013 SKILLS Computer: MS Office (Word, Excel, PowerPoint) Languages: Basic Spanish • • It is appropriate to keep your high school education until end of sophomore year. After that you want to replace high school with activities, internships and jobs from your college years. Until then, include the most outstanding and impressive accomplishments and experiences during high school. Focus on skills that you developed, not just a list of events. • When listing work or academic experiences, use action verbs to describe duties and transferable skills. Emphasize accomplishments and results; quantify when possible. Avoid “Duties included” or “Responsible for.” UNCG Career Services Center • www.uncg.edu/csc

Adult/Transition Resume Marcía Cortez 6789 Battleground Avenue • Greensboro, NC 27410 • (336) 336-3336 • mcortez@email.com PROFILE •• 13 years of progressive customer service experience in a variety of business settings. •• Utilize strong verbal, written and clerical skills to communicate with diverse constituents. •• Acquired an extensive understanding of fiscal management, banking transactions, and financial analysis. PROFESSIONAL SKILLS AND ABILITIES Administrative Support: •• Managed an annual office budget of $275,000 and controlled disbursement schedules. •• Coordinated monthly visits for over 100 product vendors and 25 service technicians. •• Oversaw payroll forms and human resource documents for 12 employees. •• Created quarterly sales reports and conducted monthly store inventories. Customer Service Skills: •• Promoted strong customer relations by greeting clients, communicating effectively with vendors and corresponding with regional store managers. •• Communicated with disgruntled clients, addressed incorrect orders and resolved customer disputes in a timely and professional manner. Leadership Skills: •• Trained new employees on customer service techniques, database systems and order requests. •• Supervised 12 employees, promoted staff morale and increased office productivity by conducting weekly staff meetings and administering annual performance reviews. Technical Skills: • Conducted sales reports and customer transactions with IBM and Franklin computers, Microsoft Office Suite, IBM/ NCR cash registers, typewriters, and telephones. • Streamlined quarterly assessment reports by transferring sales documents into online database systems. • Handled large amounts of cash transactions and prepared weekly bank deposits. WORK EXPERIENCE AT&T Cingular Wireless Company-Regional Office, Greensboro, NC Customer Service Associate Worthington’s Furniture Shop, Greensboro, NC Manager

August 2012–April 2015 January 2010–July 2012

Food Lion, Incorporated, Raleigh, NC Assistant Store Manager

October 2006–December 2010

Food Lion, Incorporated, Raleigh, NC Cashier

May 2004–September 2006

EDUCATION The University of North Carolina at Greensboro, Greensboro, NC Bachelor of Science, Business Administration Cumulative Grade Point Average: 3.97

May 2015

• This is an example of a functional resume which focuses more on transferrable skill sets rather than specific employment. It categorizes relevant skills and achievements in typical bullet format. The work experience is still listed at the bottom but the emphasis is on skills more than job titles. This works well for people who are transitioning to a new field of work or who have gaps in their work history. To learn more about the Functional Resume, check out this video from HowCast • Also notice the education section is at the bottom—this is because the skills and experiences are more relevant to this person’s objective and the education is simply another qualification. 6

UNCG Career Services Center • www.uncg.edu/csc

Business Resume AMY CHO

Local Address: 106 Cheyenne Drive Greensboro, NC 27402

amycho@email.edu linkedin.com/pub/amycho 336-334-5454

Permanent Address: 24 Bonnie Lane Charlotte, NC 28273

OBJECTIVE Seeking a research-related position in the marketing field where experience in market research, skills in social media and metrics can be applied EDUCATION The University of North Carolina at Greensboro (UNCG), Greensboro, NC Bachelor of Science in Marketing, December 2015 GPA: 3.62 Dean’s List, 5 semesters Related Courses: Marketing Research, Economic and Business Statistics, Business Communications MARKETING INTERNSHIP Fresh Market (company headquarters), Greensboro, NC Marketing Intern, Spring 2014 •• Gathered data from company databases and created Excel reports for marketing team •• Participated in weekly updates and assisted with creating reports for district meeting •• Accomplishment: Presented research project results on “Highest Revenue Store Sites” to marketing team MARKETING RESEARCH PROJECTS International Marketing Course at UNCG, Fall 2014 •• Conducted online database research to evaluate local company’s competitors in target market •• Created successful marketing plan which achieved export of product in new foreign market •• Received an ‘A’ on presentation of results and presented to company owner and class Consumer Behavior Course at UNCG, Spring 2013 •• Worked with client, UNCG Dining Services to provide recommendations •• Designed, tested, administered, and evaluated results of surveys given to dining customers •• Conducted focus groups and in-depth interviews of faculty, staff, and student diners •• Compiled results into booklet and PowerPoint presentation delivered to class CUSTOMER SERVICE EXPERIENCE AT&T Wireless, Greensboro, NC Collections Specialist, August 2012–Present •• Train 25–30 new hires on policies and procedures and routinely check for adherence •• Work 20–25 hours weekly while in school full time •• Review customer credit records and make decisions about cellular phone account activation SKILLS Analytics: Google AdWords and familiar with SPSS Computer: MS Office (Word, Excel, Access, PowerPoint), Social Media marketing for Facebook, Twitter, LinkedIn Language: Beginning Spanish and French

• • •

This resume has two addresses. Some people choose to do this if they have ties to a geographic location they want to work in. For example if you are at UNCG currently but plan to work in your home town, list both addresses. It is common in today’s marketplace to search online for prospective employees. This resume included a LinkedIn profile URL so that the employer can find her easily. Talk to a career team member about LinkedIn today! Note how this student uses subheadings to pull relevant marketing work to the top, because her present work at AT&T is less relevant. UNCG Career Services Center • www.uncg.edu/csc

Scientific Resume 17 Paterson Street, Apt. 3 Greensboro, NC 27412

Jerome K. Rodgers

jkrodgers@email.com (336) 333-3333

Biology major with strong interpersonal and sales skills seeking a position in Pharmaceutical Sales SUMMARY OF QUALIFICATIONS •• Over 3 years experience interacting with a variety of customers while meeting and exceeding sales goals •• In-depth knowledge of medical terminology, anatomy and physiology, and pharmaceutical terms •• Excellent rapport-building, presentation, and closing skills •• Experience prospecting clients via cold calling •• Educated in the sciences and adept at learning new processes and information quickly EDUCATION The University of North Carolina at Greensboro, Greensboro, NC Bachelor of Science, May 2015

Major: Biology Minor: Chemistry

SCIENCE RELATED EXPERIENCE LabCorp, Burlington, NC Technician January 2014–Present •• Perform stability functional testing of raw materials and test kits for HIV, HCV, DNA and Blood screening products. •• Analyze, maintain, and validate test data using LIMS system. •• Participate in routine lab maintenance and ISO implementation. •• Monitor testing reagent status and equivalency using SAP and LIMS. Moses Cone Hospital, Greensboro, NC Laboratory Technician (internship) •• Worked effectively in a high volume laboratory. •• Tested plasma for HIV antigen, HIV antibody, Hepatitis B, and Hepatitis C. •• Completed tests within strict time schedules under standard operating procedures. SALES EXPERIENCE Liz Claiborne Shoes, Greensboro, NC Sales Associate •• Led sales team with the highest units sold per day; consistently exceeded all sales quotas. •• Interacted effectively with a wide customer base. •• Assigned to provide sales assistance to several high profile customers. •• Maintained excellent record of financial accuracy at day’s close. TGI Friday’s, Greensboro, NC Server •• Effectively up-sold menu items, resulting in increased sales for establishment. •• Provided high-level customer service in a fast paced work environment. •• Resolved problems effectively; handled financial transactions accurately.

September–December 2013

June 2013–December 2014

June 2011–June 2013

Citi Card, McLeansville, NC Telemarketer February 2011–June 2011 • Completed cold calls and established rapport within a short period of time to effectively close sales and meet sales goals. • This resume has an objective set apart at the top. This is an option, complemented with the Summary (which is a profile). A resume can have either or neither. Talk with a career team member to determine which is best for your situation. • This summary clearly positions Jerome for pharmaceutical sales with its keywords and aligning the skills needed to his own background. Read job postings carefully to identify the keywords you should include in your resume. 8

UNCG Career Services Center • www.uncg.edu/csc

Liberal Arts Resume Amit Patel

3 Melody Court  Greensboro, NC 27265  (336) 444-5555  patel@email.edu

EDUCATION: The University of North Carolina at Greensboro, Greensboro, NC Bachelor of Arts in Communication Studies, December 2015

GPA: 3.7

Randolph Community College (RCC), Asheboro, NC Pre-Major Business Administration, Attended August 2010–May 2013

GPA: 3.8

INTERNSHIP EXPERIENCE: Virgin Records – Publicity Department, New York, NY Publicity Intern, Summer 2014 • Assisted in the coordination of two publicity events where over 100 guests attended • Assembled and mailed artist press kits • Created and updated company databases, and handled several administrative tasks simultaneously LEADERSHIP ACTIVITIES: Chi Omega Fraternity, UNCG Chapter, Greensboro, NC President, May 2014–Present • Conduct weekly chapter meetings and delegate job responsibilities to other officers as appropriate • Participate in biweekly conference calls with National Headquarters in Memphis, Tennessee Vice President, January 2013–April 2014 • Maintained records of all members’ grades and class schedules • Held position as director of scholarship and programming for probationary members Student Government Association, RCC, Asheboro, NC First Year Representative, August 2012–May 2013 • Attended monthly meetings and served on social committee to help plan campus-wide events COMMUNITY OUTREACH: Make-A-Wish Foundation Volunteer, 2012–2014 • Helped raise $5,000 to grant a wish • Participated in many fund raising events including Cup for a Kid, car washes, and concerts, 2012–2013 Susan G. Komen Breast Cancer Foundation Volunteer, August 2013 • Organized Concert for a Cure, which raised $700 for the Susan G. Komen Foundation OTHER WORK EXPERIENCE: Maxie B’s, Greensboro, NC Sales Consultant, February 2012–Present • Provide excellent customer service in fast paced environment • Consult with customers planning for weddings and other special events Dance Hall, Inc., High Point, NC Co-Director and Dance Instructor, August 2010–May 2012 • Coordinated end of the year recitals, special event performances, and parade entries SKILLS & INTERESTS: Computer – Microsoft Office, including Word, PowerPoint, and Excel Hobbies – Enjoy writing short stories and hiking (recently conquered sixth mountain in two years)

• Notice Amit added her GPA to her resume. The guideline for doing this is if it is above a 3.0. This usually indicates some level of success academically and will hopefully add value to her as a candidate. • Notice the leadership activities section lists the same organization but multiple positions. This is an appropriate way to show increased responsibility over time. UNCG Career Services Center • www.uncg.edu/csc

Nursing Resume Nancy Nurse 1400 Spring Garden Street • Greensboro, NC 27412 • 336.555.5555 • N_Nurse@uncg.edu Education/Certifications Bachelor of Science, Nursing, GPA: 3.85 The University of North Carolina at Greensboro, Greensboro, NC Relevant Coursework: The Nursing Care of Individuals with Psychosocial Problems The Nursing Care of Adults with Common Physiological Problems Basic Life Support for Healthcare Providers, Certified

May 2015

June 2013

Experience CNA I, Omega Health Care, Burlington, NC Summer 2014 • Developed time management skills by providing patient care in a home setting • Improved customer service skills by preparing food, assisting with feeding, and facilitating patient hygiene care • Strengthened organizational skills by documenting procedures on a flow chart • Attained communication skills by promoting therapeutic relationships with patients Internship/Shadowing Opportunity, First Medical Associates, Eden, NC Summer 2013 • Shadowed under direct supervision of a registered nurse to take patient vital signs while observing nurses in primary care facility; enhanced communication skills with patients and hospital personnel. Clinical Rotations Medical/Surgical II, Moses H. Cone Memorial Hospital, Greensboro, NC Geriatrics, Alamance Regional Medical Center, Burlington, NC Psychiatric, Forsyth Medical Center, Winston-Salem, NC Pediatrics, Moses H. Cone Memorial Hospital, Greensboro, NC Maternity, High Point Regional Health System, High Point, NC

January–March 2014 October–November 2013 January–April 2013 October–November 2012 August–October 2012

Skills Certified Nursing Assistant II CPR and Vision Screening MS Word, Excel, and Epic computer software Leadership and Memberships Association of Nursing Students (Member), UNCG • Recruit high school students into UNCG School of Nursing program to promote nursing as a career • Generate and lead UNCG nursing students in service events around the community • Volunteered at events for Juvenile Diabetes Research Foundation and North Carolina Lung Cancer Sigma Theta Tau International Honor Society of Nursing (Member), UNCG

Fall 2013–Present

Spring 2013–Present

National Student Nurses Association (Member), UNCG

Fall 2012–Present

Nursing Christian Fellowship (Member), UNCG

Fall 2011–Present

Alpha Lambda Delta (Member), UNCG Spring 2010–Present • Initiated as full-time, degree-seeking, first-year student who have achieved at least a 3.5 GPA in the first semester

• For every experience on a resume it should include 4 things in the heading - your title, name of company, city, state and the dates (month and year) you worked there. This is enough information to legitimize an experience. References, supervisors, street addresses and phone numbers DO NOT need to be on the resume. You should have a separate References page. See this HowCast video for more on creating a reference page. 10

UNCG Career Services Center • www.uncg.edu/csc

Teaching Resume JACKSON SMITH

5 Winter Court • Kernersville, NC 27284 • 336-334-5454 • jacksonsmith@email.com Education: The University of North Carolina at Greensboro (UNCG) Bachelor of Arts in English, December 2014 Minor: Spanish Overall GPA: 3.5 Study Abroad: Universidad de Granada, Spain - Centro de Lenguas Modernas Spanish Language and Culture (CLCE), October–December 2013 Certification: North Carolina “A” License in grades 9–12 (English and Spanish), Spring 2014 Teaching Experience: Page High School, Greensboro, NC High School Student Teacher, August 2013–December 2014 •• Taught 1st and 2nd year Spanish vocabulary, verb conjugation, and culture to 3 classes of 25 students •• Designed and implemented lesson plans utilizing repetition, discussion, and writing methods •• Assessed student learning by creating and administering tests and homework assignments •• Advised the Spanish Club; guided students in planning events with an educational theme Observation, Spring 2013 •• Observed teaching methods and learned classroom management skills in high school Spanish language classes •• Worked in small groups with students teaching language concepts as part of a 50 hour observation

UNCG Tutoring, Greensboro, NC Spanish Tutor, September 2012–December 2013 •• Tutored 4 students on Spanish language skills including speaking , writing and reading •• Held one Spanish discussion group each week for 5–6 students in order to increase basic conversation skills

Leadership Experience: Student Government, UNCG Student Representative, September 2012–May 2013 •• Represented 30 constituents as an elected member of the Student Government

Camp Weaver – YMCA, Greensboro, NC Summer Camp Counselor, Summers 2011 and 2012 •• Coordinated daily programs for 7 children age 7–12 including arts, crafts, and theater activities •• Supervised a cabin of children and addressed campers’ concerns

Skills: Computer: MS Word, Excel, PowerPoint, Publisher, Access Language: Spanish, Advanced Portfolio: E-Portfoilio: Available through Taskstream upon request as of December 2014 • Certification is critical to being hired as a teacher. Listing it at the top in the Education section quickly answers the question of qualification. • Study Abroad should always be included on a resume. This example is one way of including the needed information. Some students choose to create this as its own section called International Experience. • Jackson’s heading saves space, a formatting trick that can be done in MS Word. Click insert Symbol to add a dot or other symbol to help separate contact information. UNCG Career Services Center • www.uncg.edu/csc

Health Careers Resume Karen Ahmed

1234 Spring Garden Lane Greensboro, NC 27405 KarenAhmed55@uncg.edu (336) 444-8977 OBJECTIVE Seeking a position as a Health Educator at the Greensboro Community Center, utilizing skills in health advising, programming, and workshop facilitation to provide a positive and educational experience for all visitors. EDUCATION The University of North Carolina at Greensboro (UNCG), Greensboro, NC Bachelor of Science in Public Health, May 2015 Minor in Communication Studies Major GPA: 3.45 Dean’s List: 4 Semesters Relevant Coursework: Contemporary Issues in Health Education, Public Health Administration, Global Health Epidemics, Women and Public Health, Exploring Health Concerns in the African-American Community PUBLIC HEALTH EXPERIENCE Triad Rehabilitation Center, Greensboro, NC, Intern, June 2013–Present • Develop and present health education and promotional programs, including volunteer training workshops and community health education presentations. • Create and distribute health education materials, including brochures, bulletins, and visual aids • Maintain cooperative working relationships with community agencies and health organizations. Wilkes Community Center, Greensboro, NC, Intern, January 2013–May 2013 • Collaborated with health specialists and community agencies to address local health concerns. • Supervised 15 volunteers, in an effort to implement organizational programs, objectives, and goals. • Created and conducted evaluations to assess the quality of monthly HIV awareness, prevention and treatment workshops. • Maintained databases, mailing lists, telephone networks, and other information as requested. PUBLIC HEALTH RESEARCH PROJECTS Global Health Epidemics Course, UNCG, Greensboro, NC Addressing Contemporary Issues within the African Diaspora, Spring 2014 • Conducted quantitative research regarding health concerns throughout Africa, including malaria and HIV. • Facilitated a 30-minute discussion to a class of 50 peers, focusing on preventative measures, international policies, and future endeavors surrounding global health awareness and education. ADDITIONAL WORK EXPERIENCE Richardson Fitness Center, Greensboro, NC, Weight-Room Assistant, August 2012–Present • Use superior customer service and multitasking skills to greet members and complete tasks, in an effort to create a positive environment for all visitors. • Conduct tours and fitness orientations of the Student Recreation Center to members and guest. • Maintain a clean and safe environment by upholding facility policies. SKILLS Proficient in Microsoft Office (Word, Excel, Access, PowerPoint), and Spanish • This resume has class projects listed because they are relevant experience toward this objective. The order in which projects are included is based on the relevance of all categories. This person had internship more relevant and a part time job less relevant. • Notice this resume also uses specific numbers to quantify an experience. This gives an employer a sense of your duties and their significance. For example—working 20–30 hours a week speaks to one’s ability to manage time effectively but if left out, an employer might assume it was less hours. 12

UNCG Career Services Center • www.uncg.edu/csc

Artistic Careers Resume Mariana Clarinet

Thomasville, NC 27360 • (336) 906.9062 • mclarinet@uncg.edu Objective To obtain a position with the Winston Salem Symphony Education The University of North Carolina at Greensboro, Bachelor of Music in Music Education • Honors: Graduated with Honors and magna cum laude, May 2015 Recipient of the Arts United of Davidson County Young Artist Scholarship Performances and Professional Development • Member of Phi Kappa Lambda Honors Music Fraternity, 2011–Present • Member of Society for Music Theory, 2011–Present • Attendee at professional conferences including Music Theory Southeast Conferences, American Musicological Society Conferences, and Society of American Music Conferences, 2011–present • UNCG Wind Ensemble -Tours across the United States; performances at American Bandmasters Association conference and Collegiate Band Director’s National Association conference, 2010–present • Organizer and Principal Performer of the UNCG clarinet quartet, Converse Quartet, 2010–2014 Music Education Experience Clarinet Instructor, Private Studio, Winston-Salem, NC - Fall 2013–Present • Instruct clarinet students from area middle and high schools • Prepare students for auditions, develop musicianship, and compose musical examples and exercises Student Teaching, Ledford Middle School, Thomasville, NC - Spring 2014 • Instruct band students grades 6–8 in multiple settings • Assist the cooperating teacher in all aspects of teaching in the band classroom • Conduct full-band rehearsals as well as private lessons and sectionals • Prepare and conduct students at rehearsals and concerts Music Counselor, UNCG Summer Music Camp, Greensboro, NC - Summer 2013 • Assist students of all ages in expanding musical knowledge • Organized and managed student activities and living arrangements, assisting students that are injured or need specialized care throughout the camp Leadership and Honors • University Marshal, UNCG, 2013–2014 • Treasurer, Social Committee Chair and Alumni Committee Chair, Sigma Alpha Iota National Women’s Fraternity, UNCG School of Music, 2010–2014 • Member, Alpha Lambda Delta Honor’s Fraternity, UNCG, 2010–2014 • Member, International Women’s Fraternity, UNCG School of Music, Theatre and Dance, 2010–2014 Other Work Experience Medical Office Assistant, HP Oral & Maxiofacial Surgery Office, High Point, NC, 2010–2013 Resident Advisor, Housing and Residence Life, UNCG, 2010–2012 • Notice in Other Work Experience the positions do not have bullet points. This is to simply show a longer work history but the bullet points would not be as relevant as the other items on the resume. So to save space but still show work history, there are no bullets. Talk with a career team member today about what would work best for your situation. UNCG Career Services Center • www.uncg.edu/csc

Graduate School Admission Resume William Ford

5 Windy Way Court • Hillsborough, NC 27278 • 336-334-5454 • wford@email.com

OBJECTIVE To gain admission to the UNCG Graduate School for Speech-Language Pathology EDUCATION Bachelor of Science, May 2015 Major: Speech-Language Pathology The University of North Carolina at Greensboro (UNCG), Greensboro, NC HONORS: GPA: 3.6 Dean’s List-all semesters Golden Chain Honor Society, 2012–Present Alpha Lambda Delta Honor Society, 2011–Present UNDERGRADUATE RESEARCH UNCG Communication Sciences and Disorders Department & Applied Communicative Sciences Laboratory Undergraduate Research Assistant Fall 2014–Spring 2015 •• Assisted Department Head with research project, Vocal Wellness Monitoring of College Theatre Students •• Presented research at the annual meeting of the North Carolina Speech-Language-Hearing Association Student Research Forum in March 2012 •• Utilize the Computerized Speech Lab, Multi-Dimensional Voice Program to measure acoustic characteristics of normal and disordered voices RELATED EXPERIENCE Tutor, Morehead Elementary School, Greensboro, NC •• Assisted 3rd grade student in language and reading proficiency

Fall 2014

Observer, UNCG Speech & Hearing Center, Greensboro, NC Spring 2014 •• Participated in 25 hours of clinical observations on language, fluency, voice disorders, articulation, and diagnostics Intern, The Speech Garden, Charlotte, NC •• Worked with 10 language-delayed children on language concepts and communication improvement •• Gained over 64 hours of experience in language therapy and sign language

Summer 2012

AFFILIATIONS and LEADERSHIP National Student Speech Language Hearing Association (NSSLHA) 2014–Present •• Vice President UNCG Chapter, Fall 2014

North Carolina Speech, Hearing and Language Association (NCSHLA) •• Chaired the fundraising committee for Crop Walk, Fall 2014

August 2013–Present

American Speech-Language-Hearing Association (ASHA) •• Attended annual conference in Miami Beach, FL, May 2013

March 2012–Present

OTHER WORK EXPERIENCE Cashier, Home Depot, Mebane, NC Lifeguard, Hillsborough YMCA, Hillsborough, NC

Summer 2011 Summer 2010

SKILLS MS Word, Excel, PowerPoint, Publisher, and Access Basic Sign Language • Part time work experience can help an employer know you have established a positive work ethic. So, in some cases, like the one above, even unrelated work experience has a purpose in the resume. William included it at the bottom under Other Work Experience. • William is using this resume to apply for a graduate program. This resume has more emphasis on research and leadership to position him as an excellent graduate student. It is very similar to any other targeted resume but with an understanding of the objectives of his graduate program. Talk with a career team member today for help in applying for graduate school. 14

UNCG Career Services Center • www.uncg.edu/csc

Get Your Resume Approved on SpartanCareers SpartanCareers is one of the most important tools we have, and we want to make sure you know how to use all aspects of the system—including the resume approval process. If you have questions, please ask a career team member. Your resume will need to be approved on SpartanCareers to actually apply for many openings, participate in on-campus recruiting and opt-in resume books. Log In to SpartanCareers 1. Go to the CSC website at www.uncg.edu/csc. 2. In the Tool Box, click the SpartanCareers logo. 3. Enter your username and password. *Click forgot password to reset via email. *New students check for your welcome email. 4. Complete your profile. *Choose to upload a resume now or later. You can still search openings. 5. Roll over the “Jobs” tab and click “SpartanCareers Listings.” 6. Use the “Position Type” search box to choose the appropriate type jobs. 7. Click on the job title to see the job description and other important details. 8. Follow the directions for how to apply. *Note: The first time you login you’ll be asked to complete your profile. You only have to do this once. When asked about privacy—choose to receive emails from the system so you don’t miss important announcements regarding approved status of your resume, job openings, on-campus interview updates, etc. When prompted to upload your resume: 1. Click Add New. 2. Name your document (ex. Jenny Jobs Resume) and select Document Type. 3. Browse to your resume, click Submit. 4. The resume is then in a Pending status until a career team member reviews it. 5. Once reviewed it will either be an approved resume or you will receive an email explaining why it is denied. Refer to the Checklist on the next page for reasons you were denied. 6. If approved, it will appear in My Documents—Approved and you will be able to attach it to any position you wish to apply for.

Submitting Your Resume Online Most of the time you will send your resume via email or uploaded to an online job application system. In the event you need to print a copy it is best practice to use resume paper which can be purchased at any office supply store.

Check out this video from for best practices on submitting your resume online.

When submitting a resume online: • Create a PDF out of your resume to ensure the formatting and spacing stays the way you created it. • Give your resume a file name that is descriptive. For example JohnSmith_Resume. Don’t use Resume2 or UpdatedResume. • Include the resume as an attachment along with a targeted cover letter. Some people choose to use the body of their email as a cover letter. This alternative is also acceptable. Either method should refer to the resume that is attached. UNCG Career Services Center • www.uncg.edu/csc

Resume Approval Checklist U

Career ID Code

Quick Review

Each resume submitted in SpartanCareers must go through our approval process. Resumes in this guide are sample “approved” resumes. Below is a checklist  that each approved resume must have: HEADER/CONTACT INFORMATION  Boldfaced Name (14–20 font size) and contact information listed at the top of the page (telephone, email)  Email address is career professional EDUCATION SECTION  List full name of institution(s)  “The” University of North Carolina “at” Greensboro – Must be listed exactly.  Degree spelled out accurately (Bachelor of Arts or Bachelor of Science) and Major  If multiple institutions are listed, they are presented in reverse chronological order by most recent attended EXPERIENCE SECTION  Job title, company name, city, state, and dates (month/year–month/year with months spell out like [August 2013–May 2014] or season year [Fall 2013]) are listed  Descriptions start with an action verb in proper tense or modifier such as “Frequently, Effectively, or Successfully”; not with personal pronouns “I” and “my”  Descriptions note accomplishments and relevant skills—statements answer “what” and some combination of how, why, or who?  If multiple experiences are listed, they are presented in reverse chronological order by start date Appearance and format  At least one line white space between sections  Use of font styles such as Times New Roman, Arial, Palatino, Cambria, Calibri, Verdana, not cursive  Font size: 12pt. not smaller than 10 pt.)  Consistent margins—between .5 And 1 inch  No spelling or grammatical errors; resume displays good communication skills If your submitted resume includes these optional items, it must include: Objective  Wording is specific, employer focused; targeted to a field, position or industry of interest  Must not begin with personal pronouns like “I” or “my” (“my” can be stated within the objective) Education section  Optional: gpa (3.0 & Above) – it is recommended that you do not include your gpa on your resume unless it is higher than a 3.0. This will force employers to look further into your resume to see other experiences and qualifications rather than making an initial judgment based on a lower gpa. Professional summary/summary of qualifications/professional profile  Accomplishments, experience and skills are directly geared towards a targeted employer, field, position or industry of interest Research or class project(s), community service, extra-curricular activities and/or leadership, etc.  Research or Class Project: course, project title, and dates along with accomplishments and relevant skills are listed  Volunteer Experience: organization and/ or dates and time served, formatted like “Experience Section” for consistency  Extra-Curricular Activities and/or Leadership: organization, title (Member, Vice-President, etc.), dates, and description of accomplishments and relevant skills Skills section  Computer Skills: examples include software applications, operating systems, hardware, social media, etc.  Language Skills: specify level of fluency (beginning, intermediate, advanced, fluent, native speaker) Appearance and format  If bullets are used, there must be consistency with periods or no periods.

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