Сім типових помилок дизайнерів та архітекторів при проектуванні медичних закладів

Universal Design in Healthcare Olena Ivanova Social Sector Reform Officer, UNDP Ukraine, Senior Lecturer, National University “Kyiv Mohyla Academy”

Universal Design (UD) - design of products and environments to be usable by

all people, to the greatest extent possible, without the need for adaptation or specialized design.

Rone Mace, 1985

Olena Ivanova

UD Focus Environment & facilities

Equipment & furniture

Information

Services

Olena Ivanova

UD Drivers

UD Drivers ✓ Human rights promotion

Olena Ivanova

UD Drivers ✓ Aging of population

Olena Ivanova

UD Drivers ✓ Acknowledgement of human diversity

Olena Ivanova

UD Drivers ✓ Changing perceptions about gender roles

Olena Ivanova

UD Drivers ✓ Technical innovations

Olena Ivanova

Who benefits from UD ✓ patients

✓ family members and accompanying persons

✓ medical personnel

Olena Ivanova

Top 7 Inconvenience in Healthcare Design

Olena Ivanova

Universal Design Principles 1. Equitable use 2. Flexibility in use 3. Simple and intuitive use 4. Perceptible information 5. Tolerance for error 6. Low physical effort 7. Size and space for approach and use

1&2: only one color and full transparent glass P h oto s ou rce: htt p : / /diz book. com/news /architect u re/ 7 5 4 - stomatol ogicheskay a -k linika v- b a rsel

Bright contrast elements marking of glass more visible for clients with vision impairments and attracts the attention of all visitors and personnel, preventing injury, according to Principle 5: Tolerance for Error.

Photo source: https://www.archilovers.com/projects/175769/dentalclinic.html Olena Ivanova

Colour differentiation of walls, floor, doors, and furniture

Photo: Into Sana Clinic, Odessa Olena Ivanova

According to Principle 3: Simple and Intuitive Use, colour differentiation: - helps persons with vision impairments to navigate; - attracts the attention of visitors and personnel; - prevents falling and injury.

Photo source: https://www.buildingbetterhealthcare.co.uk/news/arti cle_page/News_roundup_Estates_and_facilities_mana gement/72359 Olena Ivanova

3: space burdened with details and too many bright colors

Olena Ivanova

Children’s Clinic “Dobrobut,” Kyiv

Waiting areas are tailored to the needs of different clients according to Principle 1: Equitable Use and Principle 7: Size and Space for Approach and Use.

4: not user friendly design Photo source: h t t p s : / / w w w. a rc h d a i l y. c o m / 7 8 4 7 3 5 / d e n ta l - c l i n i c - a d r i a n a - ga r c i a - n a n a r q u i t e c t o s / 5 6 fd d 9 d 4 e 5 8 e c e 2 e 3 2 0 0 0 0 6 3 d e n t a l - c l i n i c - a d r i a n a - ga rc i a - n a n arquitectos-photo

A low reception promotes Principle 1: Equitable Use, creating equal conditions for all clients, including children and persons using wheelchairs .

Clinic “Dobrobut,� Kyiv

Olena Ivanova

A hanging baby seat in the bathroom provides comfort and minimizes physical effort according to Principle 6, serving as an example of user friendly design.

Olena Ivanova

5: not user friendly information: little contrast & small fonts P h oto s ou rce: htt p : / /ww w. oneonest udio.com/2013 / 0 5 /blog - post. ht ml

The monitors in waiting areas provide information about the queue progress and doctors’ availability (Principle 4: Perceptible Information), which reduces tension and improves the comfort of clients.

Into Sana Clinic, Kyiv

Olena Ivanova

6: unclear symbols P h oto s ou rce: htt p : / /peopleofdesig n.ru/2016/03/ toi l et - s igns/

An example of an information sign for a universal toilet with the International Symbol of Access, according to Principle 1: Equitable Use and Principle 4: Perceptible Information.

Olena Ivanova

7: unclear navigation Photo source: h t t p s : / / w w w. a r c h d a i l y. c o m / 7 8 4 7 3 5 / d e n t al-clinic-adriana-garcia-nanarquitectos/56fdd9d4e58ece2e32000063 dental-clinic-adriana-garcia-nanarquitectos-photo

Kyiv Diagnostic Centre for Children Olena Ivanova

Design according to UD Principles: ✓ ✓ ✓ ✓ ✓ ✓

diversity- and human-oriented; ordered and structured; simple and clear; calm; used a small amount of contrasting colours. secure

Olena Ivanova

Why is UD important? ✓Makes service provision human-centred, ensuring theit quality, respect for human dignity. ✓Reduces the potential risks and promotes a safe environment. ✓Reduce and prevent a stress, create a healthy environment. ✓Offers solutions that can be modified or changed to meet the needs and requirements of different users. ✓Reduces professional burnout of medical personnel. ✓Optimizes the efforts and facilitates the work of the personnel.

Olena Ivanova

www.ud.org.ua http://ud.org.ua/biblioteka/books/366-universaldesign-in-health-care-institutions-manual

“Promoting Mainstream Policies and Services for People with Disabilities in Ukraine� Programme

Olena Ivanova +380663163113 olena.L.ivanova@gmail.com