Universal Design in Healthcare Olena Ivanova Social Sector Reform Officer, UNDP Ukraine, Senior Lecturer, National University “Kyiv Mohyla Academy”
Universal Design (UD) - design of products and environments to be usable by
all people, to the greatest extent possible, without the need for adaptation or specialized design. Rone Mace, 1985
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UD Focus Environment & facilities
Equipment & furniture
Information
Services
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UD Drivers
UD Drivers ✓ Human rights promotion
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UD Drivers ✓ Aging of population
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UD Drivers ✓ Acknowledgement of human diversity
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UD Drivers ✓ Changing perceptions about gender roles
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UD Drivers ✓ Technical innovations
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Who benefits from UD ✓ patients
✓ family members and accompanying persons
✓ medical personnel
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Top 7 Inconvenience in Healthcare Design
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Universal Design Principles 1. Equitable use 2. Flexibility in use 3. Simple and intuitive use 4. Perceptible information 5. Tolerance for error 6. Low physical effort 7. Size and space for approach and use
1&2: only one color and full transparent glass P h oto s ou rce: htt p : / /diz book. com/news /architect u re/ 7 5 4 - stomatol ogicheskay a -k linika v- b a rsel
Bright contrast elements marking of glass more visible for clients with vision impairments and attracts the attention of all visitors and personnel, preventing injury, according to Principle 5: Tolerance for Error. Photo source: https://www.archilovers.com/projects/175769/dentalclinic.html Olena Ivanova
Colour differentiation of walls, floor, doors, and furniture
Photo: Into Sana Clinic, Odessa Olena Ivanova
According to Principle 3: Simple and Intuitive Use, colour differentiation: - helps persons with vision impairments to navigate; - attracts the attention of visitors and personnel; - prevents falling and injury. Photo source: https://www.buildingbetterhealthcare.co.uk/news/arti cle_page/News_roundup_Estates_and_facilities_mana gement/72359 Olena Ivanova
3: space burdened with details and too many bright colors
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Children’s Clinic “Dobrobut,” Kyiv
Waiting areas are tailored to the needs of different clients according to Principle 1: Equitable Use and Principle 7: Size and Space for Approach and Use.
4: not user friendly design Photo source: h t t p s : / / w w w. a rc h d a i l y. c o m / 7 8 4 7 3 5 / d e n ta l - c l i n i c - a d r i a n a - ga r c i a - n a n a r q u i t e c t o s / 5 6 fd d 9 d 4 e 5 8 e c e 2 e 3 2 0 0 0 0 6 3 d e n t a l - c l i n i c - a d r i a n a - ga rc i a - n a n arquitectos-photo
A low reception promotes Principle 1: Equitable Use, creating equal conditions for all clients, including children and persons using wheelchairs . Clinic “Dobrobut,� Kyiv
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A hanging baby seat in the bathroom provides comfort and minimizes physical effort according to Principle 6, serving as an example of user friendly design.
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5: not user friendly information: little contrast & small fonts P h oto s ou rce: htt p : / /ww w. oneonest udio.com/2013 / 0 5 /blog - post. ht ml
The monitors in waiting areas provide information about the queue progress and doctors’ availability (Principle 4: Perceptible Information), which reduces tension and improves the comfort of clients. Into Sana Clinic, Kyiv
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6: unclear symbols P h oto s ou rce: htt p : / /peopleofdesig n.ru/2016/03/ toi l et - s igns/
An example of an information sign for a universal toilet with the International Symbol of Access, according to Principle 1: Equitable Use and Principle 4: Perceptible Information.
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7: unclear navigation Photo source: h t t p s : / / w w w. a r c h d a i l y. c o m / 7 8 4 7 3 5 / d e n t al-clinic-adriana-garcia-nanarquitectos/56fdd9d4e58ece2e32000063 dental-clinic-adriana-garcia-nanarquitectos-photo
Kyiv Diagnostic Centre for Children Olena Ivanova
Design according to UD Principles: ✓ ✓ ✓ ✓ ✓ ✓
diversity- and human-oriented; ordered and structured; simple and clear; calm; used a small amount of contrasting colours. secure
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Why is UD important? ✓Makes service provision human-centred, ensuring theit quality, respect for human dignity. ✓Reduces the potential risks and promotes a safe environment. ✓Reduce and prevent a stress, create a healthy environment. ✓Offers solutions that can be modified or changed to meet the needs and requirements of different users. ✓Reduces professional burnout of medical personnel. ✓Optimizes the efforts and facilitates the work of the personnel. Olena Ivanova
www.ud.org.ua http://ud.org.ua/biblioteka/books/366-universaldesign-in-health-care-institutions-manual
“Promoting Mainstream Policies and Services for People with Disabilities in Ukraine� Programme
Olena Ivanova +380663163113 olena.L.ivanova@gmail.com