UN INDONESIA WELCOME KIT
TABLE OF CONTENTS Section A
Background Information About Indonesia Facts at a glance Geography
Section B
UN in Indonesia “Delivering as One” National Priorities and UN Support
Section C
Section D
Section E Section F Section G
Prior to Arrival Information Visas / Administrative Matters Health and Medical Upon Arrival Information Accommodation Security
Useful Information Other UN Duty Stations Annex 1: List of UN Agencies in Indonesia Annex 2: Information about Residential Areas Annex 3: List of International Schools in Jakarta Annex 4: Shopping in Jakarta Annex 5: Airline Ratings Annex 6: List of Rated Hotels Across Indonesia Annex 7: UN Security Clearance Programme Annex 8: Indonesian Public Holidays Annex 9: Car Purchase Process Annex 10: Medical Contacts Annex 11 : Staff Association, HR, Admin Focal point from various UN agency
Background Information About Indonesia The Republic of Indonesia consists of almost 18,000 islands located in the South East Asian Archipelago. The capital of Indonesia is Jakarta. Indonesia is the world's largest archipelagic nation, bordered by the nations of Papua New Guinea, East Timor, Malaysia and Singapore. With a population of around 255 million people, it is the world's fourth most populous country and the most populous Muslim-majority nation. The national language is Indonesian, also referred to as Bahasa Indonesia. However, there are several hundred diverse linguistic and ethnic groups across the country, as well as other religious communities. Indonesia is also a part of the Pacific Ring of Fire, a zone of frequent earthquakes and volcanic eruptions. 90% of the world's earthquakes and 81% of the world's largest earthquakes occur along the Ring of Fire. Indonesia itself has the largest number of active volcanoes in the world and is prone to frequent earthquakes.
Indonesian Flag
Indonesian Coat of Arms
Facts at a glance Official name Date of formation Capital City Population
: : : :
Republic of Indonesia 1945 Jakarta 255 million
Area ( in sq km )
:
1,904,589
Dependency ratio, young age (0-14) (per 100 people ages 15-64)
:
42.2
Population, ages 65 and older (millions) Median age Population, under age 5 (millions) Population urban ( % )
: : : :
13.4 28.4 23.3 53
Official Language Government Life expectancy at birth (years) GDP per capita (PPP US$) Under-five mortality (per 1,000 live births) Unemployment rate, total (%) (% of labour force)
: : : : : :
Bahasa Indonesia Multiparty republic 68.9 USD 3,440 29.3 6.2%
Human development index rank, 2010 Human development index value Exchange Rate (Updated Link ) Electricity Supply
: : : :
110 0.684 * Ranging from Rp 12,000 – 14,000 = 1Usd 220 Volt
* (2014 Human Development Report)
Source : http://hdr.undp.org/en/countries/profiles/IDN
A
History Indonesia declared independence in 1945. UNDP has been operating in Indonesia since 1954 through the UN Technical Assistance Board, and a standard agreement on operational assistance between the Government of Indonesia and UNDP was signed in 1969. Indonesia has made significant progress in sustainable development. From 1970 to 2010, Indonesia was one of the top ten biggest upward movers in UNDP’s Human Development Index. Between 2000 and 2015, the proportion of Indonesians living below the national poverty line fell from 19 per cent to less than 11 per cent.
Challenge The country has experienced significant economic growth in the last two decades, and its middle class continues to expand. Indonesia is now categorized as lower middle-income, and between 2009 and 2013 annual GDP growth was 5.8 percent. With a rising middle class expected to reach 135 million people by 2020, the country is challenged with widening inequality. Indonesia has more than 28 million people still living below the national poverty line and many more do not have access to basic social services. In Papua and West Papua, poverty rates are twice the national average. Between 2002 and 2013, income inequality increased by 24 percent. Large sections of the population lack access to basic services, with 68 percent – mainly those in urban centers – having access to safe drinking water, and 61 per cent to sanitation. Women continue to have lower access to education, employment and services. Long term development in Indonesia is jeopardized by environmental degradation and climate change. Much of the country’s economic growth has been driven by the extraction of natural resources at the expense of the environment. Indonesia is also one of the world’s top emitters of greenhouse gases and the deforestation rate is one of the highest in the world. The challenge therefore is for Indonesia to generate the growth it needs to cut poverty and inequality and at the same time protect its natural resources and its long term development prospects.
Success Indonesia continues to be a rising power both in the Association of Southeast Asian Nations (ASEAN) and the G20, and has Southeast Asia’s biggest economy, with a Gross Domestic Product of $861,9 billion in 2015. The world’s fourth most populous nation is now its 16th biggest economy and has been projected to be among the world’s top ten largest by 2025. Indonesia’s 2014 Human Development Index value of 0.684 represents a remarkable progress from 0.474 in 1980, reflecting considerable improvements in life expectancy, access to education, and incomes.
Geography Indonesia's variations in culture have been shaped although not specifically determined by centuries of complex interactions with the physical environment. Although Indonesians are now less vulnerable to the vicissitudes of nature as a result of improved technology and social programs, to some extent, their social diversity has emerged from traditionally different patterns of adjustment to their physical circumstances. Geographers Sumatra,
have
Java
conventionally
(and
Madura),
grouped
Kalimantan
(formerly Borneo), and Sulawesi (formerly Celebes) in the Greater Sunda Islands. Mountains ranging between 3,000 and 3,800 meters above sea level can be found on the islands of Sumatra, Java, Bali, Lombok, Sulawesi, and Seram. The country's
tallest
mountains,
which
reach
between 4,700 and 5,000 meters, are located in Woman drying fish in post-tsunami Aceh (UNDP)
the Jayawijaya Mountains and the Sudirman Mountains in Papua. The highest peak, Puncak Jaya, which reaches 5,039 meters, is located in the Sudirman Mountains.
Land boundaries:
A
Total: 2,602 km Border countries: Malaysia 1,782 km, Papua New Guinea 820 km Coastline: 54,716 km Climate: tropical; hot, humid; more moderate in highlands
Highlands Of Central Java
Terrain: mostly coastal lowlands; larger islands have interior mountains Elevation extremes: lowest point: Indian Ocean 0 m highest point: Puncak Jaya 5,030 m Natural resources: petroleum, tin, natural gas, nickel, timber, bauxite, copper, fertile soils, coal, gold, silver Natural hazards: occasional floods, severe droughts, tsunamis, earthquakes, volcanoes
UN in Indonesia Basic facts about the UN in Indonesia and the importance of “Delivering as one” The UN System in Indonesia is comprised of 28 programmes, funds, specialized agencies and other entities. In 2017, 1,306 employees (89% national staff and 11% international staff) manage an estimated programmatic budget of USD $165 million, those are FAO, IAEA, IFAD, ILO, IOM, ITU, Pulse Lab Jakarta, UNAIDS, UNCAPSA, UNDP, UNDSS, UNEP, UNESCO, UNFPA, UN-Habitat, UNHCR, UNIC, UNICEF, UNICRI, UNIDO, UN OCHA, UNODC, UNOPS, UNU-EHS, UNV, UN Women, WFP and WHO. The United Nations support
Indonesia’s
252
million people through its work on the Sustainable Development Goals (SDGs). The SDGs are reflected in the Indonesia – UN Partnership for Development Framework that is based on the Government’s National Medium Term Development Plan (RPJMN 2015 – 2019).In the next five years, the partnership between the United Nations and Government of Indonesia will seek to tap into the collective national and global expertise to improve policies, regulatory frameworks and capacities, with a view to making development work for all including and in
particular
the
poor,
vulnerable
and
disadvantaged. We will do so while ensuring a human rights-based approach to development, and promoting good governance, gender equality, and sustainable use of natural resources. The UN Resident Coordinator is the designated representative
of
Secretary-General
the and
United has
the
Nations overall
responsibility for the operational activities for Menara Thamrin Building, UN Head Office, Jakarta
United Nations system carried out at the country level. The RC acts as the spokesperson
for the UN family in Indonesia and is the highest-ranking official of the UN in the country.
The UN Resident Coordinator in Indonesia is Ms. Anita Nirody. The Resident Coordinator is also the team leader of the United Nations Country Team Indonesia (UNCT). The UNCT is the most important decision-making body for the UN in Indonesia and consists of Heads of Agencies of all agencies with presence in the country. It meets once a month to Anita Nirody, Resident Coordinator
discuss all issues of relevance to the UN and to provide strategic guidance
to UN programming activities. The Resident Coordinator and the UNCT are supported by the Office of the Resident Coordinator (RCO). The office manages a wide range of interagency coordination issues, for example, supporting joint programs between several UN organizations, advising on Human Rights or Avian Influenza. Although each UN organization has its own important mandate, it is also crucial to be aware how the family of UN organization increasingly works together, harmonizes operations and therefore, strengthens the contributions of the UN to the development of the country. There are several major joint programming efforts in development, for example, to address low human development indicators in Eastern Indonesia (NTT), and in Papua. Inter-agency working groups on Gender, HIV, Disaster Risk Reduction and many operational aspects are established support “delivering as one”.
The Indonesia - United Nations partnership for Development Framework (UNPDF 2016 – 2020) In Indonesia, the equivalent of the United Nations Development Assistance Framework (UNDAF) is the UNPDF – the Indonesia-UN Partnership for Development Framework. The name highlights the equal partnership between the Government of Indonesia and the UN and is the result of a strong collaboration. The UNPDF addresses development for all people and all regions, in particular the most disadvantaged regions, to ensure that the vulnerable, disadvantaged and marginalized are not left behind. The UNPDF is a high-level, strategic development framework that shows how the UN jointly addresses Indonesia’s most pressing development challenges. It is based on the National Medium Term Development Plan (RPJMN 2015- 2019) and the Sustainable Development Goals (SDGs).
B
The current UNPDF has four outcomes: Outcome 1 : Poverty Reduction, Equitable Sustainable Development, Livelihoods ad Decent Work Outcome 2 : Equitable Access to Social Services and Social Protection Outcome 3 : Environmental Sustainability and Enhanced Resilience to Shocks Outcome 4 : Improved Governance and Equitable Access to Justice for All
The Sustainable Development Goals (SDGs) On 25 September 2015, countries adopted a set of goals to end poverty, protect the planet, and ensure prosperity for all as part of a new sustainable development agenda. The Sustainable Development Goals (SDGs) are the framework that will guide the UN’s and the Government’s development efforts in the next 15 years. The UN is committed to supporting the Government in implementing the SDGs in Indonesia and work with the Government on localizing the SDGs
Men carrying their catch on Jumiang Beach, Madura (UNDP)
National Priorities and UN Support In previous years, the UN has proven to be an important, efficient and reliable development partner in Indonesia. It has made significant contributions to the recovery and reconstruction of Aceh/Nias after the tsunami; the consolidation of democracy; the strengthening of national capacity for disaster recovery and preparedness; the consolidation of peace; the advancement of human rights; and the promotion of MDGs. The UN is well-positioned to continue to serve national priorities. The comparative advantages of the UN include regional and global expertise, support to global norms and standards, broad partnerships, and extensive presence at all levels in the country. Improved coordination, greater cross-agency synergies (for example, example through joint programmes), predictable funding levels Boys playing on the beach in Aceh (UNDP)
and strategic positioning will allow the UN to further enhance its impact.
For more information, please see the United Nations Indonesia Website http://www.un.or.id
Prior to Arrival Information You are advised to contact your Administrative / Operations Staff as early as possible to ensure all issues highlighted below are fully understood to avoid any inconveniences upon your arrival. In addition, you are advised to prepare approximately 15 passport size photographs (4 x 6 cm) which will be used for various official paperwork processes.
Your office Location Ensure that you have at hand the address of your receiving office prior to commencement of travel to Indonesia. (Annex 1).
Visas / Administrative Matters An appropriate entry visa is required for Indonesia and you should not travel without having obtained it prior to your arrival.
An official working visa must be obtained from Indonesian embassies or consulates prior to entering Indonesia. Visa on Arrival (VOA) for 61 countries and visa exemption for 169 countries (as of November 2015) are stamped on national passports only. They do not apply if entering the country using UNLP (under any circumstances) as they cannot be converted to official working visa. If you enter Indonesia with VOA or visa exemption, you will have to leave Indonesia at your own expense before the above VOA and visa exempted expires in order to apply and obtain an official working visa.
Visa Exemption Currently, there are 160 countries that exempted from visa to enter Indonesia for the following purposes: 1. 2. 3. 4. 5. 6. 7. 8.
Leisure ,Tourism Family Social Art and Cultural Government visit Giving Lecture or attend seminar Attend a meeting held by head office or Representative office in Indonesia Continue journey to another country
C
Foreigner with Visa Exemption facilities will be granted Visit Stay Permit for 30 (thirty) days, not extendable and cannot be converted into another type of stay permit. For further details, please click http://www.imigrasi.go.id/index.php/en/layanan-publik/bebas-visa#free-visa-countries-list
Visa on Arrival Visa on Arrival (VOA) is issued only when travellers arrives at a designated port in Indonesia by the Immigration Office. Citizen of certain countries, countries that can apply for VOA can directly obtain a Visa on Arrival (VOA) at designated ports of entry, designated Airport/Seaport . VOA is valid for 30 days, its calculated from the first day of arrival in Indonesia regardless of the time of arrival or departure. If you are travelling with an Indonesian spouse, you may require to have an Indonesian visa in your passport, therefore please check with that airline company prior to travel. Staying longer than 30 days, it is highly recommended to request a Visit Visa prior to travel in Indonesia.
Visit Visa Foreigners that are planning to visit Indonesia for Holiday, Family, Social, Cultural, Business purposes such as: Holiday, Family, Social, Art and cultural; governmental visit; non-commercial sport activity, Benchmarking, short course, short training, Giving consultation and training in implementing technological innovation on industry to improve Indonesian industrial product design quality, and foreign marketing, Working in a very urgent matters, journalistic (with approval by Minister of Foreign Affairs), Non-commercial movie making (with approval by Minister of Foreign Affairs), Business meeting, buying goods or products, Giving lecture or following seminars, participating on international exhibition, attend meeting held by Head Office or Branch office in Indonesia, Audit, quality control, inspection to a branch office in Indonesia, foreign workers on probation, transit, and join a transportation mode in Indonesia. Please note that this visa is applied for duration of stay in Indonesia less than 6 months. Cannot be converted to a stay permit.
Diplomatic (Index 10-1xx) or Service Visa (Index 20-1xx) Foreigners who will be on assignment with the United Nations in Indonesia are must be in possession of valid Diplomatic (Index 10-1xx) or Service (Index 20-1xx) visa prior to their travel to Indonesia to assume their assignment. Upon arrival in Indonesia, the visa must be converted immediately into Indonesian Stay Permit and Multiple Exit Re-entry Permit. Please contact Administrative / Operations Staff (please refer to Annex 1 for contact person in your respective office). Please note that this visa is applied for duration of stay in Indonesia of more than 6 months. Can be converted to a stay permit and multiple exit re-entry permit for maximum duration of stay of one year, extendable. Extensions while be granted based on contract duration.
Stay Permit (SP) /Multiple Exit and Re-Entry Permits (MERP): Organizations will process your documents for inclusion of stay Permits and Multiple exit and re-entry permits in accordance to the relevant country regulations. This stay permit is required for exiting and reentering the country. To facilitate this process, please provide the office with two copies of passport size photographs (4 x 6 cm). This will allow you to exit and re-enter Indonesia on the same visa, without this permit your visa will automatically become void upon leaving the country. MERP visa/permit is normally extended for 12 months at a time. Pre-requisites to the visa process •
Validity of passport must be beyond six (6) months from your arrival date in Indonesia
•
Visa arrangements for family members will be made according to the regulations in your specific organization. Please note that the Indonesian government does not acknowledge same sex marriages or common law marriages. In accordance to the Indonesian Marriage Law, marriage should be registered in accordance to the prevailing laws of where the marriage took place. Therefore, a copy of a marriage certificate is a mandatory requirement in order to proceed with visa for spouses.
•
For accompanying children, copies of birth certificates are required to proceed with their dependents visa.
Documents required for processing official visa (Service ( DInas) Visa Index 20-1) for staff member and eligible family members prior to arrival at the duty station (subject to Indonesian embassy regulations in respective country): •
National Passport/UNLP
•
Completed visa application form
•
Visa facilitation letter prepared by UN agency in Indonesia
•
Copy of UN agency in Indonesia’s letter to MOFA as supporting document
•
4x6 cm with red background photographs (passport size) – soft copy would be accepted
Summary of process for : Dinas (Service) Visa. No
Description
1.
Arrangement of the Government Administrative Formality (GAF) 1.
Submit request for GAF
Institution/Person in Charge
Admin focal point from UN Agency
Time Frame Required
Remarks
1 (one) working day
Respective UN agency will initiate this process after receiving your copy of UNLP, copy of National Passport, short bio/CV (not P11) and soft copy of photograph with red background (4 cm x 6 cm). For your immediate family member copy of national passport and soft copy of photograph with red background (4 cm x 6 cm)
2.
2.
Issue GAF
Indonesian Ministry of State Secretariat (SETNEG)
Approx. 25 (twentyfive) working days
Based on the GAF, arrange calling Visa 3.
Submit request for Calling Visa
Admin focal point from UN Agency
1 (one) working day
The letter will be sent to SETNEG once the GAF obtained At this stage, Respective UN agency will need location of Indonesia embassy/consulate to be visited by you and family in arranging the VISA
4.
Issue verbal note for visa
SETNEG
Approx. 5 (five) working days
5.
Issue visa facilitation letter
Admin focal point from UN Agency
1 (one) working day
6.
Apply for Indonesian Entry (Diplomatic/ Service) visa at the selected Indonesian Embassy
Staff member and immediate family member(s) (if any)
7.
Submit request for visa authorization (BRAFAKS) to
Indonesian Embassy (KBRI)
No
Description
8.
9.
3.
Institution/Person in Charge
the Indonesian Ministry of Foreign Affairs Issue visa authorization letter and submit it to KBRI
Indonesian Ministry of Foreign Affairs
Issue the visa
KBRI
Time Frame Required
Remarks
Approx. 15 (fifteen) working days
Approx. 5 (five) working days
Conversion of Entry (Service) visa into Residential and Multiple Exit Re-entry Permits Upon arrival in Indonesia in Indonesia, the entry visa must be converted into Residential and Multiple Exit Re-entry Permits
Admin focal point from UN Agency and Indonesian Ministry of Foreign Affairs
Approx. 10 (ten) working days
Please note this process is for Duty Stations not including the special provinces such as Aceh, Papua and Maluku. Those details are listed thereafter*
Additional Points •
Spouse and Dependents are eligible for Visas only for fixed term / temporary appointment / permanent staff members and junior professional officer.
•
Individual Contract (IC)/ intern / United National Volunteer are not eligible for spouse/dependent visas, unless they can make their own arrangements.
•
Spouses / Dependents on a Service Visa are required to send a copy of their passport and photo but cannot work whilst in Indonesia. For employment purposes, spouses/dependents must cancel their Service visa and be issued with the appropriate work visa sponsored by their employing office.
The officer in charge will advise you of the required documentation as well as liaise with the necessary governmental officials. HR focal point can facilitate you in obtaining of the followings: •
UN ID Card
•
Driving License (More information on the procedures to obtain a license can be found here)
Aceh/Papua/Maluku Visa Considerations
Working in Aceh/Papua/Maluku is a much more complicated process due to security regulations enforced upon by the Indonesian government. This will require clearance from the Indonesian Intel Agency (BIN/BAIS) to obtain your GAF/Work Permit. No definite time frame is established for this process. Fixed term staff using ‘Service’ Visa will be a lengthy process for issuing a visa and this must be taken into consideration if choosing to work long term in these provinces. For visa renewals, in addition to all the documents listed you are required to obtain a letter of recommendation from the Mayor’s / Governor’s Office endorsing your stay in these locations. Secondly, a letter is required from the provincial manpower department authorizing your work in these provinces.
Issues involving passports and visas can arise from time to time, and delays and
!
lengthy processing times can often occur. It is highly recommended that you maintain in constant communication with your organization prior to arriving, to ensure all documents are completed and the prerequisite requirements are carried out.
United Nations Laissez Passer (UNLP) Please check the expiration date of your UNLP. If it is to expire within the expected date of your travel, please have it extended prior to your departure. This will avoid any unnecessary delays. If you are new to the organization, please send the UNLP application form and photographs to your respective office, so it may be processed with sufficient time to have it mailed to you prior to your departure. Please note: You cannot use the UNLP to receive a Visa on Arrival
Security Clearance Indonesia has several ‘security levels’ identified throughout the country (note: the ‘Security Level System’ [SLS] is replacing the ‘Security Phases System’ in January 2011) and you are required to obtain security clearance prior to travelling into Indonesia. You will also require additional security clearances to travel throughout most Areas within the country. Be advised that obtaining your security clearance is your responsibility and failure to request it will delay your travel to Indonesia among other repercussions. Please ensure that your security clearance is arranged prior to entry to Indonesia using the Travel Request Information Process (TRIP). All staff are required to register and complete their profiles then seek electronic clearance (link to register: https://dss.un.org click on register and follow the instructions in the left side of the screen. You would need to write your user name (UN system e-mail address) and a password). The support documents and related links (available in English only) below will help you to proceed with this operation: -TRIP – Travel Advisory for Indonesia https://dss.un.org/dssweb/traveladvisory.aspx -TRIP - Travel Request for single travel segments (self) https://dss.un.org/dssweb/Portals/0/pdf/trip/TRIP_SingleTravelSegments.pdf -TRIP - Travel Request for multiple travel segments (self and others) https://dss.un.org/dssweb/Portals/0/pdf/trip/TRIP_MultipleTravelSegments.pdf Security clearance requests to enter Indonesia must be requested more than one week before your arrival in Indonesia. However, please also note that these clearances will not be approved more than two weeks prior to travel. New staff can learn basic and advanced security by completing the online course and printing the certificate prior to taking up their assignment by using the following links: Basic security in the field: http://dss.un.org/bsitf/ Advanced security in the field: http://dss/uno.rg/asitf/
Health and Medical Before coming to Indonesia, new staff should already have a good supply of any prescription medicine needed. Ensure you can continue that supply from a local facility, or that you can find a local substitute acceptable to your original prescribing physician.
Some common health risks include: • Gastro-intestinal conditions: diarrhea from infected water, ice cubes or food (Extremely common) • Mosquito-borne diseases: dengue fever, malaria, chikungunya • Hepatitis • Typhoid • Rabies Additional Health Points • Malaria is a risk throughout the year in the whole country except in Jakarta Municipality. Staff traveling beyond Jakarta Municipality should arrange suitable Malaria prophylaxis. • Avian Influenza (AI) or Bird Flue is a serious health issue. The UN team in Indonesia has developed an Avian Influenza Contingency Plan. Staff is encouraged to update themselves and what measures to be taken from their respective organizations. • HIV is also a serious health issue. HIV is prevalent in major cities of Indonesia. PEP Kits are available at major locations where UN staff members are based. In case of occupational exposure, UN staff members requiring PEP Kits should get in touch with UNDSS. HIV referral hospital list in Jakarta and other areas in Indonesia can be downloaded from http://www.un.or.id/hivaids
Health Precautions •
Do not drink water from a tap, only boiled or bottle water, avoid ice cubes and crushed ice. Make sure you drink enough.
!
•
Fish, seafood, meats and eggs should be well cooked.
•
Avoid eating in the outside ‘warung’.
•
Fresh vegetables and fruit should be washed thoroughly or peeled where possible to avoid contaminations and insecticides.
•
Avoid unnecessary contact with live fowl by staying away from markets where live chickens and ducks are sold.
•
Search and destroy breeding grounds for mosquitoes, ensure that living quarters are screened, apply mosquito repellant if outside at night.
Vaccinations No inoculations or vaccinations are required unless a visitor is coming from countries where yellow fever is prevalent, in which case a yellow fever vaccination is required. The United Nations Medical Service recommends vaccinations against tetanusdiphtheria every ten years and against typhoid, oral or injectable, every three years for staff members and their dependents. A consultation with the Medical Service is advised for inoculations against dengue, hepatitis A and B, Japanese encephalitis, oral or injectable polio, influenza vaccine, meningococcal meningitis, Measles, Mumps, Rubella (MMR). Vaccines for children and vaccines for pre- and post-exposure to rabies are available in hospitals. If your children or you did not have the polio vaccination as a child, we encourage you (and your family members traveling to Indonesia) to have it before you travel. If you were vaccinated as a child, we encourage you to have a booster shot. If you are traveling from a country where Yellow Fever is present, you are required to show proof of having been vaccinated. The costs of vaccinations may be reimbursed by your agency as applicable. Please contact HR focal point from your agency for advice and coordination. For up-to-dated information, consult the International Travel and Health: Vaccination Requirements and Health
Advice
published
annually
by
our
World
Health
Organization
headquarters
at
http://www.who.int/ith/en/index.html. The WHO Indonesia website also provides regular updates about Indonesia requirements at http://www.ino.searo.who.int/EN/Index.htm. http://who.int/countries/idn/en/ Other useful information: WHO HQ site: http://www.who.int/en/ WHO South-East Asia Regional Office : http://www.searo.who.int/en/ Ministry of Health Indonesia - Kementerian Kesehatan Republik Indonesia : http://www.depkes.go.id/index.php?lg=LN02
UN website: http://www.un.org/ Other Website: Centre for Disease Control and Prevention: https://www.cdc.gov/globalhealth/countries/indonesia/ International Committee of the Red Cross - ICRC: https://www.icrc.org/en
Medical Clearance You should not travel until you have been notified by your respective office that you have been medically cleared by the UN Medical Service in New York or submit heath certificate (if applicable).
Travel / Shipment Arrangements If your assignment is 12 months or more, you are entitled to waive the import tax. This requires advanced government approval. Below is important information regarding importation of personal effects : 1. Duty free certification (PP-19) related to the importation of personal effects provided to UN (internationally recruited) staff within a period of 6 (six) months only, since your assignment in Indonesia. 2. No liquor, no built-up vehicle, no sharp tools, no arms, no ammunitions and new goods permitted to be imported into Indonesia. 3. Please advise mode of your transportation of the shipment (by sea or air) 4. Handling fee for the arrangement of duty free facility is IDR250,000 (approximately equivalent to USD19.00) at staff member’s cost, payable to our travel agent. 5. Shipment should arrive after the present of staff member in Indonesia, and address of the consignee to be used should read: Staff member’s name, United Nations agency ‘s detail mailing address and phone number(s). 6. It advisable that the shipment is made on a door-to-door basis/service, which saves obtaining a local clearance agency that can lead to excess demurrage and delivery charges. 7. All documents related to the shipment such as Airway Bill or Bill of Lading, itemized value of goods, packing list, insurance and any related papers should be sent by email to Admin Focal Point from your
respective agency. In case the shipment mode made by sea, original of the Bill of Lading including the said documents should be sent by DHL to admin focal point at your respective agency. 8. Please advise the name of the shipping agent including contact detail as well as the receiving shipping agent in Indonesia who will do the customs clearance. Your office must retain your passport to obtain import tax exemption. The processing period for this is approximately seven working days (subject to government conditions). The import tax exemption facility may also be arranged for split shipments, provided this is made within the first six months of arrival.
Duty Free Car International staff under UNDP contract, with the assignment period more than 1 year, could purchase a personal vehicle locally-assembled (CKD) with duty free facility. Only the Resident Representative and/or Country Director have the option to purchase either CKD or imported (CBU) duty-free car for their personal use. Annex 9 has the workflow listing the necessary steps in procuring a personal duty-free car.
Bringing pets into Indonesia An Import permit from the Department of Agriculture is a must for every pet entering Indonesia. You may obtain by having your copy of passport, copy of valid health certificate from the veterinarian, and the copy of the pet's vaccination books. Below is a list of documents requires •
Copy of owner's passport
•
Letter of Recommendation from the Dept. of Veterinary Science in the country of origin
•
Copy of pet's Health Certificate, Vaccination Book and Rabies Vaccination required.
•
Pet's name, breed, sex, age and color on paperwork
•
Written description of the pet
•
Local Import License must be obtained from the Indonesian Agricultural Department before pet arrives
Pets from non-rabies free countries are forbidden entry into Indonesia. We have been told by more than one source that you run the risk of losing your pet on arrival. The health certificate can be obtained from
a certified veterinarian, and should be made within five days of the animal's departure. The certificate must state the animal is in good health, and that it has been vaccinated for rabies within the last 30 days and not more than one year before departure. When your pet travels with you as excess baggage, you must bring with you the Original of the Vaccination book, the Health Certificate from the country of origin and the original Import permit to be shown at your destination. Appointing a pet removal agent to handle this is the best way to avoid complicated procedures and shorten the time that your pet must spend at the airport. Below is a recommended company that UN staff use for moving pets: Company Name: Groovy Pet Transport Address: Jalan Kemang Selatan VIII no 63B, Jakarta 12730 Indonesia Contact details: Ph. 62 21 719 2283 - 86, Fax. 62 21 7179 3619 Website : www.groovy.co.id Skype : theresia.groovy Contact person: Ms. Theresia Please Note: All hotels, Serviced apartments and most regular apartments do not allow pets in your room. If you are coming with a pet, please take extra care in your house selection.
Foreign currency Staff are reminded to note that Bureau de Change and banks only exchange notes in good condition. Exchange rates fluctuate between Rp. 12,000 and Rp. 14,000 over the past few years. The exchange rates used by Hotels and Airport may be less than those at the authorized money changers. Please check www.xe.com to receive the latest exchange rate.
Keep your foreign currency clean and unfolded. Currency which becomes creased or folded will most like
!
be exchanged at a lower rate and sometimes not accepted at all. In certain cases depending on the bank or exchanging at a hotel, certain series of notes are only accepted for US Dollars. Old currency and older denominations are often not accepted. Most Major banks will not accepted series number starting
with CB and DB and notes not issued before 2004
Local currency Local Currency can be acquired from a number of ATMs available in the airport after clearing immigration. Be advised that banks will charge for withdrawals made at foreign ATMS. The denomination of Indonesian currency, the Rupiah, is Rp. 100,000, Rp. 50,000, Rp. 20,000 Rp.10,000, Rp. 5,000, Rp. 2,000 ; Rp. 1,000, Rp 500 , Rp 200 and Rp 100. Small notes are extremely useful, as many merchants cannot change big bills.
Source : http://www.bi.go.id/id/Default.aspx#
Banking Jakarta is host to many foreign owned and operated banks, including Citibank, Standard Chartered, Hong Kong & Shanghai Bank. It is advisable that you open a checking account at one of the local banks in Indonesia to facilitate payment of your DSA or if you wish to have a portion of your salary paid to you in the local currency.
For a list of banks in Jakarta, please check web page of the central bank of Indonesia Local Comercial Bank : http://www.bi.go.id/en/publikasi/laporan-keuangan/alamatbank/umum/Default.aspx foreign banks : http://www.bi.go.id/en/publikasi/laporan-keuangan/alamat-bank/asing/Default.aspx For information on the documents required to open an account, on your arrival in Jakarta, please contact Finance/Human Resources/Operations Staff in your respective office (Annex 1) Below are common documentation that staff need to bring to open a bank account in local bank account. 1. Passport (if it is a join account, the bank also needs your spouse passport); 2. Government identity card (as it will takes 20 working days to obtain this document, hence please anticipate that you would not be able to open bank account immediately upon your arrival); 3. Letter from HR from your respective agency for opening bank account. The required initial deposit for opening IDR account approximately is IDR 500,000 and for USD account approximately is USD 100. Official banking hours in Indonesia on average are from 8:30 to 15:00, Monday to Friday.
!
Note that ATM crime is common in Indonesia. Carefully conceal your PIN number when using any ATM and if your card is 'swallowed' by the machine, do not give your PIN to 'helpful people nearby' or to any phone numbers on the machine. Immediately speak with UNDSS-I for advice.
Upon Arrival Information Arrival at the Airport Prior to your arrival in Indonesia, you will be provided with an Arrival Card and Customs Form on the plane, which you must complete and present together with your UNLP or passport at immigration. In Jakarta, there are a number of passports controls stalls, the first two on the right being for Diplomats. If you are traveling with a UNLP, you may use either of these two. The line is normally short, but be prepared to stand in line five to ten minutes. The necessary customs form will also be provided to you on board your flight and should be submitted at passport control. For a listing of the items and quantities, you may bring into Indonesia, you may wish to check: http://www.beacukai.go.id/websitenew/index.html .International fights currently arrive at the following
airports in Indonesia, although most of the airports listed only have international direct flights to Singapore or Kuala Lumpur. In most circumstances, new International staff will arrive in Jakarta, however, depending on your work assignments and duty station you may arrive at one of the other airports if permitted by the Administrative
staff
from
your
respective
organization. Once you have collected your luggage, you will be directed to customs. Hand Soekarno-Hatta International Airport (Jakarta)
your UNLP or passport and the customs form together to the customs agent.
He /She will
review the form and ask you to either place your luggage on a "scanner machine" or to pass through. If you are told to place your luggage through the machine, do so and walk to the other side of the machine. Collect your luggage and walk to the exit doors. Should you be asked to open your luggage, we recommend that you cooperate with the customs' agents and be as forthcoming as possible with the information they are requesting. We wish to reassure you, though, that so far none of our staff have had any problems with customs.
Airport Tax As of 9 February 2015, all airlines departing from Indonesia are required to include the airport departure tax in the price of the ticket. This new regulation is valid for both domestic flights as well as international flights departing from Indonesia.
Airport Pick-Up At present, your organization can arrange airport pick-up through a local travel agent/ hotel at a cost of IDR 170,000 – IDR 250,000 per car from the airport to central business area. If you have not made arrangements to be picked up at the airport by either someone at the office or by the hotel where you will be staying, there are plenty of taxi cabs (taksi). We recommend you use Silver Bird or Blue Bird (make sure the name of the company is clearly visible on the windscreen), as their drivers normally speak basic English. Silver/Blue Bird taxis are all controlled by radio and are safe and trustworthy. The drive from the airport to Jakarta takes approximately 45 minutes to one hour, or a bit longer, depending on traffic. The cost should be between Rp.120,000 to Rp. 250,000 depending on the quality of the taxi (this includes tolls). Silver Bird are more expensive than Blue Bird. If airport pick-up is required, please inform the Country Office of your ETA. During the drive to Jakarta from the airport you will pass through a toll gate. Once again, ensure you have sufficient cash approximately IDR 20,000. If you take a luxury taxi e.g Silver bird the driver will pay this and add it to your fare upon arriving at your destination.
Source : http://www.bluebirdgroup.com/
the toll gate. This is a standard practice for all commutes along the toll road.
Accommodation A) Temporary accommodation (Less than 30 days) We have corporate rates with various hotels within the vicinity of the UN offices starting from US$76 net inclusive of breakfast. List of hotel is provided below and UN corporate rate available as long as those hotel under active agreement with UN agencies. There are a range of hotels with modest rates frequently used by UN Staff and associates. If you feel more comfortable making your own hotel arrangements, below, please find the names of hotels where our staff normally stay when visiting or arriving in Jakarta. However, if you wish your office to make the arrangements, please mention it to Administrative / Operations Staff which makes travel and visa arrangements. Sari Pan Pacific Hotel (Opposite the UN building) Phone +62 21 2993 2888 Website Sari pan Pacific Hotel Le Meridian Hotel ( under long term agreement with UNDP) (Opposite the UNICEF offices) Phone +62 21 251 3131 Fax 62-21-5711633 Website http://www.lemeridienjakarta.com/ Intercontinental Hotel (500 meters south of the WFP offices) Phone 62-21-5707440 Fax 62-21-5703530/31 Website : intercontinental Borobudur Hotel Phone (62-21) 380 5555, 383 5000 Fax 62-21-3809595 Website : http://hotelborobudur.com/ Gran Melia (under long term agreement with UNDP) (Near WHO offices) Phone 62-21-5268080 Fax 62-21-5268181 Website : http://www.granmeliajakarta.com/index.php Grand Hyatt Hotel (Center of Jakarta) Phone 62-21-3901234 Fax +62 21 2992 1345 Hyatt Jakarta Website Sultan Hotel Phone Fax Website
+62(21)5703600 61-21-5705792 (FO) : http://www.sultanjakarta.com/?partner=1949
Crowne Plaza Hotel Phone 62-21-5268833 Fax 61-21-5268832 Website Crowne Plaza Ibis Jakarta Arcadia ( under long term agreement with UNDP ) Phone +62)21/2300050 Fax (+62)21/2300995 Website Ibis Arcadia Century Park Hotel ( under long term agreement with UNDP ) Phone +62 (21) 571-2041 Website http://www.atletcentury.com/ Red Top Hotel and Convention Centre ( under long term agreement with UNDP ) Phone +62-21 3500077 Fax +62-21 3500055 Website http://www.redtophotel.com/ The Akmani Hotel ( under long term agreement with UNDP ) Phone (6221) 3190 5335 Fax (6221) 3190 1661 Website http://akmanihotel.com/ Hermes Hotel Banda Aceh ( under long term agreement with UNDP ) Phone +62-651-7555-888 Fax +62-7556-999 Website http://www.hermespalacehotel.com JW Marriot Medan ( under long term agreement with UNDP ) Phone +62-61-455 3333 Fax +62-61-452 3333 Website http://www.marriott.com/hotels/travel/mesmc-jw-marriott-hotel-medan/ Aryaduta Hotel Medan ( under long term agreement with UNDP ) Phone +62 61 457 2999 Fax +62-61-457 1999 Website Aryaduta Hotel Grand Aston City Hall Hotel & Service Medan ( under long term agreement with UNDP ) Phone +62-61 4557 000 Fax +62-61-455 8822 Website https://www.aston-international.com/eng/hotel-detail/31/grand-aston-city-hall-medan
Grand Aston City Hall Hotel & Service Medan ( under long term agreement with UNDP ) Phone +62-61 4557 000 Fax +62-61-455 8822 Website https://www.aston-international.com/eng/hotel-detail/31/grand-aston-city-hall-medan
B) Midterm to Long term accommodation We encourage you to visit the web page http://www.expat.or.id for information on housing in Jakarta. The web page offers information on the different neighborhoods, detailing which ones are close to schools, to the business center, and what is characteristic of each one. The information on the web page
is thoroughly researched and rather detailed. Also note that some suburbs are not as safe as others. UNDSS-I are available to advise you on this. You may also view the brief summary in Annex 2 DSS Security Assessment The security assessment is a prerequisite of any property to be leased by our staff members. No contract or deposits of any kind shall be signed or paid prior to the completion of the security assessment. The security assessment will identify some reasonable security works that will need to be completed and installed prior to the lessee (UN staff member) moving in. Depending on the type of property, the security works will usually be in the form of window grills, fire alarms, fire extinguishers, panic button and additional locks for doors. We encourage landlords to undertake such works as these security items will remain in the property once the lease expires and the lessee vacates the premises. The costs for these works should not have any impact on the rental rate. Without the security assessment being done, this would automatically cancel the staff member’s coverage under the UN Malicious Acts Insurance Plan (MAIP) which insures all our staff members for coverage in safety and security situations. Diplomatic Escape Clause All lease agreements must include the diplomatic escape clause. Without the clause inserted into the lease agreement, our staff members (lessee) will not be able to apply for any rental advance/subsidy from the office. The standard diplomatic escape clause normally outlined as follows; In the event that the Representation and/or the respective UN agency in Indonesia is closed or the Lessee is reassigned to another country or her assignment in Indonesia is terminated or the proper authorities restrict the Lessee in leasing residential apartments/houses in certain areas, the Lessee may terminate this lease by giving to the Lessor two months’ notice in writing any time during the period of the Lease, and the Lessor shall reimburse the Lessee the unrented duration of this agreement at the same rental rate. There is no room for negotiation in the diplomatic escape clause. In cases where the landlord requires evidence of the lessee’s re-assignment or termination, UN can provide a letter supporting this however the letter will be addressed to the lessee and UN should not be connected in any form in the lease. Additional wording for the diplomatic clause, (if required) is, “Lessee should provide evidence to support the application of the Diplomatic Escape Clause”.
Advance rental payments Advance rental payment may only be made up to a maximum of one year. Please check with your respective HR focal point for further detail procedure to apply rental advance. Some UN agencies will not accept any requests for a 2 year rental payment as the UN systems for salaries and rental subsidies can only allow up to a maximum of one year salary advance for rental payments. Tax Staff members are accredited as diplomatic staff hence they are exempted from Value Added Tax (PPN). If the landlord is a company or can produce a tax invoice (faktur pajak) UN will be able to process a tax exemption for the VAT of the rent. This process on average will take approx. 3 months to complete as there are two different ministries involved in the process, Sekretariat Negara and BADORA. For private landlords who cannot produce a tax invoice, UN will not be able to process a tax exemption as private landlords cannot charge VAT. Any income tax or withholding tax as a result of the rent shall be borne by the landlord.
Some option for accommodation nearby UN offices 1. One value for money, longer term option is the Taman Rasuna Apartment complex. One, two or three bedroom furnished or unfurnished apartments can be rented on a monthly basis. This includes more than 18 towers such as: Taman Rasuna Apartment, Aston Rasuna Residence & the 18th Residence (http://www.apartementamanrasuna.com/ 2. Krystal Apartments in Cipete are suitable for families and within walking distance of the JIS (Jakarta International School).
You may contact your office for specific agent information.
http://www.hotelkristal.com/ 3. The Ascott Residence http://www.the-ascott.com/propertylisting.html?City=Jakarta ; Menteng Executive (http://www.executivementeng.com/ ) ; Somerset Residence (http://www.somerset.com/indonesia/jakarta/somerset-grand-citrajakarta/index.html); Shangrila residence (www.shangri-la.com/jakarta/) ; Menteng regency ( http://menteng-regency.com/) are also comes highly recommended. These are spacious and luxurious serviced accommodations in the heart of the city's business and shopping district and close to various UN offices.
4. There are several real estate agent that had been used by international staff and can be your reference. They can provide house searching service for you to find proper accommodation in line with your budget. •
SANTA FE
T: +62 21 2961 2990 F: +62 21 2961 2991 M: +62 811 846 9499 Fitri.Ramadhani@santaferelo.comhttp://www.santaferelo.com/id/relocating-myself/home •
PT ALVINDO BUSINESS PROPERTY
Jl. Kemang Utara IV No. 3A, Jakarta 12730 Tel: +6221 719 5301 Fax: +6221 7179 3119 Mobile: +628787 1513 075 Email : milayahya@gmail.com Website : www.alvindobusinessproperty.com
• Other Agent : - Hadi or Mr. Chen and his number is +628161485953 - Uli – 62 816 931 270 – uli.sirait@gmail.com - Nantha 62 816 859 551 or 62 817 0093 366; email nantha_realthor@yahoo.com
Security Advice for UN Visitors to Indonesia
Security Information Indonesia is the world’s fourth most populous nation with a population of nearly 260 million, the third largest democracy, the world’s most populous Muslim nation and the largest archipelago state consisting of 17,000 islands and stretching across nearly 3000 kilometers.
The security situation in Indonesia remains relatively cohesive and stable, although is frequently unpredictable. Natural disasters have resulted in countless deaths, injuries and destruction of property. All UN staff visiting Indonesia and traveling within Indonesia must ensure that they obtain a security clearance from UNDSS through the Travel Request Information Process (TRIP) website https://dss.un.org prior to travel. Security clearances for internal travel will only be provided with proof both the Basic and the Advanced ‘Security in the Field’ CD ROMs have been successfully completed (BSiTF and ASiTF).
General Security Threats in Indonesia Overall risk is considered as Low. No significant security incidents that had adverse impact on UN operations. Civil Unrest and Crime make up majority of reports. UN does not for see any potential threat and risk scenario that will affect smooth UN operations however due to unpredictable security situation in Indonesia, the threats of extremist attacks, natural disasters and civil unrest may pose significant risks to the UN in Indonesia. Armed Conflict: Armed conflict between the Indonesian security forces and the organization Gerakan Aceh Merdeka (the Free Aceh Movement, GAM) formally ended after over 30 years of violence. In Papua Province the low-level insurgency against the Government continues and is highlighted by sporadic but often deadly ambush attacks against TNI or resource companies such as at the Freeport Gold mine. Terrorism: Terrorism remains a threat to business continuity and personal security. In most urban areas the threat of new attacks is difficult to define, since a number of groups are believed to have formed recently, including those composed of recidivists. A number of Indonesians are fighting alongside extremist groups like the Islamic State of Iraq and Syria (ISIS) in the many battle fields of Middle East. There is growing concern over the increase of the terrorism related incidents when these fighters return from the ISIS stronghold countries from Middle East. This prediction was manifested during the deadly
complex attack involving suicide bombers and active shootings at the Sarinah area of Central Jakarta on January 14 2016 by extremists with alleged links to ISIS and Jemaah Islamiyah (JI). Several people including foreigners were killed and an UN staff was critically injured. Concerns over lone-wolf terrorist attack has increased. The government’s counterterrorism apparatus continues to show impressive results as suspected Islamist militants including key leaders are regularly being captured or eliminated. Civil Unrest: Protest activity has a strong history in Indonesia. Demonstrations are regular and may be conducted for political, environmental, economic or other reasons throughout the country. However, those are fairly controlled by the government. During the elections civil unrest and violent activity – including property damage, assault and deadly violence against candidates and/or supporters were often occur. Ethnic conflict covers the ethnic, tribal, communal and religious rivalry that is pervasive across Indonesia. Conflicts between more than 500 ethnic groups with historical, traditional and language differences on occasion erupts into violence involving families or entire villages, and can quickly escalate. Conflicts relating to environmental issues are frequent. At present localized conflicts between traditional land-owners and/or national workers against national and international resource companies are regular. A significant rise in religious intolerance issues has been noted in the past years although inter-religious conflict is historically characteristics of the security environment in Indonesia. Violent attacks have taken place against minority groups across Indonesia. Security incidents regularly rise over religious holidays, and security forces presence are increased during these periods. Crime: Crime figures are low, when you compare the size and the population of the country with other countires. Bladed weapons continue to prove just as lethal as firearms and are frequently used in assaults and robberies. Concerns remain high over the production and distribution of homemade firearms, with police warning that much of the criminal class in the country owns or has access to such weapons. Cybercrime is of increasing concern. Hazard: (1) Natural events: Indonesia is located on the volatile geologic region, the ‘Ring of Fire’ and has the largest number of active volcanoes in the world. Its subterranean tectonic plates contribute to frequent land and oceanic earthquakes and subsequent tsunamis across the country, indeed 60% of the coastline remains at risk from tsunamis. (2) Traffic accident: Road Traffic Accidents remain the most likely threat to the UN staff and continue to be experienced by national and international staff members across the country – including capital city Jakarta where traffic congestion and a low adherence to traffic rules contribute.
(3) Medical: Dengue Fever, HIV, Cholera, Diphtheria, Malaria, Meningitis, Typhoid, Tuberculosis, Viral Gastroenteritis, Rabies and AI exist in Indonesia, particularly in remote locations that are the site of UN operations. Medical services are reasonable but do not cover all possible medical emergencies, particularly cranial trauma or internal injuries. PERSONAL SECURITY You must always remain alert and follow these simple rules: •
Keep to the main parts of the city and do not venture out on foot to places you are unsure about. Avoid dark areas and deserted shortcuts.
•
Be particularly wary of people, especially in groups of three or four, loitering near hotels and bars as they may be criminals.
•
Avoid carrying large sums of money.
•
Do not walk out alone at night.
•
Do not accept food or drink from strangers as you may be drugged and become a victim of crime. Do not leave drinks unattended at a table in a nightclub.
•
Generally, ignore beggars, street children and people accosting you on the street with hard luck stories. If the beggars become belligerent, seek assistance from nearby police.
•
Do not leave personal belongings, bags or hand luggage unattended, whether at the hotel, conference rooms, banks, offices or wherever you go.
•
Pay particular attention at airports and seaports as criminals favor these areas.
ROAD TRAVEL Taxis: The recommended taxi services are Blue Bird, Silver Bird, Express and Gamya. Silver Bird and Blue Bird taxis cost 20% more but most drivers speak English and have radio contact with the company. Avoid taking casual taxis from the street (especially at night) and refuse to travel in a taxi without a meter. If at a hotel or apartments, have the concierge call a taxi for you. Before starting the journey, make sure the driver knows how to get to your intended destination, if not have the concierge explain. Hire Cars: There are many hire car companies in Jakarta and other large cities that will lease with a provided driver. Make sure you have a contract in writing before making any undertaking to the provider. Your hotel can assist you in this.
Buses: You are strongly advised not to use them as they have poor maintenance records and are frequented by criminals. Long distance travel on buses is strongly discouraged due to the road accident records and again criminals posing as fellow travelers. Bajaj (Motor Tricycles): It is not advisable for use since they are largely unlicensed, uninsured and majority of the drivers are of doubtful competence. DRIVING The roads in Jakarta and in the provinces, are generally in good condition, especially the Toll Roads. However, some are seasonally affected by flooding and earth tremors. The driving standards are generally low with poor road discipline and excessive use of speed especially among the public service vehicles. •
Always drive defensively.
•
Keep doors locked and valuables out of sight at all times.
•
Only open car windows 10 to 12 cm to prevent your phones, necklaces and bags being snatched.
•
If you travel outside Jakarta, go well prepared and avoid driving at night where possible.
•
Tell someone where you are going and when you are expected to return.
•
If you hire or borrow a vehicle make sure that it is in good mechanical condition.
•
Take essential spares and some food and water.
•
Do not pick up hitchhikers.
In case of traffic emergencies, contact the Traffic Management Center, Polda Metro Jakarta at TMC Polda Metro Jaya (@TMCPoldaMetro) | Twitter or at telephone number +62-21-5276001 for assistance. Or, the UNDSS Duty Officer: 0811 174 745
TOURING There are numerous opportunities for leisure activity; these include visits to volcanoes, diving expeditions, sailing and tours of the many national parks. Do not pick up casual guides at these sites. It is a little more expensive but a much better option is to arrange travel through a reputable commercial tour company. National Parks and tourist sites are usually safe but there will always be the risk of opportunist criminal activity. When traveling in Indonesia, try to travel in pairs or as a group. Remember that there are many varying cultures so maintain cultural sensitivity, dress code is especially important when visiting Muslim communities.
Personal Security You must inform your current contact phone number and address to your Head of Unit, Administrative or HR Section upon your arrival. You must always remain alert and follow these simple rules:
Closed Gate Policy The ‘Closed Gate’ policy is in support of the general ‘access controls’ required for all UN offices and facilities in Indonesia. The policy is intended as guidance for all Agencies to ensure all possible, practical and affordable means are in place to ensure UN staff are not subject to direct and uncontrolled attack or intervention by uninvited persons. This means that stand alone offices or those in shared facilities need to develop means to screen visitors and others via security guards, doors, gates, windows etc and that free and uncontrolled access is not permitted. In the case of sharing Government offices this becomes more difficult and sometimes only the intent of the policy can be achieved and not the physical guards, etc. In these cases, UNDSS-I staff provide guidance to those specific officers and their offices.
Public Transport Taxis The Recommended taxi services are Blue Bird or Silver Bird (Phone: +6221-794 1234/ 797 1245 – 7981001). Bluebird taxis cost 20% more but most drivers speak English and have radio contact with the company and the taxis are metered. Silver Bird taxis are nearly double the price of a regular taxi.
Never take a casual taxi off the street and refuse to travel in a taxi without a meter. Go to the
!
nearest reputable hotel and have the concierge call a taxi for you. Before starting the journey make sure the driver knows how to get to your intended destination, if not ask the concierge to explain.
Hire Cars There are many car hire car companies in Jakarta that will lease with a driver provided. Make sure you have a contract in writing before making any undertaking to the provider. Your hotel will assist you in this.
Alternatively, if you would like to travel outside Jakarta, you may call Golden Bird (Blue Bird Group) which cost will include driver, vehicle ( small, mini bus, big bus) and fuel all inclusive ( note that these are subject to terms and conditions of Blue Bird Group ) .
Public Buses You are strongly advised not to use the local mini buses as they have poor maintenance record, are frequented by criminals. Long distance travel on buses is strongly discouraged due to the road accident records and again criminals posing as fellow travelers. However, within Jakarta there is the 'Busway' system that is regulated and generally safe public buses for localized travel. They have their own Busway lanes and formal bus stop shelters. Motorcycle Taxis (Ojek) Do not use these motor cycle taxis as the drivers are generally unlicensed and incompetent. They seldom follow any road laws and are inherently dangerous. Large numbers of accidents occur on these forms of public transport. Bajaj (Motor Tricycles) It is not advisable to use these, as they are largely unlicensed, uninsured and provide little protection in an accident.
Boat security At coastal or large river locations, the use of boats or ferries is often an essential part of travel during missions and operations. However, boat safety standards in Indonesia vary from below average to absent! Before utilizing water transport, check with your office as to the most reliable source of boats and use this service. UN staff have, or can get, access to life jackets and this is a MOSS requirement. Check with your local office and/or the Area Security Coordinator (ASC) before using local boats or ferries, or before sending your staff to use them!
Important contacts In the event that you are involved in an accident or security related, report it immediately to UNDSS office located at: 10th Floor Menara Thamrin Building Jl. M. H. Thamrin. Kav 3, Jakarta 10250 P.O. Box 2338, Indonesia
UNDSS Duty Officer can be contacted at phone number: +62 (0) 811-174-745 on a 24/7 basis EMERGENCY TELEPHONE NUMBERS DSS Duty Officer +62-811-174745 CSA – vacant +62-811-856365 DSA – Hasim Tarioglu +62-811-1330753 FSCO – Habib Ahsan Sheikh +62-811-9843320 LSA – Maurits Therik +62-811-988094 LSA – Tri Lestari +62-811-1905044 LSA- Hidajat Soegiharto +62-811-95020 LSA- Dudih Purwadi +62-812-1053758 POLICE : Provincial HQ : +6221‐523 4313 Central Jakarta : +6221‐390 9922 North Jakarta : +6221‐491 017 West Jakarta : +6221‐548 2371 South Jakarta : +6221‐720 6011 East Jakarta : +6221‐819 1478 FIRE DEPT : +6221‐634 0580 Ambulance : +6221‐118 AIRPORT POLICE: Cengkareng : +6221‐550 5307 Halim : +6221‐8089 9216
TAXI Blue/Silver Bird: +6221‐794 1234/ 797 1245 Express Taxi: +6221‐26509000 Gamya: +6221‐8403838
Useful Information Time Zones In Indonesia, the keeping of standard time is divided into three time zones: Western Indonesian Time (UTC+7)WIB is observed in islands of Sumatra, Java, provinces of West Kalimantan and Central Kalimantan. Central Indonesian Time ((UTC+8)WITA is observed in islands of Sulawesi, Bali, provinces of East Nusa Tenggara, West Nusa Tenggara, East Kalimantan and South Kalimantan. Indonesia Time Zone Map
Eastern Indonesian (UTC+9)WIT is observed in provinces of Maluku, North Maluku, Papua and West Papua.
Tipping Small tips are customary in Indonesia, depending on the service rendered. Tips for porter may be at Rp. 10,000 per reasonable sized suitcase. Parking tips are generally Rp. 2,000 for parking attendants or at shopping centre you will pay IDR 5,000 for the first one hour, and vary between Rp 4000 - Rp 5000/ hour afterwards .
Climate Indonesia has two seasons: dry (May through September) and wet (October through April). Most places in Indonesia tend to have a fairly uniform climate - hot. The wet season runs from October to April so expect warm and damp conditions. Temperature ranges from mid-twenty degrees Celsius to mid-thirty degrees Celsius year round. It is tropical and humid. Temperatures climb to about 31°C (88°F) in coastal regions, dropping further inland.
Cultural Considerations •
The left hand is usually used to clean the body while the right hand is used for eating, passing objects from one person to another and for shaking hands. Please take special consideration if passing over an object or shaking hands in Indonesia to use your right hand in nearly all circumstances.
•
The head is where the spirit resides and is considered sacred. Do not touch a person’s head.
•
Keep both feet on the floor when sitting. Don’t allow the bottom of your feet to face or point at another person
•
Point with your thumb, not your index finger. Never beckon with one finger.
Clothes Indonesia being a predominantly Muslim country, you should dress conservatively. Indonesian's are generally tolerant; however, if you dress provocatively "western" style, you may draw unwanted attention to yourself. You should keep in mind that you will be living in a tropical climate, and that cotton and linens allow your skin to breathe more easily than synthetic fibers do.
Dress code for the office Relaxed office wear (pants, shirts, blouses, sweaters, suit jackets, skirts). More formal attire may be required for particular occasions. Short-sleeve, open collar 'Batik' shirts are common office wear, whereas long-sleeve, open collar Batik with dark trousers and dark shoes is acceptable even at very formal functions!
Touring There are numerous opportunities for leisure activities; these include visits to diving expeditions, sailing and tours of the many national parks. Do not pick up casual guides at these sites. It is a little more expensive but a much better option is to arrange travel through a reputable commercial tour company. National Parks and tourist sites are usually safe but there will always be the risk of opportunist criminal activity. When traveling in Indonesia, try to travel in pairs or as a group. Remember that there are many varying cultures so maintain cultural sensitivity. Dress code is especially important when visiting Muslim communities.
Doctors A list of UN doctors and recommended hospitals is available in Annex 10. It is important to bring your medical history (including all immunization history). In case of medical emergency, most UN agencies work with the following: SOS Medika Klinik - Cipete Jl. Puri Sakti No. 10, Cipete - Antasari Jakarta, DKI Jaya 12410 Telephone: 62 21 7505973 (admin line) 62 21 7505973 (admin line) SOS Medika Klinik – Kuningan Menara Prima Bldg fl 2 Jl. Lingkar Mega Kuningan Blok 6 2 Jakarta, DKI Jakarta 12950 Telephone: 62 (0)21 5794 8600 62 (0)21 5794 8600 62 (0)21 57948128 (Japanese Direct Line) Global Health Assistance - Medical Centre and Evacuation Services CILANDAK COMMERCIAL ESTATE Unit 111-GC, Jalan Cilandak KKO Raya, JAKARTA 12560 INDONESIA. Tel: +62 (21) 299 78 997 Fax: +62 (21) 299 78 955 Email: global@global-assistance.net 24 Hour Alarm Centre +62 (21) 299 78999
In case you get sick and need medical assistance, please contact the Human Resources staff of your agency in Jakarta which shall assist you in going to the nearest hospital/ Physician. You may also contact the nearest hospital/clinic as provided in the following list:
Hospitals / Clinics Medistra Hospital Jl. Jendral Gatot Subroto kav. 59, Jakarta 12950 Tel: +62-21 521-0200 Fax: +62-21 521-0184 Location: Next to South Korean embassy Pondok Indah Hospital Jl. Metro Duta Kav. UE, Pondok Indah Tel: +62-21 765-7525; 750-2794; 769-2252 Emergency: +62-21 750-2322 Further Clinics and Hospitals are listed in Annex 10
Medical Insurance Please contact the Human Resources staff in your respective agency regarding medical coverage.
Schools in Jakarta There are various international schools in Jakarta, a list of which can be found in Annex 3.
Shopping in Jakarta Please refer to Annex 4 for a list of major shopping malls and traditional markets.
Electricity Electrical current in Indonesia is 220V/50Hz AC. The sockets are two round prongs. Adaptors may be found in the hardware section of large supermarkets.
Telecommunication SIM cards are very cheap to buy in Indonesia and the prepaid option is often the best for new arrivers to Indonesia. The most reliable providers are Telkomsel, Indosat and XL. 4G services are available through all these providers, and it is recommended to first register the packages with data package or time bundles. These are considerably cheaper whilst using 4G services. Recharging credit is usually done through a voucher, ATM, the Internet or electronic recharge by a local vendor.
Television Providers Within limited areas in Jakarta, primarily in middle and upper class housing complexes, apartment and commercial complexes cable television are available through First media and Indovision. If you're lucky enough to be in an area in which the fibre option and coaxial cable have already been laid, you can subscribe and have access to many major international channels in your home without having to make the expensive purchase of satellite receiver equipment. Other options are through installing a satellite dish outside your home and then Telkom Vision becomes another affordable option. First Media http://firstmedia.com/ 1500 595 or (021) 2559 6595 (Mobile) Indovision http://www.indovision.berlangganan.tv/ Hotline : 021 55950188 (local call from all cities)
Internet Providers Several cable companies offer broadband connections to the Internet, and some can also be bundled into one package with your cable television. The most reliable internet providers are First Media and Indovision, although there are numerous other options available.
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Even the most expensive internet home cable packages can be very unreliable at times, bandwidth during peak hours is often limited and outages can occur.
A couple of words in Bahasa Indonesian Terima kasih
Thank you
Kembali/Sama sama
You’re welcome
Selamat pagi
Good morning (early morning)
Selamat siang
Good morning (late morning to early afternoon)
Selamat sore
Good afternoon
Selamat malam
Good evening
Ya
Yes
Tidak
No
Apa kabar?
How are you?
Baik
Good
Kanan
(turn) Right
Kiri
(turn) Left
Lurus
(go) Straight ahead
Putar balik
Turn around
Other UN Duty Stations Kupang (Nusa Tenggara Timur province) Kupang is all energy and commerce, a bustling city that’s the capital of East Nusa Tenggara province (NTT), which includes West Timor. The security situation in Kupang is very good compared to other cities in Indonesia but due care should be taken as mentioned in the general security section. The religious mix is a majority Christian and the population of the city is approximately 300,000 people. Short term accommodation suggestions include Kristal Hotel, Cendana Hotel, and Sasando Hotel. Further detailed information about Kupang can be located at http://www.kupangklubhouse.com/
Jayapura (Papua province) Jayapura is the capital and largest city in Papua. Travel to Jayapura is almost non-existent and the city International s very remote and difficult to access. The Swiss-Belhotel is the only large hotel in the city but there are a number of other (and cheaper) hotels are located in the city. UN international staff on official or unofficial travel are required to obtain security clearance before travelling into Papua/WP, and when moving from Area to Area as determined by the relevant ASC.
Annex 1 List of UN Agencies in Indonesia Food and Agriculture Organization Address: FAO Representation in Indonesia Menara Thamrin Building 7th fl Jalan M.H. Thamrin Kav. 3 JAKARTA 10250 Tel: +62.21-2980 2300 Fax: +62.21-3900 282 Email: FAO-ID@fao.org Website: www.fao.org/indonesia Twitter: @FAOIndonesia
International Labour Organization Address: Menara Thamrin 22nd Fl. Jl. MH Thamrin Kav. 3 Jakarta 10250 Phone: +62-21-3913112 Fax: +62-21-3983-8959 Website: http://www.ilo.org/jakarta
International Telecommunication Union Address: Sapta Pesona Building, 13th Floor Jl. Medan Merdeka Barat No. 17 Jakarta 10110 Phone: +62-21-38 2322 / 2324 Fax: +62-21-389 05 221 Email: itujakarta@itu.int Website : http://www.itu.int/en/ITU-D/Regional-Presence/AsiaPacific/Pages/ContactUs.aspx
International Organization for Migration Address: Sampoerna Strategic Square North Tower 12A Jl. Jend. Sudirman Kav 45 - 46 Jakarta 12930 Phone: +62.21.57951275 Fax: +62.21.57951274 Email: iomjakarta@iom.int Website: https://indonesia.iom.int/
UN Office for the Coordination of Humanitarian Affairs Address: Menara Thamrin, 10th Fl. Jl. M.H. Thamrin Kav.3 Jakarta 10250 Phone: +6221 29802300 x.838 Fax: +6221 31900003 Email: ocha-indonesia@un.org Website: http://indonesia.humanitarianresponse Info : http://www.facebook.com/UNOCHA; http://www.reliefweb.int; http://www.irinnews.org
Joint United Nations Programme on HIV and AIDS Address: Menara Thamrin 10th Fl. Jl. MH Thamrin Kav. 3 Jakarta 10250 Phone: +62.21.29802300 Fax: +62.21.3907569 Website: http://www.unaids.org/en/regionscountries/countries/indonesia
United Nations Development Programme Address: Menara Thamrin, 8th Fl. Jl. M.H. Thamrin Kav.3 Jakarta 10250 Phone: Tel: 62 21-2980-2300. Fax: 62 21 3140572/ 62-21-3145251 Email: media.id@undp.org Website: http://id.undp.org/ Visa Contact Email: adminqueries.id@undp.org
Centre for Alleviation of Poverty through Secondary Crops’ Development in Asia and the Pacific Address: Jl. Merdeka 145 Bogor 16111 Phone: (62-251) 8356813, 8343277 Fax: (62-251) 8336290 Email: capsa@un.org Website: http://www.uncapsa.org/
United Nations Educational, Scientific, and Cultural Organization Address: UNESCO House Regional Bureau for Sciences in Asia and the Pacific and Cluster Office to Brunei Darussalam, Indonesia, Malaysia, the Philippines, and Timor Leste. Jl. Galuh (II) No.5 Kebayoran Baru Jakarta 12110 Phone: +62-21-7399818 Fax: +62-21-72796489 Email: jakarta@unesco.org Website: http://www.unesco.org/new/en/jakarta
United Nations Population Fund Address: Menara Thamrin 7th Fl. Jl. MH Thamrin Kav. 3 Jakarta 10250 Phone: (62-21) 2980 2300 Fax: (62-21) 3192 7902 Website: http://indonesia.unfpa.org
United Nations High Commissioner for Refugees Address: Menara Ravindo Building, Jl. Kebon Sirih Raya Kav. 75 Jl. Kebon Sirih Kav.75 Jakarta 10340 Phone: +62 021 29643602 Fax: +62 021 29643601 Website: http://www.unhcr.or.id
United Nations Information Centre Address: Jalan M.H. Thamrin, Kav. 3, Jakarta 10250 Jalan M.H. Thamrin, Kav. 3, Jakarta 10250 Phone: +62-21-39831011 Fax: (+6221) 3983-1013 Email: unic.jakarta@unic.org Website: http://www.unicjakarta.org/
United Nations Children's Funds Address: World Trade Center 6, 10th Floor Jl. Jend. Sudirman Kav.31 Jakarta 12920 Phone: +62-21-2996-8000 Fax: +62-21-5711326 Email: jakarta@unicef.org Website: http://www.unicef.org/indonesia
United Nations Industrial Development Organization Address: Menara Thamrin 10th Fl. Jl. MH Thamrin Kav. 3 Jakarta 10250 Phone: +62 21 2980 2300 Fax: +62 21 390 7126 Website: www.unido.org
United Nations Women Address: Menara Thamrin Building, 3rd Floor, Suite 306 Jl. MH Thamrin Kav.3, Central Jakarta 10250, Indonesia Phone: 62 21 39830330 ext.108 Fax : 2 21 39830331 Website: www.unwomen.org
The United Nations Office on Drugs and Crime Address: Menara Thamrin 10th Fl. Jl. MH Thamrin Kav. 3 Jakarta 10250 Phone: +62-21-29802300 Fax: +62-21-3107771 Website: http://www.unodc.org/indonesia
United Nations Office of Project Services UNOPS Jakarta Office: Menara Thamrin 10th Fl. Jl. MH Thamrin Kav. 3 Jakarta 10250Phone: +62-21-3145031 Fax: +62-21-3905513 Email: RiskaE@unops.org; YoniH@unops.org Website: https://www.unops.org/english/where-we-work/asia/Pages/Indonesia.aspxaspx
United Nations Department of Safety and Security Address: Menara Thamrin, 10th Fl. Jl. M.H. Thamrin Kav.3 Jakarta 10250 UNDSS Duty Officer can be contacted at phone number: +62 (0) 811-174-745 on a 24/7 basis.
United Nations Volunteers Address: Menara Thamrin 8th Fl. Jl. MH Thamrin Kav. 3 Jakarta 10250 Phone: + 21-2980-2300 Fax: 62 21 3140572/ 62-21-3145251Facebook : https://www.facebook.com/UNVIndonesia/
World Health Organization Address: Dr Adhyatma Building, Ministry of Health, Block A – 6th Floor (Room No. 602) Jl. HR Rasuna Said Blok X-5 Kav. 4-9, Jakarta 12950Phone: 6221-5204349 (hunting) Fax: 6221-5201164 Website: http://www.who.int
World Food Programme
Address: Jakarta Wisma Keiai, 9th floor Jalan Jend. Sudirman kav. 3, Jakarta 10220, Indonesia. Jl. Jend.Sudirman Kav. 3 Jakarta Phone: +62-21-5709004 Fax: +62-21-5709001 Website: http://www1.wfp.org/countries/indonesiaemail : wfp.indonesia@wfp.org media : wfp.indonesia
Annex 2 Information about residential areas The City of Jakarta is divided into five mayoralties: North, South, East, West, and Central. The following provides a very brief description of what is found in each of these areas: 1. Central Jakarta (Jakarta Pusat) Majority of office buildings Embassies Government offices International hotels Hospitals and clinics Some of Jakarta’s best restaurants Old, established, historical neighborhoods Shopping malls 2. South Jakarta (Jakarta Selatan) Tends to be an area favored by the expatriate community Numerous planned residential areas Several international schools Shopping malls Hospitals and clinics A great variety of restaurants geared towards the expatriate community. 3. East Jakarta (Jakarta Timur) Taman Mini Indonesia Indah Recreational Park Halim Perdanakusuma Military Airport (and for some domestics flights) Planned housing developments Light manufacturing 4. North Jakarta (Jakarta Utara) Borders on the Java Sea Ancol Recreational Area including Marina (departure point for the Thousand Islands) North Jakarta International School Port facility
5. West Jakarta (Jakarta Barat) Soekarno-Hatta International Airport Housing Developments
RESIDENTIAL AT JAKARTA You may first wish to become familiar with the various residential areas. The residential areas described below have always been popular with the expatriate community due to their proximity to international schools, grocery stores, clinics, community organizations as well as great shopping and a wide variety of restaurants. Of course, there are other options as well; you may wish to live downtown or further afield in one of the new communities constantly being developed outside the city. This will all depend on your personal preferences and needs. It is important in all cases to take into account the traffic problem in Jakarta, and the time you will spend commuting between work, school, activities, friends and home. The following are a few of the most popular areas: 1. Kemang (South Jakarta) Kemang, located in the southern part of the city, is one of Jakarta’s most desirable residential areas. It has always been popular with the expatriate community because it is ideally situated for most families. It is close to the Jakarta International School, the Australian International School and the French International School. There is a nice variety of stores well stocked with Western and Japanese food items. New restaurants, boutiques and home furnishing shops are sprouting up every day and flourishing. Kemang is also close to several clubs and organizations, cultural centers and sports facilities. In Kemang there are a few busy main roads, where most facilities are located. Stretching out from the main roads is a vast, somewhat complicated network of smaller residential roads. A wall with a main entrance gate surrounds most homes, providing both privacy as well as security. These gates most often conceal a beautiful garden setting. As no master plan was devised in the early stages of development, new facilities are worked around or converted from what is currently in place. Commute Time to Business District 30 to 45 minutes Closest International Schools Australian International School Jakarta International School (JIS)
Lycée International Français Supermarkets -Yes Restaurants - Yes General Amenities - Good Types of Properties - Homes, apartments Age of Properties - A range--older and newer, renovated General Environment - Pleasant, busy Advantages - Close to most facilities Disadvantages - Traffic congestion 2. Pondok Indah (South Jakarta) Also very popular with the expatriate community, this area is slightly newer, with streets, homes and shopping areas planned along the lines of a Western residential area. Most homes are surrounded by walls, as in most areas; but the walls are more open, making the many beautiful homes visible. Homes here range from the more modest to the particularly grand. (Indonesians describe many of the homes here as “wedding cake” homes, due to their pristine white and pastel colors, multi-stories and pillared construction.) Pondok Indah is blessed with elegant, tree-lined streets and sidewalks, which distinguish it from many other areas in Jakarta where sidewalks are few. Pondok Indah enjoys the same advantages as Kemang in terms of proximity to facilities. Here you will find the very popular Pondok Indah Mall shopping area, complete with a department store, a cinema, restaurants and a Toys R Us. Commute Time to Business District 30 to 45 minutes Closest International Schools JIS Pondok Indah Elementary campus JIS Cilandak Middle & Senior campus Supermarkets - Yes Restaurants - Yes General Amenities - Good Types of Properties - Homes & apartments, luxury Age of Properties - Newer, generally 15 years or less General Environment - Pleasant, nicely landscaped sidewalks Advantages - Nice environment, convenient location Disadvantages Homes have relatively small gardens 3. Cipete/Cilandak (South Jakarta)
This area, located between Kemang and Pondok Indah, boasts the same advantages as the former in terms of location, but is decidedly more rural in flavor. There are many beautiful new homes. The streets are quiet for the most part and retain their Indonesian character. Street hawkers roam the neighborhoods selling their wares, sounding their horns and bells; school children fly their kites--this is a lovely area with a lot of charm. The French International School and the SOS Medika Clinic are located here. Commute Time to Business District 30 to 45 minutes Closest International Schools LycÊe International Français Jakarta International School (JIS) Supermarkets - Few Restaurants - Very few General Amenities - Fair Types of Properties - Mostly homes Age of Properties - A range, older and newer General Environment - Pleasant, more rural Advantages - Peaceful, convenient location Disadvantages - Traffic 4. Menteng (Central Jakarta) Menteng is a very special area to Jakartans. What sets it apart and distinguishes it from other areas is its history. Menteng can be described as old, elegant and aristocratic. Here you will find many of the original stately Dutch homes, and what is left of any colonial architecture or character. This neighborhood is noted for its embassies and ambassadors’ residences, and is home to many Indonesian government officials. Its most famous resident is former President Soeharto. Menteng is close to the downtown area, offices, shopping centers and restaurants. Commute Time to Business District 15 to 25 minutes Closest International School JIS Pattimura Elementary campus Supermarkets - Yes Restaurants - Yes General Amenities - Good Age of Properties - Mostly older, some new Types of Properties - Historical colonial homes, apartments General Environment - Pleasant
Advantages - Proximity to business district Disadvantages - Far from most schools 5. Kebayoran Baru (South Jakarta) Much the same as Menteng, this area consists of many beautiful homes and landscaped areas. It is also popular with many government officials. Kebayoran Baru encompasses the busy Block M and Panglima Polim shopping areas, and is situated conveniently between the downtown area and Kemang. The popular Pasaraya Grande department store is located here. Commute Time to Business District 15 to 25 minutes Closest International School JIS Pattimura Elementary campus Supermarkets - Yes Restaurants - Yes General Amenities - Good Types of Properties - Homes, some apartments Age of Properties - A range, older General Environment - Pleasant Advantages - Midway between business district and schools. Disadvantages - None 6. Permata Hijau/Simprug (South Jakarta) This area, very close to the large Senayan Sports Stadium and the very elegant and chic Plaza Senayan, has a wide variety of homes. Here you will find wide, quiet streets and particularly good access to sports facilities. It is not too far from the downtown area. Commute Time to Business District 15 to 25 minutes Closest International School JIS Pattimura Elementary campus Supermarkets - Few Restaurants - Few General Amenities - Few Types of Properties - Homes, apartments Age of Properties - A range, older and newer General Environment - Pleasant, quiet Advantages - Close to business district Disadvantages - Further from clubs and most schools
7. Kuningan (Central Jakarta) Kuningan can best be described as a residential area within the business district. There are beautiful new apartment complexes here, as well as the older Pertamina Oil Kuningan housing development, with its American style streets and sidewalks. Commute Time to Business District 10 to 15 minutes Closest International School JIS Pattimura Elementary campus Supermarkets - Few Restaurants - Yes General Amenities - Fair Types of Properties - Homes and apartments Age of Properties - A range, some new developments General Environment - Pleasant Advantages - Proximity to business district Disadvantages - Far from most schools 8. Bintaro (Tangerang) Bintaro, or Bintaro Jaya, is an area on the outskirts of Jakarta comprising newer, middle class housing developments and private homes. Because it is a newer residential area, there are few amenities aside from a shopping plaza and basic supermarkets. The British International School is located here on a large new campus, and the Japanese International School is nearby. Commute Time to Business District 40 to 60 minutes Closest International School British International School (BIS) Japanese International School Jakarta International School (JIS) Supermarkets - Few Restaurants - Very few General Amenities - Fair Types of Properties - Homes, housing developments Age of Properties - Newer, continued growth General Environment - Pleasant Advantages - Proximity to British and Japanese Schools Disadvantages - Bad traffic flow to other areas
Annex 3 List of International schools in Jakarta ACG International School Jl. Warung Jati Barat No.19, (Taman Margasatwa) Ragunan, South Jakarta Tel. (62-21)780-56362978-0200 Fax (62-21) 781-4827 Website: http://www.acgedu.com/ind Australian International School Pejaten Campus – Secondary Jl. Pejaten Barat No. 69 South Jakarta 12510 Tel: (62-21) 782-1141, 782-4024 Fax: (62-21) 782-7871 Email: pejaten@ais-indonesia.com Kemang Campus – Primary Jl Kemang Timur No. 81 South Jakarta 12730 Phone (62-21) 7179-2949, 719-8856, 7179-0437 Fax (62-21) 7179-0937 Email: kemang@ais-indonesia.com Website: www.ais-indonesia.com Superkids-Bayi Gemes Jl. Kemang Timur No. 88 & 90, Kemang South Jakarta 12730 Phone: +62 21 7179-2880 Email: admin@superkids.or.id Website: www.superkids.or.id Al-Haramain Al-Saudiah Academy Jl. Cipinang Cempedak No. 25 Jakarta Timur Phone (62-21) 819-1254 Fax (62-21) 851-5154 Email: saschool@centrin.net.id British International School Bintaro Main Campus (Pre-School to Year 13, ages 3-18) Bintaro Jaya Sektor 9 Jl Raya Jombang Ciledug, Pondok Aren, Tangerang 15227 (Mailing: PO Box 4120 CPA POE, Ciputat 15224, Jakarta, Indonesia) Phone (62 21) 745 1670 Fax (62 21) 745 1671 Email: enquiries@bis.or.id ; principal@bsj.sch.id Website www.bis.or.id/ Pondok Indah Early Years Education Centre Jl Metro Pondok Indah Kav 3 BB Jakarta 12310
Tel: (62 21) 7581 7144
Deutsche International Schule (German International School) Jl. Puspa Widya No. 8 Bumi Serpong Damai Tangerang 15322, Indonesia Phone (62-21) 537-8080 Fax (62-21) 537-5102 Email: mail@dsjakarta.de Website: https://www.dsjakarta.de/ Gandhi memorial international school PRJ Kompleks Kemayoran Blok D Kav. No.1 Jakarta Pusat, Indonesia Phone No. (62-21) 658-65667, 658-65668, 658-65669 Fax No. (62-21) 658-65677 Email: headmaster@gandhijkt.org Website: http://www.gandhijkt.org/ Jakarta International Korean School Jl. Bina Marga No. 24 Ceger Timur, Cipayung, Jakarta Selatan Phone (62-21) 844-4958 - 61 Fax (62-21) 844-4927 Email: jiks@jiks.com Website: http://eng.jiks.com/ Jakarta International Multicultural School Komplek ISCI Jl. Pisangan Raya No 99 Cirendeu, Ciputat Timur 15419 Indonesia Tel: +62 21 744 4864 Fax: +62 21 747 12706 Email: info@jimsch.org | admissions@jimsch.org Website: http://www.jms.sch.id/ Jakarta Intercultural School Phone (62-21) 769-2555 ext. 16566 Fax (62-21) 750-7650 Email: admissions@jisedu.or.id Website: www.jisedu.org Street Addresses (for DHL, Fed Ex ) Cilandak Campus Jl. Terogong Raya # 33 Jakarta 12430 Pondok Indah Campus Jl. Duta Indah III Pondok Indah Jakarta 12310 Phone: (62-21) 769-2555 Fax (62-21) 750-7618 (Elementary Office)
Pattimura Campus Jl. Pattimura Blok 1 # 2 Kebayoran Baru Jakarta 12110 (Elementary Office) Principal Pattimura Elementary School (Prep Senior - Grade 5) Jl. Pattimura Blok I #2 Kebayoran Baru, Jakarta 12110 Phone (62-21) 720-0536-39 Fax (62-21) 722-2301 Middle and High School (Grades 6-12) Jl. Terogong Raya #33 Cilandak, Jakarta Selatan 12010 Fax (62-21) 750-7650 Jakarta Japanese school Jl. Titihan Raya Bintaro Sektor 9 Parigi Pondok Aren Tangerang Banten 15227 Phone (62-21) 745-4130 Fax (62-21) 745-4140 Email: jakarta@jjs.or.id Website: www.jjs.or.id Jakarta Taipei school Jl. Raya Kelapa Hybrida Blok QH Kelapa Gading Permai, Jakarta Timur 14240 Phone: 021 453 4955/ 021 453 4956/ 021 453 4957 Fax (62-21) 452-3272 Email: jts71568@rad.net.id Website: http://www.jtis.org/index_e.htm LycÊe International Français Jl. Cipete Dalam No. 32 Cipete, Jakarta Selatan 12410 Phone (62-21) 750-3062 Fax (62-21) 750-3624 Website www.lifdejakarta.org headmaster: proviseur@lifdejakarta.org Administrative/Registration: secretaire@lifdejakarta.org Netherlands International School Jl. NIS I Kenanga Terusan Ampera Raya, Cilandak Jakarta Selatan 12560 Phone (62-21) 782-3930 (7 am-16.00 pm) Fax (62-21) 782-3929 Email info@nis.or.id Website www.nis.or.id
New Zealand Independent School Kemang Selatan I No. 1 A Kemang, Jakarta Selatan 12730 Tel. (62 21) 718-3222 Fax (62 21) 719-4948 Jl. Kemang Raya No. 70 (Secondary Campus) Kemang, Jakarta Selatan 12730 Fax (62 21) 718-3111 Email principal@nzis.net Website http://nzis.school.nz/ North Jakarta International School Address: Jl. Boulevard Bukit Gading Raya Kelapa Gading – Jakarta Utara - DKI Jakarta 14240 Indonesia Phone +6221 4586 5222 Fax (62-21) 450-0682 Email: info@njis.or.id Website: www.njis.org Pakistan Embassy School Jakarta Jl. Jambu 2, Jakarta Pusat International Center for Special Care In Education (ICSCE) Jl. Jati Padang Utara No. 8 B Pejaten - Jakarta 12540 Tel. 62 21 780-7313 Fax. 62 21 7884-4313 Email: special_care@cbn.net.id Singapore School Bona Vista Bona Vista Complex Jl. Bona Vista Raya Lebak Bulus, Jakarta Selatan 12440 Phone (62-21) 7591-4414 Website: http://www.sisschools.org/ Global Jaya School Emerald Boulevard Bintaro Jaya Sektor IX Tangerang 15224 Indonesia Phone: (62 21) 745 7562 - Fax: (62 21) 745 7561
Outdoor activities for Children Jakarta is very limited in open spaces and parks for children and families. Some recommended locations to take your children include: Ancol – Theme Park, Seaworld, Atlantis, Water park + More. http://www.ancol.com/ International Sports Club of Indonesia (ISCI) www.isci-jakarta.com The American Club - Email: aera@indosat.net.id Taman Mini http://www.tamanmini.com/home There is also the Family Guide to Jakarta: The Essential Handbook for Parents which can be purchased at Akasara, QB Book Store, Kinokuniya, JICC, ANZA House, Kristal Hotel, JIS, BIS, and AIS.
Annex 4 Shopping in Jakarta Senayan City Jl. Asia Afrika Lot 19 Senayan, Jakarta 10270 Tel (62-21) 7278-1000 http://senayancity.com/ Plaza Indonesia Jl. M.H. Thamrin Kav. 28-30 Central Jakarta 10350 Tel (62-21) 29920000 www.plazaindonesia.com Plaza Senayan Gelora Bung Karno Jl. Asia Afrika No. 8 Senayan, Central Jakarta 10270 Tel. (62-21) 572-5555 www.plaza-senayan.com Mal Taman Anggrek Jl. Letjen S. Parman Kav. 21 Slipi, West Jakarta 11470 Tel. (62-21) 560-9964 www.taman-anggrek-mall.com Pondok Indah Mall Jl. Metro Pondok Indah Kav. IIIB Pondok Indah, South Jakarta 12310 Tel. (62-21) 750-6750 www.pondokindahmall.co.id Pacific Place Jl. Jend. Sudirman Kav. 52 - 53 Sudirman Central Business District Jakarta 12190 Tel. (+62 21) 5140-2828 Fax (+62 21) 514-00988 www.pacificplace.co.id Grand Indonesia Jl. M.H. Thamrin No. 1 Jakarta, Indonesia (021) 23580001 www.grand-indonesia.com
For a detailed listing of all shopping locations and guides, please visit https://awajakarta.wildapricot.org/ (American Women’s Association) there you can find a range of guidebooks for purchase including The Jakarta Shopper's Guide.
Markets / Traditional Pasar Mayestik & Thamrin City A market that is easily accessible for most expatriates living in South Jakarta and Centra Jakarta. Many larger shops selling fabrics, electrical appliances and household goods surround the market. Pasar Mayestic : Address: Jl. Tebah 3, Gunung, Kebayoran Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta Opening Hours: 9AM-5PM Thamrin city ( http://thamrincity.co.id/ ) Address : Jl. K.H. Mas Mansyur, Kebon Melati, Tanah Abang, Daerah Khusus Ibukota Jakarta Opening hours : 10 Am - 6 PM Mangga Dua Shopping Center Mangga Dua in North Jakarta is one of the biggest centers for wholesalers that distribute to many other parts of Indonesia. Although some of the stores will only sell in bulk volumes, many of the stores will sell single items. Address: Jl. Gunung Sahari No. 1, Kelurahan Ancol, Kecamatan Pademangan, Jakarta Utara, Daerah Khusus Ibukota Jakarta Opening Hours: 9AM-10PM
Social Clubs / Organizations For a complete listing see http://www.expat.or.id/orgs/listorg.html
Hiring Home Staff For discussion and advice see http://www.expat.or.id/info/hiringhouseholdstaff.html It is highly recommended to get credible background checks and ask around before you select home helpers and drivers. The average wage expected for household workers is generally paid according to Indonesia Minimum Wage plus benefits and additional expenses based on the duties required and experience.
Annex 5 Airline Rating Category of airlines rating ( if applicable ) Admin Focal point from your agency.
are defined by agency . Please contact
Annex 6 List of Rated Hotels across Indonesia In this concept, Hotel ratings are general quality indicators and should be regarded as just that - broad guidelines in measuring a hotel’s security arrangements. Ratings are not meant to be perfectly precise critiques. All the security arrangements that a hotel offers are reflected in categories A, B, C, and D. Category A is exceptional and category D is not recommended. Our scores are based on the following indicators, which have been given point values (see the attached table): 1. Boundaries, fences and gates; 2. Access Control; 3. Car parking; 4. Fire precautions; 5. Security lighting; 6. Surveillance; 7. Fire detection system; 8. Condition and appearance of buildings. Cat A: 60-51 points: Exceptional Security arrangements are excellent (K9 and armed police on standby 24 /7). UNDSS will continue to monitor the situation, maintaining contact and exchanging security information with the chief of security of the compound during. UN functions or when UN staff members stay overnight Cat B: 50-41 points: Superior Security arrangements are acceptable. UNDSS will continue to monitor the situation, maintaining contact and exchanging security information with the chief of security of the compound during. UN functions or when UN staff members stay overnight Cat C: 40-31points: Standard: Security chief at the hotel needs to confirm that the hotel will enforce enhanced security measures and intensify security precautions during UN functions or when UN staff members stay overnight Cat D: >30 points: Below standard; not recommended. Rating Info: A
51-60
B
41-50 31-40
D
21-30
HOTELS Turi Beach Hotel Panorama Hotel I - Hotel Batam Novotel Hotel Batam Goodway Hotel Batam
BATAM 44 36 40 40 39
HOTELS Turi Beach Hotel Panorama Hotel I - Hotel Batam Novotel Hotel Batam Goodway Hotel Batam
HOTELS Horizon hotel
HOTELS Sibayak International Berastagi Cottage Sinabung Hotel
BATAM 44 36 40 40 39
B C C C C
BENGKULU 36
C
BERASTAGI 46 36 28
HOTELS Swiss Bell Aston Novita Ceria Wiltop
B C C C C
B C D
Jambi 37 35 32 30 28
HOTELS Sheraton Lampung Hotel Kalianda Resort - lampung
LAMPUNG 37 30
HOTELS Santika Dyandra Premiere Grand Aston Hotel, Medan JW Marriot Medan The Aryaduta Hotel Grand Angkasa Hotel Swiss Bell Hotel Emerald Garden Hotel Hotel Home Anaya
HOTELS Novotel Hotel
C C C D D
C D
MEDAN 48 46 41 44 41 42 40 36
B B B B B B C C
P.PINANG 46
B
HOTELS Arista Hotel Aryaduta Hotel Aston Hotel Novotel Hotel Horizon Hotel Jayakarta Swatna Dwipa Hotel Imara Emilia Sanjaya Max One
PALEMBANG 44 40 44 39 37 37 37 31 30 26 25
HOTELS Basko Hotel Pangeran Hotel Axana Hotel Gran Inna Hotel
HOTELS Labersa Pangeran Grand Elite Aryaduta Ibis Grand Jatra
Padang 46 39 36 34
45 40 40 39 39 37
B C C C C C
RIAU B C C C C C 40 36 32 33 33
HOTELS Pulau Weh Resort The Pade Sabang Hill
B C C C
PAKANBARU
HOTELS Aryaduta Hotel I Shine (Formerly named Aston Hotel) Ibis Hotel Amaris Hotel Grand Zuri Swiss Bell Inn Hotel Planet Holiday and Residence Hotel Nongsa Point Marina Hotel Grand Elite Hotel Grand Jatra Hotel Grand Pangeran
B C B C C C C C D D D
C C C C C
SABANG 42 40 21
B C D
Assessed by LSA Banda Aceh
HOTELS Aston Hotel Tanjung Pinang Comfort Hotel Tanjung Pinang Kaputra Hotel Tanjung Pinang Bintan Nirwana Hotel
T. PINANG 38 38 25 23
HOTELS
C C D D
JAVA
Island
Province
Santika BSD Soll Marina Hotel Serpong Ibis Gading Serpong Hotel Grand Zuri BSD City Sheraton Bandara Hotel Aston Cenkarang Le Dian Hotel Aryaduta Lippo Karawaci
31 31 31 41 41 41 42 42
C C C B B B B B
Java Java Java Java Java Java Java Java
Banten Banten Banten Banten Banten Banten Banten Banten
Aston Serpong Tanggerang
42
B
Java
Banten
Marbella Hotel Anyer Lor In
42 39
B C
Java Java
Banten Central Java
Gumaya Tower Hotel Semarang
42
B
Java
Central Java
Novotel Hotel Semarang Best Western IBIS NOVOTEL BJ Perdana, Pasuruan Bromo Cottage
42 42 43 45 24 25
B B B B D D
Java Java Java Java Java Java
Central Java Central Java Central Java Central Java East Java East Java
Mercure Grand Mirama Hotel
33
C
Java
East Java
Kusuma Agro Wisata Hotel Batu
33
C
Java
East Java
Prime Royal Hotel Tugu Hotel Malang
33 39
C C
Java Java
East Java East Java
Santika Premier Hotel Malang
41
B
Java
East Java
Sheraton Hotel Singgasana, Hotel
43 43
B B
Java Java
East Java East Java
Graha Cakra Hotel Malang
44
B
Java
East Java
Novotel Surabaya Somerset Surabaya
47 48
B B
Java Java
East Java East Java
Mercure Grand Mirama Hotel
49
B
Java
East Java
JW Marriot Hotel Shangri-La Hotel Sanno Hotel Jakarta Blessing residence Prasada Mansion Jakarta Melawai Hotel Manhattan Hotel Putri Island Hotel Avessa Suites
52 53 21 25 25 26 27 30 30
A A D D D D D D D
Java Java Java Java Java Java Java Java Java
East Java East Java Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta
Mercure Convention Centre Ancol
31
C
Java
Jakarta
Ibis Tamarin Hotel Cemara Hotel Smart
31 31 31
C C C
Java Java Java
Jakarta Jakarta Jakarta
Maharani Hotel, Buncit Raya
31
C
Java
Jakarta
Grand Flora Fave Hotel Wahid Hasyim IBIS Arcadia Grand Cemara Hotel Alia Hotel Milenium Hotel Fave Hotel PGC Cililitan
31 32 33 33 33 33 34
C C C C C C C
Java Java Java Java Java Java Java
Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta
Balairung Hotel, Matraman
34
C
Java
Jakarta
Amaris Hotel Padjajaran Menara Peninsula
35 35
C C
Java Java
Jakarta Jakarta
Fave Hotel Pasar baru C. Jakarta
35
C
Java
Jakarta
Acacia Hotel Grand Kemang Park Lane Hotel Maharaja Hotel Grand Mahakam Akmani Sultan Hotel
35 37 37 37 38 39 39
C C C C C C C
Java Java Java Java Java Java Java
Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta
Novotel Hotel Mangga Dua
39
C
Java
Jakarta
FX hotel Puri Casablanca Hotel and Apartment Favehotel Kelapa Gading
39
C
Java
Jakarta
39
C
Java
Jakarta
40
C
Java
Jakarta
Mercure Sabang, Central Jakarta
40
C
Java
Jakarta
The BnB Kelapa Gading Bidakara Hotel Nikko Hotel Le Meridien Park Hotel Sahid Jaya hotel Mulia Hotel Alila Jakarta Hotel Santika Taman Mini Indonesia Indah - Jakarta
40 40 40 40 40 41 41 41
C C C C C B B B
Java Java Java Java Java Java Java Java
Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta
42
B
Java
Jakarta
Harris Hotel & Convention Kelapa Gading Jakarta
42
B
Java
Jakarta
GrandWhiz Hotel Kelapa Gading
42
B
Java
Jakarta
Best Western Hariston Morrissey Hotel Ambhara Hotel Red Top Hotel Arya Duta Central Century Park Intercontinental Saripan Pacific Crowne Plaza Hotel
42 42 42 42 43 43 43 44 45
B B B B B B B B B
Java Java Java Java Java Java Java Java Java
Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta
Lumire Hotel, Senen C. Jakarta
45
B
Java
Jakarta
Aryaduta Semanggi Santika Kempinski Hotel Grand Hyatt Grand Melia
47 48 49 50 51
B B B B A
Java Java Java Java Java
Jakarta Jakarta Jakarta Jakarta Jakarta
Kristal Hotel, Cilandak Jakarta
51
A
Java
Jakarta
Borobudur JW Marriot Mega Ritz Carlton-Mega Fermont Hotel Jakarta Shangri La The Hermitage Four Seasons Hotel Mandarin Oriental Kyriad Hotel and Resort Braja Mustika Panjang Jiwo resort
51 51 53 53 53 54 56 56 24 24 26
A A A A A A A A D D D
Java Java Java Java Java Java Java Java Java Java Java
Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta Jakarta West Java West Java West Java
Lembur Pancawati resort Sempur Park
26 27
D D
Java Java
West Java West Java
Lembah Safari Hotel & Resort
29
D
Java
West Java
Augusta Hotel Bumi Yangti Gunung Geulis Cottage Kota Bukit Indah Plaza Hotel Purwakarta Horison Hotel Bogor Amaris Hotel by Santika
31 31 31
C C C
Java Java Java
West Java West Java West Java
31
C
Java
West Java
32 32
C C
Java Java
West Java West Java
Rumah Jambuluwuk Ciawi - Ciawi
33
C
Java
West Java
Salak The Heritage Pesonal Alam Spa & Hotel Golden Flower Hotel Grand Savero
33 33 33 33
C C C C
Java Java Java Java
West Java West Java West Java West Java
Seruni Hotel Cisarua Bogor
34
C
Java
West Java
Jayakarta - Cisarua Santika Bogor Royal Hotel
34 34 34
C C C
Java Java Java
West Java West Java West Java
Puteri Gunung Hotel - Lembang
34
C
Java
West Java
Padjadjaran Suites BNR Marbella Suite Bandung Novus Hotel Royal Safari Garden Hotel & Resort
36 36 37
C C C
Java Java Java
West Java West Java West Java
37
C
Java
West Java
37
C
Java
West Java
37 37 37 38 38 39
C C C C C C
Java Java Java Java Java Java
West Java West Java West Java West Java West Java West Java
39
C
Java
West Java
39 39 40 40 40
C C C C C
Java Java Java Java Java
West Java West Java West Java West Java West Java
The Highland Park Resort Hotel – Mongolian Camp Aston Bandung Aston Tropicana The Peak Resort Dining Padjadjaran Suites GH Universal Hotel Kinasih Hotel - Bogor IPB International Convention Center Padma Hotel Grand Zuri Jababeka Harris Hotel - Sentul Sahira Butik Savoi Homann Hotel
Arion Swiss-Belhotel Novotel Bogor Neo Sentul Hyatt Regency Garden Permata Hotel Luxton Hotel Sheraton Hotel
40 41 41 42 42 42 43
C B B B B B B
Java Java Java Java Java Java Java
West Java West Java West Java West Java West Java West Java West Java
Grand Royal Panghegar Bandung
46
B
Java
West Java
Novotel Hotel
47
B
Java
West Java
Aston Primera Pasteur Hotel and Conference Center
47
B
Java
West Java
Aston Bogor The Trans Luxury Hotel Gowongan Inn Cakra Kembang Kalyana Resort Wisma Gajah GH LPP Garden Hotel Cangkiran Hotel Inagaruda
48 49 24 24 26 26 26 33 37
B B D D D D D C C
Java Java Java Java Java Java Java Java Java
West Java West Java Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta
Harper mangkubumi Hotel
37
C
Java
Yogyakarta
101 Hotel Quin Colombo The Alana Novotel Royal Ambarrukmo Hotel Santika Premier Yogyakarta Plaza Grand Aston Phoenix Hotel Sheraton Tentrem Hotel Eastparc Hyatt
37 39 42 43 44 44 44 46 47 49 49 51 52
C C B B B B B B B B B A A
Java Java Java Java Java Java Java Java Java Java Java Java Java
RUNGAN SARI RESORT
19
D
Kalimantan
AMARIS
24
D
Kalimantan
LUWANSA
28
D
Kalimantan
AQUARIUS
31
C
Kalimantan
Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Yogyakarta Central Kalimantan Central Kalimantan Central Kalimantan Central Kalimantan
Central Kalimantan East Kalimantan East Kalimantan East Kalimantan East Kalimantan East Kalimantan
Swiss Belhotel Danum
43
B
Kalimantan
Derawan indah Hotel, Berau
24
D
Kalimantan
Bumi Segah Hotel, Berau
31
C
Kalimantan
Mesra Hotel, Samarinda
35
C
Kalimantan
Aston Hotel, Samarinda
40
C
Kalimantan
Bumi Senyiur Hote, Samarinda
40
C
Kalimantan
Grand Jatra Hotel, Balikpapan
40
C
Kalimantan
East Kalimantan
Menara Bahtera Hotel, Balikpapan
41
B
Kalimantan
East Kalimantan
Gran Senyiur Hotel, Balikpapan
45
B
Kalimantan
Swissbel Hotel, Samarinda
45
B
Kalimantan
Novotel Balikpapan
54
A
Kalimantan
G Hotel
29
D
Kalimantan
My Home
30
D
Kalimantan
Transera
31
C
Kalimantan
Gardenia Hotel
35
C
Kalimantan
Orchadz
38
C
Kalimantan
Santika Hotel
39
C
Kalimantan
Aston Hotel
41
B
Kalimantan
Best Western
41
B
Kalimantan
Grand Mahkota
44
B
Kalimantan
Mercure Hotel
45
B
Kalimantan
HOTELS BVGARI Hotel & Resort Marriot Courtyard Hotel Four Season Resort Hotel
BALI 56 56 54
A A A
East Kalimantan East Kalimantan East Kalimantan West Kalimantan West Kalimantan West Kalimantan West Kalimantan West Kalimantan West Kalimantan West Kalimantan West Kalimantan West Kalimantan West Kalimantan
Laguna Beach Resort, Nusa Dua Bali Conrad Bali Hotel Sofitel Bali Nusa Dua Beach Resort The St. Regis Bali Resort Hard Rock Hotel Bali Anantara Hotel Ramada Bintang Bali Discovery Kartika Plaza Sari Pan Bali The Haven, Seminyak Bali The Fairmont Sanur Beach Hotel Intercontinental Bali Resort Grand Hyatt Nikko The Four Point by Sheraton, Bali Padma Maya Ubud Resort & Spa Como Shambhala Resort Hotel Patra Bali hotel Melia Bali Hotel Ramada Benoa Bali Harris Hotel & Residence Riverview Westin Resort hotel Ayana Resort and Spa Kuta Paradiso Hotel Ayodya Holiday Inn Kuta Jayakarta Hotel Central Park Hotel Kuta Tamansari Bali Pemuteran Buleleng Novotel Nusa Dua Hotel and Residence Nusadua Beach and Spa W Retreat & Spa Bali Hotel Sanur Paradise Plaza Hotel Pullman Hotel
54
A
53
A
52
A
51 51 51 50 50 50 49
A A A B B B B
48
B
48
B
48 48
B B
48
B
48 47
B B
47
B
47 47 47
B B B
47
B
46 46 46 45 45 44 44
B B B B B B B
43
B
43
B
43
B
43
B
43
B
42
B
Sidharta Dive Resort and Spa Bali Grand Inna Kuta Swiss Bell Resort Sanur Grand Bali Beach hotel, Sanur Aerowisata Sanur Beach Hotel Mercure Nusa Dua OASIS Benoa Pop Harris Hotel, Denpasar Aston Denpasar Hotel & Convention Center , Bali Sovereign Hotel, Kuta Aston Kuta Hotel and Residence, Bali Aston Bali Resort & Spa, Tanjung Benoa Bali The Mulia Nusa Dua The Vira Bali Hotel Ramayana Hotel Santika Siligita Nusa Dua Amaris Hotel Pratama Nusa Dua 100 Sunset 2 Hotel, Kuta Aston Gran Kuta Grand Whiz Hotel Kuta Inna Putri Bali Bali Rani Hotel and Spa Aneka Lovina Hotel Melka Excelsior Puri Santrian , Sanur Beach Grand Istana Rama Hotel Puri Madha II WIDA hotel
HOTELS Sheraton Senggigi Beach Resort Kila Senggigi Beach hotel Aston Inn Mataram Qunci Hotel and Villas Golden Palace Hotel, Mataram The Oberoi Lombok hotel Novotel Resort, Kuta-Pujut Lombok
42
B
42 42
B B
41
B
41
B
40 39
C C
39
C
39
C
39
C
38
C
38
C
38 38 38 37
C C C C
37
C
37 37 37 36 36 36 35
C C C C C C C
35
C
33 31 30
C C D
LOMBOK 46 44 44 41 41 41
B B B B B B
41
B
Sudamala Resort and Villa Holiday Resort hotel, Senggigi Lombok Grand Legi hotel, Mataram Bintang Senggigi Hotel Lombok Garden hotel, Mataram Tugu Hotel, Senggigi, Lombok Jayakarta Lombok Resort & Spa Santika hotel, Mataram Lombok Plaza hotel, Mataram The Santosa Lombok & Resort Lombok Lombok Raya hotel, Mataram Batu Bolong hotel, Senggigi Arianz hotel, Mataram Z-Max D hotel, Praya, Lombok Hotel Sumbawa hotel Hotel Lila Graha hotel
HOTELS Clarion, Makassar Mercure Hotel in Palu Hotel Aryaduta, Makassar Aston, Makassar Novotel Hotel, Makassar Hotel Imperial Aryaduta, Makassar Singgasana, Makassar Quality Paza Hotel, Makassar Novotel, Manado Hotel Aryaduta Manado Magna Hotel, Gorontalo Swiss-Bell Hotel, Palu Ibis Hotel, Manado Swiss-Bell, Manado
Hotel Aryaduta Manado Karebosi Condotel in Makassar Sintesa Peninsula, Manado Amaris Hotel, Gorontalo
Grant Q Hotel, Gorontalo Hotel Damhil, Gorontalo Ritzy, Manado Hotel Quality, Manado Hotel Quality, Makassar Whiz Prime Hotel, Manado Horizon, Makassar Swiss-Belhotel, Kendari
40
C
40 39 39 37 37 37 33 32
C C C C C C C C
31 31 31 31 31 23 22
C C C C C D D
SULAWESI 56 56 54 54 53 50 50 50 50 50 50 50 49 49 49 48 47 46 45 45 45 45 45 43 42 42
A A A A A B B B B B B B B B B B B B B B B B B B B B
Quality, Gorontalo Aston, Manado Travello, Manado Grand Zanur Hotel, Gorontalo
Srikandi, Mamuju Horizon, Kendari Rama Garden, Palu Santika, Makassar Hotel SAS, Makassar Plaza Inn, Kendari Athaya, Kendari Grand Wisata, Makassar
Aden, Kendari Hotel Sentral, Palu Jazz Hotel, Palu Grad Duta Hotel, Palo Nisfha Hotel, Palu Yulia, Gorontalo Rachmat, Gorontalo Wisata, Gorontalo
Hotel Safari, Makassar Grad Mitra Beach Hotel, Parigi Moutong
HOTELS Swiss-Bell Hotel, Ambon Bela International, Ternate Aston Natsepa, Ambon
Hotel Mutiara, Amabon Ambon Manise, Ambon Baguala Bay Resort, Ambon Amboina, Ambon Hotel Puri Azzalia, Ternate Bukit Pelangi, Ternate
HOTELS
42 41 41 40 40 37 36 36 35 34 33 32 31 31 31 29 26 26 26 20 20
B B B C C C C C C C C C C C C D D D D D D
19
D
MALUKU 49 49 47 34 32 27 25 25 21
B B B C C C D D D
EASTERN INDONESIA PAPUA PROVINCE
Hotel Rimba Papua, Timika Hotel Swiss-Bell, Jayapura Hotel Travellers / Grand Allison, Jayapura Hotel Aston, Jayapura Hotel Swiss-Bell, Merauke Hotel Ossa de Villa, Timika Hotel Horison, Jayapura Hotel Grand Abe, Jayapura
58 44 43 41 49 48 32 35
A B B B B B C C
Hotel Baliem Pilamo - Wamena Hotel Aerotel Irian, Biak Hotel Serayu, Timika Hotel Grand Tembaga, Timika Hotel Komoro Tame, Timika Hotel Cenderawasih 66, Timika Hotel Core Inn, Merauke Hotel Golden, Timika Hotel Putri Dani - Wamena Hotel Mas Budi - Wamena Hotel Rannu Jaya I - Wamena Hotel Rannu Jaya II - Wamena Hotel Arumbai, Biak Hotel Intsia, Biak Hotel Ratna Indah, Sentani Hotel Asmat, Merauke Hotel Itese, Merauke Hotel Nirmala, Merauke Hotel Flora, Merauke Hotel Yasmin, Jayapura Hotel Akat, Merauke Hotel Marina, Merauke Hotel Megaria, Merauke Hotel Timika Indah, Timika
HOTELS
34 38 35 31 31 36 37 28 22 22 21 20 15 17 21 19 23 20 22 20 12 12 22 27
C C C C C C C C D D D D D D D D D D D D D D D D
EASTERN INDONESIA WEST PAPUA PROVINCE
Hotel Aston, Manokwari Hotel Swiss-Bell, Manokwari Hotel Grand Papua, Fakfak Hotel JE Meridien, Sorong Hotel Memberamo, Sorong Hotel Triton, Manokwari Hotel Mansinam, Manokwari Hotel Billy Jaya, Manokwari Hotel Holiday Park, Manokwari Hotel Fujita, Manokwari Hotel Valdos, Manokwari Hotel Century Inn, Manokwari Hotel Grand Pacific, Sorong Hotel Mariat , Sorong Hotel You and Me, Sorong Hotel LIN, Manokwari Hotel Fajar Roon, Manokwari Hotel Mulia, Manokwari
42 43 41 40 36 31 34 34 30 35 36 32 25 25 18 25 20 18
B B B C C C C C C C C C D D D D D D
Hotel Soribo, Manokwari Hotel Bandara, Manokwari
17 20
HOTELS
KUPANG
On The Rock Hotel 50 Aston 50 Astiti Hotel 41 Sasando Hotel 42 T-More 42 Sylvia 41 Kristal (Swiss Bell Inn Kristal) 41 Sotis Hotel 41 Neo Hotel 40 Narisha Homestay 40 Amaris 40 Ima 35 Olive 31 Bahtera 31 Pantai Timor 30 Maya 30 Timor Tengah Selatan Bahagia II 39 Gadjah Mada 39
Livero Cendana Ariesta Livero King Star Permata Nusantara II
D D
B B B B B B B B C C C C C D D C C
Timor Tengah Utara 37 31 31 37
C C C C
41 39 39
B C C
41 39 32 32 32
B C C C C
37 32 31 31 31 31
C C C C C C
Atambua
Maumere Sylvia Sea World Maumere Maiwali Pondok ayu waioti Gading Sumba Tanto Sinar Tambolaka Manandang Sandelwood Jimmy Sacca
Artha Elvin
31 C 31 C Larantuka, Manggarai, Ende, Bajawa, Ruteng, Alor Asa 39 C Beach in Waicicu 39 C Grand Wisata 33 C Sainian 31 C Bintang Wisata 31 C Dahlia 31 C Bunda Berduka Homestay 31 C Pelangi 31 C
Annex 7 UN Security Clearance Programme, Indonesia Reference: The UN Field Security Handbook, 2002 Introduction As stated in the Reference, the purpose of a security clearance programme, “is to ensure that the Designated Official can monitor the location and number of all personnel at the duty station and to ensure that they are included in the Security Plan. In the event of a crisis or emergency this information would ensure that a staff member can be located quickly”.
Authority The Designated Official (DO) for Indonesia, Ms. Anita Nirody is the delegated the authority to approve the security clearances for UN staff travel throughout the country. The DO has further authorized the Chief Security Adviser (CSA), Mr. Sorrien Scott to sign security clearances on his behalf and to maintain an accurate and weekly summarized record of those clearances. In the absence of the CSA, the Deputy CSA (DSA), Mr. Hasim Tarioglu is authorized to sign security clearances on behalf of the DO.
Responsibility It is the responsibility of each UN staff member to ensure that the security clearance is applied for and approved prior to their travel to or within an area under a security phase. Failure to obtain security clearance prior to travel member is considered to be a serious breach of security policy in Indonesia and may invoke disciplinary measures and/or further investigation by the office of the CSA or the Agency of the staff member. Further, the failure to abide by the security clearance programme may render any MAIP claims null and void.
Application The security clearance system for Indonesia complies with the policy requirements of the Reference. In doing so there is a requirement to gain security clearance when returning to your duty station, when travelling between Phased Areas and when travelling to a non-Phased (or ‘Zero Phase’) Area. These are
explained below. Further, an on-line system compliments the more cumbersome security clearance format that requires a paper form to be completed and signed. The on-line system is much more efficient and should be used whenever possible.
Security Clearance When Returning to Your Duty Station. A staff member must apply for a security clearance each time before traveling back to his/her assigned duty station if it is in a ‘phased’ Area. For example, should the staff member located in Belu District (Phase II) with duration of assignment of six months, comes to Bali to attend a meeting and goes back to Belu after a week, he/she will need a fresh security clearance to return to the duty station. This procedure should be followed even when the staff member would have received a security clearance to stay in Belu District for duration of six months initially. This would ensure locating the staff during crisis or emergency, e.g. a bomb explosion or earthquake.
Travel from a Security Phase Area to Another. It is a mandatory requirement to obtain security clearance when traveling from one Area in which a security phase is in effect to another Area in which a security phase in effect, even if the travel is to an area of lower phase. Thus, a staff member whose duty station is in Security Phase II, who intends to conduct official travel to a Phase I area, should apply for a security clearance (e.g. from Banda Aceh to Bali).
Travel to a Zero Phase Area. As decided by the SMT Indonesia, when the staff member travels from one Area to other Area, which is in Zero security phase, the Agency Country Office is required to track the staff members movements. This makes it mandatory for staff members to inform their own Agency, security focal point regarding her/his movements around the country.
On-Line Security Clearances. An on-line security clearance system is in effect in Indonesia. This system is called the Travel Request Information Process (TRIP) and should be used when applying for all security clearances. As there is an administrative and a security requirement to be undertaken by UNDSS-I before approving the clearance, a lead time of seven (7) days prior to the travel is requested. TRIP can be found on-line at https://dss.un.org. The form in Annex 1 to this SOP is used for applying for a security clearance if access to TRIP is impossible.
Un-Official Travel National staff members are not required to obtain the security clearance for unofficial travel in their home country. By implication, they are not covered by Malicious Act Insurance Policy (MAIP) should they be affected by such an act during their personal travel in their country. However, international staff members are required to obtain security clearance even when they are on annual leave or on personal travel anywhere in Indonesia. Failure to obtain appropriate security clearance even during unofficial travel of an international staff member may render MAIP coverage null and void, and subject to appropriate investigations. Responsibilities within UNDSS-I The CSA and DSA have authority to approve security clearances for UN staff under ‘normal’ conditions. Where doubt lies, the DO must be consulted as it remains his total responsibility even though he can delegate his authority. UNDSS-I also use a macro system to divide the country into operating Areas under the responsibility of international Field Security Coordination Officers (FSCO). These officers are located in Banda Aceh (FSCO – West), Makassar (FSCO East) and Jakarta (FSCO Central). For staff travelling in their Areas, the FSCO will advise the Area Security Coordinators (ASC) and the office of the CSA if travel should not take place, or of any special requirements for equipment or vehicles, or flying, etc, within their Areas. This may change from time to time of the security environment changes. It is the responsibility of the Office of the CSA to liaise with the FSCOs and get their feedback and inputs to many security clearances. •
FSCO West – Mr Igor Sinitsin
•
FSCO East – Mr. Amado Caro
•
FSCO Central – Mr. Sheikh Habib
1.
Processing Office. All security clearances will be processed by the UNDSS-I Country Office in
Jakarta on behalf of the DO for those movements from a main centre or hub to another; e.g. from Jakarta to Makassar, or from Jakarta to Bali. For travel outside these main centers, e.g. from Kupang to Ternate, the relevant FSCO and ASC will be requested to provide inputs before the clearance is given.
2.
Changes to a Travel Programme. If after obtaining a security clearance approval, the mission
travel is required to be changed (e.g. missed flight, bad weather, change in programme), the relevant FSCO must be informed immediately so that adjustments can be made to the security clearance. Generally this is approved without delay, though FSCOs and ASC may have to be consulted. This also applies to changes in night locations, accommodation or vehicles. Let UNDSS-I FSCOs or offices know, and they will assist to ensure your security remains in place and the administrative component remain valid. 3.
Communications. No security clearances will be approved if the appropriate communications
equipment is not available for the mission. That is especially so with regard to satellite telephones. Any staff found to deliberately have provided false or misleading information within a security clearance
request, including satellite telephone numbers, will have their clearances cancelled and their actions reported to the DO and their Head of Agency. Summary and Conclusion 4.
The security clearance system is a mandatory system implemented at the country level and based
on policy from UN Headquarters. Ignorance of the system and requirements is no excuse as it is explained in the BiTF CD-ROM and revised at staff induction training on arrival into Indonesia. 5.
Each staff member has a responsibility to obtain security clearance BEFORE travel and abuse of
the system is considered a serious issue by the UN system. An on-line system (TRIP) is available and significantly improves on the older, paper based system. 6.
The DO is responsible for the effective working of the system and the CSA is authorized to run the
system and approve security clearances on the DO’s behalf.
Annex 8 List of Indonesia Public Holidays 2017 Tahun Baru Masehi International New Year’s Day Sunday, 1 January 2017 Tahun Baru Imlek Lunar / Chinese New Year ± 1st day of 1st month of lunar calendar Saturday, 28 January 2017 Hari Raya Nyepi (Tahun Baru Saka) Bali New Year ± Balinese Day of Silence´ that falls on Bali’s Lunar New Year. Nyepi is primarily a Hindu holiday Tuesday, 28 March 2017 Wafat Isa Al-Masih (Jumat Agung) Good Friday ± Date varies; this is the Friday before Easter Sunday, which is the first Sunday after the first Paschal Full Moon following the official vernal equinox. Friday, 14 April 2017 Lailat al Miraj Ascension of the Prophet Muhammad SAW Monday, 24 April 2017 Hari Raya Waisak Vesak Day ± Buddha’s Birthday, usually is celebrated on the first full moon day in the month of May Thursday, 11 May 2017 Kenaikan Isa Al-Masih Ascension Day Thursday, 25 May 2017
Hari Raya Idul Fitri / Lebaran Eid al-Fitr ± End of Ramadan. Symbolize winning from the evil after 1 month of fasting. Monday, 26 June 2017 Tuesday, 27 June 2017 (During this period, most businesses will close and most services come to a halt.) Hari Proklamasi Kemerdekaan R.I. Indonesian National Day ± Celebrating the country’s proclamation of independence in year 1945 Thursday, 17 August 2017 Hari Raya Idul Adha / Hari Raya Haji Eid al-Adha Feast of the Sacrifice / Kurban Saturday, 1 September 2017 Sunday, 2 September 2017 Tahun Baru 1432 Hijriyah Al-Hijra Islamic New Year according to Islamic calendar, falls on 1st of Muharram Friday, 22 September 2017 Maulid Nabi Muhammad SAW Mouloud (Birth of the Prophet) ± Birthday of the Islamic Prophet Muhammad, falls on 12th of Rabi’ul-Awwal of Islamic Calendar Friday, 1 December 2017 Hari Raya Natal Christmas Day / Boxing Day Monday, 25 December 2017 Tuesday, 26 December 2017
Annex 9
Annex 10 List of UN Recommended Physicians City BANDUNG
JAKARTA
Last Name SOELAEMAN
RATIH
First Name Rachmat
Ratih
Specialty
Address
Work Phone Fax
Nephrology
Jalan Gurame 26 Bandung 40262
(62 22) 730 4060
General Practitioner
MRCCC Hospitals Semanggi. Jl Garnisun (62 21) Dalam Kav.2-3, Jakarta, 29962888 INDONESIA
(62 22) 730 0276 (62 21) 29962789
JAKARTA
VASANDANI
Irwan Susanto
General Medicine
Global Asistensi Medika Cliandak Commercial Estate Unit 111 GC Jln Raya Cilandak KKO Jakarta 12560
JAKARTA
KOSASIH
Theresia
Int. Med.
Metropolitan Medical Center, Jl. H.R. Rasuna Said, Kav. C.21, Kuningan
(62 21) 520 3435
(62 21) 520 3417
JAKARTA
LEO
Natasuria
Int. Med.
Pondok Indah Hospital, Jl. Metro Duta Kuav.ue, Pondok Indah, Jakarta, 12310
(62 21) 7657525
(62 21) 7502324
KUPANG
SUTRISNO
Heri
Internal Medicine
Prof. Dr. W Z Johanes Hospital JI Moh Hatta No19 Kupang NTT
(62 380) 821 862 or (62 380) 832 892
(62 380) 832 892
Not provided
0380-833010
0380-833010
KUPANG
FERNANDEZ
Andreas
Internal Medicine
KUPANG
MAULETI
Ifael
Internal Medicine
Laboratorium Klinik Prodia Jl Tom pelo No 23 G, Kupang
0380-824566
0380-824579
MEDAN
TIGOR
Cun
General Practitioner
Columbia Asia Hospital. Jl Listrik no.2A, Medan INDONESIA.
(62 61) 4566368 ext 126
KUPANG
FUNAY
Prijander
Internal Medicine
W 2, Yohannes District Hospital, Moch Hatta, Street 19, Kupang
0380-821862
SURABAYA
PURUHITO
Puruhito
Cardio-Vasc. Surgery
Jl. Trunodjojo No. 35, Surabaya , (62 31) 550 60264 1324 / 1707
Internal Medicine
Klinik Citra Asih JI Perumahan (62) 815 900 Dasana Indah Blok BE I No 22- 6988 (mob) 24 Kelurahan/Desa Bojong Nangka Kecamatan Kelapa Dua
TANGERANG
HERMAW AN
Irwan Susanto
TANGERANG
LISBET
Christa Audiary General Medicine
Siloam Lippo Village Hospital JI.Siloam No. 6
Last updated: 13 April 2015 Source: https://hr.un.org/sites/hr.un.org/files/UNEP_Directory_2015-07_0.pdf
(62 21) 299 78 (62 21) 299 78 988 977
(62 21) 546 0055
0380-832892
(62 31) 502 4972
(62 21) 546 0075
List of Medical Facilities HOSPITAL / OUTPATIENT FOR THOSE AGENCIES REGISTERED UNDER CIGNA HEALTH INSURANCE JAKARTA
SOS Medical Klinik – Kuningan Ground Floor, Setiabudi Building II Jalan H.R. Rasuna Said Kuningan Jakarta Selatan Tel: +62 (21) 5255367/5201034 More info This provider will accept direct settlement from GMC for: Outpatient care (show your GMC Direct Settlement card). SOS Medika Klinik – Cipete Jl Puri Sakti No 10 Cipete Jakarta Selatan Tel: +62 (021) 750 5980 More info This provider will accept direct settlement from GMC for: Outpatient care (show your GMC Direct Settlement card).
SURABAYA
BALI
BANDUNG
BOGOR
TANGERANG
BALIKPAPAN
BEKASI
DEPOK
JAMBI
KUPANG
MAKASAR
MALANG
MANADO
MEDAN
PALEMBANG
PURWAKARTA
SEMARANG
SUKABUMI
Annex 11 Staff Association, HR, Admin Focal point from various UN agency UN Agency FAO ICAO IFAD ILO IOM ITU OCHA PULSE
Staff Association
Human Resource focal point oemi.praptantyo@fao.org h.hakim@ifad.org
lusiani@ilo.org; Lim, Wianto <wianto@ilo.org>
hermawaty@ilo.org arnaningsih@iom.int;hrindonesia@iom.i nt; <gimathias@iom.int>
Admin / Protocol focal point oemi.praptantyo@fao.org roro.eli@icao-ins.org ; h.hakim@ifad.org; hermawaty@ilo.org ; mega@ilo.org ;
kustanti@un.org widyastutik@un.org;
ramrikasari@iom.int; andreas.christiono@itu.int kustanti@un.org widyastutik@un.org;
RC office UNAIDS
anggrainid@unaids.org
intan.patricia@one.un.org; tina.agustina@undp.org; anggrainid@unaids.org
UNCAPSA
sabarini@un.org
kustanti@un.org
UNDP
sa.id@undp.org
UNDSS
maurits.therik@undss.org e.sihombing@unesco.org; s.rachmania@unesco.org aswitama@unfpa.org; kori@unfpa.org insjasa@unhcr.org aaramly@unicef.org;acronin@unicef.org; ahandayani@unicef.org; dlarasati@unicef.org; kpkarana@unicef.org;mchristina@unicef.o rg; l.utoro@unido.org
UNESCO UNFPA UNHCR
UNICEF UNIDO
er.sofian@unesco.org novita@unfpa.org utamiw@unhcr.org
l.utoro@unido.org
dian.heryasih@unwomen.org bintang.mangunsong@wfp.org; merry.loanda@wfp.org iriantos@who.int;UTORO, Sidik <utoros@who.int>
tri.lestari@undp.org; tr.setiowatie@unesco.org; susanta@unfpa.org; erna.kadam@unhcr.org
asriwulan@unicef.org
riskae@unops.org;
WFP
UNV
Tri.lestari@undp.org
Utari DEWI <utari.dewi@unodc.org>
UNODC UNOPS UNWOME N
WHO
hr.id@undp.org
sabarini@un.org INS-Admin Queries adminqueries.id@undp.org
usodok@who.int miyeon.park@undp.org
dlarasati@unicef.org;dheryani@unicef.o rg; l.utoro@unido.org budi.triani@unodc.org riskae@unops.org; dian.heryasih@unwomen.org; oggi.musadiq@wfp.org; alamanda.oktaviani@wfp.org; ghesy.saidi@wfp.org santosom@searo.who.int; seputrok@who.int; usodok@who.int; grace.panjaitan@undp.org