STUDENT SERVICES AND ENROLLMENT MANAGEMENT 2017 Annual Report
ANNUAL REPORT 2017
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TABLE OF CONTENTS 3
Letter from Vice President Thompson
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Freshman Class
10
Academic Extension
12
Office of Admissions
14
University Counseling and Testing Center
16
Office of Student Financial Aid and Scholarships
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University Health Center
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University Housing
22
Office of the Registrar
24
Student Orientation Programs
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Advisory Boards
An equal‑opportunity, affirmative‑action institution committed to cultural diversity and compliance with the Americans with Disabilities Act. This publication will be made available in accessible formats upon request. ©2017 University of Oregon.
Oregon Icons Earlier this year, I decided to reacquaint myself with an alumnus from the University of Oregon I had not thought about in some time. I ventured into the iconic Portland bookstore, Powell’s, to find my spring read. The book was “Fire at Eden’s Gate” and the Duck I was excited to learn more about was former Governor Tom McCall. My interest in Governor McCall was spurred by the 45th anniversary of the landmark “bottle bill,” moving Oregon to the forefront on the bottle recycling initiative. The University of Oregon has a long history of leadership related to the environment, from our first-in-the-country composting efforts to the development of green chemistry and academic majors and programs. With a similar desire to impact our state, country, and world in a positive manner, I invite you to explore the pages of this annual report for updates on how our team impacted our students, connected with families, and worked to enhance and build the University of Oregon. Building was a major focus this year. Our team opened a new residence hall, Kalapuya Ilihi, and began the renovation of one of our oldest residential facilities, Bean Hall. We also began expanding and renovating the University Health Center to meet the growing student needs. But our year of building was not confined to bricks and mortar; we built our scholarship funds due to great and generous Ducks, and our recruitment team also grew. As you review our annual report, I believe you will see the professionalism, dedication, and commitment of our team. It has been a year of incredible progress in our division and for the University of Oregon due in large part to our colleagues on campus, alumni, and friends who support our efforts. As 2018 approaches, a new perspective will guide my view of our organization. The renovation of Oregon Hall has begun and many in our organization will be moved to temporary spaces, including my move to Robert Straub Hall, the building named for Tom McCall’s successor as governor. I suspect this will probably rekindle the thoughts of that admirable Duck, Tom McCall. Enjoy our 2017 annual report and Go Ducks! Sincerely,
Roger J. Thompson Vice President for Student Services and Enrollment Management University of Oregon
ANNUAL REPORT 2017
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Freshman Class
Taking students under our wings In Student Services and Enrollment Management, we work as a team to create an exceptional college experience for every Duck. From recruitment to admission, orientation to move-in, and with a full range of care and support services until graduation, we are dedicated to providing students with access to an affordable, high-quality education, and contributing to their academic success.
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
TOTAL ENROLLMENT Enrollment has increased 29 percent since 2000 2000 u 17,843 2005 u 20,394 2010 u 23,389 2017 u 22,980
FRESHMEN BY THE NUMBERS ENTERING FRESHMEN
INTERNATIONAL FRESHMEN
Enrollment of entering freshmen has increased 39 percent since 2000
Enrollment of international freshmen has increased 159 percent since 2000, up from 87 students to 225
2000 u 2,783 2005 u 3,062 2010 u 3,909 2017 u 3,863
2000 u 3% 2005 u 3% 2010 u 5% 2017 u 6%
ANNUAL REPORT 2017
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Freshman Class
Going
GLOBAL on campus From every Oregon county, from all 50 states, and from 95 countries, students migrate to the University of Oregon,
DUCKS FROM
EVERY OREGON COUNTY
50 US STATES
ready for a world-class education.
95 COUNTRIES
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
STUDENTS BY OREGON COUNTY 0 1–20 21–100 101–500 501+
STUDENTS BY STATE 0 1–10 11–40 41–70 71+
STUDENTS BY COUNTRY 0 1–2 3-5 6-20 21+
ANNUAL REPORT 2017
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Freshman Class
Tapping into potential
Our students have diverse identities and experiences. We embrace their varied perspectives and points of view, because they contribute to our vibrant campus. No matter our students’ background, we are dedicated to providing access and support for an inclusive college experience.
RACIAL-ETHNIC DIVERSITY AMONG ENTERING FRESHMEN
34%
ENTERING FRESHMEN WHO ARE PELL GRANT–ELIGIBLE 2000 u 22%
OF OREGON FRESHMEN ARE ETHNIC AND RACIAL MINORITIES
13%
2005 u 21%
10%
7% ASIAN OR PACIFIC ISLANDER
2010 u 34% 2% BLACK OR AFRICAN AMERICAN
13%
15% HISPANIC OR LATINO
2017 u 37%
1% NATIVE AMERICAN
14%
9% TWO OR MORE RACES
RESIDENT
24% FIRST GENERATION IN COLLEGE
FIRST-GENERATION ENTERING FRESHMEN 2017 u 29%
21%
RESIDENT
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
DOMESTIC NONRESIDENT
DOMESTIC NONRESIDENT
This year’s incoming Ducks have one thing in common—they know how to hit the books. With high test scores, impressive GPAs, and some already having college credits, these freshmen are ready to take it to the next level and continue their scholarly pursuits.
TEST SCORES OF ENTERING FRESHMEN* Average composite SAT critical reading and mathematics, including converted ACT scores 2000 u 1189 2005 u 1192 2010 u 1186 2017 u 1195
* Average composite SAT evidenced-based reading and writing and mathematics, including converted ACT scores.
ENTERING FRESHMEN HIGH SCHOOL GPA 2000 u 3.40 2005 u 3.51
ENTERING FRESHMEN WITH CREDIT FROM COLLEGE COURSES, ADVANCED PLACEMENT, OR INTERNATIONAL BACCALAUREATE EXAMS Up 112 percent since 2000 2000 u 17%
2010 u 3.52 2005 u 28% 2017 u 3.55 2010 u 33% 2017 u 35%
ANNUAL REPORT 2017
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Academic Extension
Expanding
Academics in Our Community
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
The history of Academic Extension was rooted in the mission to serve the state of Oregon, manifesting in program development when community members and employers sought educational activities beyond the Eugene campus. This is still true today, although program content has transitioned, and demand for customized systems is rapidly evolving. Academic Extension is by nature collaborative. Our focus is on the learner. We seek to provide the best experience through appropriate means of connecting with UO units, as well as other education providers, businesses, nonprofit agencies, and more. academicextension.uoregon.edu
2016–17 Highlights Osher Lifelong Learning Institute Courses taught by UO professors and community professionals for adult learners. Achievements include the following: • Developed a guest speaker exchange between the two program sites • Institute members served as judges for the Graduate Research Forum • Increased base of member-donors and established giving practice with central Oregon membership
SERVED
796 OSHER LIFELONG LEARNING STUDENTS ACROSS TWO SITES CONFERENCE SERVICES SUPPLIED
22 EVENTS SERVING
42,549 PARTICIPANTS
Oregon Folklife Network A folk and traditional arts program that supports and preserves the state of Oregon’s cultural traditions. Achievements include the following: • Published two books • Coordinated a second year of our regional collaborative partnerships in the Columbia River Gorge • Implemented the first year and planned the second year for a collaborative Folklife Field School for Confederated Tribes of Warm Springs K-8 Academy eighth graders • Partnered with Four Rivers Cultural Center (Ontario) to implement and publicize eastern Oregon folklife programs with Four Rivers’ new staff folklorist (fiscal year 2017–18 NEA Art Works funded)
ANNUAL REPORT 2017
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Office of Admissions
Reaching out to Bring in Students
The Office of Admissions broke new ground with our acceptance of the Common Application beginning this year. Fall 2018 freshman applications have begun to arrive as Oregon becomes the first public institution on the West Coast to join this growing consortium of more than 700 schools around the US, and even abroad. Our work in recruitment, outreach, and application processing takes a dedicated team. We process applications from nearly 30,000 freshman, transfer, and graduate applicants each year. Our outward facing work becomes more critical each year as we focus on recruiting a diverse applicant pool, and ensuring our applicants are prepared for college. New this year, our admission counseling team added five new, regional positions to the three we already had in Portland and California. We now have four positions in California, and added positions in Texas, Colorado, and Illinois. The regional team allows us to be available for prospects in these pivotal areas year-round. Three new campus-based positions also enhance our presence within Oregon. Three admissions staff members will travel to China and more than a dozen other countries this year, and utilize publications we’ve translated into 12 different languages.
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
Outreach in Oregon is a top priority for us, not only to attract more students to campus but to help them prepare for college in general. Admissions has expanded its work with community-based organizations (CBOs) such as Self Enhancement Inc., College Possible, and Chicago Scholars. Nearly 1,000 CBOs throughout the US receive a quarterly newsletter from Admissions. Programs such as Opportunities, Connections, and Duck Express serve students and families with on-campus visits, evenings in the community, and practical workshops that demystify admissions and financial aid for first-generation and low-income students. Admissions is also taking new steps to collaborate with UO schools and colleges. We’ve established a campus-wide advisory group of associate deans from each, and meet regularly to discuss goals and brainstorm. New last year, we helped the College of Business establish the Lundquist Scholars Program, which tapped the very best of our incoming freshmen to bypass the premajor stage. This fall, we are working with our science-focused majors to offer a special prospective student reception with faculty presenters—at the Oregon Museum of Science and Industry, of course—and have produced a new publication that highlights the strength of science, technology, engineering, and mathematics (STEM) programs throughout the campus.
admissions.uoregon.edu
ANNUAL REPORT 2017
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University Counseling and Testing Center
Providing a STRUCTURE of Support Counseling Center The Counseling Center is the hub for psychological care, consultation, and mental health education programs for the university community. Our team of college mental health specialists tailors our work to fit the unique needs of university students and the faculty, staff, parents, and families that also educate and support them. Counseling Center services include the following: • Individual and group therapy for students • Crisis intervention • After-hours support and crisis line • Consultation to faculty, staff members, families, and friends of students • Education and prevention programs • Training for future psychologists • Case management for referrals to community resources
counseling.uoregon.edu
1,857 BRIEF PHONE ASSESSMENTS
375 CRISIS BRIEF ASSESSMENTS
1,475 IN-PERSON INITIAL ASSESSMENTS
7,355 INDIVIDUAL THERAPY SESSIONS
133 BASICS DRUG AND ALCOHOL ASSESSMENTS AND SESSIONS
199 PSYCHOTHERAPY GROUP SESSIONS IN
10 DIFFERENT THERAPY GROUPS
211 FACULTY AND STAFF CONSULTATIONS
154 FAMILY AND FRIEND CONSULTATIONS
Comprehensive Testing Services The Testing Office serves as a proctor site for students and community members, and provides high-quality, professional test administration
255 CONSULTATIONS WITH MEDICAL PROVIDERS FROM OUTSIDE THE CENTER
571 CALLS TO OUR SUPPORT AND CRISIS LINE
31 HOURS OF COMMUNITY SUPPORT DEBRIEFING AFTER CAMPUS CRISES
228 EDUCATIONAL PRESENTATIONS
services, including national standardized testing, licensure and certification exams, placement testing, and the credit-by-exam program.
11,561
2,245
3,830
EXAMS PROCTORED INCLUDING,
PLACEMENT TESTS
ACCESSIBLE EDUCATION CENTER ACCOMMODATED TESTS
96
3,200
879
TOEFL EXAMS
OTHER EDUCATIONAL TESTS
TESTS TO COMMUNITY MEMBERS
testing.uoregon.edu
Growing in Numbers The number of students seeking assistance from the University Counseling and Testing Center continues to grow. To accommodate our students’ needs, we’ve also grown. This year we’ve hired five new therapists and renovated our facilities— increasing our capacity by 30 percent. This growth, we know, will better serve our students toward becoming successful graduates.
HOSTED
4 APPLIED SUICIDE INTERVENTION SKILLS TRAININGS
TRAINED
45 FACULTY AND STAFF MEMBERS
Collegiate Recovery Center The Counseling Center’s Collegiate Recovery Center (CRC) assists students in successfully achieving their academic goals while maintaining their recovery through a variety of events and resources. The CRC has an established community dedicated to supporting students’ recovery.
Suicide Prevention Programs The Counseling Center facilitates several suicide prevention programs, including the Suicide Prevention Team, the Student Suicide Prevention Team, and Applied Suicide Intervention Skills Training. These teams and programs provide training and resources to improve awareness of suicide warning signs and effective intervention while also supporting at-risk students.
ANNUAL REPORT 2017
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Office of Student Financial Aid and Scholarships
Getting DOWN to Business 87%
The 2016–17 academic year was one of exceptional growth and innovation for the Office of Student Financial Aid and Scholarships (OSFAS).
OF UO STUDENTS GRADUATE WITH LESS THAN THE US AVERAGE DEBT OF $30,100
Throughout the year, OSFAS has consistently challenged itself to take a
56%
financial literacy programs have had on the UO student body. The confer-
GRADUATE DEBT-FREE
fresh approach to expanding access to high-quality financial aid information for students, their families, and campus partners. This past year, the OSFAS hosted its inaugural mini conference in the Ford Alumni Center. This conference for campus partners aimed to educate the UO community on the impact that OSFAS advising, aid, and ence quickly reached its capacity as faculty and staff members across the university were eager to learn more about financial aid programs and processes that help them provide more informed services to our students. For the first time this past summer, OSFAS expanded its advising services to include drop-in counseling at the EMU during IntroDUCKtion. This allowed OSFAS to meet families on location to answer questions, troubleshoot, and ensure that students’ financial ducks were in a row before the start of the school year. We estimate that more than 650 families visited with a financial aid counselor throughout the nine summer IntroDUCKtion sessions. By hosting the EMU drop-in sessions, students and their families were conveniently equipped with the information they needed to prepare financially for the fall term.
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
OSFAS led the UO’s participation in the nationwide Study on Collegiate Financial Wellness, a multi-institutional survey of college students that examines the financial attitudes, practices, and knowledge of students across the United States. The results of this survey will be used to inform student financial literacy programming going forward, in addition to outreach efforts across campus. Enhancing the financial savvy of our student body is an ongoing priority for the Office of Student Financial Aid and Scholarships, and we will continue to create initiatives that further financial knowledge and resources for our students, families, and campus partners.
TOTAL AID
$245,428,331 FEDERAL AID
$170,746,954 STATE AID
$8,202,880 UO AID
financialaid.uoregon.edu
$45,673,765 UO FOUNDATION AID
$7,799,860
ANNUAL REPORT 2017
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University Health Center
Keeping the FLOCK Healthy
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
MORE THAN
52,000 TOTAL ENCOUNTERS ACROSS OUR SERVICE LINES AND SERVED
15,000 INDIVIDUAL STUDENTS
Over the course of the 2016–17 academic year, the University Health Center team launched numerous groundbreaking initiatives to increase our support of the campus community. In partnership with the Erb Memorial Union and PacificSource Health Plans, we opened a student-led wellness center—the Duck Nest. Located in
TRAINED
20 NEW PEER WELLNESS ADVOCATES
inclusive space for Ducks to relax, renew, and address health concerns.
550
The Duck Nest is staffed by peer wellness advocates—trained students
STI CLINIC VISITS
the heart of campus in the EMU, the Duck Nest serves as a central,
who are dedicated to the mental and physical health of our community. To better address Ducks’ sexual health needs, we launched the new Sexually Transmitted Infection Screening Clinic that fast-tracks sexual health screenings, and introduced direct-access birth control services through the health center pharmacy. To increase ease of access to the center’s resources, we set up direct
6,838 STUDENTS REACHED THROUGH
67 OUTREACH EVENTS
billing to students’ private medical insurance plans, and completely redesigned the center’s website with Student Services and Enrollment Management Strategic Communications and Marketing. In addition, we spearheaded two public health outbreak responses to norovirus.
3,992 290
ATTENDEES FOR Through these initiatives, we aim to contribute to the overall health and wellness of students at the university, and we will continue to initiate new projects to further increase the well-being of our campus community.
health.uoregon.edu
WELLNESS PROGRAMS
ANNUAL REPORT 2017
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University Housing
Setting a FOUNDATION for Excellence Living on campus gives students convenient access to academic, career, and extracurricular opportunities while fostering a community of support and success. The following numbers show the differences in achievement and retention for first-time, full-time students living on campus compared to students who live off campus (2006–14).
-0.15
+8%
+0.13
+0.17
+8%
YEARS TO GRADUATION
RETENTION RATE TO YEAR 4
CUMULATIVE GPA (YEAR 1)
CUMULATIVE GPA (YEAR 4)
GRADUATION RATE WITHIN SIX YEARS
Based on these success numbers—as well as comparable information from other Pac-12 institutions—the UO instituted a live-on-campus requirement for first-year students in 2017. Today, 90 percent of first-year students live on campus.
housing.uoregon.edu
Reimagining Residence Halls
Employee Spotlight
Kalapuya Ilihi is the newest residence hall on the University of Oregon campus. In September, 530 students moved into bright double or triple rooms, each featuring a large bathroom and shower. The building offers large open areas, modern design, welcoming spaces for gathering and collaboration, and even a maker-hacker design suite with round bubble skylights that fill the space with vibrant daylight. Kalapuya Ilihi is home to multiple Academic Residential Communities,
ESTABLISHING CONNECTIONS
including Native American and Indigenous Studies. The building is adjacent to the Many Nations Longhouse, and was built in a way that it will never cast shadow on the longhouse. The name translates to Kalapuya Homeland, honoring the indigenous people of the Willamette Valley.
Breakfast with Dr. T On Sunday mornings, coffee and waffles draw Kalapuya Ilihi students
Academic Residential Community themes in Kalapuya Ilihi: • Social Activism • Art and Design
to the spacious community kitchen on the first floor, where Debra Thompson, or ”Dr. T” as she is known by students, makes waffles and chats with students.
• Media and Social Action Dr. T is an associate professor of • Native American and Indigenous Studies The University of Oregon is home to 15 Academic Residential Communities in which students live with others who have the same major, interests, or identity and dedicated faculty members. While Kalapuya Ilihi may be the newest residential hall on campus, University Housing has begun renovations on Bean Hall and recently updated Riley Hall—helping improve and modernize students’ on-campus living experiences.
political science. She and her family live in Kalapuya Ilihi as part of the Faculty in Residence program that places faculty members in the halls with students. Research shows that associating with faculty members is a great contributor to student success in higher education. At the UO, that starts the moment you move in.
ANNUAL REPORT 2017
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Office of the Registrar
Charting the PATH to a Degree Through numerous initiatives and partnerships, the Office of the Registrar continued to provide outstanding support to students, faculty and staff members, and alumni throughout the 2016–17 academic year.
6,008 DEGREES AND CERTIFICATES AWARDED
263,213 GRADES COLLECTED
In the spring of 2017, Assistant Vice President and University Registrar Sue Eveland retired after serving the University of Oregon for 16 years. Following a national search, we are delighted to welcome Julia Pomerenk as the new assistant vice president and university registrar. Julia began her position at the UO over the summer. This year was another year of successful partnerships across campus. Collaboration with UO faculty and administrative departments led to the roll-out of a new faculty policy for repeat courses. We also helped implement the initiative to encourage students to register for at least 15 credits per term in order to complete their degrees in four years.
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
38,838 In cooperation with Human Resources, we developed a system for timely notice of new faculty hires so that they gain access to resources as
OFFICIAL TRANSCRIPT ORDERS PROCESSED
quickly as possible.
329,935
Working with the Office of University Housing, Division of Undergraduate
COURSE EVALUATIONS
Studies, and the Office of International Affairs, the Office of the Registrar supported the expansion of the Academic Residential Community program and the implementation of the Global Bridge International Freshman Interest Group program. We are also expanding and improving teaching and learning spaces, including classroom development in the Chapman Hall remodel project and the future college and careers building, Willie and Donald Tykeson Hall. Beyond the Eugene campus, we collaborated with our Portland campus to
1,380 VETERANS ADMINISTRATION EDUCATION BENEFITS CERTIFICATIONS
18,622 ARTICULATION AND OTHER RECORDS PROCESSED
enhance student opportunities in multiple areas, including joint campus offerings with Portland State University.
registrar.uoregon.edu
28,023 PHONE CALLS ANSWERED
41,745 INTERACTIONS WITH STUDENTS LOGGED
ANNUAL REPORT 2017
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Student Orientation Programs
Reframing the Campus Visit During our fall open-house events—Duck Previews—we introduced a series of faculty-taught mini lectures aimed at giving prospective students a classroom experience while learning more about the depth of our faculty’s research interests. These sessions were very popular with visitors and gave students an opportunity to look deeper into subjects the UO offers.
1,643
546
4,599
34,822
REGULAR TOURS
SPECIAL TOURS
MILES WALKED OR ROLLED GIVING TOURS
TOTAL VISITORS
STUDENT SERVICES AND ENROLLMENT MANAGEMENT
FULL-TIME STAFF MEMBERS
10 PARAPROFESSIONAL STUDENT STAFF MEMBERS
75 PART-TIME STUDENT STAFF MEMBERS
Visit Statistics 2016–17
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ORIENTATION—AND BEYOND
IntroDUCKtion Statistics
Our orientation process has seen the most growth and improvement in serving new students and families since 2015. In September 2016, we offered for the first time a comprehensive, two-day orientation program for students who were unable to attend an IntroDUCKtion program in the summer. Our September IntroDUCKtion offered all the same benefits for students and families while allowing many to save travel costs, consolidate their transition, and complete summer work and internships. Our most ambitious project for new students was our launch of “involvement coaches.” Involvement coaches are orientation leaders who extend their interactions with new students through the critical first six weeks of the year. By expanding the interactions with their IntroDUCKtion students, orientation leaders are a touch point for students who might not otherwise find a way to get involved on campus. Involvement coaches have regular communication with their students and coordinate group meetings for those interested.
3 MIDYEAR INTRODUCKTION SESSIONS
1 OFF-SITE INTRODUCKTION
12 ON-CAMPUS, SUMMER INTRODUCKTION SESSIONS
orientation.uoregon.edu
ANNUAL REPORT 2017
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Advisory Boards
SSEM
Advisory
BOARDS
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STUDENT SERVICES AND ENROLLMENT MANAGEMENT
ADVISORY BOARD MEMBERS Myron Arakawa Punahou School, Hawaii Stacey Baker Marist High School, Oregon Rebecca Barton Sherwood High School, Oregon John Bier David Douglass High School, Oregon Blythe Butler Catlin Gabel School, Oregon Margaret Calvert Jefferson High School, Oregon Carol Campbell Grant High School, Oregon Kevin Campbell South Medford High School, Oregon Brian Chatard Wilson High School, Oregon Raymond Dunne Santa Margarita Catholic High School, California Jon Franco Westview High School, California Christine Garcia Clackamas High School, Oregon John Garrow Central Catholic High School, Oregon Kris Hackbusch Reno High School, Nevada Paul Hogan Jesuit High School, Oregon Lynn Jackson Astoria High School, Oregon Mark Kulik Desert Vista High School, Arizona Andrea McCormick Issaquah High School, Washington Charles Park Palos Verdes High School, California Patrick Ruff Saint Ignatius College Preparatory, California Jill Sims Tigard High School, Oregon Lara Tiffin South Salem High School, Oregon
STUDENT ADVISORY BOARD Martin Allums
Aysa Klocke
Alex Bellizzi
DJ McIntire
Liz Beltran
Naily Nevarez
Sofia Bermudez-Eredia
Kati Newcomb
Aaron Covarrubias
Will Paustian
Kaulana Dilliner
Maria Pervova
Elsie Elling
Jordan Pickrell
Violet Fox
Braden Prillwitz
Maria Gomez Leon
Aodan Reddy
Kyle Heiner
Josie Thomas
Annalise Helm
Jasmine Turner
Adriane Hershey
Abe Vega
Sadie Kavalier
Madison Yablonski
Sean Kilpatrick ANNUAL REPORT 2017
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Student Services and Enrollment Management 1203 University of Oregon, Eugene, Oregon 97403 | 541-346-9386 | ssem.uoregon.edu 28
STUDENT SERVICES AND ENROLLMENT MANAGEMENT