2019 SSEM Annual Report

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STUDENT SERVICES AND ENROLLMENT MANAGEMENT 2019 ANNUAL REPORT: A DECADE IN REVIEW

ANNUAL REPORT 2019

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A Decade of Growth and Celebration Another decade in the University of Oregon’s rich history draws to a close, and what a transformational time it’s been. I began my tenure at the UO in 2010 and as we launch into 2020, I can’t help but reflect on the past ten years. In my first year, the construction of Matthew Knight Arena, Ford Alumni Center, and the Jaqua Academic Center for Student Athletes opened a new gateway to campus. Since then, and with strong support from President Michael Schill, two new residence halls, Tykeson Hall, Lewis Integrative Science Building, Black Cultural Center, EMU expansion, and many other major building renovations have completely changed the face of the UO. Our world-class programs and services are now housed in world-class facilities that match the quality of the education we offer. The decade was marked by athletic success as well. Since 2010, we’ve celebrated 21 national championships between track and field, cross country, golf, and acrobatics and tumbling. We also held our collective breath with shots at national titles in football and volleyball, while our men’s and women’s basketball teams made deep runs in their respective tournaments. Ashton Eaton thrilled us with world records, Marcus Mariota won a Heisman, and Sabrina Ionescu breaks her triple-double record nightly. University leadership has changed, organizational structures shifted, and the Division of Enrollment Management family grew significantly when we added student services to our division portfolio four years ago. However, what stands out most for me over these past 10 years is witnessing the change in our student body. From 2000 to 2009, our average freshman class was about 3,300 students. From 2010 to 2019, we averaged nearly 4,100 students. And as you’ll read in this annual report, the 2019 entering class set many new records, including the largest number of freshman students, the most diverse student body from a race and ethnicity standpoint, and the most academically qualified student body as measured by GPA, AP credit, and SAT scores.. Ten years of refining our recruitment strategies, reimagining how to better serve our students on campus, and collaborating with our partners across the university have made the UO a destination for more of the brightest and most talented students from across the country and the world. And, as we collaborate with campus partners,

TABLE OF CONTENTS

SSEM is helping contribute to retention and graduation rates that are far higher than the national average. In true UO spirit, however, we are not content to rest on past accomplishments. The entire university is ready

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Letter from Vice President Thompson

to capitalize on the momentum we’ve built. The final touches of the expansion and renovation of the University

4

A Decade of Growth

Health, Counseling, and Testing Center are almost complete. The new Phil and Penny Knight Campus for

10

Office of Admissions

ground on the first phase of our “housing transformation project,” which will add hundreds of beds, new dining

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Continuing and Professional Education

options, and a center to welcome prospective students and their families to our campus.

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University Counseling Center

When I first arrived on campus, I had a feeling that big things were coming. Now, stepping into my second decade,

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Office of Student Financial Aid and Scholarships

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University Health Center

20

University Housing

Looking forward at all we have planned, I’m certain that the next decade will be one for the record books.

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Office of the Registrar

Go Ducks!

24

Student Orientation Programs

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Advisory Boards

Accelerating Scientific Impact as well as the rebuilt Hayward Field will open shortly thereafter. We’ve also broken

the view of the construction from my window is a tangible reminder of everything we are working toward. From the innovative living-learning programs in our residence halls to the incredible opportunities for research and discovery at the Knight Campus, each building site represents a better UO experience for our students. The accomplishments that fill this annual report are not only the result of our effort in 2019, but the culmination of ten years of hard work.

Roger J. Thompson Vice President for Student Services and Enrollment Management The University of Oregon is an equal‑opportunity, affirmative‑action institution committed to cultural diversity and compliance with the Americans with Disabilities Act. This publication will be made available in accessible formats upon request. ©2020 University of Oregon SSEM0120 XXXX

ANNUAL REPORT 2019

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A Decade of Growth

CLASS OF 2023 Our Student Services and Enrollment Management division works as a team to create an exceptional college experience for every Duck. Whether it is their admissions counselor, a resident assistant, a financial aid coach, or a health care provider, our team works all year long to support each student on their journey to achieve their goals. We mark the beginning of each year with a student class photo and opportunities for them to connect with other new students while they explore ways to get involved.

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Freshmen by the Numbers

Total Enrollment

ENTERING FRESHMEN

UNDERGRADUATE AND GRADUATE

2000 u 2,788

2000 u 17,843

2005 u 3,066

2005 u 20,394

2010 u 3,960

2010 u 23,389

2015 u 4,134

2015 u 24,125

2019 u 4,560

2019 u 22,615

STUDENT SERVICES AND ENROLLMENT MANAGEMENT

14,085

3,758

16,475 19,534 20,552 18,903

3,919 3,855 3,573 3,712

ANNUAL REPORT 2019

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A Decade of Growth

FRESHMAN CLASS PROFILE Our students have diverse identities and experiences. We embrace their varied

This year’s incoming Ducks have one thing in common—they know how to hit the books.

perspectives and points of view, because they contribute to our vibrant campus.

With high test scores, impressive GPAs, and some already having college credits, these

No matter our students’ background, we are dedicated to providing access and

freshmen are prepared to soar to new levels and grow as scholars.

support for an inclusive college experience.

AVERAGE SAT SCORES 2000 u 1188

WITH COLLEGE CREDIT 2000 u

41%

2005 u

51%

2010 u

53%

2015 u

59%

2005 u 1191

RACIAL AND ETHNIC DIVERSITY

PELL GRANT ELIGIBILITY

2010 u 1185

The percentage of freshmen who are ethnic and

2015 u 1197

racial minorities increased by 79% since 2010.

2019 u 1206

35%

OF FRESHMEN ARE ETHNIC AND RACIAL MINORITIES

25%

34%

15%

% OF TOTAL FRESHMAN CLASS

All historic SAT scores have been adjusted to reflect current scoring.

% OF OREGON RESIDENTS %OF DOMESTIC NONRESIDENTS

14% ASIAN AMERICAN 5%

BLACK OR AFRICAN AMERICAN

2%

HAWAIIAN OR PACIFIC ISLANDER

FIRST-GENERATION STUDENTS

2000 u 3.40 2005 u 3.51

15% HISPANIC OR LATINO 3%

NATIVE AMERICAN

AVERAGE HIGH SCHOOL GPA

32%

36%

28%

2010 u 3.51

2019

u

55%

College credit earned from college courses, advanced placement, or international baccalaureate exams.

2015 u 3.61 A growing number of our students identify with more than one race or ethnicity.

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STUDENT SERVICES AND ENROLLMENT MANAGEMENT

2019 u 3.65

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A Decade of Growth STUDENTS BY OREGON COUNTY 1–20 21–100 101–500 501+

REACHING A GLOBAL SCALE

STUDENTS BY STATE

From every Oregon county, from all 50 states, and from 101 countries, students migrate to the University of Oregon, ready for

1–15 16–40 41–75 76+

a world-class education. Having a community of students with different perspectives, cultures, and experiences helps shape their learning environment and prepares Ducks to go out into the world.

DUCKS FROM

EVERY

50

101

OREGON COUNTY

US STATES

COUNTRIES

STUDENTS BY COUNTRY 0 1–2 3-5 6-20 21+

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STUDENT SERVICES AND ENROLLMENT MANAGEMENT

ANNUAL REPORT 2019

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Office of Admissions

A RECORDBREAKING YEAR

MORE THAN

29K PHONE CALLS FIELDED BY RECEPTION STAFF

admissions.uoregon.edu

Staff launchpad Diversity of background and experience are hallmarks of our staff who interact with prospective students and their families, and who conduct careful review of applications to determine which students to select. One innovative component of this staffing is our fifth year of the counselor intern program, which utilizes recent Oregon graduates to work one year for admissions. The intern positions have helped greatly with our staffing needs while letting a few Ducks experience their first taste of working in higher education.

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Our largest class

In-state efforts

Interest in the University of Oregon continues to climb. Our biggest

We now offer special programming in Portland to promote our STEM

applicant pool yet positioned us to deliver the largest freshman class in the

efforts; receptions held at OMSI, Nike, and other carefully selected

university’s history. The Office of Admissions is fully immersed in the 2020

locations are meant to tangibly illustrate our connections to the sciences

applicant pool, and as is typical this time of year, we have already made

and the business community. A statewide Counselor Advisory Board is

several thousand offers to join the next freshman class. Leveraging a team

now in its sixth year, and special gatherings connect both counselors and

of 55, including ten counseling staff who are regionally based, gave us a

prospective students to key faculty and campus leaders.

MORE THAN

42K ADMISSIONS-RELATED EMAILS RECEIVED

vital presence to more states and countries than ever. A rapidly increasing applicant pool (35% in just the last two years) pushes us to continue looking for efficiencies and innovation in application processing and creative approaches to attracting students who are applying to many other institutions. With two years now under our belts as members of the Common Application, we have witnessed how it has eased the stress of applying for a large segment of interested potential Ducks. Though prospective students are also offered the Coalition Application or our own in-house application, roughly 85% use the Common Application platform.

Out-of-state efforts Additional staffing has allowed admissions to up our time on the road. While we continue to be one of the top destinations for students from California and other western states, we are excited to see more representation from other regions in the US. For the second year in a row, our freshman class “top ten” states are located across five different time zones.

COUNSELORS PRESENTED AT

2,343

HIGH SCHOOLS, COMMUNITY COLLEGES, COLLEGE FAIRS, AND RECEPTIONS

International efforts While China remains our top country for international students, our efforts

Admissions undertakes a wide variety of on- and off-campus events,

are ensuring increasing geographic diversity among our students from

innovative print and electronic outreach to prospective students, and

abroad. For 2019, freshman enrollment from the rest of the world went up

relationship-building with high schools and community colleges, to bring in

modestly. Two shared positions with the Division of Global Engagement give

a talented, racially diverse, and geographically broad group of students to

the UO a year-round presence in both China and India, two of our five most

the UO community.

critical sources of international students.

FRESHMAN APPLICATIONS 2010 u 18,405

2019 u 27,209

ANNUAL REPORT 2019

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Continuing and Professional Education

LEARNING OPTIONS FOR ALL AGES continue.uoregon.edu

Continuing and Professional Education (CPE) connects the University of Oregon with regional communities to enable learning outside of the traditional university setting. We work in partnership with UO schools and colleges, selected vendors, and national credentialing associations to serve more than 5,000 participants annually. As we close out the 2010s, we know the world is changing fast. Through

SERVED

823 OLLI MEMBERS ACROSS TWO SITES

2018–19 highlights UO coding bootcamps The end of the decade saw our team looking forward to the future. With the aim of helping Oregonians get the skills they need for the workplace of the 2020s, we launched a new program in Portland, comprised of six-month, intensive, noncredit learning opportunities

CONFERENCE SERVICES SUPPLIED

24 NATIONAL EVENTS SERVING

47.5K PARTICIPANTS

in coding and data analytics. The bootcamps are structured around applied learning and project work, culminating in a noncredit certificate of completion. Achievements include: • Three cohorts launched in academic year 2018–19, with eight cohorts scheduled for academic year 2019–20. • Average enrollment is 24 students per cohort, with 29 in our largest cohort. • As part of cohort completion, we held two Demo Days with recent and former program graduates presenting final projects to local professionals for feedback and discussion. • A third topic in cyber security will be added in spring 2020. • Graduates from the first coding bootcamp are already being

Continuing and Professional Education, individuals can access the

hired, promoted, and starting their own businesses as a result of

professional development, lifelong learning, and community engagement

completing the program.

opportunities that will allow them to grow and thrive in the next decade— without being an admitted student at the UO.

bootcamp.uoregon.edu

Our self-supported, fee-based programs do not use state dollars.

Osher Lifelong Learning Institute (OLLI) OLLI courses are taught by UO professors and community professionals for adult learners. This year our program celebrated its 25th anniversary in Eugene-Springfield and 15th anniversary in Central Oregon. osher.uoregon.edu

UO Insight Seminars UO Insight Seminars offer the Eugene community access to a dynamic, noncredit university experience filtered through an academic lens. Achievements include: • Offered 12 seminars, with 350 registrants • Experienced largest ever attended seminar series and first series incorporating a string quartet uoinsight.uoregon.edu

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STUDENT SERVICES AND ENROLLMENT MANAGEMENT

ANNUAL REPORT 2019

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University Counseling Center

INITIATIVES AND SPECIAL PROGRAMS

MIND MATTERS

This past decade presented massive increases in the prevalence of mental health concerns for college students nationwide. To meet the demand, we’ve expanded services, created new programs, and partnered with internal and external colleagues.

Garrett Lee Smith Campus Suicide Prevention Grant This year, the counseling center received the Garrett Lee Smith Campus Suicide Prevention Grant in collaboration with the Prevention Science program. This federal grant provides $300,000 over three years to promote help-seeking behavior on campus and improve the identification

counseling.uoregon.edu

and support of college students in need of mental health resources.

Counseling center

JED Campus

The University Counseling Center is the hub for mental health care for the

Thanks to the Garrett Lee Smith grant, the University of Oregon has joined

University of Oregon. Our team of college mental health specialists tailors its work to fit the unique needs of university students and the faculty, staff, parents, and families that educate and support them. Counseling center services include:

2,710

505

DROP-IN APPOINTMENTS

CALLS TO AFTER-HOUR SUPPORT AND CRISIS LINE

• Same-day, drop-in, and single-session intervention

7,343

• Group and individual therapy

THERAPY SESSIONS

• Case managers to refer students to community mental health providers • Crisis intervention • After-hours support and crisis line • Consultation to faculty, staff, and families and friends of students • Education and prevention programs for students, faculty, and staff • Training for future psychologists • Gender support services

375 CONSULTATIONS PROVIDED TO CAMPUS PARTNERS AND COMMUNITY MEMBERS

377 EDUCATIONAL OUTREACH PROGRAMS PROVIDED

JED Campus, a nationwide initiative of the Jed Foundation (JED) designed to guide schools through a collaborative planning process to build upon existing student mental health, substance abuse, and suicide prevention efforts. Over the course of the next four years, the UO will collaborate with JED to assess current efforts and implement a strategic plan to improve campus mental health.

Student Mental Health Summit During May Mental Health Month, the counseling center hosted a day-long Student Mental Health Summit. The goals of the summit were to reduce stigma around mental health concerns and inform and connect students to wellness and self-care resources. Funded by the Garrett Lee Smith grant, the summit attracted around 100 students.

Let’s Talk Let’s Talk offers brief, informal consultations for students on a drop-in basis in satellite locations across campus to address specific

• Skill-based workshops

needs and provide support. This program is designed particularly for

• Alcohol and other drug use consultations

underrepresented and marginalized students to reduce barriers and increase access to support services. counseling.uoregon.edu/letstalk

A diverse staff for a diverse student body

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The counseling center has therapists who specialize in working with

Collegiate Recovery Center

African-American/Black, Latinx, Jewish, international, LGBT, and

The Collegiate Recovery Center is open to all students interested in

undocumented and DACA students, as well as a specialist who can provide

recovery who are actively pursuing higher education at the UO. Students do

services in Mandarin Chinese. Our gender support services team works

not need to be a Collegiate Recovery Center member to access many of the

with transgender and non-binary students and can assist students

center’s services. Membership is open to all UO students who are actively

needing support as they seek to begin hormone replacement therapy or

pursuing recovery, having maintained abstinence for three months followed

pursue gender confirmation surgery.

by continuous recovery. counseling.uoregon.edu/recovery

STUDENT SERVICES AND ENROLLMENT MANAGEMENT

ANNUAL REPORT 2019

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Office of Student Financial Aid and Scholarships

The 2018–19 academic year capped off a decade of both renewal and progress within the Office of Student Financial Aid and Scholarships (OSFAS). Our physical space underwent a major remodel which helped to

FINANCIAL AID AWARDED

enhance the financial aid guest experience as well as add much needed

$245.8M

office space to the suite. With these changes, the lobby has become more accessible for all visitors and the additional cubicles and offices

$12.8M

offer a more private and student-centric experience for often-sensitive

$8M

counseling appointments. We’ve also revamped the staffing model to prepare for a new decade

$194.7M

of growing demand as the UO’s enrollment continues to climb. This past

$8M $1.9M

winter, the office moved from a generalist model to one where staff are

$17.9M

providing more specialized service in either a counseling or a processing

$39.8M $8.5M

$7M

capacity. This change has enabled our staff to participate in more outreach and student recruitment activities, as well as serve students and families who interact with our office more efficiently.

Streamlining the student experience The Office of Student Financial Aid and Scholarships has worked tirelessly to make aid opportunities easier for UO students to access.

$176.7M $159.8M

Summer of 2019 was the first time that OSFAS was able to make summer financial aid offers to students without requiring a supplemental application. With an increased focus on automation, approximately 75% of summer financial aid packages were created for students without manual intervention from staff. As a result of these changes, more than 2,000 students were able to receive their summer financial aid offers

NEW PATH FORWARD

quicker and with fewer steps for the student.

2010

OSFAS continues to make progress toward a simplified way for UO

2019

students to access all University of Oregon scholarships by partnering with scholarship administrators across campus to add funding opportunities to the UO Scholarship Dashboard. Currently, seven schools, colleges, and offices have joined OSFAS in offering their scholarship

FEDERAL

UO

STATE

UO FOUNDATION

OTHER

processes through the Dashboard. By providing a more centralized platform for students to apply for UO scholarships, students can apply for

financialaid.uoregon.edu

campus funding opportunities in a more efficient and streamlined way.

Transitional support This past year, the Office of Student Financial Aid and Scholarships added the Assistant Director for Student Transitions to the team. This position was created to coordinate programming that facilitates the

617 INCOMING PATHWAYOREGON STUDENTS

development, well-being, and success of UO scholarship recipients.

16

STUDENT SERVICES AND ENROLLMENT MANAGEMENT

ANNUAL REPORT 2019

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University Health Center

PERSONALIZING HEALTHCARE health.uoregon.edu

As we step into the next decade, the University Health Center is saying farewell to the old and stepping boldly into the new with a renovated and expanded building. This past year saw the beginning of construction on the building. We have expanded our front lobby, check-in space, and pharmacy; finalized the renovation of the second-floor primary care space; and added a

4,643 STUDENTS HAVE OPTED IN FOR TEXT APPOINTMENT REMINDERS AND SELF CHECK-IN

three-level addition that houses our psychiatry, dental, and physical therapy/ sports medicine departments. Construction crews are still working long hours on the first-floor acute care clinic, which will open later this spring.

Student greeters

89K+ VISITS ACROSS ALL SERVICES

We re-launched our Student Greeter program to assist our students in our new and still-changing landscape. Student Greeters create a sense of belonging for students as they enter the building, assist with wayfinding, support patient flow aspects in the registration and check-in process, and help with form completion. Many of the greeters are pre-health professional students, so they also learn about the flow of a clinical setting, how to effectively interact with students who may

ADDED

22K SQUARE FEET TO THE BUILDING

be ill or confused, how to protect students’ privacy, and how to empower students as they become acquainted to a healthcare environment.

Chaperone program The University Health Center is committed to a culture of safety, dignity, respect, and patient privacy. To support this commitment, we created a Chaperone Program to offer support to patients during sensitive exams. Our chaperones are members of our nursing team who have specific training in providing support for a safe, respectful, and dignified interaction between provider and patient during a sensitive exam. Students can and should request a chaperone any time they feel it would improve their sense of safety and respect at the health center. Providers can also request a chaperone if they feel it would support the safety, dignity, and respect of the interaction. 18

STUDENT SERVICES AND ENROLLMENT MANAGEMENT

ANNUAL REPORT 2019

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University Housing

University Housing facilitates students’ development as they form an inclusive community, establish a sense of place, and succeed academically. Our goal is to become the model of excellence for providing an accessible, affordable, student-centered living-learning experience. By connecting them to their community, we help our students achieve

Student Residents

higher grades, stronger retention, and a faster time to graduation. From the new self-selection process for picking their room, to the one-on-one conversations with our resident assistants once they arrive, to academic support at their doorstep—we help our residents settle in, feel

2010 u 3,724

2019 u 4,826

at home, and grow.

The living-learning experience This past decade was marked by the expansion of our various community options. Our 13 Academic Residential Communities and six Residential Communities bring together students with similar academic or personal pursuits. Our identity-based communities (Gender Equity, LGBTQIA+ Scholars, Multicultural, Native American and Indigenous Studies, and Umoja Black Scholars), have helped foster a sense of belonging for participating students. This fall, we added the Comunidad de Latinx Scholars to our ARC offerings. We have built a faculty-in-residence program, which now includes three

BUILDING ON COMMUNITY housing.uoregon.edu

faculty members and their families. These faculty in residence join six faculty fellows—all of which hold special office hours for tutoring and also collaborate with students and host events—chemistry demos, printmaking workshops, and film screenings, to name a few—and lead excursions, including bike rides around Eugene.

Ongoing facility improvements As the university grew over the last decade with ever-larger first year

MEALS SERVED BY DINING SERVICES

14.8K WORK ORDERS COMPLETED BY FACILITIES

MORE THAN

$7.2M TO SUPPORT STUDENT EMPLOYEES AND LEADERS

classes arriving each year, we worked ahead to meet the increased demand. In the last ten years, we added the Global Scholars and Kalapuya

MORE THAN

Ilihi Halls, and this fall residents moved into the newly renovated Justice

2.1K

Robert Sharp Bean Hall, culminating a two-year, $47-million project. The entirely remodeled facility features community study spaces, Significant safety upgrades were completed, including seismic, fire protection, electronic access control, and video monitoring. Continuing to build for the next decade, the schematic design has been completed for the Hamilton and Walton Residence Hall Transformation Project and phase one of construction began in December 2019. This first part of the three-phase project will include a 700-bed residence hall, the Prospective Student Welcome and Recruitment Center, and public market.

STUDENT SERVICES AND ENROLLMENT MANAGEMENT

3.1M

advising in the residence halls. Faculty in residence and faculty fellows

two community kitchens, two elevators, and new community lounges.

20

MORE THAN

ROOM AND BOARD OPTIONS UNDER

$10K


Office of the Registrar

MORE THAN

UNIVERSITY TESTING CENTER

Degrees Awarded 2010 u 5,068

2019 u 5,927

MORE THAN

SMOOTH TRANSITIONS registrar.uoregon.edu

250K VETERANS ADMINISTRATION EDUCATION BENEFITS CERTIFICATIONS

STUDENT SERVICES AND ENROLLMENT MANAGEMENT

our community.

STUDENTS TESTED​

Working with the Department of Mathematics and the Office of Academic

1,663

Advising, we successfully launched the new ALEKS math placement exam. More than 5,000 students took the assessment. We also added several new language proficiency assessments. These include assessments from STAMP, ALTA, and Language Testing International. Together they

PLACEMENT EXAMS INCLUDING CLEP, MAT, AND DANTES

4,023 ACCESSIBLE EDUCATION CENTER ACCOMMODATED TESTS

colleagues, as well as replaced R25 with EMS for course and event scheduling. We also worked with IS, Risk Management, and UOPD to system, ensuring that student information is no longer public facing.

processes to support student success. Our team helped establish academic progress of students will continue even if the university

22

6K

to Banner 9 in collaboration with Information Services and SSEM

an Academic Continuity Plan for the university to ensure that the

TOTAL CALLS

MORE THAN

of the next decade. The team successfully completed the upgrade

COURSE SURVEYS

8,687

able to administer a wide range of assessments to both UO students and

EXAMS PROCTORED

for the Office of the Registrar, ensuring we’re prepared for the demands

334K INTERACTIONS WITH STUDENTS LOGGED

Counseling, and Testing Center. With only 21 computer stations, we were

testing.uoregon.edu The 2018–19 school year was marked by major technological upgrades

The registrar team was also on the forefront of improved educational

46.5K

to stay open throughout the major renovation of the University Health,

help students achieve their educational goals in a timely manner.

improve student privacy through updates to the UO’s Find People ADMINISTERED

with our colleagues, construction contacts, test providers, and staff

offer assessments in more than 100 languages. These new options can

GRADES COLLECTED

1,325

It was an exciting year for the University Testing Center. We worked

11K

experiences a disruption. Working with the Core Education Council, the Undergraduate Council, the UO Committee on Courses, and the University Senate, the registrar’s office helped to shepherd the

1,143 GED EXAMS

5,306 COMMUNITY EXAMS INCLUDING ONLINE AND DISTANCE EDUCATION

approval of General Education requirement revisions and General Limitation updates for the first time in over a decade. These updates will be in place for students effective fall 2020. We also made improvements to the transfer articulation process, implementing eTranscriptCA EDI transcripts and adding more resources to transfer articulation processing.

ANNUAL REPORT 2019

23


Student Orientation Programs

It has been an exciting decade to be part of the Division of Student Services and Enrollment Management, as it’s reaching new heights and achieving its goals. In the final year of the 2010s, Student Orientation

IntroDUCKtion statistics

Programs has been proud to contribute to those efforts—both by increasing our traditional visit and IntroDUCKtion work and by adding new initiatives to our portfolio.

6

Early in the recruitment cycle, Student Orientation Programs took on the Oregon Migrations, a series of off-site summer welcome and transition events for incoming first-year students. Each year the UO

MID-YEAR SESSIONS

hosts nearly two dozen events across the country. Our efforts in 2019 were to help students meet other new Ducks from their area, and to

4

stay connected to the university throughout the last few weeks of summer. This is a critical time for students, as their friends at semester

OFF-SITE SESSIONS

schools begin classes earlier. Our other noteworthy initiative of 2018–19 was a podcast for parents

13

and families—Flock Talk. We collaborated with several campus partners including Parent and Family Programs, Undergraduate Education and

ON-CAMPUS SESSIONS FOR FALL STUDENTS

MAKING CONNECTIONS orientation.uoregon.edu

Student Success, the Department of Psychology, and the UO Police Department, to help family members who support new students stay informed and learn more. Flock Talk premiered on July 24, 2019, and episodes continue to touch on a variety of topics, like campus safety, housing and dining, learning in the quarter system, resilience, growth mindset, and more. families.uoregon.edu/flocktalk

STUDENT EMPLOYEES 2010 u 50

2019 u 125

Visit Statistics 2018–19 MORE THAN

41K

Flock Talk Podcast Statistics

22

MORE THAN

LISTENERS IN

18 COUNTRIES

VISITORS SERVED AND

EPISODES

4K

6.7K

RECORDED IN 2019

TOTAL DOWNLOADS

1:23:00

293

AVERAGE TIME

TOTAL SUBSCRIBERS

LISTENED PER PERSON

ACROSS ALL PLATFORMS

TOURS PROVIDED

16K INCREASE SINCE 2010 24

STUDENT SERVICES AND ENROLLMENT MANAGEMENT

ANNUAL REPORT 2019

25


Advisory Boards

SSEM ADVISORY BOARDS ADVISORY BOARD MEMBERS

STUDENT ADVISORY BOARD

Aline Garcia-Rubio Catlin Gabel, Oregon

Alex Van Grunsven

Juliette Tisseur

Andrew Abner Rock Canyon High School, Colorado

Alexandra Treister

Keely Miller

Anne Erwin Beaverton High School, Oregon

Annie Storrs

Lillie Rose

Katie Legace Bend-La Pine Schools, Oregon

Beatrix Ngia

Madison Yablonski

Katy Murphy Bellarmine College Preparatory, California

Carlos Lucas

Maggie Craven

Kris Hackbusch Reno High School, Nevada

Claire McKerrow

Molly Peffley

Lara Tiffin South Salem High School, Oregon

Eric Adae

Natalie Fisher

Leslie Roach Northwood High School, California

Jackson Smith

Noeli Martinez-Gabriel

Mark Kulik Tempe Union High School, Arizona

John Francis

Stasya Jackson

Stacey Baker Marist High School, Oregon

Juliae Riva

Trey Hartford

Tammy O’Neill Clackamas High School, Oregon Travis Howard Marshfield High School, Oregon

26

STUDENT SERVICES AND ENROLLMENT MANAGEMENT

ANNUAL REPORT 2019

27


Division of Student Services and Enrollment Management 1203 University of Oregon Eugene OR 97403-1203

Student Services and Enrollment Management 1203 University of Oregon, Eugene, Oregon 97403 541-346-9386 | ssem.uoregon.edu 28

Middle Fork of the Willamette River, Oregon. STUDENT SERVICES AND ENROLLMENT MANAGEMENT


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