AMBASSADOR’S GUIDE
2015
AMBASSADOR’S GUIDE
What is Ask Me? The Ask Me symbol helps new students to identify where they can go or who they can ask for help during their first few weeks on campus. Ask Me has such a positive impact on the student experience and significantly contributes to the warm, friendly and welcoming atmosphere that Orientation and Welcome aims to achieve. It also provides vital information, advice and guidance to students throughout this period.
They make everybody feel welcomed, supported, joyful and content with their experiences as students at The University of Manchester.
What is an Ask Me ambassador? An Ask Me ambassador is someone that wears the Ask Me symbol, whether it is on their badge, t-shirt or hoodie, but more importantly it is someone that has willingness to help and a friendly smile.
What do I need to know? Good news is that you don’t have to memorise everything there is to know about the University to be a good Ask Me ambassador or to make a difference to a student. You can use your existing knowledge, contacts and resources to help you and if you are really struggling to find the answer then you can always take them to one of the Ask Me desks or Ask Me lollipops (see map on reverse for locations), where they are equipped and trained to answer all sorts of questions.
Having someone friendly and considerate who is willing to help is what eased the most daunting anxieties I had.
AMBASSADOR’S GUIDE
Is there any training available for Ask Me Ambassadors? It may take a few weeks for students to familiarise themselves with their new surroundings so it is likely that you will be asked for directions to teaching buildings, learning facilities and other spaces. While there’s no formal training for Ask Me Ambassadors, there is time to familiarise yourself with the campus. You can use the map on the inside of this leaflet to help you give directions or answer queries. It may also be useful for you to understand the registration process or learn more about the types of questions you might be asked. The Student Admissions team have drafted a document listing some frequently asked questions and answers. For this document and more information about Ask Me please go to: www.saa.manchester.ac.uk/welcome Get involved on social media by looking out for #askmeUoM. If you have access to an official University Twitter account please help answer any questions.
AMBASSADOR’S GUIDE
Registration in a nutshell Every student is required to register each year, whether they are new to the University or returning. Registration is an online process, delivered through My Manchester, and is broken down into steps for students to complete at their own pace. Step 1: Activate your IT account – Students are invited to go to the IT Account Manager to set up their University IT account. Step 2: Register online – Online Registration opens on 1st September for all students, both new and returning. To complete Registration, students should log in to My Manchester and use the Registration portlet found on their home tab. Step 3: Payment of fees – The final step of online Registration is payment of fees. For most students this can be done online before arrival in Manchester. For full details of the payment options available bit.ly/crucialregistrationhelp If a student needs help with registration they can call our registration helpline on +44 (0)161 306 5544 or email ssc@manchester.ac.uk . Step 4: Student card collection – Upon arrival in Manchester, and after completion of online Registration, students can collect their student card from a number of convenient locations around campus (see campus map on reverse). Card collection is available after 14 September. Want to be an Ask Me ambassador? Request your badge by emailing studentmarketing@manchester.ac.uk
Piccadilly Station
CAMPUS
MAP
15
£
20
Sackvi lle Stre et
17 16
100
42
Brunswick St bus stop
73
Acker Street
74 cluster
£
57
47
ge Street
Lloyd
Car Park
Contact Theatre
cluster
77
65 Street
et
Devas
67
cluster
78
68
Stre
e Lime Grov
et
55
63 cluster
Ce
cil
St
re e
t
oa
48
41 85
Old Quadrangle
45
Rear Quadrangle cluster
£ 69
£ 50
51
n Stre
Booth Street West
36
Higher Cambrid
cluster
Road
29
79
Portsmouth Street
59
kR
PC cluster
37
44
35
Railway station
cluster
30
Cash points Pedestrian route
cluster
Oxford
52
Burlin gto
£
39
70
ar
£
32
92
Brunswick Street
31
et West
Card collection
Wilton Str Wieet lton Street
26
Places to eat
147 bus stop
33
88
60
De nm
Ask Me lollipop
Old Aquatics Manchester Quadrangle Centre Aquatics Centre
75
Rumford Street
53 40
Bridgeford Str eet
York Street
Rosamond Stre
KEY
61
Dover Street
90
Ask Me desks are located in the Students’ Union foyer (68) from Tuesday 15 – Friday 25 Oxford Road September and in reUniversity Place (37) from To city cent Friday 18 – Friday 25 September. Desks are generally open from 10am – 4pm but hours can vary slightly.
Ask Me desks
54 100
Booth Street East
Sydney Street
46
71
Dover Street
et
Ma nc
22
89
25
Brunswick Street
23
Sydney Street
Oxford Road Station
Pariser Building 12 Precinct Shopping Centre 30 Renold Building 8 Roscoe Building 53 Rutherford Building 45 Sackville Street Building / Joule Library 1 Samuel Alexander Building 67 Schuster Building 54 Simon Building 59 St Peter’s House/Chaplaincy 32 Stopford Building 79 Student Services Centre 57 Students’ Union Oxford Road 68 Sugden Sports Centre 22 The Academy 78 The Mill 14 University Place 37 Whitworth Building 51 Whitworth Hall 50 William Kay House 69 Williamson Building 52 Zochonis Building 60
Upper Brook Street Upper Brook Street
t t k Stree k Stree Broo Broo
unia nW ay
Charles Street
ss Str eet
et
Prince
12
Grosvenor Stre
Granb
Railw ay Via d
uct
y Row
et
ton Stre
7
lle Stre
York Street
Sackvi
9 88 61 43 47 31 33 41 30 70 77 20 17 30 74 35
Burling
8
Granb
y Row
1
13
Information Technology Building 40 International Society 69 James Chadwick Building 89 Jean McFarlane Building 92 John Owens Building 48 Kilburn Building 39 Main Library 55 Manchester Business School East 26 Manchester Business School West 29 Manchester Interdisciplinary Biocentre John Garside Building 16 Manchester Meeting Place 13 Manchester Museum 44 Mansfield Cooper Building 65 Martin Harris Centre for Music and Drama 42 Materials Science Centre 25 Michael Smith Building 71 Morton Laboratory 15 National Graphene Institute 90 Oddfellows Hall 23 Paper Science Building 7
Coupland Str eet
cluster
14
y )A57(M) 7(M A5Wa y n Wania Manncu Mancunia
Altrin ch
am Str eet
9 cluster
63 46 36 75 73
Alan Gilbert Learning Commons Alan Turing Building Arthur Lewis Building AV Hill Building Avila House RC Chaplaincy Barnes Wallis Building / Wright Robinson Hall Carys Bannister Building Chemistry Building Coupland Building 1 Coupland Building 3 Crawford House Crawford House Lecture Theatres Dental School and Hospital Devonshire House Dover Street Building Ellen Wilkinson Building Ferranti Building George Begg Building Harold Hankins Building Holy Name Church Humanities Bridgeford Street