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61 Student Support
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At the University of East London, we listen to your specific needs and recommend practical solutions to help you manage your studies.
We won’t let worry get in the way of your ambitions. Whether you need support for dyslexia, advice about money, or guidance on mental health, we’re here for you.
On both campuses, you’ll benefit from support services in the Student Hub. Here we have different teams who know exactly how to help you solve specific problems and make them seem more manageable.
You only have to look around to see your support network. You’ll be part of a diverse community on campus. Mature learners, international students, parents – they’re all incredibly well represented at the University of East London. Many of our students spark lifelong friendships while they’re here and become ambassadors for the University for many years after they graduate.
We provide support with:
– student discounts – oyster card applications – dyslexia and disability – internet access and general
IT issues – residential services – money matters – course-related issues – counselling and wellbeing – advice on any aspect of university life
Your academic success
If you ever need support with your studies, you can turn to us for academic advice. With small teaching groups, you can always ask questions and talk to your lecturers one-to-one.
Our Disability and Dyslexia Service provides support and advice for disabled students and those with specific learning difficulties, including dyslexia.
If you have a disability, long-term medical condition or a specific learning difficulty, let us know. We’ll help identify and break down barriers to your education so that you can make the most of your course.
Your mental health
Achieving the right balance between study, work and other commitments can appear tricky at first. But we believe your mental health should always be a priority. You’ll always have someone to turn to when you need support. However big or small your problem, our Student Wellbeing Service offers the support you need:
– daily drop in advice sessions at
Docklands or Stratford – confidential counselling services – an online mental health and wellbeing service
They can help you manage your dayto-day finances and budgeting too. If you find yourself in debt, they can advise you on how to take control of the situation.
On-campus security team available 24 hours a day
The Children’s Garden nursery
We have many parents in our student community. When you have lectures, you can depend on our childcare team to keep your child happy and healthy. We also follow a robust Early Years Foundation Stage Curriculum, so your little ones are learning and discovering too.
Part of NEWTEC – a training provider specialising in Early Years and Health and Social Care.
newtec.ac.uk/childrens-gardennursery/
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Meet Ben – studying with autism
Moving to university is a big step. And it can be even more challenging when you have autism. At our Open Day, Ben discovered how we could offer the support he needed to adjust to university, find his way around and prepare for his future.
From college to university
Ben joined us to study history. Diagnosed with autism, he knew he might struggle to adapt to a new place and settle in. When he came here, there was already support in place to ease his transition from college to university.
Support from a peer mentor
One thing that really helped Ben was our peer-to-peer mentoring scheme. This is where we pair up new student with someone in their second or third year. Ben’s mentor helped him navigate around campus, showed him around the library and explained how to make the most of all our services.
