CIDO Directors pack

Chief Information and Digital Officer AUGUST 2015

Introduction Thank you for expressing interest in the position of Chief Information and Digital Officer at the University of Exeter.

We are an ambitious institution on an exciting journey and the IT function sits at the heart of that ambition acting as a key enabler for our success. We are looking for a leader who is ready to make an impact at a critical time in our development and to ensure all our business functions are fit for the digital world.

Of course, before deciding whether or not to convert your interest into a formal application you will look beyond the pages of the candidate brochure. Hopefully, though, the next few pages will convince you that this is an opportunity that will allow you to embark on an exciting new chapter in your career.

Jacqui Marshall Chief Operating Officer (Interim) and Director of Human Resources, University of Exeter

About the University Exeter is one of the UK’s most prestigious universities, among the top one per cent of universities globally, successfully combining world-leading research and the highest levels of student satisfaction in some of the best campus locations in the country.

Exeter is one of the UK’s top 10 • The University of Exeter is one of the UK’s most popular and successful universities with campuses in Exeter, Penryn and Truro.

• Students and staff enjoy some of the finest campus environments in the UK and from 2009 to 2016, the University of Exeter will have invested £680 million on capital projects designed to enhance the research and teaching experience.

• Exeter is ranked 7th out of more than 130 UK universities in The Times and Sunday Times Good University Guide 2015.

• Consistently in the top 10 in UK league tables over the last five years.

• 93% of our first degree graduates were in employment, or further study, six months after graduation according to HESA 2012/13 data.

One of the top one per cent of universities globally (Times Higher Education World University Rankings) • 58th in the world Leiden University Rankings.

• Top in the UK for International Student Satisfaction.

World-leading research • 2014 REF 98% of Exeter’s research was rated as being of international quality.

• We were ranked 16th in the REF taking account of our quality and the proportion of staff submitted.

• We have nine Units of Assessment in the top 10 nationally for world-leading or internationally excellent research with four in the top five.

• One of the top three universities to achieve additional research funding as a result of REF2014.

• Eight Exeter academics feature in a Thompson Reuters list of the most highly cited researchers, placing Exeter 6th in the UK.

Highest levels of student satisfaction the Russell Group • Top in the UK for International Student Satisfaction.

• 4th in the UK for student satisfaction.

• Most satisfied students in the South West.

1 The Forum

2 South Cloisters

3 Biosciences

4 Business School

5 The Exchange

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2 3

4

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Information Technology in action supporting the student learning experience.

Professional Services

Information Technology

The University’s Professional Services provide

The IT function is at the heart of the

first-class support services and facilities to

University’s ambition and is a critical enabler

students, staff and other clients to support

for success. A key focus of which will be the

both the operation of the University and

University’s Digital Transformation which will

protect reputational rigour through

ensure all business functions are fit for the

regulatory and legislative compliance.

digital world, transform the way the University works and support our Global 100 league table

One Exeter IT is a project within this

ambitions.

programme which will create a single professional home for all IT and audiovisual

Exeter IT provides core IT infrastructure,

staff in a single service bringing together staff

application and advice services in support

from across the institution. Adopting local

of teaching and learning, research and

delivery where possible, Exeter IT will operate

administration across the University and works

a customer-focused and partnership approach

closely with our partner organisation FXPlus

to service development and provision.

to deliver services to our Penryn campus in Cornwall. It leads on the management of the portfolio of projects which comprise the University’s strategic IT investment programme to deliver new and enhanced technology-based services in support of the University’s strategic goals. The delivery of Directorate’s services are assured and governed via the University’s unique “Dual Assurance” approach, working closely with the University Council’s lay lead for IT. Our research growth ambitions require that High Performance and Research Computing are also a key priority and the University is investing £3m in a new High Performance Computing environment.

The role Reporting to

Chief Operating Officer

Direct reports

Head of IT Infrastructure Services

Head of IT Partnerships and Service Delivery

Head of Enterprise Applications

Head of IT Policy and Process

FXPlus Director of ICT Service Delivery

Salary Competitive salary reflecting qualification and experience

Role description Reporting to the Chief Operating Officer the Chief Information and Digital Officer is a full and active member of the University’s Senior Management Group and as such plays a significant role in the development and implementation of major strategies and plans that enable the University to fulfil its mission and vision.

He/She will be responsible for leading the University’s digital business transformation, ensuring that technology is aligned with the University’s business goals and providing IT infrastructure, application and technology advice and consultation services in support of teaching and learning, research and administration across the University.

This provides the successful candidate a real opportunity to make a significant impact at an exciting time in the evolution of the IT organisation at a vibrant, aspirational university.

The University is establishing a new Living Systems Institute to pioneer novel approaches to understanding diseases and how they can be better diagnosed.

Information Technology will be enabling innovative imaging and diagnostic technologies and powerful mathematical modelling capabilities.

Key responsibilities and accountabilities The key responsibilities of the post will be:

• Manage the University’s IT capital investments,

providing leadership for major projects and

• Deliver a vision and strategy for information

information technology initiatives which will have

and digital technology across the University that

a significant impact across the enterprise;

is transformative in its ambition and which

supports the achievement of high level

• Lead on IT shared services initiatives with

University objectives;

existing partners and suppliers including INTO,

Falmouth University and FXPlus ensuring the

University secures value for money;

• Provide visible and inspirational leadership for

information and digital technology at all levels in

the organisation building relationships and trust

• Develop and embed a new approach to Cyber

with key internal customers;

Security in the University;

• Creating and owning the Digital Transformation

• Work with the University’s dual assurance lead

and IT strategies and initiatives to ensure that

information is sound and available to those who

groups.

need to access it;

• Ensure the University is investing appropriately

in IT and digital technologies and its institutional

risk over long term investment in IT is managed

effectively; • Support and develop specialist IT facilities and

support for research and education, including

Technology Enhanced Learning and High

Performance Computing;

• Develop ways IT can enable the student learning

experience in a student-driven environment;

to provide input to the senior decision making

Person specification Knowledge, skills and experience The anticipated skills and experience required for this job include:

Technical skills

Strategy and execution

Leadership

• Significant recent senior

• Experience of delivering

• Experienced people manager

management experience of

complex organisational

accustomed to providing

a similar IT or digital

change programmes that

leadership for and motivating

transformation role within a

result in transformation with

senior professionals to

complex public or private

many stakeholders with

deliver the best for the

sector organisation;

disparate requirements;

University;

• A proven track record of

• A proven track record of

• Proven ability to develop

delivering significant

promoting innovation in

a strong performance

infrastructure and

service development and

culture within a technical

development projects;

customer service;

organisation;

• Recognises the subtle linkage

• An understanding of the

• Able to create a culture

between Business Processes

challenges facing the

which harnesses technical

and the digital agenda;

environment in which Higher

creativity for business

Education is currently

impact.

• Identifies and influences

projects where IT is a key

enabler.

operating; • Effectively balances strategic

leadership and operational

delivery; • Strong financial acumen with

the ability to deliver key

initiatives.

Commercial acumen • Demonstrates a thorough

Communication influencing skills

understanding of the IT

• Excellent communication

marketplace and trends

skills with the ability to

and the ability to form

influence various

meaningful partnerships

stakeholders at varying

with technology

levels of seniority;

vendors and suppliers;

• Be able to network and

• Understanding of varying

influence within the wider

internal customer demands

High Education community

and implications on

eg Russell Group Forum;

relationship dynamics.

• Able to demonstrate

evidence of achieving results

through persuasion and

negotiation where no direct

authority exists;

• Able to create, build

and strengthen and sustain

collaborative relationships

and networks.

How to apply How to apply and appointment process Perrett Laver has been appointed by the University of Exeter to manage the appointment process.

Confidential preliminary discussion If you would like to have an informal and confidential telephone conversation with Perrett Laver’s researcher before making up your mind whether to apply please email Courtney Jones at courtney.jones@perrettlaver.com to arrange a mutually convenient moment.

How to apply

The appointment process

Applications should consist of:

Applications will be put before the University’s

• A full and up-to-date curriculum vitae;

Appointment Panel. Perrett Laver will follow up and

• A personal statement stating why the post is of

interest and how your skills and experience meet

the requirement, taking into account the criteria

listed in the Person Specification section of this

Candidate Brief;

have in-depth conversations with potential candidates throughout the months of August and September.

Following a shortlisting meeting, selected candidates will be invited to attend a final interview with the University’s Appointment Panel.

• Applicants will be asked to complete an Equal

The University values diversity and welcomes

Opportunity Monitoring form. All monitoring data

applications from all sections of the community. It is

will be treated in strictest confidence and will not

committed to promoting equal opportunities in all

affect your application in any way;

its employment practices and aims to ensure that

• Please also indicate your current remuneration.

• Applicants are requested to provide daytime

and evening contact details.

To apply, please upload your CV and personal statement at www.perrettlaver.com/candidates quoting reference number 2173.

The closing date for applications is midday on 1st September 2015.

no applicant or member of staff is disadvantaged or discriminated against either directly or indirectly.

Relocation We will provide relocation support and work with our external partners to make your transition to Exeter as smooth as possible.

Directions to the Streatham Campus By rail

By car

By plane

Exeter has two railway stations

The M4/M5 links Exeter directly

Direct flights operate into

– Exeter St David’s (main

to London, the Midlands, South

Exeter. Further information

station) and Central. Exeter St

Wales and the North including

is available from Exeter

David’s Station is approximately

Scotland. The average journey

International Airport website.

10 minutes’ walk from the

time from either London or

Streatham Campus and taxis are

the Midlands is three hours.

available. The average journey

The Streatham Drive entrance

time from London Paddington

gives access to all car parks and

is 2 hours 30 minutes to Exeter.

must be used for the Visitor Car

See Streatham Campus map for

Park. For satellite navigation, use

the walking route.

postcode EX4 4QJ.

Exeter and the South West Exeter is consistently rated as one of the best places to live in the UK, with a high quality of life. The City and surrounding area offer some of the best schools in the country and has something for everyone, whether your tastes are for exploring the City or enjoying the countryside and coast.

With a population of about 120,000, Exeter is a student-friendly city which happily combines modern life with a sense of the past. Cafés, restaurants, pubs and modern shops mix easily with historic buildings, including the Cathedral, consecrated in 1133 and rebuilt in the late medieval period, the Guildhall which is the oldest civic working building in the country, Mol’s Coffee House and the Ship Inn, both favourite haunts of Sir Francis Drake and Sir Walter Raleigh.

The Exeter Phoenix is a thriving centre for the arts. Its programme includes top quality theatre, dynamic dance, live music from around the world, exhibitions of visual arts and crafts, thought-provoking film, children’s events, readings, talks and discussions. The University’s Great Hall is a major venue for concerts, and live music can be enjoyed throughout the City in pubs, clubs and concert halls and at the large Westpoint venue.

The South West has the largest growing population in the UK and around two-thirds of those moving to the region are of working age. Exeter is seen as an increasingly attractive place to do business with major firms such as the Met Office choosing to relocate.

1 Exeter Cathedral

2 Shopping Centre

3 Dartmoor

4 Mol’s Coffee House

5 Torbay, Devon

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2015 HR 015

HR Services Northcote House, The Queen’s Drive Exeter EX4 4QJ