Student support and facilities

Your studies, your health and your wellbeing is very important to us at Exeter and we have many teams across the university dedicated to supporting you. Following is a summary of the services that will become more familiar to you when you commence your studies.

Supporting your studies

Your academic personal tutor/ supervisor exeter.ac.uk/ students/personaltutoring Your tutor/supervisor will contact you at the beginning of your studies to introduce themselves and they will offer to meet with you individually or in a group.

You can contact your tutor at any time to talk about your academic, personal and professional development. They can also help you to understand feedback on your assignments and offer suggestions for how you can improve.

Career Zone

The Career Zone provides a range of events, skills workshops, information and advice to help you in your career planning and job-hunting and opportunities to meet and connect with employers. Support includes advice on creating effective CV and job applications finding jobs and working in the UK and understanding how to impress employers in your home country. There are bespoke resources to support international students and you will be able to access, plan and organise resources specific to your needs through your own ‘My Career Zone Digital’ account.

Digital Hub

Our Digital Hubs in Streatham and Penryn and our SharePoint pages are on hand to guide you through the University’s digital resources including setting up MFA, ELE Microsoft Teams, Office 365, OneDrive and much more.

We also have a Tech Expert who will assist with your personal device concerns (software upgrades, viruses, etc).

Disability Support (Accessibility)

Our qualified professionals support students with a disability or long-term health condition including specific learning difficulties and autism spectrum conditions. All enquiries are dealt with confidentially and we encourage all students with disabilities to contact us so that we can support you in your studies.

Education Welfare Team

If your psychological or physical health or wellbeing is having an effect on your studies, or your studying is creating health problems for you, then our friendly Education Welfare Team is available to talk to you in a confidential and nonjudgemental way about any issues you may need support with. You can find them in your academic Hub/Info Point or online here: Welfare | Student Wellbeing | University of Exeter

English language skills development

INTO University of Exeter provide preparatory English courses for international students looking to study at undergraduate and postgraduate level. For students studying at the university, the Insessional team provide, free English language skills development courses and workshops covering everything from literacy skills, to communication and intercultural competence. We also provide free language classes for spouses and partners.

The Exeter Learning Environment (ELE)

You will need to use the ELE for your studies, access your university email and your timetable. It has online materials which support your course and resources to help you in your studies. You will be able to log in with your University user name and password when you start your studies.

Hubs/Info points

Each main building has a Hub or Info Point who you can contact with any questions about education support, such as choosing modules, submitting assessments and what to do if you’re unwell and need an extension to your deadlines. (This is known as mitigation.)

Library

The library provides study spaces, resources, and academic support to help you succeed on your programme.