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CUSTOMER SERVICE / HOW TO ORDER
CUSTOMER SERVICE AND HOW TO ORDER
Email: order@un.org Web: shop.un.org Tel: +1 703 661 1571 Fax: +1 703 996 1010 Mail orders to: United Nations Publications PO Box 960 Herndon, Virginia 20172 United States of America
Geographic Discounts
UN Publications offers a geographical discount off the list price to customers in select developing countries. The discount applies only to titles published by UN Publications and excludes titles published by specialized agencies, funds and programmes.
Payment
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Claims and Disputes
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Returns
Returns are permitted for books purchased directly from UN Publications under the following conditions:
1. Account holders: books must be returned no later than one year from date of invoice. 2. All other customers: books must be returned no later than 60 days from date of invoice. 3. Books must be in resaleable condition. 4. A copy of the invoice, or the invoice number, must be enclosed. 5. CD-ROMs, posters and other non-book merchandise are non-returnable. 6. All items must be returned at customer’s expense. To ensure receipt, it is recommended to ship via traceable means. UN Publications is not responsible for lost shipments. 7. Returns should be sent to: Returns Department United Nations Publications 22880 Quicksilver Drive Dulles, Virginia 20166 United States of America 8. Books purchased from other sources will be discarded and no credit will be issued. 9. Credit and debit card purchases will be refunded to the same card.
Account holders will be credited to their account. A refund cheque will be issued for orders paid by cheque or money order.
Standing Orders
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Academic Review Copies
UN Publications provides academic review copies at a 50% discount off the list price and free shipping. You may purchase up to five review copies per year. Please contact Customer Service to order. If the title is adopted as a course textbook, a refund may be claimed for the review copy when accompanied by a proof of purchase from the institution or bookstore. To request a refund, please contact Customer Service.
Media Review Copies
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CUSTOMER SERVICE / HOW TO ORDER
The UN General Assembly held a plenary meeting on priorities for 2021. The UN Secretary-General told governments that after the “tragedy and peril” of 2020, the SDGs are more important than ever to put the world on track in 2021. He outlined ten urgent priorities for the year ahead.
UN Secretary-General’s Ten Priorities for 2021 are:
COVID 19 Response Climate & Biodiversity
Nuclear Disarmament and Non-Proliferation
Sustainable & Inclusive Recovery Digital Technologies
Human Rights
Peace & Prevention 21st Century Reset
Gender Equality Poverty & Inequality
“Pandemic recovery is our chance to change course. With smart policies and the right investments, we can chart a path that brings health to all, revives economies and builds resilience and rescues biodiversity” .
– António Guterres, United Nations Secretary-General
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