Office manager external relations and communications department jerusalem

TERMS OF REFERENCE UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees.

Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff.

OFFICE MANAGER, EXTERNAL RELATIONS AND COMUMUNICATIONS DEPARTMENT, JERUSALEM ORGANIZATIONAL SETTING The incumbent works under the supervision of the Director, Department of External Relations and Communications (ERCD) in Jerusalem.

DESCRIPTION OF DUTIES AND RESPONSIBILITIES In accordance with the established Agency policy and procedures, the incumbent assists the Director in current and long-term strategic functions. Specifically: •

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Acts as project manager for the resource mobilization strategy project(s); closely monitors implementation and provides active budget management support; is responsible for the compilation of RBM indicators and drafts all necessary project reports and updates; Drafts resource mobilisation strategy (RMS) updates for UNRWA’s Advisory Commission and other subsidiary bodies; Assists the Director in the coordination and supervision of administrative aspects across the Department with special emphasis on the Director’s Office HR and Finance team; Acts as secretary for weekly Heads of Department meetings, quarterly Agency Representative meetings and other meetings as required; makes all necessary VTC arrangements; Compiles ERCD’s monthly input for the Commissioner-General’s report; Undertakes research and writes papers on a wide range of general administrative, financial and operational issues of concern to ERCD; Prepares reports and correspondence and drafts presentations and talking points at the request of the Director; Follows up as required on the implementation of decisions and on matters referred by the Director to departments and offices at Headquarters and the Fields, and contributes to optimal flow of information of, from and within ERCD; Performs such other duties as may be assigned.

ESSENTIAL QUALIFICATIONS AND EXPERIENCE • A university degree from an accredited educational institution, in economics, business and administration, social sciences or a related discipline.

• Excellent command of written and spoken English. Evidence of strong drafting skills is required; • 2-3 years of relevant work experience.

DESIRABLE QUALIFICATIONS • Advanced Arabic highly desirable; • Project and budget management experience; • Experience writing formal reports; • Advanced university degree is an asset; • Familiarity with the Middle East and the Palestine refugee issue; • Experience working in a similar international organisation or NGO. COMPETENCIES

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Strong financial management and monitoring skills; Strong English drafting skills; Proven ability to exercise initiative, to work to tight deadlines and handle multiple competing priorities; Excellent ability to articulate ideas in a clear and concise manner; Ability to establish and maintain effective working relationships with others in a team environment and with people of diverse backgrounds, culture and nationalities; Fully proficient computer skills, with strong emphasis on Excel, and use of relevant software and other applications; Strong interpersonal and communication skills.

CONDITIONS OF SERVICE • The duration of the assignment is for 12 months; • Monthly fee in the range of USD 2,800 – 3,200 depending on qualifications and experience of the candidate. In addition to the fee, the consultant will be paid travel subsistence allowance (TSA) to cover costs of accommodation and other expenses when on mission.

APPLICATION PROCESS Applicants should submit a written sample demonstrating advanced English competency together with a cover letter and CV or UN Personal History Form demonstrating the knowledge and experience required to meet the consultancy requirements via consultancy@unrwa.org clearly indicating the title of this consultancy “UNRWA ERCD Office Manager in Jerusalem” in the subject line of the message.

The deadline for the submission of applications is 13 February 2014. Late applications will not be considered.

UNRWA is an equal opportunity employer and welcomes applications from both women and men.

UNRWA encourages applications from qualified and experienced female candidates. Only those applicants short-listed for interview will be contacted. UNRWA is a non-smoking environment.