Government of Alberta Management Programs 2013-14

2013-2014 MANAGEMENT PROGRAMS Management Development Program Senior & Executive Managers’ Development Program Corporate Executive Development Competency Sessions

RESPECT ACCOUNTABILITY INTEGRITY EXCELLENCE

Table of Contents

Welcome

1

Corporate Executive Development Competency Sessions (CED)

Planning your Learning and Development

3

CED Session Dates and Fees

52

MDP and SEMDP: Learning Opportunities in Calgary

4

CED Learning and Development Competencies

53

Advisory Committee

59

Administration

59

Management Development Program (MDP) MDP Courses

6

MDP Learning and Development Themes

7

MDP Course Dates and Fees

8

Online Learning Opportunities

30

Senior & Executive Managers’ Development Program (SEMDP) SEMDP Courses

31

SEMDP Learning and Development Themes

32

SEMDP Course Dates and Fees

33

FAQs Registration

59

Graduation

60

Post-Graduate Program

60

Alberta MBA

60

Cancellation Policy

61

Welcome to the Alberta Government Management Programs

For over 25 years, the Alberta School of Business and the Alberta Government have been delivering programs to meet the development and leadership needs of Alberta’s public service. The Alberta Government Management Programs prepare Alberta Public Service employees to continue to meet the challenges of a complex and changing work environment. The programs enhance and build leadership capacity through a focus on understanding the issues facing government, recognizing the importance of collaboration and targeting key leadership competencies.

• Management Development Program (MDP) – develops fundamental management and leadership competencies for managers, technical, professional and senior administrative staff.

The programs encompass a global scope of topics, ideas, discussion, and tools, designed to support effective management and strategic decision-making within the framework of the Alberta Government.

• Senior & Executive Managers’ Development Program (SEMDP) – enhances strategic management skills and leadership competencies for senior and executive managers.

Alberta School of Business, Executive Education – The Alberta School of Business is one of the world’s leading institutions of business education and research. Along with being the first school in Canada to be accredited by the AACSB, the Financial Times of London ranks us globally in three key areas: 33rd for overall research, 71st for the PhD program and top 100 for the MBA program. Our vision is simply, yet powerfully: Leaders from Alberta for the World. Executive Education is one of the four pillars of the Alberta School of Business. As the School’s professional development provider, it offers over 40 programs and serves over 5,000 participants per year across all industries and the public sector. In 2012-2013, programming will be delivered to over 2,400 Alberta Government employees.

• Corporate Executive Development Competency Sessions (CED) – a comprehensive and strategic approach to leadership development for executive managers focused on key competencies necessary for senior leaders in the Alberta Public Service.

Competencies The Alberta Public Service will be releasing a new competency model in 2013. Please visit www.chr.alberta.ca for information on the competency model and www.executiveeducation.ca for information about how MDP, SEMDP and CED courses can help you develop these competencies.

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To

meet the challenges of the next decade and beyond, the Alberta Public Service requires leaders with breadth of experience, the ability to work effectively in integrated systems, and the capacity to develop solutions to increasingly complex issues.

key component to thriving in a complex and changing work environment is ongoing learning and development. Our partnership with the University of Alberta offers you the opportunity to enroll in a range of development programs.

For over 25 years, the Alberta Government’s partnership with the University of Alberta has been a key component in leadership and management development. Sessions are taught by world-class experts. Participants develop essential skills and knowledge, while connecting with colleagues from across government.

For those beginning to explore leadership and all that it involves, the Management Development Program provides an opportunity to develop foundational skills and knowledge. The Senior & Executive Managers’ Development Program expands participants’ skills and knowledge at levels that reflect the broader perspective and enhanced strategic thinking required of senior and executive managers.

Your investment in learning, commitment to building relationships across this organization and your dedication to living our values while striving to reach your full potential will ensure the success of the Alberta Public Service.

Peter Watson Deputy Minister of Executive Council, Government of Alberta

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For those in executive leader roles, the Corporate Executive Development Competency Sessions provide an opportunity to explore multifaceted situations with experts in the field and collaborate with colleagues to create solutions.

These programs combine theory and knowledge with practical tools.

Participants can use the perspectives gained and the techniques learned to help them achieve results, build relationships with team members, partners and clients and think strategically about our organization and the world we operate in.

I encourage you to enhance your own personal and career growth by exploring the many opportunities available through these Management Programs.

Dwight Dibben Public Service Commissioner, Government of Alberta

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Planning your Learning and Development

Who are the programs for?

The programs are for members of Alberta’s public service ministries, and selected agencies, boards and commissions.

Post-Graduate Program As a commitment to continued learning opportunities, the Post-Graduate Program was introduced in the 20102011 programming year. With supervisory approval, manager graduates of MDP are eligible to register in SEMDP courses.

Senior manager graduates of SEMDP are eligible to register in CED sessions.

Reference p.60 for more information.

How are the programs delivered?

The courses are presented using a combination of lectures, group discussions, case studies, and assessment tools. Guest speakers, from the Alberta Government or industry, bring practical perspectives to the courses.

Program

Audience Reference

Management Development Program (MDP)

• Managers Pages • Technical/Professional staff 6-29 • Senior Administrative staff

Senior & Executive Managers’ Development Program (SEMDP)

• Senior Managers • Executive Managers • Manager graduates of MDP

Pages 31-51

Corporate Executive Development • Executive Managers Competency Sessions (CED) • Senior Manager graduates of SEMDP

Pages 52-58

How can the programs be part of a learning and development plan?

Participants are strongly encouraged to register in courses that address their learning and development needs, and support their role in government.

Alberta Public Service competencies

are considered in each program. Each course has been linked to a theme to support participants in selecting the appropriate courses: • Leadership • Managing a Team • Managing Your Work • Personal Effectiveness • Understanding Our Environment

Please see page 59 for additional program information.

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MDP and SEMDP: Learning Opportunities in Calgary

The Alberta School of Business and the Alberta Government (GoA) are committed to ensuring GoA employees located in Calgary and the surrounding area have the opportunity to participate in the Management Development Program (MDP) and Senior & Executive Managers’ Development Program (SEMDP). A variety of courses will be offered each year to ensure participants are able to complete the Management Programs graduation requirements.

2013-2014 SEMDP October 21-22 & December 17, 2013

Transformational Leadership with Barry Mitchelson

December 2-6, 2013

Economic & Political Environment with Joseph Doucet and Allan Tupper

MDP October 28-29 & November 25, 2013

Strategic Management with Ian Montgomerie

February 10-12, 2014

Government and the External Environment with Allan Tupper

April 28-30, 2014

Negotiating for Results with Terry Daniel

SEMDP/MDP Joint Sessions*

4

October 7-8, 2013

The Legal Environment: Aboriginal Law with Lorne Ternes

January 27-29, 2014

Public Consultation and Communication with Kyle Murray and Ian Montgomerie

2014-2015

(dates to be confirmed)

SEMDP • Project Leadership: Guiding Effective Project Delivery • Strategic HR Management

Calgary Location: University of Alberta Calgary Centre 120, 333 - 5 Avenue SW Calgary, AB T2P 3B6

For more information on Calgary courses:

MDP • Achieving Positive Results Through People • Accountability in Action

Call 403-718-6380 or visit: www.executiveeducation.ca

SEMDP/MDP Joint Sessions* • Managing/Leveraging an Inclusive Workplace • Building and Leading Effective Teams *Joint sessions are topics relevant for MDP and SEMDP participants.

Credit will be earned in participants’ respective programs.

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Management Development Program

Course Name

Page

Course Name

Accountability in Action: Performance Measurement and Results Management (2 DAYS)

10

Managing in a Knowledge Rich Environment - Models, Tools and Strategies (2 DAYS)

21

Achieving Positive Results Through People (4 DAYS)

11

Negotiating for Results (3 DAYS)

22

Building and Leading Effective Teams (2 DAYS)

12

23

Change Implementation Skills (3 DAYS)

13

Personal Wellness in the Work Environment (3 DAYS)

Enhancing Leadership Skills (4 DAYS)

14

Public Consultation and Communication (3 DAYS)

24

The Fundamentals of Managing Projects (4 DAYS)

15

Public Policy (2 DAYS)

25

Government and the External Environment (3 DAYS)

16

The Social Environment (2 DAYS)

26

HR Management for your Team (3 DAYS)

17

Standards of Conduct in the Alberta Public Service (2 DAYS)

27

The Legal Environment (3 DAYS)

18

28

Management of Information Through Technology (2 DAYS)

19

Strategic Finance: Government Budgeting, Forecasting & Reporting (3 DAYS) Strategic Management (3 DAYS)

29

Managing an Inclusive Workplace (2 DAYS)

20

EW

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Page

Online courses available see page 30 for more information.

Competencies The Alberta Public Service will be releasing a new competency model in 2013. Please visit www.chr.alberta.ca for information on the competency model and www.executiveeducation.ca for information about how MDP, SEMDP and CED courses can help you develop these competencies.

The Management Development Program is for employees of Alberta’s public service ministries, and selected agencies, boards and commissions.

• Change Implementation Skills • Enhancing Leadership Skills • Managing an Inclusive Workplace • Negotiating for Results • Standards of Conduct in the Alberta Public Service • Strategic Management

Managing a Team

• Accountability in Action Performance Measurement and Results Management • Achieving Positive Results Through People • Building and Leading Effective Teams • HR Management for your Team • Managing in a Knowledge Rich Environment Models, Tools and Strategies

Managing Your Work

• The Fundamentals of Managing Projects • Management of Information Through Technology • Strategic Finance: Government Budgeting, Forecasting & Reporting

Personal Effectiveness

• Personal Wellness in the Work Environment

Understanding Our Environment

• Government and the External Environment • The Legal Environment • Public Consultation and Communication • Public Policy • The Social Environment

For more information, please reference p. 59, or visit www.executiveeducation.ca

Eligibility of Credits Completion of the Management Development Program earns three credits towards the electives in the Alberta MBA program.

Also keep in mind that: • Courses can be taken in any order to meet your learning needs.

• 19 days of training are required to graduate. Graduates are encouraged to continue learning by attending additional courses.

Leadership

Audience • Managers • Technical/Professional staff • Senior Administrative staff

When planning your learning, consider what would benefit you the most.

For example, do you want to focus on a particular area or topic to meet a specific need? Or, do you want to take a cross-section of courses to provide a broad perspective?

MDP

Management Development Program

7

Course Registration opens: April 3, 2013 Course Name

Start Date

Number of Days

Price

Accountability in Action - Performance Measurement and Results Management

Oct. 17-18, 2013 Feb. 4-5, 2014

2

$700

Achieving Positive Results Through People

Sept. 16-18 & Oct. 23, 2013 Nov. 18-20 & Dec. 12, 2013 Feb. 10-12 & Mar. 26, 2014 Apr. 14-16 & May 8, 2014

4

$1400

Building and Leading Effective Teams

Oct. 28-29, 2013 Dec. 3-4, 2013 Jan. 13-14, 2014 Apr. 23-24, 2014

2

$700

Change Implementation Skills

Oct. 22-24, 2013 Jan. 20-22, 2014 Apr. 7-9, 2014

3

$1050

Enhancing Leadership Skills

Sept. 18-19 & Oct. 9-10, 2013 Oct. 30-31 & Nov. 27-28, 2013 Feb. 5-6 & Feb. 26-27, 2014 Mar. 5-6 & Mar. 25-26, 2014

4

$1400

The Fundamentals of Managing Projects

Oct. 21-24, 2013 Nov. 18-21, 2013 Dec. 9-12, 2013 Jan. 27-30, 2014 Mar. 10-13, 2014

4

$1400

Government and the External Environment

Oct. 1-3, 2013 Jan. 21-23, 2014 Mar. 18-20, 2014

3

$1050

HR Management for your Team

Oct. 7-9, 2013 Apr. 14-16, 2014

3

$1050

Please see page 4 for Calgary dates and page 30 for Online courses.

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Course Name

Start Date

Number of Days

Price

The Legal Environment

Nov. 12-14, 2013 Apr. 7-9, 2014

3

$1050

Management of Information Through Technology

Oct. 7-8, 2013

2

$700

Managing an Inclusive Workplace

Jan. 27-28, 2014

2

$700

Managing in a Knowledge Rich Environment - Models, Tools and Strategies

Oct. 15-16, 2013

2

$700

Negotiating for Results

Sept. 10-12, 2013 Dec. 3-5, 2013 May 5-7, 2014

3

$1050

Personal Wellness in the Work Environment

Sept. 9-11, 2013 Jan. 13-15, 2014 Mar. 17-19, 2014

3

$1050

Public Consultation and Communication

Sept. 23-25, 2013 Mar. 17-19, 2014

3

$1050

Public Policy

Sept. 26-27, 2013 Jan. 8-9, 2014 Mar. 24-25, 2014

2

$850

The Social Environment

Dec. 5-6, 2013 Apr. 23-24, 2014

2

$700

Standards of Conduct in the Alberta Public Service

Apr. 30-May 1, 2014

2

$700

Sept. 11-13, 2013 Dec. 4-6, 2013 Feb. 24-26, 2014 May 5-7, 2014

3

$1050

Oct. 3-4 & Nov. 14, 2013 Nov. 12-13 & Dec. 2, 2013 Feb. 6-7 & Mar. 6, 2014 Mar. 31-Apr. 1 & May 1, 2014

3

$1050

Strategic Finance: Government Budgeting, Forecasting and Reporting offerings are joint MDP and SEMDP. Credit will be * All earned in participants’ respective programs.

Strategic Management

MDP

Management Development Program

9

Accountability in Action: Performance Measurement and Results Management What will you learn:

Topics covered:

You will develop an understanding of the need to identify and measure outcomes, not just outputs; measure the effectiveness of programs, not just the efficiencies. You will learn how to use measurement as a program management tool and use it externally for accountability and reporting purposes. This course examines how results management is linked to: strategic and business planning; budgeting; personal performance appraisal; program advocacy; and external reporting. You will learn a step-by-step logical process for building a performance measurement system that strengthens accountability and helps your organization to achieve results.

• Developing meaningful and useful performance measurements, using a simple logic model, that focus on outcomes and reflect your department’s strategic direction • Using performance measurement in planning, monitoring and evaluating the results your organization achieves • Integrating performance measurement into your organization’s management culture to support continuous improvement

Instructor

2 days

$700

John R. Allen Management Consultant John R. Allen is a consultant assisting government and not-for-profit agencies to develop and use performance measurement and results-oriented management processes. He has worked in this field as a consultant and public servant for more than thirty years. John’s specialties include performance measurement, strategic planning, operational planning and control, program evaluation and personnel performance appraisal. As a public servant, John

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implemented the Province of Ontario’s first government wide performance measurement process, and helped local governments develop performance measurement. As a consultant, John has worked with a wide variety of clients at all levels of government in both Canada and the United States.

Register at www.executiveeducation.ca

Achieving Positive Results Through People

What will you learn:

Topics covered:

You will explore leading edge research and practical strategies for achieving positive results through people. You will gain insights into the importance of positivity ratios and learn to create a productive and flourishing organization in which people thrive and the work gets done. Upon completion of the course, you will be armed with practical tools and an action framework for implementing learnings into your work environment.

• What does it mean to achieve positive results through people?

• Positive trends impacting the workplace • Positivity ratios and their impact on workplace productivity and morale • The appropriate use of the leader, manager, commander and follower roles • Key factors contributing to employee engagement and its importance • Leadership models and tools • Conflict management • Skills for engaging, involving and focusing people, influencing others, managing up, setting limits and establishing boundaries • Self-management skills

Instructors

4 days

$1400

Dr. Jim Beaubien

Karen Caesar

Management Consultant

Management Consultant

Dr. Jim Beaubien has more than 35 years experience as a consultant, facilitator and educator. He specializes in strategic planning, organizational development and leadership with an emphasis on implementation. He provides his expertise to executives in business and health care organizations.

Karen Caesar works with a variety of associations and organizations across Canada and has over 25 years of experience as a facilitator and seminar leader in the areas of interpersonal communications, leadership and team development. She facilitates workshops and provides executive coaching for a variety of organizations and associations.

MDP

Management Development Program

11

Building and Leading Effective Teams

What will you learn:

Topics covered:

This course focuses on how to build your teams to enhance commitment and productivity to improve the performance of your organization. You will gain the ability to improve team performance in your work environment and leave the course with new ideas, a rich team experience and the confidence to approach these challenges when you return to your organization.

• Team formation and dynamics; what really happens when people work together?

• Team basics to get your teams going • The use of cross-functional and virtual teams • Understanding how different perspectives can improve performance of cross-functional teams • Working with different levels of authority • Resolving team conflicts

Instructor

2 days

$700

Bill Lebedovich Management Consultant Bill Lebedovich is a Chartered Psychologist who majored in group dynamics and has worked for many years in the oil and gas industry, in the Beaufort Sea, field operations and head office. He has worked in government relations as the owner’s representative for energy companies and currently works extensively as a business coach for managers and executives. Bill’s work with teams focuses on helping people learn to work effectively together to improve organizational performance and the effectiveness of their teams and projects.

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Register at www.executiveeducation.ca

Change Implementation Skills

What will you learn:

Topics covered:

You will learn about the process of planning for and effectively managing change implementation. The course explores change management theories and concepts; including both the process for managing change and the impact of change on people. You will learn tools and strategies that will increase your success as a leader and ability to implement change within the Alberta Public Service.

• The process for effective change management and implementation • Diagnosing the readiness for change and how people respond to change • Developing, monitoring, and sustaining a change implementation strategy • Recognizing your individual response to change

Instructor Marvin Washington

3 days

$1050

New Instructor

Professor Alberta School of Business, University of Alberta Marvin Washington is an associate professor in the Alberta School of Business.

He has a PhD in Organization Behavior and Sociology and a BSc in Industrial Engineering. Dr. Washington’s research, consulting, and teaching focus is on processes of organizational and institutional change. He has written two books on leadership and organizational change and has also consulted with numerous non-profit and for profit organizations. Dr. Washington has worked with the government leaders of the Country of Botswana since 1999 and the State of Oregon since 2009.

MDP

Management Development Program

13

Enhancing Leadership Skills

What will you learn:

Topics covered:

This course will provide a stimulating opportunity for you to dialogue and exchange ideas with others, as well as complete various inventories/assessments to gain clarity on such areas of leadership as: individual motivation, leadership values, communication, emotional intelligence, how to inspire others, leading change, coaching, rewards and recognition, generational diversity, the impact of organizational culture and handling conflict. This course is for those who formally lead a team, and those who want to expand their informal leadership skills as a team member.

• Explore your personal beliefs, assumptions and values-based approach regarding leadership • Examine the five best practices of leadership based on the work of Jim Kouzes and Dr. Barry Posner • Learn the importance of inspiring a shared vision and aligning strategy with action • Understand the importance of challenging the process to lead change in self and others • Encourage others to be their best by building a motivating climate • Analyze the culture that exists within your team or department and its resulting impact • Develop awareness and insights in dealing with conflict

Instructor

4 days

$1400

Laurie Hillis Management Consultant Laurie Hillis specializes in all areas of leadership development but has particular passion in the areas of: executive and team coaching, emotional intelligence, organizational culture diagnosis, change leadership, team effectiveness, and succession challenges related to building a viable, diverse, and engaged workplace for the future. She enjoys helping technical leaders better understand how to use their analytical brilliance to access their inner leadership

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qualities. With a well-earned reputation as an excellent interactive facilitator and coach, Laurie blends her practical, workplace experience with academic quests, bringing with her an ability to create a dynamic, positive learning environment. She is an accomplished writer on the topics of Leadership and Emotional Intelligence and has consulted to organizations in the public sector, private enterprise and not-for-profit.

Register at www.executiveeducation.ca

The Fundamentals of Managing Projects

What will you learn:

Topics covered:

This course is a comprehensive introduction to the tools, techniques, processes and language of managing projects. You will review and practice fundamental principles that are consistent with the best practices of project management as defined by the Project Management Institute in their Project Management Body of Knowledge. In collaboration with others who are managing projects, you will participate in planning a real project from your work environment. In planning the project, you will work through the entire project cycle, effectively putting the theories of project management into practice.

• Getting Started - making sure you are doing the right project • Defining Expectations – identifying stakeholders and gaining agreement • Defining the Work – establishing scope and deliverables • Estimating the Project – costs, scheduling, contingency planning • Finalizing the Plan – gaining approval, adopting scheduling tools • Building the Project Team – strategies for project staffing • Tracking Project Progress – tracking effort, schedule and cost • Controlling the Project – managing for risk, controlling scope • Reporting and Communications • Closing Out the Project – evaluating project success

Instructors

4 days

$1400

Bill Lebedovich

Martin Gough

Management Consultant

Management Consultant

Bill Lebedovich is a Chartered Psychologist who majored in group dynamics and has worked for many years in the oil and gas industry, in the Beaufort Sea, field operations and head office. He has worked in government relations as the owners’ representative for energy companies and currently works extensively as a business coach for managers and executives. Bill’s work with teams focuses on helping people learn to work effectively together to improve organizational performance and the effectiveness of their teams and projects.

Martin Gough has over thirty years of diverse project experience and consulting expertise which includes the planning of projects ranging from bitumen recovery plants to sustainable building design. He has been involved in the evaluation and analysis of numerous construction claims for clients in the petrochemical, industrial and commercial sectors. He is currently engaged in project risk and uncertainty management for petrochemical, energy and infrastructure development.

MDP

Management Development Program

15

Government and the External Environment

What will you learn:

Topics covered:

You will gain an awareness of the major economic and political issues facing the public service in Alberta. You will be encouraged to work towards predictions of the major challenges and opportunities facing Alberta and the Alberta Government in the future. You will be able to utilize the material covered in the course in the context of your own work environment.

• The opportunities and challenges facing government in Alberta • The role of government regulation and incentives in free market economies • Can government improve productivity and competitiveness?

• The role of government in dealing with major economic events, such as the financial crisis of 2008 • Government and business interactions: how should government respond to lobbying?

• The role of pressure groups and the mass media in Alberta and Canada • How the changing global economy will affect Alberta • Technological change – an opportunity or threat

Instructor

$1050

Dr. Barry Scholnick

Dr. Allan Tupper

Associate Professor Alberta School of Business, University of Alberta

Professor University of British Columbia

Dr. Barry Scholnick received his PhD from the University of Cambridge. His research interests include International Business, Interest Rates, and Banking.

He has worked for the International Monetary Fund in Washington D.C. in their Central Banking Department and has also provided economic commentary to a large variety of Canadian news organizations such as The Globe and Mail, CBC Newsworld and the National Post.

Dr. Allan Tupper’s teaching and research interests include Canadian politics and public policy and federal-provincial relations. Dr. Tupper served as co-chair of the Advisory Committee on National Affairs to Hon. Ralph Klein and as a member of the Premier of Alberta’s Task Force on Governance of Provincial Agencies, Boards and Commissions. He was awarded the Lt. Governor Medal for Excellence in Public Service and the IPAC Award for Teaching Excellence in Public Administration.

Dates: October 1-3, 2013

January 21-23, 2014

16

3 days

Dates: March 18-20, 2014

February 10-12, 2014 (Calgary)

Register at www.executiveeducation.ca

HR Management for your Team (Formerly: Managing your Human Resources)

What will you learn:

Topics covered:

This course will provide you with the skills and understanding to effectively recruit, engage, develop, and lead your team. We focus on key areas such as recruitment and selection, employee engagement, and performance management. We will work on practical actions and activities that you can use to make a difference with your team every day. We will also look at some of the broader issues and trends related to human resource management.

• Organizational culture – What it is and how it impacts the members of your team • Recruitment and selection – Creating a high-performing team • Performance management and measurement • Employee engagement and retention – Getting the best and keeping the best people • Learning and Development – Understanding learning needs and identifying effective ways to obtain and retain new knowledge • Reward and recognition – What you can do as a leader to recognize people for their contribution • Organizational development – Understanding group dynamics • Talent management – Identifying and developing your best and brightest for the future • Employee Relations

Instructor Drew Bird

3 days

$1050

New Instructor

Management Consultant Drew has worked with organizations in Canada, the US, and the UK, including Microsoft, the London Stock Exchange, the Bank of England, the United Nations, and Osborne-McGraw-Hill. Drew holds an MSc (Distinction) in Organizational Psychology from the University of London, England, and an MA in Leadership from Royal Roads University in Victoria, Canada. Combining hands-on senior leadership expertise with evidence-informed approaches, Drew’s experience spans a wide variety of fields related to the identification, development, and engagement of today’s leaders and team members.

MDP

Management Development Program

17

The Legal Environment

What will you learn:

Topics covered:

In this course, you will gain a general understanding of Alberta’s legal environment, including constitutional, administrative and contract law. The course addresses the constitutional framework of government in Canada, with an emphasis on the division of powers between the Parliament of Canada, the provincial legislatures, and the Charter of Rights and Freedoms. You will be guided through the development of aboriginal and treaty rights together with an explanation of why these rights are relevant today to the Alberta Civil Service. This course is intended to aid managers in understanding and addressing current and emerging issues respecting the Aboriginal peoples of Alberta.

• Constitutional and other legal limits on a legislative body to delegate legislative, administrative and quasi-judicial powers • Sources of executive and administrative power • How statutes and regulations are created and the benefits and limitations of each • Who are the Aboriginal peoples of Canada?

• The historical development of Aboriginal and treaty rights • Aboriginal and historical treaty rights • First Nation and Métis governance • The assertion of Aboriginal and treaty rights on Alberta public lands • Current and emerging issues

Instructors

18

3 days

$1050

Gwendolyn Stewart-Palmer

Lorne Ternes

Barrister and Solicitor

Barrister and Solicitor

Gwendolyn Stewart-Palmer holds a Master of Laws from the University of London’s School of Economics and a Bachelor of Arts and Bachelor of Law from the University of Alberta. Her primary areas of practice are administrative law, employment/labour law, municipal and planning law, human rights, and civil litigation. She has spent considerable time dealing with annexation issues and has appeared in all levels of court in the Province of Alberta. Ms. StewartPalmer is well-published in the area of municipal law and she regularly presents at conferences and for professional bodies.

Lorne J. Ternes is a private lawyer specializing in Aboriginal, Intergovernmental and Trade Law. He is involved with a consulting and management firm specializing in aboriginal issues focused on collaborative, positive resolution of issues for Aboriginal, Government and Resource Development interests.

As an Expert Legal Officer with Alberta Justice from 1989 to 1998, Mr. Ternes provided legal advice and assistance to Alberta on Métis issues, Aboriginal and Treaty Rights. In addition, Mr. Ternes was responsible for several trade and constitutional files including appointments as Counsel to Alberta’s Agreement on Internal Trade negotiation team, and as an Alberta Counsel on the Continuing Committee on the Constitution (Charlottetown Accord).

Register at www.executiveeducation.ca

Management of Information Through Technology

What will you learn:

Topics covered:

The focus of this course is to better understand how the Internet and digital technologies are impacting public sector governance, both administratively and democratically. With respect to information management, you will examine tensions between traditional government mechanisms and mindsets and emerging paradigms denoted as Gov 2.0. This latter term encompasses much more ubiquitous capacities for online access and collective engagement and their impacts on governments both internally and externally. The primary objective of this course is to provide you with some theoretical and practical underpinnings to better navigate the fluid opportunities and challenges of working in a more open and digitized workplace and political environment.

Discussion and debate are encouraged throughout the course and specific examples will be drawn from all levels of government in Canada.

• Online service delivery and the origins and consequences of integrated and electronic service delivery architectures • Rising pressures for transparency in government and the consequences for public sector information management and accountability • Shifting notions of trust and the implications for government communications and public engagement strategies • The advent of Web 2.0 technologies and their facilitation of new models of collective intelligence • The social, cognitive, and managerial implications of social media, cloud computing, and mobile devices

Instructor

2 days

$700

Jeffrey Roy Associate Professor School of Public Administration, Dalhousie University Jeffrey Roy specializes in collaborative governance, industry-state relations, and digital government reforms. In addition to teaching and research he has consulted to governments at all levels, the private sector, as well as the United Nations and the OECD. He is also an associate editor of the International Journal of E Government Research, a featured columnist in Canadian Government Executive, and author of four books examining digital government.

MDP

Management Development Program

19

Managing an Inclusive Workplace (Formerly: Exploring Diversity)

What will you learn:

Topics covered:

Diversity and inclusion are a catalyst to organizational success.

In this course, you will gain a broad perspective on the various aspects of diversity and inclusion. Given your responsibilities as provincial government managers, you will be presented with tools and techniques that will aide you to not only analyze your reactions to diversity but understand how to create and manage an inclusive workplace.

• What is “Diversity and Inclusion” and how does this overlay on a manager’s responsibilities • Understanding various elements of diversity (generations, culture, sexual orientation, religion, gender, disabilities and personalities, etc.)

• Current issues and latest federal and provincial statistics on diversity • Identifying and understanding unconscious bias • Increasing and practicing self-awareness • Tools for creating and managing an inclusive workplace

Instructor

2 days

$700

Cassandra Dorrington Management Consultant Cassandra is the President of the Canadian Aboriginal and Minority Supplier Council. Working with organizations, her mandate is the promotion and integration of diversity across the Supply Chain. A strong player in the national landscape, Cassandra is also a member of the Toronto Board of Trade Diversity Advisory Committee, the Toronto 2015 Advisory Council, as well as the Chair of Black Business Enterprise (BBE) in Nova Scotia.

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In addition to her myriad of experiences in the business world, Cassandra is a strong advocate for the eradication of homelessness and the fostering of selfempowerment for young women. She has received multiple awards over the years as a reflection of her service to the community and business world.

Register at www.executiveeducation.ca

Managing in a Knowledge Rich Environment – Models, Tools and Strategies (Formerly: Knowledge Management: Concepts and Applications)

What will you learn:

Topics covered:

Working in the public sector is knowledge work. What does that mean and how do you build the processes, tools and culture to encourage the collaboration, sharing and creativity that is required? This two-day workshop provides participants with the definitions and models to better understand the complex world of the Alberta Public Service. From there, we explore the characteristics of effective knowledge sharing cultures and apply these models to a project focused work environment. The second day goes deeper, framing the complexity of public sector work and discussing the implications of interaction with the public and the use of social media on all levels of government. We then build on these concepts, discussing how to package knowledge to enhance its adoption, absorption and use. The day closes with a review of implementation challenges that surround knowledge projects and practical suggestions for success.

• What is knowledge? What is knowledge management?

• The knowledge market: a model for understanding knowledge transfers • Building a culture that supports knowledge sharing • Using knowledge management to support project management • Complexity • Web 2.0 – what is it and why is it important?

• Packaging knowledge – how to communicate your message with impact?

• Knowledge management implementation challenges

Instructor

2 days

$700

Dave McGarva Management Consultant Dave McGarva is a Certified Management Consultant (CMC) with over 12 years of experience consulting to both the public and private sectors. His expertise is in the areas of business process redesign, knowledge management, capital asset reinvestment planning, activity based costing, performance measurement and organizational reviews.

MDP

Management Development Program

21

Negotiating for Results

What will you learn:

Topics covered:

Content will focus on a wide range of negotiation environments that range from deal-making with external departments, firms or agencies to formal and informal work arrangements inside your own unit. Most significantly, you will learn about your behaviour through a set of simulated (but very real) negotiations performed in class. In this course, we will use experiential learning, through several negotiation exercises, to illustrate the theory and to improve our skills at bargaining and negotiation.

• Integrative bargaining: how to create value and generate win/win outcomes • The bargaining dilemma: how and when to share private information • Building trust: the key to successful negotiations • First offers: when and how to make them • Cognitive biases: avoiding the mental errors we are all prone to make • Communicating with others over cultural and emotional barriers • When to use interests, rights or power in a negotiation • The impact of style, approach and personality on a negotiation

Instructor

3 days

$1050

Dr. Terry Daniel Professor Alberta School of Business, University of Alberta Dr. Terry Daniel has studied at McGill University, MIT, and Stanford University.

He is the recipient of each of the Alberta School of Business teaching awards and the Rutherford Award through the University of Alberta. Dr. Daniel has delivered negotiation workshops for numerous private and public organizations, including Syncrude, Enbridge, City of Medicine Hat, Edmonton Oilers, and the Justice Department, Alberta Government.

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Register at www.executiveeducation.ca

Personal Wellness in the Work Environment

What will you learn:

Topics covered:

This course covers the three areas of personal wellness: nutrition, exercise and emotional wellbeing. You will learn how to promote healthy eating in the workplace and how to change your own eating habits. You will also challenge personal attitudes about exercise, explore the benefits of active living and regular exercise, and examine models for providing active living opportunities in the workplace. Finally, you will learn to improve self-awareness, become more assertive, develop empathy, be more flexible and realistic, and maintain a realistic positive attitude.

• Understanding the keys to peak performance and the components of emotional intelligence • Recognizing, understanding and managing one’s feelings, emotions, and moods • Practicing techniques to stay motivated • Examining personal barriers and attitudes to exercise and personal exercise behaviours • Examining workplace wellness theories/models, developing a workplace wellness plan and promoting healthy eating • How to make mealtime and snacking successful, knowing how much to eat and how to overcome stress eating

Instructors

3 days

$1050

Joanne Siemens

Dr. Don Melnychuk

Dr. Garry Wheeler

Dietitian

Chartered Psychologist

Exercise Physiologist and Psychologist

Joanne Siemens has been a nutrition educator for the past 20 years. Her clinical background includes a specialization in obesity, heart disease, and diabetes. Joanne runs several programs for the Alberta Government and is currently working on a contract with Health Canada in diabetes and obesity management.

Dr. Don Melnychuk is a nationally recognized speaker, corporate trainer and consultant with Nadon Consulting Ltd. He specializes in the areas of stress and fatigue management, adapting to shiftwork, effective communication, and motivation.

Dr. Garry Wheeler is an Exercise Physiologist and Chartered Psychologist. He is currently the Manager of Research and Counselling at the Steadward Centre, and is a member of the International Paralympic Sport Science Committee.

MDP

Management Development Program

23

Public Consultation and Communication

What will you learn:

Topics covered:

Consulting with the public and stakeholders has become common practice in the Alberta Government. Identifying the key consultation questions, building trust, and building relationships are essential to successfully engaging stakeholders and the public in policy and program decisions. In this course, you will learn the tools that enable you to plan and manage a consultation process and use marketing techniques in the communication of information related to government policies, decisions, and services.

• Understanding the continuum of involvement • Principles of effective consultation • Planning to work with stakeholders, techniques of stakeholder engagement, and internal impacts of engaging stakeholders • Market research and the use of surveys and focus groups • Brand and relationship management • New media and electronic communications • Applications of behavioural economics in a government context

Instructors

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3 days

$1050

Dr. Kyle Murray

Dr. Ian Montgomerie

Professor Alberta School of Business, University of Alberta

Management Consultant

Dr. Kyle Murray is an Associate Professor of Marketing and the Director of the School of Retailing at the Alberta School of Business. His research focuses on human decision making, with an emphasis on the choices that we make as consumers. His work in this area has been widely published in leading academic journals and has been featured in a number of book chapters and newspaper articles. Kyle has consulted for a number of organizations including the Competition Bureau, General Motors, Industry Canada, Johnson and Johnson, and Microsoft.

Dr. Ian Montgomerie has been consulting in the area of strategic management for over 15 years and has experience in policy development, consultation, and strategic planning with the Alberta Government. Ian has expertise in public involvement, strategic management, policy development, research design, and group facilitation.

Register at www.executiveeducation.ca

Public Policy

What will you learn:

Topics covered:

This course provides an overview of public policy, the Alberta public policy environment, and the policy development process.

You will gain an increased understanding of what public policy is, explore the processes involved in developing good public policy, learn how policy decisions are made in the Alberta Government, and share perspectives on managing the policy development process.

• What is public policy?

• Policy development processes and practices • Analysis of current policy statements • Role of government in supporting elected decision-makers • Role of stakeholders in building effective policy • Key steps in developing, implementing, and evaluating public policy

Instructors

2 days

$850

Dr. Ian Montgomerie

Dr. Roger Palmer

Management Consultant

Management Consultant

Dr. Ian Montgomerie has been consulting in the area of strategic management for over 15 years and has experience in policy development, consultation, and strategic planning with the Alberta Government. Ian has expertise in public involvement, strategic management, policy development, research design, and group facilitation.

After a distinguished career as a teacher and school administrator with Edmonton Public Schools, Dr. Palmer served as Assistant Deputy Minister responsible for Student Programs. Throughout his career he worked as Deputy Minister of Alberta Education, Alberta Innovation and Science, Alberta Environment, and Alberta Health and Wellness. He held the position of the Interim Dean of the School of Public Health at the University of Alberta for three years and then moved to the School of Business as Director, MBA, Policy and Public Management Specialization. He is now president of his own management consulting company with clients in healthcare, and government.

MDP

Management Development Program

25

The Social Environment

What will you learn:

Topics covered:

You will increase your knowledge and awareness about the social environment in Alberta and Canada, and consider the implications of key social trends for the work in the public sector. You will learn to apply the empirical and conceptual material covered in lectures to your own work contexts, your department and the public sector as a whole.

• The demographic trends reshaping Alberta and Canada, such as population aging, international and interprovincial migration, the brain drain, urbanization, and growing cultural diversity • Shifts and stability in public opinion, attitudes and values concerning issues such as the importance of family; public policy priorities; and the role government should take on health care, education and social welfare • Changing family patterns and work-family balance, childcare and eldercare • Labour market trends, workplace considerations, and future needs • Education, job related training, and the impact of technological change

Instructor

2 days

$700

Dr. Roger Palmer Management Consultant After a distinguished career as a teacher and school administrator with Edmonton Public Schools, Dr. Palmer served as Assistant Deputy Minister responsible for Student Programs. Throughout his career he worked as Deputy Minister of Alberta Education, Alberta Innovation and Science, Alberta Environment, and Alberta Health and Wellness. He held the position of the Interim Dean of the School of Public Health at the University of Alberta for three years and then moved to the School of Business as Director, MBA, Policy and Public Management Specialization. He is now president of his own management consulting company with clients in healthcare, and government.

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Register at www.executiveeducation.ca

Standards of Conduct in the Alberta Public Service (Formerly: Ethics in the Public Service)

What will you learn:

Topics covered:

In this fast-paced, case-based, interactive workshop, you will learn how to deal with ethical dilemmas addressed in the Alberta Public Service Vision and Values statement, the Code of Conduct and Ethics for the Public Service of Alberta and a selection of other government policies (including the new whistle blower protection legislation) setting out standards of behaviour for Alberta public officials.

• The application of core values and rules to cases dealing with integrity, accountability, impartiality, conflict of interest, political neutrality and confidentiality • Q and A session on the last afternoon with the CHR officer responsible for the development and enforcement of the Code of Conduct and Ethics

Instructor

2 days

$700

Dr. John Langford Professor School of Public Administration, University of Victoria Dr. John Langford’s academic background is in political science, with particular interests in Canadian government and politics, machinery of government and public sector ethics. Prior to the University of Victoria, he taught at York University and worked with the Royal Commission on Financial Management and Accountability. From 1993-2001, Dr. Langford was a Chief Federal Negotiator in the B.C. treaty process. He has advised governments at all levels in Canada and in other jurisdictions on the enhancement and management of ethical conduct.

MDP

Management Development Program

27

Strategic Finance: Government Budgeting, Forecasting & Reporting Combined offering MDP/SEMDP

What will you learn:

Topics covered:

This session provides an introduction to Alberta Government finance and budgeting, including learning to read and interpret a variety of financial statements and reports. Participants will explore the factors that influence the fiscal situation, the legislation that governs how finances are managed, the roles/responsibilities of Cabinet and various committees, the budget cycle, forecasting and reporting. Participants will leave this session understanding both the “big picture” of Alberta Government finance as well as developing and refining skills for their day-to-day work which contributes to the overall fiscal goals.

• The fiscal situation in the province. Where does the money come from (revenue) and where does the money go (expenditures)?

Factors that impact revenue • What is the Alberta Government’s fiscal plan? What is the total budget? What are the legislative structures/acts that guide our work? (Financial Administration Act, Fiscal Responsibility Act, Government Accountability Act) • Private sector vs. public sector (profit oriented vs. balanced budget) • The stages of the GoA budget cycle. The difference between an operating and capital budget

Instructor

Please note: Course content may be of interest to those who have previously taken the Finance For Non-Financial Managers course.

3 days

$1050

Frank Saccucci Corporate Trainer Frank has been delivering seminars for over 25 years. Prior to his current position as an educator, his professional experience included public auditing, management consulting & commercial banking. He currently holds a continuing position at MacEwan School of Business as well as an adjunct lecturer at the University of Alberta. Frank is a much sought-after speaker and is well known for his ability to deliver complex material in a direct, relevant, simple and “digestible” manner.

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W E N

SEMDP Participants are eligible to enrol in Strategic Finance. * All offerings are joint MDP and SEMDP. Credit will be earned in participants’ respective programs.

Register at www.executiveeducation.ca

Strategic Management

What will you learn:

Topics covered:

The purpose of this course is to improve your effectiveness as a manager within the public service by providing the tools to think and act strategically. Strategic management is the foundation of transformational leadership. You will learn how to apply the concepts and processes of strategic management within the Alberta Government and how they work in practice and within the very different contexts of each department.

• Defining strategic management and reviewing the strategic processes of the Alberta Government • Operationalizing the strategic plan • Tools for environmental scanning • Defining program outcomes and developing outcome measures through logic modeling

Instructor

3 days

$1050

Dr. Ian Montgomerie Management Consultant Dr. Ian Montgomerie has been consulting in the area of strategic management for over 15 years and has experience in policy development, consultation, and strategic planning with the Alberta Government. Ian has expertise in public involvement, strategic management, policy development, research design, and group facilitation.

MDP

Management Development Program

29

Online Learning Opportunities SEMDP: Introduction to Strategic Human Resources Management (4 credits)

MDP: Leading and Managing through Organizational Change (4 credits)

Start Date: November 4, 2013 End Date: November 29, 2013 Registration Deadline: October 4, 2013 – Register online

Start Date: February 24, 2014. End Date: March 21, 2014 Registration Deadline: January 27, 2014 – Register online

Course Description:

Course Description:

Managing and motivating people are critical tasks for management, particularly in the context of rapidly changing and highly competitive organizational environments. In this course, employees are considered an invaluable asset that can give rise to a competitive advantage for the organization. Hence, this course focuses on the strategic approach to Human Resource (HR) Management. It aims to align HR strategies with the organizational strategy and ensure congruence in policies and practices in order to bring out the best in employees (in terms of their own development and performance). It is not intended to train students as HR professionals but as managers who are inevitably involved directly or indirectly in people management.

In this course, learners are challenged to consider different aspects of the change experience from both the management and nonmanagement points of view. Participants enter an interactive multimedia simulation developing and applying new knowledge to hone leadership and change-management skills. They work through decisions surrounding change, build change teams, plan the implementation, and consider many relevant elements in relation to communications, power, politics, and resistance. The simulation brings to life the impacts of specific decisions and outcomes during an organizational change.

in partnership with The Alberta School of Business and the Alberta Government are committed to ensuring GoA employees are provided with various opportunities to participate in the Management Development Program (MDP) and Senior & Executive Managers’ Development Program (SEMDP). We are pleased to announce a partnership with Athabasca University to provide online learning opportunities for GoA employees.

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Time Commitment

Course weight

Course Participation and Interaction: The Virtual Classroom

The online courses are four-weeks in duration requiring a minimum time commitment of approximately six hours per week. The time to complete the course is paced by weekly requirements while maintaining flexibility, so that learners can participate at their convenience during each 24 hour period.

Each 4 week module is worth 1 credit hour at the Athabasca MBA level and 4 credits in the Alberta Government Management Development Programs. The courses are graded to determine a pass or fail.

Active participation in the dynamic learning environment is critical to the successful completion of the courses. Participants are expected to complete all readings and engage in discussions according to the course schedule. Participants primarily communicate with each other at times convenient for them. Students rarely need to be online at the same time as the professor or other learners.

Senior & Executive Managers’ Development Program

Course Name

Page

Course Name

Page

Building Effective Teams and Working With Others (3 DAYS)

34

Managing Public Sector Ethics in the 21st Century (2 DAYS)

43

Economic and Political Environment (5 DAYS)

35

44

Enhancing your Personal Performance (3 DAYS)

36

Project Leadership: Guiding Effective Project Delivery (3 DAYS)

Information Management and Organizational Innovation (2 DAYS)

37

Public Consultation and Communication (3 DAYS)

45

Public Policy (2 DAYS)

46

Leading and Managing Change (5 DAYS)

38

The Social Environment (3 DAYS)

47

The Legal Environment: Aboriginal Law (2 DAYS)

39

Strategic Human Resource Management (3 DAYS)

48

The Legal Environment: Administrative and Constitutional Law (3 DAYS)

40

Strategic Leadership for Today’s Senior Executive (3 DAYS)

49

Leveraging an Inclusive Environment (2 DAYS)

41

50

Managing Organizational Performance (5 DAYS)

42

Transformational Leadership: Building a Leadership Culture (3 DAYS) The Value of Innovation and Knowledge Management (2 DAYS)

51

W E N

Online courses available see page 30 for more information.

MDP/SEMDP Joint Finance offerings, see page 9 and 28 for more information.

SEMDP

Senior & Executive Manager’s Development Program

31

Competencies The Alberta Public Service will be releasing a new competency model in 2013. Please visit www.chr.alberta.ca for information on the competency model and www.executiveeducation.ca for information about how MDP, SEMDP and CED courses can help you develop these competencies.

The Senior & Executive Managers’ Development Program is for members of Alberta’s public service ministries, agencies, boards and commissions.

• Leading and Managing Change • Managing Public Sector Ethics in the 21st Century • Strategic Human Resource Management • Strategic Leadership for Today’s Senior Executive • Transformational Leadership: Building a Leadership Culture

Managing a Team

• Building Effective Teams and Working with Others • Leveraging an Inclusive Environment

Managing Your Work

• Information Management and Organizational Innovation • Managing Organizational Performance • Project Leadership: Guiding Effective Project Delivery • The Value of Innovation and Knowledge Management

Personal Effectiveness

• Enhancing Your Personal Performance

Understanding Our Environment

• Economic and Political Environment • The Legal Environment: Aboriginal Law • The Legal Environment: Administrative and Constitutional Law • Public Consultation and Communication • Public Policy • The Social Environment

For more information, please reference p. 59, or visit www.executiveeducation.ca

Eligibility of Credits Completion of the Senior & Executive Managers’ Development Program earns six credits towards the electives in the Alberta MBA program.

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Also keep in mind that: • Courses can be taken in any order to meet your learning needs.

• 19 days of training are required to graduate. Graduates are encouraged to continue learning by attending additional courses.

Leadership

Audience • Senior Managers • Executive Managers • Manager Graduates of MDP, as part of the post-graduate program.

When planning your learning, consider what would benefit you the most.

For example do you want to focus on a particular area or topic to meet a specific need? Or, do you want to take a cross-section of courses to provide a broad perspective?

Course Registration opens: April 3, 2013 Course Name

Start Date

Number of Days

Price

Building Effective Teams and Working with Others

Jan. 8-10, 2014

3

$1050

Economic and Political Environment

Oct. 28 - Nov. 1, 2013 5 Feb. 10-11 & Feb. 24-26, 2014

$1750

Enhancing Your Personal Performance

Mar. 3-5, 2014

3

$1050

Information Management and Organizational Innovation

Watch for dates in 2014/2015

2

$900

Leading and Managing Change

Nov. 4-8, 2013 5 Apr. 7-11, 2014

$1750

The Legal Environment: Aboriginal Law

May 8-9, 2014

2

$700

The Legal Environment: Administrative and Constitutional Law

Feb. 18-20, 2014

3

$1050

Leveraging an Inclusive Environment

Jan. 29-30, 2014

2

$700

Managing Organizational Performance

Nov. 25-29, 2013

5

$1750

Managing Public Sector Ethics in the 21st Century

Apr. 28-29, 2014

2

$900

Project Leadership: Guiding Effective Project Delivery

May 5-7, 2014

3

$1050

Public Consultation and Communication

Dec. 9-11, 2013

3

$1050

Public Policy

Oct. 9-10, 2013 Jan. 23-24, 2014

2

$990

The Social Environment

Feb. 3-5, 2014

3

$1050

Strategic Finance: Government Budgeting, Forecasting and Reporting See Page 9

3

$1050

Strategic Human Resource Management

Jan. 15-17, 2014

3

$1050

Strategic Leadership for Today’s Senior Executive

Sept. 30- Oct. 2, 2013 Mar. 12-14, 2014

3

$1500

Transformational Leadership: Building a Leadership Culture

Oct. 15-16 & Dec. 2, 2013

3

$1050

The Value of Innovation and Knowledge Management

Jan. 6-7, 2014

2

$700

Please see page 4 for Calgary dates and page 30 for Online courses.

See page 9 and 28 for more information on the joint MDP/SEMDP Finance offerings.

SEMDP

Senior & Executive Manager’s Development Program

33

Building Effective Teams and Working with Others

What will you learn:

Topics covered:

The Alberta Public Service places great emphasis on effective cross-ministry collaboration and teamwork. You will examine the use of teams to build commitment, enhance productivity, and integrate organizational change to position your organization to successfully adapt to continuous change. You will enhance your ability to work effectively with others and improve team performance in your work environment. You will leave the session with new ideas, a rich team experience and the confidence to approach these challenges when you return to your organization.

• Team formation and dynamics; what really happens when people work together?

• The use of cross-functional teams in a constantly changing environment • Understanding and using diversity to improve performance of cross-functional teams • Building effective relationships • Fostering a collaborative work environment • Analyzing organizational team issues from the senior manager’s perspective

Instructor

3 days

$1050

Bill Lebedovich Management Consultant Bill is a Chartered Psychologist who majored in group dynamics. He has worked for many years in the oil and gas industry, in the Beaufort Sea, in both field operations and head office. He has worked in government relations as the owner’s representative for energy companies and currently works extensively as a business coach for managers and executives. In his work with teams, Bill focuses on helping people learn to work effectively together to improve organizational performance and team effectiveness.

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Register at www.executiveeducation.ca

Economic and Political Environment

What will you learn:

Topics covered:

The economic section of this course provides a high-level overview of Alberta’s economic environment, focusing on issues and challenges that are of direct relevance to the Alberta Government. You will understand how the economic environment challenges your experience as a leader in Alberta’s public service.

The politics section provides an overview of modern democratic politics and examines the close links between political and economic action. You will examine the role of the public service in a democratic society through a focus on such core topics as political neutrality, accountability and policy capacity.

• Market fundamentals, globalization, and trade • Energy markets and environmental issues • Alberta and Canada’s changing roles in the world and Canada-US relations • The role of Aboriginal peoples in modern governance • Changes in federal-provincial relations • Challenges of democratic accountability and inter-ministry collaboration • The ethical expectations of modern civil servants and environment policy

Instructors

5 days

$1750

Dr. Joseph Doucet

Dr. Allan Tupper

Stanley A. Milner Professor and Interim Dean Alberta School of Business, University of Alberta

Professor University of British Columbia

Dr. Doucet assumed the position of Interim Dean of the Alberta School of Business on January 1, 2012. He joined the School in 2000 and since 2005 had been the Enbridge Professor of Energy Policy. His professional interests are in energy and regulatory economics and policy. Dr. Doucet is a past President of the Canadian affiliate of the International Association for Energy Economics (IAEE). He continues to contribute to public policy in the areas energy markets and environment.

Dr. Allan Tupper’s teaching and research interests include Canadian politics and public policy and federal-provincial relations. Dr. Tupper served as co-chair of the Advisory Committee on National Affairs to Hon. Ralph Klein and as a member of the Premier of Alberta’s Task Force on Governance of Provincial Agencies, Boards and Commissions. He was awarded the Lt. Governor Medal for Excellence in Public Service and the IPAC Award for Teaching Excellence in Public Administration.

SEMDP

Senior & Executive Manager’s Development Program

35

Enhancing Your Personal Performance

What will you learn:

Topics covered:

In this course you will learn to manage emotional states, build positivism, control tension and stress, increase energy, use mental imagery, become focused, and stay motivated. You will challenge fundamental assumptions about exercise and the exercise industry; examine personal barriers, attitudes and personal levels of physical activity and exercise; and work towards increased personal activity levels. Finally, you will learn how to design your own healthy eating plan by piecing together information that has been gathered over the years, with ideas from classmates, and proven strategies.

• Assessing intrapersonal intelligence • Implementing a plan of action to manage emotions • A Personal Investment Perspective of health and physical activity • Principles for adopting a physically active lifestyle and regular exercise • The impact of nutrients and portion sizes on health and performance

Instructors

36

3 days

$1050

Joanne Siemens

Dr. Don Melnychuk

Dr. Garry Wheeler

Dietitian

Chartered Psychologist

Exercise Physiologist and Psychologist

Joanne Siemens has been a nutrition educator for the past 20 years. Her clinical background includes a specialization in obesity, heart disease, and diabetes. Joanne runs several programs for the Alberta Government and is currently working on a contract with Health Canada in diabetes and obesity management.

Dr. Don Melnychuk is a nationally recognized speaker, corporate trainer and consultant with Nadon Consulting Ltd. He specializes in the areas of stress and fatigue management, adapting to shiftwork, effective communication, and motivation.

Dr. Garry Wheeler is an Exercise Physiologist and Chartered Psychologist. He is currently the Manager of Research and Counselling at the Steadward Centre, and is a member of the International Paralympic Sport Science Committee.

Register at www.executiveeducation.ca

Information Management and Organizational Innovation Watch for dates in 2014/2015

What will you learn:

Topics covered:

Have you ever wondered why it is so difficult to make innovative change happen? Are you constrained by the organization around you? Are you required to do more with less, endlessly putting out fires but never having enough time to create innovative change to benefit your clients? Information is the lifeblood of your organization. The trouble is that information is in a constant state of flux, and information management systems are undergoing fundamental changes. It is important to understand information management in order to take advantage of the opportunities presented to us by new technologies.

• Organization-wide value creation and innovation • IT alignment with business objective • Successful projects create successful systems • Knowledge management with an emphasis on modern collaboration

Instructors

2 days

$900

Dr. Ray Patterson Associate Professor Alberta School of Business, University of Alberta Dr. Ray Patterson is the Alberta School of Business Fellow in Management Information Systems, and is a member of the Accounting, Operations and Information Systems faculty at the University of Alberta. He conducts research in the fields of health care, information systems, operations management and service science. Ray has published extensively in premier journals and has been recognized for his outstanding teaching and his academic program development work.

SEMDP

Senior & Executive Manager’s Development Program

37

Leading and Managing Change

What will you learn:

Topics covered:

You will gain an understanding of how to lead and manage organizational change in response to many situations. In addition, you will examine the strategic issues that confront managers when dealing with change. You will take away a sense of where your department is in the overall context of the Government of Alberta, and of leading thoughts and practices in the management of change.

• What are the forces of change?

• The environmental context of organizational change • Change and its impact in the characteristics of government • What issues are important to consider in the design and implementation of programs or processes of change?

• What are the characteristics and consequences of introducing different organization designs on the potential success of change programs?

• How do leadership and culture shape the implementation of change?

• What can be done to ensure changes are enduring and effective?

Instructors

38

5 days

$1750

Dr. Rodney Schneck

Don Cummings

Professor Emeritus and Former Dean Alberta School of Business, University of Alberta

Management Consultant

Dr. Rodney Schneck’s teaching and research interests are in the areas of organization theory and behaviour, business strategy, public policy and the management of business and government organizations. He has taught development programs for senior executives and managers in a wide variety of government, business, and non-profit organizations. In addition, he has been a consultant to all three levels of government and many business firms.

Don Cummings has specialized in strategic management and organizational transformation services and has had extensive experience with Board and Executive Management in complex change strategy and turn-around situations. He has a particular interest in supporting Boards of Directors in their governance role and has developed and implemented governance models with a wide range of Boards including non-profit, not for profit, community, post secondary and crown Boards.

Register at www.executiveeducation.ca

The Legal Environment: Aboriginal Law

What will you learn:

Topics covered:

In this course, you will learn that the concepts of Aboriginal and treaty rights are based on values and principles that are hundreds of years old. These principles are now entrenched in the Constitution of Canada. You will be guided through the evolution of case law, treaties, and policies that will be relevant to the Alberta Public Service in understanding and addressing current and emerging issues respecting the Aboriginal peoples of Alberta.

• Who are the Aboriginal Peoples of Canada?

• The historical development of Aboriginal and treaty rights • The Historical Treaties and Métis Scrip • Synergy for change and Constitutional change • Comprehensive treaties • Aboriginal and treaty rights common law development • First Nation and Métis governance • The assertion of Aboriginal and treaty rights on Alberta public lands • The delivery of provincial services • Self-government • Addressing the Regulatory gap on Indian Reserves

Instructor

2 days

$700

Lorne Ternes Barrister and Solicitor Lorne J. Ternes is a private lawyer specializing in Aboriginal, Intergovernmental and Trade Law. He is involved with a consulting and management firm specializing in aboriginal issues focused on collaborative, positive resolution of issues for Aboriginal, Government and Resource Development interests.

As an Expert Legal Officer with Alberta Justice from 1989 to 1998, Mr. Ternes provided legal advice and assistance to Alberta on Métis issues, Aboriginal and Treaty Rights. In addition, Mr. Ternes was responsible for several trade and constitutional files including appointments as Counsel to Alberta’s Agreement on Internal Trade negotiation team, and as an Alberta Counsel on the Continuing Committee on the Constitution (Charlottetown Accord).

SEMDP

Senior & Executive Manager’s Development Program

39

The Legal Environment: Administrative and Constitutional Law What will you learn:

Topics covered:

In this course, you will gain an understanding of Alberta’s legal environment, including constitutional, administrative, and contract law. The course addresses the constitutional framework of government in Canada, with an emphasis on the division of powers between the Parliament of Canada, the provincial legislatures, and the Charter of Rights and Freedoms.

• How statutes and regulations are created and the benefits and limitations of each • The Canadian judicial system, focussing on the courts of Alberta • Constitutional and other legal limits on a legislative body to delegate legislative, administrative and quasi-judicial powers • Substantive errors, procedural errors, and errors of discretion that allow courts to overturn government decisions • The role of the courts in reviewing executive and administrative action

Instructors

40

3 days

$1050

Gwendolyn Stewart-Palmer

William Shores

Barrister and Solicitor

Barrister and Solicitor

Gwendolyn Stewart-Palmer holds a Master of Laws from the University of London’s School of Economics and a Bachelor of Arts and Bachelor of Law from the University of Alberta. Her primary areas of practice are administrative law, employment/labour law, municipal and planning law, human rights, and civil litigation. She has spent considerable time dealing with annexation issues and has appeared in all levels of court in the Province of Alberta. Ms. StewartPalmer is well-published in the area of municipal law and she regularly presents at conferences and for professional bodies.

William W. Shores, Q.C. holds a combined LL.B., (1987) and Masters of Public Management (1986) from the University of Alberta. He has been practicing law since 1988 and was appointed Queen’s Counsel in 2006. Bill’s main areas of practice are administrative, municipal and planning law. In his administrative law practice, he represents professional governing bodies, provincial regulatory agencies and a number of agricultural marketing boards. He has significant experience in advising on legislative change including, new health professions legislation, privacy legislation and deregulation of agricultural marketing.

Register at www.executiveeducation.ca

Leveraging an Inclusive Environment (Formerly: Managing a Diverse Workforce)

What will you learn:

Topics covered:

In recognition of the various aspects of “Diversity and Inclusion”, this course defines the process on how one can leverage diversity to create a dynamic and inclusive workplace. The concept of leveraging an inclusive environment is contingent upon defining and developing the linkages between the key elements of how the composition of the workforce, workplace and structure, shape and define an inclusive environment. Steps such as acknowledging and understanding unconscious bias, removal of institutional barriers and inserting levers for innovation and creativity set the stage for fostering an inclusive workplace.

• What is meant by Diversity and Inclusion in the workplace • Refresher on various elements of diversity • Latest federal and provincial statistic • Step-by-Step process for identifying and defeating inherent biases: - Understanding unconscious bias - Effects of bias in an organization - Identifying the impact on inherent bias - Pro-actively addressing bias/Reframing bias - Benefits for reframing bias in the working environment - Leveraging inclusion • Other jurisdictional models on Diversity and Inclusion • Reviewing diversity plans • Formulating a Diversity and Inclusion plan

Instructor

2 days

$700

Cassandra Dorrington Management Consultant Cassandra is the President of the Canadian Aboriginal and Minority Supplier Council. Working with organizations, her mandate is the promotion and integration of diversity across the Supply Chain. A strong player in the national landscape, Cassandra is also a member of the Toronto Board of Trade Diversity Advisory Committee, the Toronto 2015 Advisory Council, as well as the Chair of Black Business Enterprise (BBE) in Nova Scotia. In addition to her myriad of experiences in the business world, Cassandra is a strong advocate for the eradication of homelessness and the fostering of self-empowerment for young women. She has received multiple awards over the years as a reflection of her service to the community and business world.

SEMDP

Senior & Executive Manager’s Development Program

41

Managing Organizational Performance

What will you learn:

Topics covered:

You will learn how to effectively develop and implement business plans, develop and use organizational performance measures and analyze costs and benefits of units and programs.

• Accountability through performance indicators and the public accounts • Development and implementation of business planning, including links to budgeting, and performance measurement for departments and programs • Incorporating program evaluation and cost benefit analysis to extend business planning and performance measurement • Cost estimation, identification and measurement and the role these concepts play in management decision making, notably in developing and managing service level agreements, outsourcing decisions and major shifts in activities and privatization

Instructors

42

5 days

$1750

Dr. David J. Cooper

Dr. Vaughan S. Radcliffe

Professor Alberta School of Business, University of Alberta

Professor University of Western Ontario

David Cooper joined the University of Alberta in 1989, and became the first holder of the Certified General Accountants of Alberta Chair in Accounting (1995- 2011). David obtained a BSc (Econ, honours) from the London School of Economics and his PhD from the University of Manchester in 1980. He has taught senior managers in a variety of programs in Canada, the US and Europe, and has consulted with public and private sector organizations on strategy, performance management and costing.

Vaughan Radcliffe is Associate Professor of Managerial Accounting and Control at the University of Western Ontario and Past President of the Canadian Academic Accounting Association. He holds a B.Sc. (Hons) and M.Sc. from the University of Manchester Institute of Science and Technology and completed his Ph.D. at the University of Alberta. His research interests include accounting, regulation, government auditing, field-based research and accounting history.

Register at www.executiveeducation.ca

Managing Public Sector Ethics in the 21st Century (Formerly: The Responsible Public Servant: Ethics in the Alberta Public Service)

What will you learn:

Topics covered:

Managing public sector ethics is a tough policy problem. This session gives you the opportunity to think critically about the way we deal with long-standing and emerging public service ethical dilemmas in today’s challenging environment. It will broaden your understanding of that environment and the way such dilemmas are handled in other jurisdictions. The course engages participants in active discussions about how to deal with problems, using real life cases and scenarios participants bring to the table.

• The changing societal and political environment for public service ethics • Ethical issues in areas such as personal responsibility, political neutrality, conflict of interest, confidentiality, privacy protection, diversity and accountability • New instruments to enhance or enforce ethical behaviour in the workplace such as whistle blower incentives and protection, post-employment restrictions for ex-public servants, value statements and increased employee monitoring (interactions with citizens, internet use, drugs and alcohol, etc.) within the workplace.

Instructors

2 days

$900

Dr. Allan Tupper

Dr. John Langford

Professor University of British Columbia

Professor University of Victoria

Dr. Allan Tupper’s teaching and research interests include Canadian politics and public policy and federal-provincial relations. Dr. Tupper served as co-chair of the Advisory Committee on National Affairs to Hon. Ralph Klein and as a member of the Premier of Alberta’s Task Force on Governance of Provincial Agencies, Boards and Commissions. He was awarded the Lt. Governor Medal for Excellence in Public Service and the IPAC Award for Teaching Excellence in Public Administration.

Dr. John Langford’s academic background is in political science, with particular interests in Canadian government and politics, and public sector ethics. His past experience includes working with the Royal Commission on Financial Management and Accountability. From 1993-2001, Dr. Langford was a Chief Federal Negotiator in the B.C. treaty process. He has advised governments at all levels in Canada on the enhancement and management of ethical conduct.

SEMDP

Senior & Executive Manager’s Development Program

43

Project Leadership: Guiding Effective Project Delivery

What will you learn:

Topics covered:

This course is designed to give you the leadership skills and knowledge required to lead and to support project efforts. It provides an understanding of how projects enable strategic change and introduces the organization and processes associated with managing projects. This course provides grounding in the stages of the project cycle, contracting strategies, project team organization, risk management and change management. It introduces the critical activities of decision analysis, conflict management and project look-backs.

• The Role of Projects in Government • The Stages of a Project • Leadership Styles and Building the Team • Portfolio Management • Plan and Schedule Modeling • The Project Organization – Roles and Responsibilities • Risk Management • Decision Analysis and Support Processes • Contracting Strategies • Vendor Claim Management • The Project Environment and Cultural Issues • Project Control • Conflict Resolution • Project Look-backs and Lessons Learned

Instructors

44

3 days

$1050

Bill Lebedovich

Martin Gough

Management Consultant

Management Consultant

Bill Lebedovich is a Chartered Psychologist who majored in group dynamics and has worked for many years in the oil and gas industry, in the Beaufort Sea, field operations and head office. He has worked in government relations as the owners’ representative for energy companies and currently works extensively as a business coach for managers and executives. Bill’s work with teams focuses on helping people learn to work effectively together to improve organizational performance and the effectiveness of their teams and projects.

Martin Gough has over thirty years of diverse project experience and consulting expertise which includes the planning of projects ranging from bitumen recovery plants to sustainable building design. He has been involved in the evaluation and analysis of numerous construction claims for clients in the petrochemical, industrial and commercial sectors. He is currently engaged in project risk and uncertainty management for petrochemical, energy and infrastructure development.

Register at www.executiveeducation.ca

Public Consultation and Communication

What will you learn:

Topics covered:

Effective consultation and communication with the public and stakeholders are essential to the successful achievement of policy outcomes. Within the Alberta Government, senior and executive managers should ensure that stakeholders are involved in decisions and that there is effective communication with the public on policy and program issues. You will learn to lead effective consultations, the importance of effective consultation to successful policy and program initiatives, and the role of marketing communications in the management and dissemination of information related to government policies, decisions, and services.

• Understanding the continuum of involvement • Principles of effective consultation • Planning to work with stakeholders, techniques of stakeholder engagement, and internal impacts of engaging stakeholders • Market research and the use of surveys and focus groups • Brand and relationship management • New media and electronic communications • Applications of behavioral economics in a government context

Instructors

3 days

$1050

Dr. Kyle Murray

Dr. Ian Montgomerie

Professor Alberta School of Business, University of Alberta

Management Consultant

Dr. Kyle Murray is an Associate Professor of Marketing and the Director of the School of Retailing at the Alberta School of Business. His research focuses on human decision making, with an emphasis on the choices that we make as consumers. His work in this area has been widely published in leading academic journals and has been featured in a number of book chapters and newspaper articles. Kyle has consulted for a number of organizations including the Competition Bureau, General Motors, Industry Canada, Johnson and Johnson, and Microsoft.

Dr. Ian Montgomerie has been consulting in the area of strategic management for over 15 years and has experience in policy development, consultation, and strategic planning with the Alberta Government. Ian has expertise in public involvement, strategic management, policy development, research design, and group facilitation.

SEMDP

Senior & Executive Manager’s Development Program

45

Public Policy

What will you learn:

Topics covered:

In this course, you will learn about policy theory; the characteristics of ‘good’ public policy; individual and organizational skills and resources required for strong public policy capacity and that public policy is a series of choices that determine ‘who gets what.’ This course is a response to the Alberta Government’s commitment to strengthen its policy capacity and, in this respect, to make its public service the best in Canada.

• The concept of agenda setting and its impact on policy development • Consideration of the Canadian and global context for policy development and implementation and its effects on Alberta and beyond • Choice and consequences of different policy delivery options • Implementation models and their requirements • Comparison of strengths and weaknesses of various widely used evaluation techniques • Ethics and values in evaluating public policy • The skills needed by individuals and governments in building policy capacity in the 21st century

Instructors Instructor

46

2 days

$990

Dr. Allan Tupper

Dr. Roger Palmer

Professor University of British Columbia

Management Consultant

Dr. Allan Tupper’s teaching and research interests include Canadian politics and public policy and federal-provincial relations. Dr. Tupper served as co-chair of the Advisory Committee on National Affairs to Hon. Ralph Klein and as a member of the Premier of Alberta’s Task Force on Governance of Provincial Agencies, Boards and Commissions. He was awarded the Lt. Governor Medal for Excellence in Public Service and the IPAC Award for Teaching Excellence in Public Administration.

After a distinguished career as a teacher and school administrator with Edmonton Public Schools, Dr. Palmer served as Assistant Deputy Minister responsible for Student Programs. Throughout his career he worked as Deputy Minister of Alberta Education, Alberta Innovation and Science, Alberta Environment, and Alberta Health and Wellness. He held the position of the Interim Dean of the School of Public Health at the University of Alberta for three years and then moved to the School of Business as Director, MBA, Policy and Public Management Specialization. He is now president of his own management consulting company with clients in healthcare, and government.

Register at www.executiveeducation.ca

The Social Environment

What will you learn:

Topics covered:

You will explore key features of Alberta’s social environment, highlighting how social patterns and public opinion both influence and are affected by public policy. You will have an opportunity to examine some of the key demographic, educational, health, family, and labour market trends in Alberta and Canada, and to consider the implications of these trends for policy and the quality of life of Albertans. In addition to examining social patterns and trends, you will also explore current issues such as the value of higher education, privatization, family and work, quality of life, and health care.

• The demographic trends reshaping Alberta and Canada • Shifts and stability in public opinion, attitudes and values concerning issues such as the importance of family; public policy priorities; and the role government should take in health care, education, social welfare and other social issues • Changing family patterns, including trends in marriage, divorce, and family composition • Labour market trends, workplace considerations, and future needs in relation to Alberta’s rapidly changing economy • The impact of technological change on Alberta workers

Instructor

3 days

$1050

Dr. Roger Palmer Management Consultant After a distinguished career as a teacher and school administrator with Edmonton Public Schools, Dr. Palmer served as Assistant Deputy Minister responsible for Student Programs. Throughout his career he worked as Deputy Minister of Alberta Education, Alberta Innovation and Science, Alberta Environment, and Alberta Health and Wellness. He held the position of the Interim Dean of the School of Public Health at the University of Alberta for three years and then moved to the School of Business as Director, MBA, Policy and Public Management Specialization. He is now president of his own management consulting company with clients in healthcare, and government.

SEMDP

Senior & Executive Manager’s Development Program

47

Strategic Human Resource Management

What will you learn:

Topics covered:

Does the HR component of your role seem complex or daunting?

In this session, you will learn how to approach the ‘people’ aspects of your leadership portfolio from a more strategic perspective. You will work collaboratively with colleagues from across the government as you examine how to develop, retain and attract people with the right skills and motivation to enable both their individual success and progress towards your branch and/or department objectives. You will look at HR from a career life cycle perspective, from initial hire through to succession planning, and explore how to balance the day-to-day realities of life in the GoA.

• Defining strategic HR from a practical perspective • The process of HR planning in your branch or department • How to attract, hire and retain: from the plan to the interview to the position • Career development for staff • Performance management in the new age: how to enable the success of your staff • Rewards and recognition: maximizing the possibilities while appreciating the constraints • Succession planning: defining critical positions and positioning for the future

Instructor Drew Bird

3 days

$1050

New Instructor

Management Consultant Drew has worked with organizations in Canada, the US, and the UK, including Microsoft, the London Stock Exchange, the Bank of England, the United Nations, and Osborne-McGraw-Hill. Drew holds an MSc (Distinction) in Organizational Psychology from the University of London, England, and an MA in Leadership from Royal Roads University in Victoria, Canada. Combining hands-on senior leadership expertise with evidence-informed approaches, Drew’s experience spans a wide variety of fields related to the identification, development, and engagement of today’s leaders and team members.

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Register at www.executiveeducation.ca

Strategic Leadership for Today’s Senior Executive

What will you learn:

Topics covered:

More than any other factor, leadership affects the success or failure of any enterprise. In the public sector expectations are changing: citizens want more participation in public policy formulation, more accountability for results, and more integrative thinking. Governments are expected to think and act strategically, across large systems and over the long term. In order to raise the bar and meet stakeholders’ expectations, public leaders must lead differently. In this course, you will learn how to increase your personal effectiveness as a leader, build your organization’s leadership capacity, enhance strategic and system thinking and enable action across the APS.

• Contrasting leadership and management • Individual leadership: The Making of a Leader • Organizational leadership: Building Leading Organizations • Collective Leadership: Demystifying strategic and systems thinking • Strategic and systems thinking and action • How to apply leadership methods to the APS strategic framework: values, vision, mission, priorities and workforce plan • Develop action plans for moving forward and adopt best practices from across the country

Instructor

3 days

$1500

Françoise Morissette Professor Queen’s University Françoise has been a Faculty Member at Queen’s University since 1994 and was made a fellow in 2006. Her focus is on leadership development for senior executives in the provincial Government. As a consultant, Françoise is a major contributor to the field of Organizational Development. Her practice takes her within Canada and internationally. Her main area of expertise is Leadership Development. Through a variety of interventions, she helps leaders, organizations and communities enhance their leadership capacity. She is a much in demand speaker in both official languages and regularly presents at major conferences across the country and abroad.

SEMDP

Senior & Executive Manager’s Development Program

49

Transformational Leadership: Building a Leadership Culture What will you learn:

Topics covered:

This course guides you to establish the necessary on-going habits and processes to ensure that you commit to continuously improve your leadership abilities. You will return after approximately six weeks to report on your further understanding of yourself as an improving leader and will receive more detailed self awareness through the use of a 360-degree assessment tool (i.e. The Leadership Practices Inventory).

• Determine the founding principles and concepts of leadership • Explore the five leadership practices as presented by Jim Kouzes and Dr. Barry Posner in their book entitled The Leadership Challenge • Develop personal improvement strategies for each of the leadership practices • Create a personal leadership development plan • Commit to the continuous improvement of leadership abilities

Instructor

3 days

$1050

Dr. Barry Mitchelson Management Consultant and Professor Emeritus Alberta School of Business, University of Alberta Dr. Barry Mitchelson has devoted the last twenty five years of his professional life to gaining a better understanding of leadership and how individuals can improve as leaders. Through his experiences as a university basketball coach, a professor specializing in leadership development and organizational change, a consultant to private, public and not-for-profit organizations and a Deputy Minister of a multi-faceted provincial ministry, Barry has concluded that we all can improve as leaders.

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Register at www.executiveeducation.ca

The Value of Innovation and Knowledge Management

What will you learn:

Topics covered:

As executives begin to explore leadership approaches that emphasize innovation and knowledge management, there is often a realization that new leadership strategies are required. In this course, you will learn two interrelated themes: creating, applying and sharing knowledge in a systematic manner, and developing a culture and capacity for innovation. You will also focus on the strategic management of knowledge and innovation within a public sector setting. You will explore principles of innovation and knowledge management as well as develop approaches to enhance your own organizational practices.

• The value and complexity of knowledge and knowledge management • The principles of strategic innovation • Knowledge management tools, technologies and applications • Encouraging and supporting innovation and knowledge creation, and sharing activities • Identifying opportunities to enhance innovation and knowledge management within individual organizational settings

Instructors

2 days

$700

Dave McGarva

Dr. Kirby Wright

Management Consultant

Management Consultant

Dave McGarva is a Certified Management Consultant (CMC) with over 12 years of experience consulting to both the public and private sectors. His expertise is in the areas of business process redesign, knowledge management, capital asset reinvestment planning, activity based costing, performance measurement and organizational reviews.

Dr. Kirby Wright’s professional and academic interests are in knowledge management (KM), innovation, and workplace learning, in public and private organizations. He specializes in developing KM strategies, designing communities of practice and knowledge networks, supporting personal knowledge management and enhancing evidence-based decision making and practice. He served as Assistant Deputy Minister for Municipal Affairs with the Government of Saskatchewan.

SEMDP

Senior & Executive Manager’s Development Program

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Corporate Executive Development Competency Sessions

Course Name

Page

Course Name

Page

Building Strategic Relationships (2 DAYS)

54

Results Orientation (2 DAYS)

57

Leadership (2 DAYS)

55

Strategic Thinking (2 DAYS)

58

Resource Management (2 DAYS)

56

Course Registration opens: April 3, 2013

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Course Name

Start Date

Number of Days

Price

Building Strategic Relationships

Nov. 21-22, 2013

2

$790

Leadership

Mar. 10-11, 2014

2

$790

Resource Management

Feb. 12-13, 2014

2

$790

Results Orientation

Jan. 13-14, 2014

2

$790

Strategic Thinking

Oct. 21-22, 2013

2

$790

Competencies The Alberta Public Service will be releasing a new competency model in 2013. Please visit www.chr.alberta.ca for information on the competency model and www.executiveeducation.ca for information about how MDP, SEMDP and CED courses can help you develop these competencies.

The Corporate Executive Development Competency Sessions are for members of Alberta’s public service ministries, agencies, boards and commissions.

Leadership

• Positively influencing people and events in a leadership role

Relationship Building

• Developing and maintaining win/win relationships and partnerships

Audience

Resource Management

• Executive Managers • Senior Manager Graduates of SEMDP, as part of the post-graduate program.

• Effectively managing internal and external resources to achieve organizational goals

Results Orientation

• Knowing which results are important, and focusing resources to achieve them in alignment with the goals of the organization

For more information, please reference p. 59, or visit www.executiveeducation.ca

Strategic Thinking

• Taking a broad scale, long-term view, assessing options and implications

CED

Corporate Executive Development Competency Sessions

53

Building Strategic Relationships

What will you learn:

Topics covered:

Effective delivery of government services is highly dependent on forming and using strategic relationships. In this session, you will have the opportunity to work on your own “real world” examples applying proven best practices to form, manage, regenerate and innovate strategic relationships in your organization. You will work interactively, applying the most effective principles and methodologies, resulting in the development of action plans to achieve breakthrough results to create collaborative relationships.

• Developing the strategy • Critical leadership issues • The architecture of trust • Negotiating a strategic relationship • Managing strategic relationships in complex organizations

Instructor

2 days

$790

Robert Porter Lynch Management Consultant Mr. Lynch holds a Master’s degree in Organizational Development from Harvard University and a bachelor degree in International Relations from Brown University. He has acted as negotiations coach for scores of alliances and often speaks before international and domestic business groups. He has appeared on television and radio, and syndicated tape distribution and has authored an award winning book and best seller on building corporate alliances and collaboration. He has been recognized for his ground-breaking work in creating “alliance architecture,” and the profession’s first benchmarking studies.

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Mr. Lynch is founding Chairman of the Association of Strategic Alliance Professionals and serves as advisor to numerous technology companies. He is a faculty member of the American Management Association and teaches alliance courses at the Universities of Alberta, British Columbia, and San Diego.

Register at www.executiveeducation.ca

Leadership

What will you learn:

Topics covered:

In today’s world, senior public leaders must demonstrate strong consultative, strategic and systems thinking capabilities. In order to raise the bar, public leaders must think and act across entire systems. This program explores new leadership competencies and showcases a wide range of best practices to adopt or adapt. You will learn strategies to align consultative processes, strategic planning and systems thinking in order to deliver on GOA’s Priorities, ways to enhance and leverage leadership capacity across the APS, now and for the future, at the individual, organizational and collective levels, and the best public leadership practices from across the country and the world.

• Importance of Leadership: the # 1 critical success factor • Leadership Today: what is new? Implications for public servants and for elected officials • New leadership skills: Systems Thinking; Best Practice Illustration: Ending homelessness in Alberta • New Leadership Skills: Partnering & Agility; Best Practice Central Okanagan Valley Integrated Transportation System • New Leadership Skills: Innovation; Best Practice: Australian Government National Innovation Strategy • Enhancing Leadership Capacity through an integrated, systemic approach: Best Practice: Succession Planning for Government Executives in the state of Victoria, Australia • The need for Talent Development Infrastructures; Best Practice: Canadian Hockey System

Instructor

2 days

$790

Françoise Morissette Professor Queen’s University Françoise has been a Faculty Member at Queen’s University since 1994 and was made a fellow in 2006. Her focus is on leadership development for senior executives in the provincial Government. As a consultant, Françoise is a major contributor to the field of Organizational Development. Her practice takes her within Canada and internationally. Her main area of expertise is Leadership Development. Through a variety of interventions, she helps leaders, organizations and communities enhance their leadership capacity. She is a much in demand speaker in both official languages and regularly presents at major conferences across the country and abroad.

CED

Corporate Executive Development Competency Sessions

55

Resource Management

What will you learn:

Topics covered:

This session will provide an overall framework for innovative value creation in the organization, focusing on increasing value, improving performance, lowering cost, and managing risks. You will be provided with frameworks for understanding how value is created in an organization and how resources should be allocated to maximize value creation. You will learn creative thinking tools that focus on strategic innovation. This session will have a special focus on the role of information technology.

• Value creation and innovation • Collaboration • Vision and strategy, resources and stakeholders • Performance and metrics • Knowledge and skills • Projects and processes • Managing risk

Instructors

56

2 days

$790

Dr. Ray Patterson

Dr. Erik Rolland

Professor Alberta School of Business, University of Alberta

Associate Professor University of California

Dr. Ray Patterson is the Alberta School of Business Fellow in Management Information Systems, and is a member of the Accounting and Management Information Systems faculty at the University of Alberta. He conducts research in the fields of health care, information systems, operations management and service science.

Dr. Erik Rolland is Professor of Information Systems in the Department of Accounting and Information Systems at the School of Business Administration at the University of California at Riverside. He spends most of his time researching topics related to management and technology, the electronic economy, service and healthcare management, and modeling of complex business problems.

Register at www.executiveeducation.ca

Results Orientation

What will you learn:

Topics covered:

This session covers the strategic and operational aspects of results-based management in the Alberta Public Service. You will review a results-oriented approach as a tool for motivating and communicating with staff about high-level issues within their department. The session will also emphasize the strategic importance of results reporting as the foundation of accountability between government and citizens. As well, you will examine your operational role in ensuring results reporting and results management are technically sound.

• Leadership - the “tone from the top” determines how well a results-orientation culture will be embedded within a department • What are results anyway?

• The link with accountability - when does accountability for results work well? When does it fail?

• Public service realities - how does results-orientation play out against the realities in which public service executives operate?

Instructor

2 days

$790

Dr. Roger Palmer Management Consultant After a distinguished career as a teacher and school administrator with Edmonton Public Schools, Dr. Palmer served as Assistant Deputy Minister responsible for Student Programs. Throughout his career he worked as Deputy Minister of Alberta Education, Alberta Innovation and Science, Alberta Environment, and Alberta Health and Wellness. He held the position of the Interim Dean of the School of Public Health at the University of Alberta for three years and then moved to the School of Business as Director, MBA, Policy and Public Management Specialization. He is now president of his own management consulting company with clients in healthcare, and government.

CED

Corporate Executive Development Competency Sessions

57

Strategic Thinking

What will you learn:

Topics covered:

This session will present a provocative and pragmatic approach to strategic thinking and focuses on contemporary strategic challenges within the public sector. You will be provided with the key tools, techniques and frameworks to assist in broadening your perspective on policy issues.

• Strategic thinking - distinguishing between strategy, strategic thinking, and strategic management; creating public value; relating strategy to public policy • Tools and techniques to assist strategic thinking - STEEP analysis, SWOT analysis, scenario planning • Tools and techniques for managing your external and internal environments • External environments: stakeholder analysis, managing external legitimacy, cooperative strategies • Internal environments: resources, capabilities and core competencies, leadership, managing internal legitimacy

Instructor

2 days

$790

Dr. Roger Palmer Management Consultant After a distinguished career as a teacher and school administrator with Edmonton Public Schools, Dr. Palmer served as Assistant Deputy Minister responsible for Student Programs. Throughout his career he worked as Deputy Minister of Alberta Education, Alberta Innovation and Science, Alberta Environment, and Alberta Health and Wellness. He held the position of the Interim Dean of the School of Public Health at the University of Alberta for three years and then moved to the School of Business as Director, MBA, Policy and Public Management Specialization. He is now president of his own management consulting company with clients in healthcare, and government.

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Register at www.executiveeducation.ca

Advisory Committee

Administration

FAQs

The Alberta Government Management Programs receives input and direction from an Advisory Committee of senior government officials, instructors, program directors, and participant representatives.

The Management Programs are delivered in partnership between the Alberta School of Business, Executive Education and Corporate Human Resources, Alberta Government.

How do I register?

The Advisory Committee helps ensure that the programs are well-aligned with the Alberta Government context and emerging trends in education.

Executive Education Alberta School of Business www.executiveeducation.ca 780-492-4896 Corporate Human Resources Alberta Government www.chr.alberta.ca/mdp www.chr.alberta.ca/semdp www.chr.alberta.ca/ced

To register, visit www.executiveeducation.ca If you are registering for the first time, you will need to create an Executive Education profile. Please include your full contact details including your ministry when updating your profile. You will receive an automated email confirming your registration was received.

The course I would like to take is full. How does the waitlist work?

Waitlisted participants will be moved into available seats in their order of registration.

If you are waitlisted for a course and cannot attend, please withdraw yourself from the course, as per the normal cancellation process.

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How many credits is each class worth?

Each day of programming is one credit – for example, a three day class is worth three credits. 80% attendance is required for credit to be awarded. Partial credit will not be awarded for partial attendance.

How can I graduate?

The Management Development Program and Senior & Executive Managers’ Development Program each require 19 credits to graduate and receive your certificate. The Corporate Executive Development Competency Sessions require all five courses to be completed to graduate and receive your certificate. Executive Education hosts a Graduation Ceremony for all the programs in June.

Which courses have I completed and for how many credits?

A complete listing of your courses and the credits received for them may be found 60

on your profile on the online registration system. Once you have logged in click on “my training history” under the actions heading then click on “print training record”, again under the actions heading. This will bring up all statuses you have received in any class.

Are there learning opportunities after I have graduated?

Yes! You are welcome to continue enrolling in your program, in courses that meet your learning and development needs. You may also be eligible for the Post-Graduate Program.

Am I eligible for the Post-Graduate Program?

As a manager who has graduated from the Management Development Program, you are eligible to enrol in available Senior & Executive Managers’ Development Program courses.

As a senior manager who has graduated from the Senior & Executive Managers’ Development Program, you are eligible to enrol in available Corporate Executive Development Competency Sessions.

For more information, please visit www.executiveeducation.ca

I am interested in the Alberta MBA at the Alberta School of Business. Does my certificate transfer?

Completion of the Management Development Program earns three credits towards the electives in the Alberta MBA program.

Completion of the Senior & Executive Manager’s Development Program earns six credits towards the electives in the Alberta MBA program.

For more information on the Alberta MBA, please visit www.mba.net

Cancellation Policy If you are registered but find that you are unable to attend, you have the following cancellation options:

21 or more calendar days before the course start date: You may withdraw from the course via the online registration system with no penalty.

Within 21 calendar days of the course start date: You will be required to pay 100% of the course fee.

After course start date: Non-attendance or partial attendance will result in no credits awarded and 100% of course fee charged.

Substitutions are allowed for the same course at any time prior to the course start date without incurring any fees. However, Executive Education must be notified via email of the substitution prior to the course start date.

Credits for courses are granted based on full attendance of the class dates. In the event you are unable to attend the entire course, make-up days will be allowed in the next available offering of the same course. There is a fee of $150.00 per make-up day (to a maximum of $500.00).

Approval and registration for make-up days must be obtained through Executive Education. Make-up days must be requested within 90 days of the course. Requests for make-up days will not be approved if received more than 90 days after the course date.

Subject to change. Please visit website for most current information.

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The

momentum of our province is driven by the talent of our workforce, and your dedication and energy cannot be understated. As supervisors, managers, and senior and executive professionals in the Alberta Government, you are tasked with achieving the results that move our province forward, positioning Alberta as a leader in Canada and around the world.

For all leaders, ongoing executive education provides an opportunity to grow, network, and keep an organization poised for success. The ever changing and distinct needs of public service management are understood as fundamental factors in the design of our leadership programs, resulting in continuous review to ensure they maintain their relevance and value for senior and executive managers.

Built on a shared commitment to leadership development and lifelong learning, the Management Development Program, the Senior & Executive Managers’ Development Program and the Corporate Executive Development Competency Sessions represent a unique educational collaboration recognized as an exemplary model to meet the long-term needs of the Alberta public service.

I invite you to explore the options within these pages, and to include these offerings in your learning plan for the upcoming year. Your participation will add tremendous value to a legacy of programming which challenges and inspires. Through this commitment to knowledge, you will help lay the foundation of success for future generations of Albertans.

Dr. Joseph Doucet Stanley A. Milner Professor and Interim Dean Alberta School of Business University of Alberta

www.chr.alberta.ca/mdp

www.chr.alberta.ca/semdp

www.chr.alberta.ca/ced