GRAM 106 - Leopoldo 10A
University of the Potomac Course Syllabus Course Number: Course Title: Credits: Instructor Name: Instructor Email Address: Instructor Phone Number: Office Hours: Campus: Term / Dates: Class Day / Time:
GRAM 106 Vocabulary for Business 1 48 Clock Hours Professor Geraldine Leopoldo, M.A. geraldine.leopoldo@potomac.edu (312) 956-9489 voice/text Mondays - Thursdays 8 am or by appointment
Chicago Loop - HYBRID Term 10A: 8/31/2020 to 10/25/2020 Tuesdays - 9:40 am - 4:20 pm
Course Description: This course is designed to provide students with essential vocabulary of business areas such as human resources, quality, strategy, logistics, IT, marketing, finance, corporate responsibility and the global economy. The emphasis is on language related to today’s important, and sometimes controversial, business issues. Prerequisite/Placement: ELPA106 Course Learning Outcomes: By the end of the course students will be able to: ● Improve their understanding of words and expressions used in today’s business environments ● Effectively use language skills that are necessary for doing business across cultures ● Develop business writing skills, edit and check their writing to be more accurate and more effective Textbook Information: Business Vocabulary in Use, 3rd Edition by B. Cambridge University Press. ISBN: 978-1316628232. The above textbook is an essential part of the course and must be brought to each class. Students who do not have the book after the 2nd class session will not be allowed to attend class or will have points deducted.
1
GRAM 106 - Leopoldo 10A
Ordering Textbooks: Textbooks are available through the eCampus web portal. To order your books for the 10A Term, follow these instructions: 1. Login to:
https://potomac.ecampus.com/shop-by-course
2. SELECT A SEMESTER: "SECTION 10A 2020 Chicago Campus" 3. SELECT A DEPARTMENT: Select one of the following options depending on your course ELPA, ELPG, ELPT, or GRAM 4. Once you have selected the course type, select your course from the options provided. 5. When you select a course, the row will be highlighted and confirmed with a check mark. NOTE: You can select more than one course. 6. Click the CONTINUE button once you've selected your courses. 7. The textbook, purchasing options, and price will appear. NOTE: If an ebook is available, we strongly suggest this as an option since book deliveries will be delayed due to COVID-19. 8. Make your purchase using credit card or PayPal options. Students are able to rent their textbook, if this option is listed on the eCampus webpage. Students should select the book and see if this option is there. Renting can save over the cost of purchasing: ● When checking out, even if paying with Financial Aid, you will need to provide a valid debit or credit card as collateral. ● Remembering the due date is the customer's responsibility - it is visible when ordering, and in your Account at the Online Bookstore anytime. The rental book (s) must come back to us on time and in resalable condition. ● Ship your rental book back by the rental due date using the prepaid UPS label available in your account at the Online Bookstore. If you want to purchase it, or extend the rental period, you can do that in your account as well. More questions - please visit the Help Desk online or call us at 1-877-284-6744 You may also contact your Professor or Student Services at il.studentservices@potomac.edu if you have any questions.
2
GRAM 106 - Leopoldo 10A
Academic Policies and Procedures: All academic and non-academic policies and procedures are available in the ​University of the Potomac course catalog​. For information on attendance, academic integrity, plagiarism, copyright infringement, or any other academic and non-academic policies or procedures, please refer to the University catalog. Methods of Instruction: A variety of instructional techniques will be used in this course including lectures, discussions, and activities. The instructor will lead discussions of course theory and may include other assigned readings, case studies, team exercises, and group or individual projects. Note that the Class Outline is subject to change/adjust and additional assignments may be made as the course progresses. Final Grading Elements: Participation, Discussions, Assessments, Quizzes & Assignments Session 1 Session 2 Session 3 Session 4 - Midterm Session 5 Session 6 Session 7 Session 8 - Final Exam Total
Total Points 100 100 100 200 100 100 100 200 1,000
% Points 10% 10% 10% 20% 10% 10% 10% 20% 100%
Grading Scale: Letter
Quality
Percentage
A
4.00
90% - 100%
B
3.00
80 % - 89%
C
2.00
70% - 79%
D
1.00
60% - 69%
F
0.00
0% - 59%
3
GRAM 106 - Leopoldo 10A
Makeup Assignments: Students may be allowed to make up missed assignments at instructor’s discretion with exception of midterm and final exams. Students who miss a midterm or a final exam due to a medical emergency must submit a doctor’s note for approval by the Academic Dean. If approved, the instructor will submit a request for testing to the Academic Affairs staff who will schedule and proctor the exam. TURNING IN ASSIGNMENTS AND E-MAIL PROCEDURES Sending Assignments All homework assignments must be submitted through the Moodle Room. Students will lose 10% per day for late assignments up to 3 days. After 3 days, assignments will not be accepted and a zero will be recorded. Exceptions can be arranged if the instructor is contacted ahead of time. Exceptions will also be made for documented emergencies. General Email When sending emails please identify yourself fully by your name and class, not simply by an email address. In all emails sent to your instructor and/or other members of the class it is expected that students follow rules of common courtesy in all email messages. If any email is deemed inappropriate or offensive, they will be forwarded to an online administrator and appropriate action will be taken, not excluding expulsion from the course. Your University of the Potomac email is the preferred email for communication, let your instructor know and/or contact IT support at helpdesk@potomac.edu if you are having trouble accessing your student account and messages. Composing Email It is suggested that students compose emails on their computer using a word processor program like Microsoft Word first or Google Docs, then copy and paste them into an email messaging system on the Learning Management System. This way, students can retain a copy of all email communications and avoid unexpected email wipeouts. Responding to Email Most instructors will check their email Monday through Sunday. Online instructors are expected to respond to student questions within 24 hours. In the event of extenuating circumstances, the school will make every attempt to be sure the student has a response within a reasonable timeframe. Safeguards It is recommended that you backup your work and even make a hard copy for your personal record.
4
GRAM 106 - Leopoldo 10A
INSTITUTIONAL INFORMATION Academic Integrity and Ethics The goal of the Academic Integrity Policy is to define what constitutes appropriate research and reporting methodologies in the academic community and to provide assurance that each student is able to work in an atmosphere free of intellectual dishonesty. Breaches of the Academic Integrity Policy are considered serious violations of trust and may result in censure, failure, or dismissal from the University. Academic Integrity and Ethics (continued) Academic dishonesty may take many forms, and each is considered an equally serious offense. For example: Plagiarism includes the intentional use or representation of the thoughts, ideas, of words of another as one’s own work in any assignment including the paraphrasing of information, the duplication of an author’s words or ideas without identifying the source and the failure to properly cite quoted material. Cheating includes the intentional giving or receiving (or attempts thereof) of any assistance not authorized in advance by the instructor, including the use of notes, copying or prior knowledge of examination materials. Plagiarism Detection Software To help provide an environment conducive to academic integrity, Potomac uses plagiarism detection software. Your instructor may use this software to make sure that no portion of an essay, research paper, or any writing assignment has been plagiarized from another source. Any student caught cheating or plagiarizing will receive a failing grade for the assignment and possibly for the course. For additional information on Academic Integrity and Ethics a t Potomac, please see the current Academic Catalog. Learning Resource Center Students may access the Potomac College Learning Resource Center via the internet. The Learning Resource Center will provide you access to all of the electronic resources available through University of the Potomac. Library Services Contact the Library: By phone - 202-274-2331 or 1-888-686-0876 ext 2331 By email – library@potomac.edu 5
GRAM 106 - Leopoldo 10A
There are links for ALL of our electronic resources in the Moodle Room via the student resources link. Writing Style Potomac students are required to use the writing format of the American Psychological Association Sixth Edition (APA) in all formal writing assignments. Tutoring SMARTHINKING is a tutoring service that offers academic support. This service will connect you to a tutor anytime, from any internet connection. For Smarthinking.com access, please contact the librarian for registration information. Contact the library: By phone - 202-274-2331 or 1-888-686-0876 ext 2331 By email – library@potomac.edu Please check directly with your Professor or with Student Support Services if you are interested in tutoring services. ONLINE ATTENDANCE & PARTICIPATION Students are expected to arrive at each class online lecture session on time and to stay for the entire duration of class. Students who miss more than 30 minutes of class due to coming in late, leaving early, or taking unscheduled breaks will be marked absent. Full-time program of study in the ESL program consists of 18 hours per week: 8 hours of Lecture (Listening & Speaking, Reading or Writing), 6 hours of Grammar, and 4 hours of Professional Tracks Workshops (Academic English, Business, Computer Technology, Hospitality & Tourism, and Healthcare & Medicine). International Students are required to attend 18 hours each week in order to maintain their status. Students must maintain a minimum of 80% attendance in order to satisfy Satisfactory Academic Progress requirements. Students who do not meet a minimum of 80% attendance requirement will receive an F grade for the course. Students are required to attend an hour and a half lecture class on Google Meet. Assignments must be turned in on a timely manner according to instructions made by your instructor, and there are also two attendance windows each week of a session to perform on MOODLE: ● First – midnight Sunday through midnight Wednesday, and ● Second – midnight Wednesday through midnight Sunday 6
GRAM 106 - Leopoldo 10A
Participation in any one of the course activities during each attendance window will be considered as attendance. Please contact your faculty directly for specifics on participation expectations. For additional information on Attendance please see The University’s Academic Catalog. English in the Classroom: University of the Potomac serves students from over 65 countries around the world. English is the international language that brings them together. Speaking only English in the classroom will help you learn English faster. It is also a sign of respect to those who do not speak your native language. Students are asked to speak only English in the classroom. Students who violate this policy and disrupt the learning process will be reported to Academic Affairs. Students with Disabilities Students wishing to avail themselves of special accommodations under the Americans with Disabilities Act must disclose special needs at time of admissions; accordingly, every effort is made to make reasonable accommodations. Certain programs may require manual dexterity. Please consult a campus Admissions Office for further information. For physically challenged students, Potomac is located on ground level or has appropriate elevator service with ramps to facilitate easy entry. Restrooms are equipped with wide doorways and bars to ensure accessibility. If a student wishes to request academic adjustment or auxiliary aids, please contact the Disabilities Coordinator. They may request academic adjustments or auxiliary aids at any time. Campus Security Potomac is committed to providing a safe environment for students to learn and staff to work. A copy of the latest campus security report and details on how to report a crime are available online at http://student.potomac.edu Chicago Campus Contact Information: Location: Chicago Loop 828 South Wabash Avenue Chicago, IL 60659 Phone: 773-866-0111
Office of Student & Retention Services: il.studentservices@potomac.edu Website: https://potomac.edu/locations/chicago-university/ 7
GRAM 106 - Leopoldo 10A
Course Outline - Term: 10A
Title: GRAM 053 - Test Preparation Grammar 1
Instructor: Prof. Geraldine Leopoldo, M.A
Days & Times: Tuesdays, 9:40am - 4:20pm
Meet Link : https://meet.google.com/onx-hatb-sqa
AM Lecture: 9:40 am - 10:10 am
PM Lecture: 1:20 pm - 2:50 pm
(same link will be used for both 1.5 hour lecture times AM & PM and throughout the course of the term) #
W e e k 1
Session
Topics
Session 1 9/1/2020
The Human Dimension - 1. Job satisfaction: My work is so rewarding; I like the teamwork; I like the perks - 2. Management styles 1: Motivation 1; Motivation 2; Theory X and Theory Y - 3. Management styles 2: Hygiene factors; Motivator factors; Empowerment;
Session 2 9/1/2020
Session 3 9/8/2020
W e e k 2
Session 4 9/8/2020
The Human Dimension - 4. Job satisfaction: My work is so rewarding; I like the teamwork; I like the perks - 5. Management styles 1: Motivation 1; Motivation 2; Theory X and Theory Y - 6. Management styles 2: Hygiene factors; Motivator factors; Empowerment; - 7. Managing talent 1: Talent; Recruiting talent; Managing talent - 8. Managing talent 2: Talent management 1; Talent management 2; Mentoring and coaching - 9. Team building: Teams; Team players; Stages of team life - 10. The right skills: Hard and soft skills; Emotional intelligence 1; Emotional intelligence 2 - 11. Equality and diversity: Equality; Diversity; Word combinations with ‘diversity’ Quality - 12. What is quality? Quality in manufacturing; Quality in services; Widening the definition of quality
Moodle Discussion Questions DQ1.1: DQ1.1:
Update your Moodle Profile and create a Brief Bio. (100 word min). DQ 1.2: Think about the job you would like to have. Do you, or would you, work on your own, or as part of a team? Which do you prefer?
DQ 2.1: Is there a formal or informal mentoring system in your school or organization? If so, how does it work? DQ 2.2: Write a description of the soft skills required for your job or the one you would like.
Assignment 1
8
GRAM 106 - Leopoldo 10A #
Session
Topics
Session 5 9/15/2020
- 13. Quality standards: Standards and certification; ISO 9000 and others; - 14. Quality and people: Investors in people; The EFQM Excellence Model; - 15. Striving for perfection: Benchmarking and best practice; Six Sigma Quality;
Session 6 9/15/2020
Competitive strategy - 16. Strategic thinking: Strategy; Word combinations with ‘strategic’; Companies and markets; - 17. Competition: Competition; ‘Competing’ and ‘Competitive’; - 18. Companies and their industries: Competitive forces; SWOT analysis; Be good at something; Assignment 2 19. Key strategic issues: Industries and their players; Mergers and Acquisitions (M&A); Make or Buy?; 20. Innovation: Innovation and the development process; Pioneers and followers; Shakeout and consolidation; 21. Preparing for the future: Scenario planning; Futurology; Risk Management;
W e e k 3
Session 7 9/22/2020 W e e k 4 Session 8 9/22/2020
Midterm Exam
Session 9 9/29/2020
Marketing - 22. The four Ps and Beyond: The four Ps; Three more Ps; - 23. Customer satisfaction: The four Cs; Customer expectations; Customer dissatisfaction; - 24. Knowing your customers 1: Market intelligence and market research; Research stages; Marketing plans; - 25. Knowing your customers 2: Segmentation; Customer groups; New technologies, new concerns; - 26. Knowing your customers 3: Data and databases; Customer relationship management; - 27. Brands and Branding: Brand equity; Brand positioning and differentiation; Brand stretching;
W e e k 5 Session 10 9/29/2020
Moodle Discussion Questions DQ 3.1Find out about an organization that has adopted standards like ISO 9000. Identify one of the ways in which this has changed the way the company works. DQ 3.2: Think about the organization you want to work for. Look at its website and find its mission statement. If it doesn’t have one, what would you suggest?
DQ 4.1: Research a recent merger or takeover. What benefits were claimed for it at the time? Have they materialized?
DQ 4.2: Provide a
3-2-1 Reflection on presentations made by your classmates. DQ 5.1: Think of a product you bought recently. Describe your purchase in terms of the four Ps on page 54.
DQ 5.2: Think about an organization you want to work for. What kind of information does it hold about its customers? How does it get the information? 9
GRAM 106 - Leopoldo 10A
W e e k 6
Session 11 10/6/2020
Session 12 10/6/2020
W e e k 7
Session 13 10/13/2020
Session 14 10/13/2020
W e e k 8
Session 13 10/19/2020
- 28. Global Brands: Steps abroad 1; Steps abroad 2; Think global, act local?; Logistics - 29. Supply chain management: Manufacturing; Vertical integration; Retailing; - 30. Logistics: Logistics; Word combinations with ‘logistical’; Reverse logistics; - 31. Outsourcing and Offshoring: Outsourcing; Business process outsourcing; Offshoring;
The Internet and Its Uses - 32. The evolving Web 1: Broadband Internet; Mobile Internet; Moore’s Law; - 33. The evolving Web 2: Web 2.0; Keeping in touch; Website attractiveness; - 34. Knowledge and the Internet: Knowledge creation; Intranets; Global communities; Assignment 3 - 35. Internet security: Attack and defense; Cybercrime; Privacy and Confidentiality; - 36. Internet selling: E-commerce; B2C; B2B; - 37. Intellectual property: Downloading; Copyright infringement; Digital rights management; - 13. Quality standards: Standards and certification; ISO 9000 and others; - 14. Quality and people: Investors in people; The EFQM Excellence Model; - 15. Striving for perfection: Benchmarking and best practice; Six Sigma Quality; Review
Session 14 10/19/2020
Revised: 8/15/2020
Final Presentations
How does it use the information? DQ 6.1: Describe the main exporters in your country, where they export to, what they export, etc.Is outsourcing an issue in your country? Why? Why not? Give examples. DQ 6.2: What kind of device do you usually use to access the internet? What sort of services do you typically access - for example shopping, entertainment, etc? DQ 7.1:Do you feel safe using internet banking?
DQ 7.2: Why do companies spend money on making their annual reports look attractive? Who are they intended for? DQ 8.1:Provide a self critique and tell about the most valuable things you learned from our course and your plan for continuing to develop your English skills.
Created & Approved by: Academic Team
10