24 minute read
shipper speaks
In today’s technol- ogy-driven world, by standardising resource management processes, companies can improve vis - ibility and control, which in turn can lead to significant benefits for their business. As companies manage a network of projects, they must be able to allocate the resources available in the most efficient way possible, always bearing in mind that they have to achieve the final goal- optimised service levels and enhanced cus - tomer satisfaction. Bhupen- dra Kumar, Head– Logistics, IOL Chemicals & Pharma - ceuticals (IOLCP) informs
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Upamanyu Borah, about the tools
and techniques they adopt for resource optimisation which are strictly linked to the systemic vision of their company so as to achieve desired results within a set timeframe.
Organisational background
Established in 1986, IOLCP is India’s leading generic pharmaceutical company and a major manufacturer in the speciality organic chemical space. The company has a wide presence across various thera peutic categories like pain management, anti-diabetic, anti-hypertensive, anti-convulsants, etc. Its products also cater to key industrial sectors- flexible packaging, paint and lamination, ink, pesticides, etc.
IOLCP’s success is built on the strong pillars of innovation, quality, and dedicated customer service. By incorporating these and other business strengths, the company has boosted its capabilities to maintain the leading edge in the industry and earn the loyalty of customers by respond ing to their diverse requirements.
IOLCP’s production capabilities are nurtured by pursuing and implement ing high standards of excellence. The company’s operations are in compli ance with US & EUFDA standards and follows good manufacturing practices at its manufacturing facilities.
Efficient teamwork and strong associations have guided IOLCP to new heights of success. The company has earned the admiration of industry stakeholders, and accolades for its environmental policies have come from the highest levels of authority. The company has been consistently acknowledged and conferred National Energy Conservation Award (Drug/ Pharma/Chemical sector) multiple times by India’s Ministry of Power.
Best practices for optimising SCM
Building efficiency is the key mantra to benefit operations in the longer term. Right processes, practices and tools can help in achieving the goal of supply chain management.
Organisations should strongly focus on the below parameters in order to succeed: Setting up a team of experienced supply chain professionals to lead Structured staffing of experienced people with interpersonal skills Right technology to improve and streamline processes Total cost approach instead of the product price Healthy supplier collaboration Inventory optimisation Regular review and verification Implementing new process trainings Assessing and addressing social responsibilities
Task management techniques
As a part of a growing economy, resource optimisation has always been IOLCP’s key focus area and results are achieved by following: Focus on technology and database creation– guide to research, review and follow up Real-time tracking and control over processes for smooth operations and more visibility Value-based services provider collaboration Infrastructure and optimisation by restructuring the supply chain model Risk and security management
Project management and coordination
Proper planning and integrated approach to the supply chain ensures smooth coordination. The integration of the logistics model with a company’s
financial and procurement system helps in resource optimisation, ensuring smooth coordination between suppliers, transporters, and other departments.
Efficient and technology-based data pool helps in assessing and evaluating every perspective. Regular staff training on operations and safety measures is key to ensuring smooth workflow. Transparency, record keeping, tracking, and considering safety as a priority are the other important components.
Creating value for customers
Needs and demands vary from sector to sector. Customising the supply chain network based on service requirement and profitability of customers ensures long-term sustainable relationships.
Alignment of demand and supply planning according to market trends analysis helps in real-time decision making and service optimisation.
Continuous satisfaction leads to value creation. Ensuring consistent forecasts derived from data insights and optimising resource allocation helps in fulfiling customer demands on time.
Overcoming challenges
The major issue we face is geographical location disadvantage. Being situated far from transportation hubs, we usually face challenges in the availability of on-time part-load options and special equipment like standard and specialty ISO contain ers. Therefore, we keep ourselves efficient with proper advance plan ning and multiple service provider resources as back up.
Besides, constant change in the market (demand and supply), political agendas, global sourcing, and unprec edented situations like COVID-19 cause major setbacks. We are always prepared with a risk management plan and long-term contracts with service providers. The integration of modes of transport to single-source helps us to better coordinate and plan.
Building systems efficiency
As part of building up supply chain efficiencies, we are exploring and developing an alternative multi-modal transport model for our bulk liquid movements from port to factory which needs to be eco-friendly, energy-efficient and sustainable. The current model for inbound bulk liquid products totally depends on surface transport as we are far away from the ports, while procurement is being done in bulk and break-bulk vessels.
In the same connection, while aggressively exploring the possibili ties, we recently hired an entire train, loaded 90 ISO containers with liquid cargo at Mundra Port and transported them to Ludhiana in Punjab. A train carrying about 2000 MT can poten tially replace about 100 tanker trucks plying on the road, helping clearing up congestion apart from increasing efficiency and reducing pollution.
This multimodal transport system will prove beneficial to the industries situated far away from seaports and inland logistics centers. The concept can definitely help many industries to secure supply of raw materials in time, with end-to-end cost-optimisa tion while mitigating seasonal constraints in road transportation.
Outsourcing logistics
This is an industry where manufacturers, importers and exporters, the port authorities- terminal operators, Customs, customs agents, CFSs, ICDs, LSPs and freight forwarders (ground, air and maritime), airlines, shipping lines, and finally end-users co-exist.
LSPs play an important role in moving supplies to/from our valuable customers/suppliers. Maintaining the quality of products during transit and delivering them safely to our custom ers/factories is purely in their hands. It is mandatory for service providers to follow the assigned SOPs while regular vendor evaluations play an important role in keeping service levels at par with the standards.
We have a mix of vendors including multinational and domestic and accord ingly outsource our export-import requirements based on their strengths. We work on long-term contracts with both on major routes as well as on the basis of spot freight procurement.
LSPs as partners
Reduced turnaround time and improved process efficiency are key expectations from LSPs. As the global supply chain moves towards an integrated model, LSPs should focus on effective ownership of the work assigned to create value. They should leverage their people, technology, processes and knowledge to tap into complex warehousing and shipping solutions.
Infrastructural strength, cost efficiency, and service reliability are the factors we look for when choosing an LSP. Besides, tax due diligence, financial sustainability, customer due diligence, geographical and strategic fit are the other major parameters we evaluate while selecting any service provider.
Special commodities demand more planning and experienced handling. As a manufacturer of pharmaceutical and chemical goods, we expect our LSPs to be more efficient and build services based on transportation management systems and business intelligence.
Future innovation pathways
Automation and infrastructure strengthening is the main focus now. However, building brands through customer satisfaction is something that major industries in India still need to look into.
The past half-decade has been a time of turbulent change in the supply chain and logistics industry. There has been an increased demand for accuracy, timeliness, convenience, responsiveness, quality and reliability. The industry is eventually reshaping towards perfection.
The major differentiator in logistics is meeting customer expecta tions through technology deployment, transportation competitiveness, and human resource management. But lack of focus on them as a whole makes companies more vulnerable to situations like COVID-19. Companies should create a holistic approach to resilience and take all aspects of the business into consideration, from employees to external partners.
India seeks investments from UAE in infra, energy and defence sectors
According to a statement issued by the Indian foreign ministry, India is seeking investments from the United Arab Emirates (UAE) in key sectors such as food parks, logistics, high ways, ports, airports, renewable energy and defence. In a virtual discussion recently, Indian foreign minister Sub rahmanyamJaishankar and his UAE counterpart Sheikh Abdullah Bin Zayed Al Na hyan discussed extensively about a joint strategy to offset the social and economic im pact of the pandemic on both Special Purpose Vehicle (SVP) – DME Development – for fi nancing, construction and operation of the Delhi-Mum bai ‘Greenfield’ Expressway.
countries. The meeting took place under the aegis of the 13th Joint Commission Meet ing on Trade, Economic and Technical Cooperation, said the statement.“Both countries expressed optimism over the growing trade, economic and investment cooperation be The NHAI’s wholly-owned SPV is aimed at diversifying the developer’s ‘resource base and initiating a sustainable and self-liquidating approach to raise finances’.
Currently, the NHAI is implementing about 28,000 k m o f h ig hway s u n de r ‘Bharatmala Pariyojna’ PhaseI, and the Delhi-Mumbai Ex pressway is one of the flagship corridors. Spanning 1,275 km, it will be an eight lane ex pressway, with provision to expand to 12 lanes in the fu ture. Along with a design speed of 120 km per hour, it tween the two countries. The UAE side conveyed apprecia tion for the significant contributions made by the Indian expatriate community and expressed its willingness to further strengthen links in en ergy and food security,” the
NHAI forms SPV to fast-track Delhi-Mumbai expressway development
The National Highways Aut hor it y of I nd i a (NHAI) has formed a
statement read. will be India’s longest Green field Expressway.
“The corridor will be com pletely access-controlled with closed tolling. A network of 75- way side amenities is also planned on either side of the expressways at an interval of 50 km,” NHAI said in a statement.
The project has a capital cost of `82,514 crore, which includes land acquisition cost of `20,928 crore. “Considering the significance of the project, the authority has decided to invest the full equity and pro ceed with the development,” the statement said.
India, Bangladesh operationalise a new riverine trade route
To promote regional and trade connectivity, India and Bangladesh have reportedly opened a new trade route. The motive is to expand the scope of inland water transport mechanisms which will further boost trade between both the regions. According to the reports, Bangladeshi vessel carried 50 metric tonnes of cement from Bangladesh-based Premier Cement Ltd to Tripura as a part of the efforts to boost connectivity between the two countries. The route which is connecting Sonamura in Tripura to Daudkandi in Bangladesh has been operationalised under the agreement signed by the two countries in May 2020 to boost riverine trade, says reports.
IAG ups frequency on cargo-only India services
IAG Cargo is updating its India schedule for cargo-only flights. The cargo airline has introduced additional service to and from Indian cities Delhi and Hyderabad. To maximise capacity, IAG Cargo has increased its frequency to five times a week by adding an extra frequency to the capital city. A Boeing 787 will land in Delhi’s Indira Gandhi International Airport (DEL) every Friday and leaves for London Heathrow Airport (LHR) every Saturday, effective August 16, 2020. IAG Cargo has also launched an extra frequency to the South Indian city of Hyderabad with utilising a B787, to arrive from LHR every Saturday and will fly back every Sunday. With this, the cargo carrier now operates four times a week to Rajiv Gandhi International Airport (HYD). The carrier’s B777s also flies to and from Mumbai International Airport daily.
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In a strategic partnership, DP World acquires three units of Transworld Group
In order to strengthen its position as a leading ship ping line and logistics conglomerate, Transworld Group has announced a stra tegic partnership with DP World and its subsidiary Unifeeder Group. The latest development has proved to be a historic milestone for both the companies.
According to the press re lease, Unifeeder, through its Unifeeder ISC platform, will acquire three business units of Transworld Group, i.e. Tran sworld Feeders FZCO, Avana Logistek Limited (including its subsidiary Avana Global FZCO), and Transworld Feed ers Pvt. Ltd. (the containerised Indian coastal and EXIM feed er shipping operations of Shreyas Shipping and Logis
Sa f e x p r e s s r e c e n t l y launched an ultra-mod ern logistics park at Rudrapur in Uttarakhand, strategically located on National Highway 109. With this, Safex press now owns and operates a chain of 54 logistics parks across the country.
The state-of-the-art facility is spread over 1 lakh sqft and enabled with best-in-class lo gistics infrastructure for transshipment and 3PL opera tions. The facility was jointly inaugurated by the company’s Vice President SK Jain, Re
tics Ltd, excluding vessels and bulk operations).
Ramesh S. Ramakrishnan, Chairman of Transworld Group and Shreyas Shipping and Logistics Limited said in a statement, “Our strength lies in our strong customer relationships, local expertise and network across the Indian sub-continent, which have al lowed us to deliver an efficient product to the market. The acquisition of three of our gional Manager Piyush Jain and Area Manager Mohit Rai.
The Safexpress logistics park will serve as a nodal point for supply chain and lo gistics requirements in the region and will boost indus trial growth by minimising the infrastructure gaps.
The Rudrapur logistics park enables loading and un loading of over 100 vehicles simulta neously a nd has a columnless span of over 80 feet, ensuring smooth and uninter rupted movement of goods and the fastest transit time from Ru portfolio companies will pro vide DP World and Unifeeder ISC a robust platform to joint ly deliver a more complete range of solutions to our cus tomers. We are excited to be part of the DP World family and look forward to building on our continued legacy as a globally renowned indepen dent shipping and logistics conglomerate. We look for ward to our partnership and a
Safexpress unveils ultra-modern logistics park in Uttarakhand’s Rudrapur
prosperous future together”. drapur to over 1,131 destina tions across India. Safexpress has developed robust IT sys tems to increase operational efficiencies and gain total in ventory visibility – from the facility to the store shelf.
To enable all-weather load ing and unloading of goods, the logistics park is equipped with 16 feet wide Cantilever Shed, as well as state-of-the-art firefight ing equipment and trained manpower to adequately deal with any emergency.
Safexpress has also taken special environment-friendly initiatives at the facility by in vesting in a rainwater harvesting system, developing a special green zone, and using natural sunlight during the daytime to conserve energy.
DB Schenker opens new warehouse in Singapore worth 101-million-euros
DB Schenker has started operations at the Red Lion warehouse in Singapore, a regional hub for automated high-speed logistics. It is worth €101 million and the single largest investment in any site globally in Schenker’s corporate history. The facility is strategically located in the Airport Logistics Park of Singapore (ALPS) at Changi Airport. With the opening, DB Schenker reinforces its commitment to the city state as the booming gateway to the Asia Pacific region and celebrates its 50th anniversary in the ‘Lion City’. Jochen Thewes, DB Schenker’s Chief Executive Officer, said, “We are happy and proud to reinforce our commitment to Singapore as the heart of our logistics operations in Asia.”
A P Moller, Maersk introduces changes in sea & logistics to boost customer experience
AP Moller – Maersk introduces strategic changes that will further improve customer experience and end-to-end service delivery. As part of this, the Safmarine brand will be integrated into Maersk to enhance customers’ access to the global integrated offering. In addition, the Damco brand’s Air and LCL (Less than Container Load) offering will be combined with Maersk’s logistics and services products to complement its end-to-end offering. Also, a more simplified and customer-centric global Ocean & Logistics organisation is being introduced stated press release. These changes represent a major step towards becoming an integrated container transport and logistics company connecting and simplifying customers’ supply chains.
Saudia Cargo expands scheduled freighter flights to Shanghai
Saudia Cargo has expanded its robust cargo network with the addition of Shanghai station to its flight schedules which com menced last Saturday, August 15.
Saudia Cargo now operates two flights a week, every Saturday and Tuesday, originating from Riyadh’s King Khalid International Air port and Jeddah’s King Abdulaziz International Airport to the new destination using a Boeing 777 Freighter which has 95 tonnes capacity.
The Saudi national air freight carrier’s
network expansion was in response to the growing demand for air cargo capacity. In July, Saudia Cargo operated over 1,500 flights, of which 500 were done using pas senger aircraft dedicated for international cargo operations.
Saudia Cargo, CEO, Omar Hariri said that the company took proactive and practical steps to ensure the continuity of cargo operation to the Kingdom through non-stop charter flights despite the challenges COVID-19 has posed.
The company, he added, operated 29 un scheduled all-cargo flights from Shanghai International Airport to the Kingdom to meet the growing demand for cargo.
CSP Abu Dhabi Terminal starts direct services to India and Europe
CSP Abu Dhabi Terminal, the first overseas Greenfield project of COSCO SHIPPING Ports Lim ited (CSP) announced the start of a direct, weekly service to the Indian subcontinent and several ports across Europe.
The new direct service will be served by a fleet of eight vessels on rotation, ranging in capacity between 10,000 to 13,000 TEUs. The vessels will operate from Abu Dhabi Ports’ flagship deepwater Khalifa Port, where the terminal was established as part of a 35-year agreement with CSP, and serving as a re gional base for COSCO SHIPPING Ports’ global network of 37 ports.
Within the Indian subcon tinent, the ports covered by the service include NhavaShe va and Mundra in India, and Karachi in Pakistan.
The direct services are ex pected to lend additional support to customers across markets in the Middle East, Africa and beyond the region, as well as clients of the Khalifa Indus trial Zone Abu Dhabi, providing faster transit and competitive rates for their import and export activities.
With expectations that the new offering will increase CSP Abu Dhabi Terminal’s weekly handling of cargo, the development is also expected to help add more feeder ser vices from the terminal.
Emirates establishes airbridge between Dubai and Lebanon, to deploy over 50 cargo flights
To show solidarity and support for the people of Lebanon in the wake of the Port of Beirut explosions, Emirates SkyCargo is ramping up its freighter operations by dedicating over 50 flights to deliver much needed mission critical shipments to the coun try. For every donation, cargo capacity will be provided for humanitarian organisations to transport critical medical equipment and supplies, food and other emergency relief goods directly to Beirut through Emirates SkyCargo. Work is underway to mobilise recog - nised humanitarian partners.
Additionally, Emirates SkyCargo will contribute by providing a 20 per cent reduc tion on air freight transportation charges for approved shipments, underscoring its commitment to expedite emer gency relief efforts to Beirut.
MSC adds new calls to improve India-US East Coast service
Leader in global container shipping, Mediterranean Shipping Company (MSC) has enhanced its Indus service with a new port call at Colombo in Sri Lanka. The addition of Colombo will reinforce offerings for cargo shippers in Southeast India, Sri Lanka, and Bangladesh and facilitate new business in these markets. The new rotation will offer US customers the possibility to import cargo from anywhere in India on a single MSC service, boosting predictability for effective supply chain planning. The service will continue to operate as a standalone MSC service offering a competitive transit time from the Middle East and Indian subcontinent region to the US East Coast.
Maersk rejigs Europe to Middle East and Indian subcontinent network
AP Moller – Maersk has made improvements to its network between Europe and the Middle East and Indian subcontinent. The aim is to enhance reliability while building a network that helps customers with more resilient and agile supply chains. The North Europe and West Mediterranean regions will be served via Maersk’s AE1 and AE7 services which offer a direct connection with Salalah (Oman) and Colombo (Sri Lanka). The updated Maersk network will connect more cargo via the Maersk hub in Colombo, allowing customers to do consolidation from different origins and better connect their cargo from both Asia and West Central Asia. Furthermore, by better linking Middle East to Maersk key hubs in Europe, the changes provide customers additional flexibility and agility to move cargo between different markets. Meanwhile, the new ME2 service between the West Mediterranean and West India will offer a direct connection with Jawaharlal Nehru Port Trust (JNPT) in Mumbai and Ada ni Mundra port in Gujarat.
FORWARDING FASTER FOREVER
Freight Forwarders initiative with CARGOCONNECT
At the moment the air cargo is realigning networks to sync with the realigning global trade. This seems an opportune time for us at CARGOCONNECT magazine to showcase the fastest link in the supply chain for the intrinsic strengths that make them intelligent core drivers of the complete logistics ecosystem. The InFOCUS section #ForwardingFasterForever will be showcasing the following aspects showcasing the leading freight forwarders.
FLEXIBILITY VERSATILITY COST-EFFECTIVENESS HASSLE-FREE ADDITIONAL SERVICES TO MANAGE CUSTOMER/BUSINESS PARTNERS This will be running in the InFOCUS section appearing in the October & November 2020 edition.
For participation and advertising in the October and November 2020 editions, please contact: Smiti Suri | +91 9711383365 | smiti@surecommedia.com
Rémi Maillard promoted to President for India and MD of South Asia at Airbus Airbus has promoted Rémi Maillard as President for India and Managing Director of South Asia, effective September 01, 2020. Rémi is currently Head of Airbus Services. In his new role, Rémi will lead Airbus’ business in South Asia. He will be responsible for commercial aircraft sales and business development, and he will manage Airbus’ regional footprint, which includes engineering, innovation, customer support and services as well as training. He will also help progress Airbus’ top defence and helicopters campaigns and boost the company’s ‘Make in India’ programmes.
Pfizer’s Angela Hwang appointed to Board of Directors at UPS UPS announced the name of Angela Hwang as new member to have joined the Board’s Audit Committee. Hwang is a member of Pfizer’s Executive Team and is Group President of the Pfizer Bio pharmaceuticals Group. Prior to leading the Pfizer Biopharmaceuticals Group, Hwang held more than 10 different positions in the company, spanning strategy, product development, marketing, sales, and general management. Hwang also sits on the boards of European Federation of Pharmaceutical Industries and Associations (EFPIA), as well as the Pfizer Foundation.
DP World’s Ranjit Ray appointed World FZO’s National Contact Point for India Ranjit Ray, who heads free-trade zones (FTZs) for DP World India subcontinent has been appointed as the National Contact Point (NCP) of the World Free Zones Organisation (World FZO) for the Indian region. A certificate to this effect has been issued to DP World by WFZO. As an NCP, Ranjit Ray will be the focal point to facilitate the development of FTZs ecosystem in India along with World FZO and cooperation of the Indian Government. M Sanjeev is the new Head of Ford Global Centre of Excellence M Sanjeev has moved to a new role of Vice President of Ford’s Global Centre of Excellence from his current position as General Manager of Supply Chain Management and Material Flow & Packaging Engineering for Ford’s Asia Pacific and Africa (APA) region. M Sanjeev has been with Ford in India for more than 20 years and held a range of material and supply chain management roles. Prior to his role overseeing the supply chain for Ford APA, he was material, planning and logistics launch manager for Ford South Africa.
ANA Cargo elevates Sadami Sugimoto as new VP for EMEA ANA Cargo has appointed Sadami Sugimoto as its new Vice PresidentCargo and Mail, for Europe, Middle East and Africa (EMEA) region, effective July 01. In his last role, Sugimoto was Vice President of International Cargo Support Operations at ANA Cargo, which he held for two years. Sugimoto has 11 years’ of experience in cargo, having worked in marketing, alliance, revenue management, mail sales and operations. He also spent seven years in Jakarta on non-cargo assignments. Geodis names Gary O’Connor as new Managing Director for Ireland GEODIS has appointed Gary O’Connor as new Managing Director for Ireland. His appointment was effective in June and is aimed at driving the company’s growth in this important market. The strategy will be to develop business in the healthcare sector while expanding GEODIS’s influence over well-established verticals, including e-commerce, high tech and FMCG. O’Connor joins a GEODIS team that recently established itself in a new state-of-the-art logistics facility at Dublin Airport Logistics Park. Pieter Van den Nieuwenhuizen appointed CEO of Swissport Belgium Koen Gouweloose has been appointed Head of Swissport Cargo Belgium from July 01, 2020. In his new position, Gouweloose will oversee the strategic and operational management of Swissport’s cargo activities in both Brussels and Liège, with a strong focus on navigating the company through the post-COVID-19 recovery phase. Koen Gouweloose started his career with Swissport in March 2020 as COO. He has extensive experience in the logistics sector and held several senior management positions throughout his career. Tigers appoints Jana Schebera as Managing Director for China Global logistics provider, Tigers has appointed Jana Schebera as its new Managing Director for China. Jana will be based in Tigers’ Tsing Yi e-commerce fulfilment facility in Hong Kong. Prior to this move, Jana has held the position of Managing Director for Hong Kong and South China at Rhenus Logistics, and business development roles at M + R Spedag Group. She holds a Master’s degree from Humboldt University of Berlin, Germany, in Economics and Chinese Studies.
Post-pandemic growth opportunity analysis of the Indian Logistics industry
Infrastructure upgrades, policy reforms, and digitalisation will transform the logistics ecosystem
Overview COVID-19 has been a disruptive force across every industry. India is facing several challenges amid its country-wide lock down: laour shortages, cargo capacity challenges, a manufacturing slowdown, order delays and stuck shipments, and demand and supply shocks. India's real gross domestic product (GDP) is at its lowest in 6 years because of the COVID-19 standstill adversely affecting consumption and and investment in the Indian economy. The manufacturing halt has reduced demand for logistics services, which will result in downward pressure on prices across warehousing, freight, and logistics.
Growth environment The driver shortage is one of the biggest challenges that the road freight transpor tation segment is facing. Logistics service providers are expected to adapt to changing market conditions because transportation is considered an essential service.
This special re-forecast of the Indian logistics industry has the base year of 2019 and a forecast period from 2020 to 2025. The industry size is measured in US dollars. India's GDP to be impacted by lower sectoral growth High Impact
Transport Manufacturing Construction
Medium Impact
Agriculture Mining
forecast trends
foreign trade declined Export Growth Trends, India vs. Global, Q1 2016-Q1 2020
2016 2017
2018
Strong recovery from an era of lower commodity prices and exchange rate fluctuations
2019
US-China trade war, Brexit uncertainty
2020