Addvantage 1993 November

\ontoge® NOVEMBER 1993 The Trade Magazine of Men and Women Tennis-Teaching Professionals™

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The Trade Magazine of Men and Women Tennis-Teaching Professionals™

Volume 17 — Issue 11 The Voice Of The Tennis Teaching Profession

NATIONAL BOARD OF DIRECTORS President Gordon Collins First Vice President Dave Sivertson Vice Presidents Kathy Woods WillHoag Joe Thompson Kurt Kamperman Secretary/Treasurer Jim Davis Past President Jack Justice WORLD HEADQUARTERS CEO Tim Heckler Director of Operations Rich Fanning Executive Assistant Marty Bostrom Coordinator of Tennis Allan Henry Teacher Development Communications Shawna Riley Coordinator Communications Gayden Cooper Marketing/Business John Tamborello Operations Magazine Coordinator Donna Banse Sports Marketing Karen linger Coordinator

November 1993

On the cover Jim Davis accepts USPTA's highest honor, Professional of the Year, at the National Convention in Boca Raton, Fla. held Sept. 18-26. All convention photos by Tom Pagan.

SPECIAL SECTION The USPTA Education Manual: A Career Guide to Professionalism, Books I and II is published as excerpts \r\ADDvantage magazine. The pullout chapters bring more education information to members — free of charge. This issue continues with Book II — Tennis Business Operations & Management, which explores business plans, career development and many other subjects to help tennis professionals keep their edge in the business world. : ; ;., u-: : In this edition...

v.::

Book II — Tennis Business Operations & Management Chapter 4 Simple principles make hiring and firing easier

by Andy Briant

;

FEATURES

Public Relations DanSoine Assistant

6 National Convention makes a big splash in Boca Raton

Corporate Services Christl Call Manager

8 Annual awards ceremony honors USPTA professionals

Secretary Dale Henry Computer Services and Kathy Buchanan Club Relations Education Coordinator Susan A. Thompson Membership/Education Sharon Schmuck

:

10 Ashe inducted into USPTA Hall of Fame 10 New member joins the national Board of Directors 10 Education opportunities abound at USPTA National Convention 14 Tennis courts sizzle with competition at National Championships

Membership/Education Karen Mahon Assistant

20 USPTA bestows honorary membership on former tennis champion

Membership/Education Vicky Tristan Assistant

21 USPTA National Convention is a family affair

Financial Manager Renee Heckler Accounting and Merchandise Services Michelle Williams

23 School of Club Operations debuts at The Super Show/94 23 World AIDS Day Round Robin needs USPTA professionals

Receptionist Cindy Sauer Director of Certification George Bacso and Academies Co-Director of Academies Bill Tym Advertising/Marketing Phone (713) 97-USPTA Information LEGAL COUNSEL Attorney-at-Law Paul Waldman ADDvantage is published monthly by the United States Professional Tennis Association.

For information, write World Headquarters One USPTA Centre 3535 Briarpark Drive Houston, TX 77042 Phone (713) 97-USPTA or fax (713) 978-7780 Office hours: 8:30 a.m. - 5 p.m. Central time.

Copyright© United States Professional Tennis Association, Inc. 1993. All rights reserved.

Reproduction of any portion of this magazine is not permitted without written permission from the publisher.

DEPARTMENTS 2 Letters 3 CEO's message USPTA loses true pioneer 4 Vice president's message We hold the reins in promoting tennis 11 Off-court focus: June Welford Instructor makes tennis a cultural experience, part of life 25 Dates that rate 29 Ask the professor Left-handed serving vs. right-handed groundstrokes 30 Industry action ADDvantage November 1993

1

Since turning pro in 1989, MaliVai Washington has risen from 199th to 13th in the ATP world rankings.

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'Set my students wild'

We've come a long way

Dear USPTA. have become a mother of two, in two years, and am a USPTA pro. feel that Continuing Education is a must, and thank you- not only for making this available, but for making it so worthwhile.

Conferences/meetings have been out of the question for me due to the young age of my children, but the book reviews and video series have been invaluable. put my order in for 'Competitive Doubles Patterns' by Tom Martin because thought it might prove interesting (and needed the educational credits). My very first clinic (using ideas from) the video series not only paid for it (cost of $46), but set my students wild! They hunger for more, and hunger for more! look forward to the new releases following the 1993 National Convention in Boca Raton.

A job well done, USPTA! thank you my students thank you and my pocketbook thanks you!

Sincerely yours, Sarah Moore Booker, USPTA Exmore, Va.

Dear USPTA. I really look forward to receiving all of the mailings out of your office. Since go back to the 1960s, have to commend you fellows on doing such a great job. You have come a long, long way compared to the days of the 'good old boys.

Keep up the good work and thank you again.

Sincerely, Andy Davidson Port Hueneme, Calif

A great idea, in review Dear USPTA. This book review (The USPTA Tennis Professional's Business Manual) is a great idea for continuing education credits. Having been a member since 1975, it was interesting to see in print many of the facets of being a pro that do naturally everyday, n the dayto-day details of running an active tennis program it's great to review the expectations and responsibilities of being a USPTA pro. thoroughly enjoyed doing the review and plan on doing more. Thanks.

Sincerely, Marty Ceranec, USPTA Downers Grove, III.

USPTA funds local NJTL

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ADDvantage November 1993

Dear USPTA. want to informally thank you for your grant for my NJTL program just can't thank you enough. It has not been easily accomplished and will continue to grow. For the past four years, have invested nearly $7,000 n the program (lessons, equipment, lesson facilities, etc. and now have a permanent home.

USPTA has helped to fill the gap in funding thank you Sincerely, Maurice Sockolov, USPTA Yountville, Calif

Correction: Ed Kraus is the new Florida Divisional League Coordinator. For more nformation about running a league, contact Kraus at (407) 241-5088.

ADDvantage magazine welcomes your comments.

Letters should be typed and signed and may be sent to ADDvantage, USPTA, 3535 Briarpark Drive, Houston, Texas 77042. For more information on submitting articles for'publication, write to the same address, or call (713) 97-USPTA.

Headquarters For Your Teaching & Training Supplies • • • •

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CEO's message

by Tim Heckler

USPTA loses true pioneer Tradition of values and success live on through Tex Schwab's work

.he August 1992 issue of ADDvantage magazine was devoted to seniors those who had help forge the USPTA of today and those who play the sport for fun and competition.

Walter Tex' Schwab, past national USPTA president and executive director, graced the cover of the magazine that month After brainstorming about various covers and stories, could think of no one more fitting for the cover and the subject of my editorial than Tex, who then was 83.

Perhaps the reasons for my choosing to feature Tex stemmed from past political differences between us and my need to show appreciation to a man for whom since had gained a greater respect. Maybe the ability to appreciate even those with whom you once disagreed comes only with age and experience.

The reality is that wanted to show my gratitude for a man who had done so much for USPTA, and wanted to do it before it was too late. m sad to say that Tex passed away peacefully at his home n Yonkers, N Y Oct. 16. learned of his passing Oct. 22, and thought it appropriate to once again remember someone who contributed much to USPTA and tennis.

Tex was a prolific letter writer, usually could count on a letter from him at least every two months, if not more often. His letters said a lot about the man who penned them He was, as one longtime friend said a 'square shooter.' He was direct in stating what he did or did not like about an individual a situation or the status of tennis in general It's no surprise that Tex's membership file is one of the thickest full of the long letters that follow the changes in USPTA as well as our industry. A glimpse through the letters, many of which have yellowed and faded, provides one with a look at the evolution of

tennis and tennis teaching over the past 40 years.

He took pride in keeping up with industry and USPTA news and questioned the motives of those people in our profession who acted out of greed instead of a love for the game. He didn't have time for tennis teachers or players who misrepresented their value to the sport and who benefited from the sweat of others who unselfishly built the industry.

Many times he cautioned USPTA to steer clear of people or programs that used the game of tennis rather than supported it.

Some may have called him stubborn He definitely wasn't a 'yes man, accord ng to Tex's friend and former USPTA board member Ed Serues. If Tex felt he was right, that was the way it was, and he would not bow to anything just to be politically correct. He didn't hide behind fancy words or actions, therefore you always knew where you stood with Tex. Tex was a true USPTA pioneer with a spirit as big as Texas (I still don't know the origin of his nickname). It is because of his diligent work and staying power that USPTA is where it is today.

He fought with anyone who did not believe in the strength and financial health of the Association, and he continued to fight USPTA

(Top) Tex presents Stan Smith with award at the 7th Regiment Tennis Club in New York City.

(Left) Tex Schwab in 1992.

battles through his letters, phone calls and the inspiration he offered to the new USPTA leaders.

His loyalty to USPTA grew out of a lifetime love affair with tennis. Such devotion to a cause is scarce now, but by remembering Tex, we can honor and perhaps maintain the values for which he stood.

When he last wrote, he was playing actively in the 80s, and from what 've been told, he played the game he loved so much just three days before he died probably getting ready for an upcoming tournament. Š ADDvantage November 1993

Vice president's message

We hold the reins in promoting tennis D

uring the U.S. Open and the USPTA National Convention, the most frequent topic of discussion among the movers and shakers of the tennis industry was how to stimulate the tennis marketplace.

It's no secret that sales have been down for balls, racquets, shoes and most tennisrelated items, from tennis courts to court time.

Just as everybody has their own special interest in seeing a healthy tennis economy, they also have their own opinions on how to ncrease tennis participation and better promote our sport.

Most of the ideas expressed revolve around two general areas: Getting more people to try tennis-and turning the infrequent player into a frequent player. Obviously, both are worthy goals and everyone wins if progress is made in these areas.

However, there is another central issue that has a profound effect on the prosperity of the tennis industry, yet rarely is discussed or focused on by the tennis community. That issue is promoting the sport of tennis to the business community.

As an industry, we have a tendency to preach to the choir, while forgetting that for tennis to grow, it must be packaged and promoted to those outside of the tennis industry as a viable business opportunity.

This is a fundamental rule for the growth of most industries, and it also applies to tennis.

The business world's (especially the hotel, real estate and hospitality industries) impression of tennis has, and will continue to have, a tremendous impact on whether our sport will languish or flourish in the future.

From a business standpoint, the economic and financial benefits of tennis continually are being compared to other sports, particularly golf Unfortunately, this is like comparing apples to oranges, since the two sports vary a great deal in their money-making possibilities. While tennis players may not spend as much money on the court as golfers spend for a round of golf, tennis players typically are more affluent and may spend more money in other areas of a club or resort, such as the restaurant, pro shop or health club.

Consider the following examples of how other businesses make decisions that have a significant effect on tennis.

ADDvantage November 1993

A new resort/hotel under construction has a limited amount of money and land, and the management must select carefully which recreational amenities it will offer to help fill hotel rooms and generate additional revenue. Tennis will compete for land and development dollars against a swimming pool a health club, jogging/biking trails, a par-3 golf course and other recreational activities. Consider how many people will try tennis while on vacation if the hotel chooses to build a 10-court facility with a pro shop, clubhouse and professional staff as opposed to just constructing two courts next to the swimming pool. Will the resort consider the demographics of tennis players and their propensity for vacation travel when they make their decisions?

A developer of a planned community is selling homes and home sites. He has a golf course and a swimming pool already built and must decide between building a tennis complex that offers programs and instruction, or scattering several individual courts throughout the community for property owners to use. n order to obtain funding for the full-scale tennis club, the developer must convince the bank that the complex is a money-making project.

Consider how his decision will affect the tennis participation in that community. Will the developer realize that organized programs and activities will attract affluent tennis players to the property?

The board of directors of ABC Country Club has approved $200,000 for 1994 capital improvements. Projects being considered are a new bar and kitchen for the club's restaurant, major improvements to the golf course, or resurfacing the tennis courts and adding lights to six courts. The board's decision will be based in part on which project will pay for itself the quickest.

What are the odds that the tennis facility will receive the funds? What will happen to tennis participation at that club if the facilities fall into disrepair?

A multipurpose club needs to add more aerobic rooms and two squash courts.

The owners must decide whether to build an addition to the existing building, or convert two of their six, indoor tennis

Kurt Kamperman Vice President courts to find the space for the new projects. What effect will this decision have on the tennis program at the club?

Every week across the country, dozens of decisions are made by business people working outside of the tennis industry that collectively affect all of us working within the tennis marketplace.

It is essential that we get the attention of these business decision-makers and educate them as to how tennis can be a profitable part of their business. We also need to make these business people aware of the ancillary benefits tennis brings to business, such as helping to promote and sell club memberships, hotel rooms, real estate and other selected items.

The link between the business community and the tennis industry is undoubtedly the USPTA tennis professional. The tennis pro holds the reins in educating and in promoting our sport to club owners, managers and the business community. We must be able to inform them of how tennis can help them reach their business objectives. Otherwise, we will suffer the consequences of their misinformed decisions.

USPTA already is starting to accomplish this project through the Contact Point newsletter and several other public relations and educational vehicles; however, the impact the individual USPTA professional has on his or her business contacts is the foremost tool in promoting tennis to businesses.

It is imperative that tennis pros take a proactive role in promoting the benefits of tennis to employers and business people. When these people have tennis-related business questions, USPTA members need to be ready and able to provide the answers. ÂŽ

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National Convention makes a big B

ack to Beaches, Backhands and Boca' made a big splash on the coast and courts of Boca Raton, Fla. with more than 2,000 people in attendance at the 66th USPTA National Convention.

The nine-day event, held Sept. 18-26 at the Boca Raton Resort and Quo, offered more activities and education than ever before, proving itself to be one of the biggest events in the tennis industry.

The USPTA National Convention continues to attract some of the most influential and powerful leaders within the tennis industry,' Tim Heckler, USPTA CEO, said. It is an event for members to meet, discuss and expand their knowledge and ideas about improving the tennis-teaching profession and ncreasing the number of people who play tennis.

Teach ng professionals and tenn s enthusiasts from the United States and the world attended the convention to share ideas The first USPTA National Tennis Buying Show attracts a crowd during the two-day event.

and philosophies about teaching tennis.

Foreign dignitaries from Czechoslovakia, Great Britain, Japan, Kenya, Kuwait, Spain and Turkey were among the international representatives who participated in activities.

Many attendees make the USPTA National Convention a permanent part of their yearly calendar of activities.

My first convention was in 1958 at the Andover (Mass.) Academy, and have attended every convention since then, Edward Serues of Naples, Fla. said. This year's convention has been good, the events really well run and the facilities are excellent.

Tournament action

Virginia Wade, one of many seminar and Specialty Course speakers at the convention.

ADDvantage November 1993

The $20,000 USPTA National Championships, presented by Prince Racquet Sports, got the convention off to a competitive start with men's and women's singles action.

Peter Doohan, Anniston, Ala. and Kim Barry, Houston, captured titles in the men's and women's singles competition.

Fierce division team competition took place in the $5,000 USPTA National Team-

Tennis Championships, sponsored by Ultra Slim-Fast. The TeamTennis finals closed out tournament play when the Southern Division's No. 1 team edged the Florida Division's No. 1 team to take the title.

More education than before More than 140 hours of Specialty Courses and seminars were offered for convention attendees by h gh-cal ber speakers, including Virginia Wade, Stan Smith, Nick Saviano, Jim Loehr and Jack Groppel. think this convention is brilliant. It's a fun convention with a lot of young people attending, said Virginia Wade, the 1977 Wimbledon champion and winner of seven Grand Slam tennis titles, think the tennisteaching profession is going in the right direction, and m really glad could attend this year's convention.

Shows, parties and fun Attendees also visited the first-ever USPTA National Tennis Buying Show, where nearly 100 exhibitors displayed the tennis industry's

splash in Boca Raton latest merchandise and technology. The Buying Show replaced the old Manufacturers Exhibit Show, and was open to all buyers and retailers.

As always, the parties at the convention were a big hit among attendees, since they offered everyone a chance to meet and network with other members and guests.

The tournament player's party started the festivities, followed by the Prince welcoming reception on Tuesday, Sept. 21 which featured a cake-cutting ceremony in honor of USPTA's 66th anniversary. On Sept. 22, the National Tennis Buying Show cocktail party kicked off the buying show, followed by the Penn reception on Sept. 23, and the Battle Bash Extravaganza on Sept. 25.

The convention has been great, .

Shannon Myers of Yorktown Heights, NY said. "Since I'm the new executive director for the Eastern Division, this has been a great way for me to meet the entire USPTA organization as a whole, and get a feel of how everything is linked together."

Battle Bash Extravaganza The Battle Bash Extravaganza traditionally tops off the convention with the final round of the Battle of the Divisions. This year, the Midwest Division won the Battle of the Divisions for the second year. The Middle States Division captured second place, followed by the Florida Division in third place.

The Lip Sync contest, a part of the Battle of the Divisions, always is a favorite and this year, the Southern Division took top honors in the contest. Their performance of Taking Care of Business" (by Bachman-Turner Overdrive) sealed the victory and got the audience moving, dancing and involved in the festivities.

The Middle States team's performance of Money for Nothing' by Dire Straits took second place, followed by the Florida Division's rendition of a song from the movie, The Little Mermaid.

James "Jimbo" Hobson takes care of some business and helps Southern win the Lip Sync contest.

Tee off for fun Convention attendees who enjoy golf showcased their talents in the USPTA/Prince Team Scramble and the 1993 Asahi Cup. In the USPTA/Prince Team Scramble, first place honors went to the team of Gary Zimmerman, Christopher Emery and James Goodman, who finished with a score of 60.

The Asahi Cup had several winners in different categories, including first low gross, Andrew Rubin; first low net, Mike Flynn; long putt, Chris Cummings; long drive, Linda Howell; and closest to the pin, Ben Garcia.

1994 National Convention

Attendees spike and serve their way to fun during volleyball events.

Plans already are under way for "Desert Discovery," the theme of the 1994 National Convention scheduled for Sept. 17-25 at the La Quinta (Calif.) Hotel Golf and Tennis Resort. The resort, which opened in 1926, is nestled against the Santa Rosa Mountains in the Palm Springs area and promises to be a fantastic convention site.

ADDvantage November 1993

Annual awards ceremony honors .he annual awards breakfast at the National Convention in Boca Raton, Fla. attracted hundreds of pros who watched as Jim Davis accepted the Association's highest honor the 1993 USPTA Professional of the Year 'd like to thank the Midwest Division; the USPTA National Board; my business partner, Tom Martin, who is a very upbeat person; and my wife Shelly, who is really my best friend, Jim Davis said, after he accepted the award from Gordon Col ns, USPTA president.

'Remember that the USPTA pro is the delivery system for tennis. My dream is that professionals and organizations receive the recognition we deserve for all of our work, and accept this award on your behalf Davis, a USPTA Master Professional and a graduate of the University of Toledo, has been involved in the tennis industry for more than 20 years. He has been a USPTA member for 17 years and a member of the USPTA Executive Committee since 1991 Davis serves as managing partner of the Toledo Athletic Clubs and co-director of the Total Tennis Training Program at the Shadow Valley Club in Toledo. He is a past president of the USPTA Midwest Division, as is the cohead coach and administrator of the USTA Toledo Area Training Center.

The USPTA Professional of the Year must meet high standards, including dedicating a significant amount of time to USPTA and

to the tennis industry in general and achieving results in his or her teaching.

High School in Dallas; and the Touring Coach of the Year went to Nick Saviano, a USTA national coach.

Coaching honors go to Jim Moortgat, a coach for the University of Mobile, Ala. was honored as the Coach of the Year.

Moortgat, a Fort Lauderdale, Fla. native and former tennis player for the University of Tennessee at Chattanooga and the University of Alabama at Birmingham, is the coach of the men's and women's tennis teams at the University of Mobile.

The High School Coach of the Year honor went to Betty Sue Hagerman, the coed varsity tennis coach at Highland Park

Jim Moortgat, Coach of the Year (left)

On-court awards Several tennis players were on hand to receive awards for their performance on the court Pamela Casale-Telford, Boca Raton, Fla. and Jami Yonekura, Bonita, Calif were co-winners of the Female Player of the Year award.

Casale-Telford played professionally on the women's tennis tour from 1981 to 1991 and won the women's singles division at the 1993 USPTA International Tennis Teachers Championships. Yonekura is a former NCAA AllAmerican member of the University of Miami women's tennis team and won the women's singles event at the 1992 USPTA National Championships.

The Male Player of the Year award was received by co-winners Mark Fairchilds of Modesto, Calif and Brian Joelson of Amarillo, Texas.

Fairchilds is a two-time Player of the Year for both the national USPTA and its Northern California Division, and won the men's singles division at the USPTA National Championships in 1992. Joelson currently is a touring professional on the ATP Tour and has played in Wimbledon, the U.S. Open and the Australian Open. He is the winner of the men's open division at the 1993 USPTA Inter-

Players of the year (l-r) Brian Joelson, Jami Yonekura, Mark Fairchilds and Pamela Casale-Telford.

8

ADDvantage November 1993

USPTA professionals national Tennis Teachers Championships.

Other player award winners were Sal Castillo, San Antonio, and Tommy Connell, Houston, co-winners of the Male Player of the Year (35 and over); Susan Dillinger, Aurora, Calif., Female Player of the Year (35 and over); and Arthur Thomson, Englewood, Colo. Male Player of the Year (45 and over).

...ES PROFESSIONAL IIS ASSOCIATION 3TA

NATIONAL AWARDS

ROFESSIONAL OF TH&^YEAR MDAVI

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Community service pays

MASTER PROF

Paula Scheb, director of tennis at the Cypress Lake Country Club in Fort Myers, Fla. received the USTA/USPTA Community Service award, which honors USPTA professionals who have been active in community service on behalf of the USTA.

Master Professionals announced Four new professionals were recognized for achieving USPTA's highest possible certifi-, cation, Master Professional n which members must meet specific requirements in such areas as teaching, coaching and education.

New Master Professionals are Jay Massart, Milwaukee, tennis director for the North Shore Elite Racquet Club and head professional for the Milwaukee Country Club; James Pitkanen, Knoxville, Tenn. director of tennis and head professional for the Knoxville Racquet Club; Paula Scheb, Sanibel Island, Fla. director of tennis for the Cypress Lake Country Club, Fort Myers, Fla. and Tom Sweitzer, Hershey, Pa. owner of Central Penn Tennis Service, Hershey.

National Seminar Contest Raul Saad of Greenville, Del. represented the Middle States Division and won the 1993 National Seminar Contest with a presentation titled 'Creating a Professional Image.

Saad vied for the title with 14 other divisional contestants, which represents the largest number of participating divisions in the history of the contest, said Dean Snyder, chairman of the National Seminar Contest.

Saad received a cash award for his presentation, and will be a seminar speaker at the 1994 convention in La Quinta, Calif

Division honors Several of USPTA's 17 divisions also were honored for their accomplishments during the past year. The Northern California Divi-

Master Professionals Tom Sweitzer and Paula Scheb. Other Master Pros are Jay Massart and James Pitkanen.

sion received the Most Improved Newsletter award, while the Midwest Division won the Division of the Year award for the second year, and received the Newsletter of the Year award.

The Midwest Division added another award to its collection when it was honored as the division with the greatest increase in new members, while the Texas Division received an award for the greatest percentage of increase in new members.

The Midwest Division also received an award for the greatest number of participants in Across America Tennis Day, and the Northern California Division was honored for the greatest percentage of members participating.

The USPTA Divisional Pros of the Year

announced at the breakfast nclude: California, Hank Pfister; Eastern, Gordon Kent; Florida, Paula Scheb; Hawaii Dino Bondallian; ntermountain, Gary Horvath; Middle Atlantic, Bob Anderman; Middle States, Bob Ruzanic; Midwest, Jim Davis; Missouri Valley, Kevin Hamilton; New England, Avis Murray; Northern California, Jim McLennan; Northwest, Ernie Greene; Pacific Northwest, Steve Doerrer and Anni Miller; San Diego, David Rapp; Southern, Tom Daglis; Southwest, Ken DeHart; and Texas, Greg Alexander and Arthur Rosiles.

A special thanks also was issued to the members of the USPTA Awards Committee, which is made up of Chairman Kirk Anderson, Ron Woods and Paul Christian. Š

Years of Service Honorees 30 Years Carlos Cisneros Hugh Curtler Winifred Gilliford Edwin Kerr Leslie Longshore Jr. Gardnar Mulloy Harry S. Parten Robert Sassano Peter L Scott

Pamela Stewart Jerry Strang Hugh Waters III 35 Years Sheldon Caldwell William C. Douglas Joseph Hall Charles W. Howard II Roger Klein Karel C. Lender

Robert Ryland Bob Sorensen Bill Sturgess Armando Vieira 40 Years Harry G. Ahrendts George A. Goodall Allie Ritzenberg Deborah K. Welsh

45 Years James A. Evert Mitch Gornto Don Martin Milton Phillips Jack Waters 50 Years Sam Shore 55 Years Don Marz

ADDvantage November 1993

Ashe inducted into USPTA Hall of Fame

The late Arthur Ashe became the first member to be inducted into USPTA's Hall of Fame in ceremonies held during the annual Awards Breakfast at the National Convention.

Ashe's tennis accomplishments, including Wimbledon and U.S. Open titles, earned him the world's No. 1 ranking on two separate occasions (1968 and 1975). Ashe, who died of AIDS complications on Feb. 6, is remembered often for his off-court activities, including his outspoken support of the anti-apartheid movement in South Africa; a writing career that earned him an Emmy award; and his publicized battle with AIDS. A USPTA member, Ashe was active in bringing tennis to inner-city youths and gave his time to numerous philanthropic activities, including USPTA's annual Across America Tennis Day, held each year in May. "Arthur Ashe inspired others to excel, just as he demanded the best of himself," said Tim Heckler, USPTA's CEO. "It is an honor to recognize his accomplishments in USPTA's Hall of Fame. Ashe's legacy is one that serves as a model for all USPTA members."

Gene Scott, publisher and editor-inchief of 7enn/s Week magazine, was at the awards breakfast to make a few personal remarks about Ashe.

"The last time I spoke about Ashe was at The Super Show," Scott said.

"Ashe was not a myth, he was a man; he was not a God, he was a guy. I salute Arthur Ashe and his memory, and hope that we all remember him as a human.''ÂŽ

10

ADDvantage November 1993

New member joins the national Board of Directors former Midwest Division president joined the national USPTA Board ot Directors during the recent national convention, filling a vacancy left by Cliff Drysdale, who elected not to serve another term.

All other members were re-elected to the board by the USPTA membership. Drysdale leaves the board after four years of service.

The newest member is Jim Davis of Toledo, Ohio, who was elected secretary/treasurer, replacing Kurt Kamperman, who moved to a vice president position on the board.

Members re-elected to their positions include Gordon Collins of Los Gatos, Calif who officially began his second term as president; Dave Sivertson, first vice president; Kathy Woods, vice president; Will Hoag, vice president; Joe Thompson, vice president; and Jack Justice, immediate past president.

Davis is a USPTA Master Professional and is managing partner of the Toledo Athletic Clubs and co-director of the Total Tennis Training Program at the Shadow Valley Club in Toledo. A graduate of the University of

Toledo, he is a past president of the USPTA Midwest Division and a USPTA member since 1975. Davis also received the national 1993 USPTA Professional of the Year award.

Collins, who first was elected to the board in 1986, is the tennis director for the Courtside Tennis Club in Los Gatos, and is a regional tennis director for Club Corporation of America. He graduated from the University of California at Santa Barbara and served as president of USPTA's Northern California Division from 1981 to 1983, and was selected Northern California's Professional of the Year in 1980, 1981 and 1983.

The 10-member board consists of eight voting members, the president, five vice presidents, the secretary/treasurer and the immediate past president. Two non-voting members Tim Heckler, USPTA CEO, and Paul Waldman, legal counsel attend board meetings and observe the proceedings. The board meets several times during the year between meetings of the Executive Committee, o>

Education opportunities abound at USPTA National Convention

A,

.ttendees at USPTA s National Convention had numerous opportunities to expand their knowledge and insight of the tennis-teaching profession The 1993 convention offered more than 140 hours of free education in the form of 19 Specialty Courses and nearly 60 seminars.

The topics were a diverse sampling from the tennis industry, including tennis and personal management topics, court strategies, mental training, coaching techniques, wheelchair tennis, and sport science issues.

The on-court Specialty Courses and seminars attracted crowds who braved the heat to hear speakers such as Tom Martin, Brett Hobden, Lynne Abbes Rolley, Stan Smith Virginia Wade and others. Seminars held in classrooms were popular as well, with some rooms being packed to capacity.

Most of the Specialty Courses offered at the convention were shortened from the usual eight hours to an abbreviated four-hour format in order to maximize the number of courses offered to attendees.

The great attendance at the national convention's educational events showcases

the initiative and drive of USPTA pros, who always strive to become better tennisteaching professionals," Tim Heckler, USPTA CEO, said. It is this initiative that keeps the professional informed of the new ideas, techniques and strategies in the tennis industry, and makes them better tennis teachers.

USPTA offered its first-ever Spanish module of education courses consisting of Specialty Courses and seminars for Spanish-speaking attendees, which was well received by the course participants.

This has been a great time, a great convention, and the participation by the attendees has been excellent, said Bob Whiston, a Dunlop Slazenger representative from Greenville, S.C. Td like to thank USPTA for allowing Dunlop to have Virginia Wade speak at the convention, we really enjoyed it.

Members who attended the convention, Specialty Courses and seminars earned credits for USPTA's Continuing Education Program A member attending the convention and taking advantage of extra courses could have earned as many as 24 total credits to apply to the program's requirements. <0>

Off-court focus

Instructor makes tennis a cultural experience, part of life ^JP une Welford, a USPTA professional in Jakarta, Indonesia, has a love of tennis that crosses many horizons and cultural boundaries. As a self-employed tennis consultant and coach in ndonesia, Welford has distinct ideas about coaching, which include trying to incorporate the lives of her students into the game of tennis.

There are so many bad nfluences on children today my job is to keep my students interested in tennis all of the time, she said, try to give them an idea of the1 opportunities (tournaments and tennis events) that are available for them to participate in, listen to their feedback and opinions about the ideas, and help them make a decision about what they want to work toward or practice for in the future.

Welford is of ndonesian descent, but was born and raised in Singapore. She started playing tennis at the age of 26, after watching the national champion of Indonesia, Lim PhiIan, practice for a match.

'When I saw her practicing, thought if she can do it, can do it better. So started learning to play tennis, Welford said.

She was coached by Ron Kauppinen, a U.S. Peace Corp member, who was coaching the Singapore National Basketball Team Kauppinen coached me and didn't charge lesson fees, because just couldn't afford to pay them, said Welford.

Since beginning her coaching

.-employed tennis consultant and coach INailUi iai I-"â&#x20AC;&#x201D;.

2ss--^r*5 champion, represented North Mississippi Junior College

June Welford

career, tennis has taken her to several countries, including Singapore, Spain, Italy and Australia. She has not limited her athletic interests to tennis, however, but has become involved in other activities, including cycling from Singapore to Penang in Malaysia, which is a distance of approximately 1,200 kilometers or 744 miles.

That bicycle trip convinced me that anything is possible when you believe it's fun, Welford said. She also climbed Mount Kinabalu in Malaysia, the highest mountain in Southeast Asia, a venture that involved six months of training.

Welford's philosophy of having fun in any task or adventure in life also crosses over into her tennis lessons. She makes tennis fun by incorporating the cultures of many different countries into each student's total tennis experience. Every time her students travel to a tournament out of the country, they are exposed to another cultural experience.

'When traveling to another country, we don't stay in hotels, but do billeting instead, which is staying in the homes of

other tennis players in that country,' she said.

This part of the sport of tennis is great for the children, because they learn about the cultural aspects and lives of people from another country, such as eating habits, education and languages. teach my students to be prepared not only to play tennis, but to learn other things and to be able to speak and talk about their own country.'

To keep her young students interested in tennis, Welford motivates them by emphasizing this type of traveling and playing tennis for fun, instead of winning games. This motivation isn't a difficult task, since tennis is a very popular sport in ndonesia, and the courts are crowded, she said.

Even though tennis is popular in her country, Welford believes the sport could be improved by having professionals group together and organize more tournaments, so people could compete against each other and improve their game.

She continues to improve her own coaching by attending USPTA events and functions. Being a USPTA member has helped me tremendously to pass the message of tennis to hundreds of juniors and adults that have coached, she said. o> Off-Court Focus, a bi-monthly column, concentrates on both the on- and offcourt activities of members who have been involved in the industry and the tennis-teaching profession. We welcome written nominations for yourself or another USPTA member. Please include the professional's name, member number, address, phone number, and a detailed description of the pro's offcourt involvement, along with other pertinent information. Send nominations to: ADDvantage magazine, USPTA World Headquarters, 3535 Briarpark Drive, Houston, Texas 77042.

ADDvantage November 1993

11

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CONVENTION SESSIONS AUDIO CASSETTES

1993 USPTA NATIONAL CONVENTION Boca Raton, Florida September 18-26, 1993

Please check the tapes you want in the blank at left. _ Tape 1 • _ Tape 2: _ Tape 3: _ Tape 4: _ Tape 5: _ Tape 6: _ Tape ?• _ Tape 8: _ Tape 9: _ Tape 10: Tape 11: _ Tape 12: Tape 13: Tape 14: Tape 15 _ Tape 16: _ Tape 17Tape 18: Tape 19: _ Tape 20: Tape 21: Tape 22: Tape 23: Tape 24: Tape 25: Tape 26: Tape 27-

Tape 28: Tape 29: Tape 30: Tape 31 Tape 32:

Developing alternative careers in tennis or related sports fields Spike Gurney Maximizing your tennis facility Fernando Velasco Successful hiring and interviewing Klaus Hilgers and Paul MacDonald Enhancing your professional image, revenue and career options Sean Sloane How to increase your income Fernando Velasco Breakfast of champions Page Love Johnson Awards Breakfast Anticipation Gundars Tilmanis Tennis facility design Sheldon Westervelt Untangling the technospeak of frames and strings Jill Workman Mental training for peak performance, part 1 Gary Sailes Diseno de ejercicios creativos Joe Dinoffer Touch, finesse and control: What are they and how do you teach them?

Dave Kozlowski Successful formulas and statistics for profits in the tennis business Klaus Hilgers and Paul MacDonald Junior development the PBI way Ted Murray Commitment and overcommitment: Keeping a balanced professional life JeffBoren Fastdry court maintenance Wade Herren Mental training for peak performance, part II Gary Sailes Sensitivity to coaching minority tennis players Robert Screen Myth and theories of tennis racquets Warren Bosworth Mental imagery training: A new approach to old problems John Yandell National seminar contest, part 1 Tactical development for junior players Carlos Goffi Haciendo las practices de equipo divertidas y productivas Ted Murray Working effectively with young juniors (3-9 years old) Marceil Whitney 5 star tennis leadership Sheryl Behne Professional tennis management panel: Work force 2000 Kurt Kamperman, Scott Schultz, Robert Screen, PaulSoliz, Rod Dulany, moderator Developing intelligent players Skip Singleton Setting goals: Marketing your pros and programs for success and profit Jim Davis and Tom Martin Teaching world-class doubles DougMacCurdy How to hire all 10s Kurt Kamperman Effective team building: Developing the pro staff for winning results Will Cleveland

_ Tape 33:

Promotions that stimulate activities, pro shop sales and lessons Spike Gurney

_ Tape 34: _ Tape 35:

Principios de la derecha y el reves PaulSoliz Junior development: Framework and drills for program growth Burda and Darrell Smith How to help your student find the proper college tennis program Greg Patton

__ Tape 37~ Tape 38: __ Tape 39: _ Tape 40: Tape 41: Tape 42: Tape 43: _ Tape 44: Tape 45: Tape 46: Tape 47-

Jim

How to coach female athletes Cheryl Mclaughlin, Lynne Rolley, Kathy O'Neal, moderator The first step: Covering the court with gravity motion Jim McLennan Los golpes de fondo de cancha y su ensenanza en forma progresiva Eduardo Garcia Strategizing the approach shot and volley Virginia Wade National Seminar Contest, part II Incorporating video into your coaching and teaching John Yandell Sport science forum Jane Colletti, Jack Groppel, Jim Loehr, Ron Woods, Cheryl Mclaughlin, PaulRoetert, moderator How to manage an organization with 3,000 players per month Luis Mediero Programmed for excellence: Methods for overcoming difficult mental toughness problems Fritz Earle Wheelchair tennis Scott Douglas, BalMoore, Marcha Moore, Randy Snow

Tape 48: Tape 49:

Sponsorships, promotions and tournament management Tom Dag/is Developing a winning attitude in yourself and your students Skip Singleton

Tape 50:

1,500 members, 4 bosses, 7 kids, and a wife How do I keep them all happy?

John Korpi The joy of teaching advanced juniors: Lessons learned from teaching thousands of advanced juniors for more than 21 years Laury Hammel An hour on the forehand Lynne Abhes Rolley The aggressive approach shot Stan Smith Preparing for career advancement Van Barry Getting into college Mike Kernodle A glimpse into the future I: The physical realm Jack Groppel Effortless tennis BrentZeller National seminar contest, part 3

Tape 51: Tape 52: Tape 53: Tape 54: Tape 55: Tape 56: Tape 57Tape 58: Tape 59: Tape 60: Tape 61: Tape 62: Tape 63:

More creative tennis programming Greg Grover How pros influence today's technique JayHardman Coaching and managing women's teams MarkMcMahon A glimpse into the future II: The psychological realm Jim Loehr Developing sound fundamentals for the serve and volley game Nick Saviano

$ 7.50 $ 97.50 (Plus choice of three complimentary tapes, plus custom cassette album.) $ 367.50 ($105 savings, plus complimentary custom cassette albums.)

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ADDvantage November 1993

13

Tennis courts sizzle with competition .he tennis courts at the Boca Raton Resort and Club were sizzling with competition in the 1993 USPTA National Championships, presented by Prince Racquet Sports.

The tournament, held in conjunction with the 66th annual national convention, attracted more players this year than ever before, and had many former USPTA champions participating in the different divisions.

This year, a wheelchair division was added to the tournament's list of events to give more USPTA pros a chance to play and compete. n the open singles competition, which started off the tournament, No. 3 seed Kim Barry of Houston defeated No. 4 seed Laura Glitz of York, Penn. 6-2, 6-3 to capture the women's title. was pleased with- my performance, considering that haven't played a tourna-1 ment in quite awhile, Barry said, just took

Kim Barry captures her third USPTA open singles title at the National Championships.

14

ADDvantage November 1993

it one match at a time and am very happy with the results.

Barry, a tennis professional and buyer for the River Oaks Country Club in Houston, is not a stranger to USPTA National Championship competition she won the singles title in 1990 and 1991 and was ranked No. 3 in the 1992 USPTA rankings, and No. 1 in the 1991 rankings. really enjoyed playing the USPTA National Championship, Barry said. It's great to see old friends at the tournament and convention. recently moved from Florida and enjoyed coming back to the area the surroundings for the tournament were beautiful!

On her way to the final round of the 36-participant tournament, Barry defeated Allegra Campos, Kristen Wertenberger and Lindsay Bartlett, before downing Glitz in the final match. don't think played all that well during the final match but Barry played well Glitz said. I had a lot of chances I didn't take advantage of. She was hitting really well, and was doing everything right to beat me.

The men's singles competition was equally exciting, with No. 9 seed Peter Doohan of Anniston, Ala. claiming his first National Championship title by defeating No. 5 seed Young Min Kwon of Marlton, N.J. 6-3, 6-4.

Doohan, the director of tennis at the Anniston Country Club, defeated Christopher Gaudreau Timmer Hal gan Roger Cypriano, Ricardo Mendivil and Brian Joelson on his way to the final round of the 89-participant tournament.

My best match of the tournament was over Joelson in the semifinals, but today played solid and had few unforced errors, Doohan said about the final match against Kwon.

Kwon, who is the director of tennis at Arrowhead Racquet Club in Medford, N.J. won the singles title in the 1991 National Championships, and competed in the 1992 National Championships in Tucson, Ariz. played a lot of tournaments this summer in New Jersey and the middle states and they really helped me prepare for this year's tournament, Kwon said. Even though played a lot before coming to Boca Raton, the air was so humid and hot that it was tough out on the court. The Florida heat and humidity

Peter Doohan takes an offensive stance at the tournament, and wins his first singles title.

is not near to what was used to this summer.'

In doubles competition, Peter Doohan and Pat Serret teamed up to collect the title by defeating the team of Brian Joelson and Eric Styrmoe. Doohan and Serret won the doubles division at the 1993 nternational Tennis Teachers Championships, and were the 1982 NCAA doubles champion team Serret previously had partnered with Styrmoe, and won the doubles division of the 1990 and 1991 National Championships.

Women's doubles competition had the No. 3 seeded team of Lindsay Bartlett and Tracy Houk-Kuhn defeat the unseeded team of Robin Keener and Michelle Sniffen, 6-2, 6-2.

Tracy Houk-Kuhn of Sacramento, Calif won the singles title at the 1992 nternational Tennis Teachers Championships, and was the co-recipient of USPTA's 1992 Female Player of the Year award.

The $5,000 USPTA National TeamTennis

at National Championships Championships, presented by Ultra SlimFast, drew a large number of players from 16 of the 17 divisions. The Southern Division's No. 1 team defeated the Florida Division's No. 1 team, 36-35 (7-2). Members of the Southern team were Lisa Apaney, Sue Bartlett, Rob Castorri, Peter Doohan, R.J. Dunkle, Craig Lemley, Suan MacDanald-Love, Gavin O'Connell and Pat Serret. The senior team tournament was won by the Florida Division's team.

In the newest event at the National Championships, the wheelchair division, Randy Snow of Heath Texas, took first place in the men's tourney, while Patricia Rollison of Sun Valley, Nev. finished first in the women's division.

Snow captured the men's singles title at the 1993 Toshiba Wheelchair Tennis nvitational held at The Lipton Championships; and Rollison won the singles competition at the Southwest Regional Championships and Tahoe-Donner nternational. <o>

The Southern Division wins the USPTA TeamTennis Championships.

1993 USPTA National Championships SINGLES FINALS Men's Open PETER DOOHAN def.

Young Min Kwon, 6-3, 6-4 Men's 35 & Over SAL CASTILLO def.

Clark Barton, 7-6(4), 6-4

Men's 40 & Over BOB McKINLEY def.

Philip Norville, 5-2, ret.

Men's 45 & Over HOWARD HUNT def.

Cliff Price, 6-3, 6-2 Men's 50 & Over FRED DRILLING def.

Fernando Velasco, 6-1, 6-1 Men's 55 & Over DAVE SHAW def.

Paul Cranis, 6-3, 3-6, 6-3 Men's 60 & Over BILL TYRRELL def.

J.W. Ridgeley, 4-6, 6-3, 6-4 Men's 65 & Over RAOLD FLATER def.

Andrew Bustamante, 6-7 6-2, 6-0

Women's Open KIM BARRY def.

Laura Glitz, 6-2, 6-3

Men's 40 & Over JUAN DIAZ/BOB McKINLEY def.

Thomas Connell/Dave Sivertson, 6-4, 6-3

Women's 45 & Over UTA HEGBERG/SUZANNE SWARTMAN def.

Judy Louie/Jeanette Paddock, 3-6, 6-4, 7-5

Women's 35 & Over SUSAN BARTLETT def.

Marsha Bladel-Wolak, 5-7, 3-2 ret.

Men's 45 & Over CLIFF PRICE/ART THOMSON def.

Dan Cox/Howard Hunt, 6-4, 6-0

Women's 50 & Over EROL LINDA AGNOS/JUDY COURTNEY def.

Dorothy Elliott/Catherine Lombardo, 6-4, 1-6, 6-4

Men's 50 & Over

Women's 55 & Over AVIS MURRAY/BETTY WALSH def.

Doris Hakman/Anna Kuykendall, 6-0, 6-2

Women's 40 & Over PATTY AUNAN def.

Lisa Spaulding, 6-1, 6-3 Women's 45 & Over SUZANNE SWARTMAN def.

Phyllis Taylor, 6-1,7-5

Women's 50 & Over UTA HEGBERG def.

Cathy Lombardo, 6-2, 6-1 Women's 55 & Over PATRICIA WELLES def.

Avis Murray, 6-2, 6-2 Women's 65 & Over ANNA KUYKENDALL, round robin winner Doris Hakman, runner-up

FRED DRILLING/ALAN KOTH def.

Bill Bond/Allen Shapter, 6-2, 6-1

Men's 55 & Over PAUL CRANIS/REYNALDO GARRIDO def.

Frank Pisciotta/Bill Tyrrell, 6-3, 6-3

Mixed Doubles GREGG MANNING/TORY PLUNKETT def.

Laura Glitz/Fred Pfuhl, 6-4, 2-6, 6-2

Men's 60 & Over DUDLEY BELL/DAN KENNEDY def.

Ulysses Brown/J.W. Ridgeley, 6-3, 6-4

Men's Wheelchair Open Division Final RANDY SNOW, winner Scott Douglas, runner-up

Men's 65 & Over RUDOLPH ANTONIO/ANDREW BUSTAMANTE def.

Ernie Spiller/Maurice Sockolov, 6-1, 6-1

Women's Wheelchair Open Division Final PATRICIA ROLLISON, winner Mary Jo Kittok, Maple Plain, Minn., runner-up

Men's 70 & Over TED WITHALL/JACK COOK def.

Frank Kenney/Ed Serues, 6-0, 6-1

Team championships final standings 1 Southern 2. Florida (No. 1 team) (3. California 13. Northern California Consolation winner Florida

DOUBLES FINALS

Women's Open LINDSAY BARTLETT/TRACY HOUK-KUHN def.

Robin Keener/Michelle Sniffen, 6-2, 6-2

Men's Open

Women's 35 & Over

JACK COOK def.

Robert Davis, 6-2, 6-4

PETER DOOHAN/PAT SERRET def.

Brian Joelson/Mark Styrmoe, default

MARY MOTTOLA/CHRISTINE SHUFFIELD def.

Cindy LePrevost/Betsy Savitt, 6-2, 6-2

Men's 75 & Over

Men's 35 & Over SAL CASTILLO/MARK VINES def.

Rob Castorri/Craig Lemley, 7-6, 6-4

Women's 40 & Over

Men's 70 & Over

ED SERUES, round robin winner Ted Withall, runner-up

CHERYL McLAUGHLIN/JOAN SCHNARR def.

Mary DeLay/Anni Miller, 7-5, 4-6, 7-5

Senior team final standings 1 Florida 12. New England 12. Intermountain 4. California 5. Texas

EVENT

TOURNAMENT LOCATION: DATE.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64

Brian Joelson, Amarillo, TX Bye Henry Kimmsl, Chappaqua, NY Bye Craig Hardenbergh, Alexandria, VA Bye Pete Ploog, Denver, CO Bye Jose Campos, Lutz, FL Bye Scott Wilson, Wallingford, CT Bye Leopoldo Salas, Mexico Bye Andy Stoner, Mechanicsburg, PA Bye Mauricio Achondo, Lodi, CA Bye Ken Pomerantz, Sunrise, FL Bye Jeff Sizemore, Columbia, SC Bye Ronnie Walters, Lake Charles, LA Bye Jose Collazo, Miami, FL Bye Patrick Sheahan, Boca Raton, FL Bye Gavin O'Connell, Dunwoody, GA Bye Cliff Schimpff, Vero Beach, FL Bye Stephen Gordan-Poorman, Gold River, CA Bye Mark Roberts, Campbell, CA Bye Roger Cypriano, Tampa, FL Bye Scott Grimes, Atlanta, GA Brian Nester, Cincinnati, OH Peter Doohan, Anniston, AL John Lawrence, Sarasota, FL Christopher Emery, Irvine, CA Christopher Gaudreau, Wethersfield, CT Todd Roth, Boca Raton, FL Ken Hance, Redondo Beach, CA Albert Mora, Miami, FL Timmer Halligan, St. Charles, IL Blaine Willenborg, Miami Shores, FL u n l Alejandro Rmgvald, Belmont, MA Bradley Watkins, Columbia, SC Steve Kuechel, Studio City, CA Perry Meyers-Smett, Miami, FL r David Rineberg, Boca naton, rL . .

Doug Elly, Springfield, MO • n n ft Mario Martinez, Boca naton, FL M W \ r uarmei, MMiw iviarK\i woiomoe, • n r« L I I• Martin Baroch, Czechoslovakia .

Ricardo Mendivil, Palm Springs, rL n v L. »iw Joseph noediger, Katonan, NY _ n _ Whitney Kraft, coca naton, rL i • 1 1- 1 kin Mike Dombrowski, Hickory, Nl nn n n Jettrey Bingo, boca naton, hi

Men's Open Singles USPTA National Championships The Boca Raton Resort and Club, Boca Raton, Fla September 18-22, 1993

Brian Joelson Pat Serret Mark Fairchilds Raul Saad Young Min Kwon Blaine Willenborg Mauricio Achondo

Joelson

8.

Joelson Kimmel n

Ploog

ADDvantage November 1993

Joelson 6-1,7-5

12 13 .

14 , 15 .

16 .

Hardenbergh 6-0, 6-4 Joelson 7-6, 6-2

Campos Wilson

Eric Styrmoe

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6-2, 6-0

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Greg Neuhart Jose Collazo Mark Buckley Jose Campos Mark Woldmoe

6-1,6-0 Campos 7-6, 6-0

Salas Stoner Stoner

6-4, 6-1 5-7, 7-5, 7-6

Achondo Pomerantz

Achondo 6-0, 6-2 Achondo 6-1,6-2

Sizemore Walters _

Sizemore 6-3, 64 Achondo 7-5, 6-3

Collazo Collazo Sheahan

6-2, 6-1

O'Connell 6-2, 6-2

O'Connell Schimpff

O'Connell 6-1, 6-3

Doohan 6-2, 6-1

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Gordan-Poorman 6-4, 6-3 Cypriano 6-2, 6-3 Cypriano 6-2, 6-1 6-2, 4-6, 6-2 6-1, 4-6, 6-2

Dnnhan UOQIIdn

6-3, 6-0 UdUuicdU

Doohan 6-1, 6-3

6-4, 6-2 6-3, 6-2

Roth 7-6, 7-6

6-1,6-3 6-2 6-2

6-2, 6-4

WlllcMUUf y

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Watkins 6-1,6-1

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16

SEEDED PLAYERS

Chapter 4

Simple principles make hiring and firing easier

by Andy Briant

Hiring, training and keeping new staff can be a difficult process that may seem like a guessing game of determining the best candidate. An even more difficult procedure is firing an employee.

But there are a few simple principles which can cut a clear path through the field of candidates, and help produce a productive, permanent em'ployee.

The process begins with trying to find the most effective employee possible. One way is by thoroughly examining the job applications â&#x20AC;&#x201D; approximately 90 percent of the applicants can be eliminated this way When looking over applications, there are several questions that should be asked.

Is the application neat? In our service-oriented profession, neatness counts. Neatness means this person cares about doing the best job possible.

How about outside interests? Singing in a church choir or coaching Little League baseball are activities that say "I give," "I care," or "I belong."

Is the application complete? If not, it is an indication that the candidate does not follow instructions.

How about relevant experience? While it is true that skills can be taught to the right person, it would be an enormous drain on the staffs time to train someone who has not worked with people before, or who has never hit a tennis ball.

Once the applications have been culled to a handful, telephone the six or seven remaining candidates and ask each to submit a short note outlining why his or her background fits the job opening. This will give more of an insight into their communication skills and values, and leads the way into the interview process.

During the interview, try to discern if the person possesses the basic qualities desirable in an employee: common sense, an innate intelligence, dedication to a job, and a willingness to work hard. If a candidate lacks in any of these areas, he or she should not be hired, because lower standards could result in an employee who is not able to perform satisfactorily Consider the following example of an interview with candidate "Jane," which ideally should last 30 minutes. Begin by asking Jane if she would like something to drink and, if so, get it yourself This establishes the fact that everyone in the office works together If Jane declines the refreshment, get yourself something to drink, which gives her

CopyrightŠ United States Professional Tennis Association, Inc. 1993.

All rights reserved. Reproduction of any portion of this manual is not permitted

37

/SL,

a chance to get comfortable and allows the two of you to engage in small talk for three to four minutes.

Then, run through a typical, daily schedule for the job opening for two to three minutes, finishing with an anticipated starting date (seldom do I hire someone on the spot) A good job interview should allow for communication, not simply the employer speaking, so spend about 15 minutes asking questions and encouraging Jane to ask questions.

Many employee-related problems are rooted in a boss who is too busy to train and manage employees.

o

If Jane seems promising, spend eight to 10 minutes "selling" your company to her by mentioning pay, benefits and the work environment. Mention that, for the final test, you would like her to come in for a paid, day-long trial, during which she would perform a typical day's work. This trial is

my recommendation when hiring a tennis pro or someone for a skilled job.

If you are not interested in hiring her, bring the interview to a dignified close and always follow with a letter of regret and thanks for taking her time to apply

Thorough training prevents problems The key to a successful work force lies in selection and training. Now that you have chosen the right person, get her or him off to a good start and prevent problems down the road. Investing the extra time at the beginning to do things correctly will pay dividends in the future. Ensure that there is an accurate, current job description that has been explained clearly to the employee.

For the first 90 days, allot 15 minutes on a weekly basis to the review process, which should be an ongoing program that culminates in an annual review Make sure that the employee knows that you are available, but even more importantly, make sure that you are available. Many em-

U.J Ar

O

/

O

o A happy employee will be motivated to do a better job and will remain in that job longer 38

ployee-related problems are rooted in a boss who is too busy to train and manage employees. This results in putting people to work without proper training and indoctrination, which results in pressures and problems.

Caring attitude reflected in tidiness, courtesy When training employees, stress to them that they and the facility must be properly maintained to reflect a caring, positive attitude toward its clients.

In the same way that wrinkled clothes or dirty tennis shoes show a lack of indifference on the part of the employee, so do dirty courts or torn nets show a complete lack of caring on the part of management. On a daily basis, before the members arrive, the courts should be inspected for items such as:

93 B

•

Correct net heights

•

Empty trash baskets

•

Garbage/stray balls

•

Evidence of torn windscreens

•

Dirty courts

•

Rol-Dris not rehung on the fence

It is a good idea to rotate front desk employees so that someone always arrives half an hour early (prior to opening) to check the courts. In the same way, the front desk personnel should make a real effort to keep the desk immaculate. Personnel ...should check the court schedule and lesson appointment books daily, so that when a member calls, the staff will know immediately when a time is open.

A good policy is to always address a member with a courtesy title (Ms., Mrs., Miss or Mr.) until the member says otherwise. Remember, being in the service business means the customer is always right, even when he or she is wrong.

About the author Andy Briant owns and operates Fashion Streaks, a screen printing business; owns the 2000-member Garden Health and Fitness Club in Monterey, Calif.; and is president of The Briant Group, a management consultant to the sportswear, destination resort, country club and travel industries.

He served as senior vice president for resort services

A former tennis professional, Briant helped found USPTA's Northern California Division, and served as its president and its 1977 Professional of the Year.

a good job. It is up to the manager to bring out the best in employees by demanding accountability to each other, the customer and the club.

This means motivating employees to be a team by instilling values and satisfaction.

How does one motivate people? Well, before it can take place, it is vital to understand the wants and needs of the employees. Then, take a backto-basics approach to motivation, rather than looking to high-tech solutions.

Once good employees have been hired and trained, they must be motivated to continually do a good job.

Tips for motivation •

Spend time with new employees to orient them to the total club and not only to their immediate areas. Making them feel welcome at the beginning will instill a sense of trust and loyalty, even if they are neglected later

•

Training employees in good human relations will reap big dividends. We are not bank tellers. Our club members are spending their leisure time with us. They left home or work to come to where we are to have a good time. Our role in creating that positive experience is essential.

Motivation keeps good employees good

123 B<

A very wise person once said that the secret of happiness is not in doing what one likes, but in liking what one does. An employee who likes what he or she does will be motivated to do a better job, and is more likely to be a better employee.

Once good employees have been hired and trained, they must be motivated to continually do

Andy Briant

for the Pebble Beach (Calif.)

Co., with responsibility for 600 employees in retail, security, food and beverage, and club development. He instituted a marketing plan which generated more than $1 million in retail sales for the golf shop —the resort's best retail month ever — and implemented and directed development of the $13 million Spanish Bay Club in Pebble Beach.

39

Solicit employee suggestions and act upon them. A simple "Thank you. You are valuable to our club and I am glad you are on our team," is important recognition. Ask for their help in solving problems: "What do you recommend we do?"

111

Uncontrolled emotions and anger will NEVER be a positive motivator. A remark in anger always will put an employee in a defensive mode. If there is a problem, it always must be discussed behind closed doors on a one-to-one basis.

A motivated team requires regularly scheduled meetings where employees are encouraged to speak. Rotate the leadership role by allowing everyone a chance to lead a discussion.

o

I 111

o

Under the gun: firing Over the years, my personal response sometimes has interfered in cases involving discipline, so it is now my practice to suspend employees before firing them. This prevents my overreacting in a personal manner and making a precipitous decision that is not based on sound judgment.

A very effective tool that I have developed is the "investigatory suspension," whereby the em-

ployee is suspended pending an investigation and a final decision regarding discipline. Removing the employee from the workplace gives everyone a chance to cool down. The following is my recommendation for a suspension.

Suspension procedure •

Gather and evaluate all the facts.

•

Interview the offending employee to get his or her side of the story

•

Consider the mitigating circumstances.

•

Consider how other employees have been treated and disciplined for similar offenses.

The human tendency is to discharge a troublemaker on the spot to "save face" and maintain authority; however, an "investigatory suspension" can be more effective in maintaining authority If a discharge ultimately is needed, the suspension can be converted to a firing. If a lesser penalty is required, a disciplinary suspension can be imposed. Or, if no discipline is necessary, the employee can be reinstated with back pay.

Hiring, training and motivating employees is a constant challenge. The application of these principles has helped me greatly over the last 20 years, even though it has taken considerable effort to devote the necessary time to each area.

111

111 9

O

o Smiling, courteous employees will make a club member want to return.

40

WINNER Kwon

Doohan 6-3, 6-4

Doohan

bb

Emmanuel John, Clearwater, FL

66

David Kuhn, Rancho Cordova, CA

67

Hermann Pappas, Laurel, MS

Kllhn

6-1, 6-0

|

Kuhn 7-5, 4-6, 6-4

_,

Hammerschmidt 6-2, 6-4

Buckley

_,

Hakansson

6-0, 6-2

68

Kurt Hammerschmidt, Germantown, MD

69

Chris Gilroy, Peekskill, NY

70

Lars Hakansson, Tequesta, FL

6-2, 6-4

Buckley

71

Brian Cody, Kerrville, TX

BucMoy

6-2, 6-1

72

Mark Buckley, Ft. Lauderdale, FL

6-0, 6-0

73

Tito Vazquez, Ponce, Puerto Rico

74

Rupert de Laszlo, England

75

Imad Al-Suki, Jordan

. j

76

Mike Fedderly, Cathedral City, CA

77

Manuel Cervantes, Mexico

Kwon 6-0, 6-1

de Laszlo 6-2, 6-4

Fedderly

Forfrbrlu

6-0, 3-0, Ret.

6-0, 3-0, Ret.

Kwon

nnhinc

6-0,6-1

78

Ross Dubins, N. Miami Beach, FL

7-6, 6-1

Min Kwon

79

Gregory Cooper, Niceville, FL

Min Kwon

6-1, 6-4

80

Young Min Kwon, Marlton, NJ

6-1, 6-1

81

Jon Erickson, Chaska, MN

82

Raul Saad, Wilmington, DE

83

Stephana De Verchere , Miami, FL

84

Phil Moskal, San Diego, CA

85

Paul Wolff, Northridge, CA

86

Thomas Cheatham, Wellington, FL

Kwon 64, 6-3

Saad Default

Saad

Moskal

6-2, 6-2

6-2, 6-4

Leonard 64, 6-4

Cheatham

87

Brian Thomas, Binghamton, NY

88

Mike Leonard, Laurinburg, NC

89

Bye

90

Eric Maust, Oakton, VA

6-4, 7-5

Leonard

Leonard

6-0, 6-0

6-3, 6-4

Leonard 7-6, 6-4

Maust Bonner

91 Bye

Bonner

92

Chico Bonner, Costa Mesa, CA

93

Bye

94

Chuck Willenborg, North Miami, FL

6-2, 6-2 Fairchilds 6-2, 6-2

Willenborg

95 Bye

Fairchilds

96

Mark Fairchilds, Modesto, CA

97

Bye

98

Corey Clarke, New Orleans, LA

99

Bye

Fairchilds

Kwon

4-2, Ret.

7-5, 6-2

Clarke Clarke Leal

6-3, 1-0, Ret.

100 Daniel Leal, Montgomery, AL

Clarke

101 Bye

6-2, 6-3

Kukaras

102 Aleksandar Kukaras, Germany

Kukaras

103 Bye

Neuhart

6-5, Ret.

104 Greg Neuhart, W. Palm Beach, FL 105 Bye

Clarke 7-6, 6-4

Mareschal

106 Pierre Mareschal, Northridge, CA

Mareschal

107 Bye

Cook

6-0, 6-0

108 Jim Cook, Alexandria, VA

Styrmoe

109 Bye

6-2, 6-4

Donoso

1 1 0 Edwin Donoso, Pompano Beach, FL 111 Bye

Styrmoe Styrmoe

6-1, 6-0

112 Eric Styrmoe, Tucson, AZ

Dunkle

113 Bye

64, 6-4 Simard

114 Len Simard, Boca Raton, FL

Simard

115 Bye

Rutz

7-6, 6-3

116 Patrick Rutz, Sacramento, CA

Dunkle

117 Bye 118 David Durrett, Jacksonville, FL

Dunkle

119 Bye *in n

64, 7-5

Durrett

i n

II

n i

Dunkle

L O U

6-0, 6-0

tio n. J. Uunkle, Uulutn, uA Dunkle

121 Bye

Dunlop

.

122 Laird Dunlop, Wilmington, NC

Dunlop

123 Bye _.

...

n i

n

un

j

6-3, 4-6, 7-6

PI

Burga

4-6, 7-5, 3-0, Ret. Serret

125 Bye .

64, 6-1

Marino Serret

127 Bye

Serret

64, 6-4

ADDvantage November 1993

17

EVENT

TOURNAMENT LOCATION DATE.

Women s Open Singles USPTA National Championships The Boca Raton Resort and Club, Boca Raton, Fla September 18-22 1993

Tracy Houk-Kuhn, Sacramento, CA

SEEDED PLAYERS

1.

2.

3.

4.

5.

6.

7.

8.

Houk-Kuhn

Bye

Houk-Kuhn

Vesna McKenna, Pembroke Pines, FL

MrKpnna

6-0, 6-1

Bye

Houk-Kuhn

Jodi Wertenberger, W. Palm Beach, FL

6-4, 2-6, 7-6

Wfirtsnhprgnr

Bye

Mitchell

Sondra Mitchell, Ranch Santa Margarita, CA

Mitchell

6-0, 6-0

Bye

Newman

Judy Newman, Sausalito, CA

3-6, 7-5, 6-3

MPVum?n

Bye

Newman

Valerie Villucci, Cranston, Rl

Villucci

6-1, 6-1

Bye

Newman

Courtney Weichsel, Torrance, CA

6-2,1-6,6-4

Weichsel

Bye

Weichsel

Jill Vallandigham, Boca Raton, FL

Vallandigham

6-2, 6-4 Glitz

Bye

6-3, 7-5

Laura Glitz, York, PA

Glitz

Bye

Glitz

Donna Gross, Cocoa Beach, FL

Gross

6-0, 6-0

Bye

Glitz

Tory Plunkett, Arlington, TX

6-4, 6-1

Plunkett

Bye

Plunkett

Tara Dunne, Boca Raton, FL

Dunne

6-3, 6-2

Bye

Glitz

Jamie Golder, Ft. Lauderdale, FL

1-6, 6-2, Ret.

Golder

Bye

Golder

Tamra Dee Houston, Midland, TX

Houston

6-0, 6-0

Bye

Golder

Louanne Melone-Fischer, Naples, FL Susie Campbell, Corvallis, OR

Robin Keener, Melbourne, FL

5-7, 6-4, 7-5

Keener

Keener

5-2, Ret.

Barry 6-2, 6-3

6-4,1-6,6-4

Lindsay Bartlett, Portola Valley, CA Nina Schmidt, Boca Raton, FL

6-1, 6-4

Campbell

Joni Hannah, Vienna, VA

34 35 36 37 38 39 40 41 42 43

Bartlett 3-6, 6-2, 6-1

Bartlett

Morris

6-0, 6-2

Maggie Morris, Phoenix, AZ Kari Yerg, Boca Raton, FL

Bye

6-1, 6-2

Bartlett

Rauch

4-6, 6-3, 7-6

Stephanie Rauch, Vail, CO

Sniffen

Bye

Sniffen

6-1,6-1

Michele Sniffen, Winter Park, FL

Bye

Barry 6-3, 6-2

Wertenberger

Kristen Wertenberger, W. Palm Beach, FL

Wertenberger

Bye

Froh

6-0, 6-0

Cheryl Froh, Stowe, VT

Barry

Bye

6-1,6-0

Campos

46 Allegra Campos, Lutz, FL 47 Bye 48 Kim Barry, Houston, TX 49 Bye 50 Heidi Rosenbaum, Davie, FL 51 Bye

Barry Barry

6-2, 6-1 Barry 6-2, 6-2

Rosenbaum Slattery Slattery

6-2, 6-3

Jennifer Slattery, Huntingtnn Beach, CA

Norwood

Bye

6-1, 6-0

Beggs

Vikki Beggs, W. Palm Beach, FL

Norwood

Bye

Norwood

56 Mary Norwood, Oklahoma City, OK 57 Bye 58 Martha Capestany, Wyoming, Ml 59 Bye 60 Susan Leo-Houben, Clearwater, FL 61 Bye Bye

6-4, 6-2 Norwood 1-6, 6-1, 6-0

Capestany Leo-Houben Leo-Houben

6-3, 6-1 Casale-Telford 6-2, 6-2

Churich

Tina Churich, Burlingame, CA

Casale-Telford Casale-Telford

Pam Casale-Telford, Boca Raton, FL

18

Pam Casale-Telford Tracy Houk-Kuhn Kim Barry Laura Glitz Jamie Golder Michele Sniffen Judy Newman Mary Norwood Norwood

ADDvantage November 1993

6-0, 6-0

EVENT TOURNAMENT LOCATION DATE.

Men's Open Doubles USPTA National Championships The Boca Raton Resort and Club Boca Raton Fla September 18-22, 1993

SEEDED PLAYERS 1.

2.

3.

Peter Doohan, Anniston, AL/Pat Serret, Alexandria, LA

Doug Mclaughlin, Yakama, WAIBrian Nash, Seattle, WA

4.

Doohan/Serret

Bye

Doohan/Serret McLaughlin/Nash

Bye David Abella, Costa Mesa, CAIRick Acosta, Norwalk, CA

6.

Abella/Acosta

Bye 7

Mike Dombrowski, Hickory, NC/Perry Meyers-Sinett, Miami, FL

7.

Dombrowski/Sinett

Bye 9

Chuck Willenborg, N. Miami, FLIBIaine Willenborg, Miami Shores, FL

10

Bye

11

Mike Leonard, Laurinburg, NC/Brian Thomas, Binghamton, NY

12

Bye

13

George Elias, Fairfax, VA/Mark Verde, Gaithersburg, MD

5.

Willenborg/Willenborg

Peter Doohan Pat Serret Brian Joelson Eric Styrmoe Mark Basham Mike Fedderly Mauricio Achondo Mark Fairchilds Young Min Kwon Andy Stoner R. J. Dunkle Mark Woldmoe Blaine Willenborg Chuck Willenborg Jose Collazo Ross Dubins

Leonard/Thomas

Elias/Verde

14 Bye 15

Kurt Kredel, Palos Verdes Estates, CAIWilliam Moravec, Huntington Beach, CA

16

Bye

17

Mauricio Achondo, Lodi, CA/Mark Fairchilds, Modesto, CA

18

Armand Procacci, Cherry Hill, NJ/Drew Wittman, Harrisonburg, VA

19

John Matkulak, Reno, NVfKurt Ritcher, Reno, NV

20

Victor Silva, El Paso, TXIBret Smith, Vernon, CT

21

Laird Dunlop, Wilmington, NCINigel O'Rourke, Warren, VT

22

Manuel Cervantes, Mexico/Leopold Salas, Mexico

23

Stephen Gordan-Poorman, Gold River, CAIDavid Kuhn, Rancho Cordova, CA

24

Aldo Burga, Palm Beach Gardens, FLILars Hakansson, Tequesta, FL

25

R. J. Dunkle, Duluth, GA/Mark Woldmoe; Carmel, IN

26

Chico Bonner, Costa Mesa, CAICurt Lemley, Ranch Santa Margarita, CA1

27

Bye

28

Gavin O'Connell, Dunwoody, GAIAIejandro Ringvald, Belmont, MA

29

Rich Andrews, Folsom, CA/Patrick Rutz, Sacramento, CA

30

Rupert de Laszlo, England/Luiz Lobo, Deerfield Beach, FL

31

Chris Gilroy, Peekskill, NY/Joseph Roediger, Katonah, NY

32

Corey Clarke, New Orleans, LA/Ed Gaskell, New Orleans, LA

33 Jim Herzberger, Orlando, FL/Paul Wolff, Northridge, CA 34

Mark Cissel, Fort Lauderdale, FLIWhitney Kraft, Boca Raton, FL

35

Bruce Kurtz, Coconut Creek, FL/Hermann Pappas, Laurel, MS

36

Joe Cappellino, Richmond, VA/Eddie Parker, Midlothian, VA

37

Jose Campos, Lutz, FLIRoger Cypriano, Tampa, FL

38

Ken Hance, Redondo Beach, CAIScott Wilson, Wallingford, CT

39

Geoffrey Bower, Warren, VTIPhil Moskal, San Diego, CA

40

Young Min Kwon, Marlton, NJ/Andy Stoner, Mechanicsburg, PA

41

Greg Neuhart, W. Palm Beach, FLfGary Trost, Deerfield, FL

42

David Brandt, Destin, FLIRonnie Walters, Lake Charles, LA

43

Brian Nester, Cincinnati, OH/Jim Schutty, Cincinnati, OH

44

Mark Buckley, Ft. Lauderdale, FLINorman Schellenger, Ft. Lauderdale, FL

45

Kevin Lewis, Garland, TX/David Rineberg, Boca Raton, FL

46

Christopher Gaudreau, Wethersfield, CT/Rick Suydam, W. Hartford, CT

47

Bye

48

Mark Basham, Santa Barabara, CAIMike Fedderly, Cathedral City, CA

49

Bye

50

Eric Glowers, Boynton Beach, FLJCIiff Schimpff, Vero Beach, FL

51

Bye

52

Kurt Hammerschmidt, Germantown, MDIRaul Saad, Wilmington, DE

53

Bye

54

Pierre Mareschal, Northridge, CA/Will Marino, Santa Ana, CA

55

Bye

56

Jose Collazo, Miami, FLIRoss Dubins, N. Miami Beach, FL

57

Bye

58

Clay Robinson, Wintergreen, VA/Tito Vazquez, Ponce, PR

59 Bye 60

Kredel/Moravec

Achondo/Fairchilds 6-1,6-0 Matkulak/Ritcher 6-2, 6-4 Dunlop/O'Rourke 6-4, 6-3 BurgafHakansson 7-5, 6-3 Dunkle/Woldmoe 3-6, 6-1, 6-4 O'ConnelllRingvald Default AndrewslRutz 6-3, 6-4 Gilroy/Roediger 6-4, 6-4 Cissel/Kraft Default CappellinolParker 6-2, 7-5 CamposlCypriano 6-1,6-3 Kwon/Stoner 6-2, 6-1 Neuhart/Trost 6-3,4-6, 6-1 BuckleylSchellenger 6-1, 6-0 Lewis/Rineberg 6-1,6-2 Basham/Fedderly

Clowers/Schimpff

HammerschmidtlSaad

MareschaljMarino

CollazofDubins

Robinson/Vazquez

Puc/Simard

Michael Puc, Middleburg, FLILen Simard, Boca Raton, FL

61

Bye

62

Lance Armstrong, Midland, TXIMike Hinson, Midland, TX

63

Bye

64

Brian Joelson, Amarillo, TX/Eric Styrmoe, Tucson, AZ

Armstrong/Hinson

Joelson/Styrmoe

6-2,6-0

ADDvantage November 1993

19

EVENT TOURNAMENT

Women's Open Doubles

LOCATION

The Boca Raton Resort and Club, Boca Raton, Fla

DATE.

September 18-22, 1993

SEEDED PLAYERS

USPTA National Championships

1.

2.

3.

Carol Coparanis, Portland, PR/Lisa Moldrem, Seattle, WA

Pam Casale-Telford Felicia Tebon Carol Coparanis Lisa Moldrem Lindsay Bartlett Tracy Houk-Kuhn

Coparanis/Moldrem

Bye

Coparanis/Moldrem

Kristen Wertenberger, W. Palm Beach, FL/Jodi Wertenberger, W. Palm Beach, FL

,

Morris/Rauch

Maggie Morris, Phoenix, AZIStephanie Rauch, Vail, CO

6-4, 6-2 Keener/Sniffen

6-1, 7-6

Susie Campbell, Corvallis, OR/Louanne Melone-Fischer, Naples, FL

6-3, 6-2

Jeu de Vine/McOanald-Love

Laura Jeu de Vine, Charlotte, NC/Susan McDanald-Love, Charlotte, NC Vesna McKenna, Pembroke Pines, FLIHeidi Rosenbaum, Ft. Lauderdale, FL Robin Keener, Melbourne, FL/Michele Sniffen, Winter Park, FL

7-6, 7-5

Keener/Sniff en

KeenerlSniffen

7-6, 5-7 6-0 Barltett/Houk-Kuhn

6-2, 6-3

Myke Bodisch, Destin, FL/IRetsy Wilson, Mary Esther, FL

6-2, 6-2

Dunne/Newman

Tara Dunne, Delray Beach, FL/Judy Newman, Sausalito, CA Nina Schmidt, Boca Raton, FL/Jill Vallandigham, Boca Raton, FL

6-1, 3-6, 7-5

Bartlett/Houk-Kuhn

Bartlett/Houk-Kuhn

6-1,6-3

Lindsay Bartlett, Portola Valley, CA/Tracy Houk-Kuhn, Sacramento, CA

Bye

6-4, 7-5

Bartlett/Houk-Kuhn 6-2, 6-1

MitchelllSlattery

Sondra Mitchell, Ranch Santa Margarita, C A/Jennifer Slattery, Huntington Beach, CA

Bye

Mitchell/Slattery Casale-Telford/Tebon

6-4, 3-6, 6-3

Pam Casale-Telford, Boca Raton, FL/Felicia Tebon, Boca Raton, FL

USPTA bestows honorary membership on former tennis champion

SPORTS TUTOR The Choice in Ball Machines Used by Pros at the ATP Training Center

Wireless remote control and two-line oscillator functions available

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Call 1-800-448-8867 for FREE brochure

20

I

ADDvantage November 1993

2612 West Burbank Blvd.

Burbank, California 91505

Pancho Segura, the current coach of touring professional Andre Agassi, was recognized with honorary membership into USPTA at the National Convention's annual awards breakfast.

Pancho Segura Honorary membership is bestowed upon those individuals who, as voted by the 45-member USPTA Executive Committee, have made outstanding contributions to tennis or USPTA. Segura, a resident teaching professional at the La Costa Resort and Spa in Carlsbad, Calif, is the former coach of Jimmy Connors.

An active member of USPTA since 1946, he toured as a professional with Pancho Gonzales and other tennis greats of the 1950s.

He won the World Professional Championship in 1950 and 1952, the Australian Pro Singles Championships in 1957 the U.S. Pro Doubles Championships in 1948, 1954 and 1958, the 1972 U.S. National Seniors Hardcourt Championships and many other tennis tournaments.

USPTA National Convention is a family affair .he USPTA National Convention always has been a great event for tennis teachers to expand their knowledge and make contacts within the tennis industry. It's also a great time for families to spend time together and have fun at the parties and activities held during the nineday event. More families than ever are combining the USPTA convention with their vacations, and finding that it's a great idea and a great time, o

The food at the Prince welcoming reception looks pretty good to this guest.

These guys are waiting for the food, excitement and fun at a convention party.

Bring on the next act in the Lip Sync Contest.

Taking a break in the shade.

This young player has all the right moves.

Young convention attendees get a jump start on tennis lessons.

ADDvantage November 1993

21

A USPTA FOR Adults only UNITED

STATES

PROFESSIONAL TENNIS

ASSOCIATION

Be a part of one of the most exciting, innovative programs created by the United States Professional Tennis Association For seven weeks between July 1 and December 31, the USPTA Adult Tennis League offers friendly rivalry and fast-paced competition n the spirit of teamwork. Its flexible format adapts eas ly to any programm ng niche and the low entry fees are a bonus, too. Register today

Contact the National League Office at

(715) 97-USPTA the official league ball

School of Club Operations debuts at The Super Show/94 .he Super Show/94, scheduled for Feb. 4-7 in Atlanta, is an excellent time for many companies and manufacturers to debut new sporting goods products to members of the trade industry.

USPTA will introduce a new product of its own at The Super Show the USPTA School of Club Operations. The school will be held Feb. 2-3, wrapping up just before The Super Show opens on Feb. 4, and will be presented by Kurt Kamperman and Mark McMahon The deadline to register for the school is Jan 12, and the cost is $150 for USPTA members and $225 for non-members.

Every tennis professional who is involved in the management of a tennis club or facility will find the School of Club Operations extremely interesting and informative, Tim Heckler, USPTA CEO, said. The school will cover all facets of club and facility operations, and will leave attendees with more in-depth ' and professional knowledge in this area.

The two-day school will cover the basics of how to manage a club or tennis facility, including programming that works, keeping the customers happy with good service, running a successful pro shop, instructions on how to buy for the shop, and an overview of shopping The Super Show.

For more nformation about the school or to register, contact the USPTA World Headquarters at (713) 97-USPTA. Kurt Kamperman, a USPTA Master Professional, will present the personnel management and pro shop operations segments of the school. He is the director of tennis for Sea Pines Resort on Hilton Head Island S.C. Kamperman, who has been active in the tennis industry for 17 years, also is president of Stan Smith Design, a consulting firm specializing in planning and designing tennis facilities, n this capacity, he has been involved in the development of a number of prestigious tennis clubs throughout the world.

Kamperman serves on the national USPTA Board of Directors, is a contibuting editor to Tennis Buyer's Guide and Court Products Report, and is a member of the Prince Advisory Staff He speaks frequently at many national conventions and workshops, and recently published 'Two Racquets and a Briefcase, a resource guide and workbook for tennis professionals.

The segments on customer service and club programming will be presented by Mark McMahon, who also is a USPTA Master

Professional McMahon is the director of tennis at the Boca West Club in Boca Raton, Fla. and is the regional vice president and a past president of the USPTA Florida Division. He is a featured speaker at USPTA national and divisional conventions, national USTA Tennis Teachers Workshops and other industry events.

He has served as a USTA clinician, chairman of various USPTA and USTA national committees, and established two local USTA Tennis ndustry Councils.

McMahon is a member of the Prince and Penn advisory staffs, and serves as a spokesman and speaker for the companies throughout the tennis industry. <o>

World AIDS Day Round Robin needs USPT4 professionals

u

'SPTA professionals are needed to hold tennis round robins at clubs and facilities on World AIDS Day (Dec. 1) to raise funds to fight AIDS. The Arthur Ashe Foundation for the Defeat of AIDS is planning the World AIDS Day Round Robin in order to increase AIDS awareness and reach the foundation's initial campaign goal of raising between $2.5 million and $5 million.

"We want to be able to look back and say to all concerned, that we did what we had to do, when we had to do it, and with all the resources required," said the late Arthur Ashe on last year's World AIDS Day. To participate in the World AIDS Day Round Robin, tennis pros simply need to organize round robins at their clubs or facilities and register the events with the foundation. The foundation has some

suggested guidelines, which include: • Round robin format can be men's, women's, or mixed doubles.

• Suggested entry fee is $25 per player.

• Courts are donated by the club or facility, and each player supplies one can of balls.

• Ask local businesses and sporting goods companies to sponsor the event or donate prizes.

The mission of the Arthur Ashe Foundation for the Defeat of AIDS is to educate people about AIDS and to raise funds to be distributed worldwide to established AIDS organizations involved in research, clinical trials, patient support services and education. For more information, call the foundation at (212) 922-0096. ©

World AIDS Day Round Robin professional/club registration Yes, I want to host a World AIDS Day Round Robin to benefit The Arthur Ashe Foundation for the Defeat of AIDS. I am a USPTA member.

Name_ Address Name of club/facility ___________________________ Address of club/facility ; Phone (home) (work) : The facility I will use for the event is Name Add ress Please mail information to my D home D work address.

The best time to reach me by phone is .

Return this form as soon as possible to the Arthur Ashe Foundation for the Defeat of AIDS at 100 Park Avenue, 10th Floor, New York, NY. 10017.

ADDvantage November 1993

23

DecoTurf of Champions

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Join the champions with DecoTurf Surfacing Systems Manufactured by:

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tes Specialty Courses xams, upgrades and Certification Training Courses Nov. c\-12 Nov. 21-22 Nov. 21-22 Dec. 3 Dec. 3-4 Dec. 3-4 Dec. 4 Dec. 4-5 Dec. 4-5 Dec. 4-5 Dec. 9 Dec. 11-12 Dec. 12-13 Dec. 19-20 Dec. 30-31 Jan. 8-9 Jan. 8-9 Jan. 8-9 Jan. 9-10 Jan. 9-10 Jan. 9-10 Jan. 13 Jan. 14-16 Jan. 15-16 Jan. 21 Jan. 28-29 Feb. 4-5 Feb. 6-7 Feb. 10 Feb. 10-11 Feb. 12-13 Feb. 12-13 Feb. 13-14 Feb. 20-21 Feb. 20-21 Feb. 26 Feb. 26-27 Feb. 26-27 Feb. 26-27 Feb. 26-27 Feb. 27 March 3 March 5-6 March 5-6 March 6-7 March 13-14 MÂŤ.l

O^

00

Mobile, Ala. (CTC) Murrieta, Calif. (CTC) Carrollton, Ga. (CTC) Virginia Beach, Va. (upgrade only) Naples, Fla. (CTC) Bloomington, Minn.

(CTC) La Quinta, Calif.

Birmingham, Ala. (CTC) Gastonia, N.C. (CTC) New Braunfels, Texas (CTC) Flushing, NY. Nashville, Tenn. (CTC) Palm Desert, Calif. (CTC) New Orleans, La. Goto de Caza, Calif.

Hilton Head Island, S.C. (CTC) Kailua Kona, Hawaii (CTC) Richmond, Va. (CTC) Redlands, Calif. (CTC) Parker, Colo. (CTC) Kingsport, Tenn. (CTC) Freeport, NY. Wayland, Mass. (CTC) Boca Raton, Fla. (CTC) Lancaster, Pa. (upgrade only) Nashville, Tenn.

Mesa, Ariz. (CTC) Duluth, Ga. (CTC) Freeport, NY. Tacoma, Wash. (CTC) Boca Raton, Fla. (CTC) Indianapolis, Ind. (CTC) Grapevine, Texas (CTC) Fountain Valley, Calif, (upgrade only) New Orleans, La. (CTC) Columbus, Ohio Carrollton, Ga. (CTC) Lake Wylie, S.C. (CTC) Murrieta, Calif. (CTC) Rochester, NY. (CTC) Oahu, Hawaii (upgrade only) Flushing, NY. Malibu, Calif. (CTC) Cleveland, Ohio (CTC) Lake Wylie, S.C. (CTC) McLean, Va. (CTC) IkJI/tkiln

Aln

/PT/M

This schedule is subject to change. Exam reservations must be made at least 21 days prior to the dates listed. There is a $75 fee for exam cancellations received after the 14-day deadline. For more information, call the USPTA Membership Department at (713) 97-USPTA.

Date Dec. 3 Dec. 3 Dec. 5 Dec. 5 Jan. 6 Jan. 14 Jan. 16 Jan. 20 Jan 21 Jan. 23 Jan. 27 Jan. Feb. Feb. Feb.

28 5 5-6 10

Course Title Fitness Training and Periodization Creating a Total Service Organization Group Lessons Junior Development Advanced Stroke Production Pro Shop Operations Mental Toughness Stroke Analysis Mental Toughness Stringing, Gripping and Equipment Consulting How to Hire and Supervise Employees (formerly Quality Management) How to Hire and Supervise Employees Personal and Professional Development 5 Keys to Tennis Club Activity Programming

Location Hartford, Conn.

Virginia Beach, Va. Santa Barbara, Calif Virginia Beach, Va. Burnsville, Minn.

Wayland, Mass.

Fountain Valley, Calif Houston, Texas Lancaster, Pa. Lancaster, Pa. Homewood, III. White Plains, NY Mesa, Ariz.

Burnsville, Minn.

Grapevine, Texas

lennis Teachers' Courses Date Dec. 7-9 Dec. 10-12 Jan. 13-15

Hours 24 24 24

Location Tampa, Fla. Nashville, Tenn.

Houston, Texas

.

Conventions Date Jan. 21-23 Feb. 11-13 Feb. 11-13

Division Middle States Texas Pacific Northwest

Location Lancaster, Pa. Grapevine, Texas Vancouver, Wash

USPTA Schools of Teaching Date Jan. 21-22 Feb. 2-3 Feb. 4-6

School School of Tennis Teaching School of Club Operations Playing School

Location Houston, Texas Atlanta, Ga. Stuart, Fla.

ivision meetings/activities Date Jan. 4 Jan. 6 Jan. 10 Jan. 21 Jan. 24 Feb. 12

Division Midwest Midwest Midwest Southwest Mid-Atlantic Texas

Location Schaumburg, III Milwaukee, Wis. Cleveland, Ohio Tucson, Ariz.

Virginia Beach Va. Grapevine, Texas

(Coaches Workshops Date Dec. 4 Dec. 5 Dec. 5 Jan. 17 Jan. 21-22 Jan. 22 Feb. 4-5 Feb. 11-12

Division Mid-Atlantic Southern Florida Southwest Midwest Middle States Midwest Midwest

Location Virginia Beach Va. Atlanta, Ga. Naples, Fla. Tucson, Ariz.

Schaumburg, III Lancaster, Pa. Troy, Mich Indianapolis, Ind. ADDvantage November 1993

25

The First And Only Forefoot Suspension System Designed For The Lateral Motion Footwork Of Tennis.

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Recommend the best place under Florida's sun to combine intense training, rugged on-court workouts and sublime relaxation. At Harry Hopman/Saddlebrook International Tennis, we provide strong teaching support through the proven techniques and strategies of Harry Hopman, coach of 16 winning Davis Cup teams.

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Enjoy all of Saddlebrook's championship amenities including 45 tennis courts, two 18-hole Arnold Palmer signature golf courses, fitness center, Superpool, award-winning dining, 500 suite hotel, and 60,000 sq ft. of meeting space.

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These brands and services are "Officially Approved" by the USPTA. iLOESA

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Project Coordinator XSPORTS, Inc. 516-767-9114 Fax 516-767-7548 ,

IHHBP^ "We're very pleased with USPTA's new 5jpr Tennis Centre. The design of the facility met all of our expectations. The courts and surrounding area offer low maintenance and excellent quality of play. And, the court system is valuable in that it allows us to change the payability of the surface."

GEORGE BACSO, USPTA Director of Certification and Academies

Ask the professor

by Jack L. Groppel., Ph.D.

Left-handed serving vs. right-handed groundstrokes

QUESTION: I have a student who hits groundstrokes with her right hand and serves with her left hand. In your professional opinion, what are the advantages and disadvantages to this situation?

ANSWER: Over the years, have been approached by teaching professionals who are concerned about various unconventional' habits of their students.

Most of the questions deal with the issue of a two-handed forehand along with a twohanded backhand. The only question similar to yours that have discussed regarded the ambidextrous serving motions of Luke Jensen, the 1993 French Open doubles champion.

While Jensen was growing up, he was able to serve right-handed and left-handed almost equally well. This caused fits for his young opponents, but there always was concern that Jensen's development might be hindered. Obviously, he is doing quite well for himself since he won a Grand Slam doubles championship. n fact, some experts might agree that Jensen's overall coordination was enhanced by his dual-sided serving motions.

However, your question is a little different from Jensen's case. Your player has some definite ambidextrous traits since she is able to serve left-handed and hit groundstrokes right-handed. Psychologically, this could have incredible impact on her success as a player, depending on how she develops. Very few opponents will have met a competitor with her skills, so their confusion always will be to her advantage.

Physiologically and neurologically, know of no reason to keep her from developing this way. Her neuromuscular system easily could adapt as she grows. In fact, as with Jensen, it is very possible she will develop into a

much better athlete this way.

There is a plethora of research showing how coordination cross-training (training right-handed and left-handed movements) actually enhances the development of general athletic skills. That is why Pat Etcheberry constantly trains general coordination skills for all young athletes in our movement programs.

Questions for Jack Groppel, Ph.D. Please address any questions or comments for the Ask the Professor column to Jack Groppel, LGE/Saddlebrook Sport Science, 5700 Saddlebrook Way, Wesley Chapel Fla. 33543.

There is a plethora of research showing how coordination crosstraining (training righthanded and left-handed movements) actually enhances the development of general athletic skills.

Anatomically, see only one potential problem, which is extremely minor. Does the player have any difficulty taking the racquet out of her left hand following a serve and gripping it properly for the next stroke with her right hand? With practice, there probably will be no problem, but be sure to look into this by videotaping her playing If this is how the player is developing naturally, my advice is to enhance the development of her skills. There doesn't seem to be any scientific reason to change her way of playing. &

Jack Groppel, Ph.D., is the executive vice president of LGE/Saddlebrook Sport Science, Inc. He is an instruction editor for Tennis magazine, and is the author of High-Tech Tennis and co-author of The Science of Coaching Tennis. Groppel is a certified Master Professional of the USPTA and was named 1987 Professional of the Year by the USPTA. Groppel is an adjunct associate professor in the Department of Exercise and Sport Science at the University of Florida. He is chairman of the USPTA National Committee on Fitness and Health, and serves on the National Steering Committee of the USTA Player Development Program. He also is a member of the Prince and Penn advisory staffs.

ADDvantage November 1993

29

Industry action

USPTA • USPTA professional Devin Sconyers has been named the "Hastings Man of the Year" after raising nearly $12,000 for the Leukemia Society of America's Northern California Chapter Sconyers, the head professional at the San Francisco Tennis Club and head coach of the USTA Northern California Area Training Center, held a tennis tournament to raise most of the funds for the society. The Hastings Man of the Year contest is sponsored by the Hastings Clothiers store n San Francisco, and raises funds for the Leukemia Society of America.

• Several USPTA professionals assisted with "Evening with the Stars," a Chicago wheelchair tennis event staged by the Junior

— Devin Sconyers

Devin Sconyers, Hastings Man of the Year

®

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Board of the Rehabilitation nstitute of Chicago and hosted by the East Bank Club. Ed Granger and USPTA pros Roger Junge, Rod Workman, Karl Johnson, Dawn Larson, Paul Torrecelli, Jim Burda and Simon Meredith assisted Tim and Tom Gullikson with the clinic. More than 300 people attended, 25 of whom were n wheel-

chairs. The event raised approximately $25,000.

• Ron Holmberg, USPTA professional, has been inducted into the NCAA Collegiate Tennis Hall of Fame in Athens, Ga. This is Holmberg's fourth Hall of Fame induction since retiring from the world tour. He is the director of USPTA's Playing Schoohand codirector of the School of Tennis Teaching, and gives seminars and clinics for professionals and other players around the country.

• USPTA pro Scott Smith has been named the director of tennis and club manager at the Cayman Islands Tennis Club on Grand Cayman, Cayman Islands.

Our match charting computer software and hardware is adaptable to every player and pocketbook. Programs are continually upgraded, such as our new TOURNAMENT PLAYERS PACKAGE III which enables you to analyze your own players and to scout opponents.

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1-800-733-6363 Ron Holmberg, NCAA Collegiate Tennis Hall of Fame inductee 30

ADDvantage November 1993

Smith previously was the head tennis professional at Tampa (Fla.) Palms Country Club and the director of tennis at Arvida's River Hills Country Club n Brandon, Fla. • Alan Hartley, USPTA professional has been appointed director of tennis at the Field's Swim and Tennis Club in Atlanta He previously was the director of tennis at Cotteslow Tennis Club n Perth Western Australia.

• Tennis Tech, at Tyler (Texas) Junior College, is celebrating its 20th anniversary and has added Greg Alexander to its staff Alexander is a USPTA Master Professional and will teach the club and camp management class offered through Tyler's professional tennis management program Tyler is one of three USPTA-approved Professional Tennis Management programs n the country, and offers a two-year associate degree.

• Fabio Vasconcellos, USPTA pro, has been appointed by Peter Burwash nternational as the director of tennis at the Al Bustan Palace Hotel in Muscat, Oman.

Previously, Vasconcellos was the director of tennis for the Hyatt Resorts of Puerto Rico.

• The Toledo Athletic Clubs, owned by USPTA professional Tom Martin and Master Professional Jim Davis, hosted a tennis/fitness fair in Toledo, Ohio, to benefit the Make-A-Wish Foundation. Sports media personalities participated n a celebrity tennis tournament, and fans attending the event took part in many tennis and fitness challenges.

All proceeds from the event went to helping a 7-year-old boy with leukemia meet Karl Malone of the Utah Jazz.

• The grand opening of the Bath & Tennis dome, which is an addition to the Oak Brook (III.) Sports Core, was held in September.

USPTA pros Tom Wangelin, Jim Wolavka and Mike Lange will supervise the tennis dome, which contains four Har-Tru courts.

The grand opening was filled with many activities, including a clinic for juniors and adults, drawings for racquets and a tennis exhibition.

• The 1993 USTA Intermountain Sectional Tennis Championships were held at the Tennis Center in Steamboat Springs, Colo. USPTA pros Jim Swiggart and Carol Baily participated in the event, which is the championship of the USTA Intermountain Section. Swiggart is the men's 40s (continued on page 32)

The Toledo Athletic Clubs held a tennis benefit for the Make-A-Wish Foundation

MIDWEST !)IVISION Jim Wolavka (l-r), Tom Wangelin and Mike Lange at the grand opening of The Bath & Tennis dome.

ADDvantage November 1993

31

Industry action (continued from page 31)

singles champion, and Baily and her partner Beccy Brane are the women's 40s doubles champions.

Manufacturers • Penn Racquet Sports has used advanced fabrics and manufacturing capabilities to improve the Pro Penn tennis ball; and added a more visible label featuring joint logo graphic styling, to give support and visibility to USPTA. think the new can design makes a statement to consumers that Penn recognizes USPTA as one of the finest teaching organizations in the world, Mark Wentura, Penn's director of sales and marketing, said. For more than 20 years, Pro Penn has been USPTA's official ball and sold exclusively at pro/specialty shops.

• TenTec Corporation introduces the Stick-L-er Permanent Singles Sticks, which can be attached permanently to the net post and extended to the official width for singles play. For more information, write TenTec Corporation, 2760 White Oak Circle, Orono, Minn. 55356, or call (612) 476-6872.

• Brian Dunn has signed an endorsement contract with Pro Kennex, said Kevin Gilbert, vice president of the company's racquet sports division. Dunn of Brandon, Fla. has captured many tennis titles, ncluding the 1992 U.S. Open Juniors title, the 1992 USTA Junior Nationals and the 1991 USTA Boys' 18 Clay Court Championships.

• The Har-Tru Corporation will host the sixth annual Clay Court Maintenance Training School and Conference Jan 31-Feb. 3 at Port Royal Racquet Club on Hilton Head Island, S.C. The program will cover all phases of reconditioning and the latest procedures in court maintenance. For more information, or to receive an application, contact Har-Tru at (800) 842-7878.

• The Tennis Survival Kit is a sports medi cine, equipment replacement kit designed for tennis players who encounter unforeseen problems during the course of play, such as blisters or equipment wear. The Tennis Survival Kit contains sample-sized products packaged in a plastic tennis ball can. For more information, call (805) 683-4344.

Associations • The Club Managers Association of America (CMAA) is sponsoring the "Clubs 32

ADDvantage November 1993

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Collecting for Communities" national campaign, which aids local communities during the holiday season. Several of CMAA's 52 chapters, as well as its national headquarters, will designate two charities and the Toys for Tots' program as beneficiaries of the donations.

House Minority Leader Bob Michel (R-lll.) spoke on legislative issues at the Leadership/Legislative Conference for CMAA in September. The goal of the conference is to provide educational and legislative information to the association's volunteer chapter leaders.

Miscellany • The Super Show/94, to be held Feb. 4-7 in Atlanta, will premiere new merchandise in the world's largest sports products trade show. Registration forms and payment of $5 per person must be mailed to The Super Show/94 by Dec. 6. Registrations postmarked Dec. 7 or later will be returned, and you will need to register on site at The Super Show/94 for $25 per person. For more information, or to receive a brochure, call (800) 327-3736, Ext. 138.

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UNITED STATES PROFESSIONAL TENNIS ASSOCIATION, INC. World Headquarters One USPTA Centre 3535 Briarpark Drive Houston, TX 77042-5235

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