GROWTH THROUGH FEEDBACK & INTERPERSONAL SKILLS
GROWTH THROUGH FEEDBACK & INTERPERSONAL SKILLS
The age-old adage that “the only thing constant is change” is as accurate as ever in the contemporary workplace. Yet, it can be hard to accept the idea that we, too, need to change.
This course focuses on how to change oneself and others by developing interpersonal skills. These skills can serve as a foundation for leader and employee behavior – a kind of lighthouse guiding personal change and performance. By developing interpersonal skills such as giving/receiving feedback, mindful interactions, and active listening, leaders and employees can increase their abilities to help others grow.
Topics Covered
• Feedback & Feedforward
• Mindful Interactions
• Identifying Strengths
• Active Listening
• Showing Compassion
• Overcoming Bad Interpersonal Habits
I Need This Program Because:
• I want to work on interpersonal interactions that form the building blocks of organizational life
• I need skills to improve on interactions, from hallway conversations to formal feedback sessions, and from team meetings to strategic planning
My Organization Needs This Program Because:
• Our supervisors, managers, and leaders spend a considerable amount of time in interpersonal interactions
• We want to maximize that time by providing skills to make the most of those interactions –turning them into opportunities for individual and interpersonal growth
Who Needs This Class
This training is ideal for supervisors, managers, and leaders who would like to help themselves and others grow through interpersonal skills.
Modules
• Leveraging Strenghts
• Using Active Listening
• Using Feedback & Feedforward
• Managing Emotional Bank Accounts
• Overcoming Perception Pitfalls
• Identifying Our Inferences
• Interacting Mindfully
• Developing & Showing Compassion
Presenting Faculty | Glen Kreiner, Ph.D.
Professor Glen Kreiner is the L.S. Skaggs Presidential Chair of Business Ethics and the Management Department Chair at the University of Utah. He received his Master’s in Organizational Behavior from Brigham Young University and his Ph.D. in Business Administration from Arizona State University. He has taught a wide range of audiences, from undergraduates to doctoral students, and from MBAs to executive education. He has taught in-person and online courses and workshops on an extensive variety of topics, including workplace mindfulness, leadership skills, authenticity, identity-based leadership, work-life balance, and teamwork. Professor Kreiner has won multiple awards for his research, which has been published in the leading management journals. His research focuses on topics such as identity, mindfulness, work-life balance, and ethics. He is currently conducting multiple research projects regarding workers with intellectual and developmental disabilities (such as autism and Down syndrome), and seeks to make workplaces better for this population. Outside of work, he enjoys traveling, gardening, and theatre, especially when he can do those things with his wife and three children.
THE ECCLES DIFFERENCE
The David Eccles School of Business enrolls about 6,000 students in its eight undergraduate majors, four MBAs, seven other specialized graduate programs, one Ph.D. program, and executive education curricula. It is also home to seven institutes and centers that support an ecosystem of entrepreneurship, technology, and innovation, including the Lassonde Entrepreneur Institute, Ken C. Gardner Policy Institute, Sorenson Impact Center, and more.
Our faculty members boast impressive professional and educational backgrounds and hold Ph.D.s from esteemed universities including the University of Pennsylvania’s Wharton School, Northwestern University’s Kellogg School, Harvard Business School, Stanford Graduate School of Business, and University of California at Berkeley’s Haas School.
TAKE THE NEXT STEP
Telephone: (801) 587-7273
Email: ExecEd@Utah.edu
Website: ExecEd.Utah.Edu
Registration: Eccles.Secure.Force.com/ExecEdApplication
1731 E Campus Center Drive
Robert H. and Katharine B. Garff Building, GARFF 4340 Salt Lake City, Utah 84112
020223
